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Navigating Google Shopping Changes by SingleFeed - Sept. 13, 2012

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Navigating Google Shopping Changes 1 September 13, 2012 Presented by: Ryan Douglas – Product Manager, SingleFeed Jason Chow – Platforms Partnerships Google Shopping BD
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Page 1: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Navigating Google Shopping Changes

1September 13, 2012

Presented by:Ryan Douglas – Product Manager, SingleFeedJason Chow – Platforms Partnerships Google

Shopping BD

Page 2: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

2

Overview

• What are Comparison Shopping Engines• Navigating Google Product Listing Ads• Setting up Your Accounts• Policies and Data Quality• Campaign Structure and Bidding Strategy• Managing & Tracking

your Google campaigns• Why you should use CSEs• Q&A

Page 3: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

What are Comparison Shopping Engines?

Comparison Shopping Engine? Shopping Comparison Engine? Price Comparison Engine? What's the difference?

3

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4

What are Comparison Shopping Engines?

• Traditional shopping engine lists one picture, one title, one description and all of the merchants that sell that particular product and compares them by price from sellers

• Product listings help consumers quickly and easily make apples-to-apples comparisons to make smart buying decisions

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5

List of Comparison Shopping Engines

And many more!

Page 6: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Google ShoppingBuilding a better experience

September 13, 2012

Jason Chow, Platform PartnershipsGoogle Shopping BD

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From merchants

• Traffic is hard to predict

• Too few opportunities to differentiate

Feedback we’ve received

From users

• Sometimes cluttered and duplicative

• Some inaccurate data, some unreliable merchants

Page 8: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Before: Potential for duplication, clutter

Product

ListingAds

Products Universal

Page 9: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Now going to a single set of products

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Google Search Results

Standard AdWordsAd Format

Product Listing Ad Format

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11

Google Shopping

www.singlefeed.com (800) 705 8852

Product Listing Ad Format

Organic Results (SEO)

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Within the Shopping Property, the retailer only pays when shopper clicks

Page 13: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Within the Shopping Property, the retailer only pays when shopper clicks

Page 14: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

New simplified sign up Leverages existing

product knowledge

No need to learn AdWords

3 easy steps

Allows you to monitor your performance and edit basic settings in Merchant Center

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15

Connecting Google AdWords

www.singlefeed.com (800) 705 8852

Page 16: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

16

Connecting Google AdWords

www.singlefeed.com (800) 705 8852

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17

Connecting Google AdWords

www.singlefeed.com (800) 705 8852

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18

Connecting Google AdWords

www.singlefeed.com (800) 705 8852

Setting Budgets and Bids

Selecting Ad Extension Type

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19

Connecting Google AdWords

www.singlefeed.com (800) 705 8852

Ad Format and Adding Promotion Details

Page 20: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Start at Merchant Center

View active and disapproved products.

Submit all your inventory. Check unprocessed items.

Review individual products. See inactive products.

Correct errors, ensure all your items are eligible.

View click data.

Link your AdWords account(s), add Users.

Policies & Data Quality

Page 21: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Better data

quality

Adhere to our editorial

guidelines

Update your feed daily

Submit high quality images

Mind your descriptions

and titles

Use the rel=canonical

tag

Mind your robots.txt files

Optimize your data qualityThe better your data quality, the better we can match your products to shoppers’ search queries.

Policies & Data Quality

Page 22: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Policies & Feed Spec

DefinesContinuity from

Product Search to the new Google Shopping

PoliciesPermissible products and

business models

All products are subject to

AdWords policies

Feed Spec

What information must be provided for each product

Former Product Search feed spec

persists

Policies & Data Quality

Page 23: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

AdWords lingo

PLA Campaign Structure

Account

Campaign

Ad Groups

Creatives PLA Creative

Criteria Product Targets

Bid Bid

PLAs

Page 24: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Create a separate

campaign for PLAs

Plan your ideal campaign structure

Set up an “All Products”

products target

This allows different settings, budgets and performance tracking for your PLAs.

3 Steps to happiness!

PLA Campaign Structure

Page 25: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

3 Steps to happiness!

1. Are there groups of products on which you'd like to bid differently?

2. Do you have different promos for different products? An Ad Group per product target allows for a unique promotion per product target.

Create a separate

campaign for PLAs

Plan your ideal campaign structure

Set up an “All Products”

products target

PLA Campaign Structure

Page 26: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Set this bid lower than the other targets to create a catch-all for your entire inventory.

3 Steps to happiness!

Create a separate

campaign for PLAs

Plan your ideal campaign structure

Set up an “All Products”

products target

PLA Campaign Structure

Page 27: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Let's walk through an example

• Coates submits a feed through their Merchant Center account.

• They want to set up a high-performing PLA campaign.

• Profit margins vary by product.

• Some models are more expensive. Some of their bikes are refurbished.

