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Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning...

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Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention to Improve Hospital Adherence Nadine Andrew NHMRC Research Fellow Translational Public Health Division, Stroke & Ageing Research Monash University
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Page 1: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Discharge Care Planning For Survivors of Stroke in

Australia: Patient Perceived Quality and a Novel

Intervention to Improve Hospital Adherence

Nadine Andrew

NHMRC Research Fellow

Translational Public Health Division, Stroke & Ageing Research

Monash University

Page 3: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Measuring the quality of stroke care: The

Australian Stroke Clinical Registry (AuSCR)

• National collaborative effort to monitor and improve acute

stroke care in Australia (established 2009)

• Data on all stroke and TIA admissions (52 hospitals)

• Quality of care indicators:

1) admitted to a stroke unit

2) given thrombolysis if an ishaemic stroke

3) prescribed antihypertensive medication at discharge

4) received a care plan in consultation with the patient and

their family if discharged to the community

• Outcome data at 90-180 days following stroke

Page 4: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

AuSCR

• Monitoring tool

– State governments (e.g. Victoria and Queensland)

– Site/hospital level

• Large amount of data (>25,000 registrants) for

examining variations in care for sub-groups

e.g. young stroke patients, in-hospital stroke

• Quality improvement research

– Data on program performance

– Recruiting research participants

Page 5: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

AuSCR related projects

• Stroke123 (NHMRC Partnership Grant)

– Queensland sub-study / StrokeLink

• Improving discharge from hospital after stroke (Nancy and Vic Allen stroke prevention fund)

• The impact of discharge planning on post-

discharge stroke outcomes (NSF project grant)

Page 6: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Stroke care in Australia

• Over 50,000 strokes per year

• Leading cause of adult disability

• Most (88%) are eventually discharged home

• 5 year risk of recurrent stroke:

– women 24%

– men 42%

• Discharge care planning is important for:

– successful integration back into the community

– secondary prevention of stroke

Page 7: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Evidence to practice gaps

• Evidence of poor adherence to acute care practices

recommended in the national clinical guidelines

• NSF Audit 2013 data

– 50% of patients received a care plan on discharge

– 46% received behaviour change education

– 77% were prescribed antihypertensive medication at discharge

• AuSCR 2013 data

– 55% of patients received a care plan on discharge

– 71% were prescribed antihypertensive medication at discharge

Page 8: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

2009-2013 data

9%

6%

24%

23%

25%

8%5%

Discharge destination from acute

care

Died in hospital

Residential care

Home with supports

Home without supports

Rehabilitation (Inpatient)

Hospital

Other

Page 9: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

.85

.9.9

5

1

Surv

ival

0 30 60 90 120 150 180 200

Days post-discharge

Discharged on an antihypertensive medication

Not discharged on an antihypertensive medication

Cox proportional hazards regression

Survival at 180 days following stroke

Page 10: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention
Page 11: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Impact of discharge planning on

outcomes

AIMS

1) To describe patients’ perceptions of their

discharge planning process from the acute

hospital setting

2) To understand the relationship between: the

quality of stroke discharge planning; post-

discharge quality of life; and unmet needs

Funded by: National Stroke Foundation Small Project Grant

PI: Nadine Andrew, CIs: Dominique Cadilhac, Monique Kilkenny

Page 12: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Methods

Participants were:– Recruited through AuSCR

– Discharged to home from acute care hospitals

– Approximately 6 months post-stroke

Surveys:– PREPARED (Grimmer et al 2001)

– Long Term Unmet Needs following Stroke

(LUNS)

– Questions about stroke specific information

Page 13: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Methods

Survey data were linked to AuSCR data to

provide information on:

(i) Clinical characteristics– Stroke severity

– Stroke type

– Previous history of stroke

– Demographics

(ii) Outcomes– Quality of life (EQ-5D)

– Living situation

Page 14: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Proportion of respondents who were fully

satisfied for each PREPARED domain

N=218

0

10

20

30

40

50

60

70

80

90

100

Support structures Medicationmanagement

Communitymanagement/coping

Control of discharge Prepared overall

Page 15: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Factors associated with discharge

quality

• Receiving hospital specific information was

associated with satisfaction with:

– support structure information (p=0.001)

– medication management (p=0.01)

• Being young (<65 years) was associated with

reduced satisfaction with community management

(i.e. not coping) (p=0.005)

• Being discharged in the afternoon was associated

with increased control of discharge (p=0.006)

Page 16: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Multivariable results – PREPARED survey scores and outcomes at 3-6 months following stroke

Models were adjusted for ability to walk on admission, age, gender, in-hospital stroke, stroke type, previous stroke and socioeconomic position

