__________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) Page 1 of 13 NetIQ Identity Manager IDM 4.7 VPAT Accessibility Conformance Report VPAT ® Version 2.0 Name of Product/Version: NetIQ Identity Manager IDM 4.7 Product Description: Identity Manager is a comprehensive identity management suite. It provides an intelligent identity framework that leverages your existing IT assets and new computing models like Software as a Service (SaaS) by reducing cost and ensuring compliance across physical, virtual, and cloud environments. Date: 28-Feb-2018 Contact information: Rajesh Chairmakani ([email protected]) Virendra Parmar ([email protected]) Evaluation Methods Used: Testing with assistive technologies , manual inspection, and web accessibility evaluation tools. Applicable Standards/Guidelines This report covers the degree of conformance for the following accessibility standard/guidelines: Standard/Guideline Included In Report Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/ Level A (Yes) Level AA (Yes ) Level AAA (No ) Section 508 as published in 2017, at http://www.Section508.gov (Yes )
Transcript
__________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered
service marks of the Information Technology Industry Council (ITI) Page 1 of 13
NetIQ Identity Manager IDM 4.7 VPAT
Accessibility Conformance Report
VPAT® Version 2.0
Name of Product/Version: NetIQ Identity Manager IDM 4.7
Product Description: Identity Manager is a comprehensive
identity management suite. It provides an intelligent identity framework that leverages your existing IT assets and new computing models like Software as a Service (SaaS) by reducing cost and ensuring compliance across physical, virtual, and cloud environments.
Not applicable This product does not use captions.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Not applicable This product does not use audio description or media alternative.
1.3.1 Info and Relationships (Level A)
Supports with exceptions
Info and relationships are conveyed in text. However, there are a few exception. For example,
Create User form does not convey the message to an assistive technology that fields marked with an asterisk character (*) are mandatory.
Labels for a few fields marked with an asterisk character (*) are missing.
1.3.2 Meaningful Sequence (Level A)
Supports The sequence of the content on the product’s pages does not affect the meaning of the page when used by an assistive technology.
1.3.3 Sensory Characteristics (Level A)
Not applicable
Sensory characteristics are not used in this product for user instructions.
1.4.1 Use of Color (Level A)
Supports with exceptions
In most cases, color-coded information is also conveyed in text. However, there are a few exceptions. For example, there are no other means used to convey the following:
Links indicated by blue text.
Errors indicated by red color text
1.4.2 Audio Control (Level A)
Not applicable This product does not use audio control, as there is no audio content.
2.1.1 Keyboard (Level A)
Supports with exceptions
Most of the functions can be performed only by using the keyboard. However, there are a few exceptions. For example,
Items in list boxes, search icons, a few text boxes, and specific objects in dropdown fields in the Team Management and Dashboard user interfaces.
Change of widget location in the Dashboard.
2.1.2 No Keyboard Trap (Level A)
Supports with exceptions
It is possible to focus a component and move the focus away from that component to a good extent by using the keyboard. However, there are exceptions. For example,
In case of Configure Dashboard > Edit Widget configuration's sub-page, the focus fails to move away even when x (Exit icon) is clicked.
In sub-pages/pop-up windows such as ‘About’ dialog, the keyboard loses the
focus and mouse click becomes mandatory to close the window.
2.2.1 Timing Adjustable (Level A)
Supports Time limit set is adjustable.
2.2.2 Pause, Stop, Hide (Level A)
Not applicable
This product does not contain any moving, blinking, scrolling, or auto-updating content.
2.3.1 Three Flashes or Below Threshold (Level A)
Not applicable
The product does not contain anything related to flashes.
2.4.1 Bypass Blocks (Level A)
Not applicable The product does not contain any functionality where Bypass Blocks mechanism is required.
2.4.2 Page Titled (Level A)
Supports with exceptions
Most of the web pages are titled but a few frames are not titled. For example, Identity Applications, the Tasks page frames do not have a title.
2.4.3 Focus Order (Level A)
Supported The product keeps the focus order in place for users.
2.4.4 Link Purpose (In Context) (Level A)
Supports with exceptions
Links are provided with text. However, there are a few exceptions. For example, The Contact Help Desk link at the bottom of the application page has no text.
3.1.1 Language of Page (Level A)
Does not support Language attribute is not used.
3.2.1 On Focus
Supports with exceptions
Change of context is not initiated for of most of the components when they are focused, excluding the following:
Date Picker initiates a context change on focus
A few Drop-down boxes initiate a context change
3.2.2 On Input (Level A)
Supports with exceptions
Behavior change of pages is advised to the users in most of the cases. However, there are a few exceptions. For example, context change occurs automatically for Data Picker.
