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8/10/2019 NGN Information Gateway_Issue 9 (Maintenance Documentation)
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9
NGN Information
NGN Maintenance
Documentation
- Helping Us With Routine
Maintenance
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ObtainingMaintenance Documentation
Click to download
maintenancedocumentation.
Product documentation includes maintenance documents. To obtain the
atest maintenance documents, click the link to product documentation.
SoftX3000 V300R010C05
SoftX3000 V300R010C05
SoftX3000 V300R010C05
SoftX3000 V300R010C06
SoftX3000 V300R010C05
SoftX3000 V300R010C08
SoftX3000 V300R010C05
SoftX3000 V300R010C09
Click to download
maintenance
documentation.
Click to download
maintenance
documentation.
Click to download
maintenance
documentation.
http://support.huawei.com/hedex/hdx.do?docid=SE0000612957&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000612957&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000612957&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000502719&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000502719&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000502719&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000604707&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000604707&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000604707&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000579032&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000579032&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000579032&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000579032&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000604707&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000502719&lang=enhttp://support.huawei.com/hedex/hdx.do?docid=SE0000612957&lang=en8/10/2019 NGN Information Gateway_Issue 9 (Maintenance Documentation)
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--For Routine Maintenance
Use of Maintenance
Documentation
I have maintenance
experience. Is there
a simple document
with just guidelines?
I'm a rookie.
Where do I start?
Dont worry.Answers are all
here.
By day
By week
By month
By
quarter
By year
CPI>Routine
Maintenance
Simplified routine
maintenance manual
ach task includes
rocedural information,
xpected results for each
ep, and a link to the
oubleshooting information.
Simplified routine maintenance manual provides
information about routine check items, standards, and
abnormal symptoms. It can be used as a checklist
and is intended for engineers who already have
experience in routine maintenance.
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-For Troubleshooting
Use of MaintenanceDocumentation
PM: 2200 -- Outgoing call failure
AM: 300 Massive connection failure
AM: 8:00 A long night ends.
No matching symptom found?
Tip:
If you find symptoms that are
not in the NGN manuals, pleasecollect fault information and send
it to Huawei technical support.
Solved!
8/10/2019 NGN Information Gateway_Issue 9 (Maintenance Documentation)
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05
What operation flow should I follow
while replacing parts?
How can I apply for
spare parts?Questions we may
ask during parts
replacement
- Parts Replacement
Use of Maintenance
Documentation
2
3
4
Refer to the Spare Part User
Manual to find the
corresponding Spart BOM.
Refer to the Parts Replacement section
for the procedure on how to replace the
faulty part.
Nice and easy !
Alert! Hardware faulty! Refer to the Spare Part User Manual
for the name of the faulty part.
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Log in to http://support.huawei.com/support and click Website Feedback.
You can also submit your comments in the Feedback box on the page for downloading the NGN CPI package.
Support Website1
HedEx Lite2
Email3
If you have any suggestions or questions regarding documents of NGN products (such as SoftX3000,
UMG8900, and N2000), send an email to [email protected]. We will contact you within two days.
Improvement suggestions are welcome and will be evaluated. We will reply to feasible suggestions with
an implementation plan.
Click Feedback on the home page of the HedEx Lite.
5
Click here on the website
Fill your comments in here
on the NGN CPI page
Click here
to submit
feedback.
http://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supporthttp://support.huawei.com/supportmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://support.huawei.com/support8/10/2019 NGN Information Gateway_Issue 9 (Maintenance Documentation)
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Past Highlights4
ssue 2: Delta Documentation Getting to know changes made easier
ssue 1: Ways to Obtain HUAWEI Documentation
ssue 3: Documentation for NGN Patches
ssue 4: Feature Documentation
ssue 6: Signaling Analysis
ssue 5:Huawei NGN Documentation Helps You Perform Routine Maintenance
ssue 7: Number Analysis
ssue 8: UMG8900 Hardware
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