NASACT Annual ConferenceAugust 19 – 23, 2006

Developments and the Future in Wireless Technology

Bernie McMonagle – Associate Director Federal Government Data Solutions

Government IT PrioritiesGovernment IT Priorities

• Reliable and Enabling IT Infrastructure• Continuity of Operations - COOP• Support of Field Personnel - Immediacy

• Public Safety – First Responders • Field Personnel

• Inspectors• Auditors

• The Knowledge Worker• Securing the IT Infrastructure• Budget - ROI and TCO

Regulatory RequirementsRegulatory Requirements

BCDR and Business Assurance managers today must prove BCDR and Business Assurance managers today must prove their company’s compliance to a complex web of security and their company’s compliance to a complex web of security and BCDR regulatory requirements – all with very little guidance BCDR regulatory requirements – all with very little guidance on how to do so…on how to do so…

HSPD-12 Alternate Workplace ArrangementsContinuity of Operations Sarbanes- Oxley Act (SOX) Gramm-Leach Bliley Act (GLBA) Personal Information Protection and Electronics Document Act (PIPEDA) Health Insurance Portability and Accountability Act (HIPAA) ISO 17799 Information Security ITU X.805 Telecommunications Security

Constant TestingConstant Testing

5%

15%

25%

35%

2001 2002 2003 2004 2005

$0

$2,000

$4,000

$6,000

$8,000

2001 2002 2003 2004 2005

Network Investment is KeyNetwork Investment is Key

Capital Expenditures ($M) CapEx as a % of Service Revenue (M))

More than $6 Billion in ‘05More than $6 Billion in ‘05

Wireless Technologies LandscapeWireless Technologies Landscape

WWAN<15 km

Mobile Broadband

MAN<5 km

75 Mbit/s

802.16d/e

WiMAXNew standard forfixed broadbandwireless. Doing for MAN what Wi-Fi did for LAN.

WLAN<100 m

11-54 Mbit/s

802.11a/b/ g

Wi-Fi®

Includes 802.11a/b/gProducts must be approved for Inter-operability by theWi-Fi Alliance.

PAN<10 m

802.15.1 (Bluetooth)

802.15.3 (UWB) **

802.15.4 (ZigBee)***

* Bluetooth: ~1 Mbit/s ** UWB: 100 Mbit/s*** ZigBee: 20-250 kbps

Peak Rate (20 MHz)- 100+ Mbps downlink- 50+ Mbps uplink- Latency <10 ms- IMS- End-to-end QoS

Peak Rate (5 MHz)- 9.2/14.7 Mbps downlink- 5.5 Mbps uplinkPeak Rate (20 MHz)- 73.5 Mbps downlink- 27 Mbps uplink

