Date post: | 06-Jul-2015 |
Category: |
Documents |
Upload: | simmer1988 |
View: | 139 times |
Download: | 0 times |
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 1/12
Stores
HyperCITY Retail (India) Ltd. is part of the K. Raheja Corp. Group, a leader in the Indian retail sector.
K Raheja Corp helped create retail boom in India with Shoppers Stop, InOrbit Mall and Crossword
apart from their successes in realty and hospitality. HyperCITY offers its customers a dominating
assortment of quality products at great value in a large, modern and exciting format. It also offers
other value added services like consumer finance, ATM facility, telecom services, pharmacy, Bakery
and Restaurants etc under one roof. HyperCITY launched its first store in Malad, Mumbai, which is
spread over 1,20,000 sq ft. Today, HyperCITY has accomplished a total of 10 stores since inception
and have marked its presence in cities like Mumbai, Hyderabad, Bengaluru, Bhopal, Ludhiana,
Amritsar and Jaipur. It offers over 44,000 products sourced from both local & global markets to
choose from & boasts of quality, distinctive, dominant assortment at great value. HyperCITY promises
convenience of everything under one roof & International shopping ambience that rivals the best in
the world.
[edit]See also
Store locations
HyperCITY - Malad Next to Inorbit Mall Malad Link Road Malad (West) Mumbai 400 064
HyperCITY - Vashi GR Floor, Inorbit Mall Plot No. 39/1, Sector - 30/A Vashi Navi Mumbai 400 703
HyperCITY - Thane Ground Floor, Big Thane Shopping Centre Ghodbunder Road, Behind
Kasarvadawali Police Station, Thane
HyperCITY - Hyderabad Inorbit Mall, Lower Ground Floor, Opp. I-Labs, Hi-tech City, Madhapur,
Hyderabad Andhra Pradesh
HyperCITY - Bangalore IPTL Embassy Paragon, Ground Floor, Nr. Kundalahalli Gate, ITPL Road,
Near Brooke Field, Bangalore - 560 037
HyperCITY - Bangalore - Banerghatta Royal Meenakshi Mall, Lower Ground floor, Banerghatta Road,
Bengaluru - 560 076
HyperCITY - Amritsar Alpha One Mall, Upper basement, MBM Farms, Sultan Wind Suburban, Main
G. T. Road, Amritsar - 143 001:
HyperCITY - Jaipur Triton ± The Mega Mall, Lower Ground Floor, Nr. Jhotwara Pulia & Sikar Road
Circle, Jhotwara Road, Jaipur - 302 012
HyperCITY - Ludhiana Lower Ground, MBD Neopolis Mall Firozpur Road Ludhiana
HyperCITY - Bhopal Lower Ground, DB city Arera Hills Bhopal
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 2/12
There's more to discover
HyperCITY provides a truly international shopping experience, where customers can shop in
comfort in a large, modern, & exciting environment. It offers a wide and contemporary range
of innovative products, sourced from both local and international markets.
The product range covers: Foods, Homeware, Home Entertainment, Hi-Tech,
Appliances, Furniture, Sports, Toys & Fashion.
Mr. Mark Ashman - Chief Executive Officer
Mark Ashman joins HyperCITY Retail (India) Ltd., a leadinghypermarket company of India as the Chief Executive Officer. Most
recently he was the CEO of Marks and Spencer Reliance India Pvt Ltd,
where he was instrumental in the roll out of Marks & Spencer¶s retail
strategy in India and establishing the JV between Marks & Spencer PLCand Reliance Retail.
Educated in the UK, Mark has a vast retail experience ranging from
retail operations, sales & marketing, merchandising and corporate
communications. He has held senior retail leadership roles in the UK and
Internationally
Mark is an intuitive retailer with his pulse on changing consumer needs.
As a leader his strengths lies in his ability to build a highly motivatedteam.
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 3/12
Dharmendar Jain, Vice - President, Head - Finance & Business Development
Dharmendar is a qualified professional and holds various degrees - M.
Com, FICWAI, MFM, DBF, and CMA (AUS). He has over 18 years of
experience in various areas of finance, logistics, project management
across various viz. engineering, plastics, media & entertainment - andretail. Dharmendar is associated with the groups since last 9 years and
leads strategic and business planning, corporate finance & businessdevelopment function and is member of Core Executive Committee.
Ashutosh Chakradeo, Head - Buying & Merchandising
Ashutosh Chakradeo holds a Masters degree in International trade. He
has worked with The Bombay Store as a part of their B & M team, for a
period of 7 years. He has also worked for Arcus from 2002 - 2004 as
Category Manager, for their Home Improvement Division. Ashutosh
oined Hypercity in 2004 and is currently the business Head - Food and
Grocery. He has acquired knowledge and expertise in sourcing of products across Food & Non-Food categories over the last 14 years of working in the retail industry. He has traveled widely through Asia &
Europe, in his sourcing management role.
