NetApp SolidFire Active IQ User Guide v3help.monitoring.solidfire.com/activeiq/Resources/Active IQ...

NetApp SolidFire Active IQUser GuideFor Version 4.0

April 2018

NetApp SolidFire Active IQ 4.0 User Guide ii

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NetApp SolidFire Active IQ 4.0 User Guide iii

Table of Contents

Introduction 6

Getting Started 7

Enabling Active IQ Reporting 7

Setting Up the connection.json File for Active IQ 7

Help Options for the manage-collector.py Utility 8

Logging in to Active IQ 9

Sign in with NetApp 9

Sign in with Active IQ 9

Register for Your NetApp Support Account 9

Logging out of Active IQ 10

Changing Your Active IQ Password 11

Resetting Your Active IQ Password 11

Using the Active IQ User Interface 12

Using Filters 12

Sorting Lists 12

Viewing Graphs and Selecting Date Ranges 12

Exporting List Views and Reporting Data 13

Selecting a Cluster 13

Icon Reference 14

Providing Feedback 14

Dashboard 15

All Cluster Dashboard View 15

Health 15

Capacity 15

Performance 15

Alerts 15

NetApp SolidFire Active IQ 4.0 User Guide iv

Viewing Alert History 15

Viewing Alert Policies 16

Adding an Alert Policy 16

Deleting an Alert Policy 17

Viewing Suppressed Clusters 17

Suppressing Cluster Notifications 17

Alert Notification Email 18

Capacity Licensing 18

Viewing Capacity Licensing 19

Capacity Licensing Details 19

Reporting 21

Reporting Overview 21

Capacity 22

Efficiency 22

Performance 23

Error Log 25

Events 25

Alerts 26

iSCSI Sessions 26

Virtual Networks 27

API Collection 28

Nodes 30

Drives 31

Volumes 32

Active Volumes Details 32

Viewing Individual Volume Details 32

Viewing Individual Volume Performance Graphs 33

NetApp SolidFire Active IQ 4.0 User Guide v

Viewing Snapshots 34

Snapshots List Details 34

Viewing Snapshot Schedules 35

Snapshot Schedules Details 35

Replication 36

Cluster Pairs 36

Volume Pairs 36

Virtual Volumes 38

Virtual Volumes Details 38

Storage Containers 39

Protocol Endpoints 39

Hosts 39

Bindings 40

Viewing HCI-Related Information 41

Viewing H-series Nodes in Active IQ 41

Contacting NetApp Support for SolidFire 42

Introduction

NetApp SolidFire Active IQ 4.0 User Guide 6

IntroductionThis guide provides information about how to use the SolidFire Active IQ (AIQ) user interface (UI). The SolidFire Active IQ UI includesa full set of features that enables the following functionality:

Cluster Access Access to one or more clusters can be established by connecting with the management node (mNode).

System Monitoring Information about the health, performance, and capacity of your clusters are provided in list formatsand graphical formats that allow you to visualize the state of the clusters you are connected to.

Error Logging Immediately see errors as they occur in the system. The Error Log format is the same format used in theNetApp SolidFire web UI.

Events Identify the key events that are occurring on the cluster. The Events list format is the same format usedin the NetApp SolidFire web UI.

Alerts Define and manage alerts to send an email when certain events occur in the system.

Virtual Networks View configured virtual networks.

Capacity Forecasting Access information about current block and metadata storage capacities and forecasts.

Capacity Licensing Capacity license model customers can view and monitor capacity usage.

VVols If enabled, view and export data for virtual volumes (VVols).

Getting Started


Getting StartedActive IQ from NetApp SolidFire is a web-based tool that provides continually updated historical views of cluster-wide statistics.Volumes, nodes, drives, and entire cluster data is stored for five years and is updated at regular intervals depending on the databeing monitored. Notifications can be set up to alert you about specified events, thresholds, or metrics on a cluster so that they canbe addressed quickly when they arise. The Active IQ tool makes monitoring capacity and performance, as well as being informedabout cluster health, easy and accessible from anywhere.

Enabling Active IQ ReportingActive IQ reporting capability must be enabled on the management node before the Active IQ server can connect to a cluster andreceive cluster information. When the connection has been successfully set up, the cluster sends information to the Active IQ server.The cluster can then be viewed in the Active IQ UI, which displays cluster information. Follow the instructions in Setting Up theconnection.json File for Active IQ.

NOTE: For information about enabling reporting in previous versions of Element OS, contact NetApp Support. For furtherdetails about the management node including detailed instructions about creating support bundles, refer to the latest versionof the Element OS User Guide.

NOTE: Google Chrome and Firefox browsers are supported to run with Active IQ.

Setting Up the connection.json File for Active IQYou must configure the connection.json file when connecting to SolidFire Active IQ from behind a proxy server. You might chooseto leave out the proxy and certificates steps if they are not required in your environment. The proxyUsername and proxyPasswordare optional even if you specify a proxy server. If you specify a proxyIP, you must also specify a proxyPort.

NOTE: The certificates option might be required if the collector is installed on something other than a SolidFire managementnode. By default, the certificates option looks for the /etc/ssl/certs/ca-certificates.crt file to get the set oftrusted root certificates to validate the remote support server SSL certification. If that file does not exist, you can use thecertificates file that is maintained by the cURL project. The certificates file is located at: http://curl.haxx.se/ca/cacert.pem.Save the cacert.pem file in a desired location, and point the certificates option to that file.

Procedure

1. Open a terminal window and use SSH to connect to your management node.

2. Become "root" user with the following command: sudo su

3. Change to the following directory: cd /solidfire/collector

4. Change the permissions for the collector.py file to 755 with the following command:

sudo chmod 755 collector.py

5. View the help to see the options that you can use to configure the connection.json file (see Help Options for the manage-collector.py Utility):

sudo ./manage-collector.py --help

6. Set the username and MVIP for the collection configuration in the connection.json file. See the following sample inputcommand:

Getting Started


./manage-collector.py --set-username <username> --set-mvip <mvip>

The script automatically saves the connection.json file.

