NATIONAL OCCUPATIONAL SKILLS STANDARDS FOR AUTOMOBILE …

Department of Occupational Standards

Ministry of Labour and Human Resources

Thimphu, Bhutan.

NATIONAL OCCUPATIONAL SKILLS STANDARDS

FOR

AUTOMOBILE UPHOLSTERY

Department of Occupational Standards

Ministry of Labour and Human Resources

Thimphu, Bhutan.

NATIONAL OCCUPATIONAL SKILLS STANDARDS

FOR


First Publication 2011 © Department of Occupational Standards (DOS), MoLHR.

1

FOREWORD

The Department of Occupational Standards of the Ministry of Labour and Human Resources proudly presents the National Occupational Skills Standards (OSSs) for Automobile Upholstery as a major initiative for improving the quality of Vocational Education and Training System in Bhutan. These standards represent the fruits of hard work and invaluable experiences gained by the department since its establishment in the latter half of 2003. The main aim of developing Occupational Skills Standards is to set up a well defined nationally recognized Vocational Qualification and Certification system that will help set a benchmark for the Vocational Education and Training (VET) System in our country aligned to international best practices. Occupational Skills Standards is one of the base pillars in the Bhutan Vocational Qualification Framework (BVQF) and is the first step in its implementation. The standards are developed to ensure that employees or vocational graduates possess and acquire the desired skills, knowledge and attitude required by industries and employers. In order to ensure this close match in supply and demand of skills, knowledge and attitude, standards have been developed in close consultation and partnership with industry experts and validated by the Technical Advisory Committees for the concerned economic sectors. A vocational education and training system based on Occupational Skills Standards shall ensure that delivered training is of a high quality and relevant to the needs of the labour market. As a result, future VET graduates will be better equipped to meet the need and expectations of industries and employers. This positive impact on the employability of VET graduates will enhance the reputation of vocational education and training and make it attractive to school leavers. While acknowledging the existing level of cooperation and collaboration, the ministry earnestly requests employers and training providers to extend the fullest support and cooperation in implementing the Occupational Skills Standards. The ultimate objective is to build a competent and productive national workforce that will contribute to the continued socio-economic progress of our country.

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I gratefully acknowledge the valuable contributions made by experts from industries during the consultation, verification and validation processes of the standards. I look forward to improved engagement and active participation of the industry and employers in the development of a quality assured demand driven VET system in the near future. I firmly believe we can sacrifice a bit today for a better tomorrow.

Dorji Wangdi Minister Ministry of Labour and Human Resources

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INTRODUCTION

A. Occupational Skills Standards (OSS)

Occupational Skill Standards specify the skill, knowledge and attitudes applied to a particular occupation. Standards also specify the standards or criteria of performance of a competent worker and the various contexts in which work may take place. Standards provide explicit advice to assessors regarding the skill and knowledge to be demonstrated by candidates seeking formal recognition either following training or through work experience. Purpose of Occupational Skills Standards Skill Standards serve a number of purposes including:

Providing advice to curriculum developers about the skill and knowledge to be included in curriculum.

Providing specifications to assessment resource developers about the skill, knowledge and attitudes within an occupation to be demonstrated by candidates.

Providing advice to industry/employers about job functions, which in turn can be used for the development of job descriptions, performance appraisal systems and work flow analysis.

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B. Bhutan Vocational Qualification Framework (BVQF) Bhutan Vocational Qualifications Framework is an agreed system of Assessing, Certifying and Monitoring nationally recognized qualifications for all learning in the VET sector against national standards, in training institutions, in the workplace, in schools or anywhere where learning takes place. Components of the Bhutan Vocational Qualification Framework (BVQF)

*RPL = Recognition of Prior Learning

*RPL

ASSESSMENT

RESOURCES

OCCUPATIONAL SKILLS STANDARDS

TRAINING

PROGRAMME

COMPETENCY BASED

MODULAR CURRULUM

WORKERS FROM

WORK PLACE

CERTIFICATION

COMPETENCY BASED ASSESSMENT

INDUSTRY / LABOUR MARKET

CERTIFIED SKILLED WORKER

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BVQF Levels The Bhutan Vocational Qualification Framework has three levels classified based on the competency of the skilled workers. The three levels are:

National Certificate Level 3 (NC III) - Master Craftsman

National Certificate Level 2 (NC II) - Craftsman

National Certificate Level 1 (NC I) - Semi Skilled Worker

BVQF Level Descriptors

The qualification levels are decided based on level descriptors. The detail of the qualification level descriptor is as follows: National Certificate Level 1 (Semi skilled)

Carry out processes that:

Learning demand: Responsibilities which

are applied:

Are narrow in range.

