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New York Investor Day New York Investor Day Tuesday, October 4, 2011
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Page 1: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

New York Investor DayNew York Investor DayTuesday, October 4, 2011

Page 2: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Mike BarnesMike BarnesMike BarnesMike BarnesSignet CEOSignet CEO

Page 3: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Forward Looking Forward Looking StatementsStatements

F d L ki St t t Thi t ti t i t t t hi h f d l ki t t t ithi th iForward-Looking Statements - This presentation contains statements which are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements, based upon management’s beliefs and expectations as well as on assumptions made by and data currently available to management, appear in a number of places throughout this presentation and include statements regarding, among other things, our results of operation, financial condition, liquidity, prospects, growth, strategies and the industry in which Signet operates. The use of the words “expects,” “intends,” “anticipates,” “estimates ” “predicts ” “believes ” “should ” “potential ” “may ” “forecast ” “objective ” “plan” or “target ” and other similarestimates, predicts, believes, should, potential, may, forecast, objective, plan or target, and other similar expressions are intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance and are subject to a number of risks and uncertainties, including but not limited to general economic conditions, the merchandising, pricing and inventory policies followed by the Signet, the reputation of Signet and its brands, the level of competition in the jewelry sector, the cost and availability of diamonds, gold and other precious metals, regulations relating to consumer credit, seasonality of Signet’s business and financial market risks, deterioration in consumers’ financial condition, exchange rate fluctuations, changes in consumer attitudes regarding jewelry, management of social, ethical and environmental risks, inadequacy in and disruptions to internal controls and systems, changes in assumptions used in making accounting estimates relating to such items as extended service plans and pension, and risks relating to our being a Bermuda corporation.

For a discussion of these and other risks and uncertainties which could cause actual results to differ materially, see the “RiskFactors” section of the Signet’s Fiscal 2011 Annual Report on Form 10 K filed with the U S Securities and ExchangeFactors” section of the Signet’s Fiscal 2011 Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission on March 30, 2011. Actual results may differ materially from those anticipated in such forward-looking statements. Signet undertakes no obligation to update or revise any forward-looking statements to reflect subsequent events or circumstances, except as required by law.

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Page 4: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Program Program Evolving specialty retail jewelry modelUK Division Rob AndersonUK Division - Rob AndersonUS Division - Mark Light

d US tiand US executivesQuestionsLunchTravel to storesTravel to storesStore toursR t t M h tt

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Return to Manhattan

Page 5: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Why Invest in SignetWhy Invest in Signet

Competitive strengths driving profitable market shareshare

Superior operating model & strong balance sheetMajor initiatives & growth opportunities

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Major initiatives & growth opportunities

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Superior InSuperior In--Store ExperienceStore Experiencepp pp

Best-in-class customer serviceAim to recruit best and brightest

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gFocus on training & development

Page 7: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

People & SystemsPeople & Systems

Experienced and well trained team

Innovative systems

“Test before we invest”

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Page 8: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Established Competitive StrengthsEstablished Competitive Strengths

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Page 9: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Power of BrandsPower of Brands

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Page 10: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Creating Powerful Competitive Creating Powerful Competitive StrengthsStrengthsStrengthsStrengths

Brand differentiation Digital marketing Virtual inventory

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yCustomer Assisted Selling System

Page 11: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Responding to Consumer NeedsResponding to Consumer NeedsGrowing

importance ofimportance of brands

Changing h ishopping

patterns

Digital

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environment

Page 12: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Management ApproachManagement Approach

Execute to trendExecute to trend

M &Manage expenses & assets

Innovation

Gain profitable share

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Page 13: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Management PrioritiesManagement PrioritiesBuild and maintain a strong

b l h tbalance sheet

Re-invest in business

Support new initiatives

Shareholder returns

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Page 14: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Rob AndersonRob AndersonChi f E ti UK Di i iChi f E ti UK Di i iChief Executive, UK DivisionChief Executive, UK Division

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Page 15: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

SummarySummary

Business overviewBusiness overview

UK th t t UK growth strategy differentiated store brands multi-channel initiatives focused execution

Financial performance

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p

Page 16: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

H.SamuelH.SamuelH.SamuelH.Samuel

No.1 jeweler in UK

Targets mid market

11% of Signet’s sales

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Page 17: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Ernest Jones Ernest Jones

No.2 jeweler in UK

Targets upper mid market

9% of Signet’s sales

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Page 18: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

UK Retail Market Map UK Retail Market Map (ex independents)(ex independents)(ex. independents)(ex. independents)

£250

GoldsmithsErnest Jones

BeaverbrooksHIGH

Fraser HartH Samuel

Estimated Average Transaction Value

LOW

ArgosWarrenJames

Value

FEW MANYRANGE OF PRODUCTS

F. Hinds

£0

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RANGE OF PRODUCTS

Page 19: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Contrast Between US & UKContrast Between US & UKMerchandise MixMerchandise Mix 7%

