National Mapping and Resource Information Authoritynamria.gov.ph/CitizensCharter/ccHandbook.pdf ·...

National Mapping and Resource

Information Authority

CITIZEN’S CHARTER 2019 (2nd Edition)

Page 1 of 231

National Mapping and Resource

Information Authority

CITIZEN’S CHARTER 2019 (2nd Edition)

Page 2 of 231

I. Mandate: NAMRIA is mandated to provide the public with mapmaking services and to act as the central mapping agency, depository, and distribution facility for natural resources data in the form of maps, charts, texts, and statistics.

II. Vision: NAMRIA is a center of excellence, building a geospatially-empowered Philippines.

III. Mission: To provide quality topographic maps, nautical charts, and other geospatial products and services in a timely and coordinated manner.

IV. Service Pledge: In delivering service to the public, the agency pledges the following: We, the officials and employees of the National Mapping and Resource Information Authority commit to:

Nurture a culture of excellence in the production of geographic

information and delivery of services to the public;

Act promptly on public request and inquiry with utmost courtesy and

efficiency;

Meet and exceed public expectations through established service

standards and feedback mechanisms;

Respond immediately to suggestions and take necessary actions;

Inform our customers regularly on updates and developments on

our products and services; and

Assure continuous improvement of our systems and procedures to

deliver the best quality service.

As such, we commit to serve with CARE:

Courtesy – create opportunity to know and consider the needs of

our clients;

Accessibility – provide the necessary information on the available

products and services and/or possible alternatives;

Response-ability – ensure that client concerns will be addressed as

required and the staff will be able to deliver their commitment; and

Effectiveness – create potentials for longer relationships and

engagements.

Page 3 of 231

LIST OF SERVICES

Office of the Administrator ...................................................................................... 7

External Services .................................................................................................. 7

OA-01. Processing of Documents for the Provision of NAMRIA Data/

Information .............................................................................................. 8

Internal Services ................................................................................................. 11

OA-02. Review of Legal Documents ................................................................. 12

OA-03. Processing of Documents for Technical Branches ............................... 14

OA-04. Processing of Internal Documents for Chief of Staff or Administrator’s

Approval/ Signature ............................................................................... 16

OA-05. Review and Approval of Documents .................................................... 18

Hydrography Branch .............................................................................................. 20

External Services ................................................................................................ 20

HB/OD-02. Processing of Documents for the Provision of HB Data ................. 21

HB/MAD-01. Issuance of Certification for Exploration Permit ........................... 24

HB/MAD-02. Issuance of Municipal Water Boundary Technical Description .... 27

HB/MAD-03. Issuance of Certificate of Nautical Distance ................................ 30

HB/NCD-01. Provision of Digital & Print on Demand (POD) Nautical Charts ... 33

HB/POD-01. Issuance of Certification of Tide Gauge Benchmarks .................. 37

HB/POD-02. Issuance of Certification of Oceanographic Information and

Provision of Physical Oceanographic Data ........................................... 40

HB/SSD-01. Provision of Bathymetric Data ...................................................... 46

HB/SSD-02. Provision of Geomagnetic Data .................................................... 50


HB/OD-01. Review and Approval of Documents .............................................. 56

Mapping and Geodesy Branch .............................................................................. 57


MGB/CD-01. Provision of Topographic and Administrative Maps (Digital and

Hard Copies) ......................................................................................... 58

MGB/CD-02. Issuance of Certification and Map Evaluation ............................. 65

MGB/GD-01. Issuance of Certification of Geodetic Control Points (GCPs) ...... 69

MGB/PD-01. Provision of Large-Scale Topographic Base Maps, IfSAR and

LiDAR Data, Orthoimage, Orthophoto and Aerial Photographs ............ 72

Page 4 of 231


MGB/OD-01. Processing of Documents for the Provision of Mapping and

Geodesy Branch Data ........................................................................... 88

MGB/RPD-01. Provision of Printed Maps and Charts ....................................... 90

Resource Data Analysis Branch ........................................................................... 93


RDAB/GID-01. Provision of Thematic Data (Multiple) ....................................... 94

RDAB/LCD-01. Provision of Print Copies of Land Classification (LC) Maps

and/or Corresponding Forestry Administrative Orders/DENR

Administrative Orders (FAO/DAO) ........................................................ 97

RDAB/LCD-02. Request for Print Copies of Land Classification (LC) Maps

and/or Corresponding Forestry Administrative Orders/DENR

Administrative Orders (FAO/DAO) (With Letter Request) ................... 100

RDAB/LCD-03. Request for Certification of No Record of Land Classification

(LC) Map and/or Forestry Administrative Order (FAO) ........................ 102

RDAB/LCD-04. Request for Other LC-Related Data/Information.................... 104

RDAB/LCD-05. Request for Comments and Recommendations on Proposed

House/Senate Bills on Environment and Natural Resources .............. 107

RDAB/LCD-06. Request for Rectification of Land Classification Maps

Containing Geographical Errors .......................................................... 110

RDAB/LRDAD-01. Provision of Land Cover Data (walk-in clients) ................. 112

RDAB/LRDAD-02. Provision of Land Cover Data (thru mail/email) ................ 115

RDAB/PCRD-01. Provision of Coastal Resource Map (CRM), Vulnerability

Inundation (VM/IM) and Slope Map ..................................................... 120

RDAB/PCRD-02. Provision of Slope Map with Certification (walk-in client/s) . 123

Internal Services ............................................................................................... 127

RDAB/OD-01. Processing of Documents for the Provision of RDAB Data ..... 128

Geospatial Information System Management Branch ...................................... 131

External Services .............................................................................................. 131

GISMB/GISD-01. Provision of Printed Maps, Charts, and Publications .......... 132

GISMB/GISD-02. Provision of GTC Trainings (On-site) ................................. 135

GISMB/GISD-03. Provision of GTC Trainings (Offsite) ................................... 137

GISMB/GISD-05. Provision of Information, Education, and Communication

(IEC) Activities (External) .................................................................... 141

GISMB/GISD-07. Provision of Requests for Free Issuance of Printed Maps,

Charts, and Publications ..................................................................... 144

Page 5 of 231


GISMB/OD-01. Review and Approval of Documents ...................................... 147

GISMB/GDMD-01. Development of Database System ................................... 148

GISMB/GICTD-01. Provision of ICT Support Services ................................... 151

GISMB/GISD-04. Provision of Media Production and Packaging Services .... 152

GISMB/GISD-06. Provision of Information, Education, and Communication

(IEC) Activities (Internal) ..................................................................... 158

GISMB/GSDD-01. Development of Information System ................................. 160

GISMB/GSDD-02. Provision of Web Publishing Services .............................. 164

Support Services Branch .................................................................................... 166

External Services .............................................................................................. 166

SSB/AD-01b. Issuance of Certifications and Service Records

(External Clients) ................................................................................. 167

SSB/AD-02. Issuance of Certified Copies of Documents ................................ 171

SSB/AD-05. Issuance of Special Order/Embarkation Order for NAMRIA

On-the-Job Training (OJT) .................................................................. 174

SSB/AD-06. Purchase of Bidding Documents ................................................ 177

SSB/AD-09. Issuance of Canvass Proposal Slip ............................................ 181

SSB/AD-10. Issuance of Official Receipt (OR) ............................................... 183

SSB/AD-12. Provision of Library Services (External) ....................................... 185

SSB/FMD-04. Processing of Order of Payment .............................................. 187

SSB/PPD-01. Provision of Printed/Digital Copy of Project-Related

Documents .......................................................................................... 188


SSB/OD-01. Processing of Documents .......................................................... 191


(Internal Clients) .................................................................................. 194

SSB/AD-03. Issuance of Certification of Leave Credits .................................. 197

SSB/AD-04. Issuance of Request for Travel Authority (TA) and Justification

Memorandum/Endorsement for Scholarship and Foreign Training ..... 200

SSB/AD-07. Issuance of Copy of Property Acknowledgment Receipt (PAR)

or Inventory Custodian Slip (ICS) ........................................................ 205

SSB/AD-08. Turn-in of Property, Plant, and Equipment ................................. 207

SSB/AD-11. Provision of Library Services (Internal) ....................................... 210

SSB/ESD-01. Minor Repair of Vehicle Services ............................................. 213

Page 6 of 231

SSB/ESD-02. Provision of Vehicle Services ................................................... 215

SSB/ESD-03. Repair of Instrumentation and Communication Equipment ...... 217

SSB/ESD-04. Repair of Facilities and Equipment ........................................... 220

SSB/FMD-01. Issuance of Certification of PhilHealth Contributions and

Income Tax Returns ............................................................................ 223

SSB/FMD-02. Fund Allotment for Disbursement Vouchers (DVs) .................. 224

SSB/FMD-03. Processing of Pre-Audit of Travel Documents ......................... 225

FEEDBACK AND COMPLAINTS MECHANISM ................................................... 227

LIST OF OFFICES ................................................................................................. 229

Page 7 of 231

Office of the Administrator

External Services

Page 8 of 231

OA-01. Processing of Documents for the Provision of NAMRIA

Data/Information Provision of NAMRIA Data/ Information is one of the agency frontline services which enable the public to request desired/needed NAMRIA data/information for various purposes.

Office or Division:


Classification: Simple

Type of Transaction:

G2C - Government to Citizen

G2G - Government to Government G2B - Government to Business

Who may avail:

All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (1 copy) Client

Routing Slip (1 copy)

Records Management Section http://www.namria.gov.ph/forms.php

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter of request / memorandum through walk-in or email

1.1 Receive letter of request / memorandum

1.2. Forward letter of request / memorandum to Records Management Section for monitoring purposes

None 20 minutes Administrative Officer IV (HRMO

II) Administrator’s

Office

Seaman First Class

Administrator’s Office

Sr. Administrative

Assisstant III Administrator’s

Office

1.3 Record letter of request/memorandum and

None 10 minutes Staff Records

Management Section

http://www.namria.gov.ph/forms.php

Page 9 of 231

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

endorse the letter to NAMRIA Administrator

1.4 Receive, record and forward the document/s to the Office of the Chief of Staff



Office

Seaman First Class


Sr. Administrative


Office

1.5. Review and endorse the document/s to the Administrator

None 1 hour and 30 minutes

Chief of Staff

1.6. Approve/ Disapprove the request, give instructions through marginal note, and endorse the document/s to the concerned personnel, unit/s, branch/es, and/ or committee/s

None 5 hours Administrator

1.7. Release/ dispatch document/s to concerned personnel, unit/s, branch/es, and/ or committee/s



Office

Seaman First Class

Administrator’s

Page 10 of 231

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Office

Sr. Administrative Assisstant III


TOTAL None 1 day

Page 11 of 231


Internal Services

Page 12 of 231

OA-02. Review of Legal Documents The review of documents particularly in reviewing the content of documents with legal implication to be endorsed for Administrator’s approval or disapproval.

Office or Division:

Legal Office, Office of the Administrator

Classification: Simple, Complex


G2G - Government to Government

Who may avail: NAMRIA Officials and Employees


Routing Slip (1 original copy with marginal note from the Administrator)

Concerned branch / Records Management Section http://www.namria.gov.ph/forms.php

External Client Request (ECR) (1 copy if necessary)


Contract, (3 copies if necessary) Concerned branch, division, unit, committee or client

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit of ECR, contract/s, and communications with legal implication

1. Receive document, record and forward to Legal Office

None 5 minutes per document

Administrative Officer IV (HRMO


Office

Seaman First Class


Sr. Administrative


Office



Page 13 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2. Review the contents and endorse to the Chief of Staff

None Simple- 2 working days

Complex-6 working days

Legal Officer

3. Endorse document to the Administrator


Chief of Staff

4. Approve/ sign the document


Administrator

5. Retain a hard copy of the signed document, return to branches/ Concerned personnel or committee


Administrative Officer IV (HRMO


Office

Seaman First Class


Sr. Administrative


Office

TOTAL None Simple- 2 days and 40

minutes

Complex- 6 days and 40

minutes

Page 14 of 231

OA-03. Processing of Documents for Technical Branches The Deputy Administrator’s Offices under the Office of the Administrator process documents for their respective supervised technical branches, it includes but not limited to endorsement of special orders, and endorsement/ approval/ disapproval of travel orders and applications for leave of absence.

Office or Division:

Office of the Deputy Administrator, Office of the Administrator




Who may avail: NAMRIA Technical Branches


Routing Slip (1 original copy with marginal note from the Administrator)

Concerned Branch / Records Management Section http://www.namria.gov.ph/forms.php

Medical Certificate, (1 copy for Leave of Absence more than 5 days)

Attending Physician

Forms (1 copy per form): Special Order (SO) Travel Order (TO) Leave of Absence

Human Resource Management Section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit document/s for personnel action

1. Receive and log document/s coming from the concerned branch or personnel

None 15 minute Receiving Personnel Office of the Deputy

Administrator

2. Review and sign document/s

None 4 hours Deputy Administrator

3. Release signed document/s to:

None 15 minutes per

document

Receiving Personnel Office of the Deputy

Administrator

Page 15 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Records Management Section for control of SO and TO; Human Resource Management Section for 201 filing; and the concerned branch

TOTAL None 4 hours and 30 minutes

Page 16 of 231

OA-04. Processing of Internal Documents for Chief of Staff or

Administrator’s Approval/ Signature Processes internal documents or correspondences within NAMRIA from Support Services Branch and technical branches for the Chief of Staff and or for the Administrator signature, approval or disapproval.

Office or Division:

Office of the Chief of Staff, Office of the Administrator




Who may avail: NAMRIA Officials and Employees


Routing Slip (1 copy) http://www.namria.gov.ph/forms.php

Medical Certificate, (1 copy for Leave of Absence more than 5 days)

Attending Physician

Prescribed Forms: Disbursement Voucher (1 copy) Work Order (3 copies) Purchase Request (3 copies) Purchase Order (1 copy) External Client Request (1 copy) Memorandum of Understanding (1 copy)

http://www.namria.gov.ph/forms.php/ Human Resource Management Section/ Property and Supply Management Section

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Endorse Letter/ Memorandum/ Special Order/ Certification, and other internal documents for Administrator’s approval or signature

1. Receive and record the document/s, review for completeness of required attachments, and forward the document/s to the Chief of Staff

None 30 minutes Receiving Personnel

Office of the Chief of Staff



Page 17 of 231


PROCESSING TIME

PERSON RESPONSIBLE

2. Review and endorse the document/s to the Administrator

None 1 hour Chief of Staff

3. Approve/ Disapprove the request, give instructions through marginal note, and endorse the document/s to the concerned NAMRIA personnel, unit/s, branch/es, and/ or committee/s

None 5 hours Administrator

4. Dry seal certification/s if necessary or assigned QR code duly signed by the Administrator, if necessary

None 1 hour Receiving Personnel


5. Release/ dispatch document/s to concerned personnel, unit/s, branch/es, and/ or committee/s



TOTAL None 1 day

Page 18 of 231

OA-05. Review and Approval of Documents This service processes the reply or action-taken of the technical branches and support services branch for the provision of NAMRIA data/information for approval/ disapproval of the Administrator.

Office or Division:





Who may avail:

NAMRIA Officials and Employees


Routing Slip (1original copy with marginal note from the Administrator)

Concerned branch / Records Management Section / http://www.namria.gov.ph/forms.php

Request letter, if there’s any (1 copy) Client

Forms: (1 copy per form if necessary) External Client Request (ECR) Memorandum of Understanding Request for Free Issue

Concerned personnel/unit/branch/committee



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Endorse reply correspondence to the office of the Administrator

1. Receive, record and forward the document/s to the Chief of Staff



2. Review and endorse the document/s to the Administrator

None 1 hour and 30 minutes

Chief of Staff

3. Approve/ Disapprove the request, give

None 4 hours and 30 minutes

Administrator



Page 19 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

further instructions through marginal note, and endorse the document/s to the concerned personnel, unit/s, branch/es, and/ or committee/s

4. Assigned QR code duly signed by the Administrator, if necessary or as instructed

None 1 hour Receiving Personnel


5. Release/ dispatch document/s to concerned personnel, unit/s, branch/es, and/ or committee/s


Administrator’s Office (AO)

TOTAL None 1 day

Page 20 of 231

Hydrography Branch

External Services

Page 21 of 231

HB/OD-02. Processing of Documents for the Provision of HB Data All products and services of Hydrography Branch requested under the Academia and other government agencies undergo the approval of the Administrator for the free issuance.

Office or Division:

Office of the Director (OD), Hydrography Branch (HB) Client Service Unit (CSU)

Classification: Highly Technical




Who may avail:

External Clients


Letter of Request (1 copy) From Client

External Client Request (ECR) (1 copy)

CSU


PROCESSING TIME

PERSON RESPONSIBLE

1. Forward requests/ document/s to the Administrator’s Office

1.1 Receive request and endorse to Director, HB

None 1 day Administrator, NAMRIA

1.2 Receive request endorsed by Administrator and route to CSU for appropriate action

None 30 minutes Director Hydrography

Branch

1.3 Fill out client details in ECR form and endorse to the concerned

None 20 minutes Focal Person

Branch Client Service Unit

Page 22 of 231


PROCESSING TIME

PERSON RESPONSIBLE

division for appropriate action

1.4 Process requested data and transmit to CSU

None Highly Technical: Up to 15 days/ depending on the processing time of data

Chief Survey Support Division (SSD)

Chief Maritime Affairs Division (MAD)

Chief Nautical Charting Division (NCD)

Chief Physical

Oceanography Division (POD)

1.5 Consolidate requested data, and prepare reply letter/memo

None 4 hours Focal Person

Client Service Unit

1.6 Review and endorse reply letter/ memo and documents to the Administrator

None 1 hour

Assistant Director HB

Director HB

1.7 Review and approve reply letter/ memo and documents and transmit to Director, HB

None 1 day Administrator NAMRIA

Page 23 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.8 Receive and forward the QR-coded letter to CSU for releasing

None 10 minutes Director HB

2. Receive data, sign MOU and fill out Feedback and

Satisfaction Details in the ECR form, and accept the product

2.1 Release reply letter/ memo and requested data to client

None 10 minutes Focal Person

Client Service Unit

2.2 Receive the ECR Form

2.3 Compile and file documentary requirements

None 2 minutes Chief Survey Support Division (SSD)

Chief Maritime Affairs Division (MAD)

Chief Nautical Charting Division (NCD)

Chief Physical

Oceanography Division (POD)

TOTAL None Highly Technical: 20 days (includes travel time from San Nicolas, Manila to Fort Bonifacio, Taguig and vice versa)

Page 24 of 231

HB/MAD-01. Issuance of Certification for Exploration Permit The Certificate for Exploration Permit is required by the DENR-Mines and Geosciences Bureau (MGB) for the application for Exploration Permit by mining companies. The certificate indicates that the mining company registered with NAMRIA and that they will provide NAMRIA information that will be used for the issuance of notices to mariners.

Office or Division:

Maritime Affairs Division (MAD)/ Nautical Publications Section (NPS)



G2C - Government to Citizen G2G – Government to Government G2B - Government to Business

Who may avail: External Clients


Request Letter and copy of Environmental Work Program for Offshore Exploration received by MGB (1 copy each)

From Client


MAD Office

Order of Payment (OP) (3 copies) Map Sales Office (MSO)

Official Receipt (OR) (1 copy) MSO

CLIENT STEPS AGENCY ACTIONS FEES TO BE

PAID PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request letter and Environment Work Program for Offshore Exploration

Fill-out the ECR form

1.1 Review request letter, ECR form, and documents

1.2 Prepare Certificate for Exploration Permit

1.3 Fill-up total bill on ECR form

None 4 hours Receiving Personnel Nautical

Publications Section,

Maritime Affairs Division

Chief NPS, MAD

Page 25 of 231



PERSON RESPONSIBLE

1.4 Review and endorse the Certificate to the Assistant Director

None 1 hour Chief MAD

1.5 Review and endorse Certificate to Director

None 30 minutes

Assistant Director

HB

1.6 Sign the Certificate. Transmit the certificate and documents to MAD

None 30 minutes

Director HB

1.7 Provide ECR to client

None 3 minutes Chief NPS, MAD

2. Submit ECR and pay fee at MSO

2.1 Prepare Order of Payment (OP)

2.2 Process Payment and provide Official Receipt (OR) to client

PHP 2,500.00/ Certification

30 minutes

Officer-In-Charge

Map Sales Office, HB

3. Submit OR to MAD. Fill out Feedback and Satisfaction Details in the ECR form, and accept the product

3.1 Retain a photocopy of the Certificate and OR

3.2 Release the Certificate and OR to Client

3.3 Record Certificate release in the logbook

None 30 minutes

Receiving Personnel NPS, MAD

4. Receive Certificate of Exploration Permit and OR

4.1 Compile documentary requirements and submit

None 2 minutes Receiving Personnel NPS, MAD

Page 26 of 231



PERSON RESPONSIBLE

copy to Branch Client Service Unit

TOTAL PHP2,500.00 per

Certification

7 hours and 5

minutes

Page 27 of 231

HB/MAD-02. Issuance of Municipal Water Boundary Technical

Description The Technical Description of the Municipal Water Boundary details the proposed delineation of the waters of adjacent coastal municipalities. This service is provided to Local Government Units (LGUs) to resolve the delimitation of their municipal water boundaries.

