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Health Alert Network
Funded by CDC under BT Grant Method for alerting public health officials in
case of urgent public health issues Grants given to 50 states and largest cities Each HAN independently developed and
implemented Some coordination nationally, with a goal of
eventual integration
NYC HAN – What is it?
Web-based repository of information on urgent and emergent public health issues
Alerts from CDC, DOHMH, and other sources
Document library on public health issues
Online community to exchange ideas
NYC HAN – What is it?
Provides flexible security to restrict access to some information
Low barriers to entry to public areas, high barriers to secure areas
Ability to send patient pictures and other sensitive data securely
NYC HAN – What is it?
Web-based HAN is “pull” method; Supplemented with “push” alerting
Dialogic Communicator NxT allows for sending emails en masse, as well as faxing and calling participants
Premier Global Services messageReach and faxReach products for backup
NYC HAN – why this approach?
Can reach providers quickly in an emergency Redundant capabilities in case normal means
of communication are not available “Dual use” By providing info that is used on an ongoing
basis, we hope to make the HAN somewhere providers are accustomed to go and will know to look to in an emergency
You can access HAN from anywhere
NYS and NYC
DOHMH and DOH? HAN, HIN, HPN? Why so many systems? How do they relate? Where should providers in NYC turn?
NYC and NYS Comparison of Systems
Function NYC DOHMH NYS DOH
Provider Access to Health Alerts
HAN –website and email HAN – website only
Public Health Info for Providers
HAN HPN
Disseminating info to local health departments
N/A HIN
Online community for providers
HAN N/A
Provider Portal to Department Applications
NYC MED HPN
Where are we now? - Pull
HAN launched in February 2003 17,000 DOHMH and Medical Provider Subscribers All hospitals represented Specialized secure areas for Weapons of Mass
Destruction Advisory Group, Diabetes and Depression Collaboratives, DOHMH On Call Physicians, Pandemic Flu, CRI, IMS Liaisons
Document library has thousands of documents from a variety of sources
VisualDx Software for diagnostic support NYCMED portal allows for single sign on to all
DOHMH provider applications
Where are we now? – Push
Dialogic and Premier Global web-based broadcast alert system
Alerts sent out via email and fax Can send from anywhere On Call Staff 24x7 Alerts sent within 2 hours Weekly “Recently on the HAN” emails
Where are we going?
More content in HAN Document Library More applications – training and others Conferencing feature revisions to improve
user-friendliness Increase user base – market to hospitals and
non-hospital-based providers Increase web site usage – most HAN
subscribers only use email alerting
How to Get On the HAN
DOHMH employees have automatic access, must use tokens to log in
External medical providers go to www.nyc.gov/health/nycmed and register. It only takes a few minutes
Any problems registering or logging in? Call 1-888-NYCMED9
Questions or Comments?
Call Dale Rosenberg, HAN Coordinator 347 865-5512
Call NYCMED Help Desk Line 1-888-NYCMED9
Write to [email protected] or [email protected]