+ All Categories
Home > Social Media > #NCF2014 Can social media improve service quality?

#NCF2014 Can social media improve service quality?

Date post: 21-Jun-2015
Category:

Social Media
Upload: george-julian
View: 835 times
Download: 0 times
Download Report this document
Share this document with a friend
Description:
Visuals to accompany discussion about the (potential) role of social media to improve service quality in social care. Shared first at National Care Forum 2014 Annual Conference focused on Bringing Quality to Life. Blog post with full notes of slides and hyperlinks can be found http://www.georgejulian.co.uk/?p=561
Popular Tags:
social media
service quality
71
Can social media improve service quality? #NCF2014
Transcript
Page 1: #NCF2014 Can social media improve service quality?

Can social media improve service quality?

#NCF2014

Page 2: #NCF2014 Can social media improve service quality?
Page 3: #NCF2014 Can social media improve service quality?
Page 4: #NCF2014 Can social media improve service quality?
Page 5: #NCF2014 Can social media improve service quality?
Page 6: #NCF2014 Can social media improve service quality?
Page 7: #NCF2014 Can social media improve service quality?
Page 8: #NCF2014 Can social media improve service quality?
Page 9: #NCF2014 Can social media improve service quality?
Page 10: #NCF2014 Can social media improve service quality?
Page 11: #NCF2014 Can social media improve service quality?
Page 12: #NCF2014 Can social media improve service quality?
Page 13: #NCF2014 Can social media improve service quality?
Page 14: #NCF2014 Can social media improve service quality?
Page 15: #NCF2014 Can social media improve service quality?
Page 16: #NCF2014 Can social media improve service quality?
Page 17: #NCF2014 Can social media improve service quality?
Page 18: #NCF2014 Can social media improve service quality?
Page 19: #NCF2014 Can social media improve service quality?
Page 20: #NCF2014 Can social media improve service quality?
Page 21: #NCF2014 Can social media improve service quality?
Page 22: #NCF2014 Can social media improve service quality?
Page 23: #NCF2014 Can social media improve service quality?
Page 24: #NCF2014 Can social media improve service quality?
Page 25: #NCF2014 Can social media improve service quality?
Page 26: #NCF2014 Can social media improve service quality?
Page 27: #NCF2014 Can social media improve service quality?
Page 28: #NCF2014 Can social media improve service quality?
Page 29: #NCF2014 Can social media improve service quality?
Page 30: #NCF2014 Can social media improve service quality?
Page 31: #NCF2014 Can social media improve service quality?
Page 32: #NCF2014 Can social media improve service quality?
Page 33: #NCF2014 Can social media improve service quality?
Page 34: #NCF2014 Can social media improve service quality?
Page 35: #NCF2014 Can social media improve service quality?
Page 36: #NCF2014 Can social media improve service quality?
Page 37: #NCF2014 Can social media improve service quality?
Page 38: #NCF2014 Can social media improve service quality?
Page 39: #NCF2014 Can social media improve service quality?
Page 40: #NCF2014 Can social media improve service quality?
Page 41: #NCF2014 Can social media improve service quality?
Page 42: #NCF2014 Can social media improve service quality?
Page 43: #NCF2014 Can social media improve service quality?
Page 44: #NCF2014 Can social media improve service quality?
Page 45: #NCF2014 Can social media improve service quality?
Page 46: #NCF2014 Can social media improve service quality?
Page 47: #NCF2014 Can social media improve service quality?
Page 48: #NCF2014 Can social media improve service quality?
Page 49: #NCF2014 Can social media improve service quality?
Page 50: #NCF2014 Can social media improve service quality?
Page 51: #NCF2014 Can social media improve service quality?
Page 52: #NCF2014 Can social media improve service quality?
Page 53: #NCF2014 Can social media improve service quality?
Page 54: #NCF2014 Can social media improve service quality?
Page 55: #NCF2014 Can social media improve service quality?
Page 56: #NCF2014 Can social media improve service quality?
Page 57: #NCF2014 Can social media improve service quality?
Page 58: #NCF2014 Can social media improve service quality?
Page 59: #NCF2014 Can social media improve service quality?
Page 60: #NCF2014 Can social media improve service quality?
Page 61: #NCF2014 Can social media improve service quality?
Page 62: #NCF2014 Can social media improve service quality?
Page 63: #NCF2014 Can social media improve service quality?
Page 64: #NCF2014 Can social media improve service quality?
Page 65: #NCF2014 Can social media improve service quality?
Page 66: #NCF2014 Can social media improve service quality?
Page 67: #NCF2014 Can social media improve service quality?
Page 68: #NCF2014 Can social media improve service quality?
Page 69: #NCF2014 Can social media improve service quality?
Page 70: #NCF2014 Can social media improve service quality?
Page 71: #NCF2014 Can social media improve service quality?

