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WHAT’S THE FUTURE OF CONTENT MANAGEMENT?

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HINT: THINK BIG

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●  President,  AIIM  ●  Technology  and  Associa:on  

evangelist  ●  Author:  

●  8  Things  You  Need  to  Know  series  ●  Informa7on  Chaos  vs.  Informa7on  

Opportunity  ●  OccupyIT:    A  Technology  Manifesto  ●  Content  Management  2020  ●  Digital  Landfill  blog  

●  @jmancini77  ●  hCp://info.aiim.org/digital-­‐landfill  

 

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DIGITAL DISRUPTION

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The 3 DISRUPTERS

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The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes

DISRUPTER #1 -- CONSUMERIZATION    is  transforming  what  users  expect  from  applica:ons  and  

how  we  deliver  them.      

DISRUPTER #2A & #2B -- CLOUD AND MOBILE are  crea:ng  an  expecta:on  of  anywhere,  any:me  access  and  transforming  how  we  engage  with  customers  and  employees.  

 

DISRUPTER #3 -- THE INTERNET OF THINGS is  genera:ng  massive  amounts  of  new  data  and  informa:on,  

crea:ng  enormous  new  challenges  and  opportuni:es.    

10  THE DIGITAL STAKES ARE RISING…

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WHAT DOES IT MEAN WHEN…

12  Source:    IBM  Insight  Conference  

THE LARGEST TAXI COMPANY IN THE WORLD

OWNS NO CARS.

13  Source:    IBM  Insight  Conference  

THE LARGEST CONTENT PLATFORM IN THE WORLD

CREATES NO CONTENT.

14  Source:    IBM  Insight  Conference  

THE LARGEST BOOKER OF ACCOMODATIONS IN THE WORLD OWNS NO HOTELS.

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IT MEANS DIGITAL IS NOW THE WORLD’S CURRENCY.

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AND EVERY BUSINESS, NO MATTER HOW WELL ENTRENCHED, COULD

BECOME THE NEXT BLOCKBUSTER.

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CONTENT MANAGEMENT IS AT THE HEART OF THE REVOLUTION.

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BUT IT NEEDS TO EVOLVE TO THE NEXT LEVEL – AND THINK MUCH

BIGGER.

WHY does “ECM” no longer seem to fit?

More than half of organizations (52%) are working towards a company-wide ECM capability, but only 14% have completed it.

2015  –  AIIM  “ECM  Decisions”  

61% of organizations with ECM systems have no connection between those systems and their ERP/finance systems.

2015  –  AIIM  “ECM  Decisions”  

Only 39% have some degree of mobile access to their ECM systems.

2015  –  AIIM  “ECM  Decisions”  

62% of organizations with ECM systems are still strongly reliant on their file-shares.

2015  –  AIIM  “ECM  Decisions”  

60% of organizations with ECM systems say… “Gaining user adoption has been a big problem for our ECM project.” 2015  –  AIIM  “ECM  Decisions”  

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The future of Content Management Is being shaped by 3 forces…

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1 – The “appification” of business processes.

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“Enterprise” solutions are being bought by the drink, and assembled with no-code or

low-code solutions.

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2 – Analytics.

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We finally have tools to understand all of the mysterious “dark data” in our organizations

and extract value from it.

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3 – Infonomics.

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“Infonomics” means information assets have value and must be managed, secured,

optimized, and protected like any other business asset.

32  Source:    IBM  Insight  Conference  

Content and Information Management are key to turning Digital Disruption into

Digital Opportunity.

33  Source:    IBM  Insight  Conference  

Find out how at #AIIM16.

CLICK HERE FOR DETAILS.

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RESOURCE CHECKLIST (all free; just click on them!)

The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes