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Standard Cliqueur troubleshooting guide

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Standard cliqueur

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Symptoms of the problem?

When a cycle is launched the power does not work, the solenoid valve does not click.

When a cycle is started the solenoid valve clicks but the gas does not flow.

The oxygen consumption is too high.

Yes No

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Is the red “OUT” indicator light on the timer lit up?

Yes No

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Is the green "POWER" light on the timer flashing?

Yes No

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Is the timer in "C" mode?

Yes No

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Is the supply voltage correct?

(24, 110 or 230V AC depending on the model)

Yes No

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Is the equipment connected to the regulator properly?

(sometimes the connection is poor due to oxygenation)

Yes No

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Is the bottle open and set to the correct pressure?

Yes No

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Remove the pipe from the outlet.

When you begin a cycle, does gas flow freely?

Yes No

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Remove the pipe from the diffuser inlet.

When you begin a cycle, does gas flow freely?

Yes No

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Remove the valve.

When you begin a cycle, does gas flow freely?

Yes No

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Is the valve installed in the circuit?

Check the power supply.

If ok, either the timer or control button is defective. Contact our after-sales service for a replacement.

Did this help to solve your problem?

Yes No

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Switch the timer to "C" mode then try again.

Did this help to solve your problem?

Yes No

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Check that there is no rust on the plug pins, if not consult an electrician.

Did this help to solve your problem?

Yes No

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The timer is defective. Contact our after-sales service for a replacement.

Did this help to solve your problem?

Yes No

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The solenoid valve or the solenoid valve coil is defective. Contact our after-sales service for a replacement.

Did this help to solve your problem?

Yes No

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Clean or replace (recommended) the couplings and try again.

Did this help to solve your problem?

Yes No

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Set the pressure to 1 or 3 bars depending on use

Try again.

Did this help to solve your problem?

Yes No

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The solenoid valve or the solenoid valve coil is defective.

Contact our after-sales service for a replacement.

Did this help to solve your problem?

Yes No

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A pipe is blocked. Replace it.

Did this help to solve your problem?

Yes No

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The valve is defective. Replace it.

Did this help to solve your problem?

Yes No

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The ceramic element is clogged. Clean or replace it.

Did this help to solve your problem?

Yes No

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Replace the valve and try again.

Did this help to solve your problem?

Yes No

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Check that there are no leaks in the circuit.

See attached procedure.

Did this help to solve your problem?

Yes No

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any further information.

Please do not hesitate to contact us by email or telephone:

+33 (0)4 67 85 68 40sav@vivelys.com

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Do you need more help?Were you unable to solve the problem using the online troubleshooting guide?

Please contact our technical support team by email or telephone:

+33 (0)4 67 85 68 40sav@vivelys.com

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