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NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm...

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NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257 Participant Code: 654 032 36#
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Page 1: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

NC HIE Board Meeting

Implementing Statewide HIE in North Carolina

Date: April 21, 2011Time: 1:00 pm – 3:30 pm

Conference Call ONLYDial in: 1-866-922-3257 Participant Code: 654 032 36#

Page 2: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Agenda1:00 pm – 1:10 pm Secretary Cansler Welcome, Roll Call, Approval of Minutes from Feb. 17, 2011

Meeting

1:10pm – 1:15pm Secretary Cansler & Alan Hirsch

Welcome Jeff Miller, Incoming CEO

1:15 pm – 1:30 pm Alan Hirsch CEO Report

1:30 pm – 2:00 pm Alan Hirsch, Fred Goldwater & Workgroup Chairs

Finance– Upfront Funding

2:00 pm – 2:15 pm Alan Hirsch & Poyner Spruill

Review of changes to and approval of Bylaws

2:15pm – 2:30 pm Alan Hirsch & Workgroup Chairs

Progress and Next Steps for– Governance– Legal/Policy

2:30 pm – 3:00 pm Fred Goldwater & Workgroup Chairs

Clinical/Technical Operations– Technical RFP Process– Evaluation Committee

3:00 pm – 3:15 pm Secretary Cansler Open Public Comment & Closing Comments

Page 3: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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CEO Report

Page 4: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

4

CEO Report

• Communications Firm • ONC Budget Approval• Operations Update• CCNC Medication Management Challenge Grant

Update

Page 5: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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NC HIE Financing

Page 6: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Collaborative Infrastructure

POLICY RECOMMENDATIONSPOLICY RECOMMENDATIONS

NCHIE Board of DirectorsNCHIE Board of Directors

Governance Work GroupGovernance Work Group

Tech/Clin Ops Work Group

Tech/Clin Ops Work Group

Finance Work GroupFinance

Work GroupLegal/Policy Work GroupLegal/Policy Work Group

Executive CommitteeExecutive

Committee

NC HIE Operations/

Staff

NC HIE Operations/

Staff

• Proposed legislation to facilitate opt-out

• Propose legislation to harmonize state medical record law

• Draft set of detailed privacy & security policies and procedures

• Develop financing model• Finalize initial payment methodology/mechanics

• Develop sustainability plan

•Review bylaws•Define the parameters of Qualified Organizations and develop QO criteria

•Define oversight and enforcement mechanisms

•Hire RFP consultant•Define HIE RFP review process

•Develop detailed consensus specifications

•Draft and issue RFP

Page 7: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Finance: Timeline and Tasks

2011

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Develop Financing Model

Develop Financing Model

Finalize initial payment methodology / mechanics

Finalize initial payment methodology / mechanics

Finalize participation agreements and obtain funding commitmentsFinalize participation agreements and obtain funding commitments

• Refine approach through Finance Work Group

• Outreach to stakeholders for feedback and input

Page 8: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Financing Approach...Current Status

• In December 2010, NC HIE developed a four year (2011-2014) model that projected:– Total administrative and operational costs for robust Statewide HIE... $24.4 million– Total revenue from ONC Cooperative Agreement ............................... $11.9 million– Anticipated shortfall .............................................................................. $12.5 million

• Key characteristics agreed upon to date:– Participation in the statewide HIE is voluntary.

– Participants can pay through one of two mechanisms (“pay-as-you-go” or “pre-pay”).

– Goals of pre-payment option is to: (1) lock in multiyear commitments from a critical mass of constituents; (2) reduce administrative burden; (3) ensure sufficient funding to cover the anticipated shortfall ($12.5 million over four years).

