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JEC magazine 1 JEC Tackles the Problem of False Alarms Radio Ham in our Midst july 2005 issue 03 New Focus on Customers
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Page 1: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 1

JEC Tackles the Problem of False Alarms

Radio Ham in our Midst

july 2005 ■ issue 03

New Focus onCustomers

Page 2: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine2

editor’s note 編者的話

contents 目 錄

Anything is Possible!

Since our last issue, I am pleased to report that, once again, our JEC colleagues have proven that cooperation and teamwork pay rich dividends. Our basketball players triumphed in the McKenzie Cup Final; our healthy and hearty rowers, representing the Jardine Sports Asso-ciation, claimed an impressive 1st runner-up in the highly competitive Dragon Boat Races; and, our colleagues from many departments pooled resources and expertise to earn a Gold Medal for Excellence at the Hong Kong Federation of Insurers Awards and a Silver Medal for Best Presentation at the Hong Kong Occupational Safety & Health Awards.

As you can see, when we share resources and collaborate as a team, anything is possible!

發揮團隊精神,萬事皆能!

自從上期怡和機器雜誌出版後,我再有喜訊要

與大家分享。怡和機器的員工再次以實際行動

證明合作和團隊精神會帶來豐厚的回報。首

先,我們的籃球隊在McKenzie盃籃球總決賽中

凱旋而歸;而我們一批精力充沛的龍舟健兒,

代表怡和機器在怡和體育會參加今年度競爭激

烈的龍舟比賽亦奪得亞軍。此外,得到眾多部

門的同事傾注了大量資源和專業知識,我們獲

得香港保險業聯會職安健金獎以及2005香港職

業安全健康大獎的最佳演繹銀獎。

由此可見,只要我們分享資源、發揮團隊精

神、凡事都可以取得成功!

Sybil Kwok 郭金鳳

07

10

16

20

Page 3: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 3

jul 2005 ■ issue 03

02 Editor’s Note 編者的話 04 CEO’s Message 行政總裁的話 06 News 簡 訊 Central and Kowloon offices relocate to better serve

customers

Business Partners Honoured at 2005 Spring Dinner

Fellowship Granted by UK Institution to JEC Director

Raymond Lin

JEC Race Night 2005

JEC Scholarships Support Promising Apprentices

九龍和中環新辦公室為客戶提供更優質的服務

怡和機器在2005年怡和機器週年晚宴中表揚生意夥伴

連金水先生獲晉升成為英國屋宇裝備工程師學會會員

怡和機器2005賽馬之夜

怡和機器獎學金支助優秀學徒

10 Feature Story 特 寫

False alarms are a waste of time, money and resources:

JEC’s SMC initiative tackles this problem for customers

with the most advanced and complete security solutions

警鐘誤鳴浪費時間,金錢和資源;怡和機器警報監控中心以

最先進及完善的防盜方案為客戶解決這煩惱

14 Case Studies 項目探討

In the wake of the tsunami disaster in December 2004, JEC

Singapore utilises the JEC network to provide air-condition-

ing units to a badly damaged resort in Phuket, Thailand

發揮怡和機器良好的供應網絡,怡和機器新加坡為布吉受海

嘯嚴重破壞的渡假酒店提供空調系統

16 JEC’s JMTL M&E Contracting are supplying and installing

all the air-conditioning, ventilation systems, sanitary and fire

protection systems in one of Asia’s largest luxury retail and

entertainment complexes in Bangkok, Thailand

怡和機器泰國公司的屋宇設備合約工程部為泰國全亞洲最大

型的豪華零售及消閒中心提供並安裝所有冷氣、通風系統、

潔具和消防系統

17 JEC China’s plan to combine the world’s best practices in

hygiene to hospitals and public health facilities

怡和機器中國融合世界上最優良的衛生作業和產品,提供消

除醫院和公共場所洗手間的細菌及減低交叉感染的策略方

案。

18 Product Focus 產品介紹LAKOS Liquid Solids Separator – another cost effective

solution from JEC

LAKOS 液固分離器 ─ 怡和機器又一個具有成本效益的產品

19 Personality 人 物

Charlie Ho introduces us to his hobby turned passion: Ama-

teur or “Ham” Radio

何智明為大家介紹業餘無線電嗜好狂熱

20 Health & Safety 健康與安全

The introduction of a new injury rehabilitation programme,

WIRM, creates big returns in more ways than one

新僱員工傷風險管理計劃為大家帶來三贏局面

22 Training & Development 培訓及發展

Mr James Graham, CEO of JEC, opened the workshop by

encouraging JEC sales teams to strive for greater focus on

customers

怡和機器政總裁關正仕先生為工作坊揭開序幕,他要求銷售

隊伍給予客戶更多關注

23 Contracts Listing 工程合約

Page 4: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine4

CEO’s message 行政總裁的話

It’s a pleasure to present you with another issue of Jardine Engineering Corporation’s JEC Magazine. In this particular issue, we are proud to highlight our efforts to focus on customer satisfaction and JEC’s ongoing efforts on many fronts to create, enhance and maintain greater loyalty among new and existing customers across the Asia Pacific region.

Several months ago, JEC launched a very important customer focused initiative – The JEC Customer Survey – to solicit feedback and comments on our overall organisation, businesses, solutions, products, services, and as partners in some of the most exciting markets in the world. The results of the customer survey, due out in a couple of months, will be incredibly valuable, and it is important that we have the feedback to find out what we are doing right, where we can make improvements, and to identify opportunities where JEC can address a need, answer a question, and provide a solution for our valued customers. Once the results of the survey have been consolidated, analysed, studied and mea-sured, we will utilise the conclusions to make immediate, short-term, and long-term changes to our organisation in our continued quest for greater customer satisfaction and continuous improvement towards achieving excellent business results. Most impor-tantly, we will be feeding back the results to our customers and keeping them up to date on the improvements we will be making.

Through direct communication with our customers, we can recognise what our customers want in delivering a wide range of solutions across many different platforms. By listening to our customers, we tapped into JEC’s collective businesses, expertise, brainpower and resources, shared our capabilities, and took the first step toward delivering better products and services to our customers. By combining JEC’s businesses into a single, full offer to all customers, we are now prepared to meet our customer’s needs at each level, whether it’s a product, designing an entire system or fulfilling a service contract. From start to finish, we are determined to provide proactive solutions and assistance to meet the needs of each of our customers.

On a final note I would like to congratulate our people on the large number of awards and achievements recorded during the spring in particular the Hong Kong Occupational Safety and Health Award which serves as a benchmark for which we should all be proud. As always, JEC Magazine is intended to provide you with an update on JEC activities and capabilities in the region. Each issue will open new avenues through which we can serve you and your organisation better. We hope you enjoy this issue, and we invite your feedback and if you have any comments, please feel free to send them to [email protected].

Customer Satisfaction致力滿足客戶的需求

Page 5: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 5

我很高興能為大家送上新一期的怡和機器雜誌。今期我們會重點介紹怡和機器在亞太區內前線

致力滿足客戶的需求,為培養,增加和維持現有及新客戶對我們的忠誠。

為更了解客戶的需要,我們在數月前進行了一項怡和機器客戶意見調查。邀請客戶對我們在世

界主要市場作為合作夥伴、整體組織、業務、策略方案、產品以及服務提供意見。

客戶意見調查的結果將會在幾個月後出爐。調查的結果非常重要,因為有了客戶的寶貴意見,

我們就可以更清楚知道那裡做得好,那裡需要改善,在那裡需要回應我們尊貴客戶的需要,

回答客戶的疑問以及提供策略方案。

調查結果經整理、分析、研究和衡量後,我們會參考結果,進行即時、短期的和長期的服務改

善工作,為求不斷提昇業務表現,令顧客更加滿意。最重要的是,我們還會把改善工作的結果

報告客戶,讓客戶隨時得知我們在不斷進步。

通過和客戶直接交流,我們可以認清客戶的真正需要,為客戶在眾多不同平臺上提供各種策略

方案。通過聆聽客戶的需要,透過怡和機器的所有業務、專業技術、智慧和資源,分享我們的

專能,讓我們先行一步向客戶提供更好的產品和服務。將業務連成一個整體全面的服務,不論

是產品、履行服務合約或設計一個完整的系統,我們現在都可滿足客戶在各個層面上的需要。

由開始施工至完工,我們致力向每位客戶提供主動積極的策略方案和支援,以滿足客戶真正的

需要。

最後,我在這裡祝賀所有在今年春天得獎或取得成就的員工,尤其是取得香港職業安全和健康

大獎以證明我們的質數,怡和機器以此為榮。

一如既往,怡和機器雜誌會為大家報導區內怡和機器的活動和表現。每一期都會為更加滿足你

和你們機構的需要開拓新的一頁。希望您喜歡今期的內容,如果您有什麼意見,歡迎隨時以電

郵與我聯絡:[email protected]。我將非常樂意收到大家的回應。

James R Graham

關正仕

Page 6: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine6

news 簡 訊

As part of JEC’s ongoing effort to better serve our customers and realise greater cooperation and synergies among staff, the Kowloon office relocated to Sunbeam Plaza in Tai Kok Tsui on 23 May 2005. The new office is a spacious 8,100 square feet, can accommodate 70 employees and combines the Kowloon staff with part of the fire service, electrical and clerical departments now trans-ferred to Kowloon from the offices originally stationed in Central.

Likewise, the Central office relocated from Prince’s Building to a more strategic location in Jardine House on 23 May 2005. The grand opening ceremony for the new office was held on 26 May 2005 and officiated by Chief Executive, James Graham and JEC Direc-tors. Attendees included honourable guests and executives from Hong Kong Land. The new Central office will allow for the expansion of the business in the Central District and nearby areas and enable the maintenance and renovation business to improve customer service, expand coverage and explore ad-ditional opportunities on Hong Kong Island.

