Date post: | 12-May-2015 |
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Neopost - Group Operational Marketing – November 2009
Neopost at a glance
• Worldwide direct presence with16 operating companies inEurope, North America and Asia
• Strong market position:N°1 in Europe, N°2 in the world
• Staff: 5,400 employees (1200 Sales people, 1100 Customer services, 300 R&D)
• Sales 2008: 918 million €
Mission statement & Profile
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Neopost - Group Operational Marketing – November 2009
A global player
• 800,000 customers in 90 countries
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Mission statement & Profile
Neopost - Group Operational Marketing – November 2009
Neopost: 3 Main business linesNo. 1 in Europe
Mailing systems• franking machines• software • accessories
Document systems
Logistics systems
72%
28%
Mailing Systems
Document & Logistics Systems
Mission statement & Profile
• folders/inserters• openers/extractors• supplies
• web booking and data hosting • mobile device tracking and tracing• digitised proof-of-delivery
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Neopost - Group Operational Marketing – November 2009
Innovation: a priority for Neopost
• 1st supplier to bring the benefits of digital technology in our industry, changing the way people look at metered mail.
• 1st to bring the convenience of Folding & Inserting technology to the office environment, changing the way people view their invoices or direct marketing.
• 4 to 5% of annual turnover invested in R&D
• 300+ engineers working on next generation of equipment, software and network infrastructures for online services and secure payment technologies
• Around 600 patents
• Neopost has established strategic agreements with cutting-edge technology suppliers to provide:
- Encryption- Tracking- RFID (Radio Frequency Identification)- State of the art Connectivity- Remote servicing
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Mission statement & Profile
Neopost - Group Operational Marketing – November 2009
Our expertise
• Improving the mailing experiencefor the business mailer
- Large national accounts, small andmedium size companies, parcel deliverycompanies and e-commerce
• Secure postage payment methods,data capture and 2D barcode intelligent mail
• Document generation
• Mail batch processing, address quality and presentment
• Logistics management solutions, RFID, bar-coding, track and trace, proof-of-delivery and data plus image management
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Postal Partnerships
Neopost - Group Operational Marketing – November 2009
A long-lasting partnership
• Working with postal delivery companies - Improve the customer experience- Reduce operating costs- Introduce new products and services- Turning customer needs into innovative
and efficient solutions
• Promoting the use of mail
• Applying our experience, capabilitiesand commitment to the success of the postal sector
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Postal Partnerships
Neopost - Group Operational Marketing – November 2009
Mail management: a key success factor
• Mail contains important documents: bills, statements, contracts…
• Mail is a major factor in business growth
• It is important that it be customized, attractive, and handled in a fluid, controlled and economical manner
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Mail management
Neopost - Group Operational Marketing – November 2009
Incoming mail
• Secure Opening & Tracking- Enhance customer operations with
accelerated distribution and handling of information and orders
- Optimize your budget by improving the processing and traceability of invoicesand payments
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Mail management
Neopost - Group Operational Marketing – November 2009
Output management & monitoring
• Output management- Customize your message and improve
the impact of your communications- Benefit from the best postage rates by
pre-sorting your mail- Drive the multi-channel management
of your flow of information
• Performance monitoring- Manage and analyze your budget and
identify ways to economize- Access activities reports for better
decision making- Manage your mailroom equipment
remotely across multiple sites from a single window/platform/dashboard/source
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Mail management
Neopost - Group Operational Marketing – November 2009
Outgoing mail
• Postal Services & Franking- Save up to 20% on your
postal costs- Ensure security of postal
transactions- Benefit from traceability- Save time by weighing
and franking simultaneously
• Secure Folding & Inserting- Save 50% to 80% on time spent handling- Guarantee 100% integrity of your sent mail- Respond in real time to
on-demand mailing needs
• Addressing- Make your outgoing
mail more effective by customizingyour message on the envelope
