Pinnacle ProtectionProtecting Relationships.
ABN: 77 139 960 017
ACN: 139 960 017
Address - Level 57, MLC Center, 19-29 Martin Place, Sydney, NSW, 2000.
PO BOX - PO Box 40 Peakhurst NSW 2210
Master Licence Number: 410709670
Phone 1300 590 572
Secondary phone (02) 8959 9438
Fax (02) 8572 9984
Email - [email protected]
24/7 Contact - 0412 681 341
Pinnacle Protection have been providing professional security and trainingservices in Sydney, Illawarra, Wollongong, the Northern Beaches and theNewcastle region for over 20 years. During this time we have built a strongreputation with our clients. We specialise in providing a holistic security solution to our clients who requiresecurity services for their buildings, facilities, patrons and events, throughexcellent customer service and our team of highly qualified security personnel. Wealso provide security training to our clients for their own employees and staff onhow to remain vigilant, identify and mitigate any security threats.
INTRODUCTION
ABO
UT
US
ValuesIntegrityBe honest, fair, ethical and reliable in all our dealings.InnovateLeverage technology to find creative ways to solve problems.TeamworkWork collaboratively with employees, suppliers and clients.ExcellenceWe strive to be recognised as leaders within our field.
MissionWe are guided by our values to create safe working environments for our clientsand their patrons, and to protect their assets. We aim to provide responsive securitysolutions through a seamless service delivering peace of mind to our communityand clients. This is achieved through a team of dedicated industry professionalswho are passionate about meeting client expectations and exceeding individualneeds.
VisionQuite simply, our vision is to provide the best security services in Australia.
WHY US?
From 20+ years of experience in the industry, we have developed
superior systems and processes to get the best out of our team and
deliver for our clients. As an example, we provide daily contextualised
reports to all clients where we have been engaged for site security. While
on site, we use GPS tracking of our guards as the basis of our reports.
SUPERIOR SYSTEMS & PROCESSES
HIGH-QUALITY GUARDS
SECURITY RISK CONSULTING
Being licensed is the starting points for our guards. Due to the special
nature of jobs that we take on, our guards are provided with continuous
training in customer service and site-specific requirements for highly
sensitive sites such as places of worship and government sites.
Before providing any security services we carry out a thorough security
risk planning session with our management team that is chaired by our
founder, Michael, who is an accredited security risk consultant.
We have worked with clients across multiple sectors including
government, religious, corporate, retail, industrial, building and
materials.
We’ve always been the provider of choice because of our ability to
provide peace of mind and solve problems for clients related to:
Theft
Accountability and transparency of work performed by security
companies
Compliance requirements
Developing security awareness and internal controls
SOLUTIONS BASED
OUR SAFTEY IN NUMBERS
20+YEARS OF
EXCELLENCE
30+CLIENTS
General Security
Protective SecurityAlarm Response & Mobile Patrol SecurityEvent SecurityMonitoring & CCTV SecuritySecurity Risk Management PlanningArmed SecurityCounter-TerrorismCorporate BuildingsEmergency ReliefDrone Security
Specialised Security
Private InvestigationGovernment OrganisationsEducational Institution SecurityIndustrial, Logistic & WarehousesRetail, Loss Prevention, and ConciergeSecurityPlaces Of WorshipConstruction Sites
Manpower
Facilities ManagementServices
Cleaning ServicesBuilding Management
SER
VIC
ES W
E O
FFER
Personal Bodyguards Private or Public Events Availble 24/7 with Short Notice
CLIENT CASE STUDIES
Berlina ProjectsBerlina Projects have been utilising our servicessince 2015 across 13 projects. For one of theseprojects we were providing 24 hour security for aperiod of 6 months. For this particular site Berlinahad a designated maintenance person who waswatering the garden everyday. We decided toseize the initiative here and relieve themaintenance person of this responsibility (withthe approval of Berlina). We offered to do theservice for no additional cost as it was wellwithin our capacity and resources to do. As aresult we saved Berlina thousands in dollars.
Hume HousingWe have been working with Hume Housing since2016 and have completed over 10 projectsacross Liverpool, Telopea and the Fairfieldregion. We were contracted to protect 3 sitesthat were sprawn with cladding material. Ourcompany developed a holistic security solutionthat led to us informing tenants of fire hazards,setting up patrol points, installing CCTV andproviding 24 hour security. We were alsoselected to conduct patrols at various sites andprovide static guards to areas that weredeemed volatile.