怡和機器為實現團隊精神,加強員工的溝通合

作,為客戶提供更優質的服務;我們於九龍區

的辦公室已於5月23日遷移到位於大角咀廣東

道的日昇廣場。新辦公室非常寬敞,面積達

8,100平方尺,可容納70名員工。除原來九龍

辦公室的員工外,部份來自中環辦公室消防、

電器和文職部門工作的員工亦遷至這辦公室投

入工作。

此外,原來位於中環太子大廈的辦公室於同日

遷往位置更有利的怡和大廈。怡和機器行政總

裁關正仕先生及多位董事於5月26日為兩所新

辦公室舉行盛大的開幕典禮。出席的嘉賓包括

尊貴的客戶及置地的高層人員。中環新辦公室

不單有助擴大我們在中區及附近的生意,並承

攬更多的工程,從而提升我們維修及保養的客

戶服務,擴大市場佔有率,在港島開拓更多

商機。

Moving Offices To Better Serve Our Customers新辦公室為客戶提供更優質的服務

Page 7: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 7

JEC Business Partners Honoured at 2005 Spring Dinner怡和機器生意夥伴出席2005年怡和機器週年晚宴

On the night of 24 March, JEC held its annual Spring Dinner at the Grand Hall of the Hong Kong Exhibition and Conven-tion Centre. For the JEC organisation, it was a long-awaited opportunity to acknowledge appreciation for the support and cooperation of key business partners and suppliers over the past year. During the dinner, Mr James Graham, CEO of JEC, formally expressed JEC’s gratitude by presenting “Business Partner of the Year 2004” awards to Armitage Shanks, Milliken Carpet and Cummins Power Generation, and by presenting “Supplier of the Year 2004” awards to Chi Shing Trading & Engineering and Wan’s Kee Yip Engineering & Metal Works.

For the staff, the annual Spring Dinner was a chance to relax and enjoy good food, camaraderie and entertainment includ-ing games of chance, competitions, singing, dancing, excellent performances by several talented employees and of course, the lucky draw.

JEC also invited several talented students from local Hong Kong universities to the Spring Dinner and honoured their academic performance with scholarships to support further study. The JEC Scholarship 2004 was presented to the fol-lowing students who demonstrated excellence in the fields of Mechanical and Electrical Engineering : Mr James Lee and Mr Kelvin Yip from the University of Hong Kong, and Mr Suker So from Hong Kong Polytechnic University.

3月24日晚上,怡和機器在香港會議展覽中心舉行了一年一度

的週年晚宴。對於怡和機器來說,這是一個期待已久的機會,

讓我們向過去一年以來給予我們支持的合作夥伴和供應商表示

謝意。在宴會期間,行政總裁關正仕先生向Armitage Shanks、

Milliken Carpet 及Cummins Power Generation頒發「2004最佳

商業夥伴獎」,並向Chi Shing Trading & Engineering 及 尹氏

基業機電鐵器工程有限公司頒發「2004最佳供應商獎」,表達

怡和機器對他們的衷心感謝。

而對於員工來說,一年一度的週年晚宴是放鬆身心、享受美

食、增進友誼和娛樂的好機會。當晚有很多精彩的節目,包括

唱歌、舞蹈表演、遊戲、比賽及員工表演,當然還有大抽獎。

怡和機器還邀請了幾位優秀的本地大學學生出席宴會,並頒發

2004怡和機器獎學金給香港大學的李誠軒和葉禮彬以及香港理

工大學的蘇家豪同學,表揚幾位在機電工程方面表現卓越,對

他們繼續深造以表支持。

Mr James Graham, CEO of JEC, presenting Long Service Awards (20 years) to dedicated JEC employees怡和機器行政總裁關正仕先生頒發長期(20年)服務獎

Mr James Graham, CEO of JEC, Mr Ben Keswick, CEO of Jardine Pacific, and guest singer Ms Jade Kwan presenting the Grand Prize Travel Coupon to lucky winner Mr Tao Kin Leung 怡和機器行政總裁關正仕先生,怡和太平洋行政總裁 Mr Ben Keswick 和表演嘉賓關心妍小姐頒發幸運大獎給陶建良先生

Samuel Hui, a talented JEC employee entertained the crowd with cantonese melodies怡和機器同事許兆銘先生為大家獻唱中文歌曲

Mr James Graham, CEO of JEC, Mr Ben Keswick, CEO of Jardine Pacific, and guest singer Ms Jade Kwan presenting the Grand Prize Travel Coupon to lucky winner Mr Tao Kin Leung 怡和機器行政總裁關正仕先生,怡和太平洋行政總裁 Mr Ben Keswick 和表演嘉賓關心妍小姐頒發幸運大獎給陶建良先生

JEC employees started off the night with a sparkling and exhilarating dance怡和機器員工以精彩歌舞表演為當晚揭開序幕

Mr James Graham, CEO of JEC, presenting Long Service Awards (20 years) to dedicated JEC employees怡和機器行政總裁關正仕先生頒發長期(20年)服務獎

Page 8: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine8

news 簡 訊

Customers, Officials and Partners Join JEC Race Night 2005商業夥伴參加怡和機器2005賽馬之夜

On 11 May, over 30 honoured customers, gov-ernment officials and business partners were invited to join JEC at the Hong Kong Jockey Club at Happy Valley. Nobody is quite sure who was the big winner of the night, but Race Night 2005 served as a good reminder of the fun and excitement when business and plea-sure are combined in the right environment. Appreciative of the overwhelmingly positive response to this event, JEC has already started planning more gatherings of this kind for the future.

5月11日,30多名尊貴的客戶、政府官員和商

業夥伴應邀參與怡和機器在跑馬地賽馬會晚間

賽事期間的設宴聚會。雖然不清楚誰是當晚的

大贏家,但賽馬之夜就肯定成功地將生意、娛

樂、刺激匯合在一起,讓大家有一個難忘的晚

上。有見是次活動受歡迎程度之高,怡和機器

已開始計劃在將來舉行更多類似的活動。

JEC Director Honoured By UK Institution怡和機器業務董事獲殊榮 Congratulations to Mr Raymond Lin who was recently granted a Fellowship by The Chartered Institution of Building Services Engineers of the United Kingdom. Closer to home, he also has been appointed as a member of the Electrical and Mechanical Ser-vices Industry Training Committee in Hong Kong.

恭喜連金水先生獲晉升成為英國屋宇裝備工程

師學會會員及在港被委任為香港政府教育局機

電工程行業培訓諮詢委員會之成員。

Page 9: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 9

JEC Scholarships Support Promising Apprentices怡和機器獎學金支助優秀學徒

For many years, JEC has been providing annual scholarships and support to students and ap-

prentices from the Vocational Training Council (VTC) programme for the Hong Kong Air-conditioning Industry. This year’s ceremony was held on 15 June at JEC headquarters. Students awarded the JEC Apprentice Scholarship 2005 include Mr Cheung Hok Wing, Mr Ho Pak On, Mr Wu Kin Kan, and Mr Yau Kai Cheung. The Certificate of Completion of Apprenticeship was also presented to the following graduating apprentices: Mr Chan Pui Keung, Mr Chow Wing Hong, Mr Kwok Chun Wai and Mr Lam Chi Wan.

Engineering is about the application of skills, knowledge and experience to conceive, design, build, and maintain products, ideas, devices, processes or systems to the benefit of the community and the region. As an organisation, the VTC plays a vital role in preparing promising young students for the technical and mechanical challenges of the modern workplace.

JEC is dedicated to supporting the VTC in developing a workforce that is trained to the highest inter-national standards, and designing apprenticeships to attract talented and motivated young persons into the industry. The apprenticeships provide the basis for a range of occupations at JEC and further career development.

Upon completion of their training and apprenticeship, a VTC graduate is a very valuable commodity in Hong Kong. The business community is always looking for young, skilled workers who have the ben-efit of proper professional training and are ready to work. In the past, JEC has sourced many excellent employees from the ranks of VTC graduates, and we will continue to support and be the beneficiaries of the VTC’s programme for many years to come.

多年來,怡和機器每年都會頒發獎學金給予就讀職業訓練局的空氣調節及冷凝

技工計劃的學徒以表支持。今年頒發獎學金的儀式於6月15日在怡和機器總部舉

行。獲頒2005怡和機器學徒獎學金的學生有:張學榮、何柏安、胡健勤、游啟

祥。另外怡和機器還向以下學徒頒發了實習證書(滿師紙):陳沛強、郭進威、林

志宏、周永康。

工程學(Engineering)是關於把技能、知識和經驗應用到構想、設計、建造和保

養產品、意念、設備、製作或系統中,以貢獻社會。作為一個培訓組織,職業

訓練局為最新業界在培養技術及機械方面的年輕學徒擔當了重要的角色。

怡和機器致力於支持職業訓練局培養一批符合最高國際標準的業界精英,提

供實習機會以吸引有才幹、積極能幹的年輕人投身這行業。透過學徒計劃,

年輕人擁有在怡和機器實習的寶貴經驗,為將來在業界發展或成為怡和機器一

份子奠下根基。

在職業訓練局完成培訓和學徒計劃後的畢業生是香港的寶貴財富。業界一直

以來都非常歡迎擁有專業技術,受專業訓練能隨時為社會服務的年輕人才加

入。受惠于此,多年來,怡和機器從職業訓練局的畢業生那裡挖掘了許多優

秀的員工。一如既往,怡和機器在未來將繼續支持職業訓練局的計劃,同時

繼續成為該計劃的受益者。

Page 10: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine10

feature story 特 寫

In 2004, this costly and needless waste of police resources led the Hong Kong Police De-

partment to introduce stricter response protocols and regulations. Under the new response

scheme, all alarmed premises now fall into one of four response categories. Going forward,

only premises with no history of false alarms will be guaranteed a full police response, while

those with a record of prior false alarms may receive no response at all.

