NetPerformer® SDM-8400 Hardware Installation Guide HIG.pdfThe SDM-8400 is a data-only integrated...

NetPerformer® SDM-8400Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Published Date: May 8, 2013

Document # 1589

This publication contains information proprietary and confidential to Memotec Inc. Any reproduction, disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may otherwise authorize in writing.

Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

We have made every effort to ensure the accuracy of the information presented in our documentation. However, Memotec assumes no responsibility for the accuracy of the information published. Product documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of these documents. Memotec may make improvements or changes in the products or programs described within the documents at any time without notice. Mention of products or services not manufactured or sold by Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services.

Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Corp (NASDAQ: CMTL).

AccessEMS, CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, ACTView, SDM-8400, and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Any other trademarks are the property of their respective companies.

Copyright © 2013 Memotec Inc.

Memotec Inc.7755 Henri Bourassa Blvd. WestMontreal, QuebecCanada H4S 1P7Tel.: (514) 738-4781FAX: (514) 738-4436www.memotec.com

http://www.memotec.com

Contents

Chapter 1: Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1. 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.1 Sales Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1. 2 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.2.1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31.2.2 Instructions to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41.2.3 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41.2.4 NetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41.2.5 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-51.2.6 Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1. 3 Changes to Console Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1.3.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-61.3.2 Providing Product Number to Technical Support . . . . . . . . . . . . 1-71.3.3 Checking the Contents of Your Product Package . . . . . . . . . . . 1-71.3.4 Returning an SDM-8400 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1. 4 About HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Chapter 2: Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2. 1 Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . 2-2

2. 2 Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.1 EU Directives 1999/5 and 2011/65. . . . . . . . . . . . . . . . . . . . . . . 2-32.2.2 Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52.2.3 Intent of Use and Network Compatibility . . . . . . . . . . . . . . . . . . 2-52.2.4 EN55022 and CISPR22 Statement . . . . . . . . . . . . . . . . . . . . . . 2-62.2.5 FCC Part 15 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-62.2.6 Industry Canada Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-62.2.7 Notice d'Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2. 3 Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.3.1 Waste Electrical and Electronic Equipment – WEEE. . . . . . . . . 2-82.3.2 China RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2. 4 Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

2. 5 Making Changes or Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Chapter 3: Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3. 1 About Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Memotec Inc.

3.1.1 Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23.1.2 Size Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23.1.3 Distance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23.1.4 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3. 2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.2.1 What You Will Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Chapter 4: Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4. 1 About the Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4. 2 Installing the Unit in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4. 3 Powering Up the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.3.1 Connecting the SDM-8400 UAC to an AC Power Source . . . . . 4-54.3.2 Connecting the SDM-8400 DC to a DC Power Source . . . . . . . 4-64.3.3 System Status on Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4. 4 Connecting the Console Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

4.4.1 Important Console and Modem Settings for Startup . . . . . . . . . 4-94.4.2 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . . 4-9

4. 5 Installing the Licensed Software Options . . . . . . . . . . . . . . . . . . . . . . . . 4-11

4.5.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

4. 6 Connecting the LAN Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Chapter 5: Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5. 1 About SDM-8400 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5. 2 Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2.1 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35.2.2 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5. 3 Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.3.1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-55.3.2 LAN Port Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-55.3.3 LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5. 4 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5.4.1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-75.4.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5. 5 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5. 6 Rackmount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Chapter 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Memotec Inc.

6. 1 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Chapter 7: Serial Port and User Equipment Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7. 1 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7. 2 Custom HD-26 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7. 3 Connecting the User Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7.3.1 Activating the User Equipment Connection . . . . . . . . . . . . . . . . 7-3

7. 4 WAN/User Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7. 5 Custom Serial Cable Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

7.5.1 V.35/V.11 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57.5.2 TIA-232 (V.24) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57.5.3 X.21 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57.5.4 X.21 EU Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67.5.5 TIA-449 (V.36) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67.5.6 TIA-530 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

7. 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity . . . . . . 7-8

Chapter 8: Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

8. 1 Network Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

8. 2 Link Port Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

8. 3 Data Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

8. 4 Network Management and Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Memotec Inc.

Memotec Inc.

List of Figures

Front View of the SDM-8400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Distance from serial port to connected equipment . . . . . . . . . . . . . . . . . . . . . . . 3-3

Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown) 4-3

Power Cords for SDM-8400 UAC Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

DC power entry connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Wiring the DC connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Power Cords for SDM-8400 UAC Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Rear View of the SDM-8400 UAC (8-port version) . . . . . . . . . . . . . . . . . . . . . . . 5-2

Rear View of the SDM-8400 DC version (8-port version) . . . . . . . . . . . . . . . . . . . 5-2

DC Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Memotec Inc.

Memotec Inc.

List of Tables

System status LED states during normal power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Chapter references per Unit Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

ST LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

AL LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

RJ-45 pinout for Ethernet LAN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

RJ-45 pinout for console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Troubleshooting symptoms, problems, and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Serial connector and NetPerformer custom HD-26 cable set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Memotec Inc.

Memotec Inc.

1
Preface
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NetPerformer SDM-8400 Hardware Installation Guide

1.1 Product OverviewThe SDM-8400 is a data-only integrated access device that supports multiple serial ports and Ethernet. It increases serial port capacity at an enterprise network node while minimizing the number of NetPerformer units required.

It can be used for high density serial port applications, central site satellite solutions and other applications requiring serial port extension. To maximize serial port availability, Ethernet is the preferred interconnectivity between the SDM-8400 and other NetPerformer products.

The SDM-8400 offers all data characteristics that are available for serial and Ethernet interfaces in NetPerformer software version 10.2.1 or higher. It provides bandwidth optimization for both LAN and serial data, QoS, data compression, routing and multiplexing.

1.1.1 Sales ContactsTo order NetPerformer units, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec:

• Memotec7755 Henri Bourassa Blvd. WestMontreal, QuebecCanada H4S 1P7

• Telephone: +1 514.738.4781 during regular business hours, EST (GMT-05:00)

• Fax: + (1) 514 738 4436

• Web: http://www.memotec.com

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http://www.memotec.com

Preface

1.2 About this DocumentThis document, NetPerformer® SDM-8400 Hardware Installation Guide, provides the following information about the SDM-8400:

• Regulatory compliance information (“Compliance Information” on page 2-1)

• Unpacking instructions (“Unpacking” on page 3-1)

• Hardware installation instructions (“Hardware Installation” on page 4-1)

• Product description (“Product Description” on page 5-1)

• Troubleshooting procedures (“Troubleshooting” on page 6-1)

• Serial port specifications and user equipment connection (“Serial Port and User Equipment Connection” on page 7-1)

• Networking features (“Networking Features” on page 8-1)

• Notice concerning HyperTerminal connection (“About HyperTerminal” on page 1-8).

For information on configuring NetPerformer, consult the NetPerformer Reference Guides. See “NetPerformer Document Set” on page 1-4 for a list of other references.

NOTE: All NetPerformer documents are available on the NetPerformer Documenta-tion CD, which is included with your product package.

CAUTION: All documents on the NetPerformer Documentation CD, including this guide, must be opened with Adobe™ Acrobat Reader, which is provided on the CD. If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy.

1.2.1 AudienceThis document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network.

Installation of NetPerformer hardware requires knowledge and proficiency in the configuration, operation, maintenance and security of all enterprise network elements in your application. You should also have a thorough understanding of telecommunications and be familiar with the networking strategies and telephony solutions currently used by your organization.

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1.2.2 Instructions to the ReaderInstructions to the reader include notes, cautions and warnings, which are distinguished from the rest of the text by distinctive formatting and icons. Here is an example of each:

NOTE: A note may contain a reference, tip or other information related to the subject at hand. The content of a note is intended to be helpful or of interest to the reader.

CAUTION: A caution contains an instruction that the reader must follow in order to prevent damage to equipment, network failure or loss of data. The content of a caution must be read carefully and explicitly obeyed.

WARNING: A warning contains an instruction that the reader must follow in order to prevent electrical shock, death or serious injury to personnel. The content of a warning must be read carefully and explicitly obeyed.

1.2.3 Related Documents

NOTE: All of the documents listed here are available on the NetPerformer Compan-ion CD, which is included with your product package.

1.2.4 NetPerformer Document SetFor further information on the NetPerformer, consult the following:

• NetPerformer Reference Guides

Includes detailed information on NetPerformer features, menus, commands, parameters and statistics displays.

• NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product, including base hardware features, installable options and complete installation instructions.

• NetPerformer Release Bulletins

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Preface

These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPer-former release. They also include firmware upgrade warnings.

• NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic meas-urement using various NetPerformer products.