7. Set the password using the set-password command. See the following sample input command:

./manage-collector.py --set-password <password>

NOTE: When you enter a password using the set-password command, you are prompted to enter the password,and then enter it again to confirm the password.

8. Restart the collector service with the following command:

sudo restart sfcollector

9. Verify the connection is working with the following command:

tail -f /var/log/sf-collector.log

Help Options for the manage-collector.py UtilityYou can view the full list of help options that can be used to configure the connection.json file.

-h, --help Show help message and exit.

--config CONFIG Collector configuration file to manage (default: ./connection.json).

--save-config Save the configuration to the collector configuration file. This option is notnecessary when calling any of the set commands, the config is saved automaticallywhen using those commands.

--set-username USERNAME Set the cluster username in the collector configuration file.

--set-password Set the cluster password in the collector configuration file. NOTE: new passwordwill be captured at the prompt.

--set-mvip MVIP Set the cluster MVIP in the collector configuration file.

--set-remoteHost REMOTEHOST Set the remote host in the collector configuration file.

--get-all Get the all parameters from the collector configuration file.

--get-username Get the cluster username from the collector configuration file.

--get-password Get the cluster password from the collector configuration file.

--get-mvip Get the cluster MVIP from the collector configuration file.

--get-remoteHost Get the remote host from the collector configuration file.

--debug Enable debug messages.

Getting Started


Logging in to Active IQTo begin using Active IQ, you must have an Active IQ account or be registered with NetApp.

If you already have an Active IQ account, you will be able to immediately register with NetApp to gain access to the completetechnical support provided by the NetApp Support Site.

Procedure

1. Launch SolidFire Active IQ from the URL provided to you by your NetApp representative.

2. From the login screen, select how you wish to login:

User criteria Option to login

I am registered with NetApp. Click Sign in with NetApp.

I have an existing Active IQ account. Click Sign in with Active IQ.

I am new to NetApp. Click Register for Your NetApp Support Account.

Sign in with NetAppYou can access SolidFire Active IQ by using your NetApp Support credentials.

Prerequisites

l You are a registered user with NetApp.

Procedure

1. In the Welcome dialog to Active IQ, click Sign in with NetApp.

2. A new window will prompt you to enter your NetApp credentials.

3. Click SIGN IN.

You are redirected to the Active IQ application.

Sign in with Active IQYou can access SolidFire Active IQ by using your Active IQ credentials.

Prerequisites

l You have an Active IQ account.

Procedure

1. In the Welcome dialog to Active IQ, click Sign in with Active IQ.

2. The resulting dialog will allow you access Active IQ in two ways:a. If you already have a NetApp account, click Yes, I have an account. Proceed with the next step.

b. If you do not have a NetApp account, click No, I want to register. Proceed with the registration process as describedin Register for Your NetApp Support Account.

3. In the resulting dialog, enter your username and password.

4. Click Login.

You are redirected to the Active IQ application.

Register for Your NetApp Support AccountYou can access SolidFire Active IQ by using NetApp Support credentials.

Getting Started


Prerequisites

l You are not registered with NetApp and do not have an existing Active IQ login.

Procedure

1. In the Welcome dialog to Active IQ, click Register for your NetApp Support account now.

2. In the NetApp Online Support and Communities Registration window, follow the wizard to gain access to the support siteservices.

3. Submit your request and save your username and password to be able to access the Active IQ application.

4. After you receive your NetApp Support account credentials, follow the steps in Sign in with NetApp.

Logging out of Active IQFollow these steps to log out of the SolidFire Active IQ interface.

Procedure

1. From the top navigation bar of the Active IQ UI, click the menu button ( ).

2. Click Logout.

3. The NetApp Logout page appears.

4. You can log in again from this page by clicking here.

Getting Started


Changing Your Active IQ PasswordFor security purposes, it is recommended that you change your initial password.

NOTE: Passwords must be between 12 - 30 characters long, and contain at least one upper case letter and one number.

NOTE: Contact NetApp Support for assistance in changing or resetting passwords.

Prerequisites

A registered Active IQ user name.

Procedure

1. From the top navigation bar of the Active IQ UI, click your user name to open the Change Password page.

2. You can also access this dialog from the menu button ( ) > Account Settings.

3. Enter your current password.

4. Enter and re-enter your new password.

5. Click Change Password.

6. Click Dashboard or select a cluster to return to the main Active IQ user interface.

Resetting Your Active IQ PasswordIf you forget your password, you can request instructions to reset it.

NOTE: Contact NetApp Support for assistance in changing or resetting passwords.

Prerequisites

A registered Active IQ email address.

Procedure

1. From the Sign in to Active IQ dialog, click Forget your password?

2. Enter the email address associated with your account.

3. Click Send Email.

4. Follow the instructions in the email that is sent for resetting your password.

Using the Active IQ User Interface


Using the Active IQ User InterfaceSee the following topics to learn about the user interface features and functionality in Active IQ.

l Using Filters

l Sorting Lists

l Viewing Graphs and Selecting Date Ranges

l Exporting List Views and Reporting Data

l Selecting a Cluster

l Icon Reference

l Providing Feedback

Using FiltersSome pages within the Active IQ UI enable you to filter list information. When viewing lists (such as nodes, drives, volumes, and soon), refer to these steps to use the filter functionality to focus the information.

Procedure

1. When viewing list information, click Filter.

2. Choose a column name to filter by from the drop-down menu.

3. Select a constraint for the column.

4. Enter text to filter by.

5. Click Add Filter.

The system runs the new filter on the information in the list and temporarily stores the new filter. The selected filter isshown at the bottom of the filter dialog.

6. (Optional) To add another filter:a. Select another column heading and constraint.

b. Click Add Filter.

7. (Optional) Click (x) to remove the filters and display the unfiltered list information.

NOTE: Some tables include the option to exclude columns from view. For best results, click Columns to ensure all requiredcolumns are showing when setting filters.

Sorting ListsSome pages within the Active IQ UI enable you to sort list information by one or more columns. When viewing list information, referto these steps to use the sorting functionality to arrange the list items.