In 2004, sensing a unique opportunity to meet and exceed customer’s security needs in Hong

Kong, JEC designed and developed a Signal Monitoring Centre (SMC) using the world’s most

advanced monitoring and security technology.

For customers, the SMC directly addresses the problem of false alarms and helps to ensure

that customers receive police response to real incidents. When alarms are triggered at a cus-

tomer’s place of business, the SMC can detect every sensor that triggered the alarm, showing

the location and when it was triggered. Such state-of-the-art technology quickly builds a clear

picture of what is happening at the customer’s premises, allowing the professionally trained

JEC operators to distinguish between a real alarm and a false alarm. In fact, the SMC is

capable of responding to over 250 individual alarm sensors from any one system at any time,

making it the most powerful system in Hong Kong.

“Individual alarm signal identification is particularly important when connected to building man-

agement systems (BMS),” says Mr Charlie Ho, Operations Manager of SMC. “With so many

zones within a building, it is critical for operators to inform the building-in-charge the exact

location of the signal received to reduce the time to investigate the case.” The SMC can also

provide video monitoring services to customers by integrating their video surveillance systems

to the centre. Video images are transmitted to the centre simultaneously with the alarm signal

whenever a sensor is triggered, allowing the operators to view the premises immediately and

help identify whether the alarm is real or false.

While the SMC’s design specifically helps JEC customers manage the risk of false alarms, the

SMC also provides a coordination point for a much wider range of additional security technolo-

gies, such as instant video, access control, CCTV, biometrics, audio, X-ray machines, detec-

tors, and perimeter protection affording customers complete peace of mind. The completion

of the SMC in 2004 catapulted JEC into a commanding presence in the growing market for

advanced security monitoring and systems in Hong Kong, and JEC has continued to grow the

business to develop strategic and related security infrastructure, as well as service and support

networks to more effectively leverage Hong Kong’s most modern signal monitoring centre.

In Hong Kong, did you know that more than 99% of alarm calls to the police are false alarms?

TRUE OR FALSE......Only JEC knows the difference

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JEC magazine 11

“For every customer, a big part of the total offer is JEC signature aftermarket service. Our li-

censed and professional service technicians provide regular and thorough maintenance checks

to ensure every system is operating correctly and not producing false alarms,” continued Mr Ho.

“To complement our alarm monitoring services, JEC also provides fire monitoring services, and

we are proud to be one of the Hong Kong companies with a license to provide fire monitoring

services that will comply with more stringent Fire Services Department standards in the future.”

This year, Sa Sa International Holdings Ltd., one of the leading cosmetics retailing and beauty

care groups in Asia, contracted JEC Security Systems to provide total security and monitoring

solutions in Hong Kong. Sa Sa currently maintains over 40 retail outlets in Hong Kong that

offer customers more than 15,000 beauty and personal care products. Whilst CCTV systems

now provide overall surveillance during opening hours, alarm system protect the shop against

break-in and vandalism after closing. All these alarm systems are connected to the JEC SMC

to ensure 24-hour alarm signal monitoring services and protection. Recently, JEC was also

selected to provide similar security solutions in Macau, where Sa Sa has further expanded its

Asian presence and opened several new retail outlets.

While the development of the SMC significantly strengthens JEC’s offer in Hong Kong, JEC has

plans to extend this expertise to other markets in the future. The long-term goal is to integrate

the Security System’s business more broadly with other region-wide JEC businesses, and to

offer region-wide security solutions that meet the requirements and challenges of customers

across a broad range of applications.

In the end, the success and growth of the JEC Security Systems can best be summed up by

the growing needs of one very important group.

“It’s all about the customer,” says Mr SH Wu, Chief Operating Officer of JEC. “This business

started with a vision of providing the most advanced and complete security solutions for our

customers through sharing our capabilities and tapping into the security sector’s collective

brainpower and resources to deliver total value to Hong Kong customers. Today, JEC is pre-

pared to meet any customers’ monitoring and security needs on any level, and we can do that

through the SMC. We can deliver everything from alarms to surveillance, CCTV, perimeter se-

curity, monitoring systems, access systems, security systems services, and much more. Both

now and in the future, we want to be part of our customers’ entire security plans.”

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JEC magazine12

由於大量的警鐘誤鳴,花費了警方人力物力及造成嚴重的浪費資源。因此,警方在2004年制

定了更嚴格的警報處理程序及規則。在新的程序中,所有安裝了警報系統的物業會分為四個

等級,這些等級是參照以往警鐘誤鳴的記錄而制定。即是說,只要過往沒有警鐘誤鳴的紀錄,

就能得到警方全力的回應,而有多次警鐘誤鳴記錄會被降至最低等級,並不會得到警方的任何

回應。

為回應香港地區客戶對高度防盜的獨特需要,在2004年怡和機器運用世界最先進的監控和防盜

技術設立了警報監控中心(Signal Monitoring Centre)。

對客戶而言,警報監控中心直接針對警報誤鳴的問題,確保客戶在真正的事故中取得警方的全

力回應。當客戶的企業觸發了警報後,警報監控中心可偵測到觸發警報的每一個感測器,評估

感測器的位置,確定觸發的時間地點。與此同時,警報監控中心的先進監控技術會即時分析及

評估實際情況,以協助怡和機器的專業監控員辨認警報的真偽。警報監控中心能夠在任何時候

從任何一個系統上偵測到250多個獨立警報感測器的位置,是香港最強勁的監控中心。

「當樓宇管理系統(BMS)連接至警報監控中心時,個別警報訊號識別是非常重要的,」警報監

控中心營運經理何智明先生表示,「一棟樓宇有這麼多個區域,為減少調查案件的時間,操作

人員能夠把接收到訊號的地點精確地通知樓宇主管是非常重要的。」此外,警報監控中心還能

feature story 特 寫

建造可信的防盜系統你可知道在香港有99% 以上的警報都是誤鳴的嗎?

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JEC magazine 13

向客戶提供錄影監控服務,把客戶的閉路監控保安系統和警報監控中心連在一起。系統連接後,

每當感測器被觸發,警報訊號和監視畫面就會同步輸送到警報監控中心以作核實,讓操作員能立

刻看到屋宇內的實際情況,從而幫助客戶識別真假警報。

警報監控中心的設計專門幫助怡和機器的客戶管理警報誤鳴的風險,同時,警報監控中心還集合

其他防盜技術,例如遠端錄影、門禁控制、生物測量、閉路監控、語音、X光機、探測器和周邊

保護等技術。警報監控中心於2004年設立,讓怡和機器加入需求日漸擴展的高科技監控防盜系

統的香港市場。怡和機器會繼續擴大警報監控中心業務,開發策略性及相關的防盜基建,包括提

供服務及支援網絡,讓我們成為香港最現代化的警報監控中心。

「對每位客戶來說,我們除提供最可靠的監控服務外,亦提供最優質專業售後服務。我們的專業

技術人員會定期進行徹底的檢查及維修,確保每個系統於緊急事故時運作良好,同時於日常運作

中不會傳遞虛假警報,」何先生說,「怡和機器還提供火警監控服務,使警報監控服務更全面。

我們自豪,能夠成為了擁有提供火警監控服務執照的香港少數公司之一,以符合未來更嚴格的消

防服務標準。

今年,亞洲領先的化妝品零售和美容集團之一的莎莎國際控股有

限公司和怡和機器防盜系統業務定下合約,為他們在香港提供全

面的防盜和監控方案。莎莎目前在香港經營超過40間連鎖店,向

顧客供應1萬5千多種美容和個人護理產品。現時,閉路監控防盜

系統在營業時間內提供整體監察,而關門後,就會啟動店內的警

報系統,防止盜賊。所有的警報系統均連接至怡和機器的警報監

控中心,確保一天24小時的警報訊號監控和防盜服務。最近,莎

莎集團進一步加強在亞洲的業務擴張,在澳門開了幾間新店;怡

和機器亦很榮幸能為莎莎的澳門店提供類似的防盜服務。

通過警報監控中心的發展,怡和機器在香港的一站式服務更強。

公司亦有計劃在將來擴大防盜監控業務的市場。怡和機器的長遠目標是更廣泛地把防盜系統業務

和怡和機器地區範圍內的其他業務整合起來,從而提供適合整個地區內的防盜方案,滿足客戶廣

泛的防盜需求。

最後,防盜系統業務的成功和發展有賴客戶對防盜監控服務不斷增長的需求。

「一切以客為先!」怡和機器營運總監胡少豪說。「我們的宗旨是利用公司的技術,結集的智慧

和資源,為客戶提供最先進完善的防盜系統。今天,通過警報監控中心,怡和機器已全面滿足

客戶不同的監控及防盜需要。從警報到監視、閉路監控、周邊保安、監控系統、門禁控制系統等

等,做到應有盡有。不論現在還是將來,我們都希望能參與客戶整體的防盜計劃。」

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JEC magazine14

case studies 項目探討

Singapore Team Beats Critical

Deadlines for Tsunami Damaged Resort

新加坡隊伍在限期前修復被海嘯

嚴重破壞的渡假酒店

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JEC magazine 15

In the wake of the tsunami disaster in December 2004, JEC Singapore was invited by an E&M consultant to study the feasibility of restoring a badly damaged five star holiday resort along Patong beach on the island of Phuket in Thailand. The most

pressing damage to the resort’s infrastructure involved the

critical Heat, Ventilation and Air-conditioning (HVAC) and electrical equipment that supported the entire resort’s air-conditioning system.

Without air-conditioning in the humid weather of Thailand, not only was the resort not fit for occupation, but also the art and architecture of the lavishly appointed resort would be ru-ined within months, adding to the already extensive physical damage and financial loss.

