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NEC DSX. Account Manager Territory Assignments DSX Account Manager Team.

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NEC DSX
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NEC DSX

Account Manager Territory Assignments

DSX Account Manager Team

Building Communications Solutions and Delivering Excellence

NEC is a leader in technology solutions with a long history of leadershipand innovation in the core high-technology sectors of communications,computers, and electronic components.

A Global Fortune 500 company, with more than 150,000 employees worldwide and $44 billion in revenues.

NEC leverages its strengths to bring forth innovations from a wide range of fields, and to integrate those innovations into new products.

NEC Introduction

Source: Gartner Group (total lines shipped)

NEC Market Share

NEC is #1

Worldwide TDM Market Share Calendar Year 2008

DSX Introduction

DSX Introduction

Three Platforms: DSX 40 / DSX 80 / DSX 160

DSX Systems offer you high performance, flexibility, and the ability to custom

design a system that will meet your specific telecommunication requirements.

DSX Product Family Features Common Digital Station Equipment VoIP Gateway & IP Station Equipment Wireless Headset Adapter Common Feature Set Built-in Two Port Auto Attendant In-Skin IntraMail Voicemail Option Built-in Caller ID (Name & Number) Audio Inputs (BGM - MOH) Message On Hold Mailbox External Paging Port - Output Backup / Restore to Compact Flash Card USB, Ethernet, and Modem Programming Ports System Administrator GUI Programming Software Office Administrator GUI Programming Software

DSX Platforms & Common Features

DSX 40

DSX 40 Default Configuration (4X8X2)

4 CO / Line Ports

8 Digital Station Ports

2 Analog Station Ports

2 Door Box Ports with Relay

Expansion Slots (3) 4-Port CO / Line Card

Two Universal Station Expansion Slots 8-Port Digital Station Card

8-Port Analog Station Card

Maximum DSX 40 Digital Configurations 8 CO / Line Ports

24 Digital Stations (8X24X2)

18 Analog SLT Ports (8X8X18)

Alternate Configuration 8X16X10

DSX 80 1 T1 / PRI Card Maximum 4 Card Slots 32 Digital Station Maximum

DSX 160 8 Card Slots 2 T1 / PRI Cards Maximum 96 Station Port Maximum 1 Power Supply Required

Per 32 DSP Station Ports

Shared Components CPU & Power Supplies Common Line & Station Cards 8 or 16 Port CO / Line 16 Port Digital Station 8 or 16 Port Analog Station T1 / PRI Cards

DSX 80 -160

DSX IP Introduction

DSX IP Introduction

DSX VoIP / IP Gateway

IP 4 Port Daughter Board Single Daughter Board for all DSX Systems Connects to DSX System CPU Includes 4 Resource Licenses Expandable In 4 Channel Increments Licenses are stored on the VoIPDB

DSX 40 VoIP 08 IP Resource Ports Maximum (G.729AB)

DSX 80 – 160 VoIP (NXCPU) 16 IP Resource Ports Maximum (G.729AB)

VoIP / IP Gateway Supports DSX IP Stations SIP Stations SIP Soft Phones SIP ATA Devices

DSX VoIP / IP Gateway

Utilizes the System’s Built-in Ethernet Port. The Gateway Processor Resides Between the System CPU and the Digital Signal Processor.

LAN CPU VOIPDB DSP

A Single Ethernet Port Provides All System Connectivity and One IP Address Simplifies System Installation and Maintenance.

DSX IP with VPN

DSX VoIP with VPN:

Edgemarc VPN Routers are available from NEC through your authorized DSX Distributor

DSX IP Keysets can connect to the system over a VPN (Virtual Private Network). A VPN is a private, secure network connection that "tunnels" through the public internet

DSX VoIP w/ NAT Traversal

DSX VoIP with NAT Traversal:If you have an NEC-recommended SIP-aware compatible router installed at the remote site (currently the Linksys WRT54GL or WRT160NL), you can connect the DSX IP Keysets at the remote site without the need for a VPN.