Procedure

1. To sort on a single column, click the column heading until the information is sorted in the desired order.

2. To sort using multiple columns, click the column heading for each column you wish to sort by until the information in eachcolumn is sorted in the desired order. This functionality is not available on all pages.

Viewing Graphs and Selecting Date Ranges

The graphs and date ranges in Active IQ are seamlessly integrated with each other. When selecting a date range, all graphs on thatpage adjust to the range selected. The default date range displayed for each graph is 7 days.



You can select a date range from the calendar drop-down dialog or from a set of pre-defined ranges. Date ranges are calculatedusing the current browser time (at the time of selection) and the configured amount of time. Additionally, you can directly brushover the bar graph to select a desired interval. If available, switch between graphs by selecting the thumbnail layouts on the left.These layouts can also be hidden.

Graph lines in the display are toggled by selecting the legend text at the bottom of each graph. Hover over a graph line to see point-in-time details.

Exporting List Views and Reporting DataThe export feature allows you to export an entire list view or graph data to comma-separated values (CSV) format. Only theinformation displayed in the list view or graph is exported. If there is a certain sort order or if a filter is used to limit the displayedentries, that sort order and filter are preserved in the exported file.

Procedure

1. In a list view or graph, click the Export button ( ).

2. To export the sorted or filtered data, click All Data.

3. To export the entire raw data, click Current View.

Selecting a ClusterIn Active IQ it is possible to view information about one or more clusters, depending on your customer environment.

Procedure

1. From the Active IQ dashboard, click All Clusters.

2. The drop-down menu will list any clusters available to you.



3. Use the search field to locate the desired cluster or recently viewed clusters.

4. Click the name to select the cluster.

Icon ReferenceYou might see the following icons when viewing the UI for Active IQ.

Icon Description

Refresh

Filter

Export

Menu for account settings, documentation, support, logout

Option to provide feedback about user interface

Click one time to copy to clipboard

Toggle the button to wrap and unwrap text

Providing FeedbackTo help us improve our user interface and address any UI issues, use the simple feedback form that is accessible throughout the UI.

Procedure

1. From any page in the Active IQ UI, click the Feedback button ( ).

2. Enter relevant information in the Summary and Description fields.

3. Attach any helpful screen captures.

4. Enter a name and email address.

5. Click the check box to include data about your current environment.

6. For more information, click on the link What is included in the data about my current environment?

7. Click Submit.

Dashboard


DashboardThe Dashboard is the landing page for Active IQ.

See the following topics to learn about what can be accessed from the dashboard:

l All Cluster Dashboard View

l Health

l Capacity

l Performance

l Alerts

l Capacity Licensing

All Cluster Dashboard ViewOn the Dashboard > Overview page, you can view performance, capacity, and cluster statistic details about the clusters associatedwith your account.

HealthThis feature is not yet available.

CapacityThis feature is not yet available.

PerformanceThis feature is not yet available.

AlertsOn the Dashboard > Alerts page, you can view the alert history, view and create alert policies, and view and suppress clusternotifications.

See the following topics to learn about or perform alerts-related tasks:

l Viewing Alert History

l Viewing Alert Policies

l Adding an Alert Policy

l Deleting an Alert Policy

l Viewing Suppressed Clusters

l Suppressing Cluster Notifications

l Alert Notification Email

Viewing Alert HistoryThe Dashboard > Alerts > History page contains up to 10000 entries of alert history, including all unresolved alerts and alertsresolved in the last 30 days.

Dashboard


Heading Description

Alert ID Unique ID for each alert.

Alert Triggered The time the alert was triggered in Active IQ, not on the cluster itself.

Last Notification The time the most recent alert email was sent.

Resolved Shows if the cause of the alert has been resolved.

Resolution Time The time an issue was resolved.

Alert Policy Name This is the user-defined alert policy name.

Alert Severity Severity assigned at the time the alert policy was created.

Alert Value This value depends the type of alert policy selected. For example, this can be a threshold value, APImethod, time frame, percentage, or other value.

Destination The email address(es) selected to receive the alert email.

Customer Name of customer associated with the alert.

Cluster Displays the cluster name for which the alert policy was added.

Alert Condition The user-defined setting that triggered the alert.

Viewing Alert PoliciesOn the Dashboard > Alerts > Policies page, you can view the following information for all clusters. The list comprises the last 10000entries.

Heading Description

Alert Policy Name User-defined alert policy name.

Destination Email address defined in the alert policy.

Severity Severity assigned in the alert policy.

Creator Email address showing who created the alert policy.

Customer Name of customer associated with the alert.

Cluster Name of the cluster defined in the alert policy.

Alert Condition User-defined setting for when an alert should be triggered.

Adding an Alert PolicyYou can add alert policies to monitor according to your needs. Use the Create Policy dialog box. The dialog box presents the fieldsapplicable to the selected alert type.

Procedure

1. Click Alerts > Policies.

2. Click Create Policy.

3. Select an alert type from the Policy Type list.

4. Enter a name for the new alert policy.

Dashboard


5. Select a severity level.

6. Select a cluster.

7. Select a fault type.

8. Enter an email address for who the alert should be sent to.

9. Depending on the type of policy chosen, select from the remaining list(s) to define the policy.

NOTE: Alert policy names should describe the condition the alert is being created for. Descriptive titles help identifythe alert easily. Alert policy names are displayed as a reference elsewhere in the system.

10. Click Save Alert Policy.

Deleting an Alert PolicyDeleting an alert policy removes it permanently from the system. Email notifications are then no longer sent for that policy.

Procedure

1. Click Alerts > Policies.

2. Click the delete button ( ) to the right of the alert policy. A confirmation message appears.

3. Click Yes.

The policy is permanently removed from the system.

Viewing Suppressed ClustersNetApp SolidFire Support has the ability to suppress notifications for a cluster when performing upgrades or maintenance. Whennotifications are suppressed for a cluster, common alerts that occur during upgrades are not sent. Any email alerts that are not sentwhen notifications are suppressed will still be visible on the Alerts > History page. Suppressed notifications will automaticallyresume after the defined duration elapses. Notifications can be suppressed for up to 6 hours.