To quickly remedy the situation, the resort summoned a team of experts including a claim consultant (Jardine Lloyd Thompson Asia), an E&M consultant (Unipac Consulting Engineers) and valuators to assess damage and make a prompt decision on the course of action.

JEC Singapore was subsequently invited by Unipac Consult-ing Engineers (a Singapore based E&M consultant) to as-sess the damage and provide a quick and effective solution. Together with alliance partners, JEC Singapore responded by securing two chillers, shipping them to Phuket, and then installing, testing, and commissioning them within 30 days.

The resort owners were so impressed by JEC’s efficiency and effort to meet the deadlines that they invited JEC back to Phuket to complete the next phase of restoration work comprising high voltage and low voltage packages, pumps, generator sets and cooling towers. After receiving the techni-cal briefs, JEC engineers together with Unipac Consulting Engineers developed the best possible solution to exceed the customer’s expectations and meet the tight, four-month completion schedule with contractual penalties for delay.

This time, in order to meet the deadline, and fulfill the contract, JEC performed a minor miracle on behalf of the customer by securing swift delivery of generator sets. When

conventionally ordered, the lead-time for delivery of large generator sets is usually eight months. Utilising the JEC net-work, JEC Singapore sent out a call for assistance that was answered by JEC Hong Kong who sourced timely generator set solutions from their vast network of suppliers.

The JEC team once again proved that through professional service, meeting deadlines, teamwork, and understanding the customer’s complete needs, JEC can deliver solutions that address any problem in any market we serve.

2004年12月海嘯災難發生後,怡和機器新加坡公司應機電顧

問之邀,對修復位於泰國布吉島巴東海灘,一間嚴重受損的

五星級渡假酒店的可行性進行研究。酒店受到最嚴重損毀的

基礎建設涉及支撐整座酒店空調系統的冷氣及機電設備。

泰國天氣潮濕,在缺乏空調的環境下,不僅令酒店無法營業,

就連酒店內極具奢華的藝術擺設及建築也會在數月內徹底毀

壞,令原本已遭受嚴重破壞及經濟損失的酒店雪上加霜。

為迅速挽救情況,酒店號召了專家小姐,當中有賠償顧問

(怡和保險)、機電顧問(Unipac Consulting Engineers)和評估

師,對損毀情形進行評估,並在行動過程中作出迅速決策。

怡和機器新加坡公司應新加坡機電顧問公司Unipac

Consulting Engineers邀請為損毀作出評估,並提交迅速有效

的解決方案。最後,怡和機器連同策略夥伴,準備了兩組冷

卻機運送到布吉,並在三十天內完成安裝、測試及投入使用。

怡和機器的效率和努力給客戶留下深刻印象,為此怡和機器

被邀繼續完成第二階段的修復工程,包括高低壓設備、水

泵、發電機和冷卻塔。了解對方的技術簡報後,面對逾期完

工而要按照合約規定賠償的條款慣例,怡和機器的工程師和

Unipac Consulting Engineers攜手設計了最迅速可行的解決方

案,超乎客戶的預期,在四個月緊湊的施工期限內完工。

這次,為履行工程的完工期和合約的期限,怡和機器為客戶

創造了小小的奇跡,迅速為客戶提供發電機機組。如果按慣

常的訂購方法,一般大型發電機機組的交貨期為八個月。這

次充份發揮怡和機器的良好網絡,在怡和機器新加坡公司要

求支援下,怡和機器香港公司迅速給予回應,並從眾多供應

商中及時找到了發電機的貨源。

怡和機器又一次證明,通過專業的服務和團隊合作精神,再

加上洞悉客戶的全面需要,不論完工期如何緊迫,我們都能

為服務的市場提供解決方案。怡和機器作出的承諾,必能一

一兌現。

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JEC magazine16

case studies 項目探討

Once completed, the Siam Paragon in Bangkok, Thailand will be one of Asia’s largest luxury retail and entertainment complexes. Siam Paragon, a joint venture between Siam Pi-wat and The Mall Group, is located on Rama I Road, one of Bangkok’s most famous shopping streets, and the complex is situated on 52-rai (21 acres), 32 of which are earmarked for retail space and 20 for first class hotel and luxury serviced apartments.

Siam Paragon joins a long list of high-end shopping centres along Rama I and Phloenchit Roads in the heart of Bangkok, including the Mahboonkrong Center, Siam Square, Siam Dis-covery Center, Siam Center, World Trade Center, Gaysorn Plaza, Central Chidlom and Erawan Bangkok. In designing Siam Paragon, developers of the ambitious project have cre-ated Thailand’s biggest architecture contract involving more than 100 local and overseas architects and designers.

For Siam Paragon, JEC’s JMTL M&E Contracting are supply-ing and installing all the air-conditioning, ventilation systems, sanitary and fire protection systems in structures totalling an area of 45,000 square meters (encompassing eight stories and a basement). The low-rise portion of the Siam Paragon shopping centre, with retailing and parking space totalling 300,000 square meters, is scheduled to open at the end of 2005.

JEC A Proud Partner in Thailand Mega Project

怡和機器參與泰國的大型項目

泰國曼谷的Siam

Paragon 落成後,

將會是全亞洲最大型

的豪華零售及消閒中

心。Siam Paragon是

Siam Piwat和The

Mall Group的合資項目,位於曼谷最著名的Rama I購物大道,

該中心佔地52-rai (21英畝),其中的32-rai將作為零售區,而

另外20-rai將作興建一流的酒店及豪華服務住宅用途。

Siam Paragon進駐了曼谷中心地帶,與Rama I 和

Phloenchit路一連串高級購物中心,如Mahboonkrong

Center、Siam Square、Siam Discovery Center、Siam

Center、Siam Paragon、World Trade Center、Gaysorn

Plaza、Central Chidlom以及Erawan Bangkok成為一列。而

這個值得炫耀的項目發展商在設計Siam Paragon時,則創造

了泰國最大規模,有超過100多名國內外的建築師和設計師參

與的建築合約。

就有關Siam Paragon的項目,怡和機器泰國公司的屋宇設備

合約工程部為8層樓面及地下層共4萬5千平方米提供並安裝

所有冷氣、通風系統、潔具和消防系統。購物中心的低層部

分,合共30萬平方米的零售商場連停車場,預計於2005年底

開幕。

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JEC magazine 17

You Only Get

What You Plan For 一分耕耘一分收獲According to Mr Raymond Chan, Operations Director of JEC – Yangtze River Delta, that’s the wisdom that explains the dynamic growth that quickly transformed the new Standardised Health & Hygiene System business from a post-SARs idea to totally control the spread of germs and infections in hospitals to a million dollar turnkey solution that saves lives and ad-heres to the highest internationally recognised standards for hygiene. In the aftermath of SARs, a dedicated JEC Beijing project team developed a plan to combine the world’s best practices in hygiene with the best products to provide a turnkey solution to eliminate germs and cross-infection potential from the lavatory areas of hospitals and public health facilities. The result - JEC Beijing’s comprehensive health and hygiene solution earned the praise of local government officials, and subsequently the Standardised Health & Hygiene System has been installed in 3T scan rooms across all of Beijing’s most prestigious hospitals.

怡和機器揚子江三角洲業務董事陳禮健先生介紹,是怡和機器的智慧把沙士後的概念演變成為

的迅速增長的標準健康和衛生系統的業務,再伸延到徹底控制醫院裡細菌和傳染病的傳播,以

致能挽救生命,以百萬元計並符合國際社會最高衛生準則的關鍵策略方案。

沙士過後,怡和機器北京的專業隊伍設計了一個計劃,融合世界上最優良的衛生作業和產品,

提供消除醫院和公共場所洗手間的細菌及減低交叉感染的策略方案。

現在怡和機器北京的這套標準衛生和健康策略方案,獲得地方政府的高度讚賞。北京各大醫院

的3T掃描室均已安裝了這個系統。

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JEC magazine18

product focus 產品介紹

For open and closed loop water circulation systems found in

Heat, Ventilation and Air-conditioning (HVAC), small amounts

of sand, dirt and solids can significantly increase mainte-

nance and energy costs, water consumption and the use of

chemicals.

To keep systems clean and save money, JEC has been

providing customers with LAKOS Liquid Solids Separator, a

compact-sized solids separator that can effectively remove

particles as small as 0.35 microns, and contains no moving

parts that will suffer from wear and tear.

LAKOS Liquid Solids Separator can prevent sand, dirt and

other unwanted solids from becoming deposited in nozzles,

valves, piping and heat transfer surfaces, and clogging up

water cooling systems.

By utilising LAKOS Liquid Solids Separator, customers can

expect to save:

• 60-90% on maintenance costs

• 10% on energy costs

• 5-10% on water consumption

• 5-15% on chemical utilisation

This high efficiency liquid solid separator has already been

installed in Hong Kong on the following projects:

• Dorset House (sea water application)

• Festival Walk

• Hong Kong Disneyland

• MTR – Yau Ma Tei Station

• Oriental Daily

• Pacific Place 3

• Science Park

• Swire Coca-Cola (HK) Ltd.

JEC Delivers Clean Cost Saving Solutions

對空調系統的開放式或閉合式冷卻水循環系統來說,即使是少

量的沙礫、泥土和固體物質都會令維修和能源成本上升、增加

水消耗量和化學品的用量。

為保持系統清潔,同時節約金錢,怡和機器向客戶提供了

LAKOS液固分離器。這是一款體積輕巧的固體分離器,可以

有效地清除直徑小於0.35微米的微粒。此外,LAKOS液固分

離器亦沒有容易磨損的移動零件。

LAKOS液固分離器可以有效減少沙礫、泥土和其他不需要的

固體物質沉積在管嘴、閥門、管道和熱傳面上,防止堵塞冷卻

水循環系統。

利用LAKOS液固分離器,客戶可以節約:

• 60-90% 的維修成本

• 10% 的能源開支

• 5-10% 的用水量

• 5-15% 的化學品用量

這個高效節省成本的液固分離器已經安裝在香港的各大工程

項目中:

• 多盛大廈 (海水冷卻水系統)

• 又一城

• 香港迪士尼公園

• 地鐵公司 ─ 油麻地站

• 東方報業

• 太古廣場第3期

• 香港科學園

• 太古可口可樂香港有限公司

怡和機器提供清潔及節約成本的冷卻水系統

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JEC magazine 19

人 物 personality

I have always been fascinated by radio and space, and I

first became interested in amateur radio by listening to an

old short-wave receiver. I made my first radio, a germanium

diode crystal receiver at age thirteen, constructing wire

antennas from pieces of scrap wire and putting them up

everywhere, much like I do today.

