NAGAP 26th ANNuAl CoNfereNCe

The Leader in Graduate Enrollment Management

NAGAP 26th ANNuAl CoNfereNCe

April 24-27, 2013

Gaylord Palms® resort & Convention Center

orlando, fl

develoPinG leadershiP & meetinG ChallenGes in Graduate enrollment manaGement

reGIStrAtIoN BroChure

NAGAP 26th ANNuAl CoNfereNCe reGIStrAtIoN BroChure2

April 24-27, 2013 Gaylord Palms® resort & Convention Center orlando, fl

Dear Colleague,

Get ready to join us in the Sunshine State for the NAGAP 26th Annual Conference! The Conference Planning Committee has been working tirelessly to create a program that is intellectually stimulating and professionally relevant, with an abundance of networking opportunities and a little time to relax and refresh. You’ll find all this and more in one great location – the Gaylord Palms® Resort in sunny Orlando! The Gaylord Palms® Resort includes a spa, waterpark, on-site dining in five restaurants and many retail opportunities. It is truly everything in one place and just a few miles from the theme parks that make Orlando famous!

Again this year, the Professional Development Committee has planned a Pre-Conference Institute (PCI), which is a half-day program on April 24, 2013, at the Gaylord Palms®. Featuring panel discussions and presentations on comprehensive marketing and recruitment plan development, the PCI is an intensive program structured to allow participants to delve deeply into this important topic.

The conference will kick off with the Welcome Reception in the Exhibit Hall on Wednesday evening. This reception is a great way to network with colleagues and meet exhibitors while enjoying delicious food and drinks. We hope you will make your travel plans accordingly to be able to join us.

On Thursday, we are fortunate to have Sally Hogshead, renowned speaker, author and the world’s leading expert on fascination, as our keynote speaker. She will share her thoughts on how we can stand out in a competitive environment by learning the art of fascination and the specific ways we fascinate. Thursday evening’s off-site event will take us to Cuba Libre, celebrating the rich Cuban heritage of the region with mojitos, salsa dancing and cigar rolling.

Joining us Saturday morning for the closing plenary is Thad Henry, Special Assistant to the President for Leadership and Advancement at Pfeiffer University. He served on the faculties of The University of New Haven and Columbia University teaching on the topic of leadership, and will share his thoughts on leading alongside and with purpose.

We remain committed to making the educational offerings current and relevant so they meet the membership’s diverse needs and interests. This year our conference has been built around the theme of “Developing Leadership and Meeting Challenges in Graduate Enrollment Management.” Our educational sessions span admissions policies and processes, career and staff development, graduate student support and financial aid, legal and ethical issues, marketing and recruitment and student services as well as leadership. From graduate admissions professionals to educational administrators, enrollment management decision-makers, student affairs professionals and beyond, this conference is designed to meet your needs. All are encouraged to attend!

We all work hard and are committed to our fields. This conference is a chance to step back, connect with colleagues and remind ourselves why we do this important work. On behalf of the Conference Planning Committee, I invite you to join us in Orlando. You deserve to be celebrated.

See you there!

Anna B. Jordan, 2013 Conference Chair



Wednesday, april 24, 20139:00 a.m. – 1:30 p.m.

Pre-CoNfereNCe INStItuteDeveloping a Comprehensive Marketing & recruitment Plan

The Institute will be a half-day program featuring presentations and round table discussions on the development of a comprehensive marketing and recruitment plan. By the end of the day you’ll have the tools, resources and framework needed to develop a plan of your own.

For additional information and updates, please visit the NAGAP website at: www.nagap.org.

Apply for a Pre-Conference Institute fellowship

NAGAP encourages its members to apply for a Pre-Conference Institute fellowship, which is a great way to stretch professional development dollars during a time of increasing financial challenges. Two fellowships to the Pre-Conference Institute are available for current NAGAP members. Each fellowship will cover the Pre-Conference Institute registration fee.

To apply for a fellowship, email your name, title, institution, contact information (including address, phone, fax and email) and a 250-500 word essay saved in a Microsoft Word document to John Bury, Assistant Dean of the Graduate School, The University of Tulsa, at [email protected]. Please include “NAGAP Fellowship” in the email subject line.

The essay should address the reason(s) you are interested in attending this Pre-Conference Institute and how your participation in this particular Institute will help you achieve your institution’s enrollment goals by utilizing a comprehensive marketing and recruitment plan.

All fellowship applications must be submitted by March 15, 2013. Fellowship applicants will be notified of the results prior to the Annual Conference registration deadline.

For more information about the fellowships or to register to attend the Institute, visit the NAGAP website: www.nagap.org.

meetinG reGistrationThere are three ways to register:

1. ONLINE Visit our website at www.nagap.org DEADLINE: and click on the “NAGAP Annual April 1, 2013 Conference” link.

2. VIA FAX Fax completed registration form with DEADLINE: credit card payment information to: April 1, 2013 (913) 895-4652.