1.2.5 TrainingWe offer a variety of classes to reduce your learning curve and make your employees more productive. Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience.

To learn more about our training services, email our education facilities at [email protected].

1.2.6 Request for CommentsOur Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to [email protected].

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1.3 Changes to Console OperationsThe following change to console operations was made in NetPerformer firmware version V9.2.0 and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the product.

The way you access the NetPerformer console now allows multiple user profiles. However, the default LOGIN is now ADMIN instead of ACT and the default PASSWORD for this login remains SETUP.

For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides.

1.3.1 Technical SupportMemotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.

Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.

You can contact Technical Support by calling or sending email to our helpdesk facilities:

• Telephone: +1 514.738.4781 during regular business hours, EST (GMT-05:00)

• Email: [email protected]

Be prepared to provide the following information:

• Your name

• Company name

• Your location

• Telephone number

• Product serial number (see next section)

• Detailed problem description

• Remote access to the troubled unit via Telnet or dial-up modem.

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Preface

1.3.2 Providing Product Number to Technical SupportYou may be requested to provide the product serial number when communicating with Technical Support.

Product Serial Number

The product serial number is provided on the rear of the unit. See “Rear View of the SDM-8400 UAC (8-port version)” on page 5-2 for location of label.

1.3.3 Checking the Contents of Your Product Package

CAUTION: As soon as you receive your SDM-8400, check the carton and its contents for any sign of damage during shipment. If there is any damage, contact the shipping agent immediately.

Before you begin SDM-8400 installation, verify the contents of the carton to ensure that you have received all the units, accessories and cables that you ordered.

NOTE: A summary of product items appears on “Product Description” on page 5-1.

If any items are missing, or if you have any questions concerning your shipment, contact Technical Support.

1.3.4 Returning an SDM-8400 UnitIf you need to return the SDM-8400 for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to do so may void the equipment warranty. Consult the Warranty statements included with the product package. Contact Technical Support for RMA requirements.

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1.4 About HyperTerminalThe HyperTerminal communications program comes with Microsoft Windows products, and can be used for very basic NetPerformer console functions if no terminal emulation program is available.

Caution: HyperTerminal is not recommended for adjusting the NetPerformer configuration or monitoring its operations. Known problems include the following:

• The arrow keys cannot be used to view channel status on all slots

• The console speed cannot be changed from the default 9600 bps after the console connection is up and running

• On some computers, the default Emulation setting of the HyperTerminal com-munications program can potentially cause problems for console operations.

If you must use HyperTerminal for your console connection, you should change the Emulation setting from Auto detect to ANSI, as follows:

1. Access HyperTerminal using the Windows Start button and drop-down menus:

Start > Programs > Accessories > Communications > HyperTerminal

2. If you have already defined the connection to the NetPerformer console port, open that connection:

File > Open > your_filename.ht

3. If you have not yet defined the connection to the NetPerformer console port, create a new connection:

File > New Connection > your_filename

4. Open the Properties window for the connection:

File > Properties

5. Click on the Settings tab to view the current value of the Emulation parameter.

6. Select the value ANSI from the list box for the Emulation parameter.

7. Click OK.

NOTE: The above procedure does not resolve the problems with arrow key func-tionality or console speed, and should be considered a temporary solution only. You should procure a more robust terminal emulation software program for configuration and monitoring purposes. Contact Technical Support if you need further assistance.

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2
Compliance Information
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2.1 Regulatory – Compliance and Agency ApprovalThe SDM-8400 complies with or has obtained Regulatory Agency approval at least against the following standards:

SDM-8400 UAC

SDM-8400 DC

EMC - Emission FCC CFR 47 Part 15

AS/NZS CISPR 22

EN 55022 (2010)

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety CSA C22-2 N° 60950-1 (1st Edition)

UL 60950-1 (1st Edition)

EN 60950-1 (2006) + A11 + A1 + A12

AS/NZS 60950 (2000) + A1

Telecom TBR 1

TBR 2

EMC - Emission FCC CFR 47 Part 15

EN 55022 (2006) + A1

EMC -Immunity EN 55024 (1998) + A1 + A2

Safety EN 60950-1(2006) + A11

Telecom TBR 1

TBR 2

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2.2 Compliance and Regulatory Statements

2.2.1 EU Directives 1999/5 and 2011/65

DECLARATION OF CONFORMITY

Wedeclare under our sole responsibility that the NetPerformer product:

SDM-8400Consisting of Model SDM-8400 UAC

to which this declaration relates, is in conformity with:

1- All applicable essential requirements following the provisions of the European Directive 1999/5/EC.

The conformity assessment procedure used for this declaration is the Annex II of the Directive.Product compliance has been demonstrated against the following standards:

EN 55022 2010EN 55024 1998 + Amendments 1 and 2EN 60950-1 2006 + Amendments A11, A12 and A1EN 61000-3-2 2006 + Amendments 1 and 2EN 61000-3-3 2008

2- The European Directive 2011/65/EC (RoHS Recast)

The technical file is kept at: Memotec Inc7755 Blvd Henri BourassaMontreal, Quebec H4S 1P7Canada

Montreal, 29 April 2013

Claude RocrayVice President, Engineering 137-0025-001-F

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• MEMOTEC vakuuttaa täten että NetPerformer SDM-8400 UAC tyyppinen laite on direktiivin 1999/5/EY, 2011/65/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

• Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-8400 UAC in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG, 2011/65/EG.

• Par la présente MEMOTEC déclare que l'appareil NetPerformer SDM-8400 UAC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE, 2011/65/CE.

• Härmed intygar MEMOTEC att denna NetPerformer SDM-8400 UAC står I över-ensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestäm-melser som framgår av direktiv 1999/5/EG, 2011/65/EG.

• Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer SDM-8400 UAC overholder de væsentlige krav og øvrige relevante krav i direk-tiv 1999/5/EF, 2011/65/EF.

• Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer SDM-8400 UAC in Übereinstimmung mit den grundlegenden Anforderungen und den anderen rele-vanten Vorschriften der Richtlinie 1999/5/EG, 2011/65/EG befindet. (BMWi).

• ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-8400 UAC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ, 2011/65/EK.

• Con la presente MEMOTEC dichiara che questo NetPerformer SDM-8400 UAC è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE, 2011/65/CE.

• Por medio de la presente MEMOTEC declara que el NetPerformer SDM-8400 UAC cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE, 2011/65/CE.

• MEMOTEC declara que este NetPerformer SDM-8400 UAC está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE, 2011/65/CE.

• Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer SDM-8400 UAC jikkon-forma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dir-rettiva 1999/5/EC, 2011/65/EC.

• Käesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-8400 UAC vasta-vust direktiivi 1999/5/EÜ, 2011/65/EÜ põhinõuetele ja nimetatud direktiivist tule-nevatele teistele asjakohastele sätetele.

• Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer SDM-8400 UAC meg-felel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC, 2011/65/EC irányelv egyéb elõírásainak.

• MEMOTEC týmto vyhlasuje, že NetPerformer SDM-8400 UAC spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES, 2011/65/ES.

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• MEMOTEC tímto prohlašuje, že tento NetPerformer SDM-8400 UAC je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES, 2011/65/ES.

• Šiuo MEMOTEC deklaruoja, kad šis NetPerformer SDM-8400 UAC atitinka esminius reikalavimus ir kitas 1999/5/EB, 2011/65/EB Direktyvos nuostatas.

• Ar šo MEMOTEC deklarē, ka NetPerformer SDM-8400 UAC atbilst Direktīvas 1999/5/EK, 2011/65/EK būtiskajām prasībām un citiem ar to saistītajiem noteiku-miem.

• MEMOTEC izjavlja, da je ta NetPerformer SDM-8400 UAC skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES, 2011/65/ES.

• Hér með lýsir MEMOTEC yfir því að NetPerformer SDM-8400 UAC er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC, 2011/65/EC.

• Niniejszym MEMOTEC oświadcza, że NetPerformer SDM-8400 UAC jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowie-niami Dyrektywy 1999/5/EC, 2011/65/EC.

• MEMOTEC erklærer herved at utstyret NetPerformer SDM-8400 UAC er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF, 2011/65/EF.

• Noi MEMOTEC declarăm că aparatul NetPerformer SDM-8400 UAC este în conformitate cu cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/2003 şi Directivei 1999/5/EC, 2011/65/EC.

• MEMOTEC декларирам на своя отговорност, че далекосъобщително устройство NetPerformer SDM-8400 UAC съответства на съществените изисквания по 1999/5/EC, 2011/65/EC.

