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NEC-sl1100-Brochure.pdf

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The SL1100 Smart Communication for Small Businesses Green Oce  www.NECSL1100.com
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Page 1: NEC-sl1100-Brochure.pdf

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The SL1100Smart Communication for Small Businesses

GreenOffice

 

www.NECSL1100.com

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2

  Contents 

3  Introduction: Why choose the SL1100?

  4  The SL1100 Handsets: Features at your fingertips

6  Empower your workforce: Keeping your team in touch

8  Mobility: Stay connected on the move

  9  InMail: More than voicemail

 10  Applications: Work smarter, Manage Smarter

“Your employees are the most valuable aspect

of your business; the SL1100 can make them

 more productive from day one” 

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Introduction

3

 Value for Money 

•  Powerful communications with a small business price tag

•  Only pay for what you need, with an entirely scalable solution

•  Lower operational costs considerably by making smarter use

of your communications

Easy to use

•  Intuitive features that the whole team can use, without the need for training

•  Desktop phones, wireless handsets and applications include shortcuts

that speed up working processes

•   Time-saving applications empower your team to become more productive

Lean and Green

•  Energy efficiency mode, contributing to a healthier environment

•  Built-in conferencing for a greener approach to business meetings

•   A range of of remote/home office options to help lower fuel emissions

Keep them connected

•  Use your mobile phone to stay connected through your office number, from

anywhere

•  DECT wireless communications maximizes reachability from anywhere on

the premises

•  Never miss an important message, with enhanced voicemail to keep you

up to date

Why choosethe SL1100?

 This unique platform is the

ideal solution for any small

business. The SL1100 makes

your team more reachable,

responsive and productive.

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SL1100 Handsets

4

Caller name and number

displayed, helping you

prepare for a call

Headset port for plug-and-play

hands-free working

LED indicates incoming

call, request for call-back

and new voicemail

Customizable keys

can provide many

features including:

- speed dials

- voicemail shortcut

- ‘busy lamp field’

indicating call status

of colleagues

 Access to system features

such as conferencing

Put call on hold Call List

 Transfer a call

Set to do not disturb

Mute key for

listening-only mode

Speaker-phone

for hands-free

and group listening

Redial List

 Volume up

 Access to company directory

 / volume down

Menu

Features at your fingertips

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5

SL1100 Digital Handset

•  12 or 24 key versions available

•  Backlit keypad and display

•  Adjustable angle

•  Programmable keys with LEDs

•  4 feature keys and navigation

keys

•  Headset port

•  Full Duplex Speakerphone

•  20 number personal directory

•  1000 number system/group

directory

•  Built-in wall mount kit

•  Dual-color call indicator lamp

•  8 Selectable ring tones

•  Energy saving sleep mode

•  Also available in white

SL1100 IP Handset

•  24 key handset

•  Backlit keypad and display

•  Adjustable angle

•  Programmable keys with LEDs

•  4 feature keys and navigation

keys

•  Headset port

•  Full Duplex Speakerphone

•  20 number personal directory

•  1000 number system/group

directory

•  Built-in wall mount kit

•  Tri-color call indicator lamp

•  8 Selectable ring tones

•  Remote/home office functionality

•  Also available in white

DSS Console

•  60 programmable

keys with LEDs

•  Ideal for receptionists

•  Also available in white

UNIVERGE SV8000 Series Digital

DECT Handset

•  2 line/24 character backlit display

(with feature icons)

•  Backlit keypad

•  8 programmable keys with LEDs

•  Headset port

•  Selectable ring tones

“Intuitive desktop phones and wireless handsets

with time-saving features, to help you work faster” GreenOffice

EnergySavingProduct

SMB Wireless (ML440) – IP

DECT Multiline Handset

•  4 programmable keys

•  Backlit keypad

•  Caller ID (name/number)

•  Call history

•  3 dedicated soft keys (Hold/Transfer/

Conf.)

•  Talk-time 20 hours / Standby time 220

hours

•  Brilliant color display with graphical

user interface

•  Silent vibrator mode

•  Wideband two-way speakerphone

•  Headset support

•  Volume up/down key

  Mute key•  Polyphonic ringtones

•  100 number personal phonebook 

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Empower your workforce

6

Keeping your team in touch

Warehouse Manager

“ The wireless DECT handset allows me to stay in touch

while moving around the warehouse, making me more

responsive. I can even make and receive calls with the

main office free of charge.”

Office Worker

“ The conference feature allows me to effortlessly set

up a virtual meeting for colleagues at short notice,

wherever they are. This enables faster business

decision-making, as well as saving traveling time andexpenses.”

Security Guard

“ The door-phone functionality makes it easy for me

to operate the feature from my mobile if I need to go

off-site temporarily.”

Internal Sales Person

“ The Auto-Attendant feature means that callers receive

a greeting and are routed to the correct department,

ensuring that I only get the calls that are meant for me.”

IT Manager“It’s easier than ever to manage our system settings. Drag-and-drop

functionality provides an error free way of building call groups, which

is useful for when employees move desks, leave or join the company.”

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7

Remote/Home Office Worker

“I can use my desktop phone or softphone at a remoteor home office location to communicate with colleagues

with the same ease as if I was in the office.”