Office or Division: Maritime Affairs Division (MAD)/ Maritime Support Services Section (MSSS)

Classification: Complex

Type of Transaction: G2G - Government to Government

Who may avail: Local Government Units (LGUs)


Request Letter for Technical Description (TD) of Area (1 copy)

From Client

External Client Request (ECR) (1 copy) MAD Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Mail or e-mail request letter to the Office of the Administrator

1.1 Receive request and endorse to Director, Hydrography Branch (HB)


1.2 Receive request endorsed by Administrator and route to MAD for appropriate action


Branch

1.3 Receive and review request letter and documents approved for action by the Administrator

None 4 hours Chief Maritime Support Services Section,

Maritime Affairs Division

Page 28 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.4 Fill-up request details on ECR form

1.5 Prepare copy of TD, transmittal letter, and memorandum to the Administrator

None 1 day Receiving Personnel

MSSS, MAD

1.6 Review the TD, transmittal letter, and memorandum to the Administrator

None 1 day Chief MSSS, MAD

1.7 Review and endorse the TD, transmittal letter, and memo to the Assistant Director

None 1 hour Chief MAD

1.8 Review and endorse the TD, transmittal letter, and memo to the OIC/Director

None 30 minutes Assistant Director

HB

1.9 Review and endorse the TD, transmittal letter, and memo to the Deputy Administrator


Branch

1.10 Review and approve reply letter/ memo and documents and transmit to Director, HB

None 1 day Administrator NAMRIA

Deputy

Administrator For

Hydrography Branch

Page 29 of 231


PROCESSING TIME

PERSON RESPONSIBLE

NAMRIA

1.11 Receive and forward the QR-coded letter to MAD for releasing


1.12 Retain a photocopy of approved TD and transmittal letter

1.13 Release TD and transmittal letter to client

None 1 hour Chief MSSS, MAD

2. Receive TD and transmittal letter. Fill out Feedback and Satisfaction Details in the ECR form

2.1 Receive the ECR Form

None 1 hour Chief MSSS, MAD

TOTAL None 5 days and 32 minutes + 2 days travel time of documents between NAMRIA - Hydrography Branch (Manila) and NAMRIA Main Office (Taguig)

Page 30 of 231

HB/MAD-03. Issuance of Certificate of Nautical Distance

The Certificate of Nautical Distance is required by the Maritime Industry Authority (MARINA) for the issuance of Certificate of Public Convenience to domestic shipping companies. The certificate indicates the distances between ports, which is used by MARINA in the computation of fare for ferry services.

Office or Division:

Maritime Affairs Division (MAD)/ Nautical Publications Section (NPS)




G2B - Government to Business

Who may avail:

External Clients


Request Letter (1 copy) From Client

External Client Request (ECR) form (1 copy)

MAD Office




PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request letter or filled-up ECR form through mail, e-mail, or walk-in

1.1 Review Request Letter and/or ECR

1.2 Plot and measure distance on relevant charts

1.3 Fill-up request details and total bill on ECR form

1.4 Prepare Certificate of Nautical Distance

None 3 hours Receiving Personnel Nautical

Publications Section, Maritime

Affairs Division

Page 31 of 231


PROCESSING TIME

PERSON RESPONSIBLE

2. Review Certificate

2.1. Return request letter and/or ECR form to client

None 1 hour Chief NPS, MAD

2. Pay fee MSO 2.1 Prepare OP

2.2 Process Payment and provide OR to client

PhP180.00 for the first 25 NM plus PhP25 per additional

NM

30 min Officer-In-Charge Map Sales Office,

Hydrography Branch

3. Submit OR to MAD Office

3.1 Endorse Certificate with OR to the Chief, MAD

None 1 hour Chief NPS, MAD

3.2 Review and endorse Certificate to the Assistant Director

None 1 hour Chief Maritime Affairs

Division

3.3 Review and endorse Certificate to Director

None 30 minutes Assistant Director Hydrography

Branch

3.4 Sign the Certificate


Branch

3.5 Retain a photocopy of the Certificate and OR

3.6 Release the Certificate and OR to Client


4. Receive Certificate of Nautical Distance and

3.8 Compile documentary requirements and submit


Page 32 of 231


PROCESSING TIME

PERSON RESPONSIBLE

OR. Fill out Feedback and Satisfaction Details in the ECR form

copy to Branch Client Service Unit

TOTAL PhP180.00 for the first 25 NM plus PHP 25 per additional

NM

1 day

Page 33 of 231

HB/NCD-01. Provision of Digital & Print on Demand (POD) Nautical

Charts Nautical Charting Division is in charge of the compilation and publication of Nautical Charts (NC). NCs (Paper and ENC) specifically designed to meet the requirements of marine navigation, showing depths of water, nature of bottom, elevations, configuration and characteristics of the coast, dangers and aids to navigation necessary for safe navigation. Digital data can be acquired in raster, vector and ENC; POD charts that are newly published or charts that need frequent updating.

Office or Division:

Nautical Charting Division, Hydrography Branch





Who may avail:

All



Map Sales Office (MSO)

Order of Payment (3 copies) MSO


Internal request via Client Request Management System (CRMS) or Internal Client Request form when offline (1 copy)

www.namria.gov.ph/isportal.aspx (online) or www.namria.gov.ph/forms.php (to download form for offline use) or Records Section (printed form)


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1.1 Request desired product and fill out ECR form (Client details)

1.1 Accept request

1.2 Check/verify availability of Product

None

15 minutes per product

Chief Paper Chart Compilation

and ENC Section or authorized personnel

Page 34 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1.2 Discuss the details of the product

1.3 Request via CRMS (Internal)

For internal request: The request must be authorized by the Division Chief or authorized personnel

1.3 Show available data sample to client

1.4 Discuss and approve the request by the authorized personnel

None

None

1 Hour per product

1 Hour

Division Chief of the

requesting personnel

2. Submit ECR form to MSO

2. Check completeness of information

None 10 minutes MSO staff

2.1 Prepare and plot paper chart Print-On-Demand (POD)

2.2 Prepare and write file on CD.

2.3 Check completeness of the product

None POD: 1 Hour per

chart

Raster chart: 1 Hour per

chart

Vector chart: 2 Hours per

chart

ENC: 1 Hour per

cell

Chief Paper Chart Compilation

and ENC Section or authorized personnel

3. Pay the required fees at the Map Sales Office (MSO) and fill out Feedback

3.1 Prepare Order of Payment

3.2 Issue Official Receipt (OR)

3.3 Process payment and issue OR

POD: PhP 1,500.00

Raster chart: PhP700.00

Vector chart:

20 minutes MSO Personnel

Page 35 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

and Satisfaction details in the ECR form; provide feedback via CRMS

3.4 Release requested data to client

PhP300.00/ mb

ENC: PhP800.00

(large-scale)

PHP 600.00 (small-scale)

PHP 200.00 (per update)

TOTAL POD: PhP1,500.00

Raster chart: PhP700.00

Vector chart:

PhP300.00/ mb

ENC: PhP 800.00

(large-scale)

PhP 600.00 (small-scale)

PhP 200.00 (per update)

For external client:

POD

2 Hours & 45 Minutes per

chart

Raster

2 Hours & 45 Minutes chart

Vector


chart

ENC


cell

For internal clients:

POD

2 Hours per chart

Raster

Page 36 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

2 Hours per chart

Vector

3 Hours per chart

ENC

2 Hours per cell

Page 37 of 231

HB/POD-01. Issuance of Certification of Tide Gauge Benchmarks

This service provides the information in availing certification of tide gauge benchmarks in the tide stations that contains geographic position, sketch of monument, description, elevation referred to datum that can be used as reference in surveying, mapping, reference in the infrastructures.

Office or Division: Physical Oceanography Division (POD), Hydrography Branch (HB)


Type of Transaction: G2C - Government to Client G2G - Government to Government G2B - Government to Business

Who may avail: All



Physical Oceanography Division/Hydrography Branch Email: [email protected] Phone 8242-2093/ 8241-3494 local 105

Valid Identification Card


Official Receipt (1 copy) MSO


PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired product/service

1.1 Receive Request

1.2. Check Availability of data

1.2 Prepare ECR

None 5 minutes POD staff

2.Fill out ECR 2.1. Received Filled-out ECR

2.2. Encode information at Client Request Management System

None 3 minutes POD staff

mailto:[email protected]

Page 38 of 231


PROCESSING TIME

PERSON RESPONSIBLE

2.3.Review request letter and documents

2.4. Prepare Certificate, External Client Request

and requested data

None

5 days

POD staff/ Oceanographer

2.5. Review Certificate, ECR and Tidal Benchmarks

None 20 minutes Chief, Oceanographic

Data Management

Section

2.6. Endorse Certificate and External Client Request to the Director

None 25 minutes Chief, POD

2.7. Sign the Certificate

None 30 minutes Director, Hydrography

Branch Director

2.8. Inform Client through phone or email the availability of requested data

None 2 minutes POD Staff

2. 9. Return Client Request Form to Client

None 1 minute POD Staff

3. Pay relevant fee at the MSO

3.1. Prepare OP

3.2. Process Payment and provide OR to the client

PhP360.00 per

benchmark per station

10 minutes Cashier, Map Sales

Office

4.Submit Official Receipt 4.1 Retain a copy of the certificate and O.R.

None 5 minutes POD Staff

Page 39 of 231


PROCESSING TIME

PERSON RESPONSIBLE

4.2 Release the Certificate and O.R. to the Client

5. Fill out Feedback and Satisfaction Details in the ECR form, and accept the product

5.1 Check completeness of the form.

5.2 Encode the request details

5.3. Encode the request details in the NAMRIA Products and Services Information System (NPASIS)

5.4 Encode Client Order slip into Client Request Management System

None 10 minutes

POD Staff

TOTAL PHP360.00 per

benchmark per station

5 days, 1 hour and 57

minutes

Page 40 of 231

HB/POD-02. Issuance of Certification of Oceanographic

Information and Provision of Physical Oceanographic Data This service provides the information in availing certification of oceanographic information that contains processed hourly heights, monthly and annual means of actual sea level and other tidal datum planes, tide reducers, tidal extremes, highest and lowest tide observed in the tide stations. Tidal current data that provides information on speed and direction. Waves data and Salinity and Temperature data.

Office or Division: Physical Oceanography Division (POD), Hydrography Branch



G2C - Government to Client G2G - Government to Government G2B - Government to Business

Who may avail: All



Physical Oceanography Division/Hydrography Branch Email: [email protected] Phone 8242-2093/ 8241-3494 local 105

Valid Identification Card




PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Receive desired request/services

1.1 Receive request 1.2. Check

Availability of data 1.3. Prepare Client Order Slip

None 5 minutes Physical Oceanography Division staff

2.Fill out Client Order Slip and submit to the Receiving Personnel

2.1. Receive the filled-out Client Order Slip

2.2. Encode Information at Client Request



Page 41 of 231

Management System

2.3. Review request letter and documents

2.4. Prepare Certificate, External Client Request and External Client Request Free Issue if free, and the requested data

None

15 days data processing

time or depending on

the availability of

the data

POD Staff/ Oceanographer

2.5. Review the Certificate, Requested Product, External Client Request and the External Client Request Free Issue

None 20 minutes Chief, Oceanographic

Data Management Section

2.6. Endorse the certificate and External Client Request and External Client Request Free Issue to the Director

None 25 minutes Chief, Physical Oceanography

Division

2.7. Sign the Certificate and endorse External Client Request/ External Client Request Free Issue to Administrator

None 30 minute Director Hydrography

Branch

2.8. Approve and sign External Client Request Free Issue

None 1 day (excluding

travel time of documents from HB to

Administrator

Page 42 of 231

NAMRIA vice versa

2.9. Inform the Client through phone or email the availability of the requested data.


3. Pay the relevant fee at the Map Sales Office (MSO)

3.1. Prepare Order of Payment

3.2. Process payment and provide Official Receipt (OR)

a.Processed hourly

heights data per month per station- PhP 300.00

b.Processed times and heights of

high and low waters

including lunitidal

interval of daily heights per month, per station- PhP 300.00

c.Monthly and annual

data of mean sea level and other tidal

datum planes per month per

station- PhP 300.00

d.Tide Reducers per month per station- PhP 300.00

2 minutes Cashier Map Sales Office

(MSO)

Page 43 of 231

e.Highest and lowest

tide observed

per station- PhP 150.00

F. Tidal extremes

per station per year-

PhP 360.00

G. Tidal data

analysis and processing per month per station

PhP 1000.00

H. Processed

mean hourly tidal current velocity per station- PhP

300.00

4. Submit Official Receipt

4.1. Retain a copy of the Certificate and Official Receipt (O.R)

4.2. Release the Certificate, Data, and Official Receipt to the Client


5. Fill out the client feedback portion of the visitor’s slip

5.1 Check the completeness of the form

5.2. Release the oceanographic data

None 2 minutes Physical Oceanography Division D staff/ Oceanographer

Page 44 of 231

Received Certificate, Oceanographic Data and O.R

5.3. Encode the request details in the NAMRIA Products and Services Information System (NPASIS)

5.4. Encode Client Order Slip into Client Request Management System

TOTAL a.Processed hourly

heights data per month per station- PhP 300.00

b.Processed times and heights of

high and low waters

including lunitidal

interval of daily heights per month, per station- PhP 300.00

c.Monthly and annual

data of mean sea level and other tidal

datum planes per month per

station- PhP 300.00

18 days and 43 minutes/ depending

on the availability

of data.

Page 45 of 231

d.Tide Reducers per month per station- PhP 300.00

e.Highest and lowest

tide observed

per station- PhP 150.00

F. Tidal extremes

per station per year-

PhP 360.00

G. Tidal data

analysis and processing per month per station

PhP 1000.00

H. Processed

mean hourly tidal current velocity per

station- PhP 300.00

Page 46 of 231

HB/SSD-01. Provision of Bathymetric Data

This service provides the information in providing Bathymetric data that indicates depth soundings at a specific area. Bathymetric data is commonly given in .xyz format with the spacing dependent on the preference of the client. Smooth sheets may also be availed in digital or printed form (A1 or A0 size).

Office or Division:

Survey Support Division, Hydrography Branch






Who may avail: All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Request Letter addressed to the administrator (for Free Issue) (1 copy)

Client


Client Service Unit (CSU)/ Map Sales Office (MSO)

Order of Payment (OP) (3 copies) MSO



FEES TO BE PAID

PROCESSING TIME PERSON

RESPONSIBLE

1. Request desired data. Accomplish the External Client Request form

**For free issue, a request letter should be written addressed to the administrator

1. Receive request. Review accomplished External Client Request form

**The branch client service unit (CSU) will receive and endorse the approved

None 15 minutes

Hydrographic Data

Management Section

(HGDMS) Personnel

Survey Support Division

Focal Person Client Service

Unit

Page 47 of 231


FEES TO BE PAID


RESPONSIBLE

request to HGDMS.

2. Discuss the details of the desired product.

2. Check availability of request

2.1. Show available data samples to client.

None 1 hour HGDMS Personnel


2.2. Prepare the requested data and accomplish the Bathymetric Data Release form

None 15 days

Depending on the scope of the

request.

HGDMS Personnel


2.3. Check the completeness of the bathymetric data and the release form and endorse to the SSD Chief

None 2 hours

Chief, HGDMS Survey Support

Division

2.4. Review and approve the bathymetric data release form.

For free issue: Forward the bathymetric data and the release form to the branch CSU (process will be continued by

None 1 hour

Chief Survey Support

Division

Page 48 of 231


FEES TO BE PAID


RESPONSIBLE

CSU from this point)

2.5. Inform the client of the availability of the product

None 5 minutes HGDMS Personnel

SSD

3. Secure Order of Payment and pay the product at the Map Sales Office


3.2. Issue Official Receipt

3.3. Process payment and issue Official Receipt

Hydrographic Smooth Sheets:

Analog: A1 size =

5,000 PhP

A0 size = 9,000 PhP

Digital data (in xyz):

10,000 PhP per

hydrographic smooth sheet

10 minutes Map Sales Office

Personnel


4.1. Retain a copy of the Official Receipt (O.R)

4.2. Release the product and Official

None 5 minutes HGDMS Personnel

SSD

Page 49 of 231


FEES TO BE PAID


RESPONSIBLE

Receipt to the Client

5. Fill out the client feedback portion of the External Client Request form.

Receive product and Official Receipt

5.1. Check completeness of feedback form

5.2. Release product

None 10 mins HGDMS Personnel

SSD

TOTAL Hydrographic Smooth Sheets:

Analog: A1 size = PhP5,000 A0 size = PhP9,000

Digital data (in xyz):

PhP10,000 per

hydrographic smooth sheet

For free issue: 15 days, 3hours, 15

minutes (estimated time is exclusive of processes in the

Client Service Unit)

With fees: 15 days, 4hours,

45 minutes

*Rates are from NAMRIA Memorandum Circular No. 01 series of 2011

Page 50 of 231

HB/SSD-02. Provision of Geomagnetic Data This service provides the information in providing Geomagnetic data namely, Declination and Annual Change, Raw magnetic observation data, and Processed magnetic observation data. Depending on the quantity of request the following, the amount of time collating the requested data is described below.

Office or Division:

Survey Support Division, Hydrography Branch






Who may avail:

All


WHERE TO SECURE

Request Letter addressed to the Administrator (for free issue) (1 copy)

From the Client


Client Service Unit (CSU)/ Map Sales Office (MSO)

Order of Payment (3 copies) MSO



PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired data. Accomplish the ECR form

**For free issue, a request letter should be written

1. Receive request. Review accomplished ECR form

**The branch CSU will endorse the approved request to HGDMS.

None 15 minutes

Hydrographic Data Management

Section (HGDMS) Personnel

SSD

Focal Person

CSU

Page 51 of 231


PROCESSING TIME

PERSON RESPONSIBLE

addressed to the administrator

1.1. Forward

request to Geomagnetic Survey Section to check availability of request

None 15 minutes HGDMS personnel SSD

2. Discuss the details of the desired product.

2.1. Show available data samples to client.

None 1 hour HGDMS & GSS Personnel

SSD

2.2. Prepare the requested data and accomplish the Geomagnetic Data Release Form.

Declination and Annual Variation (for less than or equal to 10 Geographic Coordinates, more than 10 will require more time) Raw magnetic observation data

Processed magnetic observation data

None

1 hour

2 days (max)

2 days

(max)

GSS Personnel SSD

2.3. Check the completeness of geomagnetic data and the release form and

None 1 hour

Chief, GSS SSD

Page 52 of 231


PROCESSING TIME

PERSON RESPONSIBLE

forward to HGDMS.

2.4. Review and endorse the geomagnetic data to the SSD Chief

None 30 minutes

Chief, HGDMS SSD

2.5. Review and approve the release of the Geomagnetic data

For free issue: Forward the geomagnetic data and the release form to the branch CSU (process will be continued by CSU from this point)

None 30 minutes Chief SSD

2.6. Inform the client of the availability of the product

None 5 minutes HGDMS Personnel SSD

3. Secure Order of Payment and pay the product at the Map Sales Office


3.2. Issue Official Receipt

3.3. Process payment and issue Official Receipt

Raw magnetic

observation data, per station =

PhP430.00

Processed magnetic

observation data, per

10 minutes MSO Personnel

Page 53 of 231


PROCESSING TIME

PERSON RESPONSIBLE

station = PhP530.00


4.1.Retain a copy of the Official Receipt (O.R)

4.2.Release the product and Official Receipt to the Client


5.1. Fill out the client feedback portion ECR form

5.2. Receive product and Official Receipt

5.1. Check completeness of feedback form

5.2. Release product


TOTAL

Declination and Annual Change, per geographic Coordinate

Raw magnetic observation data, per station

Processed magnetic observation

Free issue: 4 hours,

30minutes (estimated

time is exclusive of processes in

the Client Service Unit)

2days,

3hours, 30 minutes

(estimated time is

exclusive of processes in

the Client Service Unit)

2days, 3hrs,

30 mins

Page 54 of 231


PROCESSING TIME

PERSON RESPONSIBLE

data, per station

Declination and Annual Change, per geographic Coordinate = PhP 360.00

Raw magnetic observation data, per station = PhP430.00

Processed magnetic observation data, per station = PhP530.00

(estimated time is

exclusive of processes in

the Client Service Unit) With fees:

5 hours

2 days, 4 hours

2 days, 4

hours


Page 55 of 231

Hydrography Branch

Internal Services

Page 56 of 231

HB/OD-01. Review and Approval of Documents

The review of documents is necessary to verify information requiring approval in internal documents. The approval of the document shall be based on the NAMRIA’s Manual of Approval.

Office or Division:

Office of the Director (OD), Hydrography Branch




Who may avail: NAMRIA units


Routing Slip (one copy) www.namria.gov.ph/forms.php (to download form for offline use) or Records Section (printed form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill-out the Routing Slip and attach to the document.

1.1. Classify, record and forward the document using the Routing Slip.

None 5 minutes Secretary Office of the

Director (OD), HB

1.2. Review and approve/ disapprove the document.


2. Receive the document.

2.1. Record and release the document to concerned unit.

None 5 minutes Secretary OD, HB

TOTAL None 1 hour 10 minutes

Page 57 of 231

Mapping and Geodesy Branch

External Services

Page 58 of 231

MGB/CD-01. Provision of Topographic and Administrative Maps (Digital and Hard Copies) The Cartography Division provides medium and small scale topographic maps (1:50,000 and 1:250,000) and administrative maps (provincial and regional) that will serve as basic inputs in various development activities of the government, the academic and scientific community, and the private sector.