Are established and familiar.

Offer a clear choice of routine responses.

Involve some prioritizing of tasks from known solutions.

Basic operational knowledge and skill.

Utilization of basic available information.

Known solutions to familiar problems.

Little generation of new ideas.

In directed activity.

Under general supervision and quality control.

With some responsibility for quantity and quality.

With no responsibility for guiding others.

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National Certificate Level 2 (Craftsman)



are applied:

Require a range of well developed skills.

Offer a significant choice of procedures requiring prioritisation.

Are employed within a range of familiar context.

Some relevant theoretical knowledge.

Interpretation of available information.

Discretion and judgement.

A range of known responses to familiar problems

In directed activity with some autonomy.

Under general supervision and quality checking.

With significant responsibility for the quantity and quality of output.

With some possible responsibility for the output of others.

National Certificate Level 3 (Master Craftsman)



are applied:

Requires a wide range of tech-nical or scholastic skills.

Offer a considerable choice of procedures requiring prioritization to achieve optimum outcomes.

Are employed in a variety of familiar and unfamiliar contexts.

A broad knowledge base which incorporates some theoretical concepts.

Analytical interpretation of information.

Informed judgement.

A range of sometimes innovative responses to concrete but often unfamiliar problems.

In self–directed activity.

Under broad guidance and evaluation.

With complete responsibility for quantity and quality of output.

With possible responsibility for the output of others.

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PURPOSE This suite of two qualifications is designed for people interested in a career in the Automobile industry. The first of the qualifications is the National Certificate in Automobile Upholstery Level 2. It provides school leavers with industry specific skills and demands a level of performance that will enable new recruits to the industry to be immediately productive. The qualification comprises four units of Occupational Skills Standards that cover the essential knowledge and skills required of auto upholstery including knowledge of carrying out measurement and calculation, preparing pattern, performing stitching, tailoring and then fitting works. The National Certificate in Automobile Upholstery Level 2 prepares people for entry into further qualifications in the industry and is a prerequisite for entry into the Level 3 National Certificate. The National Certificate in Automobile Upholstery Level 3 is currently the final achievement in this qualification pathway. Candidates wishing to be admitted into training will already hold the National Certificate in Automobile Upholstery Level 2. The Level 3 qualification recognizes the competencies required to work as a highly skilled Automobile Upholsterer. The two units of Occupational Skills Standards included in the Level 3 National Certificate cover the knowledge and skills required performing repair and replace of Upholstery works and then to carry out upholstery design works. A diagram of the qualification pathway provided by these three National Certificates follows.

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PACKAGING OF QUALIFICATIONS FOR AUTOMOBILE MECHANIC

Perform stitching and tailoring works (7534-U3-L2)

Carryout measurement and calculation (7534-U1-L2)

ENTRY

National Certificate Level 3

National Certificate Level 2

Design Upholstery (7534-U6-L3)

Repair and replace Upholstery work (7534-U5-L3)

Prepare pattern (7534-U2-L2)

Perform fitting works (7534-U4-L2)

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CODING USED FOR OCCUPATIONAL SKILLS STANDARDS

The coding and classification system developed in Bhutan is logical, easy to use, and also aligned with international best practises. The Bhutanese coding and classification system is based on the International Standard Classification of Occupations, 2008 (ISCO-08) developed by the International Labour Organisation (ILO).

The coding of the occupational skills standards forms the basis of the identification code for the Vocational Education and Training Management Information System (VET – MIS) both in terms of economic sector identification and that of the individual standard.

