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Paradigm Change

Background Screening or Global Compliance?

Dilpreet Singh

Vice President – HR

IBM India/ South Asia

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HR Challenges

ImpersonationFake

Offer Letters

Forged

Documentation

Candidate

with discrepant

background

Fake company

work experience

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IBM’s Holistic Approach

Screening/

Interview Stage

• Bio Metric

• Photo ID Validation

Pre Offer

• Rehire check, Denied

party list, No hire list, etc

Pre-hire Document

Validation

• Validation of education and

employment documents

• Employment history validation

Post-joining

Background Check

• Education and all employment

history verification

• Address verification

• Criminal database verification

• Criminal court records

verification

Candidate Life Cycle

Candidate Employee

At Offer

• Bar Coding of Offer letters

• Tool generated Offer letters

• Digitally encrypted Offer

letters

Onboarding

• Bio Metric validation

• Bar coded offer validation

• Photo ID Validation

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Quick ‘WINS’

Bar coded and digitally encrypted offer letters, validated at the time of onboarding ensuring accurate candidate joining

Tool generated offer letters ensuring adequate controls of offers

Biometric at various stages solutions any risk of impersonation

Government photo ID Validation at multiple stages of hiring (interviews through on-boarding)

Validated employee prior to joining

Background check initiated at offer acceptance stage, benefit of lead time passed to vendors

2013, 1.5% were identified at candidate status

Reduction in post joining background check failures from 2.3% to 1%, hence minimum business continuity impact

Market awareness campaigns conducted to caution applicants against fake offer scenarios prevalent in the market.

Impersonation

Fake offer

letters

Candidate

with

discrepant

background

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