28%8%7%

30%10%

US Division

UKDivision

Diamonds Gold & silver

Division Division23%12%75%

Diamonds Gold & SilverOther jewelry Watches

Diamonds Gold & silverOther jewelry WatchesGifts & other

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Page 20: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

UK Growth StrategyUK Growth Strategygygy

Differentiated store brands retail formatsretail formats merchandise marketing marketing

Multi-channel opportunitiesF d tiFocused execution

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Page 21: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Store Brands Positioning Store Brands Positioning Store EnvironmentStore Environment

Updated storeUpdated store designs

Better customer service

Increased focus on brands

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brands

Page 22: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Store Brands PositioningStore Brands PositioningB d d M h diBranded Merchandise

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Page 23: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Store Brands PositioningStore Brands PositioningDifferentiated & Exclusive BrandsDifferentiated & Exclusive Brands

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Page 24: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Store Brands Positioning Store Brands Positioning Marketing InitiativesMarketing Initiatives

Focus on optimising mix

Partner with third party brands

In-store events

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Page 25: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Multi Channel OpportunityMulti Channel OpportunityCreating synergy

f i tifrom existing infrastructure

Strong base to build frombuild from

ContinuallyContinually upgrading capabilities

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capabilities

Page 26: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Focus on ExecutionFocus on Execution

Customer service

In-store efficiency

Investment in IT

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Page 27: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

UK Performance YTDUK Performance YTDChanges in

Sales Same store sales

Exchange impact

Salessales impact

YTD Fiscal 2012H.Samuel $160.9m 3.0% 7.4% 8.7% Ernest Jones $143.0m -1.6% 7.1% 4.4%UK division $303.9m 0.8% 7.3% 6.7%

Operating income $2.6m down by $0.7 million

Fiscal 2011 included $0.9 million disposal gain$ p g

Operating margin 0.9% down by 30 bpts

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Page 28: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Major Competitive AssetMajor Competitive Assetj pj p

Market leader in UKMarket leader in UK

Largest mid market specialty jeweler inLargest mid market specialty jeweler in Europe

Strategic partner for international mid-k t t h & j l b dmarket watch & jewelry brands

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Page 29: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

MARK LIGHTMARK LIGHTPresident & CEO, US DivisionPresident & CEO, US Division

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Page 30: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Growth StrategyGrowth Strategy

Drive store productivityp y bridal category branded merchandise

Space growth potential to increase selling

space Use technology to

enhance sales andenhance sales and execution

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Page 31: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Superior InSuperior In--Store ExperienceStore Experience

Customer serviceCustomer service central to selling bridal jewelry

“Our People Make pthe Difference”

Consistent use of best practice

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Page 32: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

“Our People Make The Difference”“Our People Make The Difference”pp

R it d t iRecruit and retain the best

Promote from within

Longevity of staffing

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staffing

Page 33: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Merchandising & Supply Merchandising & Supply ChainChainChainChain

Merchandising teamg

Virtual inventory and Virtual inventory and personalized jewelry

Supply chain expertise

Branded merchandise

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Page 34: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Branded Bridal SalesBranded Bridal Sales

Leo: recognized as the most successful branded diamond programbranded diamond program

Neil Lane Bridal: rolled out to all stores over last 15 months

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over last 15 months

Page 35: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Bridal AdvertisingBridal Advertising

Ability to develop brands using national television advertisingadvertising

“P t f Ch i ” “Partner of Choice”

Testing different strategies

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Page 36: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

InIn--house Customer Financehouse Customer Financeouse Custo e a ceouse Custo e a ce Tailored to our

customers needsDesigned to support

sale of jewelry not to sell credit

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Page 37: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Branded, Differentiated & Branded, Differentiated & ExclusiveExclusive

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Page 38: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Third Party BrandsThird Party Brands

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Page 39: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Core MerchandiseCore Merchandise

Benefit from store brand equity

Strong value proposition

Quality of execution

Scale advantage

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Page 40: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

US Real Estate Driven by Kay US Real Estate Driven by Kay and Jaredand Jaredand Jaredand Jared

Kay mall1

Kay off-mall Jared2

Kay/Jared total

Change in

2Regional b d Total

Change in

space2mall1 mall Jared2 total space2 brands Total space2

Jan 2008 789 105 154 1,048 13% 351 1,399 10%Jan 2009 7953 131 171 1,097 7% 3043 1,401 4%Jan 2010 794 129 178 1,101 2% 260 1,361 (1)%Opened 2 2 2 6 - 6

