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NENA is the Voice of 9-1-1
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NENA was founded in 1981 on the principle of “One Nation, One Number,” in order to help assure ubiquitous 9-1-1 service across the United States of America
Today, 27 years later, that initial vision has largely been realized with better than 99% of the U.S. population now covered by some form of 9-1-1 service, mostly E9-1-1
But, the effort started anew in 2001 with the NENA Future Path Plan and in 2003 with the start of development of NG9-1-1, the IP-based replacement for Enhanced 9-1-1
NENA is the Voice of 9-1-1
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NENA has 7000+ current members in both public and private sectors - members in 18 countries
NENA was founded to include both Public Safety and 9-1-1 Industry membership - Still the only organization dedicated to dealing with all aspects of 9-1-1 systems and service
- NENA has the real world experience and 9-1-1 operations knowledge for 9-1-1 standards- NENA is the 9-1-1 service expert- Various other SDOs are experts in technology application
NENA is the Voice of 9-1-1
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Operations Committees Accessibility Public Education Standard Operating
Procedures Contingency Planning
Sub-Committee Human Resources
Sub-Committee PSAP Operations and NG
Integration Wireless Implementation/
Vendor Relations GIS/Location
Technical Committees Network Committee
Wireless Subcommittee Data (NG9-1-1 Data Development) PSAP/CPE (NG9-1-1 Security) VoIP/Packet (NG9-1-1 Requirements and IP Architecture) Non-Traditional
E9-1-1 Service Systems Description
NENA Development Structure
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How the NENA Development Process Works
The NENA Committee process is in flux, largely driven by NG9-1-1 work
Many current and future Working Groups under various Committees
Joint Technical and Operations work groups are becoming the norm
The Committees are volunteer in nature, with volunteers as Chairs, similar to many SDOs
Oversight is by NENA Staff Directors
Committee development work is based on recognized or referred problems for traditional 9-1-1, and by recognition and design for NG9-1-1 development
There is a designed development , review and approval process for all formal NENA documents (documented on www.nena.org) Technical Requirement documents (TRD)
Technical Standards, Technical Information documents
Operations Standards, Operations Information documents
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Summary of NENA Initiatives Tech & Ops Development – Rqmts, Definition
SDO Coordination
NG Partner Program – policy work, support NG9-1-1 Transition Committee NG9-1-1 System Operations development
Performance criteria
Testing and Trials Accreditation/Certification First Application of full NG9-1-1 (future)
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Standards Development Challenges
Automatic Location with the emergency request Accurate location identification – criteria
Civic address versus GPS and others
NG9-1-1 infrastructure, interfaces, protocols NG9-1-1 data management processes NG9-1-1 operational procedures, performance IP PSAP operations and standards When can we accomplish first true NG9-1-1 ?
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Use of Standards
NENA uses and coordinates with existing standards
IETF RFCs, TIA (J-STD-036), ATIS, 3GPP, OGC, URISA, and various other originating service SDOs
The consumers of NENA standards and documents include:
- Originating Service Providers
- Carriers
- Vendors
- Integrators
- 9-1-1 Authorities
- PSAPs
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The Status of NG9-1-1 Development
The Project currently includes 90+ major development activities & subtasks
Covers technical, system and PSAP operations development, education, policy evolution, testing, certification, First Application, and transition actions
Interactive with IETF and APCO
The Project is resource limited, and volunteer time limited
About 45% of the Project activities have identified Leader resources
It take added resources and time to be fully ready to implement NG9-1-1 in the USA
The NENA NG9-1-1 Project lead team is currently evaluating people and money requirements needed to complete in the 2009-2010 timeframe
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Questions - Comments
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NG9-1-1 Project Activity RelationshipsHigh Level
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
FPP
NG Partner Program
Technical Requirements/Designs
RFP US Dot Project
NG9-1-1 Implementation:Transition and
Ongoing OperationGeneral Development(SDO Coordination)(NENA Certification)
NENA Actions
Public Safety Emergency Communications Systems
NRIC VII
Transition Plan
Strategic Plan with ICO
Systems OpsSystems Operations DevelopmentWith Performance Criteria
PSAP Operations Development
TX A&M and other trials
Dec 2006
NENA Certification
TESTING
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Technical Issues NG9-1-1 requirements definition largely complete Still needed:
Greater convergence of efforts, a common path Increase focus on completion of design, trials, demos
and applications of NG E9-1-1 systems Increase involvement of public safety and other
governmental entities
Accelerate work on national standards Develop plans and funding for national trials and
demonstrations of IP-based E9-1-1 designs Communicate technical solutions, plans, and timelines
to all interested parties
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Policy Issues Inadequate, unreliable financial support of locally managed 9-1-
1 systems
Expanding role of 9-1-1 Heightened consumer expectations Partner in homeland security Embedded in larger Emergency Communications space
Public policy at risk of falling behind the times
Assist in developing national E9-1-1 policy for Next Generation communications Regulatory, legislative
Address jurisdictional issues
Convene funding summits and advance solutions
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Operational/Educational Issues PSAPs unable to handle, much less take
advantage of, communications advancements Speed of new developments makes it challenging
to keep operational policies, procedures, education and training up-to-date
Develop operational policies and procedures for the Next Generation PSAP (IP-based)
Provide assistance, research and other input to PSAPs dealing with emerging communications services
Focus on needs of people with disabilities Develop educational materials and programs for all
parties involved
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General Scope And Direction for the NG9-1-1 Transition Planning Committee (NGTPC)
Transition Plans by Stakeholder perspective
Emergency call/ emergency message originator
Access Infrastructure Provider (AIP)
9-1-1 System and Services
Public Safety equipment
Operational/Administrative structure
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NENA and Industry Strategic Alliances
Alliance for Telecommunications Industry Solutions (ATIS)Alliance of Information and Referral Services (AIRS)
COMCARE Emergency Response AllianceE9-1-1 Institute
Emergency Management Research Institute (EMRI)European Telecommunications Standards Institute (ETSI)International Association of Emergency Managers (IAEM)
International Association of Fire Chiefs (IAFC)International Wireless Communications Expo (IWCE)National Academies of Emergency Dispatch (NAED)
National Alliance for Public Safety GIS (NA-PSG)National Center for Missing and Exploited Children (NCMEC)
National Joint TERT Initiative (NJTI)Urban and Regional Information Systems Association (URISA)
NENA is the Voice of 9-1-1