Rajiv Nair, Business Head - General Merchandise & Apparel
Rajiv has over 16 years of retail experience had has joined Hypercity to
develop and grow the non-food business. He has over 10 years of buying
& merchandising experience followed by an operations stint in the
Shoppers Stop departmental stores. He has worked across the apparel
buying and merchandising segments of men's wear, women's wear &
kids' wear for Shoppers Stop; working with key brands & developing in-house exclusive brands. Prior to this assignment, he was the business
head for Mothercare in India. He was instrumental in setting 17 outlets in
India clocking Rs.45 crores in the second year of operations. Rajiv is a
Commerce graduate & has a Master's degree in Marketing from the
University of Mumbai - Narsee Monjee Institute of ManagementStudies.
Siddarthan M, Business Head-HR & Admin
An MBA from the Institute for Technology and Management in Human
Resources, Siddharthan has worked with Shoppers Stop for more than 5
years in Corporate Human Resources and later with HyperCITY as head
of Human Resource and Admin. Siddharthan has had diverse experience
across various industries, such as manufacturing, service and hospitality.
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 4/12
Veneeth Purushotaman, Business Head - Technology
Veneeth has over 14 years of experience in technology. He joined
HyperCITY as Head,Technology in May 2006. Prior to that he was at
Shoppers Stop and was responsible for the Loyalty, Point of Sale
systems and the data warehouse systems. After his graduation in
Computer Science from Bangalore University and a certificate coursefrom NIIT, he joined NIIT as a Technical Lead. He worked at NIIT for 3
years after which he had a 1 year stint in the Indian Railways. He came
to Mumbai to do a certification on Mid-range servers from IBM after
which he joined Rhone-Poulenc (India) Ltd in 1998. At Rhone-Poulenc
he was responsible for streamlining the ERP and for their Y2K rollout.
He was recently honored by the CIO Magazine as one of the Top 20 CIO
in their CIO Ones-to-Watch category for the year 2008. He subsequently
also won the CIO Bold 100 awards in 2008 from the CIO Magazine.Hypercity was recently awarded for the use of technology in the
Emerging Retail by JDA for their use of Replenishment tools and SpacePlanning tools.
International Awards
HyperCITY, Mumbai won The Award of Merit for Large Format Specialty Store at theUnited States International Design Awards in New York on 15th January, 2007. This is the
first time that an Indian Company has received an award like this. This was the 36th awardsfunction for the Institute of Store Planners/VM+SD International Store Design, New York.
HyperCITY was voted as India's top retail store by µRetail Week¶, a leading U.K. magazine
revered by retailers world wide. It was voted as the µ100 Shops You Must Visit¶, across the
world and was featured amongst internationally renowned stores such as Bloomingdales New York, Selfridges U.K, Louis Vuitton Paris and Carrefour Shanghai. The special report
carried weightage for innovation and creativity in retail, as well as recognizing retail
excellence. The report was based on a survey carried out by µRetail Week¶ amongst key
players in the retail industry consisting of businessmen, analysts, retail consultants, editors
and top shoppers around the globe.
Domestic Awards
Coca Cola Golden Spoon Awards 2009 - Images award for excellence in food retailing
awarded Gourmetcity as "Most Admired Food Retailer of the Year" & "Innovative Retail
Concept".
Star Retailer Awards awarded Gourmetcity "Debutant Retailer of the Year 2008".
The Bold 100 - IDG India CIO magazine has recognized Shoppers Stop and HyperCITY asa recipient of 2008 CIO 100 Award. The annual award program recognizes those executives
and organizations those are playing not just to survive, but to win and embrace great risk for
the sake of great reward.
Most Admired Retailer of the Year for Retail Design & Visual Merchandising - Images
India Retail Forum, 2007.
Star Retailer - Value Retailer of the Year 2007.
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 5/12
Asia Retail Congress - Reid & Taylor Retailer of The Year (Hypermarket).
To bring Indian shoppers a world-class retailing experience, HyperCITY has partnered with
the best of class.
JHP:
Hypercity has partnered with JHP of London for in-store design. JHP
is a world-class retail design firm with considerable experience in
large format stores around the world.
JDA:
Hypercity has deployed best of breed technology infrastructure fromJDA, which is the leading global retail technology provider. The JDA
suite comprises of the Merchandise Management System (MMS),WinDSS point of sale, E3 Advanced Replenishment, and Intactix
space planning modules. The system ensures that customers don't
have to wait in long queues for billing, or transaction processing.