3.3.1 Error Identification (Level A)
Supports with exceptions
Text error messages are normally displayed in almost all cases with a few exceptions. For example,
Create a New User/Team form uses only an asterisk character (*) to indicate the mandatory fields. It does not display error messages if the fields are left blank.
On a few pages, the screen reader does not read all the error messages when they are displayed.
3.3.2 Labels or Instructions (Level A)
Supports with exceptions
Labels are available for most of the elements. However, there are a few exceptions. For example,
1.2.4 Captions (Live) (Level AA) Not applicable This product does not contain any audio content.
1.2.5 Audio Description (Prerecorded) (Level AA)
Not applicable This product does not contain any audio content.
1.4.3 Contrast (Minimum) (Level AA)
Supports with exceptions
Contrast ratio is supported in this product for most of the components on product’s web pages. However, there are a few exceptions. For example,
Contrast ratio of a few normal size texts is less than 4.5:1, where the color is mostly grey.
Table headers contrast is less than 4.5:1 due to background and foreground color contrast.
1.4.4 Resize text (Level AA)
Supports
1.4.5 Images of Text (Level AA)
Supports with exceptions
A user can change the visual presentation of some elements such as,
User cards, header and footers, form controls, and table highlights.
This product is not supporting the change of font, size of text in pages.
2.4.5 Multiple Ways (Level AA)
Supports Navigation mechanism is available in the Dashboard Home page, which links to all application pages.
2.4.6 Headings and Labels (Level AA)
Supports with exceptions
The product takes care of headings and labels in most of the pages. However, this list does not
Request History page have a missing label.
Labels are missing in a few forms such as Create Role and new Separation of Duties.
4.1.1 Parsing (Level A)
Supports
4.1.2 Name, Role, Value (Level A)
Supports with exceptions
All interface components can programmatically support the use of assistive technologies with a few exceptions. For reference, see the remarks from Criteria 3.3.2, 2.4.2, and 2.4.4.
include some of the pages containing forms. For example, Teams and Users page.
2.4.7 Focus Visible (Level AA)
Supports Keyboard focus is visible across the pages.
3.1.2 Language of Parts (Level AA)
Supports with exceptions
The product support multiple languages. By using an assistive technology, a user can access the text in different languages. However, there are few exceptions. For example, the Lang attribute is not programmatically available in the Dashboard pages.
3.2.3 Consistent Navigation (Level AA)
Supports
The product provides consistent navigation in the web pages.
3.2.4 Consistent Identification (Level AA)
Supports
This product takes care of consistent identification of functional components in the web pages.
3.3.3 Error Suggestion (Level AA)
Supports with exceptions
Input error suggestions are provided in most of the cases in the product. However, there are few exceptions as described in For WCAG Level A 3.3.1 Error Identification.
The product checks the data entered by users for input errors and provides them the opportunity to correct the specified data. However, there a few exceptions. For example,
Assistive technology fails to read a few error messages on some pages even though error messages are displayed as text.
2017 Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
Criteria Conformance
Level Remarks and Explanations
302.1 Without Vision Supports with exceptions
The product support the use of assistive technology screen readers by blind and visually impaired users. For more information, see the following:
302.2 With Limited Vision Supports with exceptions
The product support text resizing (as described in WCAG 2.0 AA 1.4.4 Resize text). Contrast control is also possible with exceptions. However, there are a few exceptions .For reference, see the following:
WCAG Level A 1.4.1 Use of Color
WCAG Level A 2.1.2 No Keyboard Trap
302.3 Without Perception of Color
Supports with exceptions
The product support the use of assistive technology screen readers. Alternative text is also available for most of the screens where web content is subject to perception of color with a few exceptions. For reference, see the following:
WCAG Level A 1.4.1 Use of Color
WCAG Level AA 1.4.3 Contrast (Minimum)
