Network Monitor - TPx...Network Monitor. Hovering Over a Node for Quick Information If you hover...

13/22/2017

Network MonitorUser Guide

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CONTENTSOverview/Login …………………………………………………………………………… 3

Understanding What You See

Node Status Icons ………………………………………………………………… 4

Hovering For Quick Information ………………………………………………… 4

Summary Tab ……………………………………………………………………………… 5

TPx Links …………………………………………………………………………… 6

Current Node Issues ……………………………………………………………… 6

All Nodes Listing …………………………………………………………………… 6

Last Events Log …………………………………………………………………… 7

Top 10 Nodes By Current Response Time …………………………………… 8

Top 10 Nodes By Average Response Time ………………………………… 8

Top 10 Nodes By Percent Packet Loss ……………………………………… 9

Top 10 Interfaces By Percent Utilization ……………………………………… 9

Top 10 Interfaces By Traffic ……………………………………………………… 9

Top 10 Errors And Discards This Hour …………………………………………10

Top 10 Errors And Discards Today ………………………………………………10

Events Tab …………………………………………………………………………………10

Network Wide Tab ……………………………………………………………………… 11

Availability, Total Bytes Transferred, Response Time

Reports Tab ……………………………………………………………………………… 11

Interface Reports, Node Reports

Customer Node Details …………………………………………………………………12

Average Response Time And Packet Loss, Customer Node Details

All IP Addresses On The Node, Network Latency & Packet Loss,

Traffic And Percent Utilization Of Each Interface, Availability Statistics

Interface Details View ……………………………………………………………………13

Percent Utilization (Receive and Transmit), Interface Errors &

Discards Table , Maximum Traffic Today, Event Summary for

this Interface, Percent Utilization, Errors & Discards

Interface Charts ……………………………………………………………………14

Min/Max/Average Bandwidth ……………………………………………………15

Total Bytes Transferred ……………………………………………………………16

Min/Max/Average Packets ……………………………………………………… 17

DRILLING INTO THE DETAILS

MAIN DASHBOARD

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OVERVIEWNetwork Monitor is a TPx web-based tool that gives you the ability to easily detect,

diagnose and resolve network issues – before outages occur. You can use it to get

both enterprise-wide and individual interface insights that enable you to effectively and

clearly manage all network events to keep your business communicating smoothly.

Accessing and Logging into Network Monitor

Logging in is simple. Go to networkmonitor.TPx.com and enter the user name and

password you received from TPx.

When you first begin using Network Monitor you will receive a unique, randomly

generated password from TPx via mail. You will probably want to change it to

something easier for you to use. You will find the “Change Password” tab on the

Network Monitor Home Page.

It is critically important to ensure that you remember your password. In

order to protect your account security, TPx does not keep any record of your

password. If you forget it, you’ll have to call in to TPx Technical Support and they will

mail you a new temporary password.

Summary Events Network Wide Reports Change Password Logout

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Export to PDFMonday, 25 February 2013 16:07:15

133716 (LOGOUT) Help

Customer Summary Home

TPx LinksCustomer website for support and escalation contacts, user guides, portal access and moreTPx portals linksSubmit a trouble ticketContact usEscalation support resources

Current Node Issues

All NodesBY SITE

Bakersfield - 2650 Mt VernonBakersfield - 900 Real RdBanningLake ForestMercedModestoMurrietaOceansideStocktonYuba City

Last EventsLAST 7 DAYS

2/23/2013 4:26 PM TP RROC Reset: Node 133716 - 900 Real Rd - 924 is Up.

2/23/2013 3:57 PM TP RROC - Node 133716 - 900 Real Rd - 924 has rebooted at Saturday,February 23, 2013 3:45 PM.

2/23/2013 3:57 PM 133716 - 900 Real Rd - 924 rebooted at 2/23/2013 3:45:00 PM

2/23/2013 3:55 PM 133716 - 900 Real Rd - 924 is responding again. Response time is 22milliseconds

2/23/2013 1:17 PM TP RROC Alert: Node 133716 - 900 Real Rd - 924 is Down.

2/23/2013 1:11 PM 133716 - 900 Real Rd - 924 has stopped responding (Request TimedOut)



2/23/2013 2:42 AM 133716 - 1862 E Hammer Ln - Adtran 908 is responding again.Response time is 33 milliseconds

2/23/2013 2:41 AM 133716 - 900 Real Rd - 924 is responding again. Response time is 25milliseconds

2/23/2013 2:38 AM 133716 - 1862 E Hammer Ln - Adtran 908 has stopped responding(Request Timed Out)

2/23/2013 2:37 AM 133716 - 900 Real Rd - 924 has stopped responding (Request TimedOut)





2/22/2013 6:51 PM TP RROC - Node 133716 - 900 Real Rd - 924 has rebooted at Friday,February 22, 2013 6:49 PM.