Page 17: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Improving discharge from hospital

after stroke

Aim

To designed and pilot a program to support clinical

practice improvement targeting discharge care

planning

Funded by: Nancy and Vic Allen stroke prevention fund

PI: Dominique Cadilhac, CIs: Nadine Andrew, Enna Salama

Page 18: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Improving discharge from hospital

after stroke

• AuSCR Queensland data from January 2012 to

July 2013 were used to select:

2 top performing hospitals to identify

enablers

2 hospitals with less than average

performance considered suitable for trialling

a quality improvement intervention

Page 19: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Improving discharge from hospital

after stroke

Intervention development

– Focus groups with exemplar hospitals

– Evidence from the literature

– Expert Working Group, which included

consumer representatives, guided design and

delivery

– Evidence based implementation using the

Theoretical Domains Framework (Grimshaw et al)

Page 20: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Intervention delivery: Workshop 1

Participants: Staff involved in delivering discharge

processes e.g. medical, nursing, pharmacy, allied

health and administrative staff

• Dissection of the sites AuSCR data

• Review of current practices and systems

• Discussion re. facilitators and barriers to

changing practice based on working group data

• Gap analysis of best practice vs current practice

Page 21: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Intervention delivery: Workshop 2

• Clinical champion presented objectives and evidence

• Presentation of current quality improvement practices

and how to build on these

• Discussion of implementation strategies deemed

feasible by the sites in Workshop 1

• Development of local action plans (based on methods

by Grimshaw and Michie)

• Clear goals were outlined and key stakeholders and

timeframes were agreed upon

Michie S et al, Ann Behav Med. 2013;46:81-95

Grimshaw J, et al. Implementation Science. 2012;7:1-17

Page 22: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Ongoing support

• Project officer helped sites work towards

the agreed goals

– email contact

– face-to-face visits with staff

• Performance monitoring and feedback

using AuSCR data

Page 23: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Results: expert working group

Patient factors

• A multidisciplinary approach to education and

communication

• Opportunities for doctors to undertake education

with patients and families at outpatients

• Empowering patients through the use of consumer

developed discharge tools

Page 24: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Results: expert working group

Clinician factors

• Multidisciplinary team approach

• Willingness to review and improve practice

• Social work and discharge coordinators were key

• Other disciplines provided backup if something

was missed prior to discharge

• Regular formal and informal communication

• Ongoing education especially for new staff

Page 25: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Results: expert working group

System factors

• Discharge planning starts at admission

• Dedicated Discharge Officers (administrative

staff) and a discharge room/space

• Effective use of electronic automated systems

Enterprise Discharge Summary (EDS)

• Good systems of documentation to monitor

processes

• Strong ties with local community and services

Page 26: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Action areas - pilot hospital 1

• Interdisciplinary care

• Consistent use of eLMS (Enterprise Liaison Medication

Summary) and EDS (Enterprise Discharge Summary)

• Consistent prescriptions of discharge medication

• Staff education

• Developing consistent discharge processes

• Improve procedural knowledge

• Quality control of discharge process

• Consistent documentation

• Data Quality including reliability of AuSCR data

Page 27: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Action areas - Pilot Hospital 2• Pharmacy involvement at ASU meetings / increased

pharmacy resources

• Consistent use of eLMS (Enterprise Liaison Medication

Summary)

• Training for new staff

• Awareness of practice gaps

• Consistent discharge processes

• Improve knowledge about discharge plan eligibility

• Role definition / designated roles

• Inconsistent documentation

• Data Quality including (reliability of AuSCR data), data

recording when medical charts unavailable

Page 28: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Hospital 1 Site 2

Pre-

intervention

adherence

Post-

intervention

adherence

P-

value

Pre-

intervention

adherence

Post-

intervention

adherence

P-

value

Discharge care plan 67/126

(53%)

10/10

(100%)0.004

6/31

(19%)

9/11

(82%)<0.001

Antihypertensive

medication149/230

(65%)

20/29

(69%)0.66

22/42

(52%)

16/20

(80%)0.04

Results: Pre intervention vs

post intervention

Pre-intervention period: January 2014 to June 2014

Post-intervention period: October 2014 to November 2014

Page 29: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Discharge care plan

adherence

Pre-Intervention

Post-Intervention

0

10

20

30

40

50

60

70

80

90

100

15 25 35 45 55 65

% Care plan

Hospital ID

Results: Pre intervention vs

post intervention

Site 1

Site 2

Page 30: Nadine Andrew - Monash Health, Department of Medicine, Monash University - Discharge Care Planning For Survivors of Stroke in Australia: Patient Perceived Quality and a Novel Intervention

Conclusion

• Good discharge planning can improve patient

outcome and reduce unmet needs

• Discharge planning is often sub-optimal

• Key factors for improving discharge planning:

– Multi disciplinary team approach

– Dedicated discharge staff

– Effective use of existing systems

– Performance monitoring and documentation

– Strong engagement with patients, family and community


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