Under the Alerts tab you can view a list of clusters for which notifications have been suppressed. Click Alerts > SuppressedClusters.

NOTE: This is not user configurable.

The following information is available on this page.

Customer Name Name of the customer associated with the cluster.

Cluster ID Assigned cluster number when the cluster is created.

Cluster Name Name assigned to the cluster.

Start Time Exact time that the suppression of notifications started.

End Time Exact time that the suppression of notifications is scheduled to end.

Resume Click x to resume notifications.

Suppressing Cluster NotificationsAlert notifications can be suppressed on the cluster level.

Prerequisites

l You must be an admin user to configure notifications for cluster alerts.

Dashboard


Procedure

1. Click Alerts > Suppressed Clusters.

2. Click Suppress Cluster.

3. In the Suppress Cluster dialog box, enter the ID of the cluster that you want to suppress notifications for.

4. Select the amount of time or enter a custom end date and time that notifications should be suppressed from the drop-down menu.

5. Click Suppress.

Alert Notification EmailSubscribers to Active IQ alerts receive different status emails for each alert that triggers on the system. There are three types ofstatus emails associated with alerts:

New Alert Email This type of email is sent when an alert is triggered

Reminder Alert Email This type of email is sent once every 24 hours for as long as the alert remains active

Alert Resolved Email This type of email is sent when the issue is resolved.

After an alert policy is created, and if a new alert is generated for this policy, an email is sent to the designated email address (seeAdding an Alert Policy). The content of the notification email will be similar to the example here:

Figure 1: Example of New Alert Notification Email

Capacity LicensingOn the Dashboard > Capacity Licensing page, you can view information about the NetApp SolidFire Capacity Licensing purchasingmodel. Customers using standard SolidFire appliances should disregard this page.

Capacity Licensing is an alternative licensing option available from NetApp SolidFire. For more information, see SolidFire CapacityLicensing.

See the following topics to learn about or perform capacity licensing related tasks:

https://www.netapp.com/us/info/what-is-capacity-licensing.aspx

https://www.netapp.com/us/info/what-is-capacity-licensing.aspx

Dashboard


l Viewing Capacity Licensing

l Capacity Licensing Details

Viewing Capacity LicensingOn the Capacity Licensing page, you can view the following:

Heading Description

Customer ID Customer ID associated with the license.

Customer Name Name of the customer associated with the license.

Number of Capacity Licensed Nodes Number of capacity licensed nodes in a customer environment.

Entitled Licensed Capacity Sum of software capacity licenses purchased.

Provisioned Licensed Capacity Amount of allocated provisioned capacity on all capacity licensed nodes in a customerenvironment.

Details Click link to access detailed information.

Adjust Click this button to make changes to the licensing details.

Capacity Licensing DetailsFrom the Capacity Licensing page, select Details. You can view the following here:

l The information bar

l The provisioned licensed capacity by cluster details

l The capacity licensed nodes details

You can view the following on the capacity licensing details page.

Heading Description

Customer Name Name of the customer associated with the license.

Entitled Licensed Capacity Sum of software capacity licenses purchased.

Provisioned Licensed Capacity Amount of allocated provisioned capacity on all capacity licensed nodes.

Provisioned Licensed Capacity byCluster

Cluster ID Cluster ID associated with the license.

Cluster Name Name of the cluster associated with the license.

Provisioned Licensed Capacity Amount of allocated provisioned capacity on all capacity licensed nodes in the cluster.

% (Percentage) of Total ProvisionedLicensed Capacity

Percentage of the specific cluster relative to the Provisioned Licensed Capacity.

Capacity Licensed Nodes

Cluster Name Name of the cluster associated with the node.

Dashboard


Heading Description

Service Tag Unique service tag number assigned to the node.

Model Model name of the node.

Raw Capacity Raw capacity of the node.

Reporting


ReportingThe Reporting tab provides information about cluster performance. Each category of cluster information is presented in either atable format or a graphical format.

See the following topics to learn about what is displayed on the reporting tab:

l Reporting Overview

l Capacity

l Efficiency

l Performance

l Error Log

l Events

l Alerts

l iSCSI Sessions

l Virtual Networks

l API Collection

Reporting OverviewOn the Reporting > Overview page, you can view information for a single cluster. Click the center Cluster Details drop-down menuto view more information about the cluster. You can hover over graph lines and reporting data with your pointer to displayadditional details.

Heading Description

Informationbar

This top bar provides a quick overview of the current status of the selected cluster. The bar shows the number ofnodes, number of volumes, fault details, real-time statistics about efficiency, and status about the block andmetadata capacity. Links from this bar open to the corresponding data in the user interface.

ClusterDetails

Expand the information bar by selecting Cluster Details to show these values:

l Element OS Version

l iSCSI Sessions

l Fibre Channel Sessions

l Nodes Types

l Encryption at Rest

Performance This graph shows the IOPS and throughput usage.

Utilization This graph shows the percentage of cluster IOPS being consumed.

Reporting


CapacityOn the Reporting > Capacity page, you can view details about the overall cluster space that is provisioned into volumes. Capacityinformation bars provide the current state and forecasts of block and metadata storage capacity for the cluster. The correspondinggraphs provide additional methods for analyzing the cluster data.

NOTE: For details about severity levels and cluster fullness, see Cluster Fullness Overview in the Element OS User Guide.

Heading Description Forecast

Used Capacity Current used capacity of the cluster block.

Warning Threshold The current warning threshold. Forecast for when the warning threshold will be reached.

Error Threshold The current error threshold. Forecast for when the error threshold will be reached.

Total Capacity The total capacity for the block. Forecast for when the critical threshold will be reached.

Current State Current state of the block. For details about severity levels, see the Element OS User Guide.

Block Capacity

Heading Description

Used Capacity The metadata cluster capacity used for this cluster.

Total Capacity The total available metadata capacity for this cluster and the critical threshold forecast.

Current State The current state of the metadata capacity for this cluster.

Metadata Capacity

Max Provisioned Space The maximum space that can be provisioned on the cluster.