PLA Campaign Structure

Page 28: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Assign a bid to each product target

Product Targets

product_type = mountain bikes

brand = Specialized

condition = refurbished

adwords_labels = high margin

All Products

Max CPC Bids

$1.00

$2.00

$0.75

$2.50

$0.50

Sample Ad Groups

Mountain Bikes

Specialized Brand

Refurbished Bikes

High Margin

All Products

PLA Campaign Structure

Page 29: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

• Bid differently on groups of products• Map your product targets to items with exactly matching

attributes

Product Targets

Product Targets

product_type = mountain bikes

brand = Specialized

condition = refurbished

adwords_labels = high margin

All Products

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

PLA Campaign Structure

Page 30: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

• Bid differently on groups of products• Map your product targets to items with exactly matching

attributes

Product Targets

product_type = mountain bikes

brand = Specialized

condition = refurbished

adwords_labels = high margin

All Products

Product Targets

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

PLA Campaign Structure

Page 31: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

• Bid differently on groups of products• Map your product targets to items with exactly matching

attributes

Product Targets

product_type = mountain bikes

brand = Specialized

condition = refurbished

adwords_labels = high margin

All Products

Product Targets

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

PLA Campaign Structure

Page 32: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Product Targets

product_type = mountain bikes

brand = schwinn

condition = refurbished

adwords_grouping = summer

adwords_labels = high margin

All Products

• Bid differently on groups of products• Map your product targets to items with exactly matching

attributes

Product TargetsBest PracticeAdd an All Products product target to ensure that all your products are covered. Bid with the lowest price you're willing to pay for a click on any product. If a product matches more than one product target, it will run in the one with the highest bid.

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

PLA Campaign Structure

Page 33: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

Bidding

Product Targets Max CPC

product_type = mountain bikesAll Products

$1.00$0.50

product_type = mountain bikesbrand = Specialized

adwords_labels = high_marginAll Products

$1.00$2.00$2.50$0.50

product_type = mountain bikes All Products

$1.00$0.50

PLA Bidding Strategy

Managing Bids Across Product Targets• The query "mountain bikes" is relevant to several products• With this PLA campaign structure, these products fall in

multiple product targets

Page 34: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Managing Bids Across Product TargetsSince adwords_labels=high margin has the highest bid, this product & bid will run in the auction

Product Data Feed

Title Brand Producttype

AdwordsLabels

SpokesRoad

Runnermountain

bikeslow

margin

Stumpjumper

Specialized

mountain bikes

high margin

VoodooCanzo

ALmountain

bikeslow

margin

VeloCipede

Orion hybridshigh

margin

Bidding

Product Targets Max CPC

product_type = mountain bikesAll Products

$1.00$0.50

product_type = mountain bikesbrand = Specialized

adwords_labels = high_marginAll Products

$1.00$2.00$2.50$0.50

product_type = mountain bikes All Products

$1.00$0.50

PLA Bidding Strategy

Page 35: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

• Perform a search query report to identify queries triggering your product targets at the campaign or ad group level

• Set negative keywords to avoid your products showing for non performing queries, at the campaign or ad group level

Improving query relevance

Tracking & Tools

Page 36: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

• Free field shows up on hover or in ads• Designate for products or product categories • Defined at the Ad Group level• Use specific promotional offers (”20% off RoadRunner

bikes”) rather than generic messages ("Best bike shop around!")

Promotional text

Free shipping. Buy now!

Tracking & Tools

Page 37: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Summary: Top 5 Optimization Tips

1

2

3

4

5

Full coverage: Set up an All Products target (with a low bid) to ensure your entire inventory is eligible for PLAs.

Strategic bidding: Use product targets to bid differently on different groups of products.

Data quality: Maintain a high-quality feed by addressing errors and optimization suggestions in the Merchant Center Data Quality tab.

Query relevance: Run search query reports and set up negative keywords to prevent your products from showing on irrelevant queries.

Tracking: Several options available for multi-provider situations.

Page 38: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Why Use Comparison Shopping Engines?

What’s in it for me?

38

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39

Why use CSE’s

• Each CSE spends $$$ on marketing and SEO to drive traffic, adding to your “reach”

• They have more experience and deeper pockets than you do. Let them help you.

• Unique visitors per month (comscore April 2012)

• Google Shopping >20M• Shopzilla >18M• Nextag >17M• Pricegrabber >7M

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40

Why use CSE’s

• Part of a complete online marketing presence• CSEs contribute 5-20% of total sales/traffic

• A way to increase traffic and sales on your site• Controlled and profitable approach• Own the customer, not like eBay/Amazon• Relies on your own site conversion experience

• Enable Shoppers to find your niche/long tail products from Google searches

Page 41: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

41

Who uses CSE’s

• The Merchants• Already listing on other channels – Amazon/Ebay• Actively using online marketing such as SEM

(AdWords), SEO, and email.• Selling well established brands or nicheof products

– no obscure generic/house brand items• Price competitive to a degree – won’t work well if

you’re selling at the highest price• Have bandwidth/people to handle Marketing duties

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42

About SingleFeed

• Leading data feed management tool for small and medium sized retailers

• Founded in 2006 True Ventures, Acquired in 2011 by Vendio

• Trusted Partner – To Google and many of the leading shopping engines

• Core Customer - Retailers doing $250K to $20M+

• Pricing – Flat Rate Service plans from $99/mo

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Question and Answer

Page 44: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Contact InfoSingleFeed

[email protected]

Google AdWords866-2-466453

44

Page 45: Navigating Google Shopping Changes by SingleFeed -  Sept. 13, 2012

Thank you.

Jason Chow, Platforms PartnershipsGoogle Shopping BD


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