Amateur radio, also known as “ham” radio, is a very inter-

esting and rewarding hobby. Not only do you get to learn

about electricity, electronics, antennas and Morse code, but

best of all, you get to communicate with radio operators from

all around the world. Through amateur radio, I’ve made a

lot of new friends and learned a lot about new and diverse

cultures. You never know who or what you will run into when

communicating with amateur radio, but over the years I have

spoken with a lot of retirees, teachers and students, engi-

neers and scientists, doctors, mechanics and technicians,

and young people.

In 1982, I passed the radio amateur examination and be-

came an official amateur radio operator. Since then, I have

been awarded several certificates recognising my achieve-

ments in radio and contacted 154 countries, which is the

record in Hong Kong. Since 1985, I have also been quite

active using amateur satelite communication.

Other ham radio activities include donating my time to radio

support services with other local amateur radio societies.

Some of the interesting events that we have supported over

the years include the Oxfam Trailwalker and the Raleigh

International Mountain Marathon.

If you would like to know more about amateur radio, drop

me an email at [email protected] and I will be more than

happy to discuss it with you.

A Radio Ham in Our Midst

我們的無線電專家

我一直對無線電和太空著迷。最初對業餘無線電感興趣是源於

收聽一部舊式的短波接收機。13歲那年我把廢棄的電線撿來

做成天線到處移動,自己動手製作了第一部無線電,是一部鍺

二極體晶體接收機,與我今天所幹的非常相似。

業餘無線電,也就是常說的「火腿族」,是有益又有趣的業餘

嗜好。你不僅能學習有關電流、電子、天線和摩斯密碼的知

識。更最重要的是,你可以和世界各地的無線電操作人員互相

通訊。借助業餘無線電,我結識了很多朋友,了解到很多不同

地區的文化。用業餘無線電通訊時,你從不能預料將會遇上誰

或遇到什麼事情。多年以來,和我通過話的包括退休人仕、

教師、學生、工程師、科學家、醫生、機械員、技術員及年

輕人等。

在1982年,我通過了業餘無線電考試,成為一名正式的業餘

無線電操作員。我已成功和154個國家聯絡過,是一個香港紀

錄。我曾榮獲多份證書以表彰我在無線電方面的成就。而自

1985年起,我亦積極參與使用業餘衛星通訊。

其他業餘無線電活動,包括貢獻私人時間與其他本地業餘無線

電團體提供無線電支援服務。多年來我們支持過的活動包括樂

施毅行者和國際雷利山頭霸王越野馬拉松。

如果想了解更多業餘無線電知識,歡迎電郵給我,我很樂意與

大家再作討論。電郵地址:[email protected]

Page 20: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine20

health & safety 健康及安全

Last year, while working on a customer’s site, a JEC supervisor was badly burned by an acci-dental blast from an overhead fuse switch. After two months of prescribed rest, the supervisor was anxious to return to work, but his injuries had not fully healed enough for him to return to work and perform his normal job duties.

In order to help the supervisor return to work, he was enrolled in a “Worker Injury Risk Man-agement” programme (WIRM) that works together with injured employees and companies to find mutually beneficial situations that can aid the employee’s healthy return to the workplace. The WIRM programme helped the supervisor return to his normal duties by initially recom-mending simple modifications to the supervisor’s job function (report writing and quotation preparation) that enabled him to remain in an air-conditioned office during the workday. The supervisor also received valuable counselling and advice from the rehabilitation consultants. That, combined with the concerns and support from his colleagues, helped him progress steadily through the difficult rehabilitation process.

Compared to prior conventional methods of rehabilitation, the implementation of the WIRM programme has dramatically improved the return-to-work rate for injured employees at JEC. It has been proven that much of our sense of self-worth and identity comes from our jobs and our ability to be productive. When that ability is taken away, injured employees may experience depression and fear in addition to physical pain. Therefore, a proactive WIRM programme and a rehabilitation consultant that reintroduces the employee to work as soon as possible is by far the most productive solution for both employee and employer.

By committing to the establishment of a formal WIRM programme across the company, JEC has reduced workers’ compensation costs, avoided the costs of hiring and training replace-ment workers, reduced fraud and most importantly, promoted employee morale. After viewing the results, we firmly believe that a well-planned and executed rehabilitation programme can bring about a win-win-win situation for our injured employees, our insurance companies and JEC.

With an aim to share JEC’s valuable experiences on this issue and gain recognition from our customers, suppliers, shareholders and peers, we recently submitted an application to The Hong Kong Occupational Safety and Health Awards to compete for The Hong Kong Federa-tion of Insurers Award for Excellence in OSH. Our application stood out from the rest of the submissions and the judges awarded us a Gold Medal in the category.

New Injury Rehabilitation Programme Creates Big Returns新復康計劃獲益良多

Mr Raymond Fung, Safety Manager, proudly holding up the OSH Awards安全經理馮卓堅為怡和機器得獎引以為榮

Mr Raymond Fung, Safety Manager, proudly holding up the OSH Awards安全經理馮卓堅為怡和機器得獎引以為榮

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JEC magazine 21

去年,一名怡和機器監督在客戶工地工作時,一吊櫃的開關掣爆炸,監督不幸被嚴重燒傷。經

過兩個月的病假休息後,監督急切地期待重返工作,但由於傷勢未完全康復,他還是不能執行

日常的工作。

為有助監督返回工作崗位,他參加了「僱員工傷風險管理計劃」,一個協助受傷員工與公司共

同尋找互惠互利的方法,幫助員工安全,健康地重返工作崗位。僱員工傷風險管理計劃最初建

議對這名監督的工作,作幾項簡單的調動(編寫報告和預備報價單),讓他日間可在冷氣辦公室內

工作,慢慢幫助他返回日常工作崗位。加上職業治療師給予監督寶貴的輔導和意見,以及同事

的關心及支持,使他續步渡過艱辛的康復期。

和以前的復康計劃相比,實施僱員工傷風險管理計劃使怡和機器的受傷員工重返工作崗位的速

度和機會大增。資料證明,自我價值與認同感很大部份來自於我們的工作能力。當失去這能力

時,受傷的員工承受肉體痛苦之餘,還有機會變得意志消沉和充滿恐懼。所以,積極的僱員工

傷風險管理計劃助員工儘快尋求職業治療師的協助和重投工作崗位,是現今對於員工和僱主雙

方最有利的解決方法。

通過承諾在公司上下建立正式的僱員工傷風險管理計劃,怡和機器減省了員工受傷的補償費用

並減省聘請和培訓替工的開支,避免了欺詐行為亦提升員工士氣。回顧這些成果,我們堅信,

一個良好規劃與執行的復康計劃可給受傷的員工、保險公司及怡和機器帶來三贏局面。

為分享怡和機器在此方面寶貴的經驗及從客戶、供應商、股東和同行間所獲取的認同,我們最

近參加了「香港職業安全健康大獎」,競逐 「香港保險業聯會職安健大獎」,並在眾多參賽公

司中脫穎而出,取得「金獎」。

JEC employees give it their all during the OSH performance which earned a silver medal for Best Performance怡和機器員工在職安健比賽當日盡全力表演贏得銀獎

Presentation of the WIRM programme held at JEC 在怡和機器公司內介紹僱員工傷風險管理計劃

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JEC magazine22

training & development 培訓及發展

The recent Sales Management System (SMS) Workshop held in Hong Kong helped kick-off a key JEC initiative to provide new training and development for the sales team to systematically meet and exceed the expectations of every customer, and to create loyal, satisfied customers who has confidence in working with JEC employees and interacting with our organisation.

Prior to the workshop, JEC benchmarked the current sales processes against market leaders across industries so that the team would have working examples of best practices that could increase the efficiency and effectiveness of the current sales processes. Best practices included eliminating redundant customer activities, creating new levels of service efficiency, establishing single points of contact across busi-nesses for customers, and sharing customer data from differ-ent sources to provide successful solutions to customers.

Mr James Graham, CEO of JEC, opened the workshop by encouraging the team to strive for greater focus on custom-ers, “We expect that you will become the experts on our customers and that you begin today by building a customer-centric organisation for the future. It is vital to our efforts that we know our customers needs as well as they do, and that we build relationships where we can repeatedly deliver on our strengths – JEC’s world-class range of solutions, prod-ucts and services.”

During the day, the sales team was divided into small groups to facilitate discussion and develop recommendations on future sales processes. The discussions focused on the role of a sales leader, creating effective sales planning and moni-toring processes, and the development and motivation of a sales team. In addition to the group discussions and recom-mendations, the team also engaged in some team building activities to stimulate additional creative thoughts regarding the customer and the sales process.

The workshop was a success on many levels, and as one participant commented, “We learned a lot by sharing our current sales processes with other departments and listen-ing to how others operate differently in the market. We have successfully simplified the way several customers deal with

Training Brings Sales Team Closer to the Customer培訓讓銷售隊伍更加貼近客戶的需要

JEC, and likewise in the future, we are determined to spread this change to a greater number of customers. Where in the past, we used to operate as many different businesses, and customers would deal with JEC businesses individually, in the future, we want customers to have the strongest relation-ship with what we are offering - one company who knows and understands their needs.”

