EMA Trade (Europe, Mediterranean & Africa)

August 2020

AgendaTrade Overview

Intra Europe

Africa Network

African Hinterland Locations

01

04

03

02

01 North Europe – North America01 Trade Overview

Strengths of our EMA Product

Reliable weekly services directly connecting North Europe with the Mediterranean and Black Sea vice versa Connectivity via North Europe from/to Baltic States, Scandinavia and Russia with own short sea network Own service network in the Mediterranean linking the Strait of Gibraltar to the Black Sea, from Southern Europe to Northern Africa

and the Levant

In the Intra Med trade HL offers 1,200 port-pair combinations by either own service or in cooperation with well established operators

Local expertise with a wide network of HL offices and agents

Intra Europe

Regular, reliable and direct own service covering major ports in North Europe and West Africa Global connectivity from/to West Africa and South Africa via Jeddah, Jebel Ali, Colombo, Algeciras and North Europe hubs Weekly direct service covering major ports in North Europe, Middle East, Asia, South America and South Africa Global connectivity from/to East Africa via Jebel Ali Advanced inland haulage product within South, West and East Africa as well as bordering countries

Africa(Africa Im- &

Export)

4

02 Intra Europe

General – Intra Europe

Reliable weekly services directly connecting North Europe with the Mediterranean and Black Sea vice versa

Connectivity via North Europe from/to Baltic States, Scandinavia and Russia with own short sea network

Own service network in the Mediterranean linking the Strait of Gibraltar to the Black Sea, from Southern Europe to Northern Africa

and the Levant

In the Intra Med trade Hapag-Lloyd offers 1,200 port-pair combinations by either own service or in cooperation with well established

operators

Local expertise with a wide network of Hapag-Lloyd offices and agents

Our Intra Europe Product

6

Key Service Strengths Own weekly direct service

Connectivity to HL global network via Hamburg

Catering for Polish and Russian markets

Being a stand-alone service we can cater for special project cargo

Baltic Short Sea

7

PEX Poland Express

Transit times

Key Service Strengths Own weekly direct service

Connectivity to HL global network via hubs

Catering for Polish, Baltic and Finnish markets

Being a stand-alone service we can cater for special project cargo

Baltic Short Sea

8

BAX Baltic Express

Transit times

Key Service Strengths Own weekly direct service

Connectivity to HL global network via hubs

Serving both hubs Antwerp and Rotterdam

Fast transit times to/from Latin America and Far East to the main Baltic ports

Catering for Russian and Finnish markets

Being a stand-alone service we can cater for special project cargo

Two terminals in St. Petersburg

Baltic Short Sea

9

NBS North Sea Baltic Service

Transit times

Key Service Strengths Own weekly direct service

Connectivity to HL global network via hubs

Serving both hubs Antwerp and Rotterdam

Catering for Polish and Swedish markets

Being a stand-alone service we can cater for special project cargo

Baltic Short Sea

10

NPX North Sea Baltic Service

Transit times

Key Service Strengths Weekly direct service between North Europe and

Morocco

Fast connection between Hamburg and Casablanca

Connectivity to Hapag-Lloyd global network via Tangier

North Europe – Mediterranean

11

WAX West Africa Express

Transit times

Key Service Strengths Direct calls at Leixoes and Lisbon with connection via

Antwerp and Tangier

Dunkerque as a new addditional gateway

High reefer plug availability

Hapag-Lloyd stand-alone product

North Europe – Mediterranean

12

DEX Dakar Express

Transit times

Key Service Strengths Fast and weekly direct service connecting North

Europe with Turkey/Levante/Egypt

North Europe – Mediterranean

13

EME East Med Express

Transit times

Key Service Strengths Fast and weekly direct service

Providing connection from North Europe to Greece/Turkey

Connectivity to Black Sea/Adriatic ports via Piraeus/Istanbul

North Europe – Mediterranean

14

EMX East Mediterranean Express

Transit times

Key Service Strengths Weekly direct service

Connectivity to HL global network via Egypt and Greece hub dedicated to Eastern and Western Hemisphere network

Connecting major Adriatic ports serving both Central Europe, Italy and Southern Poland

Fast transittime ex Egypt to Koper

Mediterranean Short Sea

15

ADX Adria Express

Transit times

Key Service Strengths Weekly direct service

Connectivity to Hapag-Lloyd global network via Egypt and Piraeus especially dedicated to Eastern Hemisphere network