– Pre-payment targets based on an agreed allocation per stakeholder category• Commercial Health Plans (35%)• Medicaid (20%)

• Hospitals (35%)• Providers (10%)

Page 9: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Financing Approach...Proposed Mechanism for Prepayment• For pre-payers first installment (50% of total) due at time of initial closing ; remaining 50% at

“Go-live Date”

• Pre-payments treated as accrued revenue and credits– Pre-payment credit of 20% is equivalent to roughly 6% interest

• Regardless of status as either pre-pay or pay-as-you-go, there will be a common service charge for all organizations of same classification (size, type)

• Organizations pre-paying will have priority in implementation rollout

Simplified Illustration of Prepayment Option

Payment CreditService Charge for Access to Statewide HIE Network

Account Balance at End of Year

2011 $100,000 $20,000 -- $120,000 2012 $30,000 $90,000 2013 $30,000 $60,000 2014 $30,000 $30,000 2015 $30,000 0

Page 10: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Financing Approach...Cost and Revenue Projections

• NC HIE will seek prepayments to fund the anticipated four year funding gap.

• NC HIE has developed a “scenario calculator” to test different scenarios to illustrate the interplay between prepayment and pay-as-you-go options and varying cost considerations

• The “scenario calculator” allows us to adjust three variables:– Estimated administrative and technical costs for Statewide HIE over four years– The number of entities that choose to Pre-pay– The rate of participation for entities that choose Pay-As-They-Go

Page 11: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Cost 2011 2012 2013 2014 4 YR Total

Admin & Operations $ 1,800,000 $ 1,800,000 $ 1,800,000 $ 1,800,000 $ 7,200,000

Technology $ 7,259,500 $ 4,851,170 $ 3,558,573 $ 1,580,407 $ 17,249,650

•Core Services (Hardware & software) $ 3,830,000 $ 1,120,000 $ 325,000 $ 325,000 $ 5,600,000

•Value-Added Services (Phase 1 Services) $ 675,000 $ 225,000 $ - $ - $ 900,000

•Value-Added Services (Phase 2 Services) $ 250,000 $ 1,250,000 $ 1,400,000 $ 47,196 $ 2,947,196

•Building and testing connectivity to QOs $ 1,802,500 $ 1,287,500 $ 772,500 $ 51,500 $ 3,914,000

•Ongoing maintenance $ 702,000 $ 968,670 $ 1,061,073 $ 1,156,711 $ 3,888,454

Total Costs $ 9,059,500 $ 6,651,170 $ 5,358,573 $ 3,380,407 $ 24,449,650

Funding and Revenue 2011 2012 2013 2014 4 YR Total

Funding $ 7,963,044 $ 2,005,656 $ 1,774,567 $ 235,000 $ 11,978,267

•ONC Funding $ 7,963,044 $ 2,005,656 $ 1,774,567 $ 235,000 $ 11,978,267

Pre-Pay Revenue $ 12,471,383 $ - $ - $ - $ 12,471,383

•Payers $ 4,364,984 $ - $ - $ - $ 4,364,984

•Medicaid $ 2,494,277 $ - $ - $ - $ 2,494,277

•Hospitals $ 4,364,984 $ - $ - $ - $ 4,364,984

•Providers $ 1,247,138 $ - $ - $ - $ 1,247,138

Pay-As-You-Go Revenue $ - $ 336,727 $ 740,800 $ 1,225,688 $ 2,303,215

•Hospitals $ - $ 261,899 $ 576,178 $ 953,313 $ 1,791,389

•Providers $ - $ 74,828 $ 164,622 $ 272,375 $ 511,826

Total Funding and Revenue $ 20,434,427 $ 2,342,383 $ 2,515,367 $ 1,460,688 $ 26,752,865

Net Earning (+/-): $ 11,374,927 $ (4,308,787) $ (2,843,206) $ (1,919,719)

 

Cumulative Earnings: $ 11,374,927 $ 7,066,140 $ 4,222,934 $ 2,303,215

Available for Reinvestment: $ 2,303,215

“Base” Scenario in Calculator...Base Assumptions in Three Variables

Page 12: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Next Steps....

• The Finance Workgroup accepted a pre-pay approach that involves a credit, commitment windows, common pricing to all stakeholders (of the same class)

• Action items: – Staff to build detailed legal document– NC HIE, working with communications firm, will develop a strategy

to engage stakeholders and get feedback and refine accordingly, and begin obtaining commitments based on any such refinement.

