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Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional...

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PROPRIETARY & CONFIDENTIAL 4/9/2015 Katie Creaser Vice President, Affect Web: www.affect.com Blog: www.techaffect.com Email: [email protected] Twitter: @ksafrey Event Hashtag: #raganPR Next-gen Social Media Relations Proven Methods for Placing Stories and Building Relationships Beyond Twitter Ragan PR & Media Relations Summit April 8, 2015
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Page 1: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

Katie Creaser

Vice President, Affect

Web: www.affect.com

Blog: www.techaffect.com

Email: [email protected]

Twitter: @ksafrey

Event Hashtag: #raganPR

Next-gen Social Media RelationsProven Methods for Placing Stories and Building

Relationships Beyond Twitter

Ragan PR & Media Relations Summit

April 8, 2015

Page 2: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

KATIE CREASER

Vice President, Affect

Public Relations and Social Media Firm

Serving B2B Technology, Healthcare and Professional Services

Clients

Head of Affect’s Social Media Practice

Digital Programs Have Received Accolades from PRSA, the Sabre

Awards and B-to-B Magazine

Page 3: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

AGENDA

Why Engage Journalists on Social Media

How to Find Journalists & Bloggers on Social Networks

Active Listening: Finding and Taking Advantage of Opportunities

Proactive Pitching: The Dos and Don’ts

What Journalists Want

Success Stories

Optimize Yourself

Page 4: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

WHY ENGAGE ON SM?

1. Relationship building – when was the last time you actually took a

reporter out for lunch?

2. Get to know the media – without being a stalker

3. Reporters are actively seeking sources – help them!

4. Find out what they are working on right now

5. Get on the short-list for consideration in their articles

6. Spark ideas for journalists

7. Get direct access – hint: it’s less crowded than their inbox

8. They expect to find you there!

Page 5: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

The Stats Are In: Journalists Use Social

Page 6: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

JOURNALISTS ON SM

Page 7: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

JOURNALISTS ON SM

Page 8: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

JOURNALISTS ON SM

Page 9: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

CONSUMERS ON SM

Pew Research

State of the News Media 2014

Percent Who Use SM Site & Percent Who Get ‘News’ from the Site

Page 10: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

CONSUMERS ON SM

Pew Research

State of the News Media 2014

Percent of ‘News’ Consumers for Each Site

Page 11: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

So, Where Do We Find Them?

Page 12: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

All About the Target Audience:

Who is your target audience?

Type of Reporter

Industry

Beat

Geography

Special Interests

Where are they congregating?

What are they interested in?

Who are they listening to?

FINDING REPORTERS

Page 13: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING THE RIGHT

PLATFORMS

LinkedIn

Groups/Channels

Pinterest Topics Blogs

Page 14: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THE PUBLICATION

Page 15: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING JOURNALISTS:

DATABASES

Page 16: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING JOURNALISTS: SM

PLATFORM SEARCH

Page 17: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING JOURNALISTS:

SEARCH

Page 18: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING JOURNALISTS:

PAID

Page 19: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FINDING JOURNALISTS:

SOURCES

Page 20: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

Know Your People:

Bloggers/Influencers vs. Journalists

Page 21: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THE BLOGGER SPECTRUM

Personal Blogger - Hobbyist Professional - Journalist

Page 22: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THE HOBBYIST

For the Love

For the Cause

For the Money

For the Fame

For the Freebies

For the Traffic

Page 23: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THE PROFESSIONAL

For the Editor

For the Job

For the Readers

For the Clicks

For the Fame

Page 24: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THE DIFFERENCE

Journalist

Separation of Editorial

& Advertising

Functions

Clear Editorial Policies

No Compensation

Paid Programs

Through Advertising

or Marketing Dept.

Hobbyist

May or May Not Separate Editorial

& Advertising Functions

Unclear Editorial Policies (Read the

Blog or Ask)

May or May Not Accept

Compensation

Paid Programs May Be Through the

Same Individual

Page 25: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

The Rules of Engagement

Page 26: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

ENGAGING & BUILDING

RELATIONSHIPS

Where to Start:

1. Set Goals & Strategy

2. Provide Full Disclosure

3. Seek Opportunities for Relevant Engagement

4. Become a Resource/Thought Leader

5. Value Over Noise – Quality Over Quantity

6. Bring Online Offline

Page 27: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

ENGAGING & BUILDING

RELATIONSHIPS

Quick Tips:

1. Give & Get: Retweets, Likes, Shares, Favorites

2. Read & Comment: On Articles, Blog Posts, Videos etc.

3. Ask & Answer: Ask Questions (Journalists are people too) and Answer

Requests (Help them find sources)

4. Act Fast!

Page 28: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

THOUGHT LEADERSHIP

Page 29: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

PROVIDING VALUE

Page 30: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

WHAT TO AVOID

1. Releasing Confidential Information

2. Attaching Journalist’s Name to Irrelevant Content

3. Blatant Flattery

4. Repetitive Content

5. No Thought, No Story

6. Inadvertently Outing a Journalist’s Story

7. Compromising Their Ethics

Page 31: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

CONTENT CREATION

Page 32: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

SETH ROSENBLATT, CNET

SENIOR WRITER

Page 33: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

MYATT MURPHY, FREELANCER

Hi publicists,

I have two media opportunities for you in the October issue of Oxygen magazine (article on hiking),

as well as the November issue of Oxygen magazine (end of year holiday gift guide). As always, if

these media opportunities do not apply to your clients, I hope it’s appreciated that I reached out, since

you never can be sure what each agency represents, and I certainly wouldn’t want you to miss the

chance to be a part of something. That said:

For the October issue: I've been asked to write a feature regarding the benefits of hiking and I'm

looking for authors/experts that can either speak on behalf of the fitness advantages of hiking,

and/or recommend the best places throughout the US to hike. This feature is being written in the

next week or so, and due the 2nd week of July, so if you have any recommendations, please send

them ASAP….

Page 34: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

DAVID POGUE, YAHOO TECH

COLUMNIST

Page 35: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

SUZANNE LUCAS,

FREELANCER

Page 36: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FROM TWEET TO ARTICLE

Page 37: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

HASHTAG TO ARTICLE

Page 38: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

FACEBOOK POST TO BLOG

Page 39: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

PITCH TO TWEET

Page 40: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

Optimize Yourself

Page 41: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

OPTIMIZE YOURSELF

1. Pick a team – personal vs. professional

2. Clean up your professional profile

3. Take offline/email relationships to social media

4. Be active, post relevant information

5. Become a news feed - promote sources on breaking news stories

6. Use Twitter lists to aggregate relevant journalists

7. DO NOT SPAM

Page 42: Next-gen Social Media Relations 8AM...OPTIMIZE YOURSELF 1. Pick a team –personal vs. professional 2. Clean up your professional profile 3. Take offline/email relationships to social

PROPRIETARY & CONFIDENTIAL

4/9/2015

Contact Information & Resources:

On Slideshare – www.slideshare.net/ksafs

Katie Creaser

Vice President

Affect

989 Avenue of the Americas, 6th Floor

New York, NY 10018

212 398 9680

[email protected]

Twitter: @ksafrey

LinkedIn, Facebook: Katie Creaser

Web: www.affect.com

Blog: www.techaffect.com


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