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© 2012 Ness Technologies
AAA Accredited
IBM Tivoli Business Partner
IBM Professional Services
www.ness.com 2
Ness Technologies Corporate Profile
Global IT services provider
► Revenues exceed $545 million
► 18 countries spanning 4 geographic regions
► Customers in over 20 countries
► About 7,000 employees
Unique capabilities
► Global delivery capability
► Unique software product engineering model
► 12 years of software product development leadership
► Strong partnerships with technology leaders
► Developing & providing state-of-the-art solutions & systems
► 3,500 agile software releases a year
Strong Customer retention – more than 85% of revenue
from existing clients
Combination of established and emerging markets
Leveraging experience and capabilities
www.ness.com
Adding Value across the Lifecycle
Dev
elo
pm
ent
Intr
od
uct
ion
Gro
wth
Mat
uri
ty
Dec
line
Idea
tio
n
Time
• Encapsulated software development
• Extended software development
• Application development
• Product sustenance
• Outsourced QA
• Product line management
• Mobile applications
• BI & data management
• Performance testing
• Engineering optimization
• Roll Out & Configuration
• Customization, & Integration services
• Remote Technical support
• Client Enhancements
• Sustaining engineering
• Test automation in PS
• Refactoring
• Porting and migration
• Engineering effectiveness optimization
• Application portfolio rationalization
• Architecture / design
• Innovation labs
• Rapid prototyping
• UX design
• Data modeling
• Adaptive agile implementation
• Cloud and mobile strategy and architecture
• BI/data management strategy and architecture
Ness Practices
Valu
e
Consulting Software Engineering Professional Services
www.ness.com 4
Over 500 Diversified Clients Worldwide
Financial Services
Defense & Homeland Security High-Tech, ISVs & others
Other Life Sciences & Healthcare
Public & Utilities
15-20%
25-30%
20-25%
5-10%
10-15%
10-15%
www.ness.com
Global Reach … Local Presence
Increasing global market share
Canada
Netherlands
Czech Republic Slovakia
Switzerland
Romania
United States
Germany
Portugal Hungary
United
Kingdom
Israel Spain
Italy
India
Singapore
Malaysia
Thailand
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www.ness.com 6
Ness IBM Relationships
IBM -Ness Relationship
IBM Software Labs
Worked along with IBM
to build :-
Monitoring
► Netcool Suit
Automation
► Maximo EAM
► Maximo ISM
Control
► TPM
IBM IRCC
IBM’s Re-platforming
Competency Center
.NET to J2EE Websphere
Windows to Linux/AIX
Oracle to DB2
IBM Professional
Services
Demos/Presales
New Product Roll Outs
Integration
Upgrades
Sustenance
Training
B U I L D t o D E P L O Y
www.ness.com
IBM Re-platforming Center of Competence (IRCC)
Services Offered
► Enabling ISV’s to migrate existing applications to IBM platforms
► Stay current with IBM platform changes.
Offshore leveraged re-platforming services
► Reduce Migration Cost substantially
IBM’s go-to partner for re-platforming execution / Factory approach
►Quick access to qualified resources
►Leverages Ness’ proven ISV competencies & best practices in Porting / Migration / Testing
►Results Accelerated go to market
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www.ness.com
Netcool Competency - Brief Summary
Netcool Engineering Center operational since 2004
Product implementation, Testing, Documentation & Support
In Depth understanding of Products and Technologies used
Were part of the IBM Engineering team building Netcool Integrations
Actively helping IBM Pre Sales in Netcool Deployments and Proof of Concepts
Ness
Competency
Netcool
Products
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TNCM
TNPM
Impact
TIP
Probes
Omnibus
ITNM
TBSM
www.ness.com
Netcool - Service Offerings
Deployment of a Network Management Solution.
Support for all the Netcool products.
Development of Netcool Rules files, Probes, Proviso App-packs and Portal PIMs.
Upgrade to the current version of the Netcool product suite.
Training on the products in the Netcool Suite.
Integration of different tools with the current NMS solution.
Migration across different NMS vendor products.
Deployment Review of an existing solution.
Integration with Maximo and other Tivoli products
Custom Reporting
Audit/Review of existing implementations
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www.ness.com
Netcool Customers
Deployment Support
► Sprint Nextel
► QWest
► Tata Communication Limited
► MTNL
► KSWAN
► Singapore Airlines
Solution Performance Benchmark
► UBS
POC and Customer Beta program
support
► Tata Communication Limited
Custom Development
► Nortel Networks
► Bharti Airtel
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www.ness.com
Involved Since the IBM acquisition of MRO software
Our practice is lead by the group of 100+ practitioners who
developed (along with IBM engineers) the Maximo 7.x products for
last three years.
