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NetSol Technologies Limited, Change management project

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A complete project on net sole technologies, SWOT analysis of net sole technologies, changes implemented in net sole technologies, change management project.
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Final Project

NetSol Technologies limited

IntroductionThis project is made to understand, experience and to get the practical knowledge that how the Change is important on each and every step of any organization. This project includes introduction of NetSol Technologies Limited, Change pursued by the NetSol Technologies in Security Standards demanded by local and especially foreign customers. We mainly focus change implemented by NetSol in its security standards. Our basic objective in this particular assignment is to know how NetSol implemented the change. We visited the head office of NetSol Technologies Limited Software Technology Park, NetSol Avenue Main Ghazi Road, Lahore Cantt, Pakistan and we gathered information from Mr. Imran Zaheer (Associate Software Architect) & Mr. Sajjad Hussain Kirmani (Executive Director) regarding the Change adopted by NetSol Technologies in their Security Standards.

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

PrefaceFirst of all thanks to almighty Allah who gave us the strength, courage and sense to acquire knowledge, wisdom to differentiate and without his mercy and help we would not have been gone through this report. We really appreciate the support and guidance that our teacher Prof. Sohail Saleem provided us during the completion of this report. We would like to thank all the participants and respondents in the study that helped us completing our report and those who allowed us to undertake the change pursued by NetSol Technologies Limited. We also acknowledge our families who supported and helped us when we were engaged in this project. In the end we wish to express sincere acknowledgement of the many contributions who are thinking from many sources and we take responsibility for any remaining deficiencies and omissions.

Introduction to NetSol Technologies LimitedChange Management | www.netsolpk.com | [email protected]

Final Project

NetSol Technologies limited

NetSol Technologies, Inc. (NASDAQ CM: NTWK) (NASDAQ DUBAI: NTWK) is a worldwide provider of global business services and enterprise application solutions. Since its inception in 1995, NetSol has used its BestShoring practices and highly experienced resources in analysis, development, quality assurance, and implementation to deliver highquality, cost-effective solutions. Specialized by industry, these product and services offerings include credit and finance portfolio management systems, hospital/healthcare information management systems (HIMS), SAP consulting and services, custom development, systems integration, and technical services for the global Financial, Healthcare, Insurance, Energy, and Technology markets. NetSol's commitment to quality is demonstrated by its achievement of the ISO 9001, ISO 27001, and SEI (Software Engineering Institute) CMMI (Capability Maturity Model) Maturity Level 5 assessments, a distinction shared by fewer than 100 companies worldwide. NetSol Technologies' clients include Fortune 500 manufacturers, global automakers, financial institutions, utilities, technology providers, and government agencies. Headquartered in Emeryville, California, NetSol Technologies has operations and offices in Adelaide, Dubai, Beijing, Bangkok, Lahore, London, and Los Angeles. Sole Mission at NetSol Technologies is to use their top-down dedication to the highest ethical principles and quality standards, their worldwide domain and subject matter expertise, their incomparable BestShoring methodology, and their proven track record to give you a truly cost-effective solution that not only meets, but surpasses your needs.

Board of DirectorsSalim U. Ghauri Najeeb U. Ghauri Naeem U. Ghauri Irfan Mustafa Shahid Javed Burki Sajjad Hussain Kirmani Zahid Bashir Mirza Rehmat U. Ghauri Ayub Ghauri Chief Executive & Chairman Non-Executive Director Non-Executive Director Non-Executive Director Non-Executive Director Executive Director Executive Director Alternate Director Alternate Director

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

Company SecretaryBoo-Ali Siddiqui

Audit CommitteeNajeeb U. Ghauri Irfan Mustafa Sajjad Hussain Kirmani Chairman

Head - Internal AuditImran Ahmad

AuditorsKabani Saeed Kamran Patel & Co. Chartered Accountants 321 - Upper Mall, Lahore

Legal AdvisorCorporate Law Associates 1st Floor Queen's Centre Shahra-e-Fatima Jinnah, Lahore

BankersAskari Bank Limited United Bank Limited Bank Al Falah Limited JS Bank Limited IGI Investment Bank Limited

