Date post: | 23-Jan-2017 |
Category: |
Career |
Upload: | daniel-zrymiak |
View: | 62 times |
Download: | 0 times |
New Tricks for “Old Dogs”Transitioning and Adapting Quality Professional Experience
To New Industries and Opportunities
ASQ Calgary Fall Conference
Nov. 4, 2016
Daniel Zrymiak, ASQ Fellow
Regional Director, ASQ Region 4 (ASQ Canada)
Managing Your Career Transition
Critical To Quality Segments for Managing Your Career Transition:
• Desire
• What is driving the change? Why is this change right for you?
• Bring To Table
• Existing Skills, Experience, Capabilities
• Industry Participation: (see following slide for examples from Oil and Gas)
• Add New
• Incremental Skills needed
• Capabilities to train on the job or upgrade during career transitions
• Credentials
• ASQ Mentorship, ASQ Certifications, Professional and Academic Training
• Ride The Wave
• Identify and align with prevailing trends and preferences
• Connect and couple Quality with positive and popular initiatives including:• Productivity, Business Transformation, Organizational Development, Due Diligence, M&A
• Social Responsibility, Safety, Environmental Mgmt., Employee Empowerment, First Nations
• Non-Profit, Public Service (Healthcare, Education) – can’t be offshored nor outsourced________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Industry Participation – Oil and Gas
Summary of Advantages of Oil and Gas Experience to be leveraged
(per article by James Baker):
• Project Management, Working Under Pressure
• Complex projects with multiple contractors and mission-critical outcomes
• Working In Difficult and Diverse Environments
• Multiple outdoor and weather conditions, field based roles, international
• Operations, contract, complex engineering, documentation, and administration
• Managing Large Value Contracts
• High value with considerable risk and visibility to success or failure
• Health and Safety Excellence
• Shortcuts in safety not an option, risk management, care and control
• Technically Challenging Projects
• Ability to learn, reason, organize, and implement knowledge and information
• Combination of engineering, infrastructure, operations, and personnel
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 1: Sales and Marketing to Service Quality
Desire
• Reorient role to improve success
Bring To Table
• Marketing Academic background
• Sales, Customer Service training
Add New
• Customer Experience, Service Quality
• ISO 9002, Quality Circles
Credentials
• ISO 9000 Systems Lead Auditor
Ride The Wave
• Adopt a customer-centric approach to
sales and marketing per Tom Peters
“In Search of Excellence”
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 2: Service Quality to Manufacturing
Desire
• Shift to making “products”
Bring To Table
• ISO Quality Systems, Quality
Improvement,
• Document/Record Control
Add New
• Design, Inspection, Destructive
Testing, Calibration
• Statistical Process Control, Logistics
Credentials
• ASQ CQE, CQA
Ride The Wave
• Adopt Total Quality Management and
Operations Management methods (i.e.
Theory of Constraints, Quality
Engineering)________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 3: Manufacturing to Medical Devices
Desire
• Go to where Quality is mandatory
Bring To Table
• ISO 9001, Quality Mgmt. Systems
• Audits, CAPA, Product Controls
Add New
• FDA, CE Mark, Health Canada rules
• Regulatory Affairs, Traceability
Credentials
• ASQ Biomedical, HACCP
Ride The Wave
• Link to innovative technology that
saved healthcare costs, improved
reliability, and in growth stages of
market
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 4: Medical Devices to Software QA
Desire
• Software QA had higher demand and
compensation ranges
Bring To Table
• Verification, Validation, Peer Reviews
• Configuration Management
Add New
• Software Test, Automation
• Project Mgmt., Business Analysis
Credentials
• ASQ CSQE
Ride The Wave
• Increase in Software QA due to
“Dot.Com” boom and adoption of
technology solutions in the workplace
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 5: Software QA to Applications Delivery
Desire
• More managerial role with greater
span of control
Bring To Table
• Planning, Project Mgmt., Defect Mgmt.
Add New
• IT Service Mgmt., IT Operations
• Program Mgmt., Team Mgmt.
Credentials
• ITIL, CMMI
Ride The Wave
• Applications projects were more
frequent with more opportunities
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 6: Apps. Delivery to Perf/Ops Excellence
Desire
• Quality Management consulting role
not targeted for offshoring
Bring To Table
• Prior experiences, professional skills
• Experience with technology solutions
Add New
• Lean/ Six Sigma methodologies
• Cost-orientation, Executive interaction
Credentials
• ASQ CSSBB, Master Black Belt (TBD)
Ride The Wave
• Orientation to business transformation
and technology-driven cost efficiencies
• Advanced role as quality expert with
more staffing stability and predictability
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Transition 7: Worker to Teacher/ Author/ Presenter
Desire
• Expand professional profile, earnings,
and sponsorship to attend
conferences and events.
Bring To Table
• Source knowledge, enthusiasm
• Willingness to engage, malleability
Add New
• Technical Training techniques
• Impactful communication, Structure
Credentials
• Technical Trainer, Editor mentorship
Ride The Wave
• Enhance day-job and serve existing
demand for captivating writers and
speakers.
• Someday will be a Keynote Speaker________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Managing Your Transition: Next Steps
Critical To Quality Components for Managing Your Career Transition:
• Desire
• Visualize and capture your emotional desire – sustain persistence
• Bring To Table
• Itemize your personal inventory of capabilities – Gallup Strengthsfinder
• Align and prioritize with the demands and desires of your target destination
• Add New
• Understand the demands and work to address personal gaps
• Learn how to learn, devote time to self-enrichment and personal pursuits
• Credentials
• Use Informational Interviews to make contacts and elicit target knowledge
• Pursue mentorship, ASQ Certifications, Professional and Academic Training
• Ride The Wave
• Connect and couple Quality with positive and popular initiatives
• Understand and adapt to ongoing trends (i.e. globalization, technology)
• Prepare now for world in 2017, 2020, 2036________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)
Questions and Next Steps
ASQ is a source and provider of the Quality Body of Knowledge to
support Career Transitions and professional growth
ASQ Members are a source of mentorship and expertise
• Explore ASQ
– locally at http://www.asqcalgary.org
– globally at www.asq.org
• Attend the ASQ programs & events in person and virtually
• Follow ASQ Influential Voices, ASQ Career Connection
• Join ASQ Community groups on www.linkedin.com
• Support your local ASQ Section and ASQ Divisions
Daniel Zrymiak; Surrey, BC, Canada
________________________________________________________
New Tricks for “Old Dogs” ASQ Calgary Conference 2016
Daniel Zrymiak, ASQ Fellow, RD Region 4 (ASQ Canada)