Coding the individual occupational skills standards

Coding the individual skills standard has a multiple purpose:

to identify the level,

to identify to which module the standard belongs,

to identify in which order the standard is clustered within that module. A job can include a number of competencies described in the occupational skills standards. For bricklaying this could be: “Ensure work safety”, “Maintain tools and equipment”, “Prepare for work”, “Carry out” concrete work”, “Perform reinforcement work” etc. However, in order to follow a logical order, only occupational skills standards related to each other and following a logical sequence in terms of training delivery, from the simple to the complex, are clustered into a module. Some standards are so complex that they need to stand alone. To illustrate with an example, the ILO assigns the code 7534 to the occupation of Upholstery and related trades. Therefore, in the Bhutan context, the occupation Automobile Upholstery has been assigned the code 7534 in the National Coding System. The first Unit is assigned the code U1, and Levels are assigned the code L and follow a logical progression from the National Certificate Level 1 (NC I) to the National Certificate Level 3 (NC III). Therefore the National Certificate Level 1 is assigned the code L1.

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Key:

MoLHR – Ministry of Labour and Human Resources

DHR – Department of Human Resources

DOS – Department of Occupational Standards

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NATIONAL OCCUPATIONAL SKILLS STANDARDS FOR AUTOMOBILE

UPHOLSTERY

Validation date : 22nd

April 2011.

Endorsement date : 28th April, 2011.

Date of Review : 28th April, 2014 (max. 3 years).

Technical Advisory Committee (TAC) members for the Automobile

Service Sector involved in the validation of OSS:

1. Ugyen Dorji (TAC Chairman), Yangki Automobile, Thimphu

2. Gyem Dorji, HoD, Thimphu Institute of Automobile Engineering, Thimphu

3. Ugyen Dorji, HoD, Samthang Institute of Automobile Engineering, Wangdue

4. Tshewang Lham, General Manager, Zimdra Automobile, Phuntsholing.

5. Bhim Raj Gurung, Works Manager, Samden Vehicles, Thimphu.

6. Lhatu Dorji, Proprietor, L. D Engineering Workshop, Phuntsholing.

7. Karma Dorji, Senior Programme Officer, Training and Professional Services Division, Department of Human Resources, MoLHR, Thimphu.

8. Karma Loday (Member Secretary), Chief Programme Officer, Standards and Qualification Division, Department of Occupational Standards, MoLHR, Thimphu.

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Subject experts involved during the consultative workshop of

Automobile Upholstery OSS:

1. Tashi Tshering, Sershong Institute of Civil Engineering, Gelephu

2. Ali Wudson, Drugyel Workshop, Thimphu

3. Dan Bdr Rai, Yangki Automobile, Thimphu

4. Ugyen Dorji, Ued-pal Upholstery & Repairs, Thimphu

5. Jigme Wangchuk, Sershong Institute of Civil Engineering, Gelephu

6. Bulbul Alam, Druk Penden Engineering Workshop, Phuentsholing

7. Nima Tamang, Tee Dee Workshop, Thimphu

8. Hasi Nur Islam, Wangdi Engineering Workshop, Phuentsholing

9. Thinley Wangdi, L. D Engineering Workshop, Phuntsholing

10. Mohan Pradhan, Tashi Engineering Workshop, Phuentsholing

11. Saripuddin Seikh, Zimdra Automobiles, Phuntsholing

12. Rabi Sharma, Rabten Engineering Workshop, Phuntsholing

Development group (Facilitator):

Tshewang, Engineer, Department of Occupational Standards (DOS), MoLHR,

Thimphu.