Office or Division:

Cartography Division, Mapping and Geodesy Branch

Classification: Simple, Complex or Highly Technical




Who may avail: All


Letter Request (1 copy) Area of Interest (1 copy)

Head of Office/Government Agency

Area of Interest (1 copy) Valid ID

Private Citizen

Letter Request (1 copy) Academia

External Client Request (ECR) (1 copy) Client Service Unit (CSU)

Product Evaluation Form (for returning clients) (1 copy)

CSU/Receiving Personnel (RP)

Order of Payment (OP) (4 copies) CSU/RP

Official Receipt (OR) Cashier


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Request desired products and services through walk-in, letter

1.1 Receive request 1.2. Ask for valid ID

1.3 Prepare ECR

5 minutes Receiving Personnel

Cartography Division

Page 59 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

request, email, phone call, etc.

2. Fill-out ECR and submit or email to Client Service Unit (CSU)

2.1 Receive and check completeness

of filled-out ECR

2.2 Input necessary

information of clients to the record sheet.

2.3 Forward the

following to the concerned section (product custodian):

a. Filled- out ECR b. Product

Evaluation Form (for returning clients)



3. Email or give the OR, COS and one (1) copy of signed Order of Payment Slip to the Product Custodian

3.1 Input information in ECR and Product Evaluation Form (for returning clients only)

3.2 Prepare quotation & four (4) copies of (OP)

3.3 Prepare requested data/maps (digital and/or hard copies)

3.4 Store data in CD/DVD with appropriate label (map coverage, map title &

None 10 minutes

45 minutes (Digital Map)*

1 hour (Printing/Map)

*

Immediate Supervisor


Page 60 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

number, and date) and/or print the requested map.

[Topographic Base Mapping Section]

For Digital

- Topographic Maps in CAD File Format (Vector Data)

[Topographic Database Management Section]

-For Digital Topographic Maps in Shapefile Format (Vector Data) & Scanned Data (Raster Data)

[Administrative and Special Mapping Section]

-For Digital Administrative Maps in shapefile format (Vector Data) & Scanned Data in JPEG file format (Raster Data)

45 minutes

(Digital Map)*

1 hour (Printing/Map)

*

45 minutes

(Digital Map)*

2 hours

(Printing/Map)*

* Note: Processing time varies depending on the following: 1. Quantity of the requested maps/services: (Complex :1-6 days; Highly Technical: 7-20days)**

2. Quality of printing materials (Tarpaulin printing is slower)

Page 61 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

3. Event or effect that cannot be reasonably anticipated or controlled like brown out, printer failure etc. **highly technical application with extension as needed

*Prices exclude the cost of pre-paid courier services

3.5 Receive digital data/hard copy maps from concerned section.

3.6 Check completeness of the requested digital data/hard copy maps

None Receiving Personnel


4. Go to Accounting Section to get control number for the OPs and signature of the Accountant

4.1 Receive and add control number with counter signature

5 minutes Accounting Staff Finance

and Management

Division

5. Proceed to the cashier’s office for payment and receipt number added to the ECR

5.1 Receive OPs & payment and issue OR

A.Topographic Maps: 1. Vector

Data

PhP 300/ MB

2. Raster Data

• Scanned

PhP 300/map

• Rectified Scanned

PhP 600/map

B. Administrati

ve Maps: 1. Raster

Data

Philippines,

5 minutes Cashier Finance and Management

Division

Page 62 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

• Luzon, Visayas, &

Mindanao PhP1,00

0.00/map

• Regional, Provincial &

Palawan (part of

Luzon Map) maps

PhP500.00/map

2. Vector data

PhP 300/MB

C. Digital Printing

• Topographic, Administrativ

e and Special Maps

1.Standard/Plain

Paper PhP 1.00/sq

inch

2.Glossy/Photo

Paper PhP 2.00/sq

inch

3.Tarpaulin

PhP 2.00/sq inch

Page 63 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

6. Go back to Cartography Div

and show the OR, ECR and one (1) copy of signed OP to the RP

6.1 Release the requested digital/hard copy maps or send

via courier (Clients’ option)

6.2 Record the transaction in the division’s logbook.



7. Receive requested map and sign the MOA, CNA & CRF then submit or email to CSU

7.1 Compile ECR, Product Evaluation Form and submit copy to Branch Client Service Unit

None 5 Minutes Receiving Personnel


TOTAL A.Topographic Maps: 1. Vector

Data

PhP300/ MB

2. Raster Data

• Scanned

PhP 300/map

• Rectified Scanned

PhP 600/map

B. Administrati

ve Maps: 1. Raster

Data

Philippines,

Digital Map: 1 hour 30 minutes

Printed Map: 1 hour and 45

minutes

Note: Total time duration

and fees depend on

the requested area and product format

(digital or hardcopy)

Page 64 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

• Luzon, Visayas, &

Mindanao PhP1,000.00

/map

• Regional, Provincial &

Palawan (part of

Luzon Map) maps

PhP500.00/map

2. Vector data

PhP300/MB

C. Digital Printing

•Topographic,

Administrative and

Special Maps

1.Standard/Plain

Paper PhP 1.00/sq

inch

2.Glossy/Photo

Paper PhP2.00/sq

inch

3.Tarpaulin

PhP2.00/sq inch

Page 65 of 231

MGB/CD-02. Issuance of Certification and Map Evaluation

The Cartography Division provides evaluation and certification services for map products produced by other agencies both government and private based on the existing data and maps that the unit have.

Office or Division:

Cartography Division, Mapping and Geodesy Branch

Classification: Complex, Highly Technical




Who may avail: All


Government – Letter Request, Map to be evaluated/certified, Valid IDs

Head of Office

Private Citizen - Letter Request, Map to be evaluated/certified, Valid IDs


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for issuance of certification and map evaluation by

a. Walk-in b. Letter to

Admtr c. Email d. Phone

1.1 Receive request

1.2 Prepare quotation and Client Order Slip (COS)

Evaluation/ Certification

of Maps:

Application Fee:

PhP500.00

Evaluation Fee:

Map size (Area in sq. cm) x PhP

0.20

5 minutes Receiving Personnel


Page 66 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2.1 Fill-out COS and give it to

the RP

2.1 Receive the filled-out COS and check its completeness

2.2 Input necessary information of clients to the record sheet.

2.3 Prepare four (4) copies of Order of Payment Slip (OPS)

Certification Fee:

PhP200.00

*Prices exclude the cost of pre-paid courier

service

10 minutes

Receiving Personnel


3. Go to Accounting Section to get control number for the OPS and signature of the Accountant

3.1 Receive and add control number with counter signature

None 5 minutes Accounting Staff Finance and Management

Division

4. Proceed to the cashier’s office for payment and receipt number added to the COS

4.1 Receive OR, COS with OR number and one (1) copy of signed OPS

4.1 Receive OPS & payment and issue Official Receipt (OR)

None 5 minutes Cashier Finance and Management

Division

5. Go back to Cartography

5.1 Receive the copy of signed

None

Receiving Personnel

Page 67 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Div and show the OR, COS and one (1) copy of signed OPS to the RP

COS from the client

5.2 Evaluate the details and information reflected on the map

5.3 Certify the correctness of the map

5.4 Prepare map certification

5.5 Sign the map certification

Complex

(5 days)

Highly Technical (20 days)

*Processing time varies

depending on the quality,

quantity and size of maps

to be evaluated

and certified.


Chief and Immediate Supervisor


Chief


Receiving Personnel


Director


5.6 Release the evaluated map and certification.

5.7 Record the transaction in the division’s logbook



6.1 Receive the evaluated map & map certification and ign the Memorandum Of Agreement (MOA) & Client Need Assessment Form (CNA)

6.1 Compile COS, MOA & CAN and submit copy to Branch ICSU



Page 68 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

(for returning clients only)

TOTAL Application Fee + Evaluation Fee + Certification Fee 500+(sq.cm) x (Php 0.20) +200

Map Evaluation

and Certification: Complex: 5

working days and 35

minutes ** Highly

Technical: 20 working days

Note: Processing time varies depending on the number of requests at the moment and the area/size of maps to be evaluated and certified. **Highly technical application with extension as needed (ex: nationwide coverage) *Prices exclude the cost of prepaid courier services

Page 69 of 231

MGB/GD-01. Issuance of Certification of Geodetic Control Points

(GCPs)

This service caters to the surveying community that requires a certified geodetic control point that contains geographic position, elevation, gravity value, political location and narrative access of the point desired that can be used as reference in surveying and mapping.

Office or Division: Geodesy Division, Mapping and Geodesy Branch


Type of Transaction: G2C - Government to Citizen


Who may avail: All


Private Citizen – Area of Interest, ID Company

Government – Letter Request, ID Head of Office, Agency

Academe – Letter Request and Abstract of Research Topic, ID

School, Adviser

Other Branches – request and phone-in CRMS and phone call


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired product

1. Check availability of GCP thru GNIS Database

None 2 minutes per point

GNIS Staff Geodesy Division

1.1 Prepare ECR and give to client

None 1 minute GNIS Staff Geodesy Division

2. Receive and fill-out ECR and submit to GNIS

2.1 Check the forms

None 1 minute GNIS Staff Geodesy Division

Page 70 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

staff or submit ID

2.2 Encode client info, write the billing amount to the OP and give to client

None 2 minutes GNIS Staff Geodesy Division

3. Proceed to accounting office and submit OP

3.1 Sign OP and give back to client

None 3 minutes Accounting staff Finance

Management Division

4. Go to cashier’s office to pay fee

4.1 Receive the payment, OP and issue official receipt

Private Citizen-

Php 360/GCP

5 minutes

Cashier Finance

Management Division

5. Proceed to Geodesy Division

5.1 Receive official receipt and prepare GCP certification/s

None 2 minutes/GCP


5.2 Sign the GCP Certification

None 1 minute MGB Director, Assistant

Director or Geodesy Chief

5.3 Walk-in: Give certificate with official receipt and client needs assessment

5.4 Letter Request, Email or Phone-In: Send certificate and client needs assessment Thru Courier or Notify client

None

Courier Service Fee

None

1 minute

2 days

60 minutes


Page 71 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

thru email or phone call

5.5 CRMS: notify client thru phone for their pick up

6. Fill-out client needs assessment and submit to NAMRIA

6.1 Receive and compile client needs assessment

None

2 minutes GNIS Staff Geodesy Division

TOTAL Php 360/GCP +

Courier Service

Depending on the

manner of availment

Walk-in: 19 minutes/GCP

Letter Request with reply: 7

days

Letter Request (no reply

letter, pick up) : 2 days

Email or phone- in

(courier): 3 days

CRMS (pick up): 1 hour

Page 72 of 231

MGB/PD-01. Provision of Large-Scale Topographic Base Maps,

IfSAR and LiDAR Data, Orthoimage, Orthophoto and Aerial

Photographs

This service caters to the national and local government, government-controlled corporations (GOCCs), foreign entities, non-government organizations (NGOs), academic and scientific community, and private sectors seeking up-to-date large-scale topographic base maps, recent Very High Resolution Satellite Imageries (VHRSI), aerial photographs, 25cm Ground Survey Distance (GSD) orthophotographs, ortho imageries, and product derivatives of 2013 airborne Interferometric Synthetic Aperture Radar (IfSAR) and 2011 airborne Light Detection and Ranging (LiDAR) technology in the forms of 5-meter posting (<1 meter vertical accuracy) Digital Terrain Model (DTM) and Digital Surface Model (DSM) and 0.625-meter resolution Orthorectified Radar Image (ORI).

Said geospatial datasets and information shall serve as basic inputs for various fields of applications such as disaster management, climate change, governance, urban and rural planning, public works and infrastructure, transportation, and communication, to name a few.

Office or Division:

Photogrammetry Division, Mapping and Geodesy Branch (MGB)

Classification: Simple, Complex, or Highly Technical




Who may avail:

Private Individuals or Companies/Corporations, National and Local Government, Government Controlled Corporations (GOCCs), and Foreign Entities, Non-Government Organizations (NGOs), and Academe


For Private Individuals or Companies/Corporations:

1. Request Letter (Optional) Private Individual/Head of Company or Corporation

2. Digital Boundary of Specific Location or Area of Interest (AOI) in *.shp, *.dwg, or *.kml Vector File Formats

Technical Personnel or Team of Requesting Party

Page 73 of 231

3. Valid Government-Issued Identification Card (ID)

National Government Agencies (NGAs)

For National and Local Government, Government Controlled Corporations (GOCCs), and Foreign Entities, Non-Government Organizations (NGOs)

1. Request Letter Head of Agency


Technical Personnel or Team of Requesting Party

3. Valid Government-Issued Identification Card (ID)

National Government Agencies (NGAs)

For Academe:

1. Request Letter Student/s or Head of Academic Institution


Student/s or Head of Academic Institution

3. Approved Thesis Proposal Student/s

4. Endorsement Letter from Thesis Adviser or Professor

Thesis Adviser or Professor

5. Certificate of Registration or Enrollment Form

School or University Registrar

6. Valid School Identification Card (ID)

School or University Registrar


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Request desired products or services.

1.1 Receive request.

1.2 Ask for valid government-issued or school ID.

1.3 Prepare External Client Request (ECR) Form or Request for


Photogrammetry Division

Page 74 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Free Issue (RFI) Form to be given or e-mailed to the client.

2. Sign ECR and submit to Division Client Service Unit (CSU).

2.1 Receive and check the completeness of submitted ECR or RFI.

2.2 Instructs the concerned Section Product Custodian to prepare the requested data/maps in either digital or hard copy.

2.3 Give ECR or RFI to Section Product Custodian.

2.4 Prepare requested large-scale topographic base maps, aerial photographs, orthophotos, orthoimages, or Digital Terrain Model (DTM), and Digital Surface Model (DSM) – derived from IfSAR or LiDAR technology.

2.5 Store digital data/maps in external storage device with

None 2 hours Division Chief, Section Product Custodian and Division CSU


Page 75 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

appropriate label of specific data requested, coverage, and the date of release.

2.6 Receive digital and/or printed data and maps from concerned Section Product Custodian.

2.7 Check completeness of the requested digital and/or printed data and maps.

3. Go to the Accounting Section to get control number for the OP as well as secure signature of the Accountant.

3.1 Receive OP. 3.2 Write control

number on ECR to be given to the Cashier’s Office.

3.3 Sign OP.

None 10 minutes Accounting Personnel

Financial and Management

Division

4. Proceed to the Cashier’s Office for payment and receipt number to written on the COS.

4.1 Process payment.

4.2 Issue Official Receipt (OR).

Digital Topographic

Base Map

(*.dwg File Format)

(a) 1:10,000 - PhP9,000.00/

map sheet (b) 1:5,000 - PhP9,000.00/

map sheet

10 minutes Cashier Financial and Management

Division

Page 76 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

(c) 1:4,000 - PhP9,000.00/

map sheet

Printing of Digital

Topographic Map

(a) Enhanced 1:10,000

Scale - PhP 1,200.00

(b) Vector File -1:10,000

Scale - PhP800.00

Orthophoto Map (3”x3” Map sheet) (a) Printed File Photo

Paper - PhP1,800.00

(b) Digital File 3”x3” Map

Sheet - PhP6,000.00

Satellite Data

(a) Printed File

(Customized Printing) - Plain

Paper – PhP1.00/sq.

inch

- Photo Paper – PhP2.00/sq.

inch

(b) Digital File

- 15”x15” Map Sheet –

Php6,000.00

Page 77 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Aerial Photographs

- 10”x10”- PhP250.00

plus PhP50.00 (Zoomed Image)

-2 x Enlargement – PHP 1,800.00

-3 x Enlargement – PhP2,400.00


(b) Diapositive -PHP 550.00

Vector

Files (*.dwg File Format)

- PhP9,000.00/

map sheet -

PhP300.00/sq.km.

-PhP3.00/ha

Orthophoto or

Orthoimagery (*.geotiff File

Format) -

PhP6,000.00/map sheet

- PhP200.00/sq.

km. - PhP2.00/ha

Page 78 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

IfSAR (DTM, DSM,

ORI) -

PHP9,000.00/map sheet

- PhP300.00/sq.

km. - PhP3.00/ha

IfSAR-DTM (*.geotiff File

Format) -


-PhP100.00/sq.

km. -PhP1.00/ha

IfSAR-DSM (*.geotiff File

Format) -


-PhP100.00/sq.

km. -PhP1.00/ha

IfSAR-ORI (*.geotiff File

Format) -


-PhP100.00/sq.

km. -PhP1.00/ha

Page 79 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

IfSAR-Derived

Contours at 3-Meters Contour

Interval (*.shp or *.dwg

File Format) -


- PhP133.75/sq.

km. - PhP1.35/ha

IfSAR-Derived

Contours at 5-Meters Contour


File Format) -


- PhP128.60/sq.

km. - PhP1.30/ha

LiDAR Orthophoto (*.ecw, *.img, or *.jpg File Formats)

- PhP5,000.00/

map sheet -

PhP500.00/sq.km.

Page 80 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

- PHP 5.00/ha

LiDAR-DTM (*.geotiff or *.img File Formats)

- PhP2,500.00/

map sheet -

PhP250.00/sq.km.

- PhP2.50/ha

LiDAR-DSM (*.geotiff or *.img File Formats)

- PhP2,500.00/

map sheet -

PhP250.00/sq.km.

- PhP2.50/ha

5. Receive OR from Cashier. - Go back to the Photogrammetry Division with payment receipt and copy of signed OP. - Receive and inspect the product/s and ECR.

5.1 Receive copy of signed OP and ECR or RFI.

5.2 Give ECR or RFI for client’s signature.

5.3 Release requested products/s personally or send through courier.



6. Sign ECR. 6.1 Receive signed ECR or RFI.

None 15 minutes Director and Photogrammetry

Division Chief

Page 81 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

6.2 Compile all documentary requirements and submit copy to Photogrammetry Division Chief, Mapping and Geodesy Branch (MGB) Director and Administrator for their respective signatures.


TOTAL Digital Topographic

Base Map

(*.dwg File Format)

(a) 1:10,000 - PhP9,000.00/

map sheet (b) 1:5,000 - PhP9,000.00/

map sheet (c) 1:4,000 - PhP9,000.00/

map sheet

Printing of Digital

Topographic Map

(a) Enhanced 1:10,000 Scale -

PhP1,200.00

(b) Vector File -1:10,000

Scale - PhP800.00

3 hours (Simple

Transaction)

Page 82 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Orthophoto Map (3”x3” Map

sheet) (a) Printed File Photo

Paper - PhP1,800.00

(b) Digital File 3”x3” Map

Sheet - PhP6,000.00

Satellite Data

(a) Printed File

(Customized Printing) - Plain

Paper – PhP1.00/sq.

inch

- Photo Paper – PhP2.00/sq.

inch

(b) Digital File

- 15”x15” Map Sheet –

Php6,000.00

Aerial Photographs

- 10”x10”- PhP250.00

plus PhP50.00 (Zoomed Image)

-2 x Enlargement – PHP 1,800.00


Page 83 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE


(b) Diapositive -PHP550.00

Vector Files (*.dwg File Format)

- PhP9,000.00/

map sheet -

PhP300.00/sq.km.

-PhP3.00/ha

Orthophoto or Orthoimagery (*.geotiff File

Format) -


- PhP200.00/sq

.km. - PhP2.00/ha

IfSAR (DTM, DSM,

ORI) -

PHP9,000.00/map sheet

- PhP300.00/sq

.km. - PhP3.00/ha

IfSAR-DTM (*.geotiff File

Format)

Page 84 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

- PhP3,000.00/

map sheet -

PhP100.00/sq.km.

-PhP1.00/ha

IfSAR-DSM (*.geotiff File

Format) -


-PhP100.00/sq

.km. -PhP1.00/ha

IfSAR-ORI (*.geotiff File

Format) -


-PhP100.00/sq

.km. -PhP1.00/ha

IfSAR-Derived Contours at 3-

Meters Contour


File Format) -


- PhP133.75/sq

.km. - PhP1.35/ha

Page 85 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

IfSAR-Derived Contours at 5-

Meters Contour


File Format) -


- PhP128.60/sq

.km. - PhP1.30/ha

LiDAR Orthophoto

(*.ecw, *.img, or *.jpg File Formats)

- PhP5,000.00/

map sheet -

PhP500.00/sq.km.

- PhP 5.00/ha

LiDAR-DTM (*.geotiff or *.img File Formats)

- PhP2,500.00/

map sheet -

PhP250.00/sq.km.

- PhP2.50/ha

LiDAR-DSM (*.geotiff or

Page 86 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

*.img File Formats)

- PhP2,500.00/

map sheet -

PhP250.00/sq.km.

- PhP2.50/ha

NOTE:

Transactions were categorized into (1) Simple, (2) Complex, or (3) Highly Technical.

(1) SIMPLE TRANSACTIONS refer to requests for readily available geospatial datasets and maps which have already been databased and archived covering areas up to the municipal and provincial level.

(2) COMPLEX TRANSACTIONS refer to requests for customized maps covering areas up to the provincial and regional level.

Complex Transactions: 3 Days

(3) HIGHLY TECHNICAL TRANSACTIONS refer to requests for customized maps with a nationwide coverage.