Masjid Al NoorWe were awarded the security contract forMasjid Al Noor in 2013 and have retained eversince. On this site we have provided securitypersonnel and traffic controllers for Ramadan,Eid and Friday prayers. We were specificallyengaged for this site to ensure councilmandated requirements were met whichincluded quotas and ensuring members of thepublic did not block industrial areas with parking.As a result of our security solution incidents havedecreased by 95%. In parallel our guards havebuilt strong relationships with the localcommunity after being specifically trained tohandle religious customs and values.
BlueCHP
We were awarded a contract for 70+ projects inthe Newcastle, Sydney and Hunter region.BlueCHP required a company to ensure theirsecurity needs were met specifically for NDISsites as the clientele residing in the dwellingshave disabilities. As a result, our personnel wereput through a specialised training program toensure we could adequately cater to the needsof BlueCHP. Our scope of work includedanalysing key areas of threats, creating aspecialised managers report for each site andcommunicating with management at all times.
1 5
OU
R C
LIEN
TS
MEE
T TH
E TE
AM
Michael
Michael has over a decade's experience in thesecurity industry & is a qualified security riskconsultant. He has a deep understanding ofthe industry having worked his way up frombeing on the frontline to starting his owncompany.
Founder
Issa
Issa oversees general business operationsand provides training and leadership tostaff. He was the first employee at PinnacleProtection and has been with the companyfor 8 years.
General Manager
Mark
Mark has over 40 years of experience in thesecurity industry and is responsible forensuring compliance standards are met atall sites. He also oversees our CCTVoperation.
Head Of Compliance
SHOWCASEDSERVICES
Not only do we have a reputation to uphold but moreimportantly, we want to ensure our customers havecomplete peace of mind. As a result, we utilise a GPStracking system for all of our guards and vehicles to ensurethey are on-site and patrolling the premises according to aset schedule. We also provide a breakdown of thisinformation to our clients via regular reports.
GPS SYSTEM
Pinnacle Protection provides you with the latest CCTVcameras which are installed, tested and maintained by ourexpert staff. Our CCTV camera systems also provideflexibility to view your home or business premises remotely.You can access your CCTV systems via computer, tablet orsmart phone from anywhere in the world.
CCTV AND ALARM RESPONSE
Mobile patrols are a cost-effective way of maintaining an overtsecurity presence and provide peace of mind when full-timesecurity is not a pragmatic option. Our alarm response andmobile patrol services cater to a diverse range of clients andproperties.
MOBILE PATROL
MEMBERS OF ASIAL
410709670
HTTPS://WWW.ONEGOV.NSW.GOV.AU/PUBLICREGISTER/#/PUBLICREGISTER/CATEGORIES
MASTERS LICENSE NUMEBR:
https://www.onegov.nsw.gov.au/PublicRegister/#/publicregister/categories
WHAT DO OURCUSTOMERS SAY?
Michael and his team have always done a fantastic job for
Masjid Al Noor. Our masjid can be densely populated for special
religious occasions and is required to maintain certain quotas
put in place by the council. There is a delicate balancing act
between maintaining these quotas and being respectful of
devotees visiting the premises. Michael and his team have
struck the perfect balance since working with us from day 1.
Z I Y A D H U S S A IN
GENERAL MANAGER - MASJID AL NOOR
Michael and his team have been great to work with and a
breath of fresh air. His guards are on the ball, personable and
well-spoken. As someone who has used security companies
across multiple sites, I can wholeheartedly recommend Michael
and his team, they offer a premium service and won’t fall asleep
on the job!
JOHN M ICHAEL
PROJECT MANAGER - SOLOMON DEVELOPMENTS
Being in business for 50 years we have worked with many
security companies but have found the perfect match with
Pinnacle Protection. I would highly recommend Michael and his
team.
D E A N Q U I N E
PROJECT MANAGER - ACH CLIFFORD
I would highly recommend the Pinnacle Protection team. They
were very professional and punctual in their dealings with us.
PAUL KH OURY
CONTRACTS ADMINISTRATOR - TRADELINK CONSTRUCTIONS
We pride ourselves on our outstanding customer service. Ifyou're familiar with our history, then you know that we are asecurity company that believes in going the extra mile offering ahigh-quality service while operating with full transparency. Wewant you to know what we're doing. We've built systems andprocesses around keeping you informed to ensure you havecomplete peace of mind. We are always open to and welcomefeedback to help us continuously improve our service further.
CUSTOMERSERVICE PHILOSOPHY
ABN: 77 139 960 017
ACN: 139 960 017
Address - Level 57, MLC Center, 19-29 Martin Place, Sydney, NSW, 2000.
PO BOX - PO Box 40 Peakhurst NSW 2210
Master Licence Number: 410709670
Phone 1300 590 572
Secondary phone (02) 8959 9438
Fax (02) 8572 9984
Email - [email protected]
24/7 Contact - 0412 681 341