3. BY MAIL Mail completed registration form and POSTMARK appropriate fees to: DEADLINE: April 1, 2013

NAGAP Executive Office P.O. Box 14605 Lenexa, KS 66285-4605

Overnight courier service only: 18000 W. 105th Street Olathe, KS 66061

After April 1, all registrations will be processed on-site. Please bring your registration form and payment directly to the NAGAP Annual Conference.

Registrations will not be taken over the phone. All payments must be in U.S. funds and received before the beginning of the conference. Registrations will not be processed until payment is received. NAGAP does not accept purchase orders and does not bill/invoice for services.

International AttendeesPlease contact the NAGAP Executive Office at (913) 895-4616 or [email protected] for instructions regarding wire transfer options or if a special VISA letter is required for your attendance at this U.S.-based educational event. An additional $25 processing fee will be incurred for wire transfers.

Confirmation & QuestionsFor registrations received by April 1, NAGAP will email or mail a confirmation notice. If you do not receive a confirmation notice within 15 business days of registering, please contact the NAGAP Executive Office. Please direct any questions regarding the NAGAP Annual Conference to the NAGAP Executive Office Staff at (913) 895-4616 or [email protected].

http://www.nagap.org



mailto:[email protected]




thursday, april 259:00 a.m. – 10:00 a.m.

Opening Keynote Address: Fascinate – The Shortcut to Persuasion

Sally Hogshead, Chief Fascination Officer, Fascinate, Inc.

Sally Hogshead is the Chief Fascination Officer of Fascinate, Inc. She is an international keynote speaker for some of the world’s most prestigious events and a recent inductee into the Speaker Hall of Fame. Her proprietary research has

been published by both HarperCollins and Penguin and translated into 14 languages. In 2012, she was inducted into the Speaker Hall of Fame, a lifetime award for speaking excellence and professionalism held by fewer than 200 people.

Using her science-based Fascinate system, she teaches how to instantly persuade and captivate in a world with a nine-second attention span.

Sally frequently appears in national media, including NBC’s Today Show and the New York Times. The press has described her as “the marketing mistress of fascination” who has “changed the face of North American advertising.” Reality TV show Making It Big dedicated an episode to Sally's leadership and creativity. She is frequently described as an “icon.”

WHAT SALLY BELIEVES

The world is not changed by people who sort of care.

You don’t learn how to be fascinating. You unlearn how to be boring.

It’s not enough to be the best if nobody notices or cares.

You can be comfortable, or innovative, but not both.

Stand out, or don’t bother.

Sally’s six-word bio: Radical ideas, passionate action, keenly executed.

saturday, april 2710:45 a.m. – 12:15 p.m.

Closing Plenary: Leading Along Side & With Purpose

Thad Henry, Special Assistant to the President for Leadership and Advancement, Pfeiffer University

Thad Henry, who defines advancement as holistically serving and engaging an institution’s constituents while communicating a compelling vision for the future, has provided dynamic and

innovative leadership in advancement to colleges and universities for 25 years. His career is marked with award-winning results for operations related to external relations, admissions, alumni relations, development, public relations, career services and broadcast services, most notably by two CASE/AIMS national awards and designation by AAFRP as an Outstanding Fundraising Professional in the U.S. and Canada.

The topic and practice of Leadership Development is his passion. He has taught leadership and team building for the past decade at University of New Haven in numerous master’s programs. In addition, he has conducted leadership programs for large corporations such as General Dynamics and Sennheiser, as well as for numerous non-profits. As a Columbia University (NY) faculty member for the Master’s in Fundraising program, Henry emphasizes the importance of leadership as a primary criteria for the advancement professional.

Keynote sPeaKers



Keynote sPeaKers enhanced education sessionsIn an effort to meet individual learning styles and provide enhanced networking opportunities, NAGAP is again offering various format options for educational session offerings for the 2013 Annual Conference. Please view the session topics on pages 6-9 for a list of the sessions we expect to offer. Each session indicates the category topic and presentation format.

Engage with Panelists. Panels consist of three to four participants and a moderator. These professionals, from across the country and around the world, discuss the topic at hand and bring perspectives informed by their expertise and related experience.

Discover and learn from Presentations. These are educational sessions in which the presenter(s) shares information with a theater-style audience. Presenters integrate media (e.g., PowerPoint, video clips, links to websites) and engage the audience throughout the course of the session. Presentations are structured to allow time for audience participation, take-home messages and questions and answers.

NEW FOR 2013 Hear best practices in a Rapid Fire session. Each discus-sion leader is given just 10 minutes to present best practices. Four to five discussion leaders will present current, relevant cutting-edge information and best practices on hot topics in graduate enrollment management. Time will be scheduled for Q and A so that session participants can interact with presenters.