Highly Technical Transactions: Up to 20 Working Days

Total time duration depends on the size of requested area, magnitude of geospatial information content, and product format (analog or digital).

Further, data are being customized according to the needs of the client.

Page 87 of 231


Internal Services

Page 88 of 231

MGB/OD-01. Processing of Documents for the Provision of

Mapping and Geodesy Branch Data


Office or Division:

Office of the Director (OD), Mapping and Geodesy Branch (MGB)




Who may avail: NAMRIA Units


Routing Slip (1 copy) www.namria.gov.ph/forms.php (to download form for offline use), or Records Section (printed form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE


1.1. Classify, record and forward the document using the Routing Slip.

None 10 minutes Secretary Office of the Director

(OD) MGB

1.2. Review and approve/ disapprove the document.

None 30 Minutes Director, MGB / Asst. Dir, MGB

1.3. Record /Scan and release the document to concerned unit

None 15 Minutes

Secretary, OD, MGB

1.4. Processing Unit: to process

None *simple

(3 days)

Page 89 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

requested data and letter reply

1.5. Review and endorsed letter reply to the Supervising DA

None 30 minutes Dir/Asst Dir. MGB

1.6. Review and endorsed letter reply for Administrator’s Approval

1.7. Approved letter

None 1 day Supervising, DA

Administrator

TOTAL None 1 Day, 1 Hour and 20

minutes

Page 90 of 231

MGB/RPD-01. Provision of Printed Maps and Charts

The Reprography and Printing Division is non-frontline service provides maps, charts and publications in hardcopy format to the Map Sales Offices of NAMRIA.

Office or Division:

Reprography and Printing Division, Mapping and Geodesy Branch

Classification: Simple,Complex, Highly Technical


G2C - Government to Citizen G2G - Government to Government

Who may avail: Photogrammetry Division, Cartography Division, HB, MSO,GISMB


Work Order, Evaluation Tag Reprography and Printing Division

Request Form, Delivery Receipt(Monthly Physical Inventory)

Reprography and Printing Division


PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired product and prepare Work Order (WO) and CRMS

1.1 Receive and review WO and digital data

None

15 minute

OIC, Reprography and Printing Division

1.2 Receive Client Request Management System (CRMS) (Low/out-of Stock) from Warehouse

None 10 minutes Photographer-II Reprography and Printing Division

1.3 Perform Pre-Press Operation (DIGITAL)

- Evaluation of Digital Files

- Layout - Color

Separation - Color Proof

None 5 days Photographic Color Processor-III


Page 91 of 231


PROCESSING TIME

PERSON RESPONSIBLE

- Editing - Correction

1.4 Approved of the map

None 2 days Director, MGB

Chief Photogrammetry

Division

Chief Cartography Division

Chief

Nautical Charting Division, HB

1.5 Prepare WO for Mass Production

None 5 minutes Photographer-II Reprography and Printing Division

1.6 Sign WO None 1 minute Director, MGB

1.7 Prepare printing plates using Computer-to-Plate (CTP) machine

None 2 days Photographic Color Processor-III


1.8 Print Maps and Nautical Charts (for mass production)

None 4 days per 500 Map sheets

Head Pressman Reprography and Printing Division

Photographer-V Reprography and Printing Division

1.9 Trim, checked quality and quantity of mass-produced maps.

None 1 day per 500 Maps sheets

Photographer-III Reprography and Printing Division

2. Post Press Staff to provide list of newly printed maps to Map Sales

2.1 Receive RIS for issuance of topographic and administrative maps.

None 5 minutes

Administrative Aide Reprography and Printing Division

Page 92 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Office (MSO) Issue Request Form/RIS (MSO)

2.2 Prepare Delivery Receipt of Maps as per RIS signed by Division Chief.

3. Accept delivered newly printed maps

2.3. Update Monthly Physical Inventory

None 2 days Printing Quality Control Officer-II Reprography and Printing Division

TOTAL None 16 days and 36 minutes

Page 93 of 231

Resource Data Analysis Branch

External Services

Page 94 of 231

RDAB/GID-01. Provision of Thematic Data (Multiple)

The Geospatial Integration Division serves as the Client Services Unit for the

Resource Data Analysis Branch: Collates ENR Datasets from RDAB Divisions and/or Branches for multiple data request for provision to requesting parties.

Office or Division:

Client Service Unit (CSU)-RDAB/Standards and Archive Section (SAS) Geospatial Integration Division

Classification: Complex or Highly Technical




Who may avail:

All


1. Letter Request If Student:

a. Letter-request endorsed/signed by Thesis Professor/Udean ( 2 copies)

b. 1 Copy of Student ID

2. External Client Request Form

3. Order of Payment (OP) 4. Area of Interest (.shp, CAD file, coordinates, Technical Description, Administrative Boundary)

Client

CSU-RDAB/SAS

Client


PROCESSING TIME

PERSON RESPONSIBLE

Thru Letter

Request thru email or Courier (from Director’s office)

1.1 Review and approval of request letter

1.2 Send request to other Division thru Client Request Management System (CRMS)

1.3 Division/ Branch prepare the request data

None

10 minutes

1 5 minutes

1,725 minutes (4

days) 7,965

minutes (17 days)

Receiving Personnel/ Technical Personnel

Page 95 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Complex - within RDAB

Highly technical - inter branch

2. Receive and Fill - out the external client Request (feedback satisfaction details ) (ECR) Form (Client Details)

2.1 Send back signed ECR to NAMRIA

2.1 Receive transmittal of datasets from Divisions/Branch

2.2 Check the completeness of transmitted datasets

2.3 Draft reply letter and SCM, indorse to Branch Director then Administrator for signature then send to client with ECR

2.4 Fill Out on the ECR form (Order Details)

None 5 minutes

15 minutes

2 days

1 day 2 hours

5 minutes

Technical Personnel

3. Pay the required fees (NAMRIA cashier: managers check of bank acct.)

3.1 Issue Order of Payment

3.2 Affix Control No.

3.3 Accept payment

3.4 Issue Official Receipt

3.5 Photocopy OR for filling purposes

Land Cover 2015,2010

& 2003 (.shp) And

Coastal Resources

Maps- PhP300/mb

Land Classificatio

n Maps - PhP250/MS

Prints

A0 - P1,500

15 minutes CSU

Accntg

Cashier

Cashier

CSU

Page 96 of 231


PROCESSING TIME

PERSON RESPONSIBLE

4. Accept Data and OR

4.1 Send Datasets and original OR thru courier/email

None 5 minutes

5. For returning clients, Fill out Product Evaluation Form


None 5 minutes

TOTAL Land Cover

2015,2010 & 2003 (.shp) And

Coastal Resources

Maps- PhP300/mb

Land Classification Maps - P250/MS

Prints

A0 - PhP1,500

Complex: 6 days,

3hrs, 15 min

Highly Technical: 17 days, 3 hrs, 15 min

Page 97 of 231

RDAB/LCD-01. Provision of Print Copies of Land Classification

(LC) Maps and/or Corresponding Forestry Administrative

Orders/DENR Administrative Orders (FAO/DAO)

NAMRIA provides print copies of land classification (LC) maps and/or its Corresponding Forestry Administrative Orders/DENR Administrative Orders which are usually used by clients for land registration purposes. The data are free but the cost of printing is paid for by clients. This process is for walk-in clients only.

Office or Division:

Land Classification Division (LCD), Resource Data Analysis Branch (RDAB)





Who may avail: All Walk-in Clients


1. External Client Request (ECR) Form

2. Order of Payment

LCD Frontline Officer LCD Frontline Officer


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish ECR (Client and Order Details)

1.1 Receive & record ECR and letter request (logbook)

1.2 Discuss the details of request

1.3 Check availability of requested map or FAO/DAO

None

None

None

10 minutes

10 minutes

10 minutes

Section Chief/LCD

Page 98 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.4 Show available copy of map/ FAO/DAO

None 2 minutes

2. Signify intention to procure print copy of map/FAO/DAO

2.1 Provide product cost

Map

FAO/DAO

With “Certified true copy” stamp (map/FAO/DAO)

2.2 Print map/FAO/DAO

PhP180 for the first three (3) sq. ft. and

additional P30.00 for

every increment of one (1) sq.ft.

PhP25/page

PhP25/page

5 minutes

10 minutes

Section Chief/LCD

Section

Chief/LCD

3. Pay the required fees (NAMRIA Cashier)

3.1 Issue Order of Payment

3.2 Processing of payment

3.3 Accept Payment

None

None

Refer to product cost

above

5 minutes

2 minutes

5 minutes

Section Chief/LCD

Accounting

Cashier

4. Present Official Receipt (OR) of payment and wait for the requested

4.1 Photocopy the OR of payment

4.2 Ask client to fill out ECR (Feedback/

None

2 minutes

2 minutes

Section Chief/LCD

Page 99 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

map/FAO/DAO

Suggestion Details)

TOTAL Map - PhP180.00 for the first three (3) sq.

ft. and additional P30.00 for

every increment of one (1) sq.ft.

FAO/DAO - PhP25/page

“Certified true copy”

stamp (map/FAO/D

AO) - PhP25/page

1 Hour and 3

minutes

Page 100 of 231

RDAB/LCD-02. Request for Print Copies of Land Classification (LC)

Maps and/or Corresponding Forestry Administrative Orders/DENR

Administrative Orders (FAO/DAO) (With Letter Request)

NAMRIA provides print copies of LC maps and/or its corresponding Forestry Administrative Orders/DENR Administrative Orders which are usually used by clients for land registration purposes. This process is for clients with letter requests sent through NAMRIA-ICSU or snail mail.

Office or Division:

Land Classification Division



G2C - Government to Citizen G2G - Government to Government G2B - Government to Business

Who may avail: All


Letter Request Map of subject area, as necessary

Client


PROCESSING TIME

PERSON RESPONSIBLE

1. Write letter request and submit to the Office of the Administrator

1.1 Process letter request (Administrator’s Office to Branch)

1.2 Process letter

request and provide instructions, if necessary

1.3 Receive and

record the letter request in the logbook

1.4 Forward the

letter request to the concerned section

None

None

None

None

1 day

35 minutes

5 minutes

5 minutes

Records Section Administrator’s Office

Admin. Assistant Director/ RDAB

Admin. Aide VI/LCD

Chief/LCD

Page 101 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.5 Study the

request, prepare the requested document and the reply letter to the client

1.6 Check/Edit

draft reply and related documents

1.7 Review reply

letter and related documents

1.8 Review, sign

and endorsement reply and related documents to the Deputy Administrator

1.9 Review and

approval of documents

None

None

None

None

None

Complex:

3 days

Complex: 4 hours

Complex: 4 hours

Complex: 4 hours

1 day

Technical Staff/LCD

Section Chief/LCD

Chief/ LCD

Asst. Director Director/ RDAB

Deputy Administrator Administrator

2. Receive the requested document

2.1 Prepare documents for release to Records Section

None

20 minutes

Administrative Officer/

LCD

TOTAL None 6 days, 5 hours and 5

minutes

Page 102 of 231

RDAB/LCD-03. Request for Certification of No Record of Land

Classification (LC) Map and/or Forestry Administrative Order (FAO)

NAMRIA provides services in the form of correspondence in reply to requests made by clients for Certification of No Record of LC map and/or Forestry Administrative Order (FAO).

Office or Division: Land Classification Division (LCD), Resource Data Analysis Branch (RDAB)




Who may avail: All



Client


PROCESSING TIME

PERSON RESPONSIBLE



1.2 Process letter request and provide instructions, if necessary

1.3 Receive and record the letter request in the logbook

1.4 Forward the letter request to the concerned section

None

None

None

None

1 day

35 minutes

5 minutes

5 minutes


Admin. Assistant

Director/ RDAB

Admin. Aide VI/LCD

Chief/LCD

Page 103 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.5 Study the request, draft the requested document and the reply letter to the client

1.6 Check/Edit draft reply and related documents

1.7 Review reply letter and related documents

1.8 Review, sign and endorse reply and related documents to the Deputy Administrator

1.9 Review and approval of documents

None

None

None

None

None

Complex:

3 days

Complex: 4 hours

Complex: 4 hours

Complex: 4 hours

1 day

Technical Staff/LCD

Section Chief/

LCD

Chief/LCD

Asst. Director

Director/ RDAB

Deputy Administrator

Administrator

2. Receive the requested document


None 20 minutes


LCD

TOTAL None

6 days, 5 hours and 5

minutes

Page 104 of 231

RDAB/LCD-04. Request for Other LC-Related Data/Information

NAMRIA provides services in the form of correspondence in reply to requests made by clients for LC-related data/information such as but not limited to statistics, certification of LC status (which are referred to CENRO pursuant to DENR policy), verification of technical descriptions of protected areas/national parks, and verification of LC status of lots (referred to appropriate agency/office).


Classification: Complex and Highly Technical



Who may avail: All



Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Write letter request




1.4 Forward the letter request to the

None

None

None

None

1 day

35 minutes

5 minutes

5 minutes


Admin. Assistant

Director/ RDAB

Admin. Aide VI/

LCD

Chief/LCD

Page 105 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

concerned section

1.5 Study the request, plot data as necessary, write findings and the reply letter to the client


1.7 Review reply letter and related documents


1.9 Review and approval of documents for submission to Deputy Administrator and Administrator

None

None

None

None

None

Complex: 3 days

Highly Technical: 13

days

Complex: 4 hours

Highly Technical:

2 days

Complex: 4 hours

Highly Technical:

1 day

Complex: 4 hours

Highly Technical:

1 day

1 day

Technical Staff/ LCD

Section Chief/LCD

Chief/ LCD

Asst. Director

Director RDAB

Asst. Director

Director RDAB

2. Receive NAMRIA reply and the

2.1 Prepare documents for release to

None

20 minutes


LCD

Page 106 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

requested document/s, if any

Records Section

TOTAL None

Complex: 6 days, 5

hours and 5 minutes

Highly Technical:

19 days and 65 minutes

Page 107 of 231

RDAB/LCD-05. Request for Comments and Recommendations on

Proposed House/Senate Bills on Environment and Natural

Resources NAMRIA provides services in the form of correspondence in reply to requests made by clients for LC-related data/information such as but not limited to statistics, certification of LC status (which are referred to CENRO pursuant to DENR policy), verification of technical descriptions of protected areas/national parks, and verification of LC status of lots (referred to appropriate agency/office).





Who may avail: All



Client


PAID PROCESSING

TIME PERSON

RESPONSIBLE



1.2 Process letter

request and provide instructions, if necessary

1.3 Receive and

record the letter request in the logbook

None

None

None

1 day

35 minutes

5 minutes


Admin. Assistant Director/ RDAB

Admin. Aide VI/ LCD

Page 108 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE


1.5 Study the

request, plot data as necessary, write findings and the reply letter to the client

1.6 Check/Edit

draft reply and related documents

1.7 Review reply

letter and related documents


1.9 Review and

approval of documents

None

None

None

None

None

None

5 minutes

Complex: 3 days Highly

Technical: 13 days

Complex: 4 hours Highly

Technical: 2 days


Technical: 1 day


Technical: 1 day

1 day

Chief/LCD

Technical Staff/ LCD

Section Chief/LCD

Chief/ LCD

Asst. Director Director/ RDAB


2. Receive NAMRIA reply and the requested document/s, if any


None

20 minutes


LCD

Page 109 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

TOTAL None

Complex: 6 days, 4

hours and 65 minutes

Highly

Technical: 19 days and 65 minutes

Page 110 of 231

RDAB/LCD-06. Request for Rectification of Land Classification

Maps Containing Geographical Errors

NAMRIA provides services in the form of correspondence in reply to requests made by the DENR Regional Offices, PENROs and CENROs for the rectification of some land classification (LC) maps which contain geographical errors.

Office or Division: Land Classification Division



Who may avail: DENR Regional Offices, PENRO and CENRO


Letter Request Written by Client


PROCESSING TIME

PERSON RESPONSIBLE






1.5 Study the request, plot data as

None

None

None

None

None

1 day

35 minutes

5 minutes

5 minutes

Complex: 3 days


Admin. Assistant

Director RDAB

Admin.Aide VI/

LCD

Chief/ LCD

Technical

Personnel/LCD

Page 111 of 231


PROCESSING TIME

PERSON RESPONSIBLE

necessary, write findings and the reply letter to the client


1.7 Review reply and related documents


1.9 Review and approval of documents

None

None

None

None

Highly Technical: 13 days


Technical: 2 days


Technical: 1 day

Complex: 4 hours

Highly Technical:

1 day

1 Day

Section Chief/

LCD

Division Chief/LCD

Asst. Director Director/RDAB


2. Receive NAMRIA official reply and related documents, if any

2.1 Prepare documents for dispatch by Records Section

None

20 minutes

Admin.Aide VI/ LCD

TOTAL None

Complex: 6 days, 4


Highly

Technical: 19 days and 65 minutes

Page 112 of 231

RDAB/LRDAD-01. Provision of Land Cover Data (walk-in clients)

Provision of land cover data in digital or analogue format for walk-in clients.

Office or Division: Land Resource Data Analysis Division (LRDAD), Resource Data Analysis Branch, NAMRIA




Who may avail: All


Government, Academe, Private Citizen

Letter request Client / Head of Office

Area of Interest (.shp, CAD file, coordinates, Technical Description, Administrative Boundary)

Client / Office of Client

External Client Request (ECR) Form/ Request for Free Issue (RFI) Form

LRDAD

Students

Letter request endorsed/signed by Thesis Adviser/University Dean

School/University

Photocopy of Student ID (1 copy)

Student


Student


LRDAD

Page 113 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for the desired product

1.1 Receive/record letter request

None 5 minutes Administrative Aide VI

LRDAD

1.2 Check availability of desired product

None 10 minutes Technical Staff LRDAD

1.3 Discuss the details of the request including requirements


2. Fill-out the ECR/RFI Form (Client, Order & Purpose of Products Details) and submit accomplished form to LRDAD

2.1 Check for the completeness of the form

(Note: For Free Issue, the accomplished RFI form and letter request will be forwarded to Record Section following RDAB/LRDAD-02 service process)


3. Secure Order of Payment (OP)

3.1 Prepare and issue OP


4. Bring the OP to Accounting Section

4.1 Receive, sign and return the OP to client


Management Division

5. Receive the OP, proceed to Cashier’s Office and pay the

5.1 Receive the OP, accept the payment and

issue Official

Print on Demand:

PhP1,500/AO size

5 minutes Cashier Finance

Management Division

Page 114 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

corresponding fee

Receipt (OR) to client

Digital Data: PhP300.00/

mb

6. Receive the OR and hand over the original copy to LRDAD

6.1 Photocopy the OR


LRDAD

6.2 Issue claim stub for complex data processing


6.3 Prepare the requested data

a. Simple data processing

None

3 hours

Technical Staff

LRDAD

b. Complex data processing

None 1 day Technical Staff LRDAD

7. Fill out the ECR form (Feedback/ Suggestion Details)



8. Accept the product

8.1 Release the product


TOTAL

Simple data processing

Print on Demand: PhP1,500/AO size

Digital Data: PhP300.00

/mb

4 hours and 15 minutes

Complex data processing

1 day 1 hour and 17

minutes

Page 115 of 231

RDAB/LRDAD-02. Provision of Land Cover Data (thru mail/email)

Provision of land cover data in digital or analogue format through letter request received via mail or email from various clients.

Office or Division: Land Resource Data Analysis Division (LRDAD), Resource Data Analysis Branch, NAMRIA




Who may avail: All


Government, Academe, Private Citizen

Letter request Client / Head of Office


Client / Office of Client


LRDAD

Students

Letter request endorsed/signed by Thesis Adviser/University Dean

School/University

Photocopy of Student ID (1 copy) Student


Student


LRDAD

Page 116 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare and send letter request for the desired products address to the Administrator, NAMRIA

1.1 Receive/ record letter request & forward to record section


LRDAD

1.2 Receive/ record letter request from LRDAD and forward to the Office of Administrator

None 3 hours Receiving Personnel

Record Section, NAMRIA

1.3 Receive/ record letter request from Records Section and forward to RDAB

None 1 day Office of the Administrator

1.4 Receive/ record letter request from the Office of the Administrator and forward to LRDAD

None 15 minutes Administrative Asst.