Provisioned Space The amount of space that is currently provisioned on the cluster.

Provisioned Space

EfficiencyOn the Reporting > Efficiency page, you can view details about thin provisioning, deduplication, and compression on the cluster.

NOTE: All combined efficiencies are calculated by simple multiplication of the reported factor values.

The following describes each of the features:

Thin Provisioning Efficiency This shows the amount of space saved by using this feature. This number reflects the deltabetween the capacity allocated for the cluster and the amount of data actually stored.

Deduplication Efficiency This shows the ratio multiplier of the amount of space that was saved by not storing duplicatedata in the cluster.

Compression Efficiency This shows the effect of data compression on stored data in the cluster. Different data typescompress at different rates. For example, text data and most documents easily compress to asmaller space, but video and graphical images typically do not.

Reporting


Thin + Deduplication Efficiency This shows the combined effect of space saved by using thin provisioning and deduplication.

Thin + Compression Efficiency This shows the combined effect of space saved by using thin provisioning and compression.

Deduplication + CompressionEfficiency

This shows the combined effect of space saved by using deduplication and compression.

Overall Efficiency This shows the global efficiency of thin provisioning, deduplication, and compression multipliedtogether. For the following image, the numbers would look like this: (1.75) x (1.49) x (1.43) = 3.73.These calculations do not take into account the double helix feature built into the SolidFiresystem.

PerformanceOn the Reporting > Performance page, you can view details about IOPS usage, throughput, and cluster utilization.

IOPS

This graph shows a history of Read IOPS, Write IOPS, and Total IOPS recorded during a period of time.

Throughput

This graph shows a history of Read Throughput, Write Throughput, and Total Throughput recorded during a period of time.

Reporting


Utilization

This graph shows a history of low and high cluster usage. The longest period can display all transactions recorded since the clusterhas been logging through the management node.

Reporting


Error LogOn the Reporting > Error Log page, you can view information about errors that have been reported by the cluster. This informationcan be filtered and exported to a CSV file. For details about severity levels, refer to the Element OS User Guide. The followinginformation is reported.

Heading Description

ID Unique ID for a cluster fault.

Date The date and time the fault was logged.

Severity This can be warning, error, critical, or bestPractice.

Type This can be node, drive, cluster, service, or volume.

Node ID Node ID for the node that this fault refers to. Included for node and drive faults, otherwise set to -(dash).

Drive ID Drive ID for the drive that this fault refers to. Included for drive faults, otherwise set to - (dash).

Resolved Displays if the cause of the error has been resolved.

Resolution Time Displays the time an issue was resolved.

Error Code A descriptive code that indicates what caused the fault.

Details Description of the fault with additional details. You can view the complete details by clicking the wrapbutton ( ) or by clicking the Export button ( ) and viewing the CSV file.

EventsOn the Reporting > Events page, you can view information about key events that have occurred on the cluster. This informationcan be filtered and exported to a CSV file. The following information is reported.

Heading Description

ID Unique ID associated with each event.

Event Time The time the event occurred.

Type The type of event being logged, for example, API event or clone events. See the Element OS User Guidefor more information.

Message Message associated with the event.

Service ID The service that reported the event (if applicable).

Node ID The node that reported the event (if applicable).

Drive ID The drive that reported the event (if applicable).

Details Information that helps identify why the event occurred. You can view the complete details by clickingthe wrap button ( ) or by clicking the Export button ( ) and viewing the CSV file.

Reporting


AlertsOn the Reporting > Alerts page, you can view information about alerts that have been reported by the cluster. This information canbe filtered and exported to a CSV file. For details about severity levels, refer to the Element OS User Guide. The following informationis reported:

Heading Description

Alert ID Unique ID associated with each alert.

Alert Triggered The time the alert was triggered in Active IQ, not on the cluster itself.

Last Notified The time the most recent alert email was sent.

Resolved Shows if the cause of the alert has been resolved.

Severity Severity assigned at the time the alert policy was created.

Policy Name This is the user-defined alert policy name.

Alert Value This value depends the type of alert policy selected. For example, this can be a threshold value, APImethod, time frame, percentage, or other value.

Destination The email address(es) selected to receive the alert email

Alert Condition The user-defined setting that triggered the alert.

iSCSI SessionsOn the Reporting > iSCSI Sessions page, you can view details about the number of active sessions on the cluster and the numberof iSCSI sessions that have occurred on the cluster.

iSCSI Sessions

The following describes each of the features:

Active Sessions This shows the number of iSCSI sessions that are attached and active on the cluster.

Peak Active Sessions This shows the maximum number of iSCSI sessions that have occurred on the cluster in the last24 hours.

Reporting


NOTE: This data includes iSCSI sessions generated by SolidFire Fibre Channel nodes.

Virtual NetworksOn the Reporting > Virtual Networks page, you can view the following information about virtual networks configured on thecluster.

Heading Description

ID Unique ID of the VLAN network. This is assigned by the SolidFire system.

Name Unique user-assigned name for the VLAN network.

VLAN ID VLAN tag assigned when the virtual network was created.

SVIP Storage virtual IP address assigned to the virtual network.

Netmask Netmask for this virtual network.

Gateway Unique IP address of a virtual network gateway. VRF must be enabled.

VRF Enabled Shows if virtual routing and forwarding is enabled or not.

IPs Used The range of virtual network IP addresses used for the virtual network.


API CollectionOn the Reporting > API Collection page, you can view the API methods used to manage the NetApp SolidFire Active IQ. For detaileddescriptions of these methods, refer to the Element OS API Reference Guide.