Recommended
Improve Quality Score the Strange Way

Improve Quality Score the Strange Way

Business

KENYA QUALITY MODEL FOR HEALTHguidelines.health.go.ke:8000/media/Kenya_Quality... · Revised March 2014 KENYA QUALITY MODEL FOR HEALTH Empowering Health Workers to Improve Service

KENYA QUALITY MODEL FOR HEALTHguidelines.health.go.ke:8000/media/Kenya_Quality... · Revised March 2014 KENYA QUALITY MODEL FOR HEALTH Empowering Health Workers to Improve Service

Documents

Utilization of Digital Media to Improve The Quality and ...

Utilization of Digital Media to Improve The Quality and ...

Documents

Measuring Service Quality to Improve Schools

Measuring Service Quality to Improve Schools

Documents

Using technology to improve quality

Using technology to improve quality

Health & Medicine

Collaborating to Improve Quality, Access and Valuecentralohiohospitals.org/documents/CollaboratingforImprove.pdf · Collaborating to Improve Quality, Access and Value The Central

Collaborating to Improve Quality, Access and Valuecentralohiohospitals.org/documents/CollaboratingforImprove.pdf · Collaborating to Improve Quality, Access and Value The Central

Documents

Performance Management Presentation Improve Environmental Quality

Performance Management Presentation Improve Environmental Quality

Documents

CDR Winelab: improve your wine quality !

CDR Winelab: improve your wine quality !

Food

How can we improve service quality?

How can we improve service quality?

Marketing

30 Tips to Improve Your Social Media Marketing30 Tips to Improve Your Social Media Marketing

30 Tips to Improve Your Social Media Marketing30 Tips to Improve Your Social Media Marketing

Social Media

How can we improve service quality

How can we improve service quality

Documents

Virtualization: Improve Speed and Increase Quality

Virtualization: Improve Speed and Increase Quality

Technology

Design for Manufacturability. Raise engineer’s design skill level Improve quality of design Improve quality of documentation Enable higher quality,

Design for Manufacturability. Raise engineer’s design skill level Improve quality of design Improve quality of documentation Enable higher quality,

Documents

Tips to improve light quality

Tips to improve light quality

Business

Social Media€¦ · Quality improvement and social media Understanding how social media networks can be used to improve the quality of care clients re-ceive is a growing area of

Social Media€¦ · Quality improvement and social media Understanding how social media networks can be used to improve the quality of care clients re-ceive is a growing area of

Documents

2016 Streaming Media West - How to improve video quality of Service with an Effective AB testing Workflow

2016 Streaming Media West - How to improve video quality of Service with an Effective AB testing Workflow

Engineering

Applying Knowledge Management to Improve Quality

Applying Knowledge Management to Improve Quality

Documents

IHG Quality Monitor and Improve Guest Satisfaction - News Quality Presentation Aug... · IHG Quality Monitor and Improve Guest Satisfaction ... INDIGO REVIEWS DISPLAY ON ... Quality

IHG Quality Monitor and Improve Guest Satisfaction - News Quality Presentation Aug... · IHG Quality Monitor and Improve Guest Satisfaction ... INDIGO REVIEWS DISPLAY ON ... Quality

Documents