Engineers building next generation of Maximo applications including
building appliances and providing Virtualization capabilities
Our team was involved in writing the IBM Redbooks, implementation
guides and best practices for deployment of Maximo 7.1
Actively involved in many Pre-sales, Demos ,Deployments and Proof
of Concepts
Providing technical support to ADP (Accelerated Deployment
Program) to select 25 customer implementations
50+ certified global resources, ready to be deployed worldwide
Proximity to IBM Engineering, Product Management, In-depth
Product knowledge, work-around, limitations, upgrade tools,
roadmaps of the products gives us an unparallel advantage in
deploying these products.
Maximo Competency - Brief Summary
Ness
Competency Maximo
Products
TSAM
TAMIT
CCMDB
TSRM
EAM
TPM / TADDM
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www.ness.com
Services Offerings in Maximo
Deployment & System Integration
► Rolling out of entire Maximo suite of products – EAM, TSRM, CCMDB and TAMIT
► Supporting Integration using MEA with CTI, Oracle, SITA, Netcool and home grown
applications
► New feature customization using Application Designers, Email Listeners, Workflows,
Escalations and Java customization (if needed)
Upgrade
► Support upgrade from 6.2 to 7.x including customers inherent customization, UI
changes and any database changes, leveraging Migration Manager.
Pre-sales, Demos & POC’s:
► Work with Sales / Channel partners to Support any of the above activities.
Training
► Provide training in the functional and technical aspects of the Maximo product
Long-term Maintenance:
► Support existing deployments and manage customer enhancements, including
developing new custom adapters to integrate with externals systems
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www.ness.com
Customers Supported – Maximo
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www.ness.com
In depth understanding of Tivoli products like TEM, TSM, TIM, TAM, TWS etc
Successfully completed multiple projects with ITM/ITCAM
In depth understating of discovery products like TADD, ILMT, TEM, TPM etc
Completed multiple projects in areas of storage, security etc with various customers in different domains
Actively involved in many Pre-sales, Demos ,Deployments and Proof of Concepts
Some of the customers are:
Storage, Security and beyond……
Ness
Competency
Products
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TADD
TADDM
TSM
TIM, TAM
TEM (BigFix)
TWS
ITM/ITCAM
TBSM
www.ness.com
IT Asset Verification
► Helps optimize IT asset utilization
Improved IT Asset Promotion
► Helps integrate discovered IT Asset with TAMIT
Software License Management
► Helps in ensuring license compliance
Ticket based support
► Cost effecting 24x7 ticket based support model
ILMT deployments
► Helping IBM and non-IBM customers with IBM software’s license compliance
Reporting
► BIRT and Cognos
Auditing
► To ensure foolproof implementation
Solution offerings
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www.ness.com
Leveraging EDC’s
Engineering Knowledge
Extended Professional
Services
Partner
Eco-system Enabler
Ness-IBM Relationship: Path to Maturity
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Improving Engineering & Operational Efficiencies
Extending Solution & Services foot print
Strengthening IBM Business Partner Ecosystem
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Working with IBM Tivoli Business Partners
Visibility
Control
Automation
Extend Tivoli Technologies to
Build Products on top of Tivoli Platform
Build Turnkey Industry Solutions
Repeatable Service Offerings
www.ness.com
“One Stop” service provider for Product / Solution "Build to Deployment" Services (Engineering & Professional Services)
Offshore Leverage - Cost savings in engineering and deployment
Time To Market – Leverage engineering best practices to shorten development and testing cycles
Expand Solution foot print to cover entire gamut of Tivoli products - Monitoring - Automation - Control
Certify your products on IBM platform
Keeping your products "current" on the emerging IBM Platforms
Joint Sales Opportunities - Help Up-sell - Cross-Sell existing customers
Increase margins in existing Maintenance contracts
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Services offered to IBM Business Partners
www.ness.com
Proven Engineering experiences in building most of the IBM Tivoli
products
► Monitoring - Netcool Suites
► Automation – Maximo Suites
► Control - TPM suites
Best practices in Engineering - 60+ ISV's (including IBM)
IBM IRCC - Moving non-IBM platform to IBM Platform
Access to development & test environment with IBM infrastructure
Flexible engagement models - BOT, T&M, Managed service
Flexible Geography - Cost benefits + Local Reach in global market
Why Ness?
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Thank You
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