Peak Rate (1.25 MHz)- 3.1 Mbps- 1.8 Mbps- Lower latency- VoIP

CDMA EvolutionCDMA Evolution

1xEV-DORev B

1xEV-DORev C

EV-DO Rev A

EV-DO Rev 0

1xRTTIS-95

Peak Rate (1.25 MHz)- 2.4 Mbps downlink- 153 kbps uplink- All IP- Handoff to 1X

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Layer 1Layer 1

Layer 2Layer 2

Layer 3Layer 3

Individual Decision MakersIndividual Decision Makers

DataData

InformationInformation

KnowledgeKnowledge

InsightInsight

DecisionalDecisionalVelocityVelocity

IT PerspectiveIT Perspective

Managem

ent

Managem

ent

Management Management

Data

Base

sD

ata

Base

s

Internet

Workstation

Design by Bernie McMonagle 7/ 5/ 05

Server Workstation

Router

Router

Router

Workstation

Workstation

VPN

Tunnelor DirectConnect

Remote Access DialDedicated Circuit or DSL

DS1/DS3FR/ATMSONET

Ethernet

Ethernet

SONETRing

Ethernet

Verizon

CEV

DiverseEntrance

Headquarters Mid-Size OfficeIP MPLS Virtual PrivateNetwork

Data Center

SOHO

Enterprise TelecommunicationInfrastructure

IDC

MainFrame

Network ArchitectureNetwork Architecture

Internet

Workstation

Design by Bernie McMonagle 7/ 5/ 05

Server Workstation

Router

Router

Router

Workstation

Workstation

VPN

Tunnelor DirectConnect

Remote Access DialDedicated Circuit or DSL

DS1/DS3FR/ATMSONET

VerizonWireless

Ethernet

Ethernet

SONETRing

Ethernet

Verizon

CEV

DiverseEntrance

Back-up Option with IPVPN or EliminateInternet Access

Direct Connection withFrame Relay or other

Secure Transport Service

Headquarters Mid-Size Office

MobileKnowledge Worker

IP MPLS Virtual PrivateNetwork

Data Center

SOHO

Enterprise TelecommunicationInfrastructure

IDC

MainFrame

Network ArchitectureNetwork Architecture

                      

LAN Extend the LAN

IP Sec VPN

BES NOC

V100e

Decisions at the Point of BusinessDecisions at the Point of Business

• CommunicationsCommunications• IP Telephony

• Voice Over IP

• SONET, ATM, TDM (PRI)

• ApplicationsApplications• Unified Messaging

• Computer Telephony Integration (CTI)

• Text to Speech – Speech to Text

• Web Portals

ConvergenceConvergence

Data

Voice

Video

Imaging

Wireless OfficeWireless Office

EnterpriseNetwork

PRI

...Int’l LD

Provider

VZW IPNetwork

SS7

PSTN orDedicated Facilities

PBX

Lucent eVPN(Hickory Hills, IL)

Lucent eVPN(Indianapolis, IN)

Lucent eSM(Southlake, TX)

VZWServing MSC

CISCO IP PHONE7912 SERIES

1 2A B C

3D E F

4 5J K L

6M N OG H I

7 8T U V

9W X Y ZP Q R S

* 0 #

4

7

PQRS

*

CISCO IP PHONE7912 SERIES

1 2A B C

3D E F

4 5J K L

6M N OG H I

7 8T U V

9W X Y ZP Q R S

* 0 #

4

7

PQRS

*

CISCO IP PHONE7912 SERIES

1 2A B C

3D E F

4 5J K L

6M N OG H I

7 8T U V

9W X Y ZP Q R S

* 0 #

4

7

PQRS

*

EHLR

`

Web GUI

TCP/IP

ANSI-41

ISUP Trunks (T1, DS3)

VZWGateway MSC

Enabling Decisional VelocityEnabling Decisional Velocity

Accessible

Data

Reliable

Information

Extensible

Knowledge

Insight

EnablingInfrastructure

Secure Network

ROI

Scalable

TCO

Security ConcernsSecurity Concerns•Solutions to protect Internet-connected PC’s can be extended to the mobile device• VPNs

• IPSec – Client on Device•SSL – Browser-Based/Integrated into application•Firewalls•Antivirus

•Portable devices add perceived threats to the enterprise - but are addressable• Physical Security

•Enforce use Lock Codes/Handset Logins•Device Kill

• Software Management•Remote Software Management•Version maintenance

• Data Security•Data Backup•Data at Rest Data in Transit•Data Restore

Physical Security

Remote Data Access Security

Device Integrity

Software ManagementStored Data

Security/Integrity

BlackBerry Smart Card ReaderBlackBerry Smart Card Reader

• Current Solutions Are Bulky• Poor BlackBerry user experience• Different for every model

• Universal Solution For All Bluetooth BlackBerry Devices Verizon sells

• Maintain BlackBerry User Experience• Long Battery Life• Simple, Easy To Use• Enterprise Manageability Via IT Policy• Built Using RIM Secure JVM• FIPS-140-2 Validated AES Encryption

OEM LaptopsOEM Laptops

• Lenovo ThinkPad “Z series”

• HP Compaq nc6140 Notebook

• Dell Latitude TM & Inspiron TM

• Panasonic Tough Book

• Itronix Go Book series

ApplicationsApplications

Oil & Gas (fixed)Gas CorrectorsRegulatorsFlow Meters Wellhead MeasurementRemote Terminal UnitsProgrammable Logic Controllers

Fleet Management (mobile)Waste IndustryCable/UtilitiesRegional TruckingPublic SafetyLimousinesMobile Computing

Electric Utility (fixed)Switch ControlSubstation BackupPole Top Routing ControlPower RestorationServices Data Collection

