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NENA is the Voice of 9-1-1

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NENA is the Voice of 9-1-1. NENA is the Voice of 9-1-1. NENA was founded in 1981 on the principle of “One Nation, One Number,” in order to help assure ubiquitous 9-1-1 service across the United States of America - PowerPoint PPT Presentation
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©2005 ESW 5 Vienna 1 NENA is the Voice of 9-1-1
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Page 1: NENA is the Voice of 9-1-1

©2005ESW 5 Vienna 1

NENA is the Voice of 9-1-1

Page 2: NENA is the Voice of 9-1-1

©2005ESW 5 Vienna 2

NENA was founded in 1981 on the principle of “One Nation, One Number,” in order to help assure ubiquitous 9-1-1 service across the United States of America

Today, 27 years later, that initial vision has largely been realized with better than 99% of the U.S. population now covered by some form of 9-1-1 service, mostly E9-1-1

But, the effort started anew in 2001 with the NENA Future Path Plan and in 2003 with the start of development of NG9-1-1, the IP-based replacement for Enhanced 9-1-1

NENA is the Voice of 9-1-1

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NENA has 7000+ current members in both public and private sectors - members in 18 countries

NENA was founded to include both Public Safety and 9-1-1 Industry membership - Still the only organization dedicated to dealing with all aspects of 9-1-1 systems and service

- NENA has the real world experience and 9-1-1 operations knowledge for 9-1-1 standards- NENA is the 9-1-1 service expert- Various other SDOs are experts in technology application

NENA is the Voice of 9-1-1

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Operations Committees Accessibility Public Education Standard Operating

Procedures Contingency Planning

Sub-Committee Human Resources

Sub-Committee PSAP Operations and NG

Integration Wireless Implementation/

Vendor Relations GIS/Location

Technical Committees Network Committee

Wireless Subcommittee Data (NG9-1-1 Data Development) PSAP/CPE (NG9-1-1 Security) VoIP/Packet (NG9-1-1 Requirements and IP Architecture) Non-Traditional

E9-1-1 Service Systems Description

NENA Development Structure

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How the NENA Development Process Works

The NENA Committee process is in flux, largely driven by NG9-1-1 work

Many current and future Working Groups under various Committees

Joint Technical and Operations work groups are becoming the norm

The Committees are volunteer in nature, with volunteers as Chairs, similar to many SDOs

Oversight is by NENA Staff Directors

Committee development work is based on recognized or referred problems for traditional 9-1-1, and by recognition and design for NG9-1-1 development

There is a designed development , review and approval process for all formal NENA documents (documented on www.nena.org) Technical Requirement documents (TRD)

Technical Standards, Technical Information documents

Operations Standards, Operations Information documents

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Summary of NENA Initiatives Tech & Ops Development – Rqmts, Definition

SDO Coordination

NG Partner Program – policy work, support NG9-1-1 Transition Committee NG9-1-1 System Operations development

Performance criteria

Testing and Trials Accreditation/Certification First Application of full NG9-1-1 (future)

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Standards Development Challenges

Automatic Location with the emergency request Accurate location identification – criteria

Civic address versus GPS and others

NG9-1-1 infrastructure, interfaces, protocols NG9-1-1 data management processes NG9-1-1 operational procedures, performance IP PSAP operations and standards When can we accomplish first true NG9-1-1 ?

Page 8: NENA is the Voice of 9-1-1

©2005ESW 5 Vienna

Use of Standards

NENA uses and coordinates with existing standards

IETF RFCs, TIA (J-STD-036), ATIS, 3GPP, OGC, URISA, and various other originating service SDOs

The consumers of NENA standards and documents include:

- Originating Service Providers

- Carriers

- Vendors

- Integrators

- 9-1-1 Authorities

- PSAPs

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©2005ESW 5 Vienna

The Status of NG9-1-1 Development

The Project currently includes 90+ major development activities & subtasks

Covers technical, system and PSAP operations development, education, policy evolution, testing, certification, First Application, and transition actions

Interactive with IETF and APCO

The Project is resource limited, and volunteer time limited

About 45% of the Project activities have identified Leader resources

It take added resources and time to be fully ready to implement NG9-1-1 in the USA

The NENA NG9-1-1 Project lead team is currently evaluating people and money requirements needed to complete in the 2009-2010 timeframe

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Questions - Comments

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NG9-1-1 Project Activity RelationshipsHigh Level

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

FPP

NG Partner Program

Technical Requirements/Designs

RFP US Dot Project

NG9-1-1 Implementation:Transition and

Ongoing OperationGeneral Development(SDO Coordination)(NENA Certification)

NENA Actions

Public Safety Emergency Communications Systems

NRIC VII

Transition Plan

Strategic Plan with ICO

Systems OpsSystems Operations DevelopmentWith Performance Criteria

PSAP Operations Development

TX A&M and other trials

Dec 2006

NENA Certification

TESTING

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Technical Issues NG9-1-1 requirements definition largely complete Still needed:

Greater convergence of efforts, a common path Increase focus on completion of design, trials, demos

and applications of NG E9-1-1 systems Increase involvement of public safety and other

governmental entities

Accelerate work on national standards Develop plans and funding for national trials and

demonstrations of IP-based E9-1-1 designs Communicate technical solutions, plans, and timelines

to all interested parties

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Policy Issues Inadequate, unreliable financial support of locally managed 9-1-

1 systems

Expanding role of 9-1-1 Heightened consumer expectations Partner in homeland security Embedded in larger Emergency Communications space

Public policy at risk of falling behind the times

Assist in developing national E9-1-1 policy for Next Generation communications Regulatory, legislative

Address jurisdictional issues

Convene funding summits and advance solutions

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Operational/Educational Issues PSAPs unable to handle, much less take

advantage of, communications advancements Speed of new developments makes it challenging

to keep operational policies, procedures, education and training up-to-date

Develop operational policies and procedures for the Next Generation PSAP (IP-based)

Provide assistance, research and other input to PSAPs dealing with emerging communications services

Focus on needs of people with disabilities Develop educational materials and programs for all

parties involved

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General Scope And Direction for the NG9-1-1 Transition Planning Committee (NGTPC)

Transition Plans by Stakeholder perspective

Emergency call/ emergency message originator

Access Infrastructure Provider (AIP)

9-1-1 System and Services

Public Safety equipment

Operational/Administrative structure

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NENA and Industry Strategic Alliances

Alliance for Telecommunications Industry Solutions (ATIS)Alliance of Information and Referral Services (AIRS)

COMCARE Emergency Response AllianceE9-1-1 Institute

Emergency Management Research Institute (EMRI)European Telecommunications Standards Institute (ETSI)International Association of Emergency Managers (IAEM)

International Association of Fire Chiefs (IAFC)International Wireless Communications Expo (IWCE)National Academies of Emergency Dispatch (NAED)

National Alliance for Public Safety GIS (NA-PSG)National Center for Missing and Exploited Children (NCMEC)

National Joint TERT Initiative (NJTI)Urban and Regional Information Systems Association (URISA)

NENA is the Voice of 9-1-1


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