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Next Generation 9-1-1 Next Generation 9-1-1 Consideration Points for the Consideration Points for the
State of FloridaState of Florida
L. Robert Kimball and AssociatesL. Robert Kimball and Associates
Joel McCamley, ENP – Vice President Joel McCamley, ENP – Vice President David Jones, ENP – Senior ConsultantDavid Jones, ENP – Senior Consultant
Tim Gundlach – Senior ConsultantTim Gundlach – Senior Consultant
A little about Kimball…A little about Kimball…
Formed in 1953 as an A & E companyFormed in 1953 as an A & E companyHQ in Ebensburg, PAHQ in Ebensburg, PAT & T Division started in 1997 – Kevin T & T Division started in 1997 – Kevin Murray & Brian BarkMurray & Brian BarkToday - 4 Divisions / 600 + employeesToday - 4 Divisions / 600 + employeesOur Division - 130 + employees, 40 Our Division - 130 + employees, 40 ENP’s, 4 PMP’s (12 in training), 2 CCNA’sENP’s, 4 PMP’s (12 in training), 2 CCNA’sRegional offices - 5 in PA, Melbourne, Regional offices - 5 in PA, Melbourne, Wash DC, Richmond, Nashville, Dallas Wash DC, Richmond, Nashville, Dallas
What is NG 9-1-1?What is NG 9-1-1?
A system of systems or network of A system of systems or network of networksnetworks
Calls for a change in the methodology to Calls for a change in the methodology to deliver a 9-1-1 call to a PSAPdeliver a 9-1-1 call to a PSAP
Migrate from the traditional analog network Migrate from the traditional analog network to an IP enabled digital networkto an IP enabled digital network
Lays foundation for future data Lays foundation for future data requirements of 9-1-1requirements of 9-1-1
NG9-1-1 Isn’tNG9-1-1 Isn’t
Going to put all of us out of workGoing to put all of us out of work
Going to use the internet per seGoing to use the internet per se
Going to keep trying to put a square peg in Going to keep trying to put a square peg in a round hole (wireless, VoIP)a round hole (wireless, VoIP)
Going to go away, the public is demanding Going to go away, the public is demanding it by adopting new technologiesit by adopting new technologies
What is The Definition of NG9-1-1?What is The Definition of NG9-1-1?
I don’t care but it better:I don’t care but it better:– Improve public safetyImprove public safety– Make a call takers job easierMake a call takers job easier– Make response quicker, better and more Make response quicker, better and more
efficientefficient– Break down jurisdictional boundaries and Break down jurisdictional boundaries and
silos of critical informationsilos of critical information– Enable the seamless exchange of informationEnable the seamless exchange of information– Provide better service to the publicProvide better service to the public
Where Are Most NG9-1-1 Projects Where Are Most NG9-1-1 Projects Taking Place?Taking Place?
Where?Where?
National DOT ProjectNational DOT Project
County LevelCounty Level
RegionsRegions
StatewideStatewide
Options for consideration…….Options for consideration…….
Myflorida.net – Agreement w/LEC(s)Myflorida.net – Agreement w/LEC(s)
Intrado IENIntrado IEN
LEC networkLEC network
ILEC / CLEC / CATVILEC / CLEC / CATV
State or Region – Fiber/Microwave State or Region – Fiber/Microwave transporttransport
OthersOthers
The US DOT ProjectThe US DOT ProjectBooz Allen HamiltonBooz Allen Hamilton
Leading technology and management consulting companyLeading technology and management consulting company
National Emergency Number AssociationNational Emergency Number AssociationThe “National Voice” of the 9-1-1 communityThe “National Voice” of the 9-1-1 community
L. Robert Kimball & AssociatesL. Robert Kimball & AssociatesLeader in design and implementation of E9-1-1 / IP-based Leader in design and implementation of E9-1-1 / IP-based E9-1-1 systems E9-1-1 systems
Texas A&M University Internet2 Texas A&M University Internet2 Technology Evaluation CenterTechnology Evaluation Center
Developer of a prototype NG9-1-1 systemDeveloper of a prototype NG9-1-1 system
NG9-1-1 Project: OverviewNG9-1-1 Project: OverviewThe Booz Allen Hamilton team (NENA , Kimball, and Texas A&M University) The Booz Allen Hamilton team (NENA , Kimball, and Texas A&M University) have been contracted to develop and validate requirements for NG9-1-1, have been contracted to develop and validate requirements for NG9-1-1, define a system architecture, and develop a transition plan that considers define a system architecture, and develop a transition plan that considers responsibilities, costs, schedule, and benefits for deploying IP-based responsibilities, costs, schedule, and benefits for deploying IP-based emergency services across America. The following tasks are included:emergency services across America. The following tasks are included:
Task 1: System Architecture DevelopmentTask 1: System Architecture DevelopmentRevision of the Concept of Operations (ConOps)Revision of the Concept of Operations (ConOps)
Definition of functional requirements / high-level architectural designDefinition of functional requirements / high-level architectural design
Task 2 / 4: Transition AnalysisTask 2 / 4: Transition AnalysisEstimation of the NG9-1-1 benefits and costsEstimation of the NG9-1-1 benefits and costs
Identification of critical system deployment issuesIdentification of critical system deployment issues
Development of plan for transitioning from today’s 9-1-1 to NG9-1-1Development of plan for transitioning from today’s 9-1-1 to NG9-1-1
Task 3: Design and Demonstration of “Proof-of-Concept”Task 3: Design and Demonstration of “Proof-of-Concept”Design, development, and demonstration “Proof-of-Concept” systemDesign, development, and demonstration “Proof-of-Concept” system
US DOT NG9-1-1 Project US DOT NG9-1-1 Project ObjectivesObjectives
Capitalize on advances in technologies that:Capitalize on advances in technologies that:
• Enable 9-1-1 calling from any networked communication device.Enable 9-1-1 calling from any networked communication device.
