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USE CASES

PROJECT: WHEN TO VOTE

Document: New Text Message Phase: 1

Authors: BAO NGUYEN Version: 1.0

Approved By: Date: September 26, 2014

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REVISION HISTORY

Version No. Created Date Description Author

1.0 September 26 2014 Use case for New Text Message Bao Nguyen

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Table of Contents

REVISION HISTORY.................................................................................................................... 2

1. USE CASE 1 NEW TEXT MESSAGE ON ADMIN PANEL .............................................. 4

1.1. SCREEN REFERENCE..................................................................................................... 4

1.2. MAIN SCENARIO...........................................................................................................131.3. ALTERNATIVE SCENARIO 1 ............................................................................................14

1.4. ALTERNATIVE SCENARIO 2 ............................................................................................14

1.5. ALTERNATIVE SCENARIO 3 ............................................................................................14

1.6. ALTERNATIVE SCENARIO 4 ............................................................................................15

1.7. ALTERNATIVE SCENARIO 5 ............................................................................................15

1.8. ALTERNATIVE SCENARIO 6 ............................................................................................15

1.9. ALTERNATIVE SCENARIO 7 ............................................................................................15

1.10. ALTERNATIVE SCENARIO 8 .........................................................................................15

1.11. ALTERNATIVE SCENARIO 9 .........................................................................................15

1.12. ALTERNATIVE SCENARIO 10 .......................................................................................15

1.13. ALTERNATIVE SCENARIO 11 .......................................................................................15

1.14. ALTERNATIVE SCENARIO 12 .......................................................................................15

1.15. ALTERNATIVE SCENARIO 13 .......................................................................................16

1.16. ALTERNATIVE SCENARIO 14 .......................................................................................16

1.17. ALTERNATIVE SCENARIO 15 .......................................................................................16

1.18. ALTERNATIVE SCENARIO 16 .......................................................................................16

1.19. ALTERNATIVE SCENARIO 17 .......................................................................................16

1.20. ALTERNATIVE SCENARIO 18 .......................................................................................16

1.21. ALTERNATIVE SCENARIO 19 .......................................................................................16

1.22. ALTERNATIVE SCENARIO 20 .......................................................................................17

1.23. ALTERNATIVE SCENARIO 21 .......................................................................................171.24. EXCEPTION SCENARIO..............................................................................................17

1.25. BUSINESS RULES......................................................................................................18

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1. Use Case 1 New Text Message on Admin PanelPre-Condition: User logins to Admin Panel successfully

Post Condition: User is at the page that New Text Message form is available

1.1. Screen Reference

Figure 1Compose message

Figure 2Choose Recipients

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Figure 3Add bulk contacts

Figure 4Validation with errors

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Figure 5Successful validation

Figure 6Upload .csvor.txtfile

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Figure 7Choose existing list contacts

Figure 8List contact display after adding

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Figure 9Schedule display

Figure 10Set schedule screen

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Figure 11Campaign Payment Info screen

Figure 12

Text campaign dashboard screen

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Figure 13Dialog confirm to buy credits

Figure 14Campaign summary screen

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Figure 15Campaign text record screen

Figure 16Campaign settings screen

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Figure 17Campaign compose screen

Figure 18Campaign confirmation screen before Finish

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1.2. Main ScenarioStep Event Response Ref. BR Ref

1 User logins to systemand click on tab New

Text Message.

The screen likeFigure 1is displayed with:+ Campaign Name.

+ MessageTextbox for user to input

message.

+ Nextbutton to continue processing.

BR1

2 User clicks on [Next]

button onFigure 1

The screen likeFigure 2is displayed with

3 options to add contact list including:

+ Add a bulk contact.

+ Upload .csv or .txt file.

+ Choose existing list.

3 User clicks on [Add a

bulk contact] button

onFigure 2

The screen likeFigure 3is displayed with

a textbox for user to input phone

numbers or cut/copy list of contactphone numbers.

ALT1, ALT2 BR2, BR3

4 User clicks on [Next]

button onFigure 3

System checks the contact database

and returns Validating Resultpop-up like

Figure 4to let user know there is errorin

adding contacts and remove duplicate

contact, invalid format phone number.

ALT15

5 User clicks on [OK]

button on Validating

Result pop-up.

System returns display of list contact like

Figure 8including:

+ List Name.

+ Date Modified.

+ Status: enabled/disabled.

+ Total: number of contacts in the list.+ Button Enable, Disable.

+ Button Add Contacts: to add new list

of contacts.

+ Button Next, Prev.