Connecting Italy and Turkey with major hubs in East and West Mediterranean Sea

Fast link between Tyrrhenian Sea and Egypt/Turkey ports

Additional call in Beirut

Mediterranean Short Sea

16

LEX Levante Express

Transit times

Key Service Strengths Weekly direct service

Connectivity to Hapag-Lloyd global network via Piraeus and Istanbul

Mediterranean Short Sea

17

BMX BlackSea MediterraneanExpress

Transit times

Key Service Strengths Weekly direct service

Connectivity to HL global network via Istanbul, Piraeus and Tangier

Connecting Morocco, Spain, Turkey, Bulgaria and Romania

Hapag-Lloyd operates two of four vessels

Two terminals at Constanta (CSCT and SOCEP)

Two terminals in Istanbul (Kumport and Marport)

Mediterranean Short Sea

18

WBS West Med/Black Sea Service

Transit times

European Network

19

OsloGothenburg

Helsingborg

HamburgBremerhaven

Aarhus

CopenhagenGdynia

KlaipedaRiga

Muuga/Tallinn

RaumaSt. PetersburgHelsinki

Kotka

Antwerp

Felixstowe

PiraeusGemlik

Istanbul

IzmirAlgeciras

Mersin

Beirut

Port SaidAlexandria

Rotterdam

Damietta

Ancona

RijekaKoper

Venice

Cagliari

GenoaLeghorn

Civitavecchia

Salerno

NovorossiyskOdessa

Constanta

Casablanca

Tangier

Varna

Izmit

Kaliningrad

Le Havre

Fos Sur Mer

LondonGateway

Fredericia

Iskenderun

Aliaga

Dunkerque

Lisbon

LeixoesBarcelona

EMAO Service Terminals – North Europe

20

COUNTRY Belgium Estonia Finland France Germany Lithuania Netherlands Poland Russia Sweden UK

PORT Antwerp Muuga Helsinki Kotka Rauma Dunkerque Le Havre Hamburg Klaipeda Rotterdam Gdynia Kaliningrad St Petersburg Helsingborg Felixstowe London

BAX FERRY TERMINAL LTD. RAUMA PORTCONTAINER-

TERMINAL ALTENWERDER/BU

RCHARDKAI

UAB KLAIPEDOS TERMINALO GRUPE

GDYNIA CONTAINER

TERMINAL S.A.

DEX EUROPA TERMINAL QUAY 869TERMINAL DES

FLANDRES

EMENOORDZEE

TERMINAL QUAY 913

EUROGATE CONTAINER TERMINAL

FDRC TRINITY TERMINL

EMXANTWERP

GATEWAY KAAI 1700 DP WORLD

CONTAINER-TERMINAL Tollerort

FDRC TRINITY TERMINL

NBS EUROPA TERMINAL QUAY 869CONTAINERSTEVE OY AB FINNSTEVE

TERMINAL

STEVECO CONTAINER-

TERMINALECT DELTA/DDE

CONTAINER TERMINAL ST. PETERSBURG /

PETROLESPORT

NPXNOORDZEE

TERMINAL QUAY 913

ECT DELTA/RWGGDYNIA

CONTAINER TERMINAL S.A.

HELSINGBORG HAMN

PEXCONTAINER-

TERMINAL ALTENWERDER

GDYNIA CONTAINER

TERMINAL S.A.

SEA COMMERCIAL PORT OF

KALININGRAD

WAX EUROPA TERMINAL QUAY 869CONTAINER-

TERMINAL ALTENWERDER

EMA Service Terminals – Mediterranean

21

COUNTRY Bulgaria Croatia Egypt France Greece Italy LebanonPORT Burgas Rijeka Alexandria Damietta Fos Piraeus Ancona Civitavecchia Genoa Leghorn Salerno Venice Beirut

ADX

LUKA RIJEKA JADRANSKA

VRATA CONTAINER TERMINAL

DAMIETTA CONTAINER AND

CARGO HANDLING CO

PIRAEUS CONTAINER

TERMINAL SA

ADRIATIC SERVICES

ENTERPRISE SRL

VECON -CONTAINER TERMINAL

BMXPIRAEUS

CONTAINER TERMINAL SA

DEX

EME

ALEXANDRIA INTERNATIONAL CONT.TERM. EL

DEKHEILA

BEIRUT CONTAINER TERMINAL

EMXPIRAEUS

CONTAINER TERMINAL SA

LEX

ALEXANDRIA CONTAINER

HANDLING CO. OLD PORT

DAMIETTA CONTAINER AND

CARGO HANDLING CO

PIRAEUS CONTAINER

TERMINAL SA

RTC - ROMA TERMINAL

CONTAINER SPA CENTRO

POLIFUNZINALE

VOLTRI TERMINAL

EUROPA S.P.A.