Office of the Director, RDAB

1.5 Receive letter request from RDAB and forward to Division Chief


LRDAD

1.6 Review letter request and forward to concerned Section

None 10 minutes Division Chief LRDAD

Page 117 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.7 Check availability of the requested data and clarify request details with client thru email/phone

None 30 minutes

Section Chief LRDAD

1.8 Assign letter request to LRDAD Technical Staff

None 5 minutes Section Chief LCMS/SAS,

LRDAD

2. Fill-out the ECR/RFI Form (Client, Order & Purpose of Products Details) and send via email to LRDAD

2.1 Send digital copy of ECR/RFI form to client thru email

None 1 hour Technical Staff LRDAD

2.2 Receive via email accomplished ECR/RFI form & print


2.3 Draft reply memo/letter and forward to Section Chief, LRDAD


2.4 Review reply memo/letter and endorse to Division Chief, LRDAD

None 30 minutes Section Chief LRDAD

Page 118 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2.5 Review reply memo/letter and endorse to Office of the Director, RDAB

None 30 minutes Division Chief LRDAD

2.4 Review reply memo/letter and endorse to the Office of the Administrator for approval

None 2 hours Director Office of the

Director, RDAB

2.5 Review and approval of reply memo/letter

None day Deputy Administrator & Administrator Office of the

Administrator, NAMRIA

2.6 Prepare the requested datasets

None 3 hours Technical Staff LRDAD

2.7 Notify client of the approved request thru email/phone


3. Proceed to LRDAD and secure Order of Payment (OP)

(For Free-Issue, proceed to Step 7)

3.1 Prepare and issue OP


4. Bring the OP to Accounting Section

4.1 Receive, sign and return the OP to client


Management Division

Page 119 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

5. Receive the OP, proceed to Cashier’s Office and pay the corresponding fee

5.1 Receive the OP, accept the payment and issue Official Receipt (OR) to client

Print on Demand:

PhP1,500/AO size

Digital Data: PhP300.00/mb

5 minutes Cashier Finance

Management Division

6. Receive the OR and hand over the original copy to LRDAD

6.1 Photocopy the OR


LRDAD

7. Fill out the ECR/RFI form (Feedback/ Suggestion Details)



8. Accept the product



TOTAL

With payment

Print on Demand:

PhP1,500/AO size

Digital Data: PhP300.00/mb

3 days, 4 hours and 47 minutes

Free Issue 3 days, 4 hours and 17 minutes

Page 120 of 231

RDAB/PCRD-01. Provision of Coastal Resource Map (CRM),

Vulnerability Inundation (VM/IM) and Slope Map

The provision of CRM, VM/IM to various clients and stakeholders serve as vital information and baseline data for planning and development strategies for Environment and Natural Resources and Climate Change studies.

Office or Division: Physiography and Coastal Resource Division, RDAB-NAMRIA

Classification: Simple and complex

Type of Transaction: G2C - Government to Citizen G2G - Government to Government G2B - Government to Business

Who may avail: DENR, LGUs, other NGAs, Academe, public and private sectors


For Students/Academe: ● Letter-Request

endorsed/signed by Prof./Adviser/University dean (2copies)

● Photocopy of Student ID ● Area of Interest (.shpfiles, Cad file,

Lat-Long/Grid coordinates, Technical Description, Admin. Boundary)

● External Client Request (ECR) Form/ Request for Free Issue (RFI) Form

● Student endorsed by School

Adviser/Professor/University Dean

● Student ● Student

● PCRD/CSU

For DENR, LGUs, public and private sectors:

● Letter-Request ● Photocopy of valid ID ● Area of Interest (.shpfiles, Cad file,

Lat-Long/Grid coordinates, Technical Description, Admin. Boundary)

● External Client Request (ECR) Form/ Request for Free Issue (RFI) Form

● Client/Head of Office ● Client/Head of Office ● Client/Head of Office

● PCRD/CSU


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for desired products/ services

1.1 Receive & record request

None 5 mins.

Admin. Aide/Clerk

Page 121 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

letter 1.2 Check the

availability of desired products and present to the client

1.3 Discuss the

details of the requested dataset and requirements

5 mins.

5 mins.

Technical staff from concerned Coastal Resource or Physiography Sec. Technical staff from concerned Coastal Resource or Physiography Sec.

2. Fill-Out the External Client Request (ECR) Form (Client Details)

2.1 Fill-out ECR form (Order Details)

None 5 mins. Admin. Aide/Clerk

3. Pay the required fees (NAMRIA cashier)

3.1 Issue of Order of Payment

3.2 Accept the

Payment 3.3 Issue Official

Receipt

Print on Demand:

PhP1,500/AO size

Digital Data:

PhP300.00/mb

5 mins.

5 mins.

5 mins.

Acct’g. Sec. Cashier Cashier

4. Present OR and wait for the requested data

4.1 Receive OR and secure photocopy

4.2 Prepare the

requested data

4.2.1 With plotting

(min. of 4 corners lot parcel

None

Print on Demand:

PhP1,500/AO size

2 mins.

3 hours.

Admin. Aide/Clerk Technical staff from concerned Coastal Resource or Physiography Sec.

Page 122 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

including layout and printing)

4.2.2 Print on demand (boundary available including layout and printing)

4.3 Issue claim

stub for more than one (1) day transaction

Digital Data:

PhP300.00/mb

None

1 hour

2 mins.

Admin. Aide/Clerk

5 Fill out the ECR for (Feedback and Satisfaction details) and accept the product


5.2 Release the

product

None 5 mins

Admin. Aide/Clerk

6. For returning clients, Fill out the Product Evaluation Form

6.1 heck the completeness of the form

None 5 mins Admin. Aide/Clerk

TOTAL Print on Demand:

PhP1,500/AO size

Digital Data:

PhP300.00/mb

3 hours 49 minutes

Page 123 of 231

RDAB/PCRD-02. Provision of Slope Map with Certification (walk-in

client/s)

The provision of Slope Map with certification to various clients and stakeholders

serve as vital information in the analysis of topographic/terrestrial slope features for planning and development. The slope data also serves as input for DAR-CARP purposes including the adjudication and titling of lot parcels through the DENR.

Office or Division: Physiography and Coastal Resource Division


Type of Transaction: G2C - Government to Citizen G2B - Government to Business

Who may avail: Lot owners/claimants and Private Corp./company


● Letter-request ● Photocopy of Original/Transfer

Certificate of Title (OCT/TCT) ● If OCT/TCT is unreadable or contain

erroneous TD (Lot Data Computation/Lot Description is required)

● Certified tie point from LMB/SMD

● Survey/Sketch Plan (blueprint/photocopy)

● Special Power of Atty. Notarized (SPA,

if the client is not the lot owner/claimant)

● Photocopy of valid Government ID

● External Client Request (ECR) Form/

Request for Free Issue (RFI) Form

● PCRD/CSU ● Client

● Client (DENR/LRA)

● Client (DENR)

● Client (DENR/LRA)

● Client

● Client

● PCRD/CSU


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for desired 1.1 Receive & None 2 mins. Admin. Aide/Clerk

Page 124 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

products/ services

record request letter

1.2 Discuss the

details of the requested dataset and requirements

None

5 mins

Technical staff from concerned

Physiography Sec.

2. Fill-Out the external Client Request (ECR) Form (Client Details)

2.1 Fill out the ECR form (Order Details)


3. Confirmation thru MOA

3.1 Prepare draft MOA

3.2 Prepare and draft letter reply to client

3.3 Letter reply for

approval/signature by the Adm. with attached MOA

None

None

None

5 mins

5 mins

1 hour


Physiography Sec.


Physiography Sec. Div. Chief/Section

Chief

4. MOA review/approval/signature of client

4.1 MOA review/approval/signature of Director, DA & Administrator

None 1 day Director/DA/Adm.

5. Pay the required fees (NAMRIA cashier)

5.1 Issue of Order of Payment

5.2 Accept the

Payment 5.3 Issue Official

Receipt

PhP9,545.00

Field Survey Cost

minimum cost (100 sq.m.& below. Cost

varies with lot

area

15 mins PCRD/Acctng.

Cashier

Cashier

Page 125 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

6. Provide the checklist of requirements

6.1 Plotting of TDs overlayed with slope

6.2 Printing of

preliminary slope map w/ sampling pts.

None

None

30 mins. Min. of 4 lot corners)

5 mins


Physiography Sec.


Physiography Sec.

6.3 Instrument testing

None 2 hrs Technical staff from concerned

Physiography Sec.

7. Confirm schedule 7.1 Coordination with the client on the schedule of Slope field validation/survey

None

10 mins.


Physiography Sec.

7.2 Actual slope field validation/survey

None 1 day/lot parcel (min. of

100sq.m.& below-500

sq.m.) Max. of 14

days for land parcels with

large areas by hectarage)


Physiography Sec.

7.3 Editing of slope derived from ifSAR conformed with field survey data

7.4 Finalization of

Slope Map Certification

7.5 Printing of

final Slope

None

None

None

3 days

1 day

5 mins.


Physiography Sec.


Physiography Sec.


Physiography Sec.

Page 126 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Map Certification

7.6 Approval/

signature of Slope map certification

7.7 Data archiving

None

None

1 day

5 mins.

Div. Chief/Asst. Director/Director


Physiography Sec.

8. Fill out the ECR for (Feedback and Satisfaction details) and accept the product

8.1 Inform the client of the approval and issuance of the slope certification

8.2 Check the

completeness of the form

8.2 Release the

product

None

None

None

5 mins

2 mins.

2 mins.

Admin. Aide/Clerk

Admin. Aide/Clerk

Admin. Aide/Clerk

9. For returning clients, Fill out the Product Evaluation Form



Total PhP9,545.00/Field Survey

Cost minimum cost (100 sq.m.& below.

Cost

varies with lot

area)

16 days 12 hours 28 minutes

Page 127 of 231

Resource Data Analysis Branch

Internal Services

Page 128 of 231

RDAB/OD-01. Processing of Documents for the Provision of RDAB

Data All products and services of the Resource Data Analysis Branch serve as vital information/valuable inputs/baseline data in policy formulation, development planning and climate change studies.

Office or Division: Office of the Director Resource Data Analysis Branch

Classification: Simple, Complex or Highly Technical



Who may avail: Internal and External Clients


Routing Slip with the Administrator”s marginal instruction

Letter/memo request


PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare and send letter request

1.1 Receive and record letter request from the Office of the Administrator

Email / Client

1.2 Review and endorse the request to concerned Divisions

None

None

5 minutes

Additional 10 minutes if

received thru email/client

15 minutes

Admin. Asst. II Admin. Asst. I Admin. Aide VI

Assistant Director/ Director

1.3 Forward request to concerned

None 5 minutes Admin. Asst. II Admin. Asst. I Admin. Aide VI

Page 129 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Divisions for appropriate action

1.4 Process the requested data and prepare memo/reply

None Simple - 5 hours Complex -

4 days

Highly Technical -

16 days

Concerned Division

1.5 Review, sign and endorse memo/letter reply and other documents to the Deputy Administrator

None Simple - 30 minutes

Complex -4 hours Highly

technical - 8 hours

Assistant Director Director

1.6 Review and approve documents for the provision of NAMRIA Data/Information

None

1 day

Deputy Administrator

Administrator

1.7 Receive/ copy/scan approved/ QR coded documents and forward to concerned Divisions for release

None 10 minutes Admin. Asst. II Admin. Asst. I Admin. Aide VI

TOTAL None Simple: 2 days

Complex: 6 days

Page 130 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Highly Technical and multiple data: 20 working

days with the provision of extension as

the need arises

Page 131 of 231

Geospatial Information System Management Branch

External Services

Page 132 of 231

GISMB/GISD-01. Provision of Printed Maps, Charts, and

Publications Clients can avail themselves, at the NAMRIA map sales offices, of printed products of the agency like topographic maps and nautical charts in various scales, and publications.

Office or Division:

Map Sales Office (MSO)





Who may avail: All


External Client Request (ECR) (one copy)

Map Sales Office

www.namria.gov.ph/forms.php

Order of Payment (OP) (two copies) Map Sales Office

Official Receipt (OR) (one copy) Map Sales Office

Product Evaluation (for returning clients) (one copy)

Map Sales Office



PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired map, chart, or publication

1. Discuss details of the desired product of the

client 1.1 Check

availability of desired product 1.2 Show

available product

None 30 minutes per

product

MSO Officer in Charge (OIC)/Staff

2. Fill out Client Details in ECR form

2. Fill out Order Details in the ECR form

None 5 minutes MSO OIC/Staff



Page 133 of 231


PROCESSING TIME

PERSON RESPONSIBLE

3. Pay the required fees

3. Issue the OP

3.1 Accept the payment

3.2 Issue the

OR

Topographic Maps:

1:250,000 –

PhP120.00

1:50,000 –

PhP120.00

1:10,000 –

PhP120.00

Administrative Map –

PhP200.00

Relief Map of the

Philippines–

PhP300.00

Nautical Charts:

Chart (BW) – PhP450.

00

Chart (C) – PhP600.00

Publications:

Tide and Current –

PhP480.00

Bajo de Masinloc – PhP1,200.

00

15 minutes MSO Special Collecting Officer/Cashier

4. Fill out Feedback and Satisfaction Details in the ECR form, and accept the product

4. Check completeness

of the form


None 5 minutes

MSO OIC/Staff

Page 134 of 231


PROCESSING TIME

PERSON RESPONSIBLE

5. For returning clients: Fill out Product Evaluation

form

5. Check completeness

of the form

None 5 minutes MSO OIC/Staff

GISD

TOTAL Topographic Maps:

1:250,000 –

PhP120.00

1:50,000 –

PhP120.00

1:10,000 –

PhP120.00

Administrative Map –

PhP200.00

Relief Map of the

Philippines–

PhP300.00

Nautical Charts:

Chart (BW) – PhP450.

00

Chart (C) – PhP600.00

Publications:

Tide and Current –

PhP480.00

Bajo de Masinloc – PhP1,200.

00

1 hour


Page 135 of 231

GISMB/GISD-02. Provision of GTC Trainings (On-site) The NAMRIA Geomatics Training Center (NGTC) offers onsite training courses on Geographic Information System (GIS), Global Positioning System (GPS), Unmanned Aerial Vehicle (UAV) Mapping for GIS, Basic Hydrography, and other surveying, mapping, and allied technologies used by the agency.

Office or Division: NAMRIA Geomatics Training Center




Who may avail:

For Basic GIS training program, all interested citizens with knowledge in computer operations For Advanced GIS training program, all interested citizens with Basic GIS training


Certificate of Attendance or Participation to Basic GIS Training - one copy (for participants of Advance GIS training program)

Client / Concerned training institution

Online registration through NAMRIA Geomatics Training Information Center Information System (NGTCIS) or Geomatics Training Center Participants Profile form (NAMRIA-KS-Form04-one copy) if offline

www.namria.gov.ph/gtcis/Trainings.aspx (online) or www.namria.gov.ph/forms.php (to download form for offline use) or Records Section and NGTC (printed form)

Order of Payment (OP) (three copies) NGTC / Accounting Section

Official Receipt (OR) (one copy) Cashier

Online Pre and Post Test through NGTCIS conducted during the training

www.namria.gov.ph/gtcis/Trainings.aspx

Online training evaluation through NGTCIS or Training Evaluation form for offline use (NAMRIA-KS-Form05 - one copy)

www.namria.gov.ph/gtcis/Trainings.aspx NGTC www.namria.gov.ph/forms.php (to download form for offline use)

http://www.namria.gov.ph/gtcis/Trainings.aspx





Page 136 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Check availability of the desired training program

1. Confirm availability of the training program and discuss training program details

None 15 minutes NGTC Staff GISD

2. Register in the desired training program

2. Confirm attendance of participant 2.1 Prepare the OP


3. Present the OP

3. Record the OP None 5 minutes Accounting Section Staff


Division

4. Pay the required fee

4. Accept the payment and issue OR

PhP7,500.00 Training Fee

per participant

15 minutes Cashier Administrative

Division

5. Present the OR

5. Check completeness of the OR

None 5 minutes

NGTC Staff GISD

6. Attend the training program

6. Conduct the training

None

5 days

Assigned Resource Person and

Technical Assistants GISMB

7. Receive certificates

7. Release Certificates of Completion/ Participation and of Appearance

None NGTC Staff GISD

TOTAL PhP7,500.00 Training Fee

per participant

Processing Time: 50 minutes Actual

Training Time: 5 days

Page 137 of 231

GISMB/GISD-03. Provision of GTC Trainings (Offsite)

The NAMRIA Geomatics Training Center (NGTC) offers offsite training courses on Geographic Information System (GIS), Global Positioning System (GPS), Unmanned Aerial Vehicle (UAV) Mapping for GIS, Basic Hydrography, and other surveying, mapping, and allied technologies used by the agency.

Office or Division: NAMRIA Geomatics Training Center, Geospatial Information Services Division (GISD)




Who may avail:

For Basic GIS training program, all interested citizens with knowledge in computer operations For Advanced GIS training program, all interested citizens with Basic GIS training



Online registration through NAMRIA Geomatics Training Information Center Information System (NGTCIS) or Geomatics Training Center Participants Profile (NAMRIA-KS-Form04 Rev01) if offline ( 1 copy)

www.namria.gov.ph/gtcis/Trainings.aspx NGTC www.namria.gov.ph/forms.php (to download form for offline use)

Training MOA for Off-site Training (NAMRIA-KS-Form 6) (1 copy)

NGTC

Online Pre and Post Test conducted during the training through NGTCIS

www.namria.gov.ph/gtcis/Trainings.aspx

Training Evaluation form (NAMRIA-KS-Form05) if offline (1 copy)

www.namria.gov.ph/gtcis/Trainings.aspx NGTC (printed form) www.namria.gov.ph/forms.php (to download form for offline use)

Order of Payment (OP) (3 copies) NGTC / Accounting Section

Official Receipt (OR) (1 copy) Cashier

Certificate of Attendance or Participation to Basic GIS Training

Client / Concerned training institution






Page 138 of 231

(for participants of Advance GIS training program) (1 copy)


PROCESSING TIME

PERSON RESPONSIBLE

1. Check availability of the desired training program

1. Confirm availability of the training program 1.1. Discuss training program

details


2. Request desired training program

2. Receive letter of request and check completeness of information provided in the request

2.1. Forward letter to

Records Section 2.2. Endorse letter to the Administrator 2.3 . Review

and approve/ disapprove the request

2.4. If approved, discuss training program details with the client; If disapproved, inform client through a letter of regret, email or phone call 2.5. Prepare the Training MOA for Off- Site Training

None

20 minutes

10 minutes

4 hours

1 day

30 minutes

15 minutes

NGTC Staff GISD

Records Officer Administrative Division (AD)

NAMRIA Administrator

NGTC Staff GISD

NGTC Staff GISD

NGTC Staff GISD

Page 139 of 231


PROCESSING TIME

PERSON RESPONSIBLE

3. Sign the Training MOA for Off-Site Training

3. Review and and endorse the MOA 3.1. Review and approve the MOA 3.2. Notarize the MOA

40 minutes

1 day

2 hours

GISD Division Chief

GISMB Director Deputy

Administrator Chief of Staff

NAMRIA

Administrator

Notary Public NGTC Staff

GISD

4. Finalize the desired training schedule

4. Confirm the training schedule 4.1. Prepare travel documents (when necessary)


5. Attend the training program

5. Conduct the training program

5.1. Prepare OP

None 5 days Assigned Resource Person and Technical Assistants

GISMB NGTC Staff

GISD

6. Present the OP

6. Record the OP

None 20 minutes Accounting Section Staff


Division

7. Pay the required fee

7. Accept the payment and issue OR

PhP 75,000.00 (maximum

of 25 participants per training program)

10 minutes Cashier AD

8. Present the OR

8. Check completeness of the OR

None 5 minutes

NGTC Staff GISD

Page 140 of 231


PROCESSING TIME

PERSON RESPONSIBLE

9. Receive certificates

9. Release Certificates of Completion/ Participation and of Appearance


TOTAL PhP 75,000.00

Processing Time: 3 days

1 hour

Actual Training

Time: 5 days

Page 141 of 231

GISMB/GISD-05. Provision of Information, Education, and

Communication (IEC) Activities (External) NAMRIA external clients can request the setting up of a map and technology exhibit and the conduct of an IEC campaign or a tour of the agency’s facilities.

Office or Division:

Geospatial Information Services Division (GISD)

Classification: G2C - Government to Citizen



All

Who may avail: G2C - Government to Citizen




IEC Evaluation (NAMRIA-KS-Fom06) (1 copy) for IEC campaign

GISD



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired IEC activity

1. Receive the letter of request and check completeness of information provided in the request 1.2 Forward the letter to Records Section 1.3 Endorse the

request to the NAMRIA

Administrator

None

20 minutes

4 hours

1 day

Receiving Personnel

GISD

Records Officer Records

Management Section

NAMRIA

Administrator


Page 142 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.4 Approve/ disapprove the

request and endorse to GISMB Director 1.5 Endorse the

request to GISD Chief/ Concerned personnel for appropriate action

1.6 If approved, discuss the request details with the client; if disapproved, inform the client through a letter of regret, email or phone call 1.7 Prepare the necessary requirements f or the activity

10 minutes

30 minutes

TOF: 1 hour;

Exhibit: 5 days;

IEC campaign: 3 days

GISMB Director

Assigned Information Officer

GISD

Assigned Information Officer/

Graphic Artist GISD

2. Acknowledge/ participate in the IEC activity

2. Conduct the

requested IEC activity

None per TOF: 4 hours;

for 1 day exhibit: 1 day;

for 1 day IEC campaign: 1 day

Assigned Information Officer/ Resource Person/

Graphic Artist GISD

3. Fill out IEC evaluation form

3. Check the completeness of the form

None 5 minutes Assigned Information Officer/ Resource Person/

Graphic Artist GISD

Page 143 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

TOTAL None TOF: 2 days, 5 hours and 20

minutes;

Exhibit: 5 days, 1 hour and 20

minutes;

IEC campaign: 3 days, 1 hour

and 20 minutes

Page 144 of 231

GISMB/GISD-07. Provision of Requests for Free Issuance of

Printed Maps, Charts, and Publications NAMRIA external and internal clients can avail themselves of free printed NAMRIA products like topographic maps and nautical charts in various scales, and publications at the agency’s map sales offices. Requests are subject to the approval or disapproval of the Administrator.

