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National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government Sarah Coombes
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Page 1: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Look out: the future of the relationship between the third sector and local governmentSarah Coombes

Page 2: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Our mission

NCVO Third Sector Foresight helps organisations to understand how the world is changing around them and use this knowledge to make better strategic decisions

Page 3: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Objectives and outcomes of today• To undertake an analysis of drivers in

the external environment which may impact on the future of the relationship between the VCS and local government

• To explore the implications of these drivers to support local infrastructure organisations to….

Page 4: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Objectives and outcomes….

• Stay relevant• Improve sustainability• Become more risk aware• Increase innovation

Page 5: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

The external environment. What?Drivers…

…are trends or forces outside of your organisation which could have a positive or negative impact on your organisation’s future

Page 6: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

What?

These could be political, social, economic, technical, legal and beyond….

– Funding - commissioning and procurement– Policy - localism agenda– Social attitudes - toward immigrants– Demography – an ageing population– Technology – web based networks

Page 7: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

The external environment. Why?

Changes in the external environment have an influence on the voluntary and community sector

Page 8: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Why?

A good analysis of the potential impact of change helps organisations to make clear strategic choices and plan ahead. This supports organisations to;

Page 9: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Why?

• Stay relevant• Improve sustainability• Become more risk aware• Increase innovation

Page 10: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

The external environment. How?

Strategic Analysis: from scanning to planning…

Page 11: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Strategic analysis, of the external environment, is about…

…understanding how the world is changing around your organisation and using this knowledge to make better strategic decisions

Page 12: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

A strategic planning cycleGetting the direction right

Evaluation

Implementation

Strategic analysis

Options and choices

Planning

Page 13: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Key steps of strategic analysis – scanning to planning…..

ONE Mapping the drivers - identifying and recording the major trends or forces that could positively or negatively shape or influence the future of the organisation

TWO Sorting the drivers into the vital, the important and the interesting

THREE Carrying out further research into the drivers that matter to the organisation

FOUR Considering the implications of these drivers for the organisation and as a result, generating opportunities and options

FIVE Taking strategic action – making decisions as to how the organisation will respond

Page 14: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Key steps of strategic analysis

Today will focus on…

ONE Mapping the drivers

TWO Sorting the drivers

FOUR Considering the implications of these drivers and generating opportunities and options

Page 15: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

How?The three key questions…

• What? - the key drivers that may affect your organisation and its beneficiaries in the future

• So What? – what might this mean?• Now what? – what should you do about

it?

Page 16: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Exercise 1: Getting into a future focussed frame of mind!

Headlines

• 2013

• 2019

• 2024

Page 17: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Anticipating future events for the next five years and beyond…

• What is your organisations’ purpose?

• Who are the important ‘stakeholders’ for your organisation?

Page 18: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP ONE – Mapping the drivers

The first step in strategic analysis is to open up thinking about the external environment and the numerous drivers.

PEST is a useful tool to help organisations do this…

• Political• Economic• Social• Technological factors in the external environment

PESTEL or STEEPLE could also be used

• Environmental/Ethical• Legal

Page 19: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

PEST….for examplePolitical

•Continued shift from grants to contracts•Individual budgets•Fast changing localism agenda•Next election change of government?

Economic•Economic downturn squeezing funding•Increasing competition for less funding•Efficiency and value for money•Changes to how infrastructure is funded

Social

•Ageing population•New migrant populations•Inequality between local areas

Technological

•Growth of online communities•Empowered consumers/information society

Page 20: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP TWO – Sifting and sorting the drivers into the vital, the important and the interesting

When deciding which drivers really matter to your organisation it helps to think about their level of…

• IMPACT - from certain and uncertain

• PREDICTABILITY - from high to low

Page 21: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP TWO – Sifting and sorting

You may want to prioritise those with a potentially high impact that are predictable. It is often these drivers that need to be part of strategic plan.

Unpredictable drivers, where you are not clear about the drivers and/or their likely implications, are often those with the greatest potential impact because you are less likely to be able to prepare.

Page 22: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Drivers wall• Do these drivers reflect the potential challenges and

opportunities faced by local infrastructure organisations?