DSX VoIP Station Power over Ethernet (PoE) Adapter

Utilizes the 10/100 Ethernet Switch build into the IP Station

Dual Function: Ethernet Switch Breakout for PC Connection PoE Injector - 48 VDC for VoIP Station Power Single Ethernet Cable to the Desktop

provides a clean uncluttered appearance!

DSX IP Station PoE Adapter

Phone

PC48VDC Adapter

DSX IP Phone Adapter

Single Cable

802.3af PoE

Power Injector

802.3af PoE

Power Injector

LAN

DSX Peripherals

DSX Peripherals

IntraMail / IntraMail Pro The ability to add voice mail only requires an

IntraMail compact flash card to activate. IntraMail is a full-featured Voice Mail Auto

Attendant system that will transfer incoming callers and record Voice Mail messages.

Auto Attendant / Voicemail128 Subscriber Mailboxes8 Company Greetings32 Routing Mailboxes16 Dial Action Tables8 Directories (Dial By Name)Message on Hold MailboxImport / Export .WAV FilesGreeting & Message Back Up / Restore2, 4, 6, or 8 Port ConfigurationsUpgrade Ports in 2 or 4 Port IncrementsUpgrade IntraMail to IntraMail ProIntraMail Pro Email IntegrationIntraMail Pro Caller ID Name & Number

Email Integration – Receive notification of a new voice mail message to your inbox or email device. Optionally include the recorded message as a .WAV file attachment. If you have the ability to access your Email, you have the ability to listen to your voice mail messages without having to call your office.

DSX IntraMail

NEC takes the lead with state of the art innovations that offer superior ergonomic styling anda slim, sleek, compact design with a quality feel.

All models feature a thin, floatingdesign, with a built-in speakerphone,two-position angle adjustment foreffortless viewing of the large LCDdisplay and built-in wall mounting.

Enhanced models also offer a backlit display, illuminated dial padand full duplex speakerphone.

DSX STATIONS

DSX Stations

Backlit Display with 12 SoftkeysFull-Duplex SpeakerphoneSpeed Dial DirectoriesUser Programmable FeaturesVoicemail Access / NavigationCaller ID LogAccess to One Touch Keys

Programmable Feature KeysLine & Station AppearanceSystem Feature KeysIntraMail Feature Keys

Illuminated Dial-Pad

Fixed Feature Keys

TRANSFER INTERCOMFLASH VOICEMAIL

REDIAL DNDMUTE CONFERENCESPEAKER HOLD

34 Button Digital / IP Super Display Station

DSX 34 Button Super Display

3 Line DisplayBacklit Display and Illuminated Dial-Pad on 34 Button Stations

Interactive SoftkeysSpeed Dial DirectoriesUser Programmable FeaturesVoicemail Access / NavigationCaller ID Log

One Touch Keys (10)One Touch Speed DialFeature Code Speed Dial

Programmable Feature Keys (12 / 24)Line & DSS / BLF Station AppearanceSystem Feature KeysIntraMail Feature Keys

Fixed Feature Keys TRANSFER INTERCOM FLASH VOICEMAIL REDIAL DND MUTE CONFERENCE SPEAKER HOLD

22 Button Digital Display Station

34 Button Digital / IP Display Station

DSX 22 & 34 Button Display

DSX Cordless DECT StationDECT 6.0 1.9GHz Technology8 Programmable Feature KeysBacklit Display & Illumined Dial-padExtended Range with RepeatersMaximum of 8 DECT HandsetsMaximum of 6 DECT Repeaters per Handset

DSX Digital Cordless Station900Mhz Digital Station4 Programmable Feature KeysArea Cordless (Limited Range)Maximum of 4 900 Mhz Handsets

Standard Analog Cordless TelephonesEnd User SourcingCaller ID Passed to SLT Analog PortsRequires Use of Analog SLT Ports

DSX Digital Cordless Stations offer many standard features of the wiredstation including programmable Feature Keys with LEDs, and an easy to read display with the advantage of mobility.