SolidFire Element OS API Methods Collection Interval(in seconds)

GetClusterCapacity 300

GetClusterFullThreshold 3600

GetClusterHardwareInfo 86400

GetClusterInfo 600

GetClusterStats 10

GetClusterVersionInfo 3600

GetDriveStats 3600

GetNetworkConfig 1209600

GetNodeStats 60

GetRawStats 3600

GetRemoteLoggingHosts 86400

GetSnmpTrapInfo 86400

ListActiveNodes 3600

ListActivePairedVolumes 60

ListActiveVolumes 300

ListClusterFaults 60

ListClusterPairs 300

ListDriveHardware 86400

ListDrives 300

ListEvents 60

ListFibreChannelSessions 86400

ListGroupSnapshots 300

ListISCSISessions 86400

ListProtocolEndpoints 300

ListSchedules 3600

ListServices 3600

ListSnapshots 300


SolidFire Element OS API Methods Collection Interval(in seconds)

ListStorageContainers 300

ListVirtualNetworks 300

ListVirtualVolumeBindings 300

ListVirtualVolumeHosts 300

ListVirtualVolumes 300

ListVolumeAccessGroups 3600

ListVolumeStatsByVolume 60

get_alarm_info 300

get_compute_inventory 3600

get_drive_hardware 86400

get_hardware_info 86400

get_host_runtime_info 3600

get_host_summary_stats 60

get_host_systems 86400

get_license_info 86400

get_network_config 1209600

get_nma_and_mnode_stats 3600

get_performance_stats 3600

get_server_info 1209600

get_vm_info 3600

heartbeat 10

list_directives 300

list_triggered_alarms 60

NOTE: In addition to these methods, Active IQ makes some internal API calls used by NetApp Support and Engineering tomonitor cluster health. These calls are not documented as they can be disruptive to cluster functionality if used improperly.Customers requiring a complete list of Active IQ API collections should contact NetApp Support.

Nodes


NodesEach node is a collection of solid state drives (SSD). Each storage node comes with CPU, networking, cache, and storage resources.The storage node resources are pooled into a cluster of nodes.

On the Nodes page, the top information bar provides a quick view overview of the following data:

MVIP Management Virtual IP Address

MVIP VLAN ID Virtual LAN ID for the MVIP

SVIP Storage Virtual IP Address

SVIP VLAN ID Virtual LAN ID for the SVIP

You can also view the following information about each node in the cluster.

Heading Description

ID System-generated ID for the node.

Status The status of the node. Possible values:Healthy: The node has no critical errors associated with it.Offline: The node cannot be accessed. Click link to see Error Log.Fault: There are errors associated with this node. Click link to see Error Log.

Name The system-generated node name.

Type Displays the model type of the node.

Version Version of Element OS software running on each node.

Service Tag Unique service tag number assigned to the node.

Serial Number Unique serial number assigned to the node.

Management IP Management IP (MIP) address assigned to node for 1GbE or 10GbE network admin tasks.

Cluster IP Cluster IP (CIP) address assigned to the node used for the communication between nodes in the samecluster.

Storage IP Storage IP (SIP) address assigned to the node used for iSCSI network discovery and all data networktraffic.

Replication Port The port used on SolidFire nodes for remote replication.

Role Identifies what role the node has in the cluster. This can be Cluster Master, Ensemble Node, or FibreChannel node.

Drives


DrivesEach node contains one or more physical drives, which are used to store a portion of the data for the cluster. The cluster utilizes thecapacity and performance of the drive after the drive is successfully added to a cluster.

On the Drives page, you can filter the page by selecting from the Active, Available, and Failed tabs.

Active Drives Displays information about each drive that is in a cluster.

Available Drives Displays drives that are available to add to the cluster.

Failed Drives Displays drives that have failed and need to be replaced on the cluster.

The following describes the information about each drive in the cluster.

Heading Description

ID Sequential number assigned to the drive.

Node ID Assigned node number when the node is added to the cluster.

Service ID The current service ID of the block or slice service that is associated with the drive.

Slot Slot number where the drive is physically located.

Capacity GB size of the drive.

Firmware Version Version of the firmware on the drive.

Serial Serial number of the SSD.

Wear Remaining Wear level indicator.

Reserve Drive available reserves.

Type Drive type can be block or metadata.

Volumes


VolumesThe Volumes tab provides information about how volumes are provisioned on the cluster. Each category of volume information ispresented in either a table format or a graphical format.

See the following topics to learn about what is displayed from the Volumes tab:

l Active Volumes Details

l Viewing Individual Volume Details

l Viewing Individual Volume Performance Graphs

l Viewing Snapshots

l Snapshots List Details

l Viewing Snapshot Schedules

l Snapshot Schedules Details

Active Volumes DetailsOn the Volumes > Active Volumes page, you can view the following information in the list of active volumes.

Heading Description

ID ID given when the volume was created.

Account ID ID of the account assigned to the volume.

Volume Size Size of the volume from which the snapshot was created.

Used Capacity Shows how full the volume is. Green = up to 80%. Yellow = above 80%. Red = above 95%.

512e Identifies if 512e is enabled on a volume.

Access The type of access assigned to the volume when it was created.

Min IOPS The minimum number of IOPS guaranteed for the volume.

Max IOPS The maximum number of IOPS allowed for the volume.

Burst IOPS The maximum number of IOPS allowed over a short period of time.

Paired Indicates if a volume has been paired or not.

Configured Access Protocols The type of protocol the volume is configured for.

Snapshots The number of snapshots created for the volume.

View Details Select to go to Volume Performance Details page.

Viewing Individual Volume DetailsOn the Volumes > Active Volumes > View Details page, you can view the following information for individual volumes.

You can view the following from the information bar.

Account ID System-generated ID for the volume.

Volumes


Volume Size Total size of the volume.

Used Capacity Shows how full the volume is. Green = up to 80%. Yellow = above 80%. Red = above 95%.

Average IOPS Average number of IOPS executed against the volume in the last 30 minutes.

AverageThroughput

Average throughput executed against the volume in the last 30 minutes.

Average Latency The average time, in microseconds, to complete read and write operations to the volume in the last 30minutes.

You can view the following details from the Show Volume Details drop-down menu.

Access The read/write permissions assigned to the volume.

Access Groups Associated volume access groups.

Non-ZeroBlocks

Total number of 4KiB blocks with data after the last round of garbage collection operation has completed.

Zero Blocks Total number of 4KiB blocks without data after the last round of garbage collection operation has completed.

SnapshotCount

The number of associated snapshots.

512e Enabled Identifies if 512e is enabled on a volume.

