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W Dr. V. G. to lead th more year Rajyalaksh C. Anjaria CERS Gov Rao is a f the Nat Disputes ssion. Mr. wellͲknow markets expert. W RBI explor on all type RBI has fo to examin SMSͲbased on all type Don’t w notes: Yo currency n anything from 1 according Value ad number of wrong ac added se Internet a declined s the Tele Authority to operato Use of wa be charge water and charged metering funding un Nehru Mission (J to a prop Ministry Developm Novembe This WELCOME Patel will conti he CERC for th rs as Chairman. hmi Rao and Mr a are joining verning Body. former membe tional Consu Redressal Com Anjaria has bee wn banking, finan and investm WATCH IT res mobile ban es of handsets: ormed a commi ne the possibilit d mobile ban es of handsets. rite on curre ou cannot dep notes in banks w written on th January 2 to an RBI rule. ded services: f complaints aga ctivation of v ervices like mo nd caller tunes since July follow ecom Regula of India’s direc ors. ter and drainag d: Your use of b d drainage may after the w project rece nder the Jawaha Urban Rene NNURM), accord posal by the Un of Ur ent. er 2013 Newslette involved. N C inue hree Ms r. D. the Ms erof mer mmiͲ ena ncial ment king The ttee yof king ency posit with hem 2013 The ainst alue obile has wing tory ctive ge to both y be water eives arlal ewal ding nion rban er is sent F Please pu NEWSLETT onsum COMPL T. Rama connecti closure connecti without service! residenc made th your mo wrote to 5,500 bu ticket ag approach fighting t service p problem The CERC to resolve thus reso JUSTIC It is only resort to Jayeshku National his widow earlier. T The Foru unilatera Insuranc towards Dharme local Som confirme admissio day.) Dh the Cons for agon FREE to all ut an X in th TER from mer A LAINTS RESO achandra Bhat, M ion for the Inter of the account ion under suspe any communica He complained ce”, claiming the he company see obile number ha o us: “…hope, th Milind Bodiwal Later, he reque ut, did not expla gainst the IRCTC hed the CERS, w the issue on my providers in che s in ashort perio C’s Complaints H e it through me lved recently: CE AT CONSU y when all negot litigation. The f umar K. Dave, A Insurance Com w submitted a c The bereaved fa um stated that s ally cancel a po ce to pay the wid cost. Foru esh R. Shah, Ahm m Lalit School, p ed that Rs. 50,00 ons for `persona armesh approac sumer Forum, w y and Rs. 1,000 consumer he box at t CERC Alert OLVED Do y Mangalore (Karn rnet for two yea t. In response, ension for six m ation from eithe to the CERS, sa e amount from a e reason. It wrot as been disconn ey(the company la, of Ahmedaba sted the agency ain the short pay C rule, which allo which made the behalf and gett eck and get you od”. Handling team a ediation betwee UMER COUR tiations and med following are tw Widow Ahmedabad, had pany with wife claim. But the ins mily approache since an insuran licy without a v dow the full poli m Directs Sch medabad, had a aying for each R 00 would be ref l reasons’, the sc ched the CERS b which directed th as cost to Dharm C rs who sen the end, if • • • • • • • you have a con Bill for “ nataka), used th ars. In October the company o onths, with the r side, the comp aying: “To add i a lady member o te to Bhat, with nected and ther y) will not raise Travel Agen ad, booked railw y to refund the b yment of Rs.1,2 ows an agency t agency transfe ting the refund… r dues. Kudos t attends to every en the opposite RTS diations in a con wo of the many c w Gets Dues d obtained a Jan Kashmira as the surer rejected th d the CERS whic nce policy is a c valid reason aga cy amount of Rs hool to Refun admitted his son Rs, 25,000 as `ad unded in case o chool did not re but the school st he school to refu mesh. CONTENTS nd us their f onlyyou d Bill for “Free Travel Agent Widow Gets Forum Direct Food Process SEBI Urged to GERC Withdr nsumer compl “Free Service” e service of Tata 2012 he cleared offered him a f option of reviv pany sent him a insult to the inj of the family wh h copy to the CE re is no outstan a bill after a mo nt Refunds Ba way tickets throu balance of Rs. 6,7 233. He learnt th to collect a serv r the remainder …Without your in to the CERS for y complaint rece parties. The fo nsumer dispute cases resolved i from Nation ata Personal Ac e nominee. Whe he claim, stating ch, along with t ontract betwee ainst the interes s. 2 lakh with int nd Rs. 50,000 ns, Fenil and De dmission’ and Rs of cancellation o fund the amoun tonewalled all e und Rs. 50,000 w email IDs. don’t wan Service”? Refunds Balanc Dues At Last ts School to Refu sor – The Right C o Protect Investo aws DemandͲba laint? Email it ”? a Teleservices Lt d all the dues a facility “without ing it, if desired bill for Rs. 507 f ury, the compa en he was out o ERS, “Based on nding pending o nth…May CERS alance ugh Niljay Travels 733. After a pro hat it had charg vice charge of R r to the his acco ntervention, it is doing a fantast eived from the a ollowing are on fail, does the C n consumer cou al Insurance cident (JPA) Insu en he died in an g that it had can he widow comp n a policyholde st of the insured terest, Rs. 5,000 0 and Pay Com evarsh, to Stand s. 5,500 as `nonͲ f admissions. Bu nt. (His sons had efforts to evoke with interest and . No subscr nt to receiv ce und Rs.50,000 Choice ors ased Tariff to: complaints td. for its Tata Ph nd gave a letter t any charge” f d. At the end of or the “automat ny sent a repre of Mangalore. T your request (r on your account continue its uniq s, Bhavnagar, pa longed followͲu ged a commissio Rs. 20 a ticket fo ount. He thanke s very difficult to tic job…and reso aggrieved consu nly two of the m ERS (the action urts recently: urance Policy fo accident during celled the JPA p plained to the C r and an insurer d. The Forum d 0 as compensatio mpensation ards IX and I re refundable’ fees ut when the fath d not attended s a response. The d pay Rs. 3,000 ription is ve it. s@cercindia.or hoton r requesting the for keeping the the six months, tically renewed” sentative to my The CERS’ efforts read complaint), t”. A wary Bhat que service.” No.2 aying Rs.15,310. p, it paid him Rs on of Rs. 200 pe or AC. Bodiwala ed the CERS “fo o keep the erring olving consume umer and strive many complaint arm of the CERC r Rs. 2 lakh from g the policy term policy three year onsumer Forum r, no insurer can directed Nationa on, and Rs. 2,000 espectively at th s. The school ha her cancelled th chool for a singl ey complained t as compensatio rg e e , ” y s , t s. er a or g er s s C) m m, rs m. n al 0 e d e e o n
