Welcome

“New Orleans, 2007 – Back to the Future”Mayor Ed Lee

Lessons from Katrina

Harvard Kennedy School says Communities must be able to… Nurture capable local leadership that can drive rapid,

substantive action Focus on inclusiveness and embrace self-reliance Achieve the ability to seek out and interface successfully

with outside sources of help (government, foundations, universities, corporations, NGOs …)

Be able to evolve & adapt as challenges arise by developing new skills and capacities

The Goal for The Community and Recovery

For the City and County of San Francisco to recover from a major hazard in an expedited manner, as well as have as many pre-event residents, and communities, as part of the re-constituted City populous as possible.

Meanwhile in small town called San Francisco….

In SF, the underlying issues…

• Issue is by nature - “negative”• There is no hard event “window”• San Francisco has a unique situation• Unstable social capital environment• Acquiring complete skill set is difficult

How do we “move the ball” in our communities?

?

Changing the method and identified goals…

• Leverage issues & opportunities which are by definition “today” oriented

• Identify “defined capabilities” necessary for participation in the entire event process

• Invest in both on demand and pro-active capacity building efforts

• Leverage existing assets to gain participation• Keep the work at grass roots level

1 2 3 4

Traditional Community Capacity Development Cycle

1. Organic Community Convening2. Issue / Opportunity Identification3. Solution design4. Solution Implementation

Historical PerformanceCapacity

Time

‘95 ‘98 ‘00 ‘02 ‘04 ‘06 ‘08 ‘10 ‘12

Level 3

Level 2

Level 1

Traditional Community Capacity Development Cycle

Community Capacity Building “P”

1

2

3 4

5

1. Organic Community Convening2. Issue / Opportunity Identification3. Solution design4. Solution Implementation5. Identify Performance Gaps, Invest in

Group Infrastructure, Recruit New Members

Path to Achieving Capabilities with the “P”

TIME

(A) Public Safety

(B) Clean and Green

(C) Economic Development / Land Use / Transportation / Lifelines

A / 1

B / 2

C / 3

Capacity

What is the NEN creating?

• Social Media• Events / Trainings• Strategic Partnerships

On Demand & Pro-Active Capacity Building Initiatives using…

Social Media Solutions

Events / Trainings

Events / Trainings

Events / Trainings

Events / Trainings

Events / Trainings

The NEN “Universe”

Government Agencies

Academic Institutions

Neighborhood Groups

Residents

Non-Government Organizations

Executive / Legislative Branch

The NEN Empowered Communities Program increases the ability of local leaders to steward their community to a more resilient condition today. In turn, they build relationships richer in trust and reciprocity with those that manage the networks crucial to restoring their quality of life during times of stress.

Make resilience approachable…

Make resilience about function…

Resilient Diamond HeightsA Pilot Implementation of the Whole Community Approach

Introduction of ECP Opportunity Event – April 3, 2013Resilience Action Plan Launch Event - July 28th, 2013

Engage key neighborhood stakeholders

Create cross sector program planning committee

Capacity Building

Inventory and Prioritized Goals& Develop Vision Statement for the

Community’s Performance in times of stress

Establish Performance Goals by Functional Area: Education Health Economic Utilities Public Safety Social /

Cultural Disaster Prep Environmental  

Create a Community Establish Goals and VisionAction Plan Creation &

Implementation

Create Action Plan &

Governance Model &

Implementation Strategy &

Develop Neighborhood

Center

Create Working Groups

Set time table for meetings

Develop Unifying Vision for Resilience Increase trust amongst participants Emphasize Cultural Competence Prioritize goals by audience Map assets, resources and networks

 

Merge working groups data into one document

Create an organizational model for implementation of the plan

Establish metrics Craft action plans for times

of stress Advocate for investments

that will mitigate the impact of an event 

 

Host Action Plan Launch Event

Convene Working Groups: Families & Kids Small Business Seniors

&People Living with Disabilities

Immigrant Communities

Resilient Bayview Action Plan Development

The ECP Methodology

• 6 stage process…1. Convene the Community & establish unifying

vision2. Resilience Workshops: S.W.O.T analysis3. Review outputs from workshop 4. Convert outputs into objectives5. Create a Resilient Action Plan6. Implement Resilient Action Plan

The ECP Resilience Workshop

• The community selects up to three hazards it would like to explore– Heat waves, urban fires, earthquakes, pandamics,

etc.• NEN team assembles subject matter experts• S.W.O.T analysis used to generate an all hazard

approach

ECP Empowerment Pyramid

How does S.W.O.T support community’s resilience efforts

• A method to inventory: – What the community does well & inventory assets– What the community can improve upon & assets

that make it vulnerable– Outside forces that help the community– External factors that hinder the community

Examples

• Strength: MPIC brings residents together to discuss issues

• Weakness: Heat concentration on the east side• Opportunity: NEN brings city agencies to the

community to discuss issues• Threat: The cost of living in The City forces

long-term residents to leave, damaging social networks

1. MPIC brings residents together

1.

Heat concentration on the east side

NEN brings in city agencies

Cost of living driving out residents

1.

How will S.W.O.T be used?

• Compare Weakness to Strengths to learn what community really needs to address

• Pair Threats and Weakness to determine severity of needs

• Combine Strengths and Opportunities to gauge how the community can respond to needs

ECP Resilience Action Plan

• Creates a road map for the community, and its partners, to follow in perpetuity

• Organizes actions by functional areas of crisis management (mitigation, preparedness, etc..)

• Defines local governance model• Offers future participants and partners insight

into the neighborhood’s ethos and values

SFPUC Relationship Bldg.

SFPUC Relationship Bldg.

SFPUC Relationship Bldg.

SFPUC Relationship Bldg.

SFPUC Relationship Bldg.

The ECP Resilience Council

Library Non Profit

MerchantResilience Council Steering

CommitteeFoundation

Elected Official

Faith Based

City Agency

Academic Institution / University /

College

Our City - Ready for AnythingBack to the Future, again….