Participate in a Special Interest Forum. The Special Interest Forum (SIF), led by a facilitator, is a roundtable discussion during which attendees may discuss a specific topic of interest in a small group setting. This format maximizes the opportunity for open dialogue among conference attendees, as participants share their experiences and thoughts.

Learn what various companies are doing and can offer the field of graduate enrollment management in a Vendor Presentation. Participants receive in-depth details on specific products or services that they may be considering using in their daily work. Similar in structure to a presentation, vendors share how a product or service works and how it may address specific needs.

NAGAP Resource Center NAGAP will once again offer an area exclusively for networking. The time between sessions will be approximately 15 minutes to facilitate communication.

We are asking each conference attendee to bring a supply (approximately 25) of the best promotional materials their respective schools use to share with other attendees. These materials will be available in the networking area. If you are looking for additional resources, this is the place to look for extra materials you want to take home with you. This area will also feature a job and message board for posting open positions at your institution, looking for jobs or to leave messages for colleagues.

Community Service Project the need.More than half the students in Central Florida can’t afford lunch let alone school supplies. In many cases, devoted teachers spend between $500-$1,000 of their own money to buy supplies for students and classrooms.

our solution helps Bridge the Gap While Bettering the Community and environment.A Gift For Teaching’s concept is beautifully simple: local businesses take unwanted supplies or surplus merchandise that would otherwise get thrown away and donate it for distribution through the Free Stores for teachers. More than 10,906 teachers from Central Florida’s 323 public schools can then “shop” for free to make sure the more than 171,566 students in the community have what they need to learn. In addition, A Gift For Teaching not only provides opportunities for success for students, teachers and businesses, but it does so through an innovative and environmentally sound concept. In 2007 and 2010, A Gift For Teaching was recognized by the Florida Council of Sustainability as the Most Sustainable Non-Profit in Florida. Since inception, A Gift For Teaching has diverted 4,070 tons of waste from landfills.

maximizing donations While maximizing students’ success.For every $1 received at A Gift For Teaching, $10 worth of supplies goes back to the classroom.

to donate, please go to www.agiftforteaching.org and click on “Donate Now”. Make sure to dedicate your donation on behalf of NAGAP so that we can track how much our members give!

http://www.agiftforteaching.org

NAGAP 26th ANNuAl CoNfereNCe 6


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Wednesday, april 24, 20138:00 a.m. – 9:00 a.m. Pre-Conference Institute Registration Open

8:30 a.m. – 9:00 a.m. Pre-Conference Institute Continental Breakfast

9:00 a.m. – 1:30 p.m. Pre-Conference Institute

2:00 p.m. – 2:45 p.m. Chapter Meetings Session 1

3:00 p.m. – 3:45 p.m. Chapter Meetings Session 2

4:00 p.m. – 7:00 p.m. Annual Conference Registration Open

4:30 p.m. – 5:30 p.m. First-Timers’ Session

6:00 p.m. – 8:30 p.m. Welcome Reception in the Exhibit Hall

thursday, april 25, 20137:30 a.m. – 4:00 p.m. Annual Conference Registration Open

8:00 a.m. – 4:00 p.m. Exhibit Hall Open

8:00 a.m. – 8:45 a.m. Continental Breakfast in the Exhibit Hall

9:00 a.m. – 10:00 a.m. Keynote Address: Fascinate – The Shortcut to Persuasion Sally Hogshead, Chief Fascination Officer, Fascinate, Inc.

10:00 a.m. – 10:30 a.m. Refreshment Break in the Exhibit Hall – Sponsored in part by QS

10:30 a.m. – 11:30 a.m. EDUCATION SESSIONS *Keep track of the sessions you wish to attend by checking the box. Check the corresponding boxes on the registration form.

* 1A GMAT, GRE or None of the Above: Piloting a Competitive Waiver Process for Standardized Tests – Admissions Policies & Processes, Presentation

1B Another Year in Your Shoes: Spotting & Avoiding Legal Issues Throughout the Admissions Cycle – Legal & Ethical Issues, Presentation (this session is offered again at 1:15 p.m.)

1C India, the Second Largest Higher Education Market in the World: Future Trends – Marketing & Recruitment, Presentation

1D A Beginner’s Journey into Graduate Marketing & Recruiting – Marketing & Recruitment, Presentation

1E What’s Working in Graduate Recruitment Practices? The Results of the Noel-Levitz/NAGAP National Survey – Marketing & Recruitment, Presentation

1F More Than a “Snapshot”: Assessing In-Depth Knowledge of Academic English for Graduate Admissions – Vendor Presentation, University of Cambridge ESOL Examinations

1G Implementing Diversity & Inclusion Retention Initiatives: Leveraging Institutional Resources & Programmatic Experience in Graduate Enrollment Management (GEM) – Student Services in a GEM Model, Special Interest Forum

1H Successful Policies & Processes in Decentralized Online Program Admissions – Admissions Policies & Processes, Panel

11:45 a.m. – 1:00 p.m. Lunch

1:15 p.m. – 2:15 p.m. EDUCATION SESSIONS

2A Four Frames of Leadership: Tactical Views for Tactical Managers – Leadership, Presentation (session continues through 3:30 p.m.)