6 User clicks on [Next]

button onFigure 8

System returns SchedulelikeFigure 9for

user set the date time to send

messages.

ALT5, ALT6,

ALT7, ALT8

BR14

7 User clicks on [Next]

button onFigure 9

System returns Campaign Payment Info

screen likeFigure 11including:

+ Summary information: let user know

about message to be sent and

information of credit usage.+ Button Confirm: for user to agree to

pay credits.

ALT3,ALT9

8 User clicks on

[Confirm] button on

Figure 11

System returns Campaign Confirmation

before Finish screen likeFigure 18with

some functions:

+ Button +5000 Credits, +10000 Credits,

+20000 Credits, +25000 Credits: for user

to buy more credits.

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+ Button View Results: to see Campaign

details.

+ Button View Campaign Dashboard: to

see the Broadcast information.

+ Button Finishto finalize the campaign

and start to send messages.

9 User clicks on [Finish]button onFigure 18

System returns Broadcast screen likeFigure 12to see and edit all campaigns.

ALT10,ALT19,

ALT20,

ALT21

BR12

1.3. Alternative Scenario 1Step Event Response Ref. BR Ref

1 User clicks on

[Upload .csv or .txt]

button onFigure 2

The screen likeFigure 6is displayed for

user to upload file .xls, .csvor .txtto add

list contacts.

BR4,

BR5,

BR6

2 User clicks [Next]

button to agree to

choose recipients by

uploaded file.

System checks the contact database

and returns Validating Resultpop-up like

Figure 4to let user know there is errorin

adding contacts and remove duplicatecontact, invalid format phone number.

ALT15,

ALT16

1.4. Alternative Scenario 2Step Event Response Ref. BR Ref

1 User clicks on

[Choose lists] button

onFigure 2

The screen likeFigure 7is displayed for

user to choose existing list contacts to

send messages.

2 User clicks [Choose]

button to agree to

choose selected list

of contacts.

System returns the Contact listscreen

likeFigure 8.

1.5. Alternative Scenario 3Step Event Response Ref. BR Ref

1 User clicks on [Set

Schedule] button on

Figure 2

The pop-upscreen likeFigure 10is

displayed for user to make the schedule

to send messages.

+ Step 1: User chooses start and end

date, then possible days to run in this

period will be appeared.

+ Step 2: User selects days to run

campaign.+ Step 3: User chooses the range of time

to run in a day.

EX1, EX2,

EX3, EX4,

EX7, EX8,

EX9, EX10

2 User clicks on [Save]

button to agree to

make schedule

followed by chosen

fields.

System closes the pop-up and returns to

previous screen for user to continue

processing followed by the schedule.

ALT4

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1.6. Alternative Scenario 4Step Event Response Ref. BR Ref

1 User clicks on

[Cancel] button on

pop-up inFigure 10

System closes the pop-up and reset all

setting data in pop-up.

1.7. Alternative Scenario 5Step Event Response Ref. BR Ref

1 User clicks on [Prev]

button onFigure 3

System returns to screen likeFigure 2to

choose new list.

1.8. Alternative Scenario 6Step Event Response Ref. BR Ref

1 User selects a list

contacts and clicks

on [Enable] button

onFigure 3.

The chosen list contacts will be set

enabledto be received messages.

EX5

1.9. Alternative Scenario 7Step Event Response Ref. BR Ref

1 User selects a list

contacts and clicks

on [Disable] button

onFigure 3

The chosen list contacts will be set

disabledand not be received

messages.

EX6

1.10. Alternative Scenario 8Step Event Response Ref. BR Ref

1 User clicks on [Add

contacts] button on

Figure 3

System returns screen likeFigure 2for

user to choose another list contacts.

1.11. Alternative Scenario 9Step Event Response Ref. BR Ref1 User clicks on [Prev]

button onFigure 9

System returns to screen likeFigure 8to

view all chosen lists.

1.12. Alternative Scenario 10Step Event Response Ref. BR Ref

1 User clicks on [Prev]

button onFigure 18

System returns to screen likeFigure 11to

see the Payment Info for confirmation.

1.13. Alternative Scenario 11Step Event Response Ref. BR Ref

1 User clicks on

[Cancel] button

System closes current dialog confirm.

1.14. Alternative Scenario 12Step Event Response Ref. BR Ref

1 User clicks on [Back

To Confirmation

Page] button

System returns Campaign Confirmation

screen likeFigure 18.

