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Next generation of e-learning: Making corporate learning personal

Date post: 29-Nov-2014
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This presentation was first shared at a webinar hosted by the Learning and Skills Group on Thursday 4 October 2012: http://www.brightwave.co.uk/e-learning-webinars/squaring-the-circle-how-to-make-corporate-learning-personal Presenters: Charles Gould, Managing Director and Alex Reeve, Blended Learning Consultant, Brightwave About these slides Next generation of e-learning: Making corporate learning personal The convergence of digital technologies in life and work is undeniably impacting corporate learning. It is affecting expectations and possibilities. Learners want to take control of their own learning process so that it's relevant, flexible and targeted. Organisations need people to comply, perform and share in a corporate vision. How can we make learning more personal AND meet the wider needs of the organisation? In this session, featuring real world examples from Bupa Health & Wellbeing UK, HEINEKEN and Lloyds Banking Group, Charles and Alex will explore how we can achieve both imperatives to solve some contemporary challenges. • Meet organisational needs while exploiting less formal learning • Help learners forge their own path with the next generation of portals • Enhance learning using communications, social media and mobile technology • Curate the right mosaic of content and connections to realise business goals • Remix old blends with new media Charles Gould, Managing Director, Brightwave The founder of Brightwave and its Managing Director, Charles has over 15 years' experience of designing and producing e-learning solutions for numerous corporate clients, initially with PwC, Epic, and BT. In 2001 Charles left PwC, where he was a Senior Manager, to set up Brightwave. Since then he has grown the company to its position today as the foremost e-learning company in the UK. He holds an MBA from London Business School. Alex Reeve, Blended Learning Consultant, Brightwave As Blended Learning Consultant at Brightwave, Alex provides strategic advice and blended learning expertise to Brightwave's clients, and has been leading the design and delivery of e-learning, web, instructor-led training and blended projects for a wide variety of public and private sector clients since 1997.
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Next generation e- learning Charles Gould, Managing Director Alex Reeve, Blended Learning Consultant
Transcript
Page 1: Next generation of e-learning: Making corporate learning personal

Next generation e-learning

Charles Gould, Managing Director

Alex Reeve, Blended Learning Consultant

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What are common objections to e-learning courses?

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What are common objections to e-learning courses?

• Boring• Too long• Irrelevant• Expensive• Impersonal• Forced to do it• Inaccessible

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E-learning: the next generation

• How can we use the wealth of tools and resources already available?

• How can we bridge the gap between formal and informal learning?

• How can we deliver 'more for less'?

• How do people learn differently because of broadband, social media, apps, etc?

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• YouTube users upload 48 hours of video

• Facebook users share 684,478 pieces of content

• Instagram users share 3,600 new photos

• Tumblr sees 27,778 new posts published

Every minute…

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Work

3-day residential course

Life

Work-based learning evolves

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Work

3-day residential course

Life

Work-based learning evolves

F2F course at work

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Work

3-day residential course

Life

Work-based learning evolves

F2F course at work

Self-paced CBT

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Work

3-day residential course

Life

Work-based learning evolves

F2F course at work

Self-paced CBT

Multimedia e-learning

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Work

3-day residential course

Life

Multimedia e-learning

A mosaic approach

Work-based learning evolves

F2F course at work

Self-paced CBT

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What learning technology trends have caught your attention?

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Get Up To Speed

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Sky 'Get Up To Speed': Business Impact

Over the last 3 years….

•At least 2,000 new starters per year•£1M savings per year•40,000+ hours of learning prior to Day 1 of employment

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Get Off to a Flying Start

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Bupa Pre-Joiner: Learner Feedback

• 93% of those completing the learning have rated it as

enjoyable or very enjoyable

• 92.7% of learners would recommend this learning to a

colleague

• 88% of learners felt more confident in talking about Health

and Care

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Road to Success

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The BriefConvert 20-day Telephone Banking induction to:

•12-day induction 4 days trainer-facilitated 8 days self-directed

Success criteria:

•Increase engagement•Increase speed-to-competence•Reduce customer complaints•Reduce attrition levels

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In Telephone

Bankingwe're taking our

newstarters on a

journey...

We've themed

our new induction as a road

trip!

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Presenter-led videos

Colleague testimonials

System simulations

Drama

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Commercial Capability Academy

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The Brief• Re-energise induction and 'refresher' training for Sales

staff• Blend of offline and online materials

Success criteria:

• Increase engagement• Increase brand and product knowledge• Reduce Selling Skills Assessment (SSA) failure rates• Increase sales

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So, what is the future of online learning?

Dynamic and user-generated content Live online training Gamification Content curation Study guides: 'navigator' Social learning High impact new content Tough assessments Learning Analytics

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More focus on performance / change Less time wasted for learners who already can More use of what's available Less spent on repurposing content More precision Less noise and irrelevance

So, what is the future of online learning?

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Questions

Page 53: Next generation of e-learning: Making corporate learning personal

Connect with us:[email protected]@brightwave.co.uk Twitter: @brighttweet+44 (0)1273 827676

Free guide:Agile learning for the workplace:www.brightwave.co.uk/emosaic


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