2B Another Year in Your Shoes: Spotting & Avoiding Legal Issues Throughout the Admissions Cycle – Legal & Ethical Issues, Presentation

2C Your Overseas Partners for International Student Recruitment – Marketing & Recruitment, Presentation

2D Developing a LinkedIn Marketing Campaign Strategy for Graduate Students – Marketing & Recruitment, Rapid Fire Session

2E Developing Marketing & Recruitment Strategies from a Stakeholder Perspective: A Case Study in Concept Mapping at Ithaca College – Marketing & Recruitment, Presentation

2F Making the Connection: Today’s Student & Your Integrated Marketing Strategy – Vendor Presentation, PlattForm Higher Education

2G Session TBD 2H Transnational Education: Complication with Solutions – Admissions Policies & Processes, Presentation



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3A Four Frames of Leadership: Tactical Views for Tactical Managers – Leadership, Presentation (continuation of previous session)

3B Best Practices for a Paperless Application & Review Process – Admissions Policies & Processes, Panel

3C Chinese Social Media: Which Platform Do I Use, & How Do I Engage Students? – Marketing & Recruitment, Presentation

3D Concierge Level Service: What Do Your Students Expect? – Student Services in a GEM Model, Presentation

3E Reducing the Risk: GIS Target Marketing for Maximizing Existing Geographic Markets & Identifying New Ones – Marketing & Recruitment, Presentation

3F Maximizing Prospect Yield with Technology – Vendor Presentation, CollegeNET, Inc.

3G Strength Through Unity: Focusing Faculty Relationships Throughout the Recruitment Process – Marketing & Recruitment, Special Interest Forum

3H Dissertation Boot Camp: From NAGAP to UT & Back – Student Services in a GEM Model, Presentation

3:30 p.m. – 4:00 p.m. Refreshment Break in the Exhibit Hall


4A Exceeding Graduate Recruitment Goals Simply by Switching Marketing Tactics – Marketing & Recruitment, Presentation

4B Government Scholarships & Other Sources of Funding in Latin America for Graduate Study Abroad – Graduate Student Support & Financial Aid, Panel

4C Engaging the Globe: Understanding the New Generation of International Students – Marketing & Recruitment, Presentation

4D Playing Career Snakes & Ladders as an Enrollment Professional: Making the Right Moves to Advance Your Career – Career & Staff Development, Presentation

4E Graduate School Enrollment & Economic Downturn: Determining the Strength of Business Cycles on Domestic Graduate School Enrollment – Admissions Policies & Processes, Presentation

4F Successfully Launching New Graduate Programs – Marketing & Recruitment, Presentation

4G MOOCs & the Future of Higher Education – Admissions Policies & Processes, Special Interest Forum

4H Defining Graduate Enrollment Management – Career & Staff Development, Presentation

6:30 p.m. – 9:30 p.m. Off-Site Event Havana Nights at Cuba Libre Sponsored in part by Hobsons

Friday, april 26, 20137:30 a.m. – 4:00 p.m. Annual Conference Registration Open

8:00 a.m. – 12:00 p.m. Exhibit Hall Open

8:00 a.m. – 8:45 a.m. Continental Breakfast in the Exhibit Hall

9:00 a.m. – 10:00 a.m. EDUCATION SESSIONS

5A Multi-Channel 301: Integrating Direct Mail, Email, Mobile & Web Using Variable-Data Technologies – Marketing & Recruitment, Presentation

5B If You Fund Them, They Will Come: Creating Graduate Financial Packages – Graduate Student Support & Financial Aid, Presentation

5C Emerging Markets in International Graduate Recruitment – Marketing & Recruitment, Presentation

5D Reaching & Serving Military & Veteran Students – Student Services in a GEM Model, Presentation

5E Data Driven Recruitment: How to Use the Data You Already Have to Get the Most Out of Your Recruitment Travel – Marketing & Recruitment, Presentation

5F IELTS in the U.S. & Beyond: A Truly Global Experience – Vendor Presentation, IELTS

5G David Vs. Goliath: Overcoming Recruiting Challenges at Small Colleges – Marketing & Recruitment, Presentation

5H Recruiting for the Social Services: How to Overcome Economical Barriers – Marketing & Recruitment, Presentation

10:00 a.m. – 10:30 a.m. Refreshment Break in the Exhibit Hall




6A Identifying, Maximizing & Utilizing “Learning Agility” to Develop Leadership Competencies that Drive Efficiency in Graduate Enrollment Management – Leadership, Presentation

6B Why Is Attrition So High & What Can We Do About It? Fostering Community During Graduate Study – Graduate Student Support & Financial Recruitment, Presentation