最近,怡和機器在香港舉辦的銷售管理系統(SMS)工作坊,為

銷售隊伍提供新的培訓和發展機會打開了重要的一門。讓他們

有系統地滿足甚至超出每位客戶的期望,培養出一批怡和機器

的忠實客戶,使他們信任及與我們的員工合作交流。

工作坊開始前,怡和機器把目前的銷售手法和有關行業的市場

領導者作比較,以便銷售隊伍作最佳實例,提升目前銷售方法

的效率和效果。最佳實例包括消減多餘的客戶活動,創立新的

服務效率層次,在整個業務範圍內為客戶提供單一聯絡點,從

不同來源共用客戶資料,為客戶提供有效的解決辦法。

怡和機器政總裁關正仕先生為工作坊揭開序幕,他要求銷售隊

伍給予客戶多加關注。「我們期望你們能成為了解客戶需要的

專家。從今天起,你們要為將來建立一個以客為先的機構。」

他說道,「想客戶所想是尤關重要的,關注客戶所需,與他們

建立良好關係後就能夠重複運用怡和機器的優點,提供優秀的

策略方案、產品以及服務。」

當天,銷售隊伍分成幾個小組展開討論,對未來的銷售程序提

出建議。討論的話題集中在銷售領袖的角色,設計有效的銷售

策略及監管程序,發展銷售隊伍與銷售動力。另外,銷售隊伍

還進行了幾項鞏固團隊精神的活動,刺激了他們對客戶和銷售

程序更多創新的想法。

工作坊在多方面獲得正面評價,正如一名參加者認為,「通過

和其他部門分享我們目前的銷售程序,了解到別人在市場上不

同的運作,真的受益良多。我們已成功簡化了幾個客戶與怡和

機器的溝通模式,將來更會把這革新的方法應用到更多客戶身

上。過去,我們各自操作不同的業務,客戶與怡和機器不同的

業務人員各自來往。將來,我們要以我們的一站式方案與客戶

建立最穩固的關係,成為一間了解他們需要的公司。」

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JEC magazine 23

工程合約 contracts listing

Client Name Project Business Type Manager Involved Building Products

Able Engineering Co. Ltd. Mong Kok Ambulances Depot & Fire Station Supply of sanitaryware Victor Leung

Able Engineering Co. Ltd. Primary School & Secondary School in Shatin 38A Supply of sanitaryware Victor Leung

Capital Carpet Co. Ltd. Tai Tam International School Supply of carpet W K Lo

Chevalier Construction (HK) Ltd. A Primary School at Area 16, Yuen Long Kau Hui Supply and installation of steel door, Lawrence Wong supply of sanitaryware Victor Leung

Chevalier Construction (HK) Ltd. Secondary School at Tin Shui Wai Area 104 Supply and installation of steel door Lawrence Wong

China Harbour Engineering Co. Ltd. Kwai Chung Ambulance Depot & Fire Station Supply and installation of steel door and Lawrence Wong carpet, supply of sanitaryware Victor Leung W K Lo

China International Water & Electrical Primary School at Shau Kei Wan (SSM317) Supply and installation of steel door, Lawrence Wong Corporation Ltd. supply of sanitaryware Victor Leung

China Metallurgical Construction CAS & FSD Facilities at Site 17, West Kowloon Supply of sanitaryware Victor Leung

China State Construction Eng. (HK) Ltd. Construction of Tai Kok Tsui Complex (Ph.2) Supply and installation of carpet and Clan Hung entrance matting

Chiu Lee Construction Co. Ltd. CUHK Library Renovation Supply of carpet W K Lo

Cristalla Designs & Contracting Ltd. The Landmark Scheme Ph.5 - Back of House Supply and installation of vinyl flooring and Clan Hung wall protection system

CWF Piling & Civil Engineering Co. Ltd. CLP Substations at Wai Yip Street on KTIL No. 675 Supply and installation of steel door Lawrence Wong

David Decoration Ltd. Senior Citizen Residence at Jordan Valley Supply and installation of vinyl flooring and W K Lo linoleum

Denson Development Ltd. Secondary School at Nam Fung Road, Aberdeen Supply and installation of cable W K Lo management flooring system

Dickson Construction Co. Ltd. Construction of Rehab. Complex at Tuen Mun Supply and installation of vinyl flooring W K Lo (SS K 351)

Eastpoint Property Management Ltd. British Consulate General Premises 4/F Supply and installation of carpet Clan Hung

Fong Wing Shing Construction Co. Ltd. Cheung Sha Wan Primary School Supply and installation of cable management W K Lo flooring system and corner guard

Hanison Construction Co. Ltd. Redevelopment of KIL No. 9519 & 9520 at Supply and installation of cable management W K Lo J/O Shantung Street & Hak Po Street flooring system

Hanison Construction Co. Ltd. Flora Ho Sports Centre of University of Hong Kong Supply of sanitaryware, linoleum Victor Leung W K Lo

Hip Hing Construction Co. Ltd. CLP Substations at Wan Po Road, Supply and installation of steel door Lawrence Wong Tseung Kwan O and Mai Po

Hutchison Estate Agent Hutchison House 15/F to 17/F Supply of carpet Clan Hung

KCF Engineering Co. Ltd. YWCA Hostel (Man Fook Road) Supply and installation of laminated flooring Virginia Chan

Li & Fung (Trading) Ltd. Li & Fung at No. 888 Cheung Sha Wan Road, Supply and installation of carpet Clan Hung 8-10/F

M. Moser Associates Ltd. Allianz in Great Eagle Centre Supply and installation of carpet Clan Hung

Ming Hop Company Ltd. Educational Resources Centre Supply and installation of rubber flooring, Victor Leung supply of sanitaryware W K Lo

Ming Hop Company Ltd. Renovation & Conversion of Old Married Quarter / Supply of sanitaryware Victor Leung Female Prison at Lai Chi Kok

Ngo Kee Construction Co. Ltd. Chinese International School Extension Supply of sanitaryware Victor Leung

Nishimatsu Construction Co. Ltd. Stanley Complex at Hong Kong Supply and installation of steel door and Lawrence Wong timber door

Paul Y - ITC General Contractors Ltd. Two Primary Schools at Yau Tong (HEC) Supply of sanitaryware Victor Leung

Pricewaterhouse Coopers Ltd. Pricewaterhouse Coopers at 30-31/F. CKC, Central Supply and installation of carpet Clan Hung

Realty Cheng & Partners Construction Ltd. Ophthalmic Centre at Tuen Mun (RF M304) Supply and installation of vinyl flooring W K Lo

Savills Engineering Ltd. Lippo Centre Renovation Supply of sanitaryware Victor Leung

Shui On Construction Co. Ltd. Castle Peak Hospital Phase 2 - Block S Supply and installation of vinyl flooring and W K Lo rubber flooring

Shui On Construction Co. Ltd. A Radiotherapy Centre at Accident & Emergency Supply of sanitaryware Victor Leung Dept at Princess Margaret Hospital

Shui On Construction Co. Ltd. Castle Peak Hospital, Ph II, Stage 2 Supply and installation of PVC, rubber Victor Leung flooring and carpet, supply of sanitaryware W K Lo

SPARX Int’l (HK) Ltd. SPARX Asset Management at 31/F Supply and installation of cable management Clan Hung One Exchange Square flooring system

Tse Sui Luen Jewellery Co. Ltd. Tse Sui Luen Jewellery Shop, Yau Ma Tei & Supply and installation of hot press tile Virginia Chan Mong Kok

Wan Chung Construction Ltd. Meng Tak Primary School Supply of sanitaryware Victor Leung

Yau Lee Construction Co. Ltd. The Construction of Education Resource Centre Supply and installation of rubber flooring W K Lo Cum Public Transport Interchange at Kowloon Tong, Contract No. SS K353

Yau Lee Construction Co. Ltd. The Remodeling of Tang Shiu Kin Hospital into Supply and installation of vinyl flooring, W K Lo Ambulatory Care Centre carpet, doors & wall protection system

Yearfull Contracting Ltd. Yeung Uk Road Clubhouse Supply and installation of carpet Clan Hung

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JEC magazine24

contracts listing 工程合約

Client Name Project Business Type Manager Involved Contracting

Airport Authority Hong Kong Maintenance Services for Baggage Security Maintenance K C Chan Screening System

Asia Pacific Engineering & Construction Lifting Appliances for Tin Shui Wai Development Mechanical Handling Roy Leung Services Ltd.