Page 13: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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NC HIE Bylaws

Page 14: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Additional Workgroup Updates

Page 15: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Workgroup Snapshot

•Legal and Policy– Opt Out Consent legislation introduced;

passed Senate, pending in House– Currently refining privacy & security policies– Next Meeting: April 25, 1:00-3:00 pm

•Finance– Building prepayment model and terms– Next Meeting: May 26, 2:00-4:00 pm

• Governance– Developing contract between Qualified

Organizations and NC HIE – Defining the process for applying to be a

Qualified Organization– Next Meeting: April 26, 1:00 – 3:00 pm

•Clinical & Technical Operations– Finalized RFP requirements– RFP Evaluation Committee being formed

Page 16: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Governance

Page 17: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Statewide HIE Governance: Timeline and Tasks

2011

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Develop Qualified Organization Criteria

Develop Qualified Organization Criteria

Develop Participation Agreements

Develop Participation Agreements

Define Oversight Roles and Enforcement Mechanisms

• Define parameters of Qualified Organizations in the HIE participation model

• Develop written criteria for Qualified Organization designation • Develop recommendations related to QO application process.

Page 18: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Proposed Selection Criteria for Qualified Organizations (WORKING DRAFT - FOR DISCUSSION ONLY)

1. Organized as a non-profit or for-profit corporation whose articles of incorporation have been filed with the North Carolina Department of the Secretary of State (or that has a certificate of good standing if incorporated in a state other than North Carolina).

2. Agree to comply with Statewide Policy Guidance (including technical specifications and privacy and security requirements) and ensure QO participants comply with them.

3. Agree to comply with “fair information” policy principles and require that QO participants comply with them.

4. Provide list of current NC HIE participants (as defined by the NC HIE Board), updated on a regular basis in compliance with the process established by the NC HIE Board, and plan for adding more participants.

5. Annually submit a Program Plan that describes specific activities in which the QO will engage.

6. Demonstrate financial viability as required by the NC HIE Board (currently under discussion).

• Includes demonstration of adequate and appropriate insurance coverage.

Important Topics to Consider in Selection of Criteria Extent to which criteria limit entities that could serve as QOs

Establishing and maintaining overall system efficiency & integrity Understanding the administrative implications of compliance

Important Topics to Consider in Selection of Criteria Extent to which criteria limit entities that could serve as QOs

Establishing and maintaining overall system efficiency & integrity Understanding the administrative implications of compliance

Criteria are in draft form. Workgroup will submit a final formal recommendation to the board for consideration at future meeting.

Page 19: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Next Steps...

• April 26, 2011 Workgroup meeting: Finalize Qualified Organization selection criteria recommendations for Board

• Future Workgroup meetings:– Develop recommendations related to selection process. High level

overview of steps might include:• NC HIE establishes application process for interested entities. • NC HIE establishes application review process. • NC HIE establishes process to notify applicant and the public that an organization has

been deemed as a QO. • NC HIE establishes ongoing re-qualification process.

– Develop recommendations related to enforcement and oversight:• Define Metrics• Create evaluation process (ongoing compliance)• Establish processes for

– Dispute resolution– Organizations seeking to voluntarily rescind QO status– Expulsion of non-compliant QOs

Page 20: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Legal and Policy

Page 21: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Legal & Policy: Timeline and Tasks

2011

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Finalize Draft Legislation

Finalize Draft Legislation Develop and Finalize Privacy and Security Policy and ProceduresDevelop and Finalize Privacy and Security Policy and Procedures

• Opt Out Consent legislation has been passed by the Senate, pending in House.