6C Successful Recruitment Strategies for Students from Europe & Eurasia: Making the Best Use of EducationUSA Networks – Marketing & Recruitment, Presentation

6D Creating a Culture of Success: Retention Efforts at a Small Graduate School – Student Services in a GEM Model, Presentation

6E Investigative Analytics: Deciphering the Mystery of Data-Driven Decision Making Using Google Analytics – Marketing & Recruitment, Presentation

6F Contrasting Perspectives: Comparing the U.S. & Chinese Student Mindset – Vendor Presentation, Zinch

6G Recruiting Online Students: What’s Different? – Marketing & Recruitment, Presentation

6H A Practical Guide to Planning & Implementing a One-Year Orientation for Graduate Students – Student Services in a GEM Model, Presentation

11:45 a.m. – 1:15 p.m. Business Meeting & Awards Luncheon


7A Leadership: It’s Not Just About Your Title – Leadership, Presentation (session continues through 3:45 p.m.)

7B Admissions Analytics 101: Computation & Usage of Historical Data & Yields in Graduate Enrollment – Admissions Policies & Processes, Presentation (session continues through 3:45 p.m.)

7C WOW! World of Webinars in Graduate Recruitment & Admissions – Marketing & Recruitment, Presentation

7D Diversified Enrollment: Now What? How Improving New International Students’ Transition Can Increase Student Satisfaction and Decrease Your Workload – Student Services in a GEM Model, Presentation

7E How We Changed Student Admissions Behavior in One Year & Benefits We Gained from It – Admissions Policies & Processes, Presentation

7F Increase the Power & Cost-Efficiency of Your Global Recruitment & Admissions Decision-Making – Vendor Presentation, Educational Testing Service (ETS)

7G Fresh, Actionable Perspectives on Graduate Student Enrollment – Marketing & Recruitment, Rapid Fire Session

7H Diversity Leadership in Practice: Examining Leaders of STEM Graduate School Preparation Programs in Their Institutional Contexts – Leadership, Presentation

2:30 p.m. – 2:45 p.m. Refreshment Break


8A Leadership: It’s Not Just About Your Title – Leadership, Presentation (continuation of previous session)

8B Admissions Analytics 101: Computation & Usage of Historical Data & Yields in Graduate Enrollment – Admissions Policies & Processes, Presentation (continuation of previous session)

8C Sharing the Campus Culture Through Social Technology: Unifying the Academic & Extracurricular Experience for the Admitted Student – Student Services in a GEM Model, Presentation

8D Efficiency in Admissions: Oxymoron or Opportunity? – Admissions Policies & Processes, Presentation

8E Marketing & Recruitment in Disrupted Markets – Marketing & Recruitment, Panel

8F PTE Academic: Changing the English Language Testing Landscape – Vendor Presentation, Pearson

8G The Sunny Side of Collaboration Between Career Services & Graduate Admissions – Marketing & Recruitment, Presentation

8H The Professionalism Partnership: Recruiting Through Interactive Workshops – Marketing & Recruitment, Presentation



saturday, april 27, 20139:00 a.m. – 9:30 a.m. Beverage Service Available

9:00 a.m. – 11:00 p.m. Annual Conference Registration Open


9A Shared Leadership: What Is Shared Leadership & How Do You Accomplish It in Your Organiziation? – Leadership, Presentation

9B Modeling Graduate Merit Awards, Financial Aid & Discount Rates – Graduate Student Support, Presentation

9C A Visitor’s Guide to Graduate Retention: From Fantasyland to Tomorrowland – Student Services in a GEM Model, Presentation

9D Networking: Friend or Foe? – Marketing & Recruitment, Panel

9E Using Practice to Inform Policy: A Qualitative Look at Student Interaction on Two Graduate Program Admission Facebook Pages – Admissions Policies & Processes, Presentation

9F New TOEFL Tools to Help You Recruit International Students – Vendor Presentation, Educational Testing Service (ETS)

9G Expanding Outreach Through Alumni Ambassadors: Low-Cost Ways for Big Impact – Marketing & Recruitment, Presentation

9H Using Graduate Teaching Fellows to Enhance Student Orientation & Graduate Student Professional Development – Student Services in a GEM Model, Presentation

10:45 a.m. – 12:15 p.m. Brunch & Closing Plenary: Leading Along Side & With Purpose Thad Henry, Special Assistant to the President for Leadership and Advancement, Pfeiffer University

Wednesday, april 246:00 p.m. – 8:30 p.m.