302.4 Without Hearing Not applicable This product do not use audio information.
302.5 With Limited Hearing Not applicable This product do not use audio information.
302.6 Without Speech Not applicable This product do not require user speech.
302.7 With Limited Manipulation
Supports with exceptions
The product support keyboard operations. However, there are a few exceptions. For reference, see the following:
WCAG Level A 2.1.2 No Keyboard Trap
WCAG Level A 3.2.1 On Focus
WCAG Level A 3.2.2 On Input
302.8 With Limited Reach and Strength
Supports with exceptions
The product support keyboard operations. Use of mouse also supported. However, there are a few exceptions. For reference, see the following:
WCAG Level A 2.1.2 No Keyboard Trap
WCAG Level A 3.2.1 On Focus
WCAG Level A 3.2.2 On Input
302.9 With Limited Language, Cognitive, and Learning Abilities
Supports with exceptions
The product supports the use of assistive technologies. Accessibility and compatibility features of this software is 508-compliant HTML with exceptions. For more information, see the following:
WCAG Level A 4.1.2 Name, Role, Value
WCAG Level A 1.1.1 Non-text Content
WCAG Level AA 2.4.6 Headings and Labels
Page 8 of 13
Chapter 4: Hardware
Notes: This product does not fall under the category of Hardware as per ITC.
Criteria Conformance Level Remarks and Explanations
402 Closed Functionality
402.1 General
402.2 Speech-Output Enabled
402.2.1 Information Displayed On-Screen Not applicable
402.2.2 Transactional Outputs Not applicable
402.2.3 Speech Delivery Type and Coordination
Not applicable
402.2.4 User Control Not applicable
402.2.5 Braille Instructions Not applicable
402.3 Volume
402.3.1 Private Listening Not applicable
402.3.2 Non-private Listening Not applicable
402.4 Characters on Display Screens Not applicable
402.5 Characters on Variable Message Signs Not applicable
403 Biometrics
403.1 General Not applicable
404 Preservation of Information Provided for Accessibility
404.1 General Not applicable
405 Privacy
405.1 General Not applicable
406 Standard Connections
406.1 General Not applicable
407 Operable Parts
407.2 Contrast Not applicable
407.3 Input Controls
407.3.1 Tactilely Discernible Not applicable
407.3.2 Alphabetic Keys Not applicable
407.3.3 Numeric Keys Not applicable
407.4 Key Repeat Not applicable
407.5 Timed Response Not applicable
407.6 Operation Not applicable
407.7 Tickets, Fare Cards, and Keycards Not applicable
407.8 Reach Height and Depth
407.8.1 Vertical Reference Plane Not applicable
407.8.1.1 Vertical Plane for Side Reach Not applicable
407.8.1.2 Vertical Plane for Forward Reach Not applicable
Page 9 of 13
Criteria Conformance Level Remarks and Explanations
407.8.2 Side Reach Not applicable
407.8.2.1 Unobstructed Side Reach Not applicable
407.8.2.2 Obstructed Side Reach Not applicable
407.8.3 Forward Reach Not applicable
407.8.3.1 Unobstructed Forward Reach Not applicable
407.8.3.2 Obstructed Forward Reach Not applicable
407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach
Not applicable
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach
Not applicable
408 Display Screens
408.2 Visibility Not applicable
408.3 Flashing Not applicable
409 Status Indicators
409.1 General Not applicable
410 Color Coding
410.1 General Not applicable
411 Audible Signals
411.1 General Not applicable
412 ICT with Two-Way Voice Communication
412.2 Volume Gain
412.2.1 Volume Gain for Wireline Telephones Not applicable
412.2.2 Volume Gain for Non-Wireline ICT Not applicable
412.3 Interference Reduction and Magnetic Coupling
412.3.1 Wireless Handsets Not applicable
412.3.2 Wireline Handsets Not applicable
412.4 Digital Encoding of Speech Not applicable
412.5 Real-Time Text Functionality Not applicable
412.6 Caller ID Not applicable
412.7 Video Communication Not applicable
413 Closed Caption Processing Technologies
413.1.1 Decoding and Display of Closed Captions
Not applicable
413.1.2 Pass-Through of Closed Caption Data Not applicable
414 Audio Description Processing Technologies
414.1.1 Digital Television Tuners Not applicable
414.1.2 Other ICT Not applicable
415 User Controls for Captions and Audio Descriptions
415.1.1 Caption Controls Not applicable
415.1.2 Audio Description Controls Not applicable
Page 10 of 13
Chapter 5: Software
Criteria Conformance
Level Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA
Supports See information in WCAG section
502 Interoperability with Assistive Technology
502.2.1 User Control of Accessibility Features
Supports
The product inherits the following accessibility features of the host operating system:
StickyKeys
FilterKeys
ToggleKeys
MouseKeys
SerialKeys
Onscreen Keyboard
502.2.2 No Disruption of Accessibility Features
Supports
502.3 Accessibility Services
502.3.1 Object Information
Supports with exceptions
Most of the information is available to the assistive technologies. However, there are exceptions. For example,
Labels of a few fields are not available in forms such as Create Role and Create User.