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

First National Bank Modaraba Innovative Investment Bank Limited

Share RegistrarVision Consulting Ltd 3-C, LDA Flats, Lawrence Road, Lahore. Tel: +92-42-6375531, 6375339 Fax: +92-42-6374839

Registered OfficeNetSol Technologies Limited Software Technology Park, NetSol Avenue Main Ghazi Road, Lahore Cantt, Pakistan Tel: +92-42-111-44-88-00, 5727096-7 Fax: +92-42-5701046, 5726740

Web Presencewww.netsolpk.com [email protected] NetSol Technologies

HistoryNetSol Technologies was founded in 1995 as a global provider of software and business services solutions. They are proud to have achieved the ISO 9001, ISO 27001, and CMMI Maturity Level 5 assessments, a distinction shared by fewer than 100 companies worldwide. Their premium suite of asset-based leasing software, LeaseSoft (now part of the NetSol Financial Suite) recently won APICTA's "Best Financial Industry Application" award for

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

2007. NetSol has also received the 2004-2005 "Best Software Exporter Award" from the NCR National IT Excellence Awards. With the addition of the lease, loan, and asset enterprise solution software LeasePak (also now part of the NetSol Financial Suite), NetSol gained LeasePak's 35+ years of proven functionality for the Financial industry and significantly deepened its domain and subject matter experience with LeasePak's expert staff. In June 2008, NetSol Technologies became the first U.S. company to dual list on both the Nasdaq Capital Market and Dubai International Financial (DIFX) exchanges (now Nasdaq Dubai), supporting strategic mission to further expand their brand visibility and investor base in the United Arab Emirates (UAE) and broader Middle East region. Most recently, NetSol aquired its SAP Practices division, adding a robust line of SAP products, consulting, training, and staff augmentation services to their offerings. NetSol believe that within all their clients are the potential of achieving the very best solutions now and in the future to promote their growth and excellence. Towards this end, they dedicate themselves to employing their resources and expertise to create the state-of-theart framework today that will deliver on tomorrow's capabilities.

Vision StatementMr. Salim Ghauri, Chairman and CEO NetSol Technologies Ltd, commented, Our vision is to become a leading digital security organization in Pakistan providing support in securing the digital boundaries of Pakistan

Mission StatementDeliver high quality, innovative and best-in-class IT solutions and services to help our customers achieve their business objectives and operational efficiencies.

ValuesWe care for our employees who are our most valuable asset. We offer our employees a challenging and harmonious work environment where we encourage everyone to work to their utmost potential. We will always aim to develop long lasting relationship with our customers by delivering value for their investments.

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

Our workplace will be an environment of great learning, extraordinary customer service, consideration for our colleagues and self-development. A place where we are happy to spend our working days. We will be diligent expending company resources. We'll use them to serve our clients better and perform our roles more effectively. While we grow in size and scale, we will continue to improve our quality of service delivery. We will work tirelessly to grow in efficiency and productivity using best practices, innovation and imagination. As we are a global Company, we'll respect every other culture, religion and embrace the change & the challenges that come with such diversity.

BehaviorWhile we grow in size and scale, we will continue to improve our quality of service delivery. We will continue to invest in training in Quality. We'll grow quality initiatives with better Best Practices and more quality accreditations We'll implement better tools for measuring quality both in production and Customer Services. Quality is not a domain with the few chosen ones but is a responsibility of all. We'll not pass the buck to the Quality People when we can see and address deficiencies

Services PortfolioIndustries they serve: Lease & Finance Manufacturing Health Banking Education Information Technology Insurance E-Government Defense

Change Management | www.netsolpk.com | [email protected]

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NetSol Technologies limited

Services they offer: Application Development & Maintenance Technology Outsourcing IT Consulting & BPR System Integration Software Process Consulting Business Intelligence Consulting Information Security Consulting Product Based Solutions Education

Major CustomerGlobal: Mercedes Benz Leasing Thailand Mercedes Benz Auto Finance China Mercedes Benz Financial Services Au

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