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TABLE OF CONTENTS NATIONAL OCCUPATIONAL SKILLS STANDARDS FOR


NATIONAL CERTIFICATE - LEVEL 2

UNIT TITLE ELEMENTS OF

COMPETENCE PAGE

Carry out measurement

and calculations

1. Obtain measurements

2. Perform simple calculations

3. Estimate cost and materials requirements

15

Prepare pattern 1. Prepare materials

2. Make pattern 18

Perform stitching and

tailoring works

1. Prepare for work

2. Stitch the cloths

3. Complete the work

21

Perform fitting works 1. Prepare for work

2. Make frames and templates

3. Carry out fitting work

25

NATIONAL CERTIFICATE - LEVEL 3


COMPETENCE PAGE

Repair and replace

upholstery work

1. Prepare for work

2. Make frames and templates 29

Design upholstery 1. Prepare for work

2. Design upholstery work 32

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AUTOMOBILE UPHOLSTERY NATIONAL OCCUPATIONAL SKILLS STANDARDS

FOR NATIONAL CERTIFICATE LEVEL 2 (NC 2)


COMPETENCE PAGE

Carry out measurement and

calculations

1. Obtain measurements



15

Prepare pattern 1. Prepare materials

2. Make pattern 18

Perform stitching and

tailoring works

1. Prepare for work

2. Stitch the cloths


21

Perform fitting works 1. Prepare for work

2. Make frames and templates

3. Carry out fitting work

25

15

UNIT TITLE : Carry out measurement and calculation

DESCRIPTOR : This OSS covers the competencies required in taking accurate measurements and calculating/estimating the materials, requirements cost.

CODE : 7534-U1-L2

ELEMENTS OF COMPETENCE

PERFORMANCE CRITERIA

1. Obtain measurement

1.1 Obtain measurements using measuring instruments as per the job requirements

1.2 Record measurements without error in accordance with job requirements


2.1 Carry out simple calculations in accordance with requirements of the situation

2.2 Verify correctness of calculations in accordance with production requirements


3.1 Estimate measurements or quantities in accordance with job requirements

3.2 Calculate and record the quantities of materials suitable for work in accordance to job instructions

RANGE STATEMENT

Measuring instrument may include but not limited to:

Measuring tape Meter stick

Simple calculations may include but not limited to:

Addition

Subtraction

Multiplication

Division

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Materials may include but not limited to:

Foams, Cloths Timbers, Adhesives

ASSESSMENT GUIDE

Form of assessments

Continuous assessment together with collected evidence of performance will be used.

Evidence of the performance shall be based on practical demonstration.

Knowledge can be assessed through diagrams, in writing or orally (viva-voce).

Assessment context

Competency may be assessed in the actual work place or in a simulated workplace setting.

Assessment condition

The candidate shall have access to all required tools, equipments, materials and documents.

Candidate must complete the assessment in industry accepted time frame.

Critical aspect

Demonstrate compliance with safety regulations applicable to work operations at all times

Know current market prices of materials

Take and record accurate measurements by using measuring devices effectively

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UNDERPINNING KNOWLEDGE UNDERPINNING SKILLS

OHS regulations

Basic First aid treatments

Basic drawings and specifications

Basic operation in measurement and calculations

Estimating & costing

Handling of measuring instruments

Interpretation of work instructions and specifications

Team work

Communication skills

Effective Work Planning

Good house keeping

18

UNIT TITLE : Prepare pattern

DESCRIPTOR: This unit covers competencies required to prepare and cut materials and accessories. It includes laying of outing and marking of pattern on material and then cutting ensuring safe working in all operations and also in the use of relevant materials at all times.

CODE : 7534-U2-L2



1. Prepare materials

1.1 Appropriate PPE are selected and used according to job requirements.

1.2 Tools and equipments are selected and prepared as per the job requirements and are checked to ensure that they are in safe and proper working condition.

1.3 Determine customer’s job requirements in accordance with establishment practices

1.4 Select and obtain materials as per the clients’ requirements and specifications.

1.5 Check material width and quality according to instructions and appropriate action is taken in accordance with work requirements

2. Make pattern 2.1 Prepare and set-up cutting table in accordance with work requirements

2.2 Prepare and check patterns in accordance with customer’s requirements

2.3 Lay out and mark the patterns and pinned on the fabric in accordance with fabric grain line

2.4 Check alignment with pattern to ensure conformance to customers’ requirements

2.5 Manipulate and position pattern pieces are manually in accordance job requirements

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2.6 Mark seam allowances on the fabric in accordance with job requirements

2.7 Cut materials to meet design requirements and measurements of the pattern

RANGE STATEMENT

PPE may include but not limited to:

Gloves

Safety boot

Goggles

Mask

Tools and Equipments may include but not limited to:

Measuring tape

Hip curve rule

Tri-square

Meter stick

Scissors

Weighing scale

Patterns may include but not limited to:

Templates


Tailors’ chalk

Buttons

Gasket (pattern)paper

Zipper

Paper pin

ASSESSMENT GUIDE

Form of assessments




20

Assessment context





Critical aspect

Demonstrate compliance with safety regulations applicable to work operations at all times.

