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Are You Losing Business Due To TheRight To Repair Act?

TAKE ACTION — TAKE ACTION!TIA feels strongly that the handshake agreement in place between the Automotive Service Associa-tion and the auto manufacturers is not enough to ensure affordable access to service information.For example with the recent ruling by the National Highway Traffic Safety Administration (NHTSA) tomandate Tire Pressure Monitoring Systems in every new vehicle as of September 1, 2007, it is criticalthat independent tire dealers have the information from the original equipment manufacturers neces-sary to install, service, maintain, recalibrat and fix these TPMS systems. “The automobile manufactur-ers that signed a letter of agreement with ASA oppose passage of the Right to Repair Act. THISMAKES NO SENSE!” exclaims Roy Littlefield. “If these manufacturers plan to keep their end of theagreement and make information accessible and affordable to independent service providers, thislegislation only backs up their commitment to the automotive service industry. The fact that thesemanufacturers oppose tthis legislation causes me to question their commitment to the agreementand forces TIA to keep supporting the legislation.”

TIA just spent the day on Capitol Hill trying to gather more co-sponsors for H.R. 2048, the MotorVehicle Owner’s Right to Repair Act. During our visits to individual offices we were asked by everystaffer to address what TIA now refers to as the credibility issue. Even the congressssional stafferssympathetic to the cause are stressing the need for the proponents of this bill to get some solid datain place that documents the repair information problem.

A recent national survey of more than 1,000 independent repair shop owners, service managers, andtechnicians reveals that nearly $6 billion in service and parts sales is being lost each year becausethese professionals are unable to easily gather the service data or special tools they need from carmakers to properly diagnose and repair vehicles.

The authors of the poll assert that an estimated 1.2 million consumers are turned away annually fromindependent repair centers by shop owners who say they have neither the service data nor the toolsto troubleshoot and fix their customers’ vehicles.

The study also offered these findings:

The top five areas listed as “absent” from car company-supplied information were electric systems,driveability, engine control modules, anti-theft systems, and emissions.

Nearly one-half of respondents purchase repair information “as needed” and an equal number ofrespondents “never” purchase repair information from the car companies.

Repair shops suffer an average of 12 hours of lost work time or a 5.6 percent loss in productivity permonth because of a lack of accesss to service information and tools.

TAKE ACTION! Call your representatives and let them know that you support H.R. 2048.

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