2/19/2013 8:51 AM SHDSL 1/0/2 on 133716 - 23501 El Toro Rd - Adtran 834 NTU has beenremoved from CA-IRV-SWDCN01.




Top 10 Nodes by Current Response Time

NODE CURRENTRESPONSE TIME

PERCENTLOSS

133716 - 1862 E Hammer Ln - Adtran 908 38 ms 0 %

133716 - 1334 W Olive Ave - 908 36 ms 0 %

133716 - Yuba City - Adtran 908 35 ms 0 %

133716 - 3416 Dale Rd - 908 30 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 24 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %

133716 - Banning - Adtran 908 13 ms 0 %

133716 - Oceanside - Adtran 924 10 ms 0 %

133716 - Murrieta - Adtran 924 8 ms 0 %

133716 - 23501 El Toro Rd - Adtran 834 NTU 4 ms 0 %

Top 10 Nodes by Average Response Time

NODE AVERAGERESPONSE TIME

PERCENTLOSS



133716 - 1334 W Olive Ave - 908 32 ms 0 %

133716 - 3416 Dale Rd - 908 29 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 25 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %





Top 10 Nodes by Percent Packet LossNODE PERCENT LOSS

Top 10 Interfaces by Percent UtilizationNODE INTERFACE RECEIVE TRANSMIT

133716 - Yuba City -Adtran 908 ppp 1

1 % 2 % 133716 - Yuba City -Adtran 908

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 2 %

133716 - Murrieta -Adtran 924 ppp 1

1 % 1 % 133716 - Murrieta -Adtran 924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 1 %

133716 - 900 Real Rd -924 ppp 1

1 % 0 % 133716 - 900 Real Rd -924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 0 %

Top 10 Interfaces by TrafficNODE INTERFACE RECEIVE TRANSMIT

133716 - Yuba City - Adtran908 ppp 1 13.374

kbps 23.232kbps

133716 - Yuba City - Adtran908 t1 0/1: DS1 Driver (Falc56) - t1 0/1 13.379

kbps 23.22 kbps

133716 - Murrieta - Adtran 924 ppp 1 14.125kbps 11.48 kbps

133716 - Murrieta - Adtran 924 t1 0/1: DS1 Driver (Falc56) - t1 0/1 14.114kbps

11.424kbps

133716 - 900 Real Rd - 924 ppp 1 9.098 kbps 6.923 kbps

133716 - 900 Real Rd - 924 t1 0/1: DS1 Driver (Falc56) - t1 0/1 9.098 kbps 6.905 kbps

133716 - Banning - Adtran 908 ppp 1 4.917 kbps 4.321 kbps

133716 - Banning - Adtran 908 t1 0/1: DS1 Driver (QuadFalc56) - t10/1 4.917 kbps 4.302 kbps

133716 - Oceanside - Adtran924 ppp 1 3.54 kbps 3.08 kbps

133716 - Oceanside - Adtran924 t1 0/1: DS1 Driver (Falc56) - t1 0/1 3.54 kbps 3.061 kbps

Top 10 Errors & Discards This Hour

NODE INTERFACE RECEIVEERRORS

RECEIVEDISCARDS

TRANSMITERRORS

TRANSMITDISCARDS

HOME

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UNDERSTANDING WHAT YOU SEENode Status Icons

You can quickly see the status of every node in Network Monitor’s different views

without reading the details. These clear visual icons are used consistently throughout

Network Monitor.

Hovering Over a Node for Quick Information

If you hover your pointer over a specific node or interface object anywhere in Network

Monitor, you’ll call up a quick tool tip message that gives you highlights about top level

status and node characteristics. Clicking on the node drills down to more detailed

information, which will be described in specific Customer Guide sections.

Status Indication

Node or interface is up

Node or interface is down

Node is in a warning state (dropped packets or down interface)

Critical

Shutdown

Unreachable

Node or interface is unmanaged

Could not poll

Monitoring disabled

Node rebooted

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SUMMARY TAB This is where you’ll spend most of your time on Network Monitor. It’s a single page

at-a-glance display that gives you immediate access to all the critical information you

need to monitor your network’s performance. Here’s what you’ll see:

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TPx Links

Find links to online resources you can use to find additional information, guidance

or quick trouble resolution from TPx. You’ll get one-click access to key forms and

contacts you can use to quickly resolve any issue.