2.2.2 MarkingThe SDM-8400 UAC bears the following CE mark:

2.2.3 Intent of Use and Network CompatibilityThis telecom Equipment, with the appropriate DTE cables, is intended to be connected to the following telecom services:

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all the countries listed below

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,

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Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the UK.

2.2.4 EN55022 and CISPR22 StatementThe SDM-8400 UAC is a Class B product.

The SDM-8400 DC is a Class A product.

2.2.5 FCC Part 15 Statement

SDM-8400 UAC

This digital equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

SDM-8400 DC

This digital equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

2.2.6 Industry Canada Statements

SDM-8400 UAC

This digital equipment does not exceed Class B limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a residential area may cause unacceptable interference to radio and TV reception requiring

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the owner or operator to take whatever steps necessary to correct the interference.

SDM-8400 DC

This digital equipment does not exceed Class A limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps necessary to correct the interference.

2.2.7 Notice d'Industrie Canada

SDM-8400 UAC

Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes.

SDM-8400 DC

Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes.

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2.3 Environmental Information

2.3.1 Waste Electrical and Electronic Equipment – WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the level of recycling of electrical and electronic equipment and to encourage designers to create products with recycling in mind.

The NetPerformer equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment.

In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or recycle most of the materials of your end-of-life equipment in a sound way.

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately.

If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration.

You can also contact us for more information on the environmental performances of our products

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2.3.2 China RoHS

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2.4 Safety Warnings and Precautions

WARNING:WarnungAvertissement

Access to the interior of this unit shall be made only by a qualified technician.

Der Zugang ins Innere des Gerätes ist nur einem fachlich qualifizierten Techniker gestattet.

Seul un spécialiste doit avoir accès à l'appareil.

Remove power plug from the power socket before performing any service on the unit.

Vorm Ôffnen des Gerätes muss der Netzstecker yom Stromnetz getrennt werden!

Débranchez l'appareil avant de l'ouvrir.

For the SDM-8400 DC, the power plug must be permanently screwed to the power socket. This power power plug must be plugged and unplugged only by Service Personne

Fûr den SDM-8400 DC, muss der Netzstecker fest in die Steckdose geschraubt werden. Dieser Netzstecker muss unplugged und plugged nur durch Service- Personal.

Pour le SDM-8400 DC, la prise d’alimentation doit être en permanence vissée sur la prise de courant. Cette fiche doit être branchée et débranchée uniquement par du Personnel de Service

To ensure adequate cooling of the equipment, a 2-inch unobstructed space must be provided around all sides of the unit.

Um die Kühlung des Gerätes nicht zu beeinträchtigen, ist es notwendig, an allen Seiten des Gerätes ca 5 cm Raum zu lassen.

Afin de ne pas nuire au processus de refroidissement, il est nécessaire de laisser un espace d'environ 5 cm de chaque côté de l'appareil.

The Power Socket shall be installed near the equipment and shall be easily accessible.

Stellen Sie das Gerät in der Nähe eines geer- deten Schutzkontaktsteckers so auf, dass der Stecker leicht erreichbar und zugänglich ist.

Placez l'appareil près d’une prise de courant facilement accessible.

To prevent the risk of shock or fire hazard, replace fuse with same type and rating.

Zür Vermeidung der Stromschlag-und Feuergefahr beim Auswechseln Sicherungen des gleichen Typs und der gleichen Nennleistung einsetzen.

Afin d’éviter tout risque d’incendie ou d’électrocution, remplacez les fusibles par des fusibles de même type et de même ampérage.

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2.5 Making Changes or Modifications

CAUTION:Any changes and modifications not expressly approved by Memotec Inc. will void any compliance and regulatory approval, and will void the user’s authority to operate the equipment.

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3
Unpacking
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3.1 About Unpacking the UnitThis chapter outlines preparatory steps that should be executed before you install and configure the SDM-8400:

• Selecting a location (“Selecting a Location” on page 3-2)

• Preparing the site (“Preparing the Site” on page 3-4).

3.1.1 Selecting a LocationTo ensure that the SDM-8400 functions properly, you should install the unit in an appropriate location which satisfies certain criteria for size, connection distance and ambient environment.

Caution: Unit must be installed in a restricted access location.

3.1.2 Size Requirements• Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is:

- Capable of supporting the combined weight of the SDM-8400, its cabling and attached equipment

- Near an easily accessible AC power socket or DC power supply.

• To ensure proper ventilation of the SDM-8400, leave 2 inches (5 cm) of unob-structed space around the unit chassis.

• Ensure that a sufficient number of shelves, supports, racks and cabinets are avail-able to safely house all equipment.

3.1.3 Distance Requirements• The SDM-8400 unit should be no more than 6 feet (approx. 2 meters) away from

an easily accessible power outlet:

- For the SDM-8400 UAC: 100-240VAC, 50/60Hz

- For the SDM-8400 DC: -48VDC

Figure 3-1: Front View of the SDM-8400

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Unpacking

• The maximum length of user equipment connections is relative to the serial (WAN/user) port speed:

3.1.4 Environmental RequirementsFor trouble-free operation the location of the SDM-8400 must satisfy the following environmental criteria:

• Operating temperature: 0C to 45C (32F to 113F)*

• Storage temperature: -20C to 65C (-4F to 149F)

• Relative humidity: 10% to 90%, non-condensing

• Maximum operating altitude: 4572 meters (15 000 feet)*

• Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the unit.

* NOTE: Above 3048 meters (10 000 feet) altitude the maximum operating temperature of the unit drops from 45°C to 35°C.

Serial port speed Maximum distance from serial port to con-nected equipment

6 Mbps 8 meters (25 feet)

2 Mbps or less 30 meters (100 feet)

Figure 3-2: Distance from serial port to connected equipment

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3.2 Preparing the Site

3.2.1 What You Will NeedFor trouble-free installation of the SDM-8400 hardware make sure you have the following on hand:

• The SDM-8400 base unit, with all cables and accessories you received in the product package. Refer to “Product Description” on page 5-1.

• At least one of the following configuration and management access devices:

- A console terminal (TTY terminal or a PC equipped with terminal emulation software) for direct or dial-up connection to the console port at the rear of the SDM-8400 unit, or

- A TELNET network device accessed through IP connectivity over LAN/WAN.

NOTE: When you first take the SDM-8400 out of the box, the only configuration device you can use is the console terminal, since the unit does not yet have an IP address. For details, see “Connecting the Console Terminal” on page 4-9.

CAUTION: If you intend to use the HyperTerminal communications program as your console terminal, read the “Concerning HyperTerminal Connections” on page 8-1.

• A sufficient number and length of cables for all ports.

- One straight through 10/100BaseT LAN cable, RJ-45M to RJ-45M, for each Ethernet port

- Custom-made HD-26 cables for the serial ports, using V.35/V.11, X.21, X.21 EU (with metric screw on DB-15 connector), TIA-232 (V.24), TIA-449 (V.36) or TIA-530.

NOTE: These cables are not provided with the SDM-8400 product package.

• The user equipment that will be directly connected to the serial port, along with the appropriate custom HD-26 cable. Details are provided in “Connecting the User Equipment” on page 7-3.

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4
Hardware Installation
Memotec 4-1


4.1 About the Hardware InstallationHardware installation of the SDM-8400 involves the following steps:

• “Installing the Unit in a Rack” on page 4-3 (Optional)

• “Powering Up the Unit” on page 4-5

• “Connecting the Console Terminal” on page 4-9

• “Installing the Licensed Software Options” on page 4-11

• “Connecting the LAN Hub” on page 4-11

• Connecting the user equipment to the serial ports (“Connecting the User Equip-ment” on page 7-3).

NOTE: None of these procedures require removal of the chassis cover, adjust-ment of internal parts or installation of optional parts inside the unit.

WARNING: Do not remove the cover of the SDM-8400. The SDM-8400 unit contains no user-serviceable parts. Only a qualified technician approved by Memotec is authorized to open the unit.

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4.2 Installing the Unit in a RackA rackmount kit is provided with the SDM-8400 product package for optional rackmount installation of the SDM-8400 chassis (Part number 161-1062-000).

NOTE: The SDM-8400 is 1U height without the rubber feet on the bottom of the chassis. If the space in your rack requires a 1U height, you can remove the rubber feet before installing the unit in the rack. To remove a rubber foot, first pry up the central stem using a small flat-head screwdriver, then extract the rubber foot.

NOTE: For easy installation of the SDM-8400 in a rack, carry out the following pro-cedure before you connect any cables to the unit.

To install the SDM-8400 in a rack:

1. Screw one rackmount bracket to the left side of the SDM-8400 chassis when viewed from the rear, as shown in Figure 4-1.