• Enable geographic-independent call access, transfer, and backup among Enable geographic-independent call access, transfer, and backup among PSAPs.PSAPs.
• Encourage a flexible, open, non-proprietary and secure system Encourage a flexible, open, non-proprietary and secure system architecture and deployment of and interoperable internetwork.architecture and deployment of and interoperable internetwork.
• Foster increased coordination and partnerships within the public safety Foster increased coordination and partnerships within the public safety communitycommunity
• Encourage standards coordination & interoperability across the U.S. and Encourage standards coordination & interoperability across the U.S. and with other emergency services network providers in Canada and Mexicowith other emergency services network providers in Canada and Mexico
NG9-1-1 Project: The ApproachNG9-1-1 Project: The Approach
http://www.its.dot.gov/ng911/ng911_pubs.htm
Kimball NG Projects Kimball NG Projects
State’s – Delaware, Indiana, Maine, Maryland, State’s – Delaware, Indiana, Maine, Maryland, Minnesota, Missouri, Montana, New Mexico, Minnesota, Missouri, Montana, New Mexico, Pennsylvania, South Carolina, TennesseePennsylvania, South Carolina, Tennessee
Region’s - Quad Cities (Illinois), Allegheny Region’s - Quad Cities (Illinois), Allegheny County (Pennsylvania), Greater Harris County County (Pennsylvania), Greater Harris County (Texas), NCTCOG (Texas), District of Columbia, (Texas), NCTCOG (Texas), District of Columbia, Snohomish County (Washington)Snohomish County (Washington)
NG 9-1-1 Challenges and Lessons NG 9-1-1 Challenges and Lessons LearnedLearned
FundingFundingTimingTimingTraditional 9-1-1 service providers Traditional 9-1-1 service providers Changes in traditional rolesChanges in traditional roles– Call takerCall taker– PSAPsPSAPs– StateState
How to coordinate? State, Region or County?How to coordinate? State, Region or County?Equipment procurement – Am I buying the right Equipment procurement – Am I buying the right thing?thing?Changing the mindsetChanging the mindset
Remember to think about…..Remember to think about…..
RadioRadio
ALIALI
GIS (Next Gen GIS?)GIS (Next Gen GIS?)
Open Architecture and Standards basedOpen Architecture and Standards based
RedundancyRedundancy
DiversityDiversity
Connectivity to other networksConnectivity to other networks
Where to go from here?Where to go from here?
Assessment – figure out what the options areAssessment – figure out what the options areStrategic Planning – given the options what is Strategic Planning – given the options what is the best path forwardthe best path forwardDesign and Procurement – open and Design and Procurement – open and competitivecompetitiveImplementation – oversight and contract Implementation – oversight and contract compliancecomplianceManagement and Maintenance – ongoing Management and Maintenance – ongoing operationsoperations
Seek Assistance if overwhelmedSeek Assistance if overwhelmed
The Road AheadThe Road Ahead
Keep an eye on the Federal DOT projectKeep an eye on the Federal DOT project
Keep the issue about improving public Keep the issue about improving public safetysafety
Challenge the entrenched players who Challenge the entrenched players who don’t want to changedon’t want to change
Embrace the change, it is going to happen Embrace the change, it is going to happen and has to happen whether we want it to and has to happen whether we want it to or notor not
Questions??Questions??
Thank youThank you
To contact us in Florida:To contact us in Florida:
Tim GundlachTim Gundlach
L. Robert Kimball & Associates, IncL. Robert Kimball & Associates, Inc
200 South Harbor City Blvd.200 South Harbor City Blvd.
Melbourne, Florida 32901-1389Melbourne, Florida 32901-1389
321-733-4448321-733-4448
www.lrkimball.com www.lrkimball.com