Aviation Security Co. X-ray screening machine and metal detector for Security Equipment Roy Leung AVSECo.at HK Airport

Biwater Man Lee Ltd. Lifting Appliances for San Tin Low Flow Mechanical Handling Roy Leung Pumping Station

Chevalier Construction (HK) Ltd. S/I of 6T EOT Crane at Motor Hall, Tsuen Wan Mechanical Handling Roy Leung Pumping Station

CLP Power Hong Kong Ltd. Provision of Maintenance Services for Maintenance K C Chan AS/RS System

Dragages Hong Kong Ltd. S/I of FRP Cover and Bar Screen for Hong Kong Environmental Equipment Adrian Hui Airport

Dragages-China Harbour JV “FIP” Bridge Bearings for East Tsing Yi Viaduct Supply of Bridge Bearings H F Wong

Fortune Link Engineering Co. Ltd. S/I of 9T Monorail Hoist for ESF School at Mechanical Handling Roy Leung Ma On Shan

Full Fair Ltd. Depot Equipment Installation for STTL470 Railway Equipment Roy Leung Ho Tung Lau (Site A)

Hang Seng Bank Maintenance of Telelift Document Handling System Maintenance K C Chan

Hip Hing Construction Co. Ltd. S/I 8T EOT Crane for CLP Mai Po Substation Mechanical Handling Roy Leung

Hip Hing Construction Co. Ltd. Hoist Units for Transformer Room at Hanoi Road Mechanical Handling Roy Leung

HKSAR - Drainage Services Department Tai Kiu & Shui Pin Tusen Floodwater Pumping / Pipework C K Tam Pumping Station

HKSAR - Drainage Services Department Sensors & Remote Monitoring for Hong Kong Sewage Treatment Works C K Tam Island - STP

HKSAR - Drainage Services Department Installation of Transformer for Shatin Sewage Sewage Treatment Works C K Tam Treatment Works

HKSAR - Drainage Services Department Shatin Sewage Treatment Works Stage III Water Treatment Works Alex Law Ext. (Ph 2) - E&M Projects

HKSAR - Electrical and Mechanical Services Biennial Contract for the Calibration of Maintenance K C Chan Department Weighbridges

HKSAR - Electrical and Mechanical Services Maintenance of Gondola for Sai Wan Ho Maintenance H F Wong Department Hong Kong Film Archive & Island East Sport Centre

HKSAR - Electrical and Mechanical Services Decompression Chamber Refurbishment C K Tam Department

HKSAR - Electrical and Mechanical Services Automatic Carcass Splitting Machines Special E&M Project H F Wong Department

HKSAR - Water Services Department Lifting Appliances for Bowen Road, Mechanical Handling Roy Leung Magazine Gap Road and Severn Road

HKSAR - Water Services Department Yau Kom Tau WTW Supply and installation of Electric Actuator C K Tam

Hong Kong Air Cargo Terminals Ltd. Supply and Installation of Dock Leveller at Mechanical Handling Roy Leung Super Terminal 1

Hong Kong Bank Corporation Maintenance of diebold power files, material Maintenance K C Chan handling equipment and air compressor

Hong Kong Bank Corporation Maintenance of Document Handling System Maintenance K C Chan at Main Building

Hong Kong Hoi Wah Education Organization Vertical Platform for School at Harmony Road, Supply and installation of Vertical Platform Roy Leung Siu Sai Wan for the disabled

HKSAR - Hong Kong Police Force S/I of Walk Through Metal Detector Security Equipment Roy Leung

Hongkong Electric Holdings Ltd. Lifting Appliances for Lamma Power Station Mechanical Handling Roy Leung Extension

Hongkong Electric Holdings Ltd. 1T Pillar Jib Crane for HKE Lamma Power Station Mechanical Handling Roy Leung Extension

The Hongkong Land Property Co. Ltd. Vertical Platform for Prince’s Building, Central Supply and installation of Vertical Platform Roy Leung for the disabled

Hsin Chong Construction Co. Ltd. Inflatable Dam for San Tin Eastern Main Drainage Pumping / Pipework C K Tam

HUD General Engineering Services Ltd. Lifting Appliances for Pak Shek Kok Contract Mechanical Handling Roy Leung No. TP35/02

HKSAR - Immigration Department Seating for Immigration Services Training School Supply and installation of Seating Adrian Hui

Jardine Schindler Group S/I of Hydraulic Scissors Platform for Cyberport Mechanical Handling Roy Leung

Kowloon-Canton Railway Corporation Procurement of an Ultrasonic Testing Vehicle Railway Equipment Roy Leung

Leighton - Kumagai Joint Venture Lifting Appliances for Eagle’s Nest Tunnel & Mechanical Handling Roy Leung Associated Works

Leighton-China State-Van Oord Joint Venture Lift and Ramp for Pier 7 & Pier 8 Supply and installation of Lift and Ramp C K Tam System

Page 25: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 25

Client Name Project Business Type Manager Involved MTR Corporation Ltd. 1T EOT Crane at Siu Ho Wan Depot Mechanical Handling Roy Leung

Ryoden Engineering Co. Ltd. Lifting Appliances Mechanical Handling Roy Leung

Ryoden Engineering Co. Ltd. Vertical Platform for School at Site 10, West Supply and installation of Vertical Platform Roy Leung Kowloon Reclamation, Shamshuipo for the disabled

Shui On Construction Co. Ltd. Pneumatic Tube System for Princess Margaret Mechanical Handling K C Chan Hospital

Sun Fook Kong (Civil) Ltd. Inflatable Dam for Yuen Long Pumping / Pipework C K Tam

Tai Ah Engineering Co. Ltd. Porter Divider Curtain for Leung Tin Indoor Sports Equipment Adrian Hui Sports Centre

Tsuen Wan Broadway Theatre Company Ltd. Theatre Seating for Broadway Cinema at Supply and installation of Seating Adrian Hui Kwun Tong

Tsuen Wan Broadway Theatre Company Ltd. Theatre Seating for Broadway Cinema at Mongkok Supply and installation of Seating Adrian Hui

Vocational Training Council Wanchai Campus Supply and installation of Lecture Hall Adrian Hui Furniture

Walt Disney Imagineering Hong Kong Vertical Platform for H.K. Disneyland Resort Supply and installation of Vertical Platform Roy Leung for the disabled

E&M Equipment

Alliance Contracting Co. Ltd. Dragon Centre Supply of cooling tower Tony WongAsia Container Terminal Ltd. Installation of FM200 System Robin Yung

Associated HVAC Contracting Co. Ltd.; Immigration Services Training School Supply of pump, valve, actuator & fitting, Stephen Lam P&A Engineering Ltd.; and cooling tower Tony Wong South Engineering Ltd. Vico Hung

ATAL Engineering Ltd. HKSAR - Drainage Services VESDA smoke detection systems Y K Kwong

Balfour Beatty E&M Ltd. Landmark Scheme Phase 6 office building Supply and installation of gensets Peter Long

Bank of China (HK) Ltd. BOC branches in Tsuen Wan, North Point, Modification of F.S. Systems Robin Yung Shaukeiwan, Kwun Tong and Lung Hang Estate, Shatin

Chevailier (Macau) Ltd. Wynn Resorts Supply of fire rated coating Tony Wong

China Oversea (E&M) Ltd. MTRC Union Square at KIL 11080 Supply and installation of gensets Peter Long

Chun Wo E&M Engineering Ltd. Airport Skyplaza Supply and installation of gensets Peter Long

Chun Wo E&M Engineering Ltd.; Disneyland Resort Project Supply and installation of gensets and pump Peter Long Tridant Engineering Ltd.; Vico Hung Young’s Engineering Ltd.; Wing Shing Engineering Ltd.; Wong Po Kee; P&A Engineering Ltd.

Dickson Construction Ltd. Tuen Mun Rehabilitation Complex Supply and installation of gensets Peter Long Supply of valve and pump Stephen Lam Vico Hung

Emperor Group Emperor Hotel (Macau) Supply and installation of gensets Peter Long

Everfield Engineering Co. Ltd.; KIL 11151 Olympic Station Development Supply and installation of gensets and Peter Long Tung On Plumbing Co. Ltd. supply of valve Stephen Lam

Gammon Construction Ltd.; MTRC Contract 583 - Disneyland Station at Supply of pump and Coopers products Vico Hung Shinryo (Hong Kong) Ltd. Sunny Bay Y K Kwong

Guardian Engineering Ltd. BNP Paribas Hong Kong Branch VESDA smoke detection system Y K Kwong

HKSAR - Electrical and Mechanical Services Various Municipal Venues in N.T. Fire protection addition and improvement Robin Yung Department works

Hanison Construction Co. Ltd. M961-Landside Icons & Common Area Smoke curtain Y K Kwong

Hong Kong Commercial Broadcasting Co. Ltd. Upgrading of Fire Control AFA Systems Robin Yung

The Hongkong Land Property Co. Ltd. Alexandra House Maintenance order for smoke curtain Y K Kwong

Kai Shing Management Services Ltd. Shatin New Town Plaza Phase 3 Supply of cooling tower Tony Wong

Kinden Corporation Ltd. Tung Chung Cable Car Stations Supply and installation of gensets Peter Long

Kinden Corporation Ltd. KCRC East Railway LCC202 Supply and installation of gensets Peter Long

Krueger Engineering Ltd. HK Polytechnic University Phase 7 Supply and installation of cooling tower and Tony Wong separator

Krueger Engineering Ltd. Hopewell Centre Supply and installation of cooling tower Tony Wong

Leader Construction Co. Ltd. Hoi Luen Industrial Building, Kwun Tong Halon system replacement Y K Kwong

Lucky Engineering Co. Ltd. Mandarin Oriental Hotel, Macau Supply of cooling tower and liquid-solids Tony Wong separator

MTR Corporation Ltd. MTR - YMT Station Supply and installation of liquid-solids Tony Wong separator

MeCo.Engineering Ltd. Ocean Terminal Supply and installation of cooling tower Tony Wong

PCCW-HKT Ltd. JDN, WTS, PKT, KWG Telephone Exchanges Supply and installation of gensets and fire Peter Long rated coating Tony Wong

Ryoden Engineering Co. Ltd. Disneyland Deluxe Hotel Supply and installation of gensets Peter Long Riseview Corporation Ltd. Supply of valve Stephen Lam

San Wa Air-conditioning Co. Ltd. President Hotel Macau Supply of cooling tower Tony Wong

Seng Ngai Lang Tin Kon Cheng Macau Fisherman’s Wharf Supply of valve and pump Vico Hung Stephen Lam

Page 26: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine26

contracts listing 工程合約contracts listing 工程合約

Client Name Project Business Type Manager Involved Shinryo (Hong Kong) Ltd. Route 8 - Nam Wan Tunnel & West Tsing Yi Supply and installation of fire protection Robin Yung Viaduct Project

Shinryo (Hong Kong) Ltd. Kowloon Station Supply of valve Stephen Lam

Shinryo (Hong Kong) Ltd. Three Exchange Square Supply of VAV box with DDC Controls Francis Chui

Shun Cheong Electrical Engineering Co. Ltd. Princess Margaret Hospital Supply and installation of PV panel and valve Peter Long Stephen Lam

Shun Hing Engineering Shek Yam Estate Supply and installation of gensets Peter Long

Skyforce Engineering Ltd. Stonecutter Island Sewage Treatment Works Supply of cooling tower Tony Wong

Skyforce Engineering Ltd. Princess Margaret Hospital - Nurse Quarter PMH Supply of cooling tower and separator Tony Wong

Takasago Thermal Engineering Co. Ltd. TWTL 373, Yeung Uk Road Supply of pump, valve and separator Stephen Lam Tony Wong Vico Hung

The Hong Kong Hotel Ltd. Marco Polo Hong Kong Hotel Supply and installation of fire curtain Y K Kwong

Trane Hong Kong Island Place Supply of cooling tower Tony Wong

Trane Service Hong Kong World Trade Centre Supply and installation of cooling tower Tony Wong

Tung Tat E&M Engineering Co. Ltd. Macau Taipa Hotel Supply of cooling tower and fire related duct Tony Wong

Tysan Building Construction Co. Ltd. ASD-Aberdeen market Fire Curtain Y K Kwong

Wai Tat Electrical Machinery Co. Ltd.; Four Seasons Hotel Supply of pump, valve, actuator & fitting Vico Hung Tung On Plumbing Co. Ltd.; Stephen Lam Shinryo (Hong Kong) Ltd.