Min IOPS The minimum number of IOPS guaranteed for the volume.

Max IOPS The maximum number of IOPS allowed for the volume.

Burst IOPS The maximum number of IOPS allowed over a short period of time.

Volumes Paired Indicates if a volume has been paired or not.

Create Time The time the volume creation task was completed.

Block Size Size of the blocks on the volume.

UnalignedWrites

For 512e volumes, the number of write operations that were not on a 4k sector boundary. High numbers ofunaligned writes may indicate improper partition alignment.

UnalignedReads

For 512e volumes, the number of read operations that were not on a 4k sector boundary. High numbers ofunaligned reads may indicate improper partition alignment.

IQN The IQN of the volume.

scsiEUIDeviceID Globally unique SCSI device identifier for the volume in EUI-64 based 16-byte format.

scsiNAADeviceID Globally unique SCSI device identifier for the volume in NAA IEEE Registered Extended format.

Attributes List of Name/Value pairs in JSON object format.

Viewing Individual Volume Performance GraphsYou can view performance activity for each volume in a graphical format. This information provides real-time statistics forthroughput, IOPS, latency, queue depth, average IO size, and capacity for each volume.

Volumes


Procedure

1. Click Volumes > Active Volumes.

2. Click the arrow in the View Details column of the volume you want to view details for.

A separate page opens to display an adjustable time line, which is synced with the performance graphs.

3. Below the timeline, click on a thumbnail graph to view performance graphs in detail. The following graphs can be viewed.l Throughput

l IOPS

l Latency

l Queue Depth

l Average IO Size

l Capacity

NOTE: For information about the granularity of the data, refer to Data Granularity.

4. (Optional) If you want to export each graph as a CSV file, click the Export button ( .)

Viewing SnapshotsYou can view a point-in-time replica of volume slice drive metadata on the Snapshots page.

Procedure

1. Click Volumes > Snapshots.

2. Or click Volumes > Active Volumes, and click on the link in the Snapshots column.

3. (Optional) If you want to export the list as a CSV file, click the Export button ( ).

Snapshots List DetailsOn the Snapshots page, you can view the following information:

Heading Description

ID Displays the snapshot ID assigned to the snapshot.

Volume ID ID given when the volume was created.


UUID Universally unique identifier.

Size User-defined size of the snapshot.

Volume Size Size of the volume from which the snapshot was created.

Create Time The time at which the snapshot was created.

Retain Until The day and time the snapshot will be deleted.

Group Snapshot ID The group ID the snapshot belongs to if grouped together with other volume snapshots.

Remote Replication Identifies whether or not the snapshot is enabled for replication to a remote SolidFire cluster.

Volumes


Heading Description

Possible Values:Enabled: The snapshot is enabled for remote replication.Disabled: The snapshot is not enabled for remote replication.

Replicated Displays the status of the snapshot on the remote SolidFire cluster.Possible Values:Present: The snapshot exists on a remote cluster.Not Present: The snapshot does not exist on a remote cluster.Syncing: The target cluster is currently replicating the snapshot.Deleted: The target replicated the snapshot and then deleted it.

Viewing Snapshot SchedulesYou can view a list of the snapshots that have been scheduled. Refer to the Element OS User Guide for information about creatingsnapshot schedules.

Procedure

1. Click Volumes > Snapshot Schedules.

2. (Optional) If you want to export the list as a CSV file, click the Export button.

Snapshot Schedules DetailsOn the Snapshot Schedules page, you can view the following information:

Heading Description

ID Displays the schedule ID assigned to the schedule.

Name User-assigned name of the schedule.

Frequency Displays the interval assigned to the schedule. This can be: Time Interval, Days of Week, or Daysof Month

Recurring Displays the occurrence assigned to the schedule. This can be: Yes or No.

Volume IDs Displays the volume IDs included in the scheduled snapshot.

Last Run Displays the last time the schedule executed.

Last Run Status Displays the outcome of the last schedule execution. This can be: Success or Error.

Manually Paused Identifies whether or not the schedule has been manually paused.

Replication


ReplicationThe Replication tab provides information about clusters and volumes that are connected and replicated on a second cluster for thepurpose of data protection. Clusters must be paired before the volumes on each cluster can be paired.

You can access the following from the Replication tab:

Cluster Pairs Displays all clusters that have been successfully paired.

Volume Pairs Displays all volumes that have been successfully paired.

Cluster PairsOn the Replication > Cluster Pairs page, you can view the following information about cluster pairs.

Heading Description

Cluster Pair ID ID number given when the cluster pair was created.

Remote Cluster Name Name of the remote cluster of the pair.

Remote MVIP Management Virtual IP of the remote cluster.

Replicating Volumes Represents the number of volumes that are replicated on the paired cluster.

Status State of the cluster pair.

UUID Universally unique identifier.

Volume PairsOn the Replication > Volume Pairs page, you can view the following information about volume pairs.

Heading Description

Volume ID ID number given when the volume was created.


Volume Status State of the replicating volume.

Replication Mode Type of mode selected for the volume pair.

Direction Indicates the direction of the volume data:

Source indicates data is being written out to a target.

Target indicates data is being written in from a source.

Async Delay Length of time since the volume was last synced with the remote cluster. If the volume is notpaired, this is null.

NOTE: A target volume in an active replication state always has an Async Delay of 0 (zero).Target volumes are system-aware during replication and assume async delay is accurate at alltimes.

Replication


Heading Description

Remote Cluster Name of the remote cluster on which the volume resides.

Remote Volume ID Volume ID of the volume on the remote cluster.

Virtual Volumes


Virtual VolumesFrom the VVols tab, you can view information about virtual volumes and their associated storage containers, protocol endpoints,bindings, and hosts. The tab is only visible in the Active IQ user interface when VVols functionality has been enabled. Refer to theElement OS User Guide for details about Virtual Volumes.

See the following topics to learn about VVols-related tasks:

l Virtual Volumes Details

l Storage Containers

l Protocol Endpoints

l Hosts

l Bindings

Virtual Volumes DetailsOn the VVols > Virtual Volumes page, you can view the following virtual volume information for all active virtual volumes on thecluster.