Images on the Applications page do not have alternative text.
502.3.2 Modification of Object Information
Supports with exceptions
Modification of state and properties of an object by assistive technology is supported to a limited extent. The following modifications are supported:
Resizing of text in page content except images.
Changing the style of header and footer
Role settings.
502.3.3 Row, Column, and Headers
Supports with exceptions
In most of the data tables, the column headers are properly identified by assistive technology. However, there are a few exceptions. For example,
Column headers are not properly identified by the screen reader in the Permission and Request History data tables.
The screen reader does not announce the summary of tables in the Team Management and Dashboard user interfaces.
Page 11 of 13
Criteria Conformance
Level Remarks and Explanations
502.3.4 Values Supports with exceptions
Values of the objects are available in most of the scenarios and recognizable through assistive technology. However, there are a few exceptions. For example, an assistive technology cannot:
Read frame titles on a few occasions.
Recognize the values of a few text boxes and buttons.
502.3.5 Modification of Values
Supports with exceptions
The product almost supports all modification of values through assistive technology and keyboard. However, there are a few exceptions. For example,
On selection, Data Picker changes the context which makes the keyboard access challenging.
502.3.6 Label Relationships
Supports with exceptions
Label relationships can be traced and identified by using assistive technology. However, there are a few exceptions. For example, the screen reader does not:
Announce the required/mandatory fields in the forms.
Read a few errors, warnings, and confirmation messages when they are displayed.
502.3.7 Hierarchical Relationships
Supports with exceptions
The product supports the criteria through assistive technologies but with a few exceptions. For example, when a form is filled, the context change occurs while using the search and drop down boxes.
502.3.8 Text Supports with exceptions
Most screens in the product have accessible text. However, there are few exceptions. For example, the screen reader does not read the text from the textboxes on a few pages.
502.3.9 Modification of Text
Supports with exceptions
This product supports the modification of the text in the forms through assistive technologies. For example,
Modification of selected items from the dropdown box is not supported through the keyboard. It is observed in the pages containing forms.
502.3.10 List of Actions Supports with exceptions
The product allows assistive technology to execute the available actions on objects but with a few exceptions. For example,
Any actions that popup a sub-page, the keyboard loses the focus on a few elements or objects and assistive technologies fail to identify a few actions.
Keyboard traps as mouse click becomes mandatory to close the elevated page.
502.3.11 Actions on Objects
Supports with exceptions
Refer the remarks for 502.3.10 List of Actions criteria.
Page 12 of 13
Criteria Conformance
Level Remarks and Explanations
502.3.12 Focus Cursor Supports with exceptions
The product provides well defined on-screen indication for assistive technologies to track the focus. However, there are a few exceptions. For example,
List items, column headers, and sorting elements do not have visible focus in the Teams page and a few other forms.
Web page such as ‘About’ does not receive focus upon loading.
The title of a few pages is not focused.
502.3.13 Modification of Focus Cursor
Does not support Focus cursor modification is not supported using assistive technology.
502.3.14 Event Notification
Supports with exceptions
Most of the event notification is available to assistive technologies. However, there are a few exceptions. For example,
The screen reader does not read the error and warning messages on a few form pages.
502.4 Platform Accessibility Features
Not applicable Keystroke functionality and audio components are not part of the product.
503 Applications
503.2 User Preferences Supports with exceptions
503.3 Alternative User Interfaces
Not applicable The product does not provide alternative user interface as assistive technology.
503.4 User Controls for Captions and Audio Description
503.4.1 Caption Controls Not applicable
503.4.2 Audio Description Controls
Not applicable
504 Authoring Tools
504.2 Content Creation or Editing
Not applicable The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion
Not applicable
504.2.2 PDF Export Not applicable
504.3 Prompts Not applicable
504.4 Templates Not applicable
Chapter 6: Support Documentation and Services
Page 13 of 13
Criteria Conformance Level Remarks and Explanations
601.1 Scope
602 Support Documentation
602.2 Accessibility and Compatibility Features Does not support
Documentation do not lists and explains accessibility and compatibility features.
602.3 Electronic Support Documentation Supports
602.4 Alternate Formats for Non-Electronic Support Documentation
Supports with exceptions
The product documentation is available in 508-compliant HTML.
603 Support Services
603.2 Information on Accessibility and Compatibility Features
Supports
Customer support and technical support in the call centers and service centers are available to support the product.
603.3 Accommodation of Communication Needs
Supports
The following support is available:
Online and email support for customers with hearing disabilities.
Phone support for customers with visual disabilities.
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