Office or Division:




G2C - Government to Citizen G2G - Government to Government

Who may avail: National Government Agencies, Non Government Agencies, Local Government Units, Students (for thesis purposes)


Letter of Request (one copy) Client

Request for Free Issue (RFI) form (1 copy)

GISD www.namria.gov.ph/forms.php


PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired map, chart or publication

1. Receive the letter of request and check completeness of information provided in the request 1.1 Forward the letter to Records Section 1.2 Endorse the request to the NAMRIA Administrator 1.3 Approve/ disapprove the request and endorse to GISMB

None

20 minutes

4 hours

1 day

10 minutes

Receiving Personnel

GISD

Records Officer Administrative

Division

NAMRIA Administrator

GISMB Director


Page 145 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Director 1.4 Endorse the request to GISD Chief and/or MSO Officer in Charge (OIC)/

staff for appropriate action 1.5 If approved, discuss the request details with the client; if

disapproved, inform the client through a letter of regret, email or

phone call

30 minutes

MSO OICstaff GISD

MSO OICstaff GISD

2. Fill out the Client Details of the RFI form

2. Endorse the RFI to concerned Officials 2.1 Approve/ disapprove RFI

and endorse to GISMB Director 2.2 Endorse the RFI to GISD Chief/MSO for appropriate action

None 1 day

10 minutes

3. Receive the product

3. Release the product

None 5 minutes

4. Sign and fill out the feedback portion of the RFI

4. Check the completeness of the form

None 5 minutes

TOTAL None 2 days 5 hours 20 minutes

Page 146 of 231

Geospatial Information System Management Branch

Internal Services

Page 147 of 231

GISMB/OD-01. Review and Approval of Documents The review of documents is necessary to verify information requiring approval in internal documents. The approval of the document shall be based on the NAMRIA’s Manual of Approval.

Office or Division:

Office of the Director, Geospatial Information System Management Branch




Who may avail: NAMRIA units


Routing Slip (1 copy) www.namria.gov.ph/forms.php (to download form for offline use) or

Records Section (printed form)


PROCESSING TIME

PERSON RESPONSIBLE


1. Classify, record and forward the document using the Routing Slip.

None 5 minutes Secretary Office of the

Director (OD), GISMB

2. Review and approve/ disapprove the document.

None 30 minutes Director GISMB

2. Receive the document.

3. Record and release the document to concerned unit.

None 5 minutes Secretary OD, GISMB

TOTAL None 40 minutes

Page 148 of 231

GISMB/GDMD-01. Development of Database System

Database (DB) Systems are being developed by the Geospatial Database Management Division (GDMD) of the Geospatial Information Management Branch (GISMB) to support the geospatial and operations-support database needs of different units. The development of DB strictly follows the database development cycle as documented in the NAMRIA Quality Management Operations Manual

Office or Division:

Geospatial Database Management Division (GDMD)






Online request via Client Request Management System or Internal Client Request form when offline (one copy)



PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request via CRMS. Note: The request must be authorized by the Division Chief or authorized personnel.

1. Receive and review the request.

1.2. Discuss the

request details with Internal Client and/or with Section Supervisors.

1.3. Approve or

disapprove the request.

Note: Approved

database for development must be

None 1 day Receiving Personnel

GDMD

Division Chief and

Section Chiefs GDMD

Division Chief

GDMD

Page 149 of 231


PROCESSING TIME

PERSON RESPONSIBLE

scheduled and included in GDMD’s project folder. The succeeding activities will be conducted based on the approved work plan.

1. Participate in Client Requirements Assessment (CRA) and Data Requirements Analysis (DRA).

2. Conduct CRA. 2.1. Prepare CRA

Dataholdings Report.

2.2. Conduct Data

Requirements Analysis.

2.3. Prepare DRA

Report. 2.4. Prepare

Database Schema.

None 132 days Database Maintenance

Section (DMS) Team

GDMD

3. Participate in Database Design Document Presentation.

3. Prepare Database Design Document with SQL Script.

3.1. Develop

Database.

None 30 days

Database Design Section (DDS) and Database

Integration Section (DIS) Team GDMD

4. Participate in Database Testing.

4. Test and install Database System.

4.1. Present the

Database Design

None 14 days DDS, DIS, and DMS Teams

GDMD

Page 150 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Document to Client.

5. Accomplish acceptance and feedback via CRMS.

None 10 minutes

TOTAL None 177 days and

10 minutes

Page 151 of 231

GISMB/GICTD-01. Provision of ICT Support Services

Provision of ICT Support Services range of activities involves maintenance of computer hardware and software, network and ICT research tasks.

Office or Division: Geospatial Information and Communications Technology Division (GICTD)



Who may avail: All NAMRIA Employees


Online request via GICTD Online Request System

gictd.namria.gov.ph

Phone - In Request *Only if NAMRIA network is down.


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request via GICTD Online Request System.


None 1 minute Receiving Personnel

GICTD

2. Diagnose and perform repair and operational test.

None 1 day Assigned Staff GICTD

3. Classify for proper disposition.

None 5 minutes Assigned Section Chief

GICTD

2. Sign and acknowledge the Technical Inspection Report (TIR) and provide feedback.

4. Verify and sign TIR.

None 5 minutes Division Chief GICTD

TOTAL None 1 day and 11 minutes

Page 152 of 231

GISMB/GISD-04. Provision of Media Production and Packaging

Services

NAMRIA internal clients can request the following for agency-related activities: document editing service; graphic arts services (photo editing and design of poster and tarpaulin); photo, video, and NAMRIA Newscoop documentation of an event; preparation of photo and video copies; and speech/message editing.

Office or Division:





Who may avail: Internal Clients


Online request through Client Request Management System (CRMS) or Internal Client Request form if CRMS is offline (1 copy)

www.namria.gov.ph/CRMS (online) or www.namria.gov.ph/forms.php (to download form for offline use) or GISD (printed form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request desired media production and packaging service hrough CRMS

Note: The request must be

authorized by

the Division

Chief or authorized

personnel.

1. Receive request and check completeness of the information

1.2 Endorse

request to

concerned

processing

personnel

None 2 minutes Receiving personnel GISD

2. Discuss

request details

with the

processing

2. Check

availability of request

None 30 minutes

Assigned Processing Staff GISD


Page 153 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

personnel

2.1 Show available

data samples

2.2 Review and

approve/ disapprove the

request 2.3 Prepare/ provide the product/service

requested

1. Document Editing Service -Simple: 2 days -Complicated:5

days

2. Documentation

of an Event 2.1 Photo

-Simple: 1 hour -Complicated: 1

day 2.2 Video

-Simple: 1 hour -Complicated:1

day 2.3 NAMRIA Newscoop

-Simple: 3 days -Complicated:5

days

3. Graphic Arts Services 3.1 Photo

Editing -Simple: 15

minutes -Complicated:

4 hours 3.2 Design of Poster and Tarpaulin

-Simple:4 hours -Complicated: 2

days

4. Preparation

Division Chief Assigned Processing

Staff GISD

Page 154 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

of Audio-Visual Presentation

-Simple: 1 day -Complicated:

5 days

5. Preparation of Copies 5.1 Photo

-Simple (dated current year or 2

years before current year): 3

hours -Complicated

(dated 3 years or more before

current year):2 days

5.2 Video -Simple (dated

current year or 2 years before current year):

3 hours -Complicated

(dated 3 years or more before

current year):2 days

6. Speech/ Message Writing/ Editing

-Simple: 2 days -Complicated: 5

days

3. Review and receive the product/service

3. Provide the service/release

the requested

output

None 5 minutes Assigned Processing Staff GISD

Page 155 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

4. Fill out acceptance

and provide

feedback through

CRMS or portion of the

Internal Request form

4. Check

Completeness of acceptance and feedback via CRMS or portion of the Internal

Request form

None 1 minute Assigned Processing Staff GISD

TOTAL None 1. Document Editing Service

-Simple: 2 days and 38 minutes

-Complicated: 5 days and 38

minutes

2. Documentation

of an Event 2.1 Photo

-Simple: 1 hour and 38 minutes

-Complicated: 1 day and 38

minutes

2.2 Video

-Simple: 1 hour and 38 minutes

-Complicated: 1 day and 38

minutes

2.3 NAMRIA Newscoop



minutes

3. Graphic Arts Services

3.1 Photo Editing

Page 156 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

-Simple: 53 minutes

-Complicated: 4 hours and 38

minutes

3.2 Design of Poster and Tarpaulin

-Simple: 4 hours and 38

minutes


minutes

4. Preparation of Audio-Visual

Presentation

-Simple: 1 day and 38 minutes


minutes

5. Preparation of Copies

5.1 Photo

-Simple (dated current year or 2 years before current year): 3 hours and 38

minutes

-Complicated (dated 3 years or more before current year): 2

days and 38 minutes

5.2 Video

-Simple (dated current year or 2 years before current year): 3

Page 157 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE


-Complicated (dated 3 years or more before current year): 2

days and 38 minutes

6. Speech/Messag

e Writing



minutes

Page 158 of 231

GISMB/GISD-06. Provision of Information, Education, and

Communication (IEC) Activities (Internal) NAMRIA internal clients can request the setting up of a map and technology exhibit and the conduct of an IEC campaign or a tour of the agency’s facilities.

Office or Division:







Online request through Client Request Management System or Internal Client Request form when offline (one copy)

www.namria.gov.ph/isportal.aspx (online) or www.namria.gov.ph/forms.php (to download form for offline use) or GISD (printed form)


PROCESSING TIME

PERSON RESPONSIBLE

1. Request the

desired IEC activity through CRMS

Note: The request must be

authorized by

the Division Chief or authorized

personnel.

1. Receive request and check

completeness of the information

1.1 Endorse

request to

Information Officer


GISD

2. Discuss

request details

with the

Information Officer

2. Check availability of schedule and resources

2.1 Review and

approve/ disapprove the

request 2.2 Prepare the

necessary requirements for

None 30 minutes

1 hour (TOF);

3 days (exhibit);

3 days (IEC campaign)

Assigned Information Officer

GISD

Division Chief GISD

Assigned

Information Officer/ Resource Person/

Graphic Artist GISD


Page 159 of 231


PROCESSING TIME

PERSON RESPONSIBLE

the conduct of IEC activity

3. Acknowledge/ participate in the IEC activity

3. Conduct the activity

None 4 hours per TOF;

1 day per 1 day

exhibit;

1 day per 1 day IEC campaign

Assigned Information Officer/ Resource Person/

Graphic Artist GISD

4. Fill out acceptance

and provide

feedback through

CRMS or portion of the

Internal Request form

4. Check

completeness of acceptance and feedback through

CRMS or portion

of the Internal Request form

None 2 minutes Assigned Information Officer/ Resource Person/

Graphic Artist GISD

TOTAL None 5 days, 1 hour and 34 minutes

(TOF);

4 days and 34 minutes (exhibit);

4 days, and 34 minutes (IEC

campaign)

Page 160 of 231

GISMB/GSDD-01. Development of Information System Information Systems (IS) are being developed by the Geospatial System Development Division (GSDD) of the Geospatial Information System Management Branch (GISMB) to support the operations of different NAMRIA units. It automates the Agency’s manual processes for easy retrieval of information and generation of reports. The development of IS strictly follows the system development life cycle that includes System Analysis, System Design, Application Development, System Implementation, and System Maintenance, as documented in the NAMRIA Quality Management Operations Manual.

Office or Division: Geospatial System Development Division (GSDD)







Validated Client Requirements Assessment Report (one copy) Note: Applicable after the conduct of the client requirements assessment.

GSDD

Validated System Requirements Analysis Report (one copy) Note: Applicable after the conduct of system requirements analysis.

GSDD

Filled-out Test Script Note: Applicable after the development of the information system.

GSDD

Certificate of System Installation (one copy) Note: Applicable after the development of the information system.

www.namria.gov.ph/forms.php (to download form) or Records Section (printed form) or GSDD (filled-out form)

Page 161 of 231

Online Pre-Test via GSDD standard online tool or Pre and Post Test System User Training filled-out form (NAMRIA-ISDM-Form02) when offline Note: Applicable after confirmation of the schedule for the conduct of system user training.

www.namria.gov.ph/sut.html (online) or Records Section (printed form) or GSDD (filled-out form)

Online Post-Test via GSDD standard online tool or Pre and Post Test System User Training filled-out form (NAMRIA-ISDM-Form02) when offline Note: Applicable after the conduct of system user training.


Online Training Evaluation via GSDD standard online tool or Training Evaluation form (NAMRIA-KS-Form05) when offline Note: Applicable after the conduct of system user training.


Online acceptance via Client Request Management System or Internal Client Request filled-out form when offline Note: Applicable after the conduct of system user training.

www.namria.gov.ph/isportal.aspx (online) or GSDD (filled-out form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request via CRMS.

Note: The request must be authorized by the Division Chief or authorized personnel.


1.2. Discuss the request details with Internal Client and/or with Section Supervisors.

None 1 day Clerk GSDD

Division Chief and

Supervisors GSDD

Page 162 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.3. Approve or disapprove the request.

Note: Approved system for development must be scheduled and included in GSDD’s project folder. The succeeding activities will be conducted based on the approved work plan.

Division Chief GSDD

2. Participate in the Client Requirements Assessment (CRA).

2.1. Validate CRA

report.

2. Conduct CRA. 2.1. Prepare CRA

report.

None 44 days System Research and Analysis Section

(SRAS) Team GSDD

3. Participate in System Requirements Analysis (SRA) presentation.

3.1 Validate SRA

report.

3. Conduct SRA. 3.1. Prepare and

present SRA report.

None 44 days SRAS Team GSDD

4. Participate in system testing using Test Script.

Note: This activity may be assigned to a representative. 4.1. Sign Certificate of

Installation.

4. Prepare System Design Document.

4.1 Develop, test,

and install the information system.

4.2 Prepare

System User Manual.

None 165 days Application Development and

Maintenance Section (ADMS) GSDD

Page 163 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

5. Participate in System User Training (SUT) and accomplish the following online:

-Pre Test -Post Test -Training Evaluation

Note: This activity may be assigned to a representative.

5. Conduct SUT.

None 1 day ADMS and SRAS Team GSDD

6. Accomplish acceptance and feedback via CRMS.

None 10 minutes


Page 164 of 231

GISMB/GSDD-02. Provision of Web Publishing Services NAMRIA units can request for the uploading of their respective content(s) to the agency website. This content can be data, information, and/or knowledge for general public consumption and regulatory requirements of the agency.

Office or Division: Geospatial System Development Division (GSDD)








Online acceptance via Client Request Management System or Internal Client Request filled-out form when offline Note: Applicable after the validation of the product by the Client.

www.namria.gov.ph/isportal.aspx (online) or GSDD (filled-out form)


PROCESSING TIME

PERSON RESPONSIBLE

1. Send request details via CRMS.

Note: The request must be authorized by the Division Chief or authorized personnel.

1. Receive the request.

1.1. Approve or

disapprove the request.

None 1 hour Clerk GSDD

Webmaster GSDD

2. Check status of request

2. Process and display requested web content.

None 4 hours Webmaster or Web Assistant

GSDD


Page 165 of 231


PROCESSING TIME

PERSON RESPONSIBLE

3. Validate the product.

3. Show Client the web content online.

None 30 minutes Webmaster or Web Assistant

GSDD

4. Accomplish the acceptance and provide feedback via CRMS.

4. Notify Client completion of request.

None 10 minutes Webmaster or Web Assistant

GSDD

TOTAL None 5 hours and 40 minutes

Page 166 of 231

Support Services Branch

External Services

Page 167 of 231


(External Clients) The Human Resource Management Section (HRMS) under the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of certifications and service records based on the Personnel Information System (PIS), Personal Services Itemization and Plantilla of Personnel (PSIPOP), and other pertinent documents. The certifications and service records are important documents used by former employees for their application, promotion, retirement, travel and for whatever legal purpose they may serve. The records were automated starting Year 2000; however, records of employees who were employed before Year 2000 were not included in the existing HR system. The records shall be retrieved manually from HR Records Storage Room or verified from the Civil Service Commission (CSC).

Office or Division: Human Resource Management Section, Administrative Division




Who may avail: Former NAMRIA employees


External Client Request form (one copy) and One (1) valid identification (ID) card Copies of service records, appointment and other pertinent documents Contact details If the request is filed through a representative, an Authorization Letter and one (1) valid ID of the representative

HRMS Office (Printed Form) Former Employee Former Employee Former Employee and Authorized Representative


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Page 168 of 231

1. Request

certification or service record by filling-up ECRF

Former employee should provide specific requirement/information needed and for what purpose it may serve If the request is through phone call, former employee must provide complete information with regards to the service requested and for whatever legal purpose the document may serve. Contact Number is also important

In the absence of the former employee, duly authorized representative of the employee may transact with HRMS upon presentation of Authorization Letter and presentation of Valid former employee and the authorized representative.

1. Receive and

Check request from CRMS. Verify with client information required if necessary.

1.1 Check and

Verify records in the Human Resource Information System (PIS, PSIPOP) and other employee information If record is available proceed to Step No. 7, if not proceed to Step No. 4

1.2 If former employee of the Bureau of Coast and Geodetic Survey /Hydrography Branch, coordinate with HB to check and verify records If the record is available proceed to Step No.7

None

None

None

15 minutes

3 hours

15 minutes

Administrative

Officer IV (HRMO II)

SSB-HRMS

Administrative Assistant II SSB-HRMS

Clerk III HB

Administrative Officer IV (HRMO II)

SSB-HRMS


Clerk III HB


SSB-HRMS


Clerk III HB

Page 169 of 231

3. Retrieve records from HR Records Storage Room

5. Request

record from CSC Field Office If record is available proceed to Step No. 7, if not proceed to Step No. 5

None

None

3 days

8 days

PDA III/PDA II/DP III

SSB-HRMS

Clerk III HB

Administrative

Assistant II SSB-HRMS

PDA III/PDA II & DP III

SSB-HRMS

6. If additional information is necessary, request record from CSC Central Office

Php 50.00per record

8 days Administrative Assistant II SSB-HRMS

PDA III/PDA II &

DP III SSB-HRMS

7. Draft Certification and/or Service Record Affix initial

For HB , send certification/ service record to Fort Bonifacio Office for signature of Chief Admin

None

None

30 minutes

1 day


SSB-HRMS


Clerk III HB

8. Review the contents of the Certification/Service Record and sign the

None 4 hours Chief, Administrative

Division SSB-Admin

Division

Page 170 of 231

document/s

9. Inform the employee or authorized representative of the availability of the requested document/s 10. Release the document and request for client feedback(depending upon the availability of the former employee or authorized representative)

None

None

15 minutes

15 minutes

Data Processor III SSB-HRMS


2. Check and Receive the requested document/s 3. Fill out the ECRF Feedback/ Suggestion Details

2. Check and record Client feedback and rating

None 15 minutes


Total Php50.00 per record

20 days and 45 minutes

Page 171 of 231

SSB/AD-02. Issuance of Certified Copies of Documents The Records Management Section issue certified copies of NAMRIA generated-records such as directives and issuances to include policies, guidelines, memoranda, circulars, office orders, quality management and operations manual; and other documented information.

Office or Division:

Records Management Section-Administrative Division





Who may avail:

1. NAMRIA Employees 2. Courts and administrative bodies exercising investigative

functions in aid of determination or resolution of pending cases 3. Other authorized requesting party or entities


WHERE TO SECURE

For Internal Clients: 1. Online request via Client

Request Management System

2. Internal Client Request form when offline (one copy)

For External Clients: 1. External Client Request form

(one copy) 2. One (1) valid identification

(ID) card

3. If the request is filed through a representative, an Authorization Letter and one (1) valid ID of the representative

For Internal Client: 1. www.namria.gov.ph/isportal.aspx (online) 2. www.namria.gov.ph/forms.php (to download

forms for offline used) 3. Records Management Section (printed form)

For External Client: 1. Records Management Section (printed form)

http://1.www.namria.gov.ph/isportal.aspx


Page 172 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish the client request

1.1.Receive/ review the accomplished form

None 5 minutes Data Processor III SSB- Records

Management Section

2. Wait while the requested documents are being retrieved

2.1.Retrieve the requested documents available

2.2.If documents are not available, inform the client that the requested documents are not available

2.3.If documents are available, scan or photocopy/reproduced the requested documents

2.4.Mark the requested document with “Certified True Copy” stamp and affix initial

None

15 minutes Administrative Officer I SSB-Records

Management Section

or

Administrative Officer V SSB- Records

Management Section

Page 173 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2.5.Sign the certification of the requested documents

3. Check availability of the documents received

3.1.Release requested documents to Client

None 5 minutes Administrative Officer I SSB- Records

Management Section

4. Fill out Client Acceptance and Feedback Details for Internal Clients and Feedback Suggestion for External Clients

None 5 minutes


Page 174 of 231

SSB/AD-05. Issuance of Special Order/Embarkation Order for

NAMRIA On-the-Job Training (OJT)

The Human Resource Development Section of the Administrative Division facilitates the issuance of Special Order/Embarkation Order for On-the-Job Training (OJT) to student OJT applicants. The NAMRIA OJT Program is an extension service of the agency. The program aims to provide relevant learning opportunity to students in the form of actual exposure to work settings/situations.