• Use 2 of the small Phillips screws provided for the brackets, and 2 of the washers.

Figure 4-1: Location of Rackmount Brackets on the SDM-8400 Chassis (AC power version shown)

Rackmount brackets (short type)

Rackmount brackets (long type)2 small Phillips screws

Holes for 2 mounting screws

Holes for 2 small Phillips screws

Alternate bracket location for front mounting

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• Screw holes for the rackmount brackets have already been made at the factory along the side of the unit chassis.

NOTE: Front mounting is also possible. To do this, install the rackmount bracket to the left side of the SDM-8400 chassis when viewed from the front.

2. Screw the other rackmount bracket to the right side of the SDM-8400 chassis, using 2 small Phillips screws and 2 washers.

NOTE: The alternate location for front mounting is shown in Figure 4-1.

3. Carefully insert the SDM-8400 unit with the attached brackets into a standard 19" equipment rack.

4. Secure the front of each bracket onto the rack using 2 mounting screws with cap locks on each side.

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4.3 Powering Up the Unit

Depending on which option was ordered, the SDM-8400 can be powered either by a DC power supply or AC power.

4.3.1 Connecting the SDM-8400 UAC to an AC Power Source

NOTE: Information about the power supply is provided on “Power Supply” on page 5-9.

A removable power cord is supplied with the AC-powered unit, either:

• 115VAC North American type, or

• 240VAC European Schuko type (see Figure 4-2).

To connect a UAC unit to its power source:

1. Connect the female end of the factory supplied power cord to the AC power inlet, located at the rear of the SDM-8400 chassis.

2. Plug the male end of the power cable into an AC power outlet (100-240 VAC, 50/60 Hz) with a protective earthing connection in good condition.

Warning

Connecting the power cables to the chassis is a critical stage. If anything is inserted incorrectly when the unit is powered-up, it can damage the unit. Proceed with extreme caution.

Figure 4-2: Power Cords for SDM-8400 UAC Unit

240VAC European Schuko type115VAC North American type

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NOTE: The unit will begin power-up and system check immediately.

Warning: Do not remove the cover of the SDM-8400. The SDM-8400 unit contains no user-serviceable parts. Only a qualified technician approved by Memotec is authorized to open the unit.

4.3.2 Connecting the SDM-8400 DC to a DC Power SourceThe DC power connector is comprised of a three-position screw connection plugcomponent enclosed by cable housing. An assembled cable is shown in Figure 4-3 (housing cover is removed for illustration purposes).

WARNING: The SDM-8400 DC unit requires that the building’s electrical installation has a 10-amp maximum overcurrent breaker protection.

WARNING: To remove all power from the unit, the power feeds must be disconnected.

5.5.1 Wiring the DC Power ConnectorThe DC power connector should be made with #16 gauge cable. As illustrated in Figure 4-4, the three wires must follow this sequence (from left to right): -48V, return, ground.

Figure 4-3: DC power entry connector

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Follow this procedure for wiring the DC power connector:

1. Place the -48V wire into the first position on the left. Fasten the retaining screw (justabove the opening) to secure the wire into place.2. Connect the return wire to the middle position. Fasten the retaining screw to securethe wire into place.3. Connect the ground wire to the last position (on the right). Fasten the retaining screwto secure the wire into place.NOTE: Be sure to connect the RTN to GND on the user side.4. Place the plug component into the bottom cover of the cable housing. See Figure 4-5.

5. Pass the tip of the tie wrap down through one of the openings at the bottom cover ofthe housing. Run it underneath, then pass the tie wrap up through the second opening.Fasten the tie wrap to itself and snugly over the wire, securing it into place. See Figure 4-3 for what the end result should look like.6. Close the housing by lining up the tabs on the top cover with the bottom cover. Gentlypush the two halves together until they click into place

.Warning: Do not remove the cover of the SDM-8400. The SDM-8400 unit contains no user-serviceable parts. Only a qualified technician approved by Memotec is authorized to open the unit.

Figure 4-4: Wiring the DC connector

Figure 4-5: Power Cords for SDM-8400 UAC Unit

Top

Bottom

Tie Wrap

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4.3.3 System Status on Power-upOn power-up, the SDM-8400 executes hardware initialization, program decompression and system test, which take less than one minute to complete. Follow the system status from the console (see next section) or by watch the system status LEDs on the rear panel.

Table 4-1 shows the various states that the system status LEDs go through during a normal NetPerformer power-up sequence after a power-on or software reset.

NOTE: Some of the stages of the power-up sequence are very brief, and may be diffi-cult to distinguish from the others using the system status LEDs. Refer also to “System Status LEDs” on page 5-3.

NOTE: If the PWR LED does not light up or the ST LED is red at the end of this sequence, the unit may be faulty. Contact Technical Support for assistance (see “Technical Support” on page 1-6). See also “Troubleshooting” on page 6-1.

Stage PWR ST AL Current Status of the SDM-8400

1 Green Blink Blink Hardware self-test by the bootstrap. Blinking and fre-quent changes of the STATUS and ALARM LEDs occur during this stage.

2 Green Any Off Bootstrap running. ST LED indicates the console port gender. Amber: auto-gender, Green: DCE, Red: DTE

3 Green Any Green Bootstrap self-test completed. ST LED indicates the console port gender

4 Green Off Off Starting boot sector

5 Green Amber Off Boot sector running: validating the application

6 Green Amber Amber Boot sector running: decompressing the application

7 Green Off Off Application has started from a power-on; no link is up

Red Application has started from a software reset; no link is up

8 Green Green Off Application has started from a power-on; at least one link is up

Red Application has started from a software reset; at least one link is up

Table 4-1: System status LED states during normal power-up

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4.4 Connecting the Console TerminalA console cable kit is provided with the SDM-8400 product package to connect the SDM-8400 to the console terminal (Part no. 161-1066-001). The kit includes a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at both ends (Ordering part number: 161-0703-001) and a TIA-232 (V.24) adaptor for console terminal connection, RJ-45 female to DB-9 female. See “Console Cable” on page 5-7 for details.

To connect the console terminal to the SDM-8400 unit:

1. Install one end of the console cable onto the SDM-8400 console port, labelled CSL on the rear panel. See Figure 5-1, “Rear View of the SDM-8400 UAC (8-port version)” on page 5-2.

2. Connect the other end of the console cable to the RJ-45 female side of the terminal adaptor.

3. Plug the DB-9 female side of the terminal adaptor into a COM port on the console terminal or PC, or to a modem for dialup connection to a remote console.

4.4.1 Important Console and Modem Settings for StartupThe console port performs autobaud detection when in auto-sensing mode. The SDM-8400 will set the speed of the console port as soon as it detects an active connection.

Caution: For trouble-free startup, you should set the console terminal and modem as follows:

• Console terminal: The default console speed is 9600 bps during bootstrap ini-tialization, boot sector validation and system initialization. Set your console ter-minal emulator to 9600 bps to view all SDM-8400 system status messages on-screen during the initialization sequence (described on “System Status on Power-up” on page 4-8).

• Modem: Configure your modem with the following AT commands:

- at&d0 to ignore DTR. The SDM-8400 cannot supply DTR to the modem when in auto-sensing mode (the default setting).

- ats0=1 for Auto Answer mode

- at&w0 to save the modem configuration.

Once the initialization sequence has completed successfully, the SDM-8400 enters auto-sensing mode automatically. At that point, you can change your console speed, if desired.

• Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps. The equipment you connect to the console port must operate at one of these speeds.

4.4.2 Activating the Console ConnectionTo activate the console connection:

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1. Ensure that the SDM-8400 unit has successfully powered up with no system status errors (see “System Status on Power-up” on page 4-8).

2. Power the console terminal on or start your console terminal emulation program. Take note of:

• “Important Console and Modem Settings for Startup” on page 4-9

• “Concerning HyperTerminal Connections” on page 8-1.

3. When you see the prompt Type <ENTER> to connect, press the <Enter> key on the console terminal keyboard several times, until the SDM-8400 responds with a prompt for the user login.

4. Enter the administrator login: ADMIN.

NOTE: This is the default login. Additional user logins can be defined. For details, refer to the chapter Controlling Access to the NetPerformer in the Quick Con-figuration section of the NetPerformer Reference Guides.

5. Enter the password for this login. The default password for the administrator login is SETUP.

When the password is entered correctly, the SDM-8400 sends the product banner to the console screen, as in this example:

LOGIN:ADMINPASSWORD:*****ACCEPTEDSDM-8400 vx.x.x Memotec Inc. (c) 2007 Signaling Engine x.x.xConsole connected on port CSLB302417>

6. Enter the Display Alarms (DA) command at the NetPerformer console command line to verify that your unit is problem free. In particular, look for any alarm messages that indicate Call Technical Support.

