| Date post: | 17-Dec-2015 |
| Category: |
Documents |
| Upload: | clinton-cross |
| View: | 213 times |
| Download: | 0 times |
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Richard Ponder, MBA, CPhT, CPP, CEPP, CMRPDivision Inventory and Procurement AnalystHCA – Delta Division
Justification & Development of a Pharmacy Purchasing Professional
Objectives
• Describe the role of a dedicated pharmacy purchasing professional.
• Outline steps to justify and create a dedicated pharmacy purchasing professional.
• Describe a model to prepare pharmacy purchasing professionals for future practice.
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Current “Buyer” Role
• Varies significantly among hospitals
• Traditional functions– Order medications and supplies– Receive order/invoices – Restocking and repackaging – Maintain inventory area– Borrow/Loan – Billing – departments, pt. charges, coding, etc– Reports, Audits, Analytical task– Work with automation systems– Communicate supply issues to…..– Assist in technician duties– Perform any and all task assigned
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Barriers
• Human Resource Department– value, background, knowledge, and skills– “Don’t we have a department for that?”
• Pharmacy Support– value, perception– “All you do is play on the computer and talk on the
phone.”– “How did you get a promotion/pay increase when we
never have anything on the shelves?”
• Professional Development – Education, certifications, additional training– Lack of Pharmacy and/or Healthcare specific
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
A Pharmacy Purchasing Professional
An individual working with pharmacy who leverages his/her knowledge and experience in the purchasing of products and services required to provide all customers with quality cost effective healthcare.
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Pharmacy Purchasing Professional’s Role• Traditional functions• Provides Pharmacy with expertise in:
– Business– Contracts– Logistics and Distribution– Project Management– Process Improvement– Quality Controls– Supplier Relations– Customer Relations– Technology
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Top Skills for the Future• Negotiations• Relationship
Management• Legal Aspects of
Purchasing• New Technology
/Software• Electronic
Commerce• Strategic Planning• Logistics
• Inventory Control• Cost/Price Analysis• Performance
Measurements• Supplier
Evaluation• Contract
Development and Management
• Team Building
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Sourced: CAPS Study, PET II 2004
Justification- How?
• Professional – more work & documentation– Position description vs. current responsibilities– What do I need to know?– What do I need know how to do?– “What have you done for me lately?” book– Internal Proposal
• Management – ROI– Executive Summary, Background & Description,
Market Analysis, Clinical and Quality Requirements, Operational Structure & Processes, Financial Projections, Critical Risk and Opportunities
– Job Function Analysis– Salary, Wages and Benefits
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Career Development:Advancement, Security and Value
• SMART– Specific, measurable, agreed upon, realistic
and time-bound
• FAMIC– Few in number and focused, aligned internally
and organizationally, intended to build mastery; incremental; and controllable
• FITEMA (AFITME)– Fairly determined, individual, task-focused,
error-tolerant, matched with the cadence of work and action-oriented
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
1 Technician, Senior/Lead Technician
Buyer
Supervisor, Coordinator, Agent, Analyst
Manager, Regional, Corporate, GPOs, Beyond
Pharmacy Purchasing Professional Career Levels
2
3
4
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
1 Scope of practice
Education, certification, and training
Experience
Knowledge, skills and abilities
Pharmacy Purchasing ProfessionalPosition Elements
2
3
4
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
ScopeTechnician Buyer Supervisor Manager
Performs a variety of duties in addition to purchasing.
Task Driven
Competent in the core elements of purchasing addendums.
Inventory Management
Fully competent in all elements of the operational addendums.
Supply Chain Management
Fully competent in all elements of the operational and financial addendums.
Strategic Management
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Education/Certification/Training
Technician Buyer Supervisor Manager
High School diploma (or GED). Must comply with state specific pharmacy technician regulations and requirements.
Nationally Certified Technician preferred.
Nationally Certified Technician required.
2 year college degree preferred.
Nationally Certified Technician required.
2 or 4 year college degree in related area required.
Certification and additional training in related area preferred.
Nationally Certified Technician required.
4 year college degree in related area required.
Certification and additional training in related area required.
Masters preferred.
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
ExperienceTechnician Buyer Supervisor Manager
0 to 2 years of pharmacy technician experience.
2 to 3 years of hospital pharmacy technician experience.
Purchasing experience preferred.
3+ years of hospital pharmacy technician experience.
2 to 3 years of pharmacy purchasing experience in multiple acute care hospitals preferred.
5+ years of pharmacy purchasing experience in mid to large size hospitals or health systems.
Established success in operational and financial arenas.
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Job Overview• Essential Functions
– Establish and maintain appropriate cost effective on hand product availability
– Implement and maintain best practice in pharmacy supply chain operations
– Work with management, purchasing, accounts payable, business operations, clinical departments and hospital customers to identify opportunities of cost savings or clinical value
– Conducts audits and analysis of contract compliance, invoices, charge master and department finances
– Prepare presentations, reports and other documents as needed relative to cost and assigned projects
– Maintain compliance
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
How can I become a Pharmacy Purchasing Professional?
• Personal Assessment, Goals and Plan
• KSA - ABCs– Analytics, Business and Communications
• Training Agenda– Determine needs: personal and employer– Decide on type/style– Negotiate commitment– Document training– Document new skills in action
Resources• No Cost
– Social Media: industry specific topics/groups– Library: books/article on supply chain, finance, operations– Publications: Pharmacy related for trends/industry news– Employer: PowerPoint, communication skills, excel, etc– GPO & Wholesaler: educational offerings
• Low Cost– Membership: NPPA, ASHP, AHRMM, APICS, PMI– Books, podcast, book summaries– Training/certificate courses– Certification– Conferences/Meetings
• High Cost– Formal education– Training programs
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Resources• No Cost
– Social Media: industry specific topics/groups– Library: books/article on supply chain, finance, operations– Publications: Pharmacy related for trends/industry news– Employer: PowerPoint, communication skills, excel, etc– GPO & Wholesaler: educational offerings
• Low Cost– Membership: NPPA, ASHP, AHRMM, APICS, PMI– Books, podcast, book summaries– Training/certificate courses– Certification– Conferences/Meetings
• High Cost– Formal education– Training programs
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
“The” Pharmacy Purchasing Professional of Tomorrow• Nationally Certified Pharmacy Technician
• Bachelor's in Business Administration or Supply Chain Management with a minor in Management Information Systems
• Certification in supply chain, healthcare supply chain, project management, business analyst, etc
• Diverse experience – internships, volunteering, organization involvement, etc
• Master’s in Healthcare Administration or Business Administration
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Policy
Patient Safety
Leadership
cGMP
Regulatory
Sales
GPO
Consulting
Insurance
Instructor
Automation
Industry
Business Manager
Operation Manager
Supply Chain
Finance/Revenue -
Analyst
Hospital
I now have
options.
A “CPhPP” Future
Conclusion
• Organizations should support the hiring, development and retaining of quality Pharmacy Purchasing Professionals
• Continuous education and training is needed for the advancement of the profession
• Each Pharmacy Purchasing Professional is responsible for the promotion and advancement of their profession
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
Any Questions?
Email: [email protected]
National Pharmacy Purchasing Association’s 15th Annual Conference 2011