Take measurements as per work requirements

Cutting gasket (pattern) paper in accordance with the required standard allowances


OHS regulations


Materials, tools and equipments

Types of pattern

Basic Geometry

Fabric properties such as weight, shrinkage, pile, grain and pattern shapes

Demonstrate safe work practices

Handling of tools, equipments and materials

Basic applied mathematics

Team work

Measuring, marking/tracing and cutting skills

Manipulating prepared pattern

Laying-up and cutting operations skills

Communication

21

UNIT TITLE : Perform stitching and tailoring works

DESCRIPTOR: This OSS covers the competencies required to prepare and assemble cut parts, prepare sewing machine for operation, stitching and tailoring components using basic sewing techniques, while ensuring safe working in such operations and also in the use of tools and equipments.

CODE : 7534-U3-L2ERIA



1. Prepare for work 1.1 Select and use PPE as per the job requirements.

1.2 Select tools and equipments as per the job requirements and are checked to ensure that they are in safe and proper working condition.

1.3 Select materials as per the job requirements

1.4 Clean and lubricate machine parts in accordance with manufacturers’ operating manual

1.5 Thread machines in accordance with the threading procedures and as per the colour of the cloths

1.6 Set and adjust machine in accordance with work specifications

1.7 Follow health and safety policies and procedures as per OH&S regulations

2. Stitch the fabric 2.1 Mark and cut the fabrics as per the pattern to its specifications

2.2 Stitch the fabrics as per the job requirement ensuring uniformity and straight stitching

2.3 Start and stop machine in accordance with manufacturer’s operation manual

2.4 Control machines speed and work handling in accordance with job requirements

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2.5 Monitor machine operations according to standard operating procedures


3.1 Check pattern alignment as per the job requirements

3.2 Check fabrics for loose threads, missing buttons and attachments

3.3 Sew hem line allowances in accordance with the given stitch/seam specifications

3.4 Undertake alterations/modifications in accordance with the client’s specifications

RANGE STATEMENT


Goggles

Safety boot

Gloves

Mask

Tools and equipment may include but not limited to:

Sewing machine

Scissors

Measuring tape

Knives

Steel rule


Fabrics

Foams

Threads

Leathers

Zipper

Needles

Resin (synthetic leather)

Marking cloth

Coir mats

Cotton rope

ASSESSMENT GUIDE

Form of assessments


23



Assessment context





Critical aspect


Using of tools and equipments correctly in accordance with manufacturers’ specifications

Make correct mechanical adjustment to ensure correct sewing at all location on the components

Sewing to customer specifications and with quality standards

24


OHS regulations


Types of sewing machines

Common faults in sewing system

Stitching procedures

Characteristics of threads and garments used

Pattern and selection of cloths

Fabric properties such as weight, shrinkage, pile, grain and pattern shapes

Safe operation of sewing machine

Interpretation of work instructions, manuals and specifications

Threading procedures

Team work

Communication skills

Effective Work Planning

Economic use of accessories

25

UNIT TITLE : Perform fitting works

DESCRIPTOR: This OSS covers the competencies required to apply finishing touches and detailing on the requirements such as attaching the needed accessories and accent, trimming of excess threads, pressing finished products ensuring safe working practices in such operation.

