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Net Inc is a technology partner providing vision, risk mitigation and technology support as organizations prepare for the future of work and make changes to their information technology support. When you require technology expertise for your end-user server-workstation-network environment that can service multiple locations, and provide high-level leadership from both proactive information management and client set vision and goals, we hope you will consider Net Inc.
WE WANT A SEAT AT THETABLE WITH YOU
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Net Inc High Touch ~ High Tech
In this digital age, technology propels business at rapid speed. Digital transformation is an unstoppable trend and by staying at the forefront, Net Inc will help your organization evolve, mitigate risk, improve and prepare for the future of work. Net Inc is a team of business leaders first, technologist second.
We are fanatical about what we do!
Our Mission
We have not losta client in over
10 years!
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StrategyWork with executive team to design an information technology strategy and the infrastructure and applications that will meet your business goals.
ROINet Inc will help align IT spending with business objectives. By measuring IT expenses against budgets and defining ROI (Return on Investment) baselines, we will help your business decide which technology projects, services, or applications best meet your needs.
InformationNet Inc brings years of experience and a wealth of information to your organization. Whether it is determining the best infrastructure strategy, educating you on the best technology tools to adapt to growth, or explaining how cloud computing may be right for you.Business LiaisonWorking closely with both the business side and technology side of your business, we ensure that the drivers and needs are being met by your current and future technology strategy.
Experience
With Net Inc you get an expert team capable of providing a broader spectrum of experience across many technologies – eliminating the need for you to support a staff trained in multiple disciplines.
Strategy
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Cloud Services
Scalable Cost Effective
SecureMobile
We thoroughly research all recommendations to ensure the right platforms are being selected for you.
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Network Security
Prevention services
Firewall, Intrusion protection
Virus Removal Services
Staff Training
Spyware RemovalEncrption
As a network security company, Net Inc provides small and medium businesses with a comprehensive solution that enables you to concentrate more on growing your business and worrying less about IT.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Disaster Recovery & Business Continuity
Back Up & Disaster Recovery solutions offer local and offsite protection for data, and applications with granular backup and recovery and completely customizable protection schedules.
Business Continuity solutions guarantee that you can access your data and applications wherever you are and whenever you need it even if the event is a major disaster.
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Bring Your Own Device
It’s the Bring Your Own Device movement -- your employees use their personal smartphones and mobile devices to take care of business. It can increase employee satisfaction, and it can bring benefits to your company, too.
Planning Security Technology Culture
Making the move to a BYOD requires careful planning.• You need a robust security platform that includes a selective wipe capability.• You need to address the technical issues, and be sure your applications will run properly on the devices selected.
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Desktop Virtualization
Truck
Airline
Rocket
Speed
PlayStation
All your applications & data in the cloud, all in one place.
No On-Site Servers
One PasswordFor Everything
Compliance Built In
Work Anywhere
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Technology Relocation Services
On schedule Collaborative
Global Dedicated ProjectManagers
Since 1989, Net Inc has been utilizing a proven process and methodology for technology relocation services. Our experienced technicians move your technical equipment and quickly get it back up and operational to minimize downtime and reduce the impact of your move.
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Phone Solutions
Programming
System Troubleshooting
Cabling
VoIP Phones
Hosted PBX Solutions
VoIP Service Providers
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Software Services
Net Inc provides custom software development solutions for your business. Whether you need a ground-up build, modifications to existing solutions, or a systems conversion to newer technologies, we provide the resources to achieve your goals.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
START
SU
CC
ESS
Step 1Step 2
Step 3Step 4
Final
Define Measure Analyze Improve Control
Process Improvement
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About Our Clients
Manufacturing
Call Centers
Professional Service Firms
Family Offices & Private Equity
Restaurant
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
North America Client Locations
CaliforniaColoradoGeorgiaFloridaIllinoisMinnesotaNew JerseyNorth CarolinaWashington D.C.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
EfficientUtilize the collective wisdom of all to prioritize service
Customer ServiceAbove and beyond service attitude to ensure success
PartnershipWe view each client as a partner ~ your success is ours
ResultsResults driven,
engergized organization
UnifiedStrong, unified team with
no reliance on just one employee
VisionaryTeam members understand the big picture for business
Help Desk Team ExpertiseMore than just technologist
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Deliverables & Strategy Implement and fulfill the company’s technical vision and goals for technological
development and preparation for the future of work.