Water Management (fixed) Water Quality Data LoggersTank Depth Pressure of Sewage Flow of Sewage Gray Water /Storm Drain RunoffBlack Water Levels

Traffic Management (fixed)Changeable Message SignsTraffic CamerasLoop countersTraffic ControllersTransit Systems Security Systems

Public safety Mobile Command CenterEmergency ManagementCriminal trackingHouse ArrestRed Light cameras/speed traps

Specialized EquipmentSpecialized Equipment

AirLink Raven CDMA• CDMA 1XRTT• < 1 lb.• 3” wide x 1” high x 5.1" long• Serial port for mobile data

applications• Over the air programmable

firmware upgrades• Class I Division II certified (Gas &

Oil Industry)

• CDMA 1XRTT• .83oz• 1.56"x1.94"x.24“• Internal TCP/IP stack

AnyData I-Port EMIII

Telular SX5T CDMA CDMA 1XRTT Packet Data and Circuit Switched

• Fax and Data Transmission via RJ-11

• DTMF and pulse dialing

• Batch reporting or polling mode

• Supports up to five phones

• Emergency Battery back-up

Sierra MP 555 GPS Modem • CDMA 1XRTT• 0.9 kg (2 lbs)• 49x138x176mm• Integrated GPS module for vehicle

tracking • Rugged US Military and SAE J1455

specs on shock, vibration and humidity

• What is Fleet Administrator?• VZW branded turnkey Automatic Vehicle Location (AVL) solution• Value proposition

• Know where your employees are• Enable them to be more efficient => more jobs

• Offered through a partnership with Navman USA• VZW sells the solution, hands the information over to Navman• Navman handles the sale from there

• Installation• Customer Training• Support

Fleet AdministratorFleet Administrator

Fleet Administrator BenefitsFleet Administrator Benefits

• The ability to keep your vehicles and employees productive and to increase your job load.

• The capability to schedule, add, and adjust service calls and deliveries based on the location of your closest vehicle.

• The power of a program that is simple to use and ideal for fleets of all sizes.

• The convenience of fully-installed GPStrackingevices.

• Field Force Manager is a powerful Web-based portalcombined with a handset application that provides nearreal-time visibility and management for all of your mobileworkers.• Location and Tracking uses rich, detailed mapping to show the location and location history of

field workers; provides location information when users clock in and out; shows where they are when they accept and complete jobs; creates an audit trail to validate job information for customers; and generates turn-by-turn driving directions.

• Electronic Timecard gives employees an automatic way to capture their time, and gives employers the ability to export this information into many current payroll systems for processing.

• Job Dispatch provides an automated way to manage customer service requests, dispatch field personnel, and track job progress through completion.

Field Force ManagerField Force Manager

Field Force Manager BenefitsField Force Manager Benefits

• Employees can keep track of time, even when out of the office. They have turn-by-turn directions at their fingertips. And they have less paperwork to juggle.

• Management can increase productivity and efficiency by being able to schedule and bill more jobs each day.

• Customers benefit from more prompt and responsive service thanks to faster and more efficient dispatching.

• Business & Consumer navigation application• A branded user interface with the following

functions:• “Where am I?” – Mapping of user’s location

• Zooming & panning• Map any address in US

• “What’s near me?” – Points of Interest (POI):• Category and name search• Mapping of relative Points-of-Interest (POI)• Routing information to location

• “How do I get there?” – Turn by Turn driving directions• Audible instructions - “Left turn in 100 feet”

VZ NavigatorVZ Navigator

Settings Collaborative spaces Universal connectivity Flexible interiors Emphasis on functionality Alternative workplace solutions Person-centric services

People Collaborative Virtual Teams Cross-company projects Competency focus Knowledge-centricity Remote work Mobile workers Balanced risks/rewards Relationships

Systems Collaborative tools Audio/videoconferences Knowledge mgmt. E-learning Integrated applications Road maps of people and

places Handheld and wireless

The Workplace: The Workplace: Person-Centric Not Place-CentricPerson-Centric Not Place-Centric

Thank You!Thank You!

Bernard McMonagle - Associate Director Bernard McMonagle - Associate Director Federal Government Data SolutionsFederal Government Data Solutions

215-219-2280215-219-2280

Bernard.McMonagle@VerizonWireless.comBernard.McMonagle@VerizonWireless.com