4-10 Memotec


4.5 Installing the Licensed Software OptionsExecute the Product License Status (PLS) command at the NetPerformer console command line to install all licensed software options you have purchased for your SDM-8400 unit.

Each licensed option includes a Software Licensing Agreement. You must agree to the terms and conditions of this agreement before loading the software. Each NetPerformer unit participating in the software application must be installed with a separate software license.

4.5.1 Software License KeyThe Memotec Software License Key is a traceable number that is used to activate the licensed software option. To activate the license:

1. Contact Memotec Technical Support for your Software License Key.

2. Enter this number during execution of the PLS command to activate the software license

3. Execute the Reset Unit (RU) command to apply the new license.

For details concerning installation of licensed software options, refer to the Software Installation and Licensing module of the NetPerformer Reference Guides, which are included on the NetPerformer Documentation CD in the product package.

4.6 Connecting the LAN Hub

NOTE: You must provide a standard straight through Ethernet 802.3 LAN cable (10/100BaseT, RJ-45M to RJ-45M) for connection to the LAN. A LAN cable is not provided with the SDM-8400 product package.

To connect the SDM-8400 unit to a LAN hub:

1. Connect one end of the LAN cable to the SDM-8400 Ethernet LAN port, labelled ETH on the rear panel. Refer to Figure 5-1 on “Rear View of the SDM-8400 UAC (8-port version)” on page 5-2.

2. Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local LAN hub.

3. The link is up when the LNK LED is on. The LED color indicates the speed of the LAN connection:

• Amber: 100 Mbps

• Green: 10 Mbps.

Memotec 4-11


4-12 Memotec

5
Product Description
Memotec 5-1


5.1 About SDM-8400 UnitItem Details

Unit chassis “Unit Chassis” on page 5-3

1 Ethernet port (requires customer-supplied LAN cable)

“Ethernet Port” on page 5-5

4 or 8 serial ports (require custom serial cables) “Serial Port” on page 7-2

1 console port, with console cable “Console Port” on page 5-7

1 power supply, with removable power cable (UAC) “Power Supply” on page 5-9

1 rackmount kit “Rackmount Kit” on page 5-11

Table 5-1: Chapter references per Unit Item

Figure 5-1: Rear View of the SDM-8400 UAC (8-port version)

AC connector

LAN status LEDs

Console port Serial ports (8)Ethernet LAN port

System status LEDs


Figure 5-2: Rear View of the SDM-8400 DC version (8-port version)

DC connector

LAN status LEDs

Console port Serial ports (8)Ethernet LAN port

System status LEDs


5-2 Memotec

Product Description

5.2 Unit Chassis

5.2.1 Physical Dimensions• Height: 4.4 cm (1.72")

• Width: 42.7 cm (16.8")

• Depth: 20.5 cm (8.1") for the SDM-8400 UAC and 25.4 cm (10") for the SDM-8400 DC

• Weight: 2.7 kg (6 lb).

5.2.2 System Status LEDsThree system status LEDs: PWR, ST and AL, are provided on the rear panel of the SDM-8400. These LEDs are located on the left side of the unit when viewed from the rear. Refer to Figure 5-1.

• PWR (green) goes on when the unit is powered on.

• ST (red/amber/green) indicates which program is operating on the unit and the gender of the console port, as shown in Table 5-2.

• AL (red/amber/green) indicates several states, including a system alarm when a software reset occurs. See Table 5-3.

State Interpretation

Blinking Red/Amber/Green

Early stage of system startup, when the bootstrap program is executing a hardware self-test.

Steady Red/Amber/Green

Middle stages of system startup, when the bootstrap program is running. LED color indicates the console port gender. Amber: auto-gender, Green: DCE, Red: DTE

Amber Later stages of system startup, when the boot sector is running. The exact function that is taking place can be determined in conjunction with the AL LED. See Table 4-1.

Off When system startup in progress: Bootstrap self-test completed, starting boot sector

When system startup complete: the application is running but no link is up.

Green The application is running and at least one link is up.

Table 5-2: ST LED states

Memotec 5-3


State Interpretation

Blinking Red/Amber/Green

Early stage of system startup, when the bootstrap program is executing a hardware self-test.

Red A software reset has occurred.a

a. To turn the AL LED off, enter the CE (Clear ERR/DIAG LED) command at the console command line. Refer to the NetPerformer User Guide.

Amber A Write operation to Flash memory is in progress, e.g. while saving the application after a download.

Green Hardware initialization is in progress.

Off No alarm has occurred on the unit since the alarms were last cleared.

Table 5-3: AL LED states

5-4 Memotec

Product Description

5.3 Ethernet Port

5.3.1 Port• 1 fully routed Ethernet IEEE 802.3 LAN interface

• RJ-45 10/100BaseT connector

• Can be configured with 2 IP addresses

• Auto-detect speed, 10 or 100 Mbps

• Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP

• Ethernet interface: Ethernet II and IEEE 802.2, 802.3

• Standards: IP RIP V1/V2 or Static, OSPF, NAT, IP Multicast IGMP V1/V2 PIM-DM, BOOTP/DHCP Relay, DHCP client, IPX RIP and SAP, LLC2, 802.1p/q prioritization and VLAN, 802.1D Spanning Tree Protocol (STP), MAC Layer

• Filter Criteria: Based on protocol, address (source, destination or SAP) or custom filtering.

For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on page 4-11.

5.3.2 LAN Port Status LEDsTwo LAN status indicators are located below the Ethernet port on the rear panel of the SDM-8400 chassis (refer to Table 5-1). These LEDs indicate the following:

• LNK: Goes on when the LAN connection passes the Link Integrity test. In addition, the LED color indicates the LAN speed:

- Amber: Link integrity at 100 Mbps

- Green: Link integrity at 10 Mbps

- Off: No link integrity signal detected.

• ACT: Goes on (green) when there is activity on the LAN port (LAN traffic transmitted or received).

5.3.3 LAN CableThe Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a standard LAN cable with RJ-45 connectors at both ends.

RJ-45 Connector for Ethernet LAN Port

The RJ-45 female connector marked ETH on the rear panel of the SDM-8400 provides a physical LAN port for attachment to the local LAN hub (10/100Base-T, MDI connection).

Memotec 5-5


The following table describes the RJ-45 pinout for the LAN port.

Pin No. Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 – (not used)

5 – (not used)

6 RX- Receive (-) Input

7 – (not used)

8 – (not used)

Table 5-4: RJ-45 pinout for Ethernet LAN port

5-6 Memotec

Product Description

5.4 Console Port

5.4.1 PortOne PC-compatible console port:

• RJ-45 female connector

• TIA-232 (V.24) serial interface

• Autobaud asynchronous transmission, 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps

NOTE: The equipment you connect to the console port must operate at 9600 bps when you first power up the SDM-8400 unit. Also, if you are connecting to the console terminal via a modem, you must set the modem to ignore DTR. See “Important Console and Modem Settings for Startup” on page 4-9.

• Autosensing gender, DTE/DCE

• Protocol: VT-100 or PPP

• Reverse console function also available for satellite applications (SkyPerformer).

5.4.2 Console CableA console cable kit for the console port is included with the SDM-8400 product package (Part no. 161-1066-001). This kit includes:

• 1 14-ft. (4.25 m) standard TIA-232 (V.24) straight-through cable with RJ-45 male connectors at both ends, and

• 1 TIA-232 (V.24) adaptor for console terminal connection, RJ-45 female to DB-9 female.

The console port (labelled CSL) has an RJ-45 female connector to attach the factory-supplied console cable. Use the RJ-45 to DB-9 adaptor to connect the console cable to the workstation that will serve as the console terminal. Refer to “Connecting the Console Terminal” on page 4-9.

RJ-45 Connector for Console Port

The RJ-45 female connector marked CSL provides a physical port for attachment of the console cable. It is a dedicated port with autosensing DTE/DCE mode and autobaud.

The following table describes the RJ-45 pinout for the console port.


1 RTS Request To Send

Table 5-5: RJ-45 pinout for console port

Memotec 5-7


2 DTR DTE Ready

3 TXD Transmitted Data

4 SGND Signal Ground

5 DCD Carrier Detect

6 RXD Received Data

7 DSR DCE Ready

8 CTS Clear To Send


Table 5-5: RJ-45 pinout for console port

5-8 Memotec

Product Description

5.5 Power SupplyThe power supply is located on the right side when the SDM-8400 unit is viewed from the rear (see Figure 5-1).