DSX Cordless Stations

DSX Peripherals

60 Button DSS Console Connects to Digital Port Maximum of 4 Per System

Wireless Headset Adapter Allows & integrates connection of a

Plantronics Headset without the handset lifter Voyager, Supraplus Wireless, CS55, & CS70 Series

PGDAD Adaptor Connects to Digital Port Provides (2) Analog Door Box Ports & (2) Relay Contacts

oror (2) Audio MOH Inputs oror (2) Audio Paging Outputs

Analog Door Box Station Connects to 2 Door Box Ports on DSX-40 or PGDAD Adapter

Station DESI Labels Labels available for White or Black 22 and 34 Button Stations Blanks available for customization including addition of company

logo, importing images, and / or custom background color

DSX System Peripherals

DSX Features

DSX Features

FP3 System Features Built-In Recordable Message On Hold

Record or Upload MOH without IntraMail Line Scheduling / Night Service

Enhanced flexibility in how calls are handled by the system or the Auto Att.

Skip Ahead to change the AA Greeting Intercom Queue Key

A busy extension can have a CO call / intercom call queue key for new calls

PRI Calling Party Number Allows the system / station to send a

unique ten digit number on outgoing calls Incoming DID Translation Name

A DID call displays a programmed name Department Groups

Thirty departmental ring / UCD groups Hold and Park Recall Cycles

Set how many times a call will re-try an ext New System Station Numbering Plan

Extension numbers and ports correlate System Password Reset

Purchase a system password reset key

FP3 Voicemail Features

IntraMail Pro Cascading Message Notification

Cascade message to five destinations Find Me / Follow Me

Let the Auto Attendant locate a user

IntraMail & IntraMail Pro Multilingual Voice Prompts

English, French and Spanish Security Code Option

Security code required for all mailbox logons or just remote logons

FP3 User Features

User Level Programming More intuitive and easier to use

Hot Dial Pad Dial without picking up the handset

Directory Dialing Search Quickly search the directory

Call Timer - No pre-programmed key required Park Orbit Recall Pickup - Expanded options

DSX Feature Package Three

Feature Package Three Enhancements

Custom Solutions and Features Tailored Towards Business and Residential Applications!

DSX Business & Residential Solutions

DSX Key Business Features

Key Business Features

System Features Lines (Square, Loop, DID) Ringing

Distinctive by Station, Line, Group Can be programmed by user

Hotline Keys (DSS / BLF) One touch transfer / intercom

Call Coverage Keys Cover department, group, or extension

Call Forward Internal or External Trunk to Trunk

Conference 8 parties / 8 simultaneous (max 32 circuits)

Voice Over Whisper page to an busy extension

Reverse Voice Over Open 2nd Talk path to another extension

while on a call DND Options

All Calls, External, Internal Flash Transfer to External Number

Transfer important calls off premise

Voicemail Features Message Center Keys

Cover group mailboxes, virtual mailboxes Enhanced Conversation Record

Record conversations to a selected mailbox Message on Hold Mailbox

Record / Upload a unique message on hold Schedule Override

Override auto attendant greeting for holidays, weather emergencies, etc

Park & Page Allow callers to page, or leave a message

Broadcast & Distribution Lists Send a message to multiple co workers

Remote Notification Station, Cell, or Pager

Email Integration (IntraMail Pro) Wav file, notify only, or SMS Text

Caller ID Return Call Displays Caller ID Name & Number

Mailbox Flash Transfer to Cell Phone AA Transfer to System Speed Dial Bin

DSX Key Residential Features

System Features Distinctive Ringing Caller ID on all stations

Name & Number Logging

Call Waiting Caller ID New call updates Caller ID display

Parental Caller ID Supervision Room Monitor

Monitor the sounds at another station Intercom Station to Station Privacy Release

Easy functionality for joining a call in progress with privacy release

Easy functionality to make a call private Station Paging Groups Call Forward

Internal or External Support for Standard Telephones

Single line phones (cordless, etc) Fax Machines

One Touch Transfer / Intercom

Voicemail Features Auto Attendant

Personal / Family Greeting Home Office / Business Greeting

Call Screening Answering Machine Emulation Pull call out of voicemail if desired

Message Center Message Indication for mailboxes

on common phone (kitchen) Message Indication for people without

extensions (Guests, Nanny, Housekeeper) Auto Attendant Fax Detection Remote Notification

