Dear contractors, Thank you for your continued Support over the last few months and your attendance to the HLP event – I hope you have enough resources and support to be well on your way to becoming HLP level 1 accredited and are ready to claim your quality payments. Key Deadlines 1 Please make your declaration on the RSPH website as soon as possible( this week) to ensure you have your HLP accreditation to be able to claim for your quality payment. https://www.rsph.org.uk/our- services/registration-healthy-living- pharmacies-level1/register.html 2. Quality Payments Deadline The Quality Payments deadline of 24th November are forthcoming. If you are part of a group or chain please check with your area managers or head office first. The declaration needs to be made online via NHSBSA opening on 13TH November and closing on 8TH December 2017.via the NHS Business Services Authority (NHS BSA) website. 3. Ensure you engage with and claim for your Flu service, NMS, MUR and other services via the NHS BSA to maximise your cash flow and claim your payments in a timely manner. 4. Please ensure you engage with SCR and look at ensuring you follow nomination processes correctly and ensure patient consent and choice is the first and foremost concern. I have had many reported incidents from both local pharmacies and online distance selling pharmacy incidents and urge you all to follow correct processes before the issue is escalated to NHSE and local CCG’s as per my communication last week 5. Please engage with your local PH campaigns in LLR including “stay well in winter”, antimicrobial resistance and NHSE campaigns. You will need to submit your PH data to NHSE early next year. NHSE are currently planning next years campaign 6. Please also ensure that all requests for CD destruction and CD incidents are reported via the Newsletter Winter 2017 NHSE online reporting tool via NHSE. Please remember to register via the web link www.cdreporting.co.uk if you have not done so already. Tutorial videos are available on the site once registered. The number of incidents reported is very low and you must ensure you report these when occurences happen. 7 all key contacts for LLR for nhse cd team is available at: http://psnc. org.uk/leicestershire-and-rutland- lpc/controlled-drugs/ 8 key contacts list for llr is available at; http://psnc.org.uk/leicestershire- and-rutland-lpc/llrlpc-local- contacts-and-resources/ 9. Keep Antibiotics Working Across Leicester, Leicestershire & Rutland European Antibiotic Awareness Day (EAAD) is held annually on 18 November, during World Antibiotic Awareness Week.
Transcript
Dear contractors,
Thank you for your continued Support over the last few months and your attendance to the HLP event – I hope you have enough resources and support to be well on your way to becoming HLP level 1 accredited and are ready to claim your quality payments.
Key Deadlines 1 Please make your declaration on the RSPH website as soon as possible( this week) to ensure you have your HLP accreditation to be able to claim for your quality payment.
2. Quality Payments Deadline The Quality Payments deadline of 24th November are forthcoming.
If you are part of a group or chain please check with your area managers or head office first.
The declaration needs to be made online via NHSBSA opening on 13TH November and closing on 8TH December 2017.via the NHS Business Services Authority (NHS BSA) website.
3. Ensure you engage with and claim for your Flu service, NMS, MUR and other services via the NHS BSA to maximise your cash flow and claim your payments in a timely manner.
4. Please ensure you engage with SCR and look at ensuring you follow nomination processes correctly and ensure patient consent and choice is the first and foremost concern.
I have had many reported incidents from both local pharmacies and online distance selling pharmacy incidents and urge you all to follow correct processes before the issue is escalated to NHSE and local CCG’s as per my communication last week
5. Please engage with your local PH campaigns in LLR including “stay well in winter”, antimicrobial resistance and NHSE campaigns. You will need to submit your PH data to NHSE early next year. NHSE are currently planning next years campaign
6. Please also ensure that all requests for CD destruction and CD incidents are reported via the
Newsletter Winter 2017
NHSE online reporting tool via NHSE.
Please remember to register via the web link www.cdreporting.co.uk if you have not done so already.Tutorial videos are available on the site once registered. The number of incidents reported is very low and you must ensure you report these when occurences happen.
7 all key contacts for LLR for nhse cd team is available at: http://psnc.org.uk/leicestershire-and-rutland-lpc/controlled-drugs/8 key contacts list for llr is available at; http://psnc.org.uk/leicestershire-and-rutland-lpc/llrlpc-local-contacts-and-resources/
9. Keep Antibiotics Working Across Leicester, Leicestershire & RutlandEuropean Antibiotic Awareness Day (EAAD) is held annually on 18 November, during World Antibiotic Awareness Week.