Page 22: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Legal & Policy: Development of Privacy & Security Policies

March Meeting:• Definitions• Eligible Participants• Access to Protected Health Information for Treatment, Payment and

Health Care Operations• Minimum Necessary Requirement• Emergency Access• Access Rights of the NC HIE Workforce

April 25 Meeting:• Review Revisions to Above Sections• Opt Out Consent Rights• Restrictions on Access• Accounting of Disclosures• De-Identified Data

Additional Policies to Be Defined at Future Meetings:

• Access to Data by Researchers • Access to Data by Government Agencies • Access by Patients• Responding to Subpoenas and Discovery

Requests • Security Policies (includes Breach)• Sanctions

Page 23: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Clinical and Technical Operations

Page 24: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Clinical/Tech Operations: Timeline and Tasks

2011

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Develop HIE RFPDevelop HIE RFPReview Proposals, Negotiate, Award

Contract for HIE Services

Review Proposals, Negotiate, Award

Contract for HIE Services

Develop, Deploy, Test, and Accept HIE Services and

Connect to Qualified Organizations

Develop, Deploy, Test, and Accept HIE Services and

Connect to Qualified Organizations

• Secure RFP consultant• Define HIE RFP review

process and recruit evaluators

• Develop detailed specifications

• Draft RFP

Page 25: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Massachusetts eHealth Collaborative NC HIE Team

•Micky Tripathi, Ph.D., MPP (Project Officer) - Mr. Tripathi is the president and CEO of MAeHC and will lead the MAeHC team for the NC HIE project. Mr. Tripathi is a nationally-recognized thought leader in the health information industry. His leadership experience ranges from policy guidance at the Federal level, to collaborative strategic planning at the State and community levels, to implementation of health IT systems at the front line of healthcare delivery.

•Mark Belanger, MBA (Project Director) – Mr. Belanger is the Director of Strategy at MAeHC and will manage the NC HIE project. Mr. Belanger has expertise in healthcare strategic planning and deep experience in the healthcare information industry. Mr. Belanger currently manages the statewide HIE vendor procurement project in the state of Missouri and the statewide HIE project for the state of New Hampshire.

• •Nael Hafez, MBA (Technology Director) – Mr. Hafez is MAeHC’s director of technical services and will provide subject matter expertise to the NC HIE project. Mr. Hafez has expertise in the full life-cycle of community-wide health information exchange, from planning and design, to vendor selection, to deployment and ongoing operations.

Jacqueline Baldaro, MHA (Project Manager) – Ms. Baldaro is a Project Manager at MAeHC and will provide daily management of the project plan, project schedule, communications, and reporting. Ms. Baldaro has expertise in healthcare strategic planning, network development, business model design, enterprise design, and operations management.

Page 26: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Overview of MAeHC Qualifications and Recent Experience

Highlights of MAeHC’s relevant experience and qualifications:

State-level HIE technical services vendor procurement: MAeHC is currently completing the technical services vendor selection process with the Missouri HIO

State-level HIE strategic and operational planning: MAeHC led the statewide HIE strategic and operational planning process for the State of New Hampshire. Throughout 2010, MAeHC facilitated 6 multi-stakeholder workgroups, drafted the state’s strategic and operational plans, and gained approval of the plans by ONC. MAeHC is now engaged to assist NH stakeholders implement the plan.

Regional Extension Center: MAeHC is operating the REC for the state of New Hampshire and is providing REC services in Massachusetts, New York, and Rhode Island.

Community-wide EHR, HIE, and Quality Data Center deployment: From 2004-2009 MAeHC worked with 3 Massachusetts pilot communities to facilitate community-wide exchange of health information and quality data.

Beacon Community Technical Assistance: MAeHC was engaged by the ONC to provide technical services to 3 Beacon communities regarding a unified approach to interfacing between major HIE and EHR vendors.

Federal Policy guidance: President and CEO of MAeHC, Micky Tripathi, is the Co-Chair of the Health Exchange Working Group of the HIT Policy Committee and a member of the NHIN Working Group, the Meaningful Use Working Group, the Certification/Adoption Working Group, and the privacy & security tiger team.

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Page 27: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Statewide HIE Technical Requirements

Clinical & Technical Operations Workgroup went through a prioritization process for Operational Plan.

