© 2015 I-CAR

I-CAR® ProductionManagement

Jeff PeevyAMI President

John Van AlstyneI-CAR CEO & President

© 2015 I-CAR

VISION

The I-CAR® vision is that every person in the

collision repair industry has the information,

knowledge and skills required to perform

complete, safe and quality repairs for the

ultimate benefit of the consumer.

2

© 2015 I-CAR

… and Increasingly Accessible, On-Demand and Real-Time.

Training

I-CAR®’s Relevance to the Industry is Evolving

Knowledge SolutionsEducation

Enhanced Training

New TrainingTechnical Support

Information

3

© 2015 I-CAR

Collision Repair Shop Goal of the Future

Sustained success requires a

continuous learning process

© 2015 I-CAR 5

ALUMINUMSTRUCTURAL

ELECTRICAL /MECHANICAL

REFINISHSTEEL

STRUCTURALNON-

STRUCTURALESTIMATOR

© 2015 I-CAR

© 2015 I-CAR

NEW ROLE!

Production Management

Launches August 10, 2015

© 2015 I-CAR

Production Management Role

• First new PDP role introduced since 2010.

• Production Management is all about managing production, or repair process.

• Effective production management is critical to a shop’s ability to drive CSQRs, KPIs and continuous improvement.

© 2015 I-CAR

Jeff Peevy, President AMI

Why the Industry Needs Management Training

© 2015 I-CAR

Production Management Journey

10

History of I-CAR’s Production Management training development

Industry involvement in the development process

The Role’s Design• Learning Culture is a component

• Required production management fundamentals integrated into a best practice approach

• Learning culture multiplies the positive impact of training on shop KPIs

© 2015 I-CAR

Designed to help the industry achieve better performance and move toward a learning culture

NEW ROLE!

Production Management

12© 2015 I-CAR

Management Training For Better Business Practices and Results

• Management’s role in driving culture change in our industry

• Importance of management training

© 2015 I-CAR

Education & Knowledge More Important Than Ever

Training maximizes shop performance – shops that train thrive, not just survive or die.

New materials and repair processes drive complexity of repair, tooling and equipment.

Keep the moral compass aligned on the consumer.• I-CAR’s vision is important.• Complete, Safe and Quality Repairs for

the ultimate benefit of the consumer.

KPIsTHRIVE!

© 2015 I-CAR

AMI Approves I-CAR®

Production Management26 credits and professional AAM designation

© 2015 I-CAR

John Van AlstyneProduction Management Overview

15

© 2015 I-CAR

The Expertise Behind Production Management Training

DACUM development process applied

16

Over 200YEARS of combined

production management experience

Over 600HOURS invested by the industry for the industry

completed with industry experts

© 2015 I-CAR

Production Management Training Features Purpose-Built Learning Architecture

Blended Learning 50% Online | 30% Virtual | 20% Live

Less Time Away From ShopCourses are shorter in duration

Pre-requisites Each course builds upon the previous, no redundancies

Achieve Platinum RecognitionPlan training 3 months in advance

© 2015 I-CAR

Production Management – The Heart of a Shop

Shop Benefits FromProduction Management Training

18

• Get solutions to problems quickly and permanently

• Attract and retain top talent

• Drive shop KPI results

• Maximize shop-wide training ROI

• Training the industry wants

© 2015 I-CAR

Production Management ProLevel 1®

Synchronizing Workflow Through Team Communication

Driving Excellence Through Learning CultureIntroduces the learner to the I-CAR study, what a learning culture is, and how a learning culture can maximize everything your repair facility does.

Before the Repair Starts

Matching the Repair to the Team

Workflow Essentials

Problem Solving for Workflow Changes

Quality Is Your Business

Optimizing Processes, Equipment and Compliance

Developing the Team and the Business

Refining the Team and the Business

Courses Launch August 10, 2015

20© 2015 I-CAR

LOOK UNDER YOUR CHAIR!

I-CAR® invites 25 of you to be one of the first to take

a Production Management course:

FREE!Present your card at the I-CAR Booth #553 before

the end of NACE to claim your free course

Learning Culture OverviewPM101E01

© 2015 I-CAR

In the face of the Technical Tsunami, effective production management is critical to

the "Industry's" vision... Complete Safe and Quality Repairs for the

ultimate benefit of the consumer!  

And it will help the industry thrive, not just survive!

NEW ROLE!

Production Management