These are European and global campaigns that raise awareness on how to use antibiotics responsibly and help protect antibiotic for the future. Without these vital medicines we will not be able to treat simple infections and procedures such as surgery and chemotherapy may be too risky.During 13 – 19th November 2017 community pharmacy teams can support patients, the public and other health professionals to use antibiotics in the best way possible and keep them working. Here are some easy steps to championing antimicrobial stewardship in your pharmacy.
10 -. All NHS providers, including community pharmacies need to provide information governance assurances to the NHS on an annual basis.
These assurances are provided through completion of an online assessment tool, the NHS Information Governance Toolkit (IGT). Requirements for IG change annually, and Version 14.1 of the IG toolkit was released on 5th July 2017 (N3 connection required).
Please note: these requirements apply to England only; Pharmacies are expected to attain Level 2 against each of the pharmacy IG requirements. The deadline for submitting this year’s return is 31st March 2018.
11. I would encourage you to engage with NMS, MUR, Flu and SCR and maximise EPS nominations where possible.
Please ensure you meet the above deadlines to maximise your payments from the QPS and also ensure you claim for your flu vaccinations via the BSA to counteract any cash flow issues.You have received a “Stay well in winter” PH campaign pack in October and encourage you to engage with world antibiotics awareness day on 18th November and antiobiotics awareness week on 13-18th November as part of your evidence and ongoing engagement with HLP accreditation and evidence collection
I hope to you see all very soon and thanks once again for all your support
Best WishesLuvjit Kandula Chief Officer LLRLPC
Contents
1. HLP reminder to declare to RSPH for HLP accreditation urgent!
2. November QPS claim dates and reminder.
3. NHSE CD Update: Urgent action for all contractors ! Report all CD incidents and destruction requests on CD online reporting tools at www.cdreporting.co.uk
4. EPS nominations Update – please ensure you follow nominations guidance and gain patient consent.
5. Antibiotics Awareness Week 13th – 18th November. World antibiotics Awareness Day – 18th November 2017
6. NUMSAS registration request – NHSE update
7. CPPE Training
Urgent deadline
Key Deadlines: Please make your declaration on the RSPH website as soon as possible( this week) to ensure you have your accreditation to claim for your quality payment.
Pharmacy complete have kindly sent a HLP countdown from which the below has been extracted
1. Review and collate your evidence
2. Visit the RSPH website and go through parts 1, 2 and 3 to make your declaration - do this by the 10th November
3. Include a short description of the evidence you have collated
4. Make sure the pharmacist making the declaration enters their correct GPhC number and e-mail address to avoid any delay
5. When you have confirmation of HLP accreditation from the RSPH (this can take up to 2 weeks) only then you can claim your Quality Scheme payment from NHS England
6. Celebrate the achievement and think about how you can sustain and develop your work to deliver ongoing benefits to for both your community and your pharmacy.
2.Quality Payments Deadline.
The Quality Payments deadline of 24th November are forthcoming.
If you are part of a group or chain please check with your area managers or head office first.
The declaration needs to be made online via NHSBSA opening on 13TH November and closing on 8TH December 2017.via the NHS Business Services Authority (NHS BSA) website.
3. CD online reporting and safety update.
CD incidents are on the increase whereby the learning/contributing factor is that the pharmacist self-checked a CD. Risk should be mitigated by leaving a 5-10 mins break, doing another Rx in between before the final checkOther themes are:
* Mixing up of Methadone sugared with S/F when dispensing.* Selecting the wrong patients Methadone. Sometimes patients ID is not checked e.g. DOB
CD online reporting tool
Reporting of all CD incidents and concerns.
All CD incidents, irregularities with the dispensing or prescribing of controlled drugs, concerns must be reported.This includes instances where pharmacists are concerned at levels of CD prescribing.
Destruction of expired Schedule 2 controlled drugs.
Expired pharmacy CD stocks must be destroyed and witnessed by a person authorised by the CDAO (unless your pharmacy is part of a multiple chain, who can authorise their own witnesses). To arrange for an authorised witness for the destruction of expired Schedule 2 controlled drugs, please contact.
New email address for the reporting of all CD incidents and concerns : [email protected]
CD reporting
Please ensure you report CD incidents via the online reporting tool.
There have been cases in the community where Pharmacies have not submitted reports on CD errors.