Depending on which option was ordered, the SDM-8400 can be powered either by a DC power supply or AC power.

Powering with DC

The SDM-8400 DC has a -48VDC power input, with an operating range from -36VDC to -60VDC. Service personnel need to assemble and connect the power connector to a power source and plug the connector into the SDM-8400 unit, securing it with the connector screws. The DC connector uses a Trident power plug with guide rails to ensure that it is inserted correctly.

NOTE: One pole of the DC source must be connected to the building earthing terminal.

Warning

Connecting the power cables to the chassis is a critical stage. If anything is inserted incorrectly when the unit is powered-up, it can damage the unit. Proceed with extreme caution.

Figure 5-3: DC Power Connectors

-48 VDC-0 VDCGround wire

Memotec 5-9


The SDM-8400 DC has the following characteristics:

• DC power connector

• Voltage: -48VDC

• Current: 1 Amp maximum

Powering with AC

The SDM-8400 UAC unit has a power auto-sensing feature that accepts AC power from 90 VAC to 264VAC. There is an inline 1A slow-blow fuse. Plug the AC power cord into an AC outlet.

NOTE: For information about the factory-supplied power cable and connection to the power source, turn to “Connecting the SDM-8400 UAC to an AC Power Source” on page 4-5.

• AC power inlet (IEC 320)

• Voltage: Autosensing 100-240 VAC

• Frequency: 50/60 Hz

• Current: 0.7 A at 100 V and 0.4 A at 240 V

• Maximum power consumption: 16 Watts (55 BTU/hour)

• Removable power cord (North American or Schuko European type).

NOTE: There is no power switch. Remove the power cord to turn the unit off.

Warning

Please refer to Chapter 2.4 Safety Warnings and Precautions addressing the SDM-8400 DC when connecting the power connector to the equipment.

Warning

Do not remove the cover of the SDM-8400. The SDM-8400 unit contains no user-serviceable parts. Only a qualified technician approved by Memotec is authorized to open the unit.

5-10 Memotec

Product Description

5.6 Rackmount KitOne rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack. Replacement part number: 161-1062-000.

The rackmount kit includes:

• 2 rackmount brackets

• 4 small Phillips screws for the brackets (10-32 x 5/8) with washers

NOTE: Two spare screws and washers are provided.

• 4 large Phillips mounting screws (6-32 x 5/16) with cap locks

NOTE: Two spare mounting screws are provided.

To install the unit in a rack, refer to “Installing the Unit in a Rack” on page 4-3.

Memotec 5-11


5-12 Memotec

6
Troubleshooting
Memotec 6-1


6.1 Troubleshooting Tips

Symptom Possible Problem Solution

Unit does not start, with:

PWR LED off

ST LED off

AL LED off

No power to unit Make sure power cord is properly plugged into the power inlet on the unit, and the power outlet on the wall

Check power cord and replace immediately if damaged

Make sure power outlet has power

Unit does not start, with:

PWR LED amber

ST LED any state

AL LED any state

Unit may be faulty Contact Technical Support for assistance (see “Technical Sup-port” on page 1-6)

Unit starts, with:

PWR LED green

ST LED any state

AL LED red

A software reset occurred Enter DA at the console command line to view the alarms

If a soft start (rst) alarm has been logged with the notation M=xx A=xx D=xx, enter ER to dump the Exit Record. Send to NetPer-former Technical Support

Enter CE (Clear ERR/DIAG LED) to turn the AL LED off

Unit starts, with an alarm message of the type:

An error has occurred (0x00100000 0xC0000002), please call the tech-nical support.

A hardware error occurred Enter DA at the console command line to view the alarms

Contact Technical Support and provide alarm codes

Table 6-1: Troubleshooting symptoms, problems, and solutions

6-2 Memotec

Troubleshooting

Console connection does not work, with:

PWR LED green

ST LED amber

AL LED any state

Incorrect cable connection Make sure you are using the fac-tory-supplied console cable and terminal adaptor

Make sure the cable is properly plugged into the CSL port and the terminal adaptor

Make sure the DB-9 side of the terminal adapter is properly plugged into the console terminal COM port

HyperTerminal communica-tions program

Change Emulation parameter set-ting from Auto detect to ANSI (see “Concerning HyperTerminal Connections” on page 8-1)

Incorrect modem setting Set the modem to ignore DTR: execute the AT command at&d0

Set the modem to Auto Answer mode: execute ats0=1

Console terminal dis-plays unreadable characters

Console terminal was not set to the default console speed before startup

Set your console terminal emula-tor to 9600 bps, and start again

LAN connection does not work

No power to LAN hub Make sure power outlet has power.

Make sure LAN hub is properly plugged in and switched on

Incorrect cable connection If LNK LED is off, check LAN cable and replace if damaged

If LNK LED is on, make sure you are using the correct IP address for transmissions



Memotec 6-3


User equipment con-nection does not work

No power to user equipment Make sure AC power outlet has power

Make sure user equipment is properly plugged in and switched on

Incorrect cable connection Make sure you have the correct HD-26 cable for the gender and interface of the user equipment (see “Serial Port Connector and Custom HD-26 Cable Set Con-nectivity” on page 7-8)

Make sure the cable is properly plugged into the serial port and the user equipment

Modem signals down Enter DPORT at the console com-mand line to view the current modem signal status on all ports

If modem signals are down, make sure the modem is plugged in, switched on and properly con-nected to the port



6-4 Memotec

7
Serial Port and User Equipment Connection
Memotec 7-1


7.1 Serial Port4 or 8 serial ports for WAN/user traffic:

• HD-26 female connector

• Asynchronous speeds: 300 bps to 115.2 Kbps

• Synchronous speeds: 1200 bps to 6 Mbps (6144 Kbps) without data compression; 896 Kbps link port maximum speed with data compression

For further details concerning the serial port, turn to “WAN/User Port Specifications” on page 7-4.

7.2 Custom HD-26 CableThe serial ports require a custom-made HD-26 male cable, which can be ordered from Memotec or your NetPerformer distributor. For ordering information, refer to “Sales Contacts” on page 1-2.

The required cable depends on the interface and gender of the attached equipment. Twelve custom HD-26 serial cable models are available:

• V.35/V.11 DCE, V.35/V.11 DTE (for details see “V.35/V.11 Cables” on page 7-5)

• TIA-232 (V.24) DCE, TIA-232 (V.24) DTE (see “TIA-232 (V.24) Cables” on page 7-5)

• X.21 DCE, X.21 DTE, with 4-40 screw on the DB-25 connector (see “X.21 Cables” on page 7-5)

• X.21 EU DCE, X.21 EU DTE, with metric M3 screw on the DB-15 connector (see “X.21 EU Cables” on page 7-6)

• TIA-449 (V.36) DCE, TIA-449 (V.36) DTE (see “TIA-449 (V.36) Cables” on page 7-6)

• TIA-530 DCE, TIA-530 DTE (see “TIA-530 Cables” on page 7-6).

All cables are 1.8 meters (6 feet) long, and have HD-26 male connectors at one end. At the other end:

• A male connector indicates that the cable is DTE and that it connects to a DCE device (a modem, for example).

• A female connector indicates that the cable is DCE and that it connects to a DTE device (a terminal or another NetPerformer, for example).

NOTE: When ordering a cable for the serial port, make sure you specify the correct gender.

7-2 Memotec


The HD-26 female connector automatically detects the interface and gender according to the type of HD-26 custom cable that is installed. For example, with a V.35/V.11 DTE cable the port will select V.35/V.11 electrical characteristics and DTE. Software configuration of these characteristics is thus not required.

For details concerning the custom serial cable, refer to “Custom Serial Cable Specifications” on page 7-5.

7.3 Connecting the User EquipmentTo connect the user equipment to a serial port:

1. Locate the HD-26 custom cable that is appropriate for:

• The device you are attaching: DTE or DCE

• The interface you want to use: V.35/V.11, TIA-232 (V.24), X.21, X.21 EU, TIA-449 (V.36) or TIA-530.

2. Connect the male end of the HD-26 cable to the SDM-8400 serial port.

3. Connect the other end of the cable to the user device (CSU/DSU, modem, router, front end processor, etc.).

Caution: Do not connect a data port (WAN/user) to a host, PU, or Frame Relay device until you have configured the port protocol via the software. Refer to the NetPerformer System Reference for details.

7.3.1 Activating the User Equipment ConnectionTo activate the user equipment connection:

1. Configure all parameters and options for the connection. Refer to the NetPerformer Reference Guides, which are included on the NetPerformer Documentation CD.