Welcome reception in the exhibit hall Don’t miss an evening of engaging conversations, new introductions and reconnections with old friends in our Exhibit Hall! Enjoy refreshments with fellow NAGAP attendees and exhibitors while viewing the latest innovations in our field. Exhibitors will be on hand to chat and answer any questions you have about their latest products. Show your school spirit on Wednesday by wearing your school apparel to the Welcome Reception. Welcome to your first night in Orlando!

thursday, april 256:30 p.m. – 9:30 p.m.

havana nights at Cuba libreSponsored in part by Hobsons

Passing through the doors of Cuba Libre Restaurant & Rum Bar transports guests to Havana, Cuba, circa the 1950s. Cuba Libre’s atmosphere offers a unique combination of Latin flavor, warmth and splendor from the recreation of an Old Havana street to the steamy Cuban rhythms! Cuba Libre is absolutely a one-of-a-kind setting that captures the essence of Old Havana!

Join us for an evening of fun, socializing, dancing and networking at the Cuba Libre Restaurant & Rum Bar. Enjoy a buffet of delicious hors d’oeuvres, grab a drink or two at the bar (including NAGAP’s own signature mojito), watch a cigar-rolling demonstration and connect with friends – on or off the dance floor! Salsa dancers will interact with participants showing dance moves, and a DJ will provide entertainment throughout the evening.

sPeCial events



things to do in and around orlandoOrlando is nicknamed the “Theme Park Capital of the World”! Attendees may purchase discounted theme park tickets here. We hope you have time to enjoy some of the awe-inspiring attractions while you are in Orlando. Sessions end at 3:45 p.m. on Friday to provide extra time to enjoy Orlando and take advantage of these discounted tickets.

seaWorld Parks & entertainment Most families couldn’t afford SeaWorld Orlando’s grocery bill.

Shamu eats approximately 220 pounds of food each day – that’s about 46 times more than the average American human.

The dolphin lagoons at Discovery Cove hold three million gallons of water – enough water to fill four Olympic-size swimming pools.

SeaWorld Orlando’s Manta roller coaster’s first drop provides all the power the flying coaster needs to speed for the next 3,000-plus feet, even through multiple loops, inversions and twists.

universal orlando Since the grand opening celebration, more than seven million

guests have experienced Harry Potter and the Forbidden Journey, and more than two million Butterbeers have been sold at The Wizarding World of Harry Potter at Universal’s Islands of Adventure.

Hollywood Rip Ride Rockit at Universal Studios Florida is the country’s only roller coaster where guests can choose the soundtrack to their ride from songs representing five different genres of music and features three world’s-first maneuvers – the Double Take (world’s largest non-inverted loop), the Treble Clef (track bent into the shape of a treble clef music symbol) and the Jump Cut (a spiraling negative-gravity move).

Many of the structures and facades in Universal Studios Florida are modeled after sets from famous movies and television shows, including “Pretty Woman,” “The Godfather” and “The Cosby Show.”

Seuss Landing at Universal’s Islands of Adventure is so true to the works of the famed children’s author that you won’t find a single straight line – even the trees are crooked.

The unique booster thrust system that propels riders upward 150 feet in three seconds on the Incredible Hulk Coaster at Universal’s Islands of Adventure utilizes 45,000 pounds of thrust for two seconds – enough power to launch a bowling ball all the way to the Pacific Ocean.

Walt disney World Walt Disney World is quite literally its own city, covering

39-square miles that could fit the island of Manhattan in it twice – or the entire city of San Francisco.

There are approximately 62,000 Cast Members who create the magic at Walt Disney World, the largest single-site employer in the United States.

More than 30 tons of fruits and vegetables grown at The Land pavilion at Epcot are served in Walt Disney World restaurants.

Disney’s Animal Kingdom, Disney’s largest theme park, encompasses 403 acres. The park’s centerpiece is the 14-stories high and 50-feet wide Tree of Life.

there’s more to orlando than just theme parks!Florida loves its fresh seafood, like stone crab claws and grouper, but ‘gator tail, Cuban sandwiches, Tupelo honey and all things citrus also define the state’s culinary identity. Gourmet restaurants satisfy the most discriminating palate.

Orlando’s nightlife is exciting and unique. There’s no shortage of experiences to enjoy. Dinner shows, live music, comedy clubs, electric nightclubs and cozy lounges all make up the vibrant Orlando nightlife scene!

Discover why shopping is the No. 1 activity next to theme parks for many Orlando visitors. Nowhere else in the world can you find seven of the world’s top theme parks, along with 12 Orlando shopping malls and outlet centers — all within a 15-mile radius.

Pointe Orlando (location of our off-site event on Thursday) offers over forty unique stores, delicious restaurants and exciting nightlife near Orlando’s entertainment center. It’s just a 15-minute cab ride away from the host hotel.

For more information about Orlando log onto Orlando’s official website at VisitOrlando.com or call an Official Travel Counselor at 1-800-551-0181.

Another good resource is the hotel concierge desk. Just tell them what you want to do, and they can help you locate it!

the Weather & What to PackPlan for warm days and chilly evenings while in Orlando. The average high temperature is 83 degrees Fahrenheit with lows in the low 60s. Be sure to pack a jacket or sweater for the sessions as well, as meeting rooms tend to be cold. Attire for educational sessions is business casual.

