NetMotion WirelessGet Connected. Stay Connected.

Why We’re Here

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How often do your mobile field workers see this each day?

Where they will be with NetMotion Mobility :

“The use of a NetMotion Mobility XE has been integral to the delivery of our agile working strategy for our Mobile Workforce. The seamless ability to roam between various connections with little user interaction is proving invaluable; both in terms of keeping support to a minimum and the actual time users spend establishing a remote secure connection." Richard Murphy, Network Services Manager

Eliminate challenges caused by disconnects• More productive workers• Fewer support calls

Ensure security across any network

Gain application-level visibility across any network

Mobile VPN Software

Optimize Your Mobile Field Deployment

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Mobile VPN – built specifically for wirelessClient and server softwareDesigned for dynamic mobile workers• Laptops, handhelds, tablets• Removes barriers to mobile device adoption

Complements existing IT systems & mobile deployments• Security

• Compliance based on Industry standards

• Productivity• Enhance worker productivity

• Management• Centralized control and visibility

Low cost installation and maintenance

Security

Productivity

Management

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Background

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Enterprise Wireless Evolution

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Stage I Stage II Stage III

Networks

Applications

Connection

Importance

• Spotty Coverage & Slow

• CDPD/RAM Mobile Data/Proprietary LAN Networks

• Single Network

• Specialized Applications

• Synchronization

• Critically Important to specific groups

• GPRS/2.5 and 3G; 802.11a, b and g

• Coverage & speeds increase

• Specialized Applications

• Email and Web

• Synchronize / Occasionally Connected

• Critically Important to specific groups

• Moderately important to others (Web & Email)

• 4G; 802.11n

• Coverage and speeds continue to increase

• Use of Multiple Networks

• All Applications

• Always Connected

• Critical to Overall Business Operations

Top 3 ChallengesIncreased Mobility and Reliance on Remote Connectivity

1) Productivity

• What happens to fieldworkers when connections are dropped?

• How long does it take for them to get re-connected?

• What happens when they move from one network to another?

• How can I make it easier for them to do their jobs?

Need to Always be Connected

2) Security

Need to Always be Secure

3) Management

• How can I control which remote devices access my private network?

• How do I enforce policies about bandwidth and application usage on my private network?

• What applications are my field workers using? How often?

Need to Manage Remote Connections

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• How can I make public networks just as secure as my private network?

• How do I ensure data is secure no matter what network my field workers use?

• How do I control application access and prioritization no matter what network my field workers use?

Company• Develop security and

management software for mobile field workers

• Formed 2001

• 130+ Employees

• 25+ Industry Awards

Customers• 2,400+ customers

o 97% maintenance renewal rate

o 99% satisfaction rate

o 50% revenue from add-on sales

Locations• Headquartered in

Seattle, WA

• Offices throughout North America and Europe

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Our Product: Overview of NetMotion Mobility

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Products – NetMotion MobilityThe Challenge: Wireless Deployment Productivity, Security & Management

• Field workers are using more than just cellular & will have connectivity issues

• What is the impact on workers? On productivity? On network security?

• No matter what – networks & devices need to be secure and controlled

• Design Goal• Non disruptive software-only integration • Requires no end user re-training

WWWEnterprise WAN WiFi Hotspot

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Mobility XE Server & Console

WWWEnterprise WAN

WLAN

Home WiFi

WiFi Hotspot

1. Operates as a Service• Eliminates the step of launching a VPN

2. Enhanced Security• Multi-factor authentication• Ensures security measures enabled

3. Network Access Control• Configurable, confirms device compliance and security

4. Application Session Persistence• No lost data or application crashes caused by coverage gaps or suspend and

resume operations

5. InterNetwork Roaming• No need to re-login or restart• Applications pick up right where they left off

6. Network Optimizations• 1 to 3 times improvement in effective throughput• Real time application enhancements

7. Best Bandwidth Selection• Automatically builds the VPN tunnel over the fastest available interface

8. Mobility Management Console• Centrally manage remote devices and users regardless of network• System-wide view from metrics to worker behavior and application use

9. Mobility Analytics• Detailed reports on: Applications, Users and Networks

10. Policy Management• Created centrally, enforced on the device• Control which apps are accessible based on network, device & user rules

Rule 1: Block web on WAN

Rule 2:Prioritize SAP on WAN

11. Quality of Service• Prioritize applications to ensure access across low bandwidth networks

Mobility VPN TunnelWithout QoS PolicyMobility VPN TunnelWith QoS Policy

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Wireless Optimizations

Data compression• Automatically turned on/off

based on network speed threshold

• Operates on entire data stream, pre-encryption

• RFC 1951 (LZ77 deflate/inflate)

Web Image compression• Configurable

• Can be applied to specific applications/IP addresses/Ports

Automatic protocol optimizations (UDP)• Selective acknowledgements

• Data and acknowledgement bundling

• Message coalescing

• Reduced and synchronized retransmissions

• Fragmentation optimizations

TCP/IP was not designed with wireless in mind

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Mobility XE Architecture

NetMotion Mobility is a UDP proxy operating at layers 4 & 5• Only place where can both address transport and application issues

created by mobility & wireless

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Legacy VPN Performance

IPSec VPN

• IPSec adds 62 bytes of overhead to every packet• Overhead mounts with multiple applications