2. Activate a data connection by bringing up the connected user equipment.

3. Activate a voice connection by dialing a speed dial number to place a call.

4. Check the status of the NetPerformer, its connections and all active channels, ports, PVCs and SVCs by executing the statistics commands (refer to the NetPerformer Reference Guides for details).

Memotec 7-3


7.4 WAN/User Port Specifications• 1 built-in serial port, configurable as user or link, supporting V.35/V.11, TIA-232

(V.24), X.21, X.21 EU, TIA-449 (V.36) and TIA-530 interfaces

• Maximum speed without compression: 6 Mbps (6144 Kbps)

NOTE: For a port with INTERNAL clocking, if the port speed is configured higher than 2 Mbps (2048 Kbps), the clock speed will be 3 Mbps (3072 Kbps) or 6 Mbps (6144 Kbps), whichever is closer to the configured speed. For EXTERNAL clocking all port speeds are supported.

• Link port maximum speed with compression: 896 Kbps

• HD-26 female connectors, gender and interface autodetect from custom HD-26 cables: V.35 DCE, V.35 DTE, X.21 DCE, X.21 DTE, X.21 EU DCE, X.21 EU DTE, TIA-232 DCE, TIA-232 DTE, TIA-449 DCE, TIA-449 DTE, TIA-530 DCE, TIA-530 DTE

• Circuits: either leased, switched or Frame Relay

• Coding: NRZI or NRZ

• WAN port protocols: synchronous full-duplex HDLC, Frame Relay (FR-USER for network connection), RFC-1490

• Synchronous user port protocols: HDLC, Synchronous PPP

• Frame Relay protocols: Frame Relay User (FR-USER), Frame Relay Network (FR-NET), RFC-1490, UNI-DTE, UNI-DCE

• Frame Relay management: LMI, ANSI TI.617/Annex D, ITU-T Q.933/Annex A, CLLM or disabled

• PVC switching: 300 PVCs, automatic DLCI discovery

• SVCs: Frame Relay telephony applications, one SVC per voice call.

• SNA: SDLC, LAN or Frame Relay RFC1490 (BAN, BNN); SDLC spoofing of up to 64 PUs, type 1, 2.0, 2.1 and 4/5, local SDLC and LLC2 spoofing, SDLC-to-LLC2 conversion

• Asynchronous user port protocols: ENQ/ACK, XON/XOFF, CTS/DTR, Transparent, Reliable, Asynchronous PPP

7-4 Memotec


7.5 Custom Serial Cable Specifications

NOTE: In the following sections the Ordering part number is required for ordering extra cables. The Stock number is printed on the cable.

7.5.1 V.35/V.11 Cables• HD-26 male connector at one end for connection to the SDM-8400 serial port

• ISO-2593 female (DCE) or male (DTE) connector at the other end for connection to the V.35/V.11 equipment

• Use the DCE cable for connection to a male connector on the V.35/V.11 equipment (typically a DTE device)

Ordering part number 161-0893-001, Stock number 502-0940-006.

• Use the DTE cable for connection to a female connector on the V.35/V.11 equipment (typically a DCE device).


7.5.2 TIA-232 (V.24) Cables• HD-26 male connector at one end for connection to the SDM-8400 serial port

• DB-25 female (DCE) or male (DTE) connector at the other end for connection to the TIA-232 (V.24) equipment

• Use the DCE female cable for connection to a male connector on the TIA-232 (V.24) equipment (typically a DTE device)


• Use the DTE male cable for connection to a female connector on the TIA-232 (V.24) equipment (typically a DCE device)


7.5.3 X.21 Cables

NOTE: An X.21 cable has a 4-40 screw on the DB-15 connector.

• HD-26 male connector at one end for connection to the SDM-8400 serial port

• DB-15 female (DCE) or male (DTE) connector at the other end for connection to the X.21 equipment

Memotec 7-5


• Use the DCE female cable for connection to a male connector on the X.21 equipment (typically a DTE device)


• Use the DTE male cable for connection to a female connector on the X.21 equipment (typically a DCE device)


7.5.4 X.21 EU Cables

NOTE: An X.21 EU cable has a metric M3 screw on the DB-15 connector.

• HD-26 male connector at one end for connection to the SDM-8400 serial port

• DB-15 female (DCE) or male (DTE) connector at the other end for connection to the X.21 equipment

• Use the DCE female cable for connection to a male connector on the X.21 EU equipment (typically a DTE device)


• Use the DTE male cable for connection to a female connector on the X.21 EU equipment (typically a DCE device)


7.5.5 TIA-449 (V.36) Cables• HD-26 male connector at one end for connection to the SDM-8400 serial port

• DB-37 female (DCE) or male (DTE) connector at the other end for connection to the TIA-449 (V.36) equipment

• Use the DCE female cable for connection to a male connector on the TIA-449 (V.36) equipment (typically a DTE device)


• Use the DTE male cable for connection to a female connector on the TIA-449 (V.36) equipment (typically a DCE device)


7.5.6 TIA-530 Cables• HD-26 male connector at one end for connection to the SDM-8400 serial port

• DB-25 female (DCE) or male (DTE) connector at the other end for connection to the TIA-530 equipment

7-6 Memotec


• Use the DCE female cable for connection to a male connector on the TIA-530 equipment (typically a DTE device)


• Use the DB-25/DTE male cable for connection to a female connector on the TIA-530 equipment (typically a DCE device)


Memotec 7-7


7.6 Serial Port Connector and Custom HD-26 Cable Set Connectivity

Table 7-1 below provides the pinout and directionality of signals on the SDM-8400 serial port connector and the custom HD-26 cable that connects to it.

Main Board Cable V.35 TIA-232/V.24 TIA-530 TIA-449/V.36 X.21 Interface

HD-26 Female HD-26 Male ISO 2593 DB-25/ISO -

2110 DB-25 DB-37/ISO-4902

DB-15/ISO-4903 Connector

Net-Name Pin Pin

DTEPin DCE Circuit Pin Signal Pin Signal Pin Signal Pin Signal Pin Signal

from Description

TXDA 2 2 3 103 P TXD 2 TXDA 2 TXDA 4 T[A] 2 DTE Transmit Data(Transmit on wire)TXDB 14 14 16 103 S n/a n/a TXDB 14 TXDB 22 T[A] 9 DTE

RXDA 3 3 2 104 R RXD 3 RXDA 3 RXDA 6 R[A] 4 DCE Receive Data(Receive on wire)RXDB 16 16 14 104 T n/a n/a RXDB 16 RXDB 24 R[A] 11 DCE

TXCA 15 15 15 114 Y TXC 15 TXCA 15 TXCA 5 S[A] 6 DCE Transmit Clock(Signal element timing)

TXCB 12 12 12 114 AA n/a n/a TXCB 12 TXCB 23 S[A] 13 DCE

RXCA 17 17 24 115 V RXC 17 RXCA 17 RXCA 8 B[A] 7 DCE Receive Clock (Signal ele-ment timing)RXCB 9 9 11 115 X n/a n/a RXCB 9 RXCB 26 B[B] 14 DCE

XTXCA 24 24 17 113 U XTXC 24 XTXCA 24 XTXCA 17 n/a n/a DTE External Transmit ClockXTXCB 11 11 9 113 W n/a n/a XTXCB 11 XTXCB 35 n/a n/a DTE

DTRA 20 20 6 108 H DTR 20 DTRA 20 DTRA 12 C[A] 3 DTE Data Terminal Ready (Control on wire)

DTRB 23 23 22 n/a n/a n/a n/a DTRB 23 DTRB 30 C[B] 10 DTE

DSRA 6 6 20 107 E DSR 6 DSRA 6 DSRA 11 n/a n/a DCE Data Set Ready

DSRB 22 22 23 n/a n/a n/a n/a DSRB 22 DSRB 29 n/a n/a DCE

RTSA 4 4 5 105 C RTS 4 RTSA 4 RTSA 7 n/a n/a DTE Ready To Send

RTSB 19 19 13 n/a n/a n/a n/a RTSB 19 RTSB 25 n/a n/a DTE

CTSA 5 5 4 106 D CTS 5 CTSA 5 CTSA 9 n/a n/a DCE Clear To Send

CTSB 13 13 19 n/a n/a n/a n/a CTSB 13 CTSB 27 n/a n/a DCE

DCDA 8 8 8 109 F DCD 8 DCDA 8 DCDA 13 I[A] 5 DCE Data Carrier Detect (Indi-cation on wire)DCDB 10 10 10 n/a n/a n/a n/a DCDB 10 DCDB 31 I[B] 12 DCE

Table 7-1: Serial connector and NetPerformer custom HD-26 cable set

7-8 Memotec


NOTE: For V.24 and V.35, refer to V.35 for the ITU circuit numberDescriptions within parentheses refer to X.21 onlyThe abbreviation n/a means not applicable.The abbreviation n/s means not supported.