Windmill Engineering Co. Ltd. Lamma Power Station Extension Unit 9 Supply of pump Vico Hung

Yau Lee Construction Co. Ltd. Tang Shiu Kin Hospital Supply and installation of genset and Peter Long Ryoden Engineering fire protection Robin Yung

York International (Northern Asia) Ltd. Tsuen Wan Plaza Supply and installation of cooling tower, Stephen Lam pump and valve Tony Wong Vico Hung

York International (Northern Asia) Ltd. HASEL Supply and installation of cooling tower and Tony Wong separator

China

Shanghai Urban Construction Real Estate Co. Ltd. Shanghai Rich Garden Supply and installation of Air-conditioning F Poon system

Shanghai Tianan Center Building Co. Ltd. Tianan Center Supply of Air-conditioning equipment D Ma

Wu Ru Wu Qi Shi He Dong Waste Water Plant Wu Ru Wu Qi Waste Water Plant Supply of KTI Pumps J Gu

Shanghai Subway Shanghai Subway Repair of Hegenscheidt machine R Lam

Shanghai Tobacco Shanghai Tobacco Supply of truck washing machine R Lam

China Construction First Division Group, BJ Central Park Supply of sanitaryware B LeiThe Fifth Construction Co.

China Construction First Division Group, BJ Central Park Supply and installation of wooden flooring L FuThe Fifth Construction Co.

BJ Glory Real Estate Development Co. Ltd. Chateau Glory Supply of sanitaryware B Lei

BJ Xiang Jiang Xing Li Property BJ Fortune Plaza Supply of sanitaryware B Lei Development Co. Ltd.

Capsugel Capsugel Supply and installation of industrial flooring J Shen system

Hongta Tobacco Hongta Tobacco Supply and installation of industrial flooring G Gao system

Macau

Zung Fu Motors (Macau) Ltd. Zung Fu Motors Macau Centre Maintenance Berg Wat

Companhia de Telecomunicacoe de Macau Telecentro and CTM Main Building Maintenance Berg Wat S.R.A.L.

Holiday Inn Macau Holiday Inn Macau Refurbishment Berg Wat

EastPoint Property Consultants Ltd. Central Plaza Maintenance Berg Wat

Mandarin Oriental Macau Mandarin Oriental Macau Hotel Maintenance Berg Wat

Singapore

The Hongkong Land Property Mgt. Ltd. One Raffles Link Maintenance Bobby Han

Suntec City Management Pte. Ltd. Suntec City Maintenance Bobby Han

Molex Singapore Pte. Ltd. Molex Singapore Maintenance Bobby Han

Dairy Farm Cold Storage Maintenance Bobby Han

Jardine Cycle & Carriage Jardine Cycle & Carriage Building Maintenance Bobby Han

Page 27: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine 27

Client Name Project Business Type Manager Involved Thailand

ITO Joint Venture Suvarnabhumi International Airport Supply and installation of Air conditioning Worapoj S Second Bangkok International Airport - and Ventilation System Concourse Building

Italian -Thai PLC. Bank of Thailand - New Headquarters Supply and installation of Air conditioning Wirat T and Ventilation System, Electrical and Communication System, Sanitary and Fire Protection System

Italian - Thai PLC. Suvarnabhumi Airport Hotel Supply and installation of Air conditioning Weerapong U and Ventilation System, Electrical and Communication System, Sanitary and Fire Protection System

Siam Paragon Co. Ltd. Siam Paragon Supply and installation of Air conditioning Suradech S and Ventilation System, Sanitary and Fire Protection System

Big-C Co. Ltd. Big-C Superstore Aom Yai Supply and installation of Air conditioning Suchart T and Ventilation System, Electrical and Communication System

Syntec Construction PLC. Chedi Chiangmai Hotel Supply and installation of Air conditioning Prapatch C and Ventilation System, Electrical and Communication System, Sanitary and Fire Protection System

Syntec Construction PLC. Sofitel Sukhumvit Hotel Supply and installation of Air conditioning Suchart T and Ventilation System, Electrical and Communication System, Sanitary and Fire Protection System

Plaza 88 Entertainment Complex Operation & Maintenance Somwang A

Gaysorn Plaza Shopping Mall Preventive Maintenance Somwang A

PTT Public Company Ltd. Petroleum Research Institute Operation & Maintenance Somwang A

Sukhothai Hotel Hotel Preventive Maintenance Somwang A

Spansion Microchip Factory Preventive Maintenance Somwang A

Chulalongkorn Hospital Hospital Preventive Maintenance Somwang A

Grand China Princess Hotel Preventive Maintenance Somwang A

Chartered Square Office Building Operation & Maintenance Somwang A

Four Seasons Hotel Refurbishment Somwang A

United Broadcasting Corp. Communication Duct Cleaning Mar A

PTT Public Company Ltd. Petroleum Authority of Thailand Duct Cleaning Mar A

Queen Sirikit National Convention Center Convention Center Duct Cleaning Mar A

Sukhothai Hotel Hotel Duct Cleaning Mar A

GE Capital (Thailand) Ltd. GE Capital Data Center, Bangna Tower C Precision Air conditioning System Wuttichai K

TOT Corporation Public Company Ltd. TOT Switching Room Precision Air conditioning System Wuttichai K

Reuter Software (Thailand) Ltd. Reuter Software Precision Air conditioning System Wuttichai K

Unilever Thai Trading Unilever Skin and Hair Laboratory Precision Air conditioning System Wuttichai K

MECT Co. Ltd. Column Tower Building Automation System Wuttichai K

Thai Pineapple Canning Industry Corp., Ltd. Pornpat Building Building Automation System Wuttichai K

K.S. Thanasarn Co. Ltd. LSG Sky Chefs - Suvarnnabhumi Airport Building Automation System Wuttichai K

The Philippines

Levi Strauss Levi Strauss Factory Maintenance F Laxamana

Philamlife Philamlife Building Maintenance F Laxamana

Monde Nissin Monde Nissin Factory Maintenance F Laxamana

Rockwell Land Power Plant Mall Maintenance F Laxamana

Universal Robina Corporation Factory Maintenance F Laxamana

Page 28: New Focus on Customers · 除醫院和公共場所洗手間的細菌及減低交叉感染的策略方 案。 18 Product Focus 產品介紹 LAKOS Liquid Solids Separator – another

JEC magazine28

Jardine Engineering Corporation Principal Activities by Location

Hong Kong Headquarters13/F Somerset House • air-conditioning products & servicesTaikoo Place, 979 King’s Road • building productsHong Kong • e&m contractingTel: 852 2807-1717 • e&m equipmentFax: 852 2887-9090 • lighting fittingsemail: [email protected] • maintenance & renovationwww.jec.com • security systems

ChinaBeijingRoom 517 China World Tower • air-conditioning products & servicesChina World Trade Centre • building productsNo.1 Jianguomenwai Ave • contractingChaoyang District, Beijing 100004, PRC • e&m equipmentTel: 86 10 6505-3183Fax: 86 10 6505-2898email: [email protected]

ShanghaiRoom H-K Floor 17 Cross Region Plaza • air-conditioning products & services899 Ling Ling Road • building productsShanghai 200030, PRC • contractingTel: 86 21 6218-3888 • e&m equipmentFax: 86 21 6360-3928email: [email protected]

GuangzhouRm 1206 T P Plaza • air-conditioning products & services109-9 Liu Hua Road • building productsGuangzhou 510010, PRC • contractingTel: 86 20 8666-8813 • e&m equipmentFax: 86 20 8666-8855email: [email protected]

MacauRua de Sacadura Cabrel • air-conditioning products & services15-B R/C Macau • building productsTel: 853 253-077 • contractingFax: 853 253-076 • e&m equipment

Thailand22/F Times Square Building • air-conditioning products & services246 Sukhumvit Road, Klongtoey • building productsBangkok 10110, Thailand • contractingTel: 66 2 254-0299 • e&m equipmentFax: 66 2 254-0218email: [email protected]

The Philippines Jardine Davies Building • agricultural chemicals222 Sen, Gil Puyat Avenue 1200 • air-conditioning products & servicesMakati City • building productsThe Philippines • contractingTel: 632 843-6011 • e&m equipmentFax: 632 816-0281 • marketing & distribution

Singapore118 Lorong 23 Geylang • air-conditioning products & services#06-03/04 SCN Industrial Building • building productsSingapore 388402 • contractingTel: 65 6848-7130 • e&m equipmentsFax: 65 6747-6340


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