• SSL suffers from similar session and protocol inefficiency

IPSec Overhead

20 8 16 20 20 6 12

ESP-H IPUDPIP ESP-T ESP-AUTDataTCP

20 8 16 20 20 6 12

ESP-H IPUDPIP ESP-T ESP-AUTDataTCP

20 8 16 20 20 6 12

ESP-H IPUDPIP ESP-T ESP-AUTDataTCPSiebel

Outlook

TaskMgr

IP DataTCP20 20

IP DataTCP20 20

IP DataTCP20 20

• IPSec is not designed for wireless data – tunnel “breaks” on roam or loss of coverage• IPSec VPNs are very complex and cumbersome to maintain

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UDPIP IMP Data

20 8 20

• Mobility XE’s Roamable VPN adds only 8-bytes of overhead to each TCP/IP packet

NetMotion Mobility VPN Performance ..... designed specifically for mobile and wireless

Message Coalescence

UDPIP IMP Data

20 8 20

Siebel

Outlook

TaskMgr

20 20

IP DataTCP

20 20

IP DataTCP

20 20

IP DataTCP UDPIP IMP Data

20 8 20

NetMotion Mobility Mobile VPN

}• Combined sessions increase level of security• Mobility XE is transparent, easy to use and mobile

• Message coalescence further reduces overhead by combining application sessions

Minimal Overhead

UDPIP IMP Data

20 8 20

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The Results: Our Customer’s Stories

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Cox Communications

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At Cox, we recognize that our field personnel should be focused on our customers and not on the challenges typically experienced using wireless devices and networks.

- Al Briggs,Director, Mobile SolutionCox Communications

• 3,500 Field Service Technicians• 6 million work orders annually• Need to increase efficiency

Challenge• Deployed Mobility XE

mobile VPN with Panasonic Toughbooks, Dell Latitude laptops and Itronix GoBook notebooks

Solution

• Enabled one additional service call per week, per employee = 175,000 additional service calls per year

• Productivity gain of 10% • Reduced repair times• Savings estimated at $500,000 annually in IT costs through remote

deployment/update capability

Results

Birmingham City Council

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Security is greatly enhanced. Mobility XE also gives us session persistence…now wedon’t have all the dropped connections.

- Richard Murphy, Network Services Manager

• Large, multi-discipline mobile force

• Consistent dropped connections• Application crashes / bandwidth

Challenge• Deployed Mobility XE

mobile VPN

Solution

• Increased efficiency and productivity from persistent connection

• Higher speed and increased functionality of applications• Centralized deployment of virus definitions and domain policies• Ability to diagnose/remediate remote devices without calling

devices in

Results

US Foods

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With the traditional VPNsolution we had before, ifconnectivity was lost for even a moment, the application would shut down. … Mobility XE provides our sales reps with a constant connection to the applications they need.

- Daniel CorcoranManager of Client ServicesUS Foods

• Field sales trying to make updates remotely from laptops

• Frequent lost connections and lost data / more re-entry

• Sales frustration, low adoption

Challenge• Deployed Mobility XE mobile

VPN• HP and Dell laptops• Complement Management

Tools ( iAnywhere Afaria )

Solution

• 1.1 million productive hours recouped• £500,000 saved on printed materials and distribution• Application sessions kept alive through wireless coverage gaps

and suspend/resume cycles• Users access networks and applications without complex logins or

configurations

Results

Allina Home Care & EMR

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Before the Mobility XE pilotwe were facing 90]plus trouble�tickets a month. At the end ofsix months, we were down toalmost nothing.

- Clyde DaisleySystems EngineerAllina Hospitals & Clinics

• Clinicians use wireless laptops/tablets

• Frequent dropped connections • Frustrated staff were quitting

Challenge• Deployed Mobility XE VPN,

Policy Management & Analytics

Solution

• Patient visits increased 50% • Help Desk tickets dropped from 90+/mo. to virtually nothing• Faster time-to-treatment in emergency room• Lower staff turnover• Hands-off management via policies/notifications/analytics

Results

Grange Insurance

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With Mobility XE VPN, we’ve extended all of our security patches and system patches, and we’ve made things easier for our associates.

- Butch KnowltonManager of Claims ProjectsGrange Insurance

• Insurance adjusters using laptops for field claims

• Frequent dropped connections and lost data

• Worker frustration

Challenge• Deployed Mobility XE

mobile VPN• Laptops with variety of

cellular modems

Solution

• Greater acceptance/adoption of mobile solution from field adjusters

• Real-time claims submission• Priority access to critical applications• Less downtime and higher productivity

Results

Eliminate challenges caused by disconnects• More productive workers• Fewer support calls

Ensure security across any network

Gain application-level visibility across any network

Mobile VPN Software

Optimize Your Mobile Field Deployment

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Next Steps

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Try it FirstEvaluation of Mobility XE

30-day time period, up to 100 mobile devices

Engineer Assistance with installation

License keys converted to permanent following purchase

No contracts or fees associated with evaluation

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THANK YOUStef.Coetzee@NetMotionWireless.com +44 7782 167 000