Work in a consultative fashion with your team to improve their efficiency and effectiveness.
Provide best practices for your staff that supports the company’s culture, mission and values.
Provide the best and most cost effective solutions along with past lessons learned for technology.
Conduct research and case studies on leading edge technologies. Make determinations and recommendations where needed ensuring seamless implementation and oversight of all IT projects.
Provide superior, proactive remote and onsite technical support through Net Inc’s Help Desk system and processes.
Detailed tracking and employee user training of issues and questions received at the Help Desk.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
User Interfaces
Net Inc will be the central point of
contact for all break/fix and
maintenance of technical issues,
including application questions
and consulting, installations,
networking problems, and general
technology troubleshooting.
Unlimited Support
On-site and remote support is available
24x7x365 days a year. Normal business
hours are defined by you but are
currently set as 8:00 AM - 5:30PM CST.
Support Approach
Call Us - Phone rings to Staffed Help
Desk.
Enter a Ticket - Trackit Ticket System
(Net Inc Covers Cost)
Email the Help Desk
Help Desk available 24/7 via Help Desk
number or emergency contacts.
After Hours
After hours Net Inc utilizes a
rolling answer process to ensure
calls are handled quickly.
Our Commitment To YouUnder the Unlimited Support agreement, on-site and remote support is available 24x7x365 days
a year.
Provide IT Vendor Relations and single point of contact. Management of technology inventory assets for all future hardware and software (licensing) purchases.
TELECOM
Planning, support & verification ~ All corporate issued desktop applications, data back-ups and restorations complete with offsite recovery plan. After hours windows update support for servers and network updates
Mentor/Train infrastructure resources on support and provide user training on software and hardware best practices
Maintenance Team ResponsibilitiesEquipment ~ Maintenance and administration of Servers, Domain Controllers,
Application Servers, Corporate Printers, Fax Machines, Desktops, Laptops, Tablets, Anti-Virus/Spam/Spyware, Phishing Filtering Hardware and copy machines.
Telecom, Phone, Video Presentation Equipment & Infrastructure, corporate issued mobile / smart phone devices. Single point of contact for copy machine.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Onboarding ProcessOnboardingNet Inc will work hand in hand with your current leadership and staff to ensure a smooth transition. Through our detailed discovery we will document IT operations and begin to write your technology story. Evaluating networks, connectivity, firewalls, services, partners and equipment. Your technology picture will come to life. We utilize checklists and knowledge from your current employees to ensure the picture is complete.
Post Launch
Net Inc is centrally located and will monitor, support, maintain and address most needs from our headquarters in Las Colinas. Onsite needs will be scheduled with management as requested.
First 90 DaysUnderstanding your specific culture and people is key to success. The Net Inc staff will rotate working onsite initially to ensure each team member is familiar and integrated into the culture. We will be capturing and documenting current trends, common issues, procedures and relationships to ensure a successful knowledge base and build excitement of improvements to come. We believe positive communications and interaction with staff around policies and procedures ensures employee engagement and successful launches.
CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›
Additional project or staff resources are priced on a per hour rate for desktop support and for senior level based upon the skills needed by the client.
Project time applies only for on the clock billing. We define this as resources that are at your site, or engaged in work directly for you. No project billing occurs for travel time to headquarters.
Project or Additional ResourcesNet Inc may provide additional resources to facilitate business and management special requests. A project/request for resources is any business or management request that requires work outside of the normal scope of this contract.
Examples:Additional resource to travel on behalf of your organization outside of the DFW area.
An additional help desk technician during the rollout of a new IT initiative such as enterprise implementation of a platform or Microsoft Exchange rollout.
Plan, project management, configure and install a new phone system between multiple offices.