Thereby enhancing the overall customer experience at Hypercity.
JohnsonDiversey: Johnson Diversey is a world class & trusted source of Cleaning and
Hygiene products and services. Since food sanitation, store hygiene,safety, etc., are important in any store, Johnson Diversy helps
improve the customer shopping experience across key interaction
points like food safety, sanitation, etc
y u 1
y Bengaluru 2
y Thane
y Bhopal
y Ludhiana
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 6/12
Operation management
Operations Management is the function of managing the operating core of an organisation: the activities
associated with creation, production, distribution and delivery of the organisation's goods and services.
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 7/12
What is Operations Management?
Operations Management deals with the design and management of products, processes,
services and supply chains. It considers the acquisition, development, and utilization of
resources that firms need to deliver the goods and services their clients want.
The purvey of OM ranges from strategic to tactical and operational levels. Representative
strategic issues include determining the size and location of manufacturing plants,
deciding the structure of service or telecommunications networks, and designing
technology supply chains.
Tactical issues include plant layout and structure, project management methods, and
equipment selection and replacement. Operational issues include production scheduling
and control, inventory management, quality control and inspection, traffic and materials
handling, and equipment maintenance policies.
Supply chain management (SCM) is the management of a network of
interconnected businesses involved in the ultimate provision of product and service packages
required by end customers (Harland, 1996).[1]
Supply chain management spans all movement and
storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of
consumption (supply chain).
Another definition is provided by the APICS Dictionary when it defines SCM as the "design, planning,
execution, control, and monitoring of supply chain activities with the objective of creating net value,
building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with
demand and measuring performance globally."
Activities/functions
Supply chain management is a cross-function approach including
managing the movement of raw materials into an organization, certain
aspects of the internal processing of materials into finished goods,
and the movement of finished goods out of the organization and
toward the end-consumer. As organizations strive to focus on core
competencies and becoming more flexible, they reduce their
ownership of raw materials sources and distribution channels. These
functions are increasingly being outsourced to other entities that canperform the activities better or more cost effectively. The effect is to
increase the number of organizations involved in satisfying customer
demand, while reducing management control of daily logistics
operations. Less control and more supply chain partners led to the
creation of supply chain management concepts. The purpose of
supply chain management is to improve trust and collaboration among
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 8/12
supply chain partners, thus improving inventory visibility and the
velocity of inventory movement.
Several models have been proposed for understanding the activities
required to manage material movements across organizational and
functional boundaries. SCOR is a supply chain management modelpromoted by the Supply Chain Council. Another model is the SCM
Model proposed by the Global Supply Chain Forum (GSCF). Supply
chain activities can be grouped into strategic, tactical, and operational
levels . The CSCMP has adopted The American Productivity & Quality
Center (APQC) Process Classification FrameworkSM
a high-level,
industry-neutral enterprise process model that allows organizations to
see their business processes from a cross-industry viewpoint.[6]
[edit
]Strategic level
Strategic network optimization, including the number, location, and
size of warehousing, distribution centers, and facilities.
Strategic partnerships with suppliers, distributors, and customers,
creating communication channels for critical information and
operational improvements such as cross docking, direct shipping,
and third-party logistics.
Product life cycle management, so that new and existing products
can be optimally integrated into the supply chain and capacity
management activities. Information technology chain operations.
Where-to-make and make-buy decisions.
Aligning overall organizational strategy with supply strategy.
It is for long term and needs resource commitment.
[edit
]Tactical level
Sourcing contracts and other purchasing decisions.
Production decisions, including contracting, scheduling, and
planning process definition. Inventory decisions, including quantity, location, and quality of
inventory.
Transportation strategy, including frequency, routes, and
contracting.
Benchmarking of all operations against competitors and
implementation of best practices throughout the enterprise.
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 9/12
Milestone payments.
Focus on customer demand and Habits.[edit]Operational level
Daily production and distribution planning, including all nodes in the
supply chain.
Production scheduling for each manufacturing facility in the supply
chain (minute by minute).
Demand planning and forecasting, coordinating the demand
forecast of all customers and sharing the forecast with all suppliers.
Sourcing planning, including current inventory and forecast
demand, in collaboration with all suppliers.
Inbound operations, including transportation from suppliers and
receiving inventory. Production operations, including the consumption of materials and
flow of finished goods.
Outbound operations, including all fulfillment activities,
warehousing and transportation to customers.
Order promising, accounting for all constraints in the supply chain,
including all suppliers, manufacturing facilities, distribution centers,
and other customers.
From production level to supply level accounting all transit damage
cases & arrange to settlement at customer level by maintainingcompany loss through insurance company.