NOTE: The pinout above indicates the active signals that are used when communicating with external DTE or DCE equipment via a NetPerformer serial interface. These HD-26 cables are custom and proprietary to the NetPerformer. The information in this table is not sufficient to manufacture a working cable that can interoperate with the serial port on the NetPerformer unit.

n/a n/a n/a n/a 140 N RL 21 n/a n/a RL 14 n/a n/a DTE Remote Loopback

n/a n/a n/a n/a 141 L LL 18 n/a n/a LL 10 n/a n/a DTE Local Loopback

n/a n/a n/a n/a 142 NN TI 25 n/a n/a TI 18 n/a n/a DCE Test Indicator

n/a n/a n/a n/a 125 n/s CI 22 n/a n/a CI 15 n/a n/a DCE Call Indicator

SGND 7 7 7 102 B SGND 7 SGND 7 SGND 19 SGND 8 n/a Signal Ground

n/a n/a n/a n/a 102a n/s n/a n/a n/a n/a SGND 37 n/a n/a n/a DTE Common Return

n/a n/a n/a n/a 102b n/s n/a n/a n/a n/a SGND 20 n/a n/a n/a DCE Common Return

SHIELD 1 1 1 Shield A Shield 1 Shield 1 Shield 1 Shield 1 n/a Shield

Main Board Cable V.35 TIA-232/V.24 TIA-530 TIA-449/V.36 X.21 Interface

Table 7-1: Serial connector and NetPerformer custom HD-26 cable set

Memotec 7-9


7-10 Memotec

8
Networking Features
Memotec 8-1


8.1 Network Connections• Circuits: leased, switched, public and private Frame Relay, IP

• Network topology: mesh, hierarchical, star, point-to-point, satellite point-to-point/multipoint (SkyPerformer option)

• Automatic node discovery and rerouting with least cost metric routing

• PowerCell node discovery, automatic load balancing, bandwidth on demand (over leased line), dial backup, time-of-day connect

• QoS: 8 classes of service, 16 priority weights, association to 802.1p and DiffServ TOS bits

8.2 Link Port Protocols• Leased lines:

- Serial synchronous full duplex

- Frame Relay, HDLC and PPP, PowerCell

• IP WAN:

- Ethernet, serial PPP, PPPoE, Frame Relay RFC-1490 and PowerCell over IP

• Frame Relay (public and private):

- UNI User and Network, RFC1490, PowerCell

- Local management interface: LMI, ANSI T1.617/annex D, ITUT Q.933/annex A, CLLM or disabled

- PVCs: 300 per node, automatic DLCI discovery

• Switched Lines and Dial back-up:

- PowerCell over serial ports or IP

- Dialing protocols: V.25bis, X.21, AT and control leads

• Speed:

- Maximum speed without compression: 6 Mbps (6144 Kbps)

NOTE: For a port with INTERNAL clocking, if the port speed is configured higher than 2 Mbps (2048 Kbps), the clock speed will be 3 Mbps (3072 Kbps) or 6 Mbps (6144 Kbps), whichever is closer to the configured speed. For EXTERNAL clocking all port speeds are supported.

- Maximum speed with data compression: 896 Kbps

8-2 Memotec

Networking Features

8.3 Data Features• Protocols:

- SNA: SDLC, LLC2 or Frame Relay RFC-1490 (BAN, BNN), maximum of 64 PUs per unit (types 1, 2.0, 2.1, 4/5), Local SDLC and LLC2 spoofing, SDLC/LLC2 conversion

- Sync: PPP, BDLC, HDLC, SDLC, X.25, X.25 over Frame Relay annex F/G

- Legacy Sync: COP, BSC, VIP, IBM/RJE, Uniscope, Poll/Select, Siemens Nixdorf, JCA, Zengin, Transparent passthrough over PowerCell or over Frame Relay

- Frame Relay: RFC-1490, UNI-DTE, UNI-DCE

- Asynchronous: PPP, ENQ/ACK, XON/XOFF, transparent

• Maximum speed is protocol dependent

8.4 Network Management and Security• SNMP management and monitoring via SNMP based network management sys-

tem like HP Network Node Manager i (NNMi) software

• Menu-driven async console port (VT-100) via RJ45 connector, auto-sensing DTE/DCE, speed up to 115,200 bps

• Remote Telnet access to command port

• FTP or Zmodem upload and download of software and configuration

• Text-based configuration files and journal log

• Traps, traces and extended statistics

• Username/password security control

• Administrative filtering.

Memotec 8-3


8-4 Memotec

Index

AAccess methods 3-4ACT LED

on LAN port 5-5AL LED 5-4Auto-detection

console port speed 5-7gender 5-7

CCables 3-4

console port 5-7LAN port 5-5permitted length 3-3serial port 7-2TIA-232 (V.24) 7-5TIA-449 (V.36) 7-6TIA-530 7-6V.35/V.11 7-5X.21 7-5X.21 EU 7-6

Chassis 5-3dimensions 5-3front view 3-2LEDs 5-3LEDs, during power-up 4-8rackmount kit for 4-3rear view 5-2

Configuration access methods 3-4Connections

user equipment 7-3Connectivity, of serial cables 7-8Connectors

console port 5-7LAN port 5-5serial ports 7-2, 7-8

Console port 5-7cable 5-7speeds supported 5-7

Console terminalactivating connection to 4-9connecting 4-9startup setting 4-9

Custom cables 7-2connectivity 7-8

DDimensions 5-3Distance requirements 3-2

EEnvironmental tolerances 3-3Ethernet ports 5-5

FFront view 3-2Functional overview 1-2

HHardware

chassis 5-3HD-26 cables 7-2

connectivity 7-8HyperTerminal

changing the Emulation setting 1-8known problems 1-8

IIndicators

during power-up 4-8LAN port 5-5system status 5-3

Installationconnecting to power source 4-5console terminal 4-9LAN hub connection 4-11location 3-2preparatory steps 3-2, 3-4rackmount kit 4-3requirements 3-4resolving problems 6-2user equipment connection 7-3

LLAN hub, connecting 4-11LAN port 5-5

cable 5-5current speed 5-5LEDs 5-5

NetPerformer SDM-8400 Hardware Installation Guide Index-1

Index

LEDsACT 5-5AL 5-4during power-up 4-8interpreting problems 6-2LAN port 5-5LINK 5-5PWR 5-3ST 5-3system status 5-3

LINK LED 5-5Location 3-2

MModem

startup setting 4-9

NNetwork

management 8-3Network management access methods 3-4

OOrdering information 1-2

PPorts

cables 5-5, 5-7, 7-2console 5-7LAN 5-5serial 7-2, 7-4

Power supply 5-9Power, connecting to 4-5Power-up sequence 4-8Product

chassis 5-3functions 1-2package 1-7

Product numbers 1-7PWR LED 5-3

RRackmount

brackets, location of 4-3installation 4-3kit 4-3

Rear view of chassis 5-2References 1-4Regulatory compliance 2-2

statements 2-3Requirements

distance 3-2

environmental 3-3location 3-2materials 3-4power source 4-5size 3-2

Returning the unit 1-7

SSafety warnings 2-10Sales contacts 1-2Security, specifications 8-3Serial number 1-7Serial ports 7-2

cables 7-2specifications 7-4

Site preparation 3-4Size requirements 3-2Solutions to common problems 6-2Speed

console port 5-7LAN port, viewing 5-5

ST LED 5-3Standards 2-2Startup

system status 4-8troubleshooting 6-2

System statusduring power-up 4-8LEDs 5-3

TTIA-232 (V.24) cable 7-5TIA-449 (V.36) cable 7-6TIA-530 cable 7-6Troubleshooting tips 6-2

UUser equipment

activating connection 7-3connecting 7-3

VV.35/V.11 cable 7-5

WWAN specifications 7-4Work order number 1-7

XX.21 cable 7-5X.21 EU cable 7-6

2-Index Memotec

NetPerformer SDM-8400 Hardware Installation Guide Index-3

REACH FURTHER. OFFER MORE.

Contact Memotec:

tel.: +1-514-738-4781e-mail: [email protected]

7755 Henri Bourassa Blvd. West Montreal, Quebec | Canada H4S 1P7 www.memotec.com

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