(IP version only)

 

Receptionist 

“With Caller ID displayed on my handset, I can give the

appropriate greeting to callers and redirect calls from

familiar numbers without answering, straight to the

relevant colleague.

 The Busy Lamp Field buttons on my handset enable me

to view the call status of each colleague, meaning that

I can prevent wasting time trying to contact somebody

who is busy on a call.”

Mobile Sales Person

“I can be on the road and stay reachable on my office

number through my mobile phone, meaning that I don’t

miss any important calls.”

Team Manager

“With MyCalls I can view the detailed call activity of my team.

We can use the statistics provided to reduce abandoned

calls, and follow up on any that we’ve missed.” (Future)

“The SL1100 can make

 your entire workforce more

 productive, wherever they are” 

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Mobility

8

“Maximize the reachability

of your team” 

Stay connected while on the moveRemain reachable on the same number from wherever you are

Mobile Extension:

Be in when you’re out

With Mobile Extension, you can take your office number

with you when you’re on the road. It provides you access

to system features such as caller ID, call transfer and

voicemail, and it really is like being in the office, whether

you’re traveling, or sitting in traffic.

Get more out of your team

Company specialists can now be empowered to maintain

high service standards when out of the office, helping you

to take advantage of the most valuable members of your

staff.

Never miss a sales call

Salespeople can use Mobile Extension to ensure that

even when they’re on the road, they never miss a call

which could lead to a lucrat ive business opportunity.

Wireless DECT:

Maintain service levels when away from your desk 

With DECT handsets for wireless voice communications,

you can keep in-touch with customers and colleagues

from any in-building location.

Incoming callfrom customer

Call automaticallydiverted to mobile

Mobile Sales Person

Office

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Applications

10

Work Smarter – SL Desktop Suite (Future)Intuitive applications to increase efficiency and productivity

What is SL Desktop Suite?

NEC’s SL Desktop Suite delivers to you an integrated

unified communications (UC) solution that enhances

your organization’s productivity and collaboration. This

productivity-boosting solution offers you key functions

that deliver excellent business benefits.

Mange Communications from Your Desktop PC

 The SL Desktop Suite’s Desktop Client is an intuitive

application providing full call control from your PC screen.

With just a few clicks of your mouse, you can get more

done in less time through SL Desktop Client’s easy-to-use

features such click-to-dial which eliminates dialing errors,

speed dialing, call management and contact lookup.

For Microsoft® Office Outlook ® users, it easily integrates

with your Outlook contacts, providing click-to-dial

functionality within emails for further time-saving benefits.

Support for Remote and Mobile Workers

 The SL Desktop Suite’s Softphone is a portable telephony

application, offering you system phone functionality from

your laptop, from wherever you are; ideal for remote

and mobile workers. With the Softphone, your workers

will have the communications tools they need to work

efficiently and productively, whether they’re in the office or

on the road.

 This versatile IP phone delivers high quality voice via a

USB-connected headset/handset. It provides the full

functionality and features of a regular desktop phone.

Designed to meet the needs of any employee, it can be

used as a primary desktop telephone, a supplemental

desktop telephone or a remote/telecommuting device.

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“Claim back business from

competitors on a daily basis” 

Manage Smarter – My Calls (Future) Reduce abandoned calls and increase responsiveness

What is MyCalls?

MyCalls is a complete call management solution which

provides detailed call activity, allowing you to respond to

changing conditions in your business more quickly. Your

workforce is your most important asset, and now you can

manage your whole team from your desktop PC.

 You can’t manage what you can’t measure

How much are missed calls costing your business? Many

companies don’t know and have no means of finding

out. With MyCalls, you can follow up on missed and

abandoned calls immediately, giving you the potential

to avoid losing business to your competitors on a daily

basis.

 Advanced call recording

With MyCalls Call Recorder, calls can be effortlessly

recorded and archived. It provides an effective way

of resolving disputes and can be a useful tool for

staff training. With the advanced call recorder, small

sections of a call can be named, color coded and saved

separately, enabling you to retrieve crucial information

more quickly when needed.

Powerful Reporting

MyCalls offers a huge range of different reports which can

be selected and scheduled to run at the time of day of

your choice. Valuable information such as call volumes,

durations and staff performances can be analyzed,

providing you with a tool for assessing your team and

introducing motivational incentives.

With Director’s Report, you will be provided with detailed

updates of the most critical business information, sent

automatically by email at the end of each day. This allows

you to keep up to date, even when you are out of the

office.

Lowers your costs 

Powerful communications for a small business budget 

Increases your productivity

Sophisticated solution, simple to use

Excellent remote/home office capabilities

Office level functionality from your your remote/home

office

Future-proofs your business

 Value for your money and tailored to your needs

Improves customer service

 A solution to help you be more responsive and

effortlessly boost your customer’s experience 

Keeps up-to-date effortlessly 

Never miss a thing with easy access to key information

Stay connected from anywhere on site

DECT wireless handsets keep you in touch with

colleagues and customers

Tracks your team’s call activity 

System features and applications to make

management easier

Remain reachable on the roadCarry your office number with you using

Mobile Extension

Reach crucial business decisions faster

Built-in Conference Bridge provides convenient options

for meetings

10 Business benefits of the SL1100

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