CODE : 7534-U4-L2



1. Prepare for work 1.1 Select and use PPE as per the job requirements

1.2 Select and use tools and equipment as per the job requirements

2. Carry out fitting works

3.1 Prepare fitting tools as per the job requirements

3.2 Size and paste foams as per the drawings and specifications

3.3 Fix joints and frames as per the job requirements

3.4 Fit the product in sequence ensuring tight fittings at all points

3.5 Sew the fittings where necessary as per the job requirements

RANGE STATEMENT

Finishing touches may include but not limited to:

Closures

Hemming

Accessories and accent

Stitches

Fitting tools may include but not limited to:

Sessissor

Pliers, Hammer

Wrench set

Screw driver

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ASSESSMENT GUIDE

Form of assessments




Assessment context





Critical aspect


Perform fitting operations in accordance with customer’s specifications and company’s procedures


OHS regulations

Tools and equipments

Estimation of materials

Fabric and Styles

Characteristics of typical fabric and other materials

Proper handling of tools and equipment

Applications of safety practices

Communications skills

Decision making and

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used in garment industry

Finishing touches procedures

Basic carpentry joints

problem solving

Team work

28

AUTOMOBILE UPHOLSTERY NATIONAL OCCUPATIONAL SKILLS STANDARDS

FOR NATIONAL CERTIFICATE LEVEL 3 (NC 3)

OSS TITLE ELEMENTS OF COMPETENCE PAGE

Repair and replace

upholstery work

1. Prepare for work

2. Make frames and templates 29

Design upholstery 1 Prepare for work

2 Design upholstery work 32

29

OSS TITLE : Repair and replace upholstery work

DESCRIPTOR: This OSS covers the competencies required to carry out repair and replacement of upholstery work ensuring safe working practices in such operation.

CODE : 7534-U5-L3




1.2 Select and use tools and equipment as per

the job requirements

1.3 Estimate and select materials required as per the job requirements

2. Carry out repair / replace work

2.1 Take and record specifications as per the job requirements

2.2 Interpret the specifications as per the job requirements

2.3 Carry out necessary repairs and replacement as per the job requirements

2.4 Complete repairs or replacement work as per the customers requirements

RANGE STATEMENT


Planes

Claw hammers

Steel rule

Try squares

Measuring tape

Chisel

Basic hand tools

Pliers

Screw driver

Saw

Staple machine & Sewing machine

Wood File

Mending machine

30


Needles

Timbers

Nails

Screws

Ply boards

Threads

Foams

Thumb pins

Zips

Staple pins

Chalks

Springs

Particle boards

Cotton rope

Cloths

Adhesives


Safety shoes

Workshop dress

Gloves

Apron

Mask

Ear muff

ASSESSMENT GUIDE

Form of assessments




Assessment context





31

Critical aspect


Correct use of tools and equipment

Perform repair and replacement operations in accordance with customer’s specifications and to the required standards


OHS regulations



Fabric and Styles

Characteristics of typical fabric and other materials used in garment industry

Finishing touches procedures

Proper handling of tools and equipments



Decision making and problem solving

Team work

32

UNIT TITLE : Design upholstery work

DESCRIPTOR: This OSS covers the competencies required to design upholstery works ensuring safe working practices in such operation.

CODE : 7534-U6-L3




1.2 Select and use tools and equipment as per the job requirements

1.3 Estimate and select the materials required as per the job requirements

2. Design upholstery work

2.1 Design frames as per the customers’ demand and specifications

2.2 Design covers as per the customers’ demand and specifications

2.3 Identify types of cushions and are designed as per customers’ design and specifications

2.4 Design seat covers, curtains as per the customers’ demand and specifications

RANGE STATEMENT


Safety shoes Workshop dress


Measuring tape

A computer

Calculator

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Drawing pins

Pen / pencils

Erasers

Papers

Board markers

Cello tape

ASSESSMENT GUIDE

Form of assessments




Assessment context





Critical aspect


Design upholstery work in accordance with customer’s specifications

34


OHS regulations



Basic computer knowledge

Auto Cad

Proper handling of tools and equipments



Decision making and problem solving

Team work

Department of Occupational Standards Ministry of Labour & Human Resources

Thongsel Lam, Lower Motithang P.O. Box 1036, Thimphu

Tel: 02-331611 Fax: 02-326873 www.molhr.gov.bt

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