Date post: | 12-May-2015 |
Category: |
Government & Nonprofit |
Upload: | cityofevanston |
View: | 57 times |
Download: | 1 times |
New 311 & Web Services
www.cityofevanston.org
Click to Call
Citizen clicks Call Me button, enters their phone number, and system rings their phone and connects them to directly to 311.
Live Web ChatReal-time answers from 311 representative, secure channel,
and transcript emailed to citizens for reference.
SMS/TextText Evanston to 311311
Real-time, mobile communication with 311 Center. One of the few cities/counties in the country offering this service. Follow-up survey.
311 Citizen Satisfaction Survey
Mobile Optimized Websitem.cityofevanston.org
Automatically detects device & redirects users to mobile optimized site. Offers click to call, leverages GPS on phone, & save shortcut
icon to home screen