• Are there any drivers that are missing?

• Which of these drivers do you see as most important to your organisation?

• Which drivers do you feel will have the biggest impact on your organisations?

• Which drivers do you think are most likely to happen?

Page 23: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Exercise 2 - PESTEL

In your groups, start to jot down the main drivers in your external environment you see as influencing the future of the relationship between the VCS and local government.

• Green - high impact and predictable• Pink – low impact and unpredictable

Page 24: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Exercise 3 – Sift and Sort

For the future of the relationship between the VCS and local government this will help us identify…..

• The drivers you see as most important • The drivers you feel will have the biggest

impact • The drivers you think are most likely to

happen

Page 25: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP TWO – Sifting and sorting – using the information

PlanDevelop

scenarios

Develop tactics and

policies Review

HIGH IMPACT

LOWER IMPACT

UN

PR

ED

ICTA

BL

E

PR

ED

ICTA

BLE

Page 26: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FOUR

Considering the implications of these drivers for the organisation and as a result, generating opportunities and options

Page 27: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FOUR….

What?

So what?Now what?

Page 28: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FOUR - Considering the implications

• What? = scanning the external environment to identify and prioritise the drivers

• So what? = considering the implications for the organisation and key stakeholders spotting opportunities and threats and risks

• Now what? = considering the next steps the organisation might want to take:

• honing the opportunities down• creating some strategic options• making decisions about future plans

Page 29: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

The Impact Assessment Grid

Helps you to identify……

So what might be the impact on the organisation?

What new challenges, threats and risks might emerge?

What opportunities might there be for improving effectiveness and impact?

Page 30: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Exercise 4 – Impact Assessment

What are the opportunities and challenges for….

• Users• Relationships• Workforce• Skills

Page 31: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FIVE - Taking strategic action – making decisions about how your organisation will respond

This step in the process is about linking ‘so what?’ and ‘now what?’ Making sure your organisation has…

• considered a healthy range of opportunities/threats• developed a range of possible responses• considered responses and decided which are the most

appropriate

Perhaps you could use the Improve, Innovate, Improvise idea….

Page 32: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FIVE - Taking strategic action

Narrowing down responses…

What are the strengths and weakness of your proposed responses to the drivers and implications you have identified?

On balance, which option/s work best for your organisation?

Page 33: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Narrowing down responses

• Key opportunity template…

Page 34: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Matrix ranking of options

Extending the evaluation of options thinking…

Page 35: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Taking strategic action

Perhaps your organisation could think about….

• What is realistic and achievable in the next five years?• Are there quick wins that could be made in the next year?• Are there ideas to capture but to be taken forward in a

more gradual way or agreed to revisit at some later point?

Page 36: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

STEP FIVE - Taking strategic action

With your strategic analysis of the external environment…

Populate your strategic plan and implement your strategy!

Page 37: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Some tips on Strategic Analysis• Remember that the future is uncertain – you can only

anticipate what might happen you can’t predict the future

• Strategic analysis cannot forecast precisely what is going to happen but it can help you to keep an eye on emerging developments and where necessary, adapt to changes in your external environment

• Don’t discount the power of intuition, luck and gut instinct but channel these into a clear process of checking and analysing what you believe to be relevant or true

Page 38: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Tips…• Strategic analysis is a continuous process

not a one off event or activity

• It’s not always linear

• Be careful not to go off on a tangent, which is easy to do when you are finding lots of interesting and seemingly useful information. Remember your Mission – what you are there to do

Page 39: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Third Sector Foresight Website

• Use information on drivers• Tailor the drivers yourself to make

them relevant and specific• Share views and news with the

sector• Sign up to the bulletin

Page 40: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Page 41: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Page 42: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

Contact details and thank you!

Sarah CoombesThird Sector Foresight [email protected] 7520 2437www.3s4.org.uk

Page 43: National Council for Voluntary Organisations Third Sector Foresight Look out: the future of the relationship between the third sector and local government.

National Council for Voluntary Organisations

Third Sector Foresight

Make better decisions – www.3s4.org.uk

‘For tomorrow belongs to the

people who prepare for it today’

African proverb


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