Cell phone or pager Return call

Email Integration New messages from home / home office emailed

to your personal or business email address Enhanced Conversation Record Message on Hold

Great for home based business

Key Residential Features

UBSD

DSX Support

Dealer Support Website: www.necdsx.com DSX System Software Update / Download System & Office Administrator Windows GUI On Demand 24/7 Basic Online DSX Training Advanced In-Depth IntraMail & PRI Training Downloadable Literature & Product Images DSX Reseller Program & Support

Dealer Sales Support: (800) 365-1928 Email: [email protected] Pre-Sales Configuration Support DSX Sales Related Literature

Dealer Technical Support: (203) 925-8801 Submit email directly from DSX Website Installation & Programming Support DSX Dealer Support Forum

NEC

SUPPORT

NEC DSX Support

An NEC Partner Program Offered to Select Dealers in Local Markets. Targeted towards DSX Dealers, who on a regular and continued basis promote the sale of NEC UDSD products, in order to develop and exploit fully, the sales potential of UBSD products for mutual benefit. NEC’s selection of a Channel Reseller is predicated upon the Channel Reseller’s commitment to provide sales, installation, maintenance and customer training in accordance with highest industry standards for and to our mutual customers.

Committing to a Course of Action Today, Makes Tomorrows Path Easier to Travel!

Channel Reseller Incentive Program Generous Rebate “$$$” Dollars Low Quarterly Purchase Targets

$10,000-$14,999 = 3% Rebate $15,000-$19,999 = 5% Rebate Over $20,000 = 7% Rebate

Reseller Marketing & Sales Support Toll-free Reseller Technical Support Complements DSX Promotions Precursor to use of the NEC “Logo”

DSX Channel Reseller

DSX User Center

The DSX User Center provides end-user operation, programming, and training tools. We made these tools specifically to help you get the most out of your DSX system.

This interactive flash player tutorial guides you step-by-step through the Station and IntraMail features of your DSX telephone.

Click on the Feature you want to review and follow the instructions for a enjoyable and informative tour through the DSX features.

Interactive User Flash Tutorial - http://www.necdsx.com/user_center.html

DSX User Center

DSX Office and System Administrator Windows Programming GUI Interface

DSX System & Office Administrator

DSX System Administrator

Installer Level Programming Used to program & customize

in-depth system features.

Windows 32 Bit XP, XP Pro, or Vista

USB Port System Software Upgrades

Ethernet Port Local LAN or WAN Access

Dial Up Modem Remote Access

Back Up / Restore Utilities

DSX Office Administrator

End-User Administration Used to customize basic

end-user and system features from your PC

Windows 32 bit XP, XP Pro, or Vista

Local LAN Access

Complementary DSX Products

Complementary DSX Products

Conference MAX Tabletop Conference Phones provide premium, full-duplex audio in small conference rooms as a single unit and in larger rooms by linking up to four units for unrivaled microphone and loudspeaker coverage.

Conference MAX PLUS Wireless Conference Phones provide the flexibility to hold a conference call when and where it’s most convenient – with no cables in the way. Conference MAX Plus wireless delivers clear, full-duplex audio in small rooms.

At a Glance: DSX system integration requires the use of one Single Line Analog Port. Distributed Echo Cancellation effectively eliminates echo. Noise cancellation removes background noises from fans or HVAC systems. Full-duplex sound enables participants to speak and listen at the same time without cutting in and out. Automatic level controls keep participants’ audio balanced and consistent. First-mic priority eliminates hollow “tunnel” sound by activating only the microphone closest to the person speaking. Three microphones provide 360° audio pickup. Recording output on base unit connects to a recording device to capture the entire conversation.

DSX Conference Max

Conference Max

NEC DSX End-to-End IP / VoIP Solution!

