| Date post: | 03-Apr-2018 |
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Q6. What is your perception about different products/services provided by HDFCbank?O p t i o n s R e s p o
n d e n t s P e r c e n
t a g eLucratrive
1 5
2 5
%Not Lucratrive
3 6
6 0
%
No Idea9
1
5%
Total
6 0 10 0 %
No Idea15%Not Lucrative60%Lucrative25%
InterpretationFrom the table and graph above it can be seen that25% respondents perception about different products is lucrative.60% respondents perception
about different products is not lucrative.15% respondents have no idea.
Guru Nanak Institute of Management & Technology, Ludhiana72
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Q7. Do you want to open an account with HDFC bank?
O p t i o n s R e s p o
n d e n t s P e r c e nt a g e
Yes
2 1
3 5%
No3 0
5 0
%Will tell you Later
9
15
%
Total6 0 1
0 0 %
Will Tell youlater 15%No50% Yes35%Interpretation
From the table and graph above it can be seen that50% r esp ond ent s a re not in ter est ed to ope n a n a cco unt wit h t he ban k. 35%
respondentsare interested to open an account with the bank. 15% of the respondents say that they willtell later.Guru Nanak Institute of Management & Technology, Ludhiana
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Q8. Do you have all the documents which are required to open an account?
O p t i o n s R e s p o
n d e n t s P e r c e n
t a g e
Yes3 6
6 0%
No
2 4
4 0%
Total
6 0 10 0 %
60%40%
YesNoInterpretation
From the table and graph above it can be seen that60% respondents have all the documents which are required to open an account with
the b a n k . 4 0 % r e s p o n d e n t s d o n o t h a v e a l l t h e d o c u m e n t s w h i c h a r e r e q u i r e d t o o p e n a n account with thebank
Guru Nanak Institute of Management & Technology, Ludhiana
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Q9. Are you aware that the bank provides you a free Demat account if you open anew savings account with HDFC bank?O p t i o n s R e s p o
n d e n t s P e r c e n
t a g eYes
1 2
2 0
%
No
3 96 5
%
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Cant Say
91
5
%Total
6 0 1
0 0 %
65%15%20% YesNoCan't SayInterpretation
From the table and graph above i t can be seen that20% re sp on de nt s a re a wa re th at th e ba nk pr ov i de s a f r ee De ma t
ac c ou nt wi th n ew savings account. 65% respondents are not aware of i t . And 15% were not able to sayanything.
Guru Nanak Institute of Management & Technology, Ludhiana
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Q10.Are you aware of different terms and conditions which are very much essentialto maintain an account at HDFC Bank?
O p t i o n s R e s p on d e n t s P e r c e n
t a g e
Yes1 8
3 0
%No
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4 2
7 0%
Total
6 0 10 0 %
No70% Y es 30%
Interpretation
From the table and graph above it can be seen that30% r esp ond ent s a re fam ili ar wit h d iff er ent ter ms an d c ondi ti ons whi ch arevery muchessential to maintain account with the bank. 70% respondents have no idea about it.
Q11. Do you think HDFC Interest rates are higher than as compared to the other banks?
Guru Nanak Institute of Management & Technology, Ludhiana
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O p t i o n s R e s p o
n d e n t s P e r c e n
t a g e
Yes
4 8
8 0%
No
91
5
%Cant Say
35%
Total6 0 1
0 0 %
Can't Say5%No15% Y es 80%
Interpretation
From the table and graph above it can be seen that80% respondents are thinking that HDFC Banks Interest rate is higher than as comparedother
ban ks . 15 % re sp on den ts say that HD FC Ba nk s In tere st ra te i s lo w. An d 5% we re not able to say anything on this.Guru Nanak Institute of Management & Technology, Ludhiana
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