Current Node Issues

This is the chart you’ll probably check first when you use Network Monitor. It is a

current snapshot of all ongoing problems on nodes in your network. You can click on

each highlighted issue to drill down for more content. It will show any warning, critical

or down alarms in your network, including problems with availability, response time

and packet loss.

All Nodes Listing

Every node that Network Monitor tracks can be easily accessed from this tool. It

shows your entire network in a clear hierarchical tree organized by site that lets you

easily expand listings to drill down to the individual node you want to look at.


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Current Node Issues

All NodesBY SITE



































PERCENTLOSS


133716 - 1334 W Olive Ave - 908 36 ms 0 %


133716 - 3416 Dale Rd - 908 30 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 24 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %







PERCENTLOSS



133716 - 1334 W Olive Ave - 908 32 ms 0 %

133716 - 3416 Dale Rd - 908 29 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 25 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %








1 % 2 % 133716 - Yuba City -Adtran 908

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 2 %


1 % 1 % 133716 - Murrieta -Adtran 924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 1 %

133716 - 900 Real Rd -924 ppp 1

1 % 0 % 133716 - 900 Real Rd -924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 0 %



kbps 23.232kbps


kbps 23.22 kbps



11.424kbps









RECEIVEDISCARDS

TRANSMITERRORS

TRANSMITDISCARDS

HOME

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Last Events

This section is a running, up-to-date log of all events for every device on your network,

with the most current first. It gives you a seven day listing of all your monitoring and

platform events. As with any other Network Monitor section, you can hover or click on

specific events for detailed information.

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At-a-glance tracking of the ten nodes in your network that Network Monitor reports as

having the highest current response time performance.



having the highest average response time performance.

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Top 10 Nodes by Percentage Packet Loss


having the greatest percentage of packet loss.

Top 10 Interfaces by Percent Utilization

At-a-glance tracking of the busiest interfaces in your network.

Top 10 Interfaces by Traffic

At-a-glance tracking of the ten interfaces in your network that are using the most

bandwidth in their receive/transmit activity. Interface descriptions are shown (if available)

and the unit of measures used are Megabits (Mbps), Kilobits (Kbps) or Bits (bps).

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At-a-glance tracking of the interfaces that have generated the most receive and

transmit errors and discards occurring over the current hour.

Top 10 Errors & Discards Today

At-a-glance tracking of the interfaces that have generated the most receive and

transmit errors and discards occurring over the present day.

EVENTS TABThis screen lets you sort and view network events by specific parameters. You can filter

devices by network object or type and you can filter events by type and time period.


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Current Node Issues

All NodesBY SITE



































PERCENTLOSS


133716 - 1334 W Olive Ave - 908 36 ms 0 %


133716 - 3416 Dale Rd - 908 30 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 24 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %







PERCENTLOSS



133716 - 1334 W Olive Ave - 908 32 ms 0 %

133716 - 3416 Dale Rd - 908 29 ms 0 %

133716 - 2650 Mt Vernon Ave - 924 25 ms 0 %

133716 - 900 Real Rd - 924 22 ms 0 %








1 % 2 % 133716 - Yuba City -Adtran 908

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 2 %


1 % 1 % 133716 - Murrieta -Adtran 924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 1 %

133716 - 900 Real Rd -924 ppp 1

1 % 0 % 133716 - 900 Real Rd -924

t1 0/1: DS1 Driver (Falc56)- t1 0/1 1 % 0 %



kbps 23.232kbps


kbps 23.22 kbps



11.424kbps









RECEIVEDISCARDS

TRANSMITERRORS

TRANSMITDISCARDS

HOME

HELP2/18/2013 3:47 PM 133716 - 900 Real Rd - 924 has stopped responding (Request Timed

Out)








2/18/2013 10:16 AM TP RROC Reset: Node 133716 - 900 Real Rd - 924 is Up.


2/18/2013 6:34 AM 133716 - Yuba City - Adtran 908 is responding again. Response time is33 milliseconds

2/18/2013 6:32 AM 133716 - Yuba City - Adtran 908 has stopped responding (RequestTimed Out)

2/18/2013 4:48 AM TP RROC Alert: Node 133716 - 900 Real Rd - 924 is Down.


