AUTOMATIC PAYMENT PLAN MAKE YOUR PAYMENT ON TIME, EVERY TIME

1.800.663.2802 newfoundlandpower.com

WHAT IS THE AUTOMATIC PAYMENT PLAN?When you sign up for our Automatic Payment Plan (APP), the amount of your electricity bill will be automatically deducted from your bank account each month.

IT’S EASY TO JOIN APP...

Complete the Automatic Payment Plan Agreement (see reverse side).

Send us the completed Automatic Payment Plan Agreement and your void cheque or payment form by mail, fax, or email.

Attach a void cheque or an authorized payment form from your financial institution. 2

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There is no need to write cheques, mail payments, remember to send that electronic payment, or worry about late payments again. With APP, we’ll take care of everything.

You will continue to receive your monthly electricity bill showing the amount of your bill. It will also show the date your payment will be withdrawn from your bank account.

You can choose to have your payment taken on one of two dates:

1. DISCOUNT DATE: Your payment will be deducted on your discount date, meaning you’ll never miss your payment discount

WHEN IS PAYMENT DUE?

2. INTEREST DATE: This is the date when interest will be applied to unpaid balances over $50. If you choose the day before this date, you will avoid interest but your discount will be lost.

Account Number: Transit Number:

Financial Institution Number: Financial Institution:

Branch Address:

Name: Daytime Phone Number:

Service Address: City: Province:

Postal Code: Email Address: Bill Account Number:

SUBMIT THIS COMPLETED FORM & VOID CHEQUE TO...MAIL EMAIL

FAX

AUTOMATIC PAYMENT PLAN AGREEMENT1. Customer Information (Please print clearly)

2. Bank Account Information

3. Automatic Payment Plan Details

You, the Payor, authorize Newfoundland Power to debit the bank account identified above on:

Discount Date Interest Date

These services are for (check one) Personal Use Business Use

Signature: Date:

Signature (if joint account): Date:

You have certain recourse rights if any debit does not comply with this agreement. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with this Automatic Payment Plan Agreement. To obtain more information on your recourse rights, contact your financial institution or visit www.payments.ca.

You may cancel your Automatic Payment Plan any time subject to providing notice to Newfoundland Power at least 10 business days before your next scheduled payment date. To cancel contact Newfoundland Power by email at customerrelations@newfoundlandpower.com, online at www.newfoundlandpower.com, by telephone at 1-800-663-2802 or in writing by registered mail. To obtain a sample cancellation form or for more information on your right to cancel an Automatic Payment Plan Agreement, contact your financial institution or visit www.payments.ca.

NOTE: You are entitled to 10 days' notice of withdrawal of funds from your account. Your monthly bill provides that notice. If you receive your bill by mail, you agree to waive the 10-day notice requirement in the event of a postal services disruption that prevents Newfoundland Power from delivering your bill by mail.

Newfoundland Power collects, maintains and uses personal customer information to provide electrical service and programs and services to customers. By providing the requested information, you consent to its use for these purposes.

Newfoundland Power Inc. Customer Contact Centre P.O. Box 8910 St. John’s, NL A1B 3P6

(709) 737-2903 customerrelations@newfoundlandpower.com