- Benefit from thebest shipping rates by addressingpostal compliant mail pieces
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Mail management
Neopost - Group Operational Marketing – November 2009
Serv
ices
Your solution: equipment, software & services to value your mail
Mailing Systems Document Systems Addressing Secure Opening
On-site Services
Software &Online Services
Consulting & Financial Services
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Mail processing solutions
Neopost - Group Operational Marketing – November 2009
IS-440
Digital mailing systems
A full range of intelligent modular systems from small office franking machines to dynamic weighing mailing systems
Office Mailroom Mail Center Production
Associated offers:
AccountingSoftware
OnlineServices
IJ-25
IS-350
IS-480
IJ-110
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Mail processing solutions
IS-420
IJ-80/90
Neopost - Group Operational Marketing – November 2009
Intelligent document systems
Customized solutions from compact machines to integrated professional inserters connected to the Output Management chain
Office Mailroom Mail Center Production
SI-30
DS-62
DS-80
DS-86
SI-92
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DS-70
DS-100
DS-140
DS-1000 DS-1200
Mail processing solutions
Associated offers:
Output ManagementSoftware
OnlineServices
Neopost - Group Operational Marketing – November 2009
Addressing and envelope personalization solutions
From black and white printers to high speed colour customizing systems
Office Mailroom Mail Center Production
Associated offers:Database &AddressingSoftware
AS-960HD/990HD
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AS-700/710
AS-830/930
Mail processing solutions
AS-3060
AS-Orbit
Neopost - Group Operational Marketing – November 2009
Secure opening and trackingincoming mail solutions
A complete range of equipment from desktop letter openers to high speed, high volume tabletop letter openers and extractors
Office Mailroom Mail Center Production
IM-15
IM-30
IM-35
IM-20
IM-25
IM-75
Associated offers:Incoming MailTrackingSoftware
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Mail processing solutions
Neopost - Group Operational Marketing – November 2009
Software and Online services• Output management
- Mail customization & printing- Files import/export, merge
and deduplication- Benefit from the best postage rates
by pre-sorting your mail- Print stream management- Barcode generation (1D, 2D, OMR)
• Mail accounting- Consolidation reports- Postal expenditure tracking & control- Cost accounting- Multisite management
• Online services
Direct connections to Neopost and postal operators servers:- Postal rates updating- Online recrediting of postage- Secured payment transactions- Accounting Functionalities- Web Portal 17
Mail processing solutions
Neopost - Group Operational Marketing – November 2009
Other services
• Installation services
• Training sessions
• On-site or call center expert assistance
• Remote servicing
• Preventative maintenance& extended guarantee
• Postal rates updating
• Supplies catalogue and delivery
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• Consulting services to optimize mail flow and reduce processing costs
• Mailroom organization• Solution upgrade & migration
packages• Leasing tailor-made solutions• Postage financing
On-site services Consulting & Financial services
Mail processing solutions
Neopost - Group Operational Marketing – November 2009
Logistics management solutions
• is a strategic business unit of Neopost Group
- 150 employees
• Dedicated to logistics management solutions
- Including RFID-based solutions applied to Supply Chain processes
• Offered as a “SaaS” mode
- « Managed Services » efficiency
- « Design, Build, Run » reliable
- « Unique logistics management and IT expertise » responsive
• www.neopost-id.com 19
Neopost - Group Operational Marketing – November 2009
Customised management solutions
Shipping solutions • Connect with all shippers to streamline
shipping processes• and raise parcel carriers’ market reach
beyond business contract customers
Track & Trace solutions• Outdoor mobile tracking to deliver real-time visibility
and improve outdoor operations• Customer facing Track&Trace Data Management
solutions to deliver tracking to all shipping chain stakeholders
POD management solutions• Improve customers cash-flow and customer service by
delivering online high-quality POD paperwork
RFID solutions• Asset tracking - Monitor and measure the status and the location of
your assets• Supply Chain visibility - Contact-less tracking of pallets/cases and
items for improving operations and cutting labour costs• Retail - Item-level RFID for improving visibility and on-shelf product
availability to increase sales20
Neopost - Group Operational Marketing – November 2009
The most demanding customers choose Neopost
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References