Customized to Support NEC Configurations Edgewater Expertise and Experience Fully Functional Customer Premise Router Point & Click GUI Interface Flexible Configuration Templates Secure Embedded Firewall IPSEC VPN Tunnels VoIP Aware Site and Multi-Site VPNs VoIP Quality of Service Traffic Shaping within VPN Tunnels Priority Queues for Voice and Data Remote Site VoIP / SIP Phone Registration Trend Analysis on a Per Site or Per Call Basis On Demand Call Quality Monitoring Troubleshoot and Configure Remotely Hyperlinks for Troubleshooting and Diagnostics

DSX IP / VoIP Routers

EdgeMarc Converged Network Routers

EdgeMarc SOHO Router

NEC EdgeWater IP / VoIP Network Routers

The Easy Way to Monitor and Analyze Phone Activity for Single or Multiple Sites. Scalable, reliable, easy-to-use and powerful, CallAnalyst is a feature-rich call accounting and tele-management solution for Voice Switching Platforms.

This award-winning solution monitors phone usage, performs customer billing and analyzes traffic patterns and trend studies. A telecom infrastructure management tool, CallAnalyst provides ROI calculations related to system and traffic usage patterns.

No matter the size of your organization, Ultra CallAnalyst quickly generates detailed or summary reports that measure productivity, manage local and long distance usage and monitor for phone abuse.

Ultra CallAnalyst / Ultra CallAnalyst Enterprise Server

Export reports to graphs for easy interpretation

DSX Ultra Call Analyst

Advanced and powerful appointment booking & confirmation software / tools

Confirm-IT and Confirm-IT2, developed by NEC partner CTL, increase business efficiency by automatically confirming scheduled appointments, thus eliminating costly no-shows. Customers and clients can receive their reminders via telephone, email and / or a text message.

Confirm-IT is a calendar-based system, that provides a working calendar showing customer appointments, employee hours, services, pricing and more.

Confirm-IT2 is a non-calendar based system similar to Confirm-IT that provides a solution for customers who wish to confirm appointments utilizing an existing scheduling package. Confirm-IT2 is presently compatible with CSV, Access, Fox Pro, Paradox and Excel database formats.

In addition to sending a text message and / or an email, both Confirm-IT and Confirm-IT2 remind patients or customers of their appointment with a telephone call to their work, home or cell; and can leave a message on an answering machine.

DSX Users target many of these focused vertical markets!

Medical Care: Chiropractic, Therapeutic, Dental, Optometry, General Practice Personal Care: Hair / Nail & Tanning Salons, Spas, Massage & Fitness Animal Care: Veterinarians, Dog Groomers & Pet Care, Pet Hotels Leisure: Resorts, Clubs, Cruise LinesService: Delivery, Restaurants, Utilities, Repair & Service Organizations Business: Accounting, Legal, Etc.

DSX Confirm-IT

Confirm-IT & Confirm-IT2

Interactive Voice ResponseDoes your business need an IVR Solution?

DSX DFx & DFx Lite

DFx & DFx Lite Voicemail / IVR / Instant Notify

NEC Leasing

Preserve Working CapitolPreserve Working Capitol

Avoid Budget RestrictionsAvoid Budget Restrictions

Afford New Technology TodayAfford New Technology Today

Advantageous Tax BenefitsAdvantageous Tax Benefits

Minimize Obsolescence Risks Minimize Obsolescence Risks

Capital Acquisition & DepreciationCapital Acquisition & Depreciation

DON’T BE AFRAID OF “LEASING”DON’T BE AFRAID OF “LEASING”KNOW THE RIGHT QUESTIONS TO ASK!

Conclusion

Conclusion

DSX – It All Adds Up!

It All Adds Up - DSX Is The Best System Solution!

NEC Market Leadership Superb Technology Innovations Affordable System Solutions Multiple Market Applications Flexible Scalable Platforms Innovative System Features Attractive Feature Rich Stations User Flash Tutorial Training DSX Product Reliability

Use & Enjoy the Benefits of the NEC DSX Product Family Today!


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