Closed (16) (3) - (19) (31) (50)Closed (16) (3) - (19) (31) (50)Jan 2011 780 128 180 1,088 0% 229 1,317 (2)%Openings planned 9 11 3 23 - 253 Closures forecast (9) (5) - (14) (21) (35)Jan 2012 forecast 780 134 183 1,097 1% 208 1,305 0%

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1. Includes stores in downtown locations2. A Jared store is equivalent to about four mall stores in size3. Includes two regional stores rebranded as Kay in Fiscal 2010

Page 41: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Emotionally Connected TechnologyEmotionally Connected Technology

Based on our consumer insights

Personalized jewelry & virtual inventoryy

Sales opportunitySales opportunity

S l d t

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Scale advantage

Page 42: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Fiscal 2012 YTD US PerformanceFiscal 2012 YTD US PerformanceChanges in

Sales Same store sales

Sales ASP1

sales

YTD Fiscal 2012Kay $802.9m 13.7% 13.5% 11.6%yJared $441.6m 12.2% 12.7% 7.9%Regionals $136.5m 5.3% (3.0)% 13.6%US division $1,381.0m 12.4% 11.3% 12.5%

Operating income, net $221.0m up $77.5 million , +54.0%

Operating margin 16.7% + 470 bpts

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1. Average selling price, excluding charm bracelet category

Page 43: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Ed HrabakEd HrabakSVP General Merchandising ManagerSVP General Merchandising ManagerSVP, General Merchandising ManagerSVP, General Merchandising Manager

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Page 44: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Growth StrategyGrowth Strategy Bridal category

selection differentiation value

Branded differentiated & exclusive merchandise create branded collections

that lastinnovative designs innovative designs

Virtual inventory &

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Virtual inventory & personalized jewelry

Page 45: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Bridal SelectionBridal Selection

Comprehensive poffer

Test before we investinvest

Expertise, systems and scale

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Page 46: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Bridal DifferentiationBridal Differentiation

Strategic brand positioningTesting new products and brand

extensions

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Page 47: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Bridal ValueBridal Value

Experience, systems and scaleStrong balance sheet competitive

advantage

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Consistency of quality

Page 48: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

ASP OpportunityASP Opportunity

Uncertified 1ct solitaire $3,199

Certified 1ct solitaire$4,599

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1ct Leo solitaire$6,499

1ct Tolkowsky solitaire$7,999

Page 49: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Exclusive & Differentiated Exclusive & Differentiated BrandsBrandsBrandsBrands

C t i t d ti tiCreates a unique store destinationPowerful selling proposition for sales associates St f b b d d h di49

Strong performance by branded merchandise

Page 50: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Open Hearts by Jane SeymourOpen Hearts by Jane Seymour

Original design AngelsWatchesWatchesKeys

B dBeadsButterfly and

Nature collectionColored stones

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Page 51: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Virtual Inventory & Virtual Inventory & Personalized JewelryPersonalized JewelryPersonalized JewelryPersonalized Jewelry

Originally developed for pJared

Extended toExtended to websites

Now beingNow being expanded to Kay

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Page 52: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Personalized JewelryPersonalized Jewelryyy

Exclusive programMillions of different combinations to

choose fromEasy step-by-step instructionsasy step by step st uct o sDynamic pricingReal time view and detailedReal time view and detailed

descriptions of the selected item

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Page 53: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Merchandise Margin Merchandise Margin M tM tManagementManagement

Art & science of pricing

Wide range of price points

Time to carefully plan and execute

Closely monitor outcome

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Page 54: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

George MurrayGeorge MurraySVP MarketingSVP MarketingSVP, MarketingSVP, Marketing

54

Page 55: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Marketing LeadershipMarketing Leadership

Scale to build brands store concepts merchandise brands

Multiple touch pointstargeted targeted communications

integrated approach

Increased investment i di it l di

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in digital media

Page 56: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Leading Market ShareLeading Market Share

High marketing to sales ratio

$161.5 million expenditure in Fiscal 20112011

27 illi 27 million name database

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Page 57: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Bridal MarketBridal Market

Major research jinitiatives

Dominated by specialty sector

Research used in creation of advertising & training

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Page 58: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Kay.comKay.com

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Page 59: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Kay.comy

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Jared.comJared.com

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MobileMobile

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Social MediaSocial Media

Mobile execution

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Page 63: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

On-Line Digital Advertising

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On-Line Digital Advertisingg g

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Page 65: New York Investor DayNew York Investor Days2.q4cdn.com/912924347/files/doc_presentations/2011/111004_Sig… · performance and are subject to a number of risks and uncertainties,

Marketing LeadershipMarketing Leadership

Scale to build brands Store concepts Merchandise brands

Multiple touch pointstargeted targeted communications

integrated approach

Increased investment i di it l di

65

in digital media


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