TERMINAL DARSENA

TOSCANA SRL

SALERNO CONTAINER

TERMINAL SPA

BEIRUT CONTAINER TERMINAL

WAX

WBSBURGAS

CONTAINER TERMINAL

PIRAEUS CONTAINER

TERMINAL SA

EMA Service Terminals – Mediterranean

22

COUNTRY Malta Morocco Portugal Romania Russia Slovenia Spain Turkey UkrainePORT Marsaxlokk Casablanca Tangier Leixoes Lisbon Constanta Novorossiysk Koper Algeciras Barcelona Aliaga Gemlik Iskenderun Istanbul Izmir Izmit Mersin Odessa

ADX LUKA KOPER

BMX NUTEP TERMINAL

BORUSAN LIMAN

TERMINALI

KUMPORT LIMAN

HIZMETLERICTO ODESSA

DEX EUROGATE TANGER SA

LISCONT -OPERADORE

S DE CONTENTOR

ES

T.C.L., LEIXOES

EMETERMINAL

INTERNATIONAL ALGECIRAS

MERSIN INTERNATION

AL PORT

EMX TCE EGE TERMINAL

KUMPORT LIMAN

HIZMETLERI

T.C.C.D. IZMIR LIMAN

ISLETMESI MUDURLUGU,

ALSANCAK

YILPORT KONTEYNER

TERMINALI VE

LEX TCE EGE TERMINAL

LimakportIskenderunUluslarasasi

MERSIN INTERNATION

AL PORT

WAX

SOCIETE D'EXPLOITATI

ON DES PORTS

EUROGATE TANGER SA

WBSSociete

D‘ExplorationDes Ports

EUROGATE TANGER SA

SOCEP S.A. CONTAINER TERMINAL

APM TERMINALS

BARCELONA, S.L.U.

BORUSAN LIMAN

TERMINALI

MARPORT LIMAN

ISLETMELERI

DP WORLD YARIMCA

Africa Network03

General

Regular, reliable and direct own service covering major ports in North Europe and West Africa

Global connectivity from/to West Africa via Tangier, Algeciras as well as North Europe hubs

Weekly direct service covering major ports in North Europe, Middle East, Asia, South America and South Africa

Global connectivity from/to West Africa and South Africa via Jeddah, Jebel Ali, Colombo, Algeciras and North Europe

hubs

Advanced inland haulage product within South, West and East Africa as well as bordering countries

Our Europe - Africa Product

24

Key Service Strengths Weekly direct service between West Africa and North

Europe

Connectivity to HL global network via Tangier

Most competitive transit time from West Africa toAntwerp & Hamburg

Offering inland haulage product into Burkina Faso, Mali, Niger

Very competitive reefer product both southbound and northbound

Offering direct service into Casablanca

Europe to Africa

25

WAX West Africa Express

Transit times

Key Service Strengths Direct call ex Antwerp to Dakar

Fast transit between Dakar and North Europe, as wellas the rest of the world via Tangier

Established Mauretania as new market for Hapag-Lloyd

Direct calls at Leixoes and Lisbon with connection via Antwerp and Tangier

Dunkerque as a new addditional gateway

High reefer plug availability

Hapag-Lloyd stand-alone product

Europe to Africa

26

DEX Dakar Express

Transit times

Key Service Strengths Weekly direct service between HL hubs and major

West African ports

Double call in Lagos (Apapa & Tincan)

Offering direct connection from/to Cotonou

Direct link between South and North America as well as Indian Subcontinent via West Mediterranean hubs

West Africa – Europe

27

MWX Mediterranean West AfricaExpress

Transit times

Key Service Strengths Weekly direct service between South Africa and

Europe

Covering three major ports in South Africa

Most competitive transit time between key reefer markets

Connecting North America (esp. Montreal, New York & Norfolk) via North Europe hubs in both directions

Connectivity to Scandinavia/Baltic Sea via Hamburg hub

Offering inland haulage product into Botswana, Lesotho, Malawi, Swaziland, Zimbabwe and Zambia

South Africa – Europe SAX South Africa Express

28

Transit times

Key Service Strengths Fastest transit time in the market between India -

Ghana and Nigeria Weekly direct service with competitive transit times

between Middle East, Indian Subcontinent - West and South Africa

New service option between South and West Africa

Reliable connections via hubs in Jebel Ali and Colombo with a wide range of connections to our global service network

Access to African Hinterland corridors High reefer plug capacity

Africa – Middle East/Indian Subcontinent

MIAX Middle East India Africa Express

29

Transit times

Key Service Strengths Weekly direct service between South America East

Coast and South Africa/Angola

Connecting North and Latin America (esp. US Gulf, Mexico and the Caribbean) via Brazil hubs