Across past four months, Workgroup has refined priorities and defined requirements on a more granular level.

In addition, the NC HIE received comments from 24 additional NC stakeholders through a public request for comment process.

NC HIE has inventoried and compiled more than 400 individual comments, suggestions, and recommendations.

Clinical & Technical Operations Workgroup went through a prioritization process for Operational Plan.

Across past four months, Workgroup has refined priorities and defined requirements on a more granular level.

In addition, the NC HIE received comments from 24 additional NC stakeholders through a public request for comment process.

NC HIE has inventoried and compiled more than 400 individual comments, suggestions, and recommendations.

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Page 28: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Timeline for Statewide HIE Services RFP

• Mar- Apr 24... Finalize requirements, develop evaluation procedures/team

• Apr 25............ Release RFP

• May 20........... Vendors responses due

• Jun 7.............. Best and Final Offers from vendors

• Jun 16............ Present final recommendations to NC HIE Board

• July 20........... Vendor contract finalized

Page 29: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Overview of Technology Services Vendor Selection Process

Translate plan, preferences, and requirements –

release RFP

Select and prepare

evaluation team

Review written responses and down

select

Conduct finalist product demos

Conduct BAFO

workshops

Select technology

partner

Contract with

technology partner

Conduct reference

calls

We are Here

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Page 30: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Evaluation Process for Statewide HIE Services RFP - DRAFT

RFP Responses Meet Minimal Req’ts

Expectation is that we will receive around 20-30 responses

Staff will filter against a set of minimum requirements and completeness

Grade Candidates

6-8 Candidates will emerge

Each member of Evaluation Committee will grade Candidates based on established scorecard then the Committee will consolidate and normalize the scorecard

Select Finalists

Oral Presentations

Review with CT Operations Workgroup

Review with CT Operations Workgroup

Rank Vendors

Select Vendor

Review with Executive Committee/Board

Negotiate ContractBoard Approves Contract

Review current candidate scorecards with WG and collect feedback

Based on scorecards and CT WG feedback, Evaluation Committee will select 2-4 finalists

Each finalists will do two presentations: technical and non-technical

Vendors will be ranked in two categories: functional and business by Evaluation Committee

Rankings will be reviewed with WG and feedback will be documented

Evaluation Committee will select a recommended vendor

Page 31: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Evaluation Committee - DRAFT

• Members of RFP Evaluation Committee– Three members of NC HIE Staff– Three members selected from a group nominated by CT Operations Workgroup– One representative from MAeHC– One or two experts drawn from the community to augment review team

• Requirements for Participation– Document all Conflicts of Interest– Sign Confidentiality Agreement– Sign Representation Agreement– Commit to full time participation during the Evaluation Week– Technical/Clinical/Business experience relevant to the creation of the HIE and

associated services– Evaluation Committee participants will be asked to draw on their expertise and

perspective from across industries sectors with an eye toward supporting the greater goal of a statewide resource for North Carolina rather than representing their individual organizational priorities.

Page 32: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

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Open Public Comment and Closing Comments

Page 33: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

ATTACHMENTS

Page 34: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Core HIE Services– Foundational services hosted by NC HIE that facilitate

exchange health information across organizational boundaries, such that multiple entities can:

• Identify and locate each other in a manner they both trust;

• Reconcile the identity of the individual patient to whom the information pertains;

• Exchange information in a secure manner

Statewide HIE Components

Provider Directory

Message / Record Routing / Return Receipt

Identity Management and Authentication

NHIN Gateway

Security Services

Transaction Logging Consent Management

Terminology Service Transformation Service

Patient Matching / RLS

Immuniz Access

Immuniz Access

Lab Normalization

Med Hx

Lab Results Delivery

Lab Results Delivery

Rad Results Delivery

CCD Exchange Lab routing for reporting

Quality Reporting

Procedure Results Delivery

Rad Image Delivery

CCD Translation

Access to Aggregated

Data

Clinical Decision Support

Disease Surveillance

Value-Added HIE Services– Services that support the clinical priorities and use

cases to help providers, patients, and care givers improve the safety, quality, and cost effectiveness of heath care.