[edit]Importance of supply chain management
Organizations increasingly find that they must rely on effective supply
chains, or networks, to compete in the global market and networked
economy.[7]
In Peter Drucker's (1998) new management paradigms,
this concept of business relationships extends beyond traditional
enterprise boundaries and seeks to organize entire business
processes throughout a value chain of multiple companies.
During the past decades, globalization, outsourcing and information
technology have enabled many organizations, such
as Dell and Hewlett Packard, to successfully operate solid
collaborative supply networks in which each specialized business
partner focuses on only a few key strategic activities (Scott, 1993).
This inter-organizational supply network can be acknowledged as a
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 10/12
new form of organization. However, with the complicated interactions
among the players, the network structure fits neither "market" nor
"hierarchy" categories (Powell, 1990). It is not clear what kind of
performance impacts different supply network structures could have
on firms, and little is known about the coordination conditions andtrade-offs that may exist among the players. From a systems
perspective, a complex network structure can be decomposed into
individual component firms (Zhang and Dilts, 2004). Traditionally,
companies in a supply network concentrate on the inputs and outputs
of the processes, with little concern for the internal management
working of other individual players. Therefore, the choice of an
internal management control structure is known to impact local firm
performance (Mintzberg, 1979).
In the 21st century, changes in the business environment havecontributed to the development of supply chain networks. First, as an
outcome of globalization and the proliferation of multinational
companies, joint ventures, strategic alliances and business
partnerships, significant success factors were identified,
complementing the earlier "Just-In-Time", "Lean Manufacturing" and
"Agile Manufacturing" practices.[8]
Second, technological changes,
particularly the dramatic fall in information communication costs,
which are a significant component of transaction costs, have led to
changes in coordination among the members of the supply chainnetwork (Coase, 1998).
Many researchers have recognized these kinds of supply network
structures as a new organization form, using terms such as "Keiretsu",
"Extended Enterprise", "Virtual Corporation", "Global Production
Network", and "Next Generation Manufacturing System".[9]
In general,
such a structure can be defined as "a group of semi-independent
organizations, each with their capabilities, which collaborate in ever-
changing constellations to serve one or more markets in order to
achieve some business goal specific to that collaboration"
(Akkermans, 2001).
The security management system for supply chains is described in
ISO/IEC 28000 and ISO/IEC 28001 and related standards published
jointly by ISO and IEC.
[edit
]
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 11/12
DEFINITION
supply chain management (SCM)
Supply chain management (SCM) is the oversight of materials, information, and
finances as they move in a process from supplier to manufacturer to wholesaler to
retailer to consumer. Supply chain management involves coordinating and
integrating these flows both within and among companies. It is said that the
ultimate goal of any effective supply chain management system is to reduce
inventory (with the assumption that products are available when needed). As a
solution for successful supply chain management, sophisticated software systems
with Web interfaces are competing with Web-based application service
providers (ASP) who promise to provide part or all of the SCM service for
companies who rent their service.
Supply chain management flows can be divided into three main flows:
The product flow
The information flow
The finances flow
The product flow includes the movement of goods from a supplier to a customer,
as well as any customer returns or service needs. The information flow involves
transmitting orders and updating the status of delivery. The financial flow consists
of credit terms, payment schedules, and consignment and title ownership
arrangements.
There are two main types of SCM software: planning applications and execution
applications. Planning applications use advanced algorithms to determine the best
way to fill an order. Execution applications track the physical status of go ods, the
management of materials, and financial information involving all parties.
Some SCM applications are based on open data models that support the sharing of
data both inside and outside the enterprise (this is called the extended enterprise,
and includes key suppliers, manufacturers, and end customers of a specific
company). This shared data may reside in diverse database systems, or data
warehouses, at several different sites and companies.
By sharing this data "upstream" (with a company's suppliers) and "downstream"(with a company's clients), SCM applications have the potential to improve the
time-to-market of products, reduce costs, and allow all parties in the supply chain
to better manage current resources and plan for future needs.
Increasing numbers of companies are turning to Web sites and Web-based
applications as part of the SCM solution. A number of major Web sites offer e-
5/8/2018 Nagpal Hypercity Project - slidepdf.com
http://slidepdf.com/reader/full/nagpal-hypercity-project 12/12
procurement marketplaces where manufacturers can trade and even make auction
bids with suppliers.
R ELATEDGLOSSARYTER MS: demand flow scheduling system, 3PL (third-party
logistics), supply chain sustainability, warehouse management system (WMS)
Role of the Operations Manager
The reporting, planning, and control functions can help the operations manager to do the following:
y Improve the efficiency of the operation
y Improve control of service levels and quality
y Set service level agreements for end-user applications and for services provided
y Improve relationships with end-user departments
y Increase the return on your IT investment
y Develop staff potential.