Catering for South Africa to Angola market

Offering inland haulage product into Botswana, Lesotho, Malawi, Swaziland, Zimbabwe and Zambia

South Africa – South America SAT South America – AfricaTriangle Service

30

Transit times

Key Service Strengths Fast weekly direct service between South Africa

and Asia

Connectivity via Asia hubs from/to various Asian destinations incl. Bay of Bengal and South East Asia as well as Oceania

Offering connection to US West Coast via Asia hubs

Offering inland haulage product into Botswana, Lesotho, Malawi, Swaziland, Zimbabwe and Zambia

South Africa – Asia SA1 South Africa Asia Express 1

31

Transit times

Key Service Strengths Weekly direct service between South Africa and

Asia

Connectivity via Asia hubs from/to various Asian destinations incl. Bay of Bengal and South East Asia as well as Oceania

Offering connection to US West Coast via Asia hubs

Offering inland haulage product into Botswana, Lesotho, Malawi, Swaziland, Zimbabwe and Zambia

South Africa – Asia SA2 South Africa Asia Express 2

32

Transit times

Key Service Strengths Weekly Direct Service

Direct coverage between Chinese Key Ports and East Africa (Mombasa)

Most competitive transit times

Excellent connectivity to our comprehensive Global Mainline Network via key hub ports

East Africa – Asia CKX China Kenya Express Service

32

Transit times

Key Service Strengths

Weekly direct service between India, Middle East and East Africa

Global connectivity to Hapag-Lloyd’s comprehensivenetwork of mainliner services via port of Jebel Ali

Offering inland haulage product into Burundi, Congo D.R., Malawi, Rwanda, South Sudan, Uganda and Zambia via the gateways of Mombasa and Dar es Salaam

Competitive lead times to and from main markets such asEurope, Middle East, Red Sea, India, Asia and theAmericas

East Africa – Middle East

33

Transit times

EAS2 East Africa Service 2

Key Service Strengths

Seamless and efficient transshipment operations in Jeddah

Dedicated shuttle to Port Sudan

Connection to other Red Sea services via Jeddah

Intra Middle East / ISC

34

Transit times

RS3 – Red Sea Feeder 3

Key Service Strengths

Seamless and efficient transshipment operations in Jeddah

Dedicated shuttle to Djibouti

Connection to other Red Sea services via Jeddah

Intra Middle East / ISC

35

Transit times

RS5 – Red Sea Feeder 5

Africa Network

36 Direct call Cape TownDurban

Port Elizabeth

Luanda

TemaCotonou

Tangier

Dakar

Abidjan TakoradiLagos (Apapa & Tincan)

Casablanca

Coega

Damietta

Pointe Noire Mombasa

Dar Es Salaam

Nouakchott

Djibouti

Port Sudan

EMA Service Terminals – Africa

41

COUNTRY Angola Benin Congo Djibouti Ghana Ivory Coast Kenia Mauretania Nigeria Senegal Sudan Tanzania South Africa

PORT Luanda Cotonou Pointe Noire Djibouti Takoradi Tema Abidjan Mombasa Nouakchott Lagos Dakar Port Sudan Dar es Salaam Cape Town Coega Durban

EA2KENYA PORT AUTHORITY TERMINAL

TANZANIA INT. CONTAINER TERMINAL SERVICES

DEX SOGECODP WORLD PORT AUTONOME DE

DAKAR

MIAX MERIDIAN PORT SERVICES LTDAPM TERMINALS APAPA LIMITED

TINCAN ISLAND TERMINAL

TRANSNET - MPT CPT

TRANSNET PORT TERMINALS

MWX BENIN TERMINAL MERIDIAN PORT SERVICES LTDAPM TERMINALS APAPA LIMITED

TINCAN ISLAND TERMINAL

RS3DORALEH

CONTAINER TERMINAL S.A.