Show your school spirit on Wednesday by wearing your school apparel to the Welcome Reception!

http://www.flacoasttocoast.com/nagap/

http://www.visitorlando.com/


STEP THREE: MembershipCurrent Members: Save time – renew your membership dues for 2013-2014 today!

If you are a current NAGAP member, your dues will expire on June 30, 2013. The NAGAP membership period runs from July 1–June 30, but you can renew for the next year at this time.

Single ($225)

Institutional ($225)

Affiliate ($450)

Retired ($50)

New Members: Join NAGAP at this time and take advantage of member conference registration rates below. Your membership will take effect on July 1, 2013.

Single ($225)

Institutional ($225)

Affiliate ($450)

Retired ($50)

STEP FOUR: Conference Registration FeesPre-Conference Institute (PCI): Current/New Member . . . . . . . . . . $185 Non-Member . . . . . . . . . . . . . . . . . $235

Early-Bird Conference Deadline: (Register by March 1, 2013) Current/New Member . . . . . . . . . . $450 Non-Member . . . . . . . . . . . . . . . . . $625

Conference Registration: (March 2 – April 1, 2013) Current/New Member . . . . . . . . . . $525 Non-Member . . . . . . . . . . . . . . . . . $700

On-Site Registration: (On/after April 2, 2013) Current/New Member . . . . . . . . . $625 Non-Member . . . . . . . . . . . . . . . . .$800

STEP TWO: General Information

Special Needs (dietary, accessibility, etc.) Please also include special needs of any guests:

EMERGENCY CONTACT (required): In case of an emergency at the conference, please contact (Name/Telephone Number/Relationship):

FIRST TIMER: Is this your first NAGAP Annual Conference?

Yes No

How did you hear about the NAGAP Annual Conference?

Do you want a hard copy of the final program on-site?

Please note: if you indicate you do not want a hard copy program, we will not provide one to you at the conference. You will be able to access the program online or through NAGAP's conference app.

Yes No

STEP ONE: Contact Information – Please make sure this information is complete as it will be used for the attendee roster and your name badge. Please type or print clearly.

First Name M.I. Last Name

Position Title Name Preferred on Name Badge

Institution

Address

City, State, Zip Country

Phone Cell Phone (to be used in case of emergency only) Email

Single-Day Registrations: Prices include continental breakfast, lunch/brunch and refreshment breaks.

Single-day registration fee does NOT include the Off-Site Event. This can be purchased under Guest(s)/Single-Day Attendee Fees.

Thursday, April 25, 2013 Current/New Member . . . . . $275 Non-Member . . . . . . . . . . . . . $365

Friday, April 26, 2013 Current/New Member . . . . . $275 Non-Member . . . . . . . . . . . . . $365

Saturday, April 27, 2013 Current/New Member . . . . . $150 Non-Member . . . . . . . . . . . . . $185

STEP FIVE: RSVPAre you planning to attend the closing brunch and keynote presentation on Saturday, April 27?. Yes No

STEP SIX: Guest(s)/Single-Day Attendee Fees Note: These items are already included for full registrations. Breakfast, breaks and lunch/brunch are included for single-day attendees, but the off-site event is additional. Please indicate the number of tickets needed. Conference Meal Plan for Guest . . . . $250 each

(Includes continental breakfast, lunch and breaks on Thursday and Friday and brunch on Saturday. Separate tickets must be purchased for the Wednesday Welcome Reception and Thursday night Off-Site Event for guests.) # of tickets _____

Guest Welcome Reception Tickets, Wednesday, April 24, 6:00 p.m. – 8:30 p.m. . . $45 each # of tickets _____

Guest/Single-Day Attendee Havana Nights Off-Site Event Tickets, Thursday, April 25, 6:30 p.m. – 9:30 p.m. $115 # of tickets _____

GUEST NAME(S) FOR NAME BADGE(S):

naGaP 2013 ConFerenCe reGistration Form

reGIStrAtIoN BroChure12

Thursday, April 2510:30 a.m. – 11:30 a.m. 1A 1B 1C 1D 1E 1F 1G 1H

1:15 p.m. – 2:15 p.m. 2A 2B 2C 2D 2E 2F 2G 2H

2:30 p.m. – 3:30 p.m. 3A 3B 3C 3D 3E 3F 3G 3H

4:00 p.m. – 5:00 p.m. 4A 4B 4C 4D 4E 4F 4G 4H

Friday, April 269:00 a.m. – 10:00 a.m. 5A 5B 5C 5D 5E 5F 5G 5H

10:30 a.m. – 11:30 a.m. 6A 6B 6C 6D 6E 6F 6G 6H

1:30 p.m. – 2:30 p.m. 7A 7B 7C 7D 7E 7F 7G 7H

2:45 p.m. – 3:45 p.m. 8A 8B 8C 8D 8E 8F 8G 8H

Saturday, April 279:30 a.m. – 10:30 a.m. 9A 9B 9C 9D 9E 9F 9G 9H

STEP SEVEN: Session TopicsPlease review the Annual Conference schedule on pages 6-9 and indicate the breakout sessions that you think you would be interested in attending below. You will not be mandated to attend the sessions chosen below; the information will be used for internal planning purposes only and is subject to change.

