Shared Services Innovation“Digital Halo”
Steve BandrowczakSVP, Global Business Services and Business Process Services
The “World” is changing…
Explosion of “Internet of Me”
Evolution 0f Demand & Consumption Pattern
Radical shift in Technology Play
Solutions that impact “life experience” are relevant
CHANGE impact on “Services Play”
Customer Experience “Personalized”“Generic”
Value Addition “Outcomes”“Output”
Solutions “Cloud”“Brick & Mortar”
Insights “Predictive”“Reactive”
“
Consumer Space “Digital Halo”
“Possibilities” for Enterprises
Cloud Mobility SecurityBig data
Digital Integration
“Digital Halo” - Enterprise Space
Services… On Demand, Customized, Scalable
Omni Channel… Any Device, Anywhere, Anytime
Automation… Realize full Process Potential
Everything measured in Business Outcomes
Thank You