SEA PORTS CORPORATION

RS5DORALEH

CONTAINER TERMINAL S.A

SEA PORTS CORPORATION

SAT TERMINAL MULTIUSO

PORT OF POINTE NOIRE

CONTAINER TERMINAL

TRANSNET PORT TERMINALS

TRANSNET PORT TERMINALS

SAX TRANSNET PORT TERMINALSTRANSNET PORT

TERMINALSTRANSNET PORT

TERMINALS

SA1DURBAN

CONTAINER TERMINAL PIER 1

SA2 TRANSNET PORT TERMINALSDURBAN

CONTAINER TERMINAL

WAX MERIDIAN PORT SERVICES LTD EXAF

African Hinterland Locations04

Africa Hinterland Key Strengths

One-stop solution which will avoid the complexities involved in them having to deal with different service providers

Services: Through Bill of Lading

Reduce vendor risk by consolidating services

Cost certainty

Predefined transit time

Hinterland Locations

38

West African Hinterland Locations

Country Location Served Via Transit Time

Options

Burkina Faso

Ouagadougou Abidjan 12-15 days Rail

Burkina Faso

Ouagadougou Tema 12-15 days Truck

Mali Bamako Dakar 12-15 days Road Only

Niger Niamey Cotonou 12-15 days Road Only

39

SenegalDakar

Bamako

Benin

Niamey

Mali Niger

CoteD’Ivoire

BurkinaFasoOuagadougou

CotonouAbidjan

Ghana

Tema

Southern African Hinterland Locations

Country Location Served Via Transit Time

Options

Botswana Gaborone Durban 10 days Road & Rail

Lesotho Lesotho Durban 10 days Road Only

Swaziland Swaziland Durban 10 days Road & Rail

Zambia Lusaka Durban 12-15 days Road Only

Zimbabwe Harare Durban 12 days Road Only

40

South AfricaDurban

Swaziland

Lesotho

Harare

Gaborone

LusakaZimbabwe

Botswana

Zambia

East African Hinterland Locations

41

Country Location Served Via Transit Time Options

Burundi Bujumbura Dar Es Salaam 5 days Road Only

Rwanda Kigali Dar Es Salaam 5 days Road Only

Uganda Kampala Mombasa 9-11 days Road Only

Zambia Lusaka Dar Es Salaam 10-11 days Road OnlyMombasa

KenyaKampala

Uganda

Tanzania Dar Es Salaam

RwandaKigali

BujumburaBurundi

Lusaka

Zambia

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This presentation constitutes neither an offer to sell nor a solicitation to buy any securities in the United States, Germany or any other jurisdiction.

This presentation contains forward looking statements within the meaning of the 'safe harbor' provision of the US securities laws. These statements are based on management's current expectations or beliefs and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. Actual results may differ from those set forth in the forward-looking statements as a result of various factors (including, but not limited to, future global economic conditions, market conditions affecting the container shipping industry, intense competition in the markets in which we operate, potential environmental liability and capital costs of compliance with applicable laws, regulations and standards in the markets in which we operate, diverse political, legal, economic and other conditions affecting the markets in which we operate, our ability to successfully integrate business acquisitions and our ability to service our debt requirements). Many of these factors are beyond our control.

This presentation is intended to provide a general overview of Hapag-Lloyd’s business and does not purport to deal with all aspects and details regarding Hapag-Lloyd. Accordingly, neither Hapag-Lloyd nor any of its directors, officers, employees or advisers nor any other person makes any representation or warranty, express or implied, as to, and accordingly no reliance should be placed on, the fairness, accuracy or completeness of the information contained in the presentation or of the views given or implied. Neither Hapag-Lloyd nor any of its directors, officers, employees or advisors nor any other person shall have any liability whatsoever for any errors or omissions or any loss howsoever arising, directly or indirectly, from any use of this information or its contents or otherwise arising in connection therewith. The material contained in this presentation reflects current legislation and the business and financial affairs of Hapag-Lloyd which are subject to change and audit, and is subject to the provisions contained within legislation.

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EMA Trade �(Europe, Mediterranean & Africa) AgendaNorth Europe – North AmericaStrengths of our EMA ProductIntra EuropeOur Intra Europe Product Baltic Short Sea�Baltic Short Sea�Baltic Short Sea�Baltic Short Sea�North Europe – MediterraneanNorth Europe – MediterraneanNorth Europe – MediterraneanNorth Europe – MediterraneanMediterranean Short Sea �Mediterranean Short Sea �Mediterranean Short Sea �Mediterranean Short Sea �European NetworkEMAO Service Terminals – North EuropeEMA Service Terminals – MediterraneanEMA Service Terminals – MediterraneanAfrica NetworkOur Europe - Africa Product Europe to AfricaEurope to AfricaWest Africa – Europe�South Africa – Europe�Africa – Middle East/Indian Subcontinent�South Africa – South America�South Africa – Asia�South Africa – Asia�East Africa – Asia�East Africa – Middle East�Intra Middle East / ISCIntra Middle East / ISCAfrica NetworkEMA Service Terminals – AfricaAfrican Hinterland LocationsHinterland LocationsFoliennummer 44Foliennummer 45Foliennummer 46Foliennummer 47Foliennummer 48