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1.15. Alternative Scenario 13Step Event Response Ref. BR Ref

1 User clicks on

[Settings] tab on

Figure 15

The screen likeFigure 16is displayed for

user to change settingsincluding

Campaign Nameand Schedulefor the

campaign.

1.16. Alternative Scenario 14Step Event Response Ref. BR Ref

1 User clicks on

[Compose] tab on

Figure 15

The screen likeFigure 17is displayed for

user to change text message for the

campaign.

2 User clicks on [Save]

button

The newly-editted text message will be

saved.

ALT17,

ALT18

1.17. Alternative Scenario 15Step Event Response Ref. BR Ref

1 User clicks on [Next]

button

System checks the contact database

and returns Validating Resultpop-up like

Figure 5to let user know there is no error

in adding contacts.

1.18. Alternative Scenario 16Step Event Response Ref. BR Ref

1 User clicks on

[Cancel] button

Uploaded file will be deselected.

1.19. Alternative Scenario 17Step Event Response Ref. BR Ref

1 User clicks on [Reset

Changes] button

All current changes will be reset.

1.20. Alternative Scenario 18Step Event Response Ref. BR Ref

1 User clicks on [Send

Test Message] button

One test message will be sent to user

(Campaign Manager).

1.21. Alternative Scenario 19Step Event Response Ref. BR Ref

1 User clicks on [View

Results] button on

Figure 18

System returns Campaign detailsscreen

likeFigure14.

2 User clicks on [Text

Records] tab on

Figure 14

System returns Text Recordsscreen like

Figure15including fields:

+ Id: the sequence number

(ascending).

+ Contact Name.

+ Phone Number.

+ Message Status.

+ Time(CST)

+ ButtonExport: to export text records

information into an .xls, .csvfile.

+ Searchbox: to search contact

ALT12,

ALT13,

ALT14

BR13

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1.22. Alternative Scenario 20Step Event Response Ref. BR Ref

1 User clicks on [Visit

Campaign

Dashboard] button

onFigure 18

System returns Broadcast screen like

Figure 12.

1.23. Alternative Scenario 21Step Event Response Ref. BR Ref

1 User clicks on [+5000

credits], [+10000

credits], [+20000

credits] or [+25000

credits] button to

add more credits on

Figure 18

The confirm dialog is displayed for user

to buy more credits likeFigure 13.

2 User clicks on [Ok]

button to agree to

buy more credits onFigure 13

- System will close showing dialog and

decrease users credit.

- The Summary informationonFigure 18will be updated.

ALT11

1.24. Exception ScenarioStep Event Response Ref. BR Ref

EX1 Start datein schedule

are not inputted

Display error message Start date is

required.

EX2 Start dateis inputted

wrong format

Display error message Please enter a

valid start date.

EX3 User does not select

the days on which

campaign runs.

Display error message Please select at

least one day to run campaign

EX4 User does not input

name of schedule.

Display error message Name of

schedule is required.

EX5 User does not choose

a list contacts and

clicks on [Enable]

button onFigure 8

Display warning message Please select

list contacts to enable.

EX6 User does not choose

a list contacts and

clicks on [Disable]

button onFigure 8

Display warning message Please select

list contacts to disable.

EX7 User chooses the start

date which is similar

with end date or viceversa

Display warning message Start date

and end date cannot be the same.

EX8 User chooses the start

datewhich islater

thanend date

Display error message:

The end date must be

later than start date.

EX9 User chooses the start

time which islater

than end date in

range of time

Display error message:

The end time must be

later than start time.

EX10 User chooses the start Display warning message Start time

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time which is similar

with end time or vice

versa

and end time cannot be the same.

1.25. Business Rules

ID Item RuleBR1 Message Requiredfield, data type is text, maximum 160characters

BR2 File typeto be

upload

The File type is either .csv, .txtor .xls

BR3 List of customer files

when Choose

existing list

Each list includes:

+ Name(of list)

+ Size( number of contacts in list).

+ Created(date)

+ Status

+ Id

BR4 Choose existing list

contacts

User is able to select multiple lists and only contacts with a

enabled status are received messages.

BR5 Start date Has format MM/dd/YY

BR6 Range of time to

send messages

The start time must be earlierthan end time, and the range of

time must belong to a specific day.

BR7 Search box inFigure

15

Allows to search contact name and message status.

BR8 Enabled list of

contacts

Only enabledcontact lists can be received messages, the

disabled lists cannot be received messages.

BR9 Phone number in two

contact lists

When user chooses listAand listBto send messages. If there is a

phone number in both list A(Deactivated), and in list B(Active),then this phone number will not be received message.