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County Durham and Darlington NHS Foundation Trust NEWS ROUND NEWS FOR STAFF AND PUBLIC MEMBERS OF COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST SPRING 2011 New ITU facility for Darlington An Integrated Trust Pages 2 - 3 How you have risen to the Quality Challenge Pages 6 - 8 Dignity in Care Page 10 Read more on page 13
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County Durham and DarlingtonNHS Foundation Trust

NEWSROUNDNEWS FOR STAFF AND PUBLIC MEMBERS OF COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST

SPRING 2011

New ITUfacility forDarlington

An IntegratedTrust

Pages 2 - 3

How you haverisen to theQuality Challenge

Pages 6 - 8

Dignity in Care

Page 10

Read more on page 13

Welcome to the first edition of Newsround for 2011.

From the 1st April, County Durhamand Darlington NHS Foundation Trustwill be an integrated Trust providingprimary and secondary care services toour patients and the wider community.

Both organisations see the creation of a new integrated provider as anopportunity to: “shift the centre ofgravity from hospital to communityand develop fully integrated carepathways”.

The integration brings with it newmanagement arrangements andstructures, integrated corporate services,a community division and harmonisedpolicies and procedures and thereforenew ways of working for us all.

Furthermore it will allow us all toconsider the exciting opportunities theintegration brings for the people weserve and for staff working in the Trust.

The scale and scope of the newly formedintegrated Foundation Trust will offertremendous opportunities for clinicalteams to work together in radicallydifferent ways and we are currentlydiscussing with staff and stakeholderswhat our clinical strategy will look liketo make sure that we seize theseopportunities to improve patientexperience and outcomes. You canfind more information about theclinical strategy online atwww.cddft.nhs.uk or attend one of the member events taking place in April (details on page 3).

An Integrated Trust

An Integrated TrustNHS Hospital and Community Services set to mergeCounty Durham and DarlingtonCommunity Health Services willbecome part of the FoundationTrust from April.

This means that NHS Hospital andcommunity care will be managed by oneorganisation, with the aim of improvingthe quality of care and offering a betterexperience for patients.

County Durham and Darlington Community Health Servicesruns services for adults and children inGP surgeries, health centres, communityhospitals and in the home.

These include community nursing andhealth visiting, occupational, speechand language and physiotherapies,mental health care and healthimprovement support and advice.

Foundation Trust acting medicaldirector Dr Robin Mitchell says:

“Having hospital services andcommunity services as part of oneorganisation is a huge opportunity toimprove the quality of care we offer.

“Patients can find it confusing andfrustrating that different parts of theNHS are run by different organisationsthat don’t seem to talk to each other.

“Bringing these services together will improve co-ordination, and be a first step on the road to more“seamless” care.”

Patients may not notice any differenceat first – they will be cared for by thesame teams of staff, in the same place.But the new integrated Foundation Trustwill be looking to take further steps tocreate more convenient local care.

02 NEWSROUND Spring 2011

Contents Page

An Integrated Trust 2-3

Staff Award Winners 4

Quality Challenge Award 5

Quality Challenge 6-8

Nursing Conference 9

News in Brief 10-11

Library Services 12

Bowel Buddy Story 13

William Harvey Project 14

Medical Education 15

Notice Board 16

Chief Executive, Stephen Eames

Chief Executive Welcome

To be the premier provider of healthcare in County Durhamand Darlington including:

• Prevention and enablement

• Community Services

• Planned and emergency hospital care

To be a major provider of women’s andchildren’s services in the North East

To build on our reputation for excellentspecialist services including:

• Plastic surgery

• Dermatology

• Colorectal surgery and bowel function

• Cardiology

• Rehabilitation

• Long term conditions

To develop a national profile as apathfinder for new ways of offering healthservices in hospital, home and community,supporting the development of socialenterprise approaches as a key part offuture care provision.

Our vision for the future:

What staff said

Trust develops strategy to“shift centre of gravityfor care closer to home”

An Integrated Trust

• More 7 day 24 hr working

• More outreach clinics

• Better use of community hospitals

• Good links with GPs and social care

• Increase the skills of staff

• More space for therapies in thecommunity

• Increase emphasis on prevention

• More health education – for example atlarge employers

• More “well person” clinics

• Better use of technology

03NEWSROUND Spring 2011

The Foundation Trust is workingwith Community Health Servicesto develop a new clinicalstrategy for the organisation’sfuture as an integrated acuteand community trust.

Dr Robin Mitchell, acting medicaldirector says: “We want to shift thecentre of gravity for health servicesfrom hospital to community anddevelop a much more integratedapproach. We want to look atproviding more care closer to home sothat patients need to make fewer visitsto hospital for instance for outpatientappointments, or tests.”

In January, clinicians in theFoundation Trust and CommunityHealth Services held a stakeholderevent with governors, GPs, localcouncillors, social care and LocalInvolvement Networks and others toconsider how to take these ideasforward in several key areas:

• Services for older people

• Long term conditions

• End of life care

• Women and children

• Acute medicine andemergency/urgent care

• Surgery

• Elective medical care

They will meet again at the end ofMarch to discuss more detailedproposals and ideas.

Frontline staff were also able to givetheir views at a series of roadshows.

Feedback from the roadshows, and the stakeholder event will beused to help shape a series ofoptions for developing care closer to home.

More information