– Value-added services will be accessible via core services

– Value-added Services can be offered at the state, regional, or enterprise level.

– Value-Added services will be incrementally deployed based on feasibility, cost, and magnitude of benefits

Phase 1 Value Added Services proposed in Operational PlanPhase 2 Value-Added Services proposed in Operational PlanFinal decision regarding phased implementation will be informed by forthcoming statewide HIE RFP

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Page 35: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Technical Relationships: Core HIE Services, QOs, & QO Participants

Provider DirectoryMessage / Record

Routing / Return ReceiptIdentity Management and

Authentication

NHIN Gateway

Security Services Transaction Logging

Consent Management Terminology Service Transformation Service Patient Matching / RLS

Large Hospital System

Large Hospital System

Physician Practice

Physician Practice

Physicians (IPA, PHO, PO)

Physicians (IPA, PHO, PO)

Regional HIORegional HIO

HospitalHospitalPhysician Practice

Physician Practice

Physician Practice

Physician Practice

Example QOs...

Example QO Participants...

Key Points:* Core services provide a foundation for identifying QOs, ensuring security,

and providing a gateway to other QOs and additional HIE services* QOs link to core services by conformance to interoperability specifications* QOs provide a gateway to core services for their participants

Key Points:* Core services provide a foundation for identifying QOs, ensuring security,

and providing a gateway to other QOs and additional HIE services* QOs link to core services by conformance to interoperability specifications* QOs provide a gateway to core services for their participants

NC HIE

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Page 36: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Provider DirectoryMessage / Record

Routing / Return ReceiptIdentity Management and

Authentication

NHIN Gateway

Security Services Transaction Logging

Consent Management Terminology Service Transformation Service Patient Matching / RLS

Large Hospital System

Large Hospital System

Physician Practice

Physician Practice

Physicians (IPA, PHO, PO)

Physicians (IPA, PHO, PO)

HospitalHospitalPhysician Practice

Physician PracticePhysician

Practice

Physician Practice

Technical Relationships: Value-added Services, QOs, & QO Participants

Large Hospital System

Large Hospital System

Physician Practice

Physician Practice

Physician Practice

Physician Practice

NC Immunization Registry

NC Immunization Registry

3. CCD Translation

Key Points:* Value-added Services are available to network participants and can be hosted by

different entities. For example:1. NC HIE could host a CCD Exchange service2. The Dept of Health could host an Immunization Access service3. A QO could host a CCD Translation service

* Based on considerations of efficiency and practicality, the NC HIE Tech/Clinical Ops Work Group continues to evaluate the ideal location for Value-added Services

Key Points:* Value-added Services are available to network participants and can be hosted by

different entities. For example:1. NC HIE could host a CCD Exchange service2. The Dept of Health could host an Immunization Access service3. A QO could host a CCD Translation service

* Based on considerations of efficiency and practicality, the NC HIE Tech/Clinical Ops Work Group continues to evaluate the ideal location for Value-added Services

NC HIENC HIE

1. CCD Exchange

2. Immuniz Access

2. Immuniz Access

Regional HIORegional HIO

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Page 37: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Mission Statement of the NC HIE

As included in its Operational Plan, the mission of the NC HIE is:

• To provide a secure, sustainable technology infrastructure to support the real time exchange of health information to improve medical decision-making and the coordination of care.

Page 38: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Expectations of the NC HIE Work Groups

• Participants have been nominated and invited to participate by the NC HIE governing board co-chaired by Secretary Lanier Cansler and Mr. Charlie Sanders for your expertise in your field and your commitment to improving health care quality, access, and affordability for all North Carolinians.

• Workgroup members are asked to draw on their expertise and perspective from across industries sectors with an eye toward supporting the greater goal of a statewide resource for North Carolina.

