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New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS...

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New technology & how it can be used Katrina Otto, Train IT Medical
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Page 1: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

New technology & how it can be used

Katrina Otto, Train IT Medical

Page 2: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

1. Explore new and emerging medical practice technology tools

2. Discuss sharing of results, recalls, health summaries and health records electronically with patients and providers.

3. Identify ways to save time and money with improved use of technology.

4. Design a strategy for assessing technology options that will suit varying practices.

Learning Objectives:

Page 3: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

“That it will ever come into general use, notwithstanding its value,

is extremely doubtful; because its beneficial application requires much time and

gives a good bit of trouble both to the patient and the practitioner;

because its hue and character are foreign and opposed to all our habits and associations.

It is just not going to get used”.

John Forbes M.D.‘The Times’ newspaper of London, 1834

opinion about the stethoscope

Page 4: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

It’s a new era!

Page 5: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Collect live diagnostic data remotely

http://myonlineclinic.com.au/

Page 6: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Explore new and emerging medical practice technology tools

Learning Objective 1:

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Patient communication: Tonic Health Media

http://www.tonichealthmedia.com.au/

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Patient Communication: Medical Channel

https://medicalchannel.com.au/

Page 9: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Integration | Connectivity | Convenience | Mobility

Online Appointments | Patient apps

Online Appointments

Read my blog: Online Appointments:

‘Do you want a Practice-centric or Patient-centric option,

or both?’

Online Appointments

Page 10: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Best Practice Software ‘Best Health’ App

Page 11: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

TelehealthSecure contact / SMS

Education & marketingResults via secure portal

Patient Portals

Page 12: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

My Online Clinic: Collect live diagnostic data remotely

http://myonlineclinic.com.au/

Page 13: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Live Video Consults

http://myonlineclinic.com.au/

Page 14: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Healthshare

ConnectMe- Secure SMS/ Email Practice to Patient

Free 30 day trial. Mention “Katrina Otto”

Page 15: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Healthshare – for practices:

Specialist Referrals Database

Select from 30/37 Health Funds to see which specialists don’t have high fees for surgeryTry it on your phones www.healthshare.com.au

Page 16: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Healthshare – for patients

www.healthshare.com.au

Page 17: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Patient Communication: GoShare Healthily

http://healthily.com.au/

GoShare is a web app that enables clinicians to prescribe information for patients, tailored to individual needs. Patients receive an email or SMS message with a link to the content.No need to register or login.

Page 18: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Apps

✓Education✓Appointments ✓Self-check-in✓Recalls✓Reminders✓Results

Page 19: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

✓Jayex

✓Healthsite

✓HotDoc

✓Auto-med

✓Medi-Records

Kiosks

Page 20: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Did You Know?

73%of people self-checking in

identified incorrect demographic information

in their patient record

Page 21: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

51languagesvia kiosk

Collect Consent | Educate | Patient Feedback Surveys

Page 22: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Automed

Patient kiosks: self-check in, check out & pay

https://automedsystems.com.au/

Page 23: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning
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Tyro

https://www.tyro.com/

✓ Integrated Easyclaims

✓ HealthPoint – new!(HICAPS alternative)

Page 27: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Surgical Partners – integrated accounting

http://surgicalpartners.com.au/

Page 28: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Doctors Control Panel

✓ Colour coded guidance for clinicians

✓ Secure portal to share patient results

http://www.doctorscontrolpanel.com.au/

Page 29: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

HotDoc – Marketing Tool

✓ Smart recalls

✓ Online appointments

Page 30: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

MedicalDirector Clinical

new widgets

Page 32: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Secure Messaging

Page 33: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Clinician/Organisation Secure Messaging Provider

1

2

3

4

5

6

7

8

9

10

STEP 1 - List the health professionals who you regularly receive and send correspondence to

STEP 2 - Look up SMP portal for provider details or ring them and ask who they use

Secure Messaging – worth the effort!

Download the cheatsheet:

http://trainitmedical.com.au/4-steps-to-secure-messaging-success

Page 34: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Digital Health

Secure Messaging

ePrescribing

My Health Record

Telehealth

Wearable Technologies etc

Page 35: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

eRX Express – order scripts from your phone

http://www.erx.com.au/express/

Page 36: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

www.digitalhealth.gov.auwww.myhealthrecord.gov.au

NSW patients first to view their pathology results in My Health RecordDownload ‘My Health Record’ detailed presentation: www.trainitmedical.com.au/presentations

NEW! NEW -MEDSVIEW!

Page 37: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Apps that are authorised to connect to My Health Record:

Learn more: https://myhealthrecord.gov.au/internet/mhr/publishing.nsf/Content/appconnect

Page 38: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Best Practice Software ‘Best Health’ App

Page 39: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

If you are looking for information that you did not receive directly - think My Health Record

Pathology & Radiology in My Health Record

Page 40: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

http://www.labtestsonline.org.au

http://www.imagingpathways.health.wa.gov.au/index.php/consumer-info

Patient Education

Page 41: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

RACGP - http://www.racgp.org.au/standards/153

Is it time to refresh your practice system?

Page 42: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Teleconsults

Page 43: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

New software that enables sharing with patient

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44

Patient HandheldCentral Repository

https://www.medirecords.com/

Page 47: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

Australian Digital Health Agency:

www.digitalhealth.gov.au

Get Started

On Demand Training (practise in the sandpit)

Training Resources

www.myhealthrecord.gov.au

Pathology

‘NSW patients first to view their pathology results in My Health Record’

Train IT Medical:

Digital Health Free Resources including Pen CAT4

Developing a ‘My Health Record’ Practice Workflow (blog)

My Health Record – your questions answered (blog)

Top 30 questions doctors ask about My Health Record with Katrina’s responses (blog)

Event Summaries (blog)

Katrina Otto’s ‘My Health Record’ detailed presentation

Digital Health – further learning

Page 48: New technology & how it can be used · Integrated Easyclaims HealthPoint –new! (HICAPS alternative) ... Tonic Health Media Tyro Whitecoat. Practice Management - further learning

[email protected]

Twitter: trainitmedical

Facebook: trainitmedical

www.trainitmedical.com.auFor more free practice resources

Thank you,

Katrina Ottowww.trainitmedical.com.au/presentationsfor a digital version of this presentation


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