Heading Description

Volume ID The ID of the underlying volume.

Snapshot ID The ID of the underlying volume snapshot. The value is 0 if the virtual volume does not represent aSolidFire snapshot.

Parent Virtual Volume ID The virtual volume ID of the parent virtual volume. If the ID is all zeros, the virtual volume isindependent with no link to a parent.

Virtual Volume ID The UUID of the virtual volume.

Name The name assigned to the virtual volume.

Guest OS Type Operating system associated with the virtual volume.

Type The virtual volume type: Config, Data, Memory, Swap, or Other.

Access The read/write permissions assigned to the virtual volume.

Size The size of the virtual volume in GB or GiB.

Used Capacity Shows how full the virtual volume is. Green = up to 80%. Yellow = above 80%. Red = above 95%.

Snapshot The number of associated snapshots. Click the number to link to snapshot details.

Min IOPS The minimum IOPS QoS setting of the virtual volume.

Max IOPS The maximum IOPS QoS setting of the virtual volume.

Burst IOPS The maximum burst QoS setting of the virtual volume.

VMW_VmID Information in fields prefaced with "VMW_" are defined by VMware. See VMware documentation fordescriptions.

Create Time The time the virtual volume creation task was completed.

Virtual Volumes


Storage ContainersOn the VVols > Storage Containers page, you can view the following information for all active storage containers on the cluster.

Heading Description

Account ID The ID of the account associated with the storage container.

Name The name of the storage container.

Status The status of the storage container.Possible values:Active: The storage container is in use.Locked: The storage container is locked.

PE Type Indicates the protocol endpoint type (SCSI is the only available protocol for Element OS version 9.0).

Storage Container ID The UUID of the virtual volume storage container.

Active Virtual Volumes The number of active virtual volumes associated with the storage container.

Protocol EndpointsOn the VVols > Protocol Endpoints page, you can review protocol endpoint information. See the following table for a descriptionof each column on the page.

Heading Description

Primary Provider ID The ID of the primary protocol endpoint provider.

Secondary Provider ID The ID of the secondary protocol endpoint provider.

Protocol Endpoint ID The UUID of the protocol endpoint.

Protocol Endpoint State The status of the protocol endpoint.Possible values:Active: The protocol endpoint is in use.Start: The protocol endpoint is starting.Failover: The protocol endpoint has failed over.Reserved: The protocol endpoint is reserved.

Provider Type The type of the protocol endpoint's provider.Possible values:PrimarySecondary

SCSI NAA Device ID The globally unique SCSI device identifier for the protocol endpoint in NAA IEEE Registered ExtendedFormat.

HostsOn the VVols > Hosts page, you can view Information about VMware ESXi hosts that host virtual volumes. See the following tablefor a description of the columns on the page.

Virtual Volumes


Heading Description

Host ID The UUID for the ESXi host that hosts virtual volumes and is known to the cluster.

Bindings Binding IDs for all virtual volumes bound by the ESXi host.

ESX Cluster ID The vSphere host cluster ID or vCenter GUID.

Initiator IQNs Initiator IQNs for the virtual volume host.

SolidFire ProtocolEndpoint IDs

The protocol endpoints that are currently visible to the ESXi host.

BindingsOn the VVols > Bindings page, you can verify and filter binding information for each virtual volume. See the following table for adescription of each column on the page.

Heading Description

Host ID The UUID for the ESXi host that hosts virtual volumes and is known to the cluster.

Protocol Endpoint ID The UUID of the protocol endpoint.

Protocol Endpoint InBand ID

The SCSI NAA device ID of the protocol endpoint.

Protocol Endpoint Type Indicates the protocol endpoint type (SCSI is the only available protocol for Element OS version 9.0).

VVol Binding ID The binding UUID of the virtual volume.

VVol ID The universally unique identifier (UUID) of the virtual volume.

VVol Secondary ID The secondary ID of the virtual volume that is a SCSI second level LUN ID.

Viewing HCI-Related Information


Viewing HCI-Related InformationIf you have an HCI solution, you will be able to view content related to H-series nodes. Active IQ provides alarm and nodeinformation specific to this feature.

Viewing H-series Nodes in Active IQFor H-series nodes, which comprise a NetApp HCI system, there are two types: compute and storage nodes.

On the Nodes page, the top information bar provides a quick view overview of the following data:

vCenter IP IP Address of the vCenter Server

MVIP Management Virtual IP Address

SVIP Storage Virtual IP Address

Click Storage Nodes to view the following information about the storage nodes in the cluster.

Heading Description

ID System-generated ID for the node.

Status The status of the node. Possible values:Healthy: The node has no critical errors associated with it.Offline: The node cannot be accessed. Click link to see Error Log.Fault: There are errors associated with this node. Click link to see Error Log.

Type Shows the model type of the node.

Chassis / Slot Unique serial number assigned to the chassis and the slot location of the node.


Version Version of Element OS software running on each node.

Management IP Management IP (MIP) address assigned to node for 1GbE or 10GbE network admin tasks.

Storage IP Storage IP (SIP) address assigned to the node used for iSCSI network discovery and all data networktraffic.

Role Identifies what role the node has in the cluster. This can be Cluster Master or Ensemble Node.

Click Compute Nodes to view the following information about the compute nodes in the cluster.

Heading Description

IP System-generated ID for the node.

vCenter Status The value that comes back from VMware. Hover over this for the VMware description.

Type Shows the model type of the node.

Chassis / Slot Unique serial number assigned to the chassis and the slot location of the node.


vMotion IP The VMware vMotion network IP address of the compute node.

Contacting NetApp Support for SolidFire


Contacting NetApp Support for SolidFireIf you need help or have questions or comments about NetApp SolidFire products, contact NetApp Support:

l Web: mysupport.netapp.com

l Phone: 888.4.NETAPP (888.463.8277)

http://mysupport.netapp.com/

1048 Pearl Street, Suite 250Boulder, Colorado 80302

Web: netapp.comSupport: mysupport.netapp.com

April 2018

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