• Workgroups are expected to be multi-stakeholder, nonpartisan and all discussions, meetings and decision-making processes to be fully transparent.

• Workgroups are asked to consider multiple stakeholder group perspectives when working toward solutions.

• Workgroups will be asked to make consensus-based recommendations to the NC HIE governing board. In cases where consensus is not reached, the workgroup is expected to put forth a balanced, fair consideration of the pros and cons of an issue.

• Workgroup members are expected to respect the opinions and input of others and to engage in fair meeting conduct to work toward consensus recommendations.

• Workgroup members are strongly encouraged to attend meetings in person whenever possible.

• Public stakeholder input is encouraged.

Page 39: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Governance Work Group

Members*• Connie Bishop, MSN RN, NC Nurses

Association• Jacquelyn Boyden, Boyden Healthcare

Consulting• Janis Curtis, Duke Health System• Craigan Gray, DHHS DMA• Mark Gregory, Kerr Drugs• Don Horton, LabCorp

Co-Chairs• Ben Money, NC Community Health Association• Tom Bacon, UNC School of Medicine, AHEC

• Steve Keene, NC Medical Society• Harry Reynolds, IBM• Craig Richardville, Carolinas Healthcare System• Pam Silberman, NC Institute of Medicine• Craig Souza, NC Healthcare Facilities Association• Sam Spicer, New Hanover Regional Medical

Center

* NC HIE is currently evaluating the potential inclusion of a representative from a local HIE due to the departure of representative from WNC DataLink, * NC HIE is currently evaluating the potential inclusion of a representative

from a local HIE due to the departure of representative from WNC DataLink,

Page 40: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Clinical/Technical Operations Work Group

Members• Ben Alexander, WakeMed• Cynthia Cox, Raleigh Medical Group • Sam Cykert, AHEC, Moses Cone• Michael Fenton, NC CIO Office• John Graham, UNC Institute for Public Health• Susan Helm-Murtagh, BCBSNC• Arlo Jennings, Mission Hospitals• Yan Wang Kolbas, NC Nurses Association

Co-Chairs• Allen Dobson, CCNC • J.P. Kichak, UNC Hospital

• Bill Leister, LabCorp• Keith McNeice, Carolinas Healthcare

System• John A. (Sandy) McNeill, NC Health Care

Facilities Association• Don Spencer, UNC Health Care• Angela Taylor, NC DHHS• James Tcheng, Duke University• John Torontow, Piedmont Health

Page 41: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Finance Work Group

Members• Mark Bell, NC Hospital Association• Brian Harris, Rural Health Group, Inc.• Yvonne Hughes, Coastal Connect HIE• Mark Miller, Novant Health• John Minnich, CSC

Co-Chairs• Maureen O’Connor, BCBSNC• Dr. Dave Tayloe, Goldsboro Pediatrics

• Steve Owen, NC Medicaid• Phred Pilkington, Cabarrus County

Health Dept.• Devdutta Sangvai, MD, Duke

University Medical Center

Page 42: NC HIE Board Meeting Implementing Statewide HIE in North Carolina Date: April 21, 2011 Time: 1:00 pm – 3:30 pm Conference Call ONLY Dial in: 1-866-922-3257.

Legal/Policy Work Group – Legislation and Implementation Subcommittee

Members• Linda Attarian, NC DHHS (Vice-Chair)• Judith Beach, Quintiles• Mark Botts, UNC School of Government• Chris Collins, NC Office of Rural Health and

Community Care• Brian Forrest, Access Healthcare• Chris Hoke, NC Department of Health &

Human Services• Linwood Jones, North Carolina Hospital

Association

Co-Chairs• Senator Josh Stein • Representative Jeff Barnhart

• Trish Markus, Smith Moore Leatherwood• Barbara Morales-Burke, Blue Cross Blue

Shield of North Carolina• Melanie Phelps, North Carolina Medical

Society• Troy Trygstad, Community Care of North

Carolina• Robin Wright, NCHICA Consumer

Advisory Council• Bill Wilson, AARP


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