Office or Division:

Human Resource Development Section (HRDS), Administrative Division, Support Services Branch (SSB)




Who may avail:

External Clients


Letter of Request from the University of the on-the-job/apprentice trainee/s

School/University coordinator

Resume of the on-the-job/apprentice trainee/s

On-the-job/apprentice trainees/s


PROCESSING TIME

PERSON RESPONSIBLE

1. Request On-the-Job Training

1.1 Receive, record and forward the request for OJT to the Records Section for the Administrator’s marginal note and approval of the Request

None 15 minutes Project Development Assistant II

SSB-HRD Section

Administrative Officer IV

SSB-HRD Section

Page 175 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.2 If there is an existing Memorandum of Agreement (MOA) Partnership between NAMRIA and the University proceed to the processing steps if none prepare MOA for the approval of the Administrator and the School/University Head, and proceed to the processing steps

None 2 hours Administrative Officer IV

SSB-HRD Section

Administrative Officer V

SSB-HRD Section

1.3 Coordinate with the OJT applicant and University/School Coordinator on the status of the OJT request

None 15 minutes Project Development Assistant II,

SSB-HRD Section


SSB-HRD Section

1.4 Coordinate the placement of the OJT applicant to the Branch Director and Division Chief


SSB-HRD Section


SSB-HRD Section

1.5 Prepare the Special Order (SO)/Embarkation Order, Conforme letter

None 2 hours Project Development Assistant II,

SSB-HRD Section


SSB-HRD Section

Page 176 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.6 Review and endorse the Special Order (SO)/Embarkation Order,Conforme letter to the Chief Administrative Division

None 2 hours Project Development Assistant II,

SSB-HRD Section


SSB-HRD Section

1.6 Endorse the Special Order (SO)/Embarkation Order, Conforme letter to the SSB Director

None 2 hours Chief Administrative

Division SSB-Admin Div

1.5 Endorse Special Order/Embarkation Order and Conforme letter to the Office of the Administrator for his approval and signature

None 2 hours Director SSB-NAMRIA

1.6 Sign and approve the Special Order/ Embarkation Order and Conforme letter

None 8 hours Administrator NAMRIA

1.7 Send the approved Special Order/ Conforme letter to OJT applicant and OJT School coordinator through email together with the MOA partnership agreement between University and NAMRIA


SSB-HRD Section


SSB-HRD Section

Total None 1 day, 3 hours and 15

minutes

Page 177 of 231

SSB/AD-06. Purchase of Bidding Documents This service refers to the purchase of bidding documents which are issued by NAMRIA as bases for bids.

Office or Division: Property and Supply Management Section (PSMS), Administrative Division, Support Services Branch




Who may avail: Supplier/ Contractor


External Client Request Form (one copy)

PSMS Office (Printed Form)

Order of Payment (four copies) PSMS Office (Printed Form)

Official Receipt (one copy) Cashier Office

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Request bidding documents and fill out the logbook for Supplier/ Contractor information

1. Verify name of project and prepare the Order of Payment

1.1 Prepare the ECRF to be given to the client

Maximum Cost of Bidding Documents:

- PhP1,000.00 (More than 500,000

up to 1 Million Approved

Budget for the Contract [ABC])

-PhP5,000.00 (More than 1 Million up to 5 Million ABC)

-PhP10,000.00 (More than 5 Million up to

50 Million ABC)

5 minutes Project Development

Assistant I SSB-Supply

Office

or Supply Officer II

SSB-Supply Office

Page 178 of 231


TIME PERSON

RESPONSIBLE

-PhP25,000.00 (More than 10 Million up to

50 Million ABC)

-PhP50,000.00

(More than 50 Million up to 500 Million

ABC)

-PhP75,000.00 (More than 500 Million

ABC)

2. Proceed to the Accounting Section for Order of Payment (OP) control number

3. Pay for the bidding documents

2. Issue control number

3. Issue Official Receipt (OR)

None

None

5 minutes

5 minutes

Accountant Officer III

SSB-Accounting

Office

Cashier II SSB-Cashier

Office or

Administrative Officer III

(Cashier I) SSB-Cashier

Office or

SN3 SSB- Cashier

Office or

Administrative Officer

I (Cashier I)

SSB-Cashier Office

4. Provide OR and OP

4. Verify and photocopy the Official Receipt

None

5 minutes

Project Development

Assistant I

Page 179 of 231


TIME PERSON

RESPONSIBLE

and Order of Payment

4.1 Provide the bidding documents and ECRF to the client for feedback

None

5 minutes

SSB-Supply Office

or

Supply Officer II SSB-Supply

Office

5. Receive the bidding documents from the receiving personnel and fill-out the ECRF Feedback/Suggestion Details

5. File the OR, OP and ECRF

None 5 minutes Project Development

Assistant I SSB-Supply

Office

TOTAL

Approved Budget for the

Contract

Maximum Cost

of Bidding Documents( in

Philippine Peso)

500,000 and below

500.00

More than 500,000 up to 1 Million

1,000.00

More than 1 Million up to 5 Million

5,000.000

More than 5 Million up to 10 Million

10,000.00

More than 10 Million up to 50

25,000.00

30 minutes per

transaction

Page 180 of 231


TIME PERSON

RESPONSIBLE

Million

More than 50 Million up to 500

Million

50,000.00

More than 500

Million

75,000.00

Page 181 of 231

SSB/AD-09. Issuance of Canvass Proposal Slip

This service refers to issuance of Canvass Proposal Slip Forms for Goods, whether supplies and materials (CPF-1) or Labor and Materials (CPF-2). Canvass Proposal Form 1 (CPF-1) is the form used by an accredited supplier in submitting quotations for the procurement of goods. It is accompanied by the supplier and submitted to the Bids and Awards Committee (BAC) in a sealed envelope. Canvass Proposal Form 2 (CPF-2) is the form used by an accredited supplier in submitting quotations for the procurement of services. It is accomplished by the supplier and submitted to BAC in a sealed envelope.




G2C- Government to Citizen


Who may avail: Supplier/Contractor


External Client Request Form

(one copy) www.namria.gov.ph/forms.php (to download form for offline use) or PSMS Office (Printed Form)

ITB/Canvass Proposal Slip

www.namria.gov.ph/forms.php (to download form for offline use) or Supply Section (printed form)


PROCESSING TIME

PERSON RESPONSIBLE

1. Request Canvass Proposal Slip

- Goods (CPF-1) - Labor and Materials (CPF-2)

1.Receive the request and prepare the Canvass Proposal Slip

1.1 Advise the client to submit the

None

10 minutes Supply Officer I SSB-Supply Office



Page 182 of 231


PROCESSING TIME

PERSON RESPONSIBLE

Canvass Proposal Slip and within three working days and fill-up the ECRF Feedback/Suggestion Details.

1.2 The deadline for submission may be extended if no or less than the required number of price quotations (at least three) are received

2. Accomplish Canvass Proposal Slip

2. Inspect the duly accomplished Canvass Proposal Slip form and submit the sealed bid to the Bids Awards Committee

None 5 minutes Supply Officer I SSB-Supply Office


Page 183 of 231

SSB/AD-10. Issuance of Official Receipt (OR)

The Cashier Section’s frontline service is the Issuance of Official Receipt. As a basis and to ensure the fee agreement between the Client and the Agency, the Client must submit an Order of Payment (OP) from the Accounting Section which the Collecting Officer receives followed by the issuance of Official Receipt. The Cashier Section acknowledges payment for the products/services such as:

GISMB: -GIS (Geographic Information System) Training Course onsite/offsite

Project from other Government Agencies supported by MOA (Memorandum of Agreement)

RDAB: -Various LC (Land Classification) Maps

-Certification Fee of No FAO (Forestry Administrative Order) Records

-Thematic Maps (ENR datasets: Land cover, Slop, Coastal Resources Maps)

MGB: -Geodetic Control Points & Benchmark Certification

-GNSS Registration

-GNSS Data Evaluation

-Administrative Maps (Provincial & Regional)

-Certification of Maps

-Relief Map of the Philippines

-Topographic Maps (1:10,000; 1:50,000; 1:250,000; 1:40,0000. 1:50,000)

-ORI, DTM, DSM, IfSAR, LIDAR, Orthoimage, Orthophoto, Aerial Photo

Others: -Refund of Excess TEV

-Refund of Excess Cash Advances

- Bidding Documents

Page 184 of 231

Office or Division: Cashier Section, Administrative Division, Support Services Branch





Who may avail: All NAMRIA Employees, Suppliers/Contractors and Clients


Order of Payment Cashier Office

Clients Service Satisfaction Survey (one copy)

Cashier Office (Printed Form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Provide Order of Payment (OP)

1. Receive OP

1.1 Prepare and fill up OR details

1.2 Issue OR

None

5 minutes Administrative Officer III

(Cashier II) SSB-Cashier

or Cashier III

SSB-Cashier

2. Receive Official Receipt (OR) and provide client satisfaction feedback

2. Compile client satisfaction feedback

None 1 minute Administrative Officer I

(Cashier I) SSB-Cashier

or SN3

SSB-Cashier

TOTAL None 6 minutes from start of transaction

Page 185 of 231

SSB/AD-12. Provision of Library Services (External)

The NAMRIA Library and Documentation Services (LDS) is a special library that supports the information needs of NAMRIA employees and clients. It consists of a comprehensive collection of published and unpublished materials on mapping, surveying, geodesy, remote sensing, hydrography, oceanography, environment and natural resources (ENR) and other related subjects.

The LDS is also responsible for acquiring, organizing, maintaining, and disseminating information materials relevant to the agency’s mandate, programs, projects and activities. Its holding comprises of topographic maps, nautical charts, books, posters, serials, slides, and other media on ENR and mapping. Special collection of rare books on mapping and surveying, Gender and Development (GAD), and Human Resource and Organizational Development (HROD) are also available.

Office or Division:

Library and Documentation Services



Government to Citizen

Government to Government Government to Business

Who may avail: External Clients


Letter of Request Library Office (Printed Form)

External Client Request Client


PROCESSING TIME

PERSON RESPONSIBLE

1.Request library services through Letter of Request (walk-in or mail/Email)

1.Receive Letter of Request and forward to Records Section for approval of the Administrator

Through mail/Email 1.1 Receive and

process the

None

15 minutes

Administrative Aide VI SSB-Library Office

Page 186 of 231


PROCESSING TIME

PERSON RESPONSIBLE

approved request from the Office of the Administrator

Walk-In

1.2 Assist the client but no borrowing, scanning or taking a picture yet unless there is approval from the administrator

Administrative Aide VI

SSB-Library Office

OIC-Library and Documentation

Services SSB-Library

Office

2. Inform the client of the status of request

2.1 Furnish a copy of the requested material/s

None

15 minutes

Administrative

Aide VI SSB-Library

Office OIC-Library and Documentation


Office

3. Fill out the ECRF

3.1 Overall experience

Compile the accomplished ECRF

None

10 minutes


SSB-Library Office


Page 187 of 231

SSB/FMD-04. Processing of Order of Payment

The Accounting Section provides accounting services and manages the finances of a company. Its functions include the processing of Order of Payment for external and internal clients.

Office or Division:

Accounting Section, Financial and Management Division






WHERE TO SECURE

Order of Payment Form Front Line Services Unit/Information Client Service Unit


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Processing of Order of Payment form

1.1. Records in the Logbook and assign numbers to the Order of Payment form

None 2 minutes Account Officer V

Accounting Section, FMD

Account Officer III

Accounting Section, FMD

2. Proceed to the Cashier Section for payment

SSD/AD-10 6 minutes Cashier


Page 188 of 231

SSB/PPD-01. Provision of Printed/Digital Copy of Project-Related

Documents

The Policy and Planning Division (PPD) under the Support Services Branch (SSB) provides services in the form of provision of printed/digital copies of project related documents (forms, reports and references).

Office or Division:

Policy and Planning Division






Client Request Form through Client Request Management System (CRMS)

Request through Client Request Management System (CRMS)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplish the Client Request Form for External Clients and CRMS for Internal Clients

1.1 External- receive and review the accomplished form

Internal- Check the CRMS

None 1 minute Planning Officer I Policy and

Planning Division

1.2 Approval of the request and provision of additional instructions

None

3 minutes

Planning Officer V


1.3 Preparation of requested document

None

10 minutes Planning Officer I


Page 189 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.4 Review and assessment of requested document

None 3 minutes

Planning Officer V Policy and

Planning Division

1.5 Inform the client of the availability of the requested document

None

1 minute Planning Officer I


1.6 Release document and ask the client to affix his/her signature on the logbook


Planning Division

2. Receive the document and fill up Client Acceptance and Feedback Form for External Clients and CRMS for Internal Clients

2.1 External- Input Feedback to the CRMS Internal- Check feedback to CRMS


Planning Division


Page 190 of 231

Support Services Branch

Internal Services

Page 191 of 231

SSB/OD-01. Processing of Documents


Office or Division:

Office of the Director, Support Services Branch (SSB)

Classification: Simple or Complex






Routing Slip

Letter/Memo


PROCESSING TIME

PERSON RESPONSIBLE

1. Forward document/s received from the Office of the Administrator

1.1 Encode the document/s

None 5 minutes Assigned Staff Office of the

Director, SSB

1.2 Review and endorse the document/s

None 5 minutes Director, SSB

1.3 Forward the document/s to the concerned divisions for appropriate action

None

5 minutes

Assigned Staff Office of the

Director, SSB

Page 192 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.4 Prepare letter/memo-reply and/or recommendations

None Simple: 2 days

Complex: 5 days

Concerned Division Chiefs (AD, FMD,

PPD, ESD)

1.5 Receive letter/memo-reply for approval of the SSB Director


Director, SSB

1.6 Review and endorse the letter/memo-reply to the Administrator

None 5 minutes Director, SSB

1.7 Review and forward the letter/memo-reply for the Administrator’s approval

None 5 minutes Chief of Staff Office of the Administrator

1.8 Approve and sign the final letter/memo-reply

None 5 minutes Administrator

1.9 Receive the approved QR-coded letter/memo-reply, secure a copy for filing, and forward the document for dispatch


Director, SSB

1.10 Dispatch/release the original letter/memo-reply

None Administrative Officer V/Records

Officer Records

Management Section

Page 193 of 231


PROCESSING TIME

PERSON RESPONSIBLE

TOTAL None Simple: 2 days

Complex: 5 days

Page 194 of 231

SSB/AD-01a. Issuance of Certifications and Service Records

(Internal Clients)

The Human Resource Management Section (HRMS) under the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of certification and service records based on the Personnel Information System (PIS), Personal Services Itemization and Plantilla of Personnel (PSIPOP) and other pertinent documents. The certification and service records are important documents used by employees for their application, promotion, retirement, travel and for whatever legal purpose it may serve.

Office or Division: Human Resource Management Section, Administrative Division



Who may avail: Current NAMRIA Employees


Internal Client Request Form (ICRF) one copy

www.namria.gov.ph/forms.php (to download forms for offline used)Human Resource Management Section (printed form)

Client Request Management System (CRMS)

www.namria.gov.ph/isportal.aspx (online)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request certification or service record through the CRMS, and notify HR-in charge. Employee should provide specific requirement/ information needed and for what purpose

1. Receive and Check request from CRMS. Verify with client information required if necessary.

None 15 minutes


(HRMO II) SSB-HRMS

Administrative


Clerk III

HB


http://1.www.namria.gov.ph/isportal.aspx

Page 195 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

it may serve

1.2. Process the request

None 15 minutes Administrative Officer IV

(HRMO II) SSB-HRMS

Administrative


Clerk III

HB

1.3 Check and Verify records in the Human Resource Information System (PIS, PSIPOP) and other employee information system

None

3 hours Administrative Officer IV

(HRMO II) SSB-HRMS

Administrative


Clerk III

HB

1.4 Draft Certification and/or Service Record Affix initial

None 1 hour Administrative Officer IV

(HRMO II) SSB-HRMS

Administrative


Clerk III

HB

1.5.Review the contents of the Certification/ Service Record and sign the document/s

None 4 hours Chief, Administrative Division

SSB-Admin Division

Page 196 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.6. Inform the employee of the availability of the requested document/s

1.7. Release the document and request for client feedback

None 15 minutes Data Processor III SSB-HRMS

2. Check and Receive the requested document/s

2.1 Check and record Client feedback and rating

None 15 minutes


3. Fill out the ICRF Client Acceptance and Feedback Details /CRMS Acceptance and Feedback

TOTAL None 1 Day and 1 hour

Page 197 of 231

SSB/AD-03. Issuance of Certification of Leave Credits

The Human Resource Management Section (HRMS) of the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of leave credits based on the leave records of the employee. The certification of leave credits is an important document used by the employee for leave application, loan application monetization/commutation of leave credits, computation of terminal leave benefits, and whatever legal purpose the certification may serve.

Office or Division: Human Resource Management Section/ Administrative Division




Who may avail: Current NAMRIA Employees


Internal Client Request Form

(one copy)

Client Request Management System (CRMS)

1. www.namria.gov.ph/isoportal.aspx (online)

2. www.namria.gov.ph/forms.php (to download forms for offline used)

3. Human Resource Management Section (Printed Form)


PROCESSING TIME

PERSON RESPONSIBLE

1. Request for leave credits through ICRF or CRMS, and notify HR-in charge

1. Receive and Check request from CRMS and

None 15 minutes

Administrative Officer IV (HRMO II) SSB-HRMS

1.1 Check the available leave credits of the employee from the employee’s HRIS/Leave Record and

None 4 hours For GISMB: Administrative Officer

IV (HRMO II)

SSB-HRMS

For MGB:

http://www.namria.gov.ph/isoportal.aspx


Page 198 of 231


PROCESSING TIME

PERSON RESPONSIBLE

record it to the Leave Credits Form Affix the initial of the HR staff

Administrative Officer II (HRMO I) SSB-HRMS

For HB:

SN3

Hydrography Branch

For SSB: PDA III

SSB-HRMS

For RDAB:

PDA II SSB-HRMS

3. Review and sign the form

None

15 minutes Administrative Officer

V (HRMO III) SSB-HRMS

4. Inform the employee of the availability of the requested document/s

Release the

document and request for client feedback

None 15 minutes For GISMB: Administrative Officer

IV (HRMO II)

SSB-HRMS

For MGB: Administrative Officer

II (HRMO I) SSB-HRMS

For HB:

SN3

Hydrography Branch

For SSB: PDA III

SSB-HRMS

For RDAB:

PDA II SSB-HRMS

Page 199 of 231


PROCESSING TIME

PERSON RESPONSIBLE

2. Check and receive the requested document/s

Fill out the ICRF Client Acceptance and Feedback Details/CRMS Acceptance Feedback

2.Check and record Client feedback and rating

None 15 minutes

For GISMB: Administrative Officer

IV (HRMO II)

SSB-HRMS

For MGB: Administrative Officer

II (HRMO I) SSB-HRMS

For HB:

SN3

Hydrography Branch

For SSB: PDA III

SSB-HRMS

For RDAB:

PDA II SSB-HRMS

TOTAL None 5 hours

Page 200 of 231

SSB/AD-04. Issuance of Request for Travel Authority (TA) and

Justification Memorandum/Endorsement for Scholarship and

Foreign Training

The Human Resource Development Section of the Administrative Division facilitates the request for the approval of the Travel Authority (TA) for Scholarships and Foreign Trainings. A TA is an important document for scholarship and foreign training. Government officials and workers granted with a scholarship or foreign training must present an approved TA before they can be allowed to travel abroad and pursue their grant. This is in compliance with the DENR Scholarship policy, NAMRIA Learning and Development (L&D) policy and existing memorandum guidelines, circulars and policies pertaining to foreign travels.

Office or Division:

Human Resource Development Section (HRDS), Administrative Division

Support Services Branch (SSB) National Mapping and Resource Information Authority





1 Set of Original and 1 set of Photocopy of the following documents:

Acceptance/Offer Letter with funding Source from the Organizer/Sponsor Institution

Organizer/ Sponsor Institution

Signed Training Nomination Letter/Endorsement Memorandum

File Copy of Grantee/Human Resource Development Section

Training Invitation File Copy of Grantee/Human Resource Development Section

Updated Personal Data Sheet (PDS) and signed

Grantee

Service Record Human Resource Management Section (HRMS) through Client Request Management System

Page 201 of 231

(CRMS) www.namria.gov.ph/isoportal.aspx (online)

Certification Containing the following: · Employment Certification

· No Pending Administrative Case

· No Pending Nomination in another in Course

· Very Satisfactory Factory Performance Rating

HRDS through CRMS www.namria.gov.ph/isoportal .aspx (online)

Certificate of Actual Duties and Responsibilities Signed by Immediate Supervisor

Grantee

Travel History (within 24 months) Grantee

Travel Report of the Previous Travel, if applicable

Grantee

Medical Certificate, if needed Grantee

NAMRIA Scholarship Service Contract, if needed

HRDS

DENR Scholarship Service Contract, if needed

DENR Career Development Division (CDD)/ NAMRIA HRDS

Original Routing Slip Used During Nomination Stage

Grantee/HRDS

Accomplished Request for Travel Authority Checklist of Requirements

HRDS


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Receive the Memorandum Endorsement of Acceptance/ Acceptance Letter

1.1 Instruct the nominee to submit the complete documentary requirements for the Request for Travel Authority and Justification

None Administrative Officer IV

SSB- HRDS

Page 202 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Memorandum/Endorsement

1.2 Prepare the Request for Travel Authority and Justification Memorandum/Endorsement based on the provisions of Executive. Order No. 77 and Office of the President Memorandum Order No 35, NAMRIA Service/ Scholarship Contract, and DENR Scholarship Service Contract (If needed) * If requirements/attachments are completed based on the scholarship/foreign training checklist of requirement endorse to the Chief Administrative Division

Php 150 payment for

the Notarization

of Service/

Scholarship Contract

4 hours Administrative Officer IV

SSB-HRDS

Administrative Officer V

SSB-HRDS

1.3 Review and endorse the Request for Travel

None 4 hours Chief, Administrative

Division

Page 203 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Authority and Justification Memorandum/Endorsement documents to the Personnel Development Committee (PDC) Chairperson

SSB-Admin Division

1.4 Endorse the request for Travel Authority and Justification Memorandum/Endorsement to the Office of the Administrator for his approval and signature

None 30 minutes Director, SSB SSB-Director Office

1.5 Sign the Request for Travel Authority and Justification Memorandum/Endorsement address to DENR Secretary re: Issuance/ Approval of Travel Authority


1.6 Endorse to DENR the Signed Request for Travel

None 2 hours Project Development Asst

III SSB-Admin Div

Page 204 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

Authority and Justification Memorandum/Endorsement


SSB-Admin Division

TOTAL None 1 day, 2 hours

and 30 minutes

Page 205 of 231

SSB/AD-07. Issuance of Copy of Property Acknowledgment Receipt (PAR) or Inventory Custodian Slip (ICS)

This service refers to the issuance of PAR or ICS which are documents issued to end-users to account for the turn-over of certain goods and all equipment procured.