Please remember to register via the web link www.cdreporting.co.ukif you have not done so already.Tutorial videos are available once registered on the above link
CD destruction requests.Please note ; CD destruction requests must be made online via the online CD reporting toolCD destruction requests are now made via the Online CD Reporting Tool. Reminders for CD destruction requests will not be sent through the post. It will be up to individual contractors to manage the safe storage of their out of date or damaged stock CDs and to request a destruction visit when appropriate.
EPS nominations – best practice guidance – Reminder!
Llrlpc website link : http://psnc.org.uk/leicestershire-and-rutland-lpc/eps/
I am receiving increasing numbers of cases regarding changes of nomination which have allegedly not been consented to by the patient.
The nomination of a pharmacy Is the patients choice and you must gain patient consent, inform them
of the changes and keep a signed consent and record of the date the conversation with the date ( on the PMR or consent form. Some incidents are being investigated and so I urge you to follow correct processes. If you encounter such issues and the patient complains to you – the patient must be advised to raise a complaint to the NHS You can complain or give feedback: By post to: NHS England PO Box 16738 Redditch B97 9PT By email to: [email protected]
If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line.
By telephone: 0300 311 22 33 Reminder : following EPS nomination processes To use electronic prescriptions, patients choose where their prescriber will electronically send their prescriptions. This is called nomination.Nominations can be set, changed or cancelled at any time.• A) patients must be fully informed about EPS before their nomination can be set on the system
• B) Nomination is suitable for most patients. Patients on regular repeats and who use the same pharmacy most of the time will see the most benefit
• C) patients must opt-in. Changes can’t be made to a patient’s nomination unless they request it.
Find out more about finding prescriptions. [302.47Kb] – see link above Read our ‘Don’t wait, nominate’ factsheet. [453.31Kb] – see link above. Download our nominations factsheet for more information.
[439.94Kb] – see link above KEY PRINCIPLES OF NOMINATION
To ensure nomination is used in an appropriate way, four Key Principles of Nomination have been developed:
Principle 1– Patients must be provided with sufficient information about the EPS before nomination is captured.
Principle 2– Patients must not be influenced to nominate a specific dispensing contractor.
2a– Dispensing contractors must not offer any type of inducement to encourage patients to nominate them.
2b– Primary medical care contractors shall not seek to persuade a patient to nominate a dispenser recommended by the prescriber or the contractor.
Principle 3– Dispensing contractors will need to capture, record and act on a patient’s nomination request in a timely manner.
Principle 4– Prescribers and dispensing contractors must establish standard operating procedures for nomination.
Link :PSNC-Briefing-034.16-EPS-nomination-–-core-principles – action – please print, read and cascade to your teams.
NUMSAS
Email sent to all Pharmacy’s across Leicester, Leicestershire and Rutland
Dear Colleagues
The number of pharmacies signed up to provide the NUMSAS Service is low in the Northampton and Corby area. They have been a number of issues with early implementation of the service; however NHS England has worked with key stakeholder from NHS Digital, NHSBSA and the PSNC in helping to resolve these.We are encouraging all pharmacies to sign up for this service especially those pharmacies who are offering extended opening hours including weekends. As we approach the winter months where we know that pressures on NHS Services increase, it is evident that the NUMSAS Service has helped in relieving the pressure on other parts of the NHS. Further information on NUMSAS is available from the PSNC website: http://psnc.org.uk/services-commissioning/urgent-medicine-supply-service/
A requirement in the service specification is to have a shared NHSmail box for each of the pharmacy premises from where the service will be provided. Pharmacy contractors should not register for the service until they have a shared NHSmail box. To register for the NHSmail box please complete the registration at: https://portal.nhs.net/pharmacyregistration
During the registration process, if you are unable to locate your pharmacy within the portal, please contact [email protected] and they will support you through the process.
Once you have a shared NHSmail box you will need to sign up for the service by visiting the NHSBSA website: https://www.snapsurveys.com/wh/s.asp?k=147810384073
Attached is the information that you will need to complete your SOP should you sign up for this service. Further information will be sent you once we have confirmation of your sign up from NHSBSA.If you require further information please contact us at: [email protected]
Kind regardsBen Collins
Primary Care SupportCentral Midlands NHS England 0113 824 9592Fosse House | 6 Smith Way | Grove Park | Enderby | Leicestershire | LE19 [email protected]
