If you work in a regional position or as a corporate department head and would like to learn how to lead e� ectively across generations, delegate tasks to develop and train others and most importantly, � nd time to work on future business growth, the NAAEI Leadership Experience facilitated by Dale Carnegie, a leader in employee development, is an investment that will pay dividends.
POWEREDBY
NAAEI Leadership Experience:
Program Price: $1,950/person or $1,700/person if 2 or more attend from the same company
TWO DAY SEMINAR
• Identify personal hot buttons in disagreements• Apply a formula for contributing ideas and disagreeing in an agreeable way
Communicateto Lead
Time Control to Work on Your Business Delegation Coach for
Performance Disagree Agreeably
• Understand leadership and management• Open communication lines and build trust• Network to build success• Create a personal vision as a leader and manager
• Create opportunities for feedback• Demonstrate e� ective questioning and listening skills• Consider various forms of communication and their impact• Lead e� ectively across generations
• Manage the day to day operations and � nd time to work on future business growth • Understand the di� erence in routine, problem solving and developmental activities• Identify di� erences between controlled and uncontrolled time
• Delegate tasks and responsibilities to develop and train others • Plan and prepare for a delegation meeting• Communicate clear performance standards for follow-up and accountability• Understand the “Empowerment Cycle”
• Apply the steps of the coaching process to improve performance in others
AFTER THISPROGRAM,YOU WILL
BE ABLE TO:
• Understand trust, credibility and respect• Minimize trust-busters and restore broken trust• Apply principles to cultivate trust• Manage “Up” for in� uence
WHAT YOUWILL COVER
Developing PersonalLeadership
Build Trust, Credibility and Respect
“Most training programs focus on the ‘what’ and ‘how’ for management but often come up short with the intangible skills needed for execution. Take an exercise program for an example. You can learn the workout equipment, what it does and how to use it, however you need music to make a successful exercise program. Music motivates. It infl uences. It enhances performance. Music has individual style. The NAAEI Leadership Experience provides insight into the intangible skills needed by leaders to develop their style, motivate, infl uence, and enhance performance. This is a fantastic course that shows how to play the music for your teams.”
- Michael Werner Executive VP of Portfolio Management, TriBridge Residential, Atlanta, GA
Before the program, participants complete an assessment, Pro� les Performance Indicator, which helps them focus on developing skills and changing behaviors. A post-program assessment will measure training e� ectiveness. Participants commit to their manager to improve a system or process that will lead to a measurable ROI. Participants share their progress, by webinar, 60 days after the program concludes.
Measure the Results of the Leadership Experience
“The NAAEI Leadership Experience was challenging and impactful. The course allowed all participants to have individual and group contributions and provided the opportunity to create stronger networks and alliances within our industry. This is a great way to strengthen, grow and invest in your senior leadership teams—‘leader-makers’ will enhance your organization and propel you to the next level!”
- Ryan Perez, CAM Director of Strategic Marketing and Performance, Cortland Partners, Atlanta, GA
4300 Wilson Blvd, Suite 400Arlington, VA 22203(703) [email protected]
POWEREDBY
NAAEI Leadership Experience:
Ercell is the Vice President of Instruction and a Dale Carnegie Master Trainer for Dale Carnegie of Georgia where his responsibilities include direction of 25 trainers and 200 volunteer Class Coaches to deliver all Dale Carnegie training programs. He has facilitated programs for AT&T, Coca Cola, BELLSOUTH, United Parcel Service (UPS), GSA, BMW, CDC, Reebok, � e Home Depot and many other successful Fortune 500 companies. Ercell is regarded as a rapport builder, someone who is able to break down barriers and build bridges with messages and insights that transcend cultural and organizational di� erences. To prepare for NAAEI Leadership Experience facilitation, Ercell met with apartment industry regional employees and corporate department heads in Atlanta and Dallas in order to understand the unique challenges of property management.
To learn how to lead effectively across generations, delegate tasks to develop and train others and fi nd time to work on future
business growth, REGISTER TODAY!
Go to: naahq.org/DaleCarnegie
Contact: Kimberly McCrossen, NAAEI Senior Program ManagerEmail: [email protected]
Phone: (703) 797-0610
Ercell Charles