Top 10 Errors & Discards Today


RECEIVEDISCARDS

TRANSMITERRORS

TRANSMITDISCARDS

133716 - Yuba City -Adtran 908

t1 0/1: DS1 Driver (Falc56) -t1 0/1

2,506errors

0discards 0 errors 0

discards

133716 - Banning -Adtran 908

t1 0/1: DS1 Driver(QuadFalc56) - t1 0/1 47 errors 0

discards 0 errors 0discards

133716 - 3416 Dale Rd -908

t1 0/1: DS1 Driver (Falc56) -t1 0/1 14 errors 0


133716 - 2650 MtVernon Ave - 924



133716 - 900 Real Rd -924



133716 - Oceanside -Adtran 924



Orion Core 2012.2.1, IPAM 3.1, NCM 7.1.1, NPM 10.4.1, NTA 3.10.0, IVIM 1.5.0, VNQM 4.0.1 © 1995-2012 All Rights Reserved

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NETWORK WIDE TABThe Network Wide tool provides three high-level views of overall network performance

that you can customize by date range to display trends and results:

• Network-Wide Availability

• Network-Wide Total Bytes Transferred – All Interfaces on All Nodes

• Network-Wide Response Time

REPORTS TABThis tab gives you detailed pre-defined reports that customers regularly use to

understand and manage their network.

• Interface Reports

o Availability

o Historical Traffic Reports

• Node Reports

o Events

o Availability

o Daily Node Availability

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DRILLING INTO THE DETAILSCustomer Node Details

Click on a node listing anywhere in Network Monitor and you will get in-depth

technical performance data that you can use to quickly resolve problems and

effectively manage your network.

• Average Response Time and Packet Loss

• Customer Node Details

• All IP Addresses on the Node

• Network Latency & Packet Loss

• Traffic and Percent Utilization of Each Interface (clicking on individual interfaces opens up the next level of drill down)

• Availability Statistics (predetermined date ranges).

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Interface Details View

When you click on an interface listing anywhere in Network Monitor, you’re taken

to a comprehensive series of charts and tools that you can use to understand and

proactively manage your network down to a device level.

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There is a wealth of detail available in this tool. You’ll find:

Percent Utilization (Receive and Transmit)

Interface Details

List of Interface Charts

Drill down to the details by time period.


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HELPEXPORT

Export to PDF HelpMonday, 25 February 2013 16:23:09


Customer Interface Details - 133716 - Yuba City - Adtran 908 - ppp 1

Percent Utilization

Interface Details

Status Up

Name ppp 1 Alias Index 12

Interface Type PPP

MAC Address Unknown

Administrative Status Up

Operational Status Up

Last Status Change 2/24/2013 03:31 PM Receive Transmit Interface Bandwidth 1.536 Mbps 1.536 Mbps Current Traffic 38.302 kbps 81.815 kbps Percent Utilization 2 % 5 % Packets per Second 36.0 pps 44.0 pps Average Packet Size 132 bytes 232 bytes MTU 1.5 kbytes Configured Interface Speed 1.536 Mbps Counter 64 Support No

List of Interface ChartsToday Average bps

Min/Max Average bps

Percent Utilization

Min/Max Average Percent Utilization

Total Bytes Transferred

Average Packets per second

Total Packets Transferred

Interface Errors

Interface Discards

Last 7 Days Average bps

Min/Max Average bps

Percent Utilization





Interface Errors

Interface Discards

Last 30 Days Average bps

Min/Max Average bps

Percent Utilization





Interface Errors

Interface Discards

Interface Errors & Discards Receive Transmit Errors This Hour 0 errors 0 errors Errors Today 0 errors 0 errors Discards This Hour 0 discards 0 discards Discards Today 0 discards 0 discards

Min/Max/Average Bandwidth

HOME

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Interface Errors & Discards Table

Maximum Traffic Today

Both receive and transmit, showing both the amount and time of day it occurred.

Event Summary for this Interface

A log of the current day’s activity

Min/Max/Average Bandwidth

Charts minimum, maximum and average bits per second transmitted and received over the selected interface over a custom period of time. Hovering your cursor over any point on the timeline calls up specific granular detail about the interface’s performance.

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Percent Utilization

A chart of the selected interface’s receive and transmit utilization, with customizable time frames.

Errors & Discards


You can customize the chart’s time frame. Hovering your cursor over any point on the timeline calls up detailed information.

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Min/Max/Average Packets

Charts minimum, maximum and average packets per second transmitted and received over the selected interface over a custom period of time. Hovering your cursor over any point on the timeline calls up detailed information.

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