STEP NINE: Send in Your RegistrationRegistration Deadline: April 1, 2013 There are three ways to register:

1. ONLINE: Visit our website at www.nagap.org and click on the “NAGAP Annual Conference” link.

2. VIA FAX: Fax completed registration form with credit card payment information to: (913) 895-4652.

3. BY MAIL: Mail completed registration form and appropriate fees to: NAGAP Executive Office P.O. Box 14605 Lenexa, KS 66285-4605

Overnight courier service only 18000 W. 105th St. Olathe, KS 66061

After April 1, all registrations will be processed on-site. Please bring your registration form and payment directly to the Annual Conference. Registrations will not be taken over the phone. All payments must be received before the beginning of the Annual Conference. Registrations will not be processed until payment is received. NAGAP does not accept purchase orders and does not bill/invoice for services.

The conference registration fee includes all education sessions, Welcome Reception and Off-Site Event, daily refreshment breaks, two continental breakfasts, two lunches and Saturday brunch. The conference registration fee does not include hotel room charges or transportation costs. Single-day tickets include education sessions, continental breakfasts, lunches and refreshment breaks only. Additional tickets must be purchased for the Off-Site Event for single-day attendees.

STEP EIGHT: Method of Payment

All funds MUST be submitted from a U.S. bank in U.S. funds. NAGAP does not accept purchase orders or invoice for services. Fees must be paid by check, money order or credit card. NAGAP Tax ID #11-8362047

Check made payable to NAGAP – check #____________

Charge payment to the following credit card:

American Express VISA MasterCard Discover

Credit Card Number

Expiration Date

Name as it appears on Card

Signature Date

Contact Number for Cardholder

Conference Cancellation PolicyOnly written requests for refunds will be accepted. Please send your requests to the NAGAP Executive Office at [email protected]. NAGAP has no desire to retain fees paid by members unable to attend; however, hotel guarantees and other related expenses make the following refund schedule necessary. All refunds will be processed after the Annual Conference.

Conference Cancellation Schedule:

Cancellations will be accepted until April 1, 2013. Refunds will be issued in the same manner as the payment was received, minus a $50 processing fee.

No refunds will be issued after April 1, 2013. No exceptions.

Substitution of registrants is allowed. Requests for substitutions must be submitted in writing.

GRAND TOTAL DUE $_________

(Payment is due with the registration form)

naGaP 2013 ConFerenCe reGistration Form, continued



reGIStrAtIoN BroChure13


hotel & transPortation inFormation

The Gaylord Palms®, with its stunning atrium, spectacular hotel amenities, Florida theme, proactive service and Spanish Renaissance architecture, allows you to experience the historic old-world charm of St. Augustine, the island spirit of Key West and the mysterious waters of the Everglades in one extraordinary place, without ever leaving Central Florida. Set in the style and grandeur of a turn-of-the-century Florida mansion, Gaylord Palms® offers four acres of themed experiences all under glass, while delivering a truly unique and exciting Florida experience.

The resort fee is included in your guest room rate and includes wired and wireless high speed internet in your guest room and in the three main atriums, use of the fitness center, local shuttle service and local and toll-free calls (up to 20 minutes per call).

The Gaylord Palms® is conveniently located in the heart of central Florida’s many attractions, including Walt Disney World Theme Parks, SeaWorld and Universal Orlando.

hotel inFormationGaylord Palms® Resort & Convention Center6000 West Osceola ParkwayKissimmee, FL 34746

Single/Double Rate: $199 Emerald Bay Tower Rate: $225

Reservation Deadline: April 1, 2013Reservations: (407) 586-2000 – group code A-NAG13You may also make your hotel reservations online.

For more information on the Gaylord Palms® visit the hotel website.

transPortation inFormation

Ground TransportationThe Gaylord Palms® is just 20 minutes from the Orlando International Airport, and NAGAP is pleased to partner with Mears Transportation to provide a discounted price of $34 (round trip) on transportation to/from the Orlando International Airport. To make shuttle reservations, click here.

Taxi: $45-$65 one way

For more information on transportation and driving directions, please click here.

https://resweb.passkey.com/Resweb.do?mode=welcome_ei_new&eventID=10322058

http://www.gaylordhotels.com/gaylord-palms/index.html

https://secure.mearstransportation.com/Default.asp?referrer=430452061

http://www.gaylordhotels.com/gaylord-palms/meetings/directions-transportation/index.html

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NAGAP 26th ANNuAl CoNfereNCe

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