WHERE TO SECURE

Property Acknowledgement Receipt (one copy)

PSMS (Printed Form)

Inventory Custodian Slip (one copy)

PSMS (Printed Form)

Client Request Management System

www.namria.gov.ph/ispotal.aspx (online)


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request a copy of PAR or ICS personally or through Client Request Management System (CRMS)

1. Receive request and verify the requestee’s name in the logbook of controlled PAR or ICS

None

None

5 minutes

10 minutes

Project Development Assistant I

SSB-Supply Office Project Development

Assistant I

http://www.namria.gov.ph/ispotal.aspx

Page 206 of 231


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.1 Photocopy the PAr or ICS

SSB-Supply Office

1.3 Release the PAR or ICS copy and advise the client to provide feedback through CRMS

None 1 minute Project Development Assistant I

SSB-Supply Office

2. Receive the copy of PAR or ICS and provide feedback through CRMS

None 1 minute Project Development

Assistant I SSB-Supply Office


Page 207 of 231

SSB/AD-08. Turn-in of Property, Plant, and Equipment This service refers to the turn-in of unserviceable property and equipment. Employees may avail of this service on Fridays.

Office or Division:

Property and Supply Management Section (PSMS), Administrative Division, Support Services Branch



G2C - Government to Client/Citizens

Who may avail:

All NAMRIA Employees


Property Turn-In Slip Form (one copy) www.namria.gov.ph/forms.php (to download form for offline use) or PSMS Office

Technical Inspection Report (TIR) (one copy)

ESD/ GICTD

Internal Client Request Form (one copy)

www.namria.gov.ph/forms.php (to download form for offline use) or PSMS Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for turn-in of property and equipment personally and fill-out the Internal Client Request Form (ICRF)

1. Receive the request of Turn-in Slip form to be given to the client


SSB-Supply Office

2. Accomplish the Turn-in Slip form for the property and equipment turned-in with

2. Check and verify the duly accomplished Turn-in Slip Form vis-à-vis the turned-in


SSB-Supply Office



Page 208 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

the signature of the accountable employee with TIR for turned-in equipment as attachment

property and equipment

2.1 Place the

turned-in property and equipment in the PSMS Storage Area for safekeeping


SSB-Supply Office

2.2 Cancel the

turned-in property and equipment from the Property Acknowledgement Receipt (PAR) of the client

2.3 If the accountable officer is unknown, trace the PAR of the equipment turned-in.

None

None

3 minutes

2 day


SSB-Supply Office


SSB-Supply Office

2.4 Release a copy of the

None 1 minute Project Development Assistant II

Page 209 of 231


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

turn-in slip to the client with the signature of the Supply Officer and return the ICFR for feedback

SSB-Supply Office

3. Receive a copy of the turn-in slip and fill-out the ICRF Client Acceptance and Feedback Details


SSB-Supply Office


Page 210 of 231

SSB/AD-11. Provision of Library Services (Internal)

The NAMRIA Library and Documentation Services (LDS) is a special library that supports the information needs of NAMRIA employees and clients. It consists of a comprehensive collection of published and unpublished materials on mapping, surveying, geodesy, remote sensing, hydrography, oceanography, environment and natural resources (ENR) and other related subjects.

The LDS is also responsible for acquiring, organizing, maintaining, and disseminating information materials relevant to the agency’s mandate, programs, projects and activities. Its holding comprises of topographic maps, nautical charts, books, posters, serials, slides, and other media on ENR and mapping. Special collection of rare books on mapping and surveying, Gender and Development (GAD), and Human Resource and Organizational Development (HROD) are also available.

Office or Division:

Library and Documentation Services



Government to Citizen




www.namria.gov.ph/isportal.aspx (online)

Internal Client Request Form www.namria.gov.ph/forms.php (to download forms for offline used) or Library Office (Printed Form)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

http://www.namria.gov.ph/isportal.aspx


Page 211 of 231

1. Request library services through Client Request Management System (CRMS)

1. Receive record and forward for approval the CRMS

1.2 Approve request Check Online Public Access Catalog (OPAC) for the availability of the requested material/s

If the information material/s is/are available, list the call number and hand it/them over to the library staff

1.3 If the information material/s is/are unavailable, refer the client to other NAMRIA units/offices and government agencies

None

None

5 minutes

10 minutes


SSB-Library Office

OIC-Library and Documentation


Office

1.4 Pull out information material/s and hand it/them to the researcher

None

5 minutes

Administrative

Aide VI SSB-Library

Office

Page 212 of 231

2.Browse, borrow, and return material/s (Internal Clients)

2. Check material/s for damaged/torn pages

2.1 Return material/s to the shelves

None

10 minutes

Administrative

Aide VI SSB-Library

Office

3.Fill out the ICRF Client Acceptance and Feedback Details

3. Compile the accomplished ICRF

None

5 minutes

Administrative

Aide VI SSB-Library

Office


Page 213 of 231

SSB/ESD-01. Minor Repair of Vehicle Services

Undertakes repair of NAMRIA Motor Vehicles.

Office or Division: Transport Management Section, Engineering Division, Support Services Branch, National Mapping and Resource Information Authority



Who may avail: All


Purchase Request SSB-TMS

Technical Inspection Report (Pre & Post) – 2 copies

SSB-TMS


PROCESSING TIME

PERSON RESPONSIBLE

1. Request service through NAMRIA Vehicle Management System (NVMS)

1.Accept user’s request

None 1 minute Administrative Assistant II SSB-TMS

1.1. Instruct General Shop Foreman for the vehicle repair

None 1 minute OIC Section Chief SSB-TMS

1.2. Perform inspection and diagnostic procedure of the vehicle

None 1 hour Mechanic Shop Foreman SSB-TMS

1.3. Prepare PR w/ canvass, cost

None 2 hours Administrative Assistant III SSB-TMS

Page 214 of 231


PROCESSING TIME

PERSON RESPONSIBLE

estimate of vehicle spare parts

1.4. Review the specifications of the vehicle spare parts listed in PR

None 5 minutes OIC Division Chief SSB-ESD

1.5. Submit PR for approval

None 10 minutes Administrative Assistant II SSB-TMS

1.6. Allocate and release fund

None 10 minutes Engineer II SSB-TMS

1.7. Purchase of spare parts and repair of the vehicle

None 2 days & 4 hours

Mechanic Shop Foreman SSB-TMS

1.8. Assessment on the operation test of the vehicle Affix signature on the acceptance report

None 10 minutes OIC Section Chief SSB-TMS

1.9. Prepare Post-TIR to be acknowledged by the end user

None 1 minute Administrative Assistant III SSB-TMS

2. Fill out the client feedback form (Lower Portion of TIR) and sign the Technical Inspection Report

2. Record client feedback

Update vehicle monitoring

None 1 minute Administrative Assistant II SSB-TMS

TOTAL None 2 days, 7 hours & 39

minutes

Page 215 of 231

SSB/ESD-02. Provision of Vehicle Services

Provide transport services to NAMRIA employees and field survey activities.

Office or Division: Transport Management Section, Engineering Division, Support Services Branch, National Mapping and Resource Information Authority



Who may avail: All


WHERE TO SECURE

Trip Ticket SSB-TMS

Daily Inspection Checklist SSB-TMS


PROCESSING TIME

PERSON RESPONSIBLE

1. Request service through NAMRIA Vehicle Management System (NVMS)

1. Analyze NVMS Vehicle Dispatch Queue and accept user’s request

None

3 minutes

Administrative Assistant III SSB-TMS

1.1. If driver and vehicle is not available: Disapproved request

If available: Assign driver and vehicle

None

3 minutes

Administrative Assistant III SSB-TMS

1.2. Print Trip Ticket

None 1 minute Administrative Assistant III SSB-TMS

Page 216 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.3. Approve Trip Ticket

None 1 minute OIC Section Chief SSB-TMS

1.4. Perform Daily Inspection

None 5 minutes Driver SSB-TMS

1.5. Pick-up passenger at the designated pick-up area

Dispatch vehicle

None

5 minutes

Driver

SSB-TMS

2. Fill out the client feedback


None 2 minutes Administrative Assistant II SSB-TMS


Page 217 of 231

SSB/ESD-03. Repair of Instrumentation and Communication Equipment

Undertakes repair of Printing Equipment, PABX & CCTV System, Audio / Video Equipment and other Surveying and Office Equipment.

Office or Division: Instrumentation and Communication Section (ICS), Engineering Services Division (ESD), Support Services Branch (SSB)






Technical Inspection Report (Pre & Post) – 2 copies

ICS Office

Client Request Management System ICS Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Request repair through Client Request Management System

1. Accept user’s request

None 3 minutes Engineering Assistant / SSB-ICS

1.1 Perform inspection and diagnostic procedure of the instrumentation and communication equipment.

Prepare pre-TIR

None 1 hour Engineer III / SSB-ICS

Page 218 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.2 Approve pre-TIR

None 3 minutes Chief / SSB-ESD

1.3 Notify the end user if the equipment is under warranty, need to be repaired outside, or need to replace.

None 3 minutes Engineer III / SSB-ICS

1.4 Prepare PR and cost estimate of the parts of the instrumentation and communication equipment

None 2 hours Engineer III / SSB-ICS

1.5 Review the specifications of the equipment listed in the PR and endorse the documents to SSB Director


1.6 Record and release the PR to Office of the SSB Director

None 10 minutes Data Processor III / SSB-ICS

1.7 Repair the instrumentation and communication equipment

Prepare post - TIR

None 16 hours ECET III / SSB-ICS

1.8 Certify that the equipment is in good running condition

None 10 minutes Engineer V / SSB-ICS

Page 219 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.9 Approve post - TIR


2. Acknowledge / sign the TIR and fill out the client feedback portion of the TIR and the Client Acceptance portion of the CRF


None 3 minutes Engineering Assistant / SSB-ICS

TOTAL None 2 days, 3 hours and 43 minutes

Page 220 of 231

SSB/ESD-04. Repair of Facilities and Equipment

Undertake repair of Buildings and Facilities such as electrical, mechanical and plumbing.

Office or Division: Facilities and Maintenance Section (FMS), Engineering Services Division (ESD), Support Services Branch





WHERE TO SECURE

Technical Inspection Report (Post & Pre) – 2 copies

FMS Office


FMS Office


PROCESSING TIME

PERSON RESPONSIBLE

1.Request repair through Client Request Management System (CRMS)

1. Accept user’s request

None 3 minutes Engineering Aide / SSB-FMS

1.1Perform inspection and diagnostic procedure of the facility equipment.

Prepare pre-TIR

None 2 hours Computer Technician II / SSB-FMS

1.2 Approve pre-TIR


Page 221 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.3 Notify the end user if facility part / equipment is under warranty, need to replace.

Prepare PR and cost estimate of the facility part / equipment

None 3 minutes

2 hours

Computer Technician II / SSB-FMS

1.4 Review the specifications of the facility part / equipment listed in the PR and endorse the document to the SSB Director


1.5 Record and release the PR to the Office of SSB Director


1.6 Repair the facility part / equipment

Prepare post-TIR

None 16 hours Computer Technician II / SSB-FMS

1.7 Certify that the facility part / equipment is in good working condition

None 10 minutes Engineer III / SSB-ESD

Page 222 of 231


PROCESSING TIME

PERSON RESPONSIBLE

1.8 Approve post - TIR


2.Acknowledge / sign the TIR and fill out the client feedback portion of the

1.9 Record client feedback


TOTAL None 2 days, 4 hours and 44 minutes

Page 223 of 231

SSB/FMD-01. Issuance of Certification of PhilHealth Contributions

and Income Tax Returns

The Accounting Section provides accounting services and manages the finances of NAMRIA. Its responsibilities include the issuances of various certifications such as PhilHealth Contributions and Income Tax Returns of employees for legal purposes.

Office or Division: Accounting Section, Financial and Management Division






Request thru Client Request Management System (CRMS)



PROCESSING TIME

PERSON RESPONSIBLE

1. Request certification for PhilHealth Contribution/Income Returns

1.Verify name in the database for PhilHealth Contributions/ Income Tax Returns

None 5 minutes per certification

Accounting Section staff

2. Prepare and print customer’s latest contributions/tax withheld

None 5 minutes Accounting Section staff

3.Endorse the certification to the Chief, Accounting Section for signature

None 2 minutes

4.Review and sign the document/s

None 2 minutes Accounting Section staff, Section Chief



Page 224 of 231

SSB/FMD-02. Fund Allotment for Disbursement Vouchers (DVs)

The Budget Section provides the fund allocation for DVs to its end users based on the approved budget for the Agency.

Office or Division: Budget Section, Financial and Management Division, Support Services Branch





Disbursement Voucher, Obligations Request Status

Budget Section


PROCESSING TIME

PERSON RESPONSIBLE

1. Endorse Disbursement Vouchers (DVs) for funding

1. Verify and classify DVs as to expense class

None 2 minutes Budget Section Staff

2. Record Disbursement Vouchers (DVs) number in the logbook


3.Prepare the Obligation Request


4. Release Obligation Request to the budget officer for approval

None 2 minutes

5. Review, approve/sign, and endorse the Obligation Request

None 5 minutes

Page 225 of 231


SSB/FMD-03. Processing of Pre-Audit of Travel Documents The Management & Audit Section implements the internal control system that comprises the plan of organization and all the methods and measures adopted within an agency to ensure that resources are used consistent with laws, regulations and policies; resources are safeguarded against loss, wastage and misuse.

Office or Division:

Management and Audit Section, Financial and Management Division, Support Services Branch




Who may avail:

Internal Clients


Travel Documents, i.e., Itinerary of Travel, Travel Order, TEV, PFM, PR


PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Accounting Section Staff submits travel document/s after validation of unliquidated cash advances of the “employee-on-travel”

1. Verify attached supporting documents and their completeness compliant to audit policies

None 15 minutes Mgt. and Audit Section Staff

2. Review the details/contents of travel document/s

None

Page 226 of 231


PAID PROCESSING

TIME PERSON

RESPONSIBLE

3. Record the pre-audited travel document/s in the logbook


4. Review complex pre-audited travel documents for final comments and approval


5. Release and endorse the documents to the Budget Section for funding and inform the client about the status of the documents



Page 227 of 231

FEEDBACK AND COMPLAINTS MECHANISM How to send feedback

Answer the client feedback form and drop it at the designated drop box located at the NAMRIA Main lobby, RDAB lobby, and HB Main lobby. Feedbacks can also be made in writing through regular mail, email ([email protected]), phone or agency website. (www.namria.gov.ph) Contact information:

+632 88875466 or

+632 88104831 local 444 – CSS GISMB

How feedbacks are processed The CSS GISMB head opens the box every morning and compiles and records all feedback submitted. For commendations, comments, and counsel/suggestions: The CSS GISMB head shall forward the feedback to the relevant offices/branches. The offices/branches shall evaluate the feedbacks if they require answers. The offices/branches shall answer the feedback within three (3) days from receipt. The offices/branches shall relay the answer to the client. For inquiries and follow ups, clients may contact the following numbers:

+632 88875466 or +632 88104831 local 444 -

CSS GISMB

+632 88104831 local 750 - CSU RDAB

+632 88104831 local 612 – CSU MGB

+632 82413494 - CSU HB

632 88105453 - SSB Email: [email protected]

How to file a complaint Answer the client feedback form and drop it at the designated drop box located at the NAMRIA Main lobby, RDAB lobby, and HB Main lobby Complaints can also be made in writing through regular mail and email ([email protected])




Page 228 of 231

For complaints: The client shall provide the following information: Name of person being complained, incident, and evidence. Contact information:

+632 88875466 or

+632 88104831 local 444 – CSS GISMB

How complaints are processed The CSS GISMB head shall forward the complaint to the relevant offices/branches. The offices/branches shall evaluate the complaints. The offices/branches shall prepare an explanation immediately” and recommend further action. The offices/branches shall forward the explanation and recommendation to the Administrator for appropriate action or investigation. The offices/branches shall give feedback to the client.

For inquiries and follow ups, clients may contact the following numbers:

+632 88875466 or +632 88104831 local 444 -

CSS GISMB

+632 88104831 local 750 - CSU RDAB

+632 88104831 local 612 – CSU MGB

+632 82413494 - CSU HB

632 88105453 – SSB Email: [email protected]

Contact Information of CCB, PCC, ARTA

8888 – Presidential Complaints Center

0908-8816565 – CSC Contact Center ng Bayan

8478-5093 – Anti-Red Tape Authority

0908-881-6565 (SMS) – Contact Center ng Bayan

mailto:%[email protected]

Page 229 of 231

LIST OF OFFICES

Office Address Contact Information

Administrator’s Office NAMRIA - Lawton Ave., Fort Bonifacio, Taguig City

Tel. No. 8810-5471, 8819-0250 Trunkline No. 8810-4831 to 34 loc 105/106

Deputy Administrator for GISMB & RDAB

8810-5464 Trunkline No. 8810-4831 to 34 loc 111

Deputy Administrator for MGB & HB

8816-1033/8889-9944 Trunkline No. 8810-4831 to 34 loc 102

Chief of Staff 8810-5469/8810-5462 Trunkline No. 8810-4831 to 34 loc 104/114

HYDROGRAPHY BRANCH

Director’s Office NAMRIA – San Nicolas Office, Barraca St., San Nicolas, Binondo, Manila

8242-2955/8242-2090 fax Trunkline No. 8241-3494 to 98 loc 104

Assistant Director’s Office 8247-1281 Trunkline No. 8241-3494 to 98 loc 114

Maritime Affairs Division 8245-0295 Trunkline No. 8241-3494 to 98 loc 107

Surveys Support Division 8247-1280 Trunkline No. 8241-3494 to 98 loc 119

Physical Oceanography Division

8242-2093 Trunkline No. 8241-3494 to 98 loc 105/129

Nautical Charting Division 8245-9501 Trunkline No. 8241-3494 to 98 loc 123

MAPPING AND GEODESY BRANCH

Director’s Office

NAMRIA - Lawton Ave., Fort Bonifacio, Taguig City



Photogrammetry Division 8884-2842 Trunkline No. 8810-4831 to 34 loc 610/611/612/613/614/621

Cartography Division 8884-2835

Page 230 of 231


Trunkline No. 8810-4831 to 34 loc 640/641/642


8884-2841 Trunkline No. 8810-4831 to 34 loc 630/631/651

Geodesy Division 8884-2840/88842849 Trunkline No. 8810-4831 to 34 loc 620/615

RESOURCE DATA ANALYSIS BRANCH

Director’s Office NAMRIA - Lawton Ave., Fort Bonifacio, Taguig City



Land Resource Data Analysis Division


Physiography and Coastal Resources Division


Geospatial Integration Division


Land Classification Division

8884-2863 Trunkline No. 8810-4831 to 34 loc 720/721/731

GEOSPATIAL INFORMATION SYSTEM MANAGEMENT BRANCH

Director’s Office NAMRIA - Lawton Ave., Fort Bonifacio, Taguig City



Geospatial System Development Division

8884-2853 Trunkline No. 8810-4831 to 34 loc 410

Geospatial Database Management Division

8884-2856/8810-5460 Trunkline No. 8810-4831 to 34 loc 420

Geospatial Information and Communications Technology Division

8884-2877 loc 460/461

Page 231 of 231


Geospatial Information Services Division

8810-2890/8884-2855/8887-5466 Trunkline No. 8810-4831 to 34 loc 401/430/431/440/442/444

SUPPORT SERVICES BRANCH

Director’s Office

NAMRIA - Lawton Ave., Fort Bonifacio, Taguig City


Administrative Division 8810-5453 Trunkline No. 8810-4831 to 34 loc 200/260



Financial and Management Division

8810-5449/8887-5351 Trunkline No. 8810-4831 to 34 loc 221/220/222

Engineering Services Division

8810-5470 loc 302

Human Resource Management Section


Date post:	16-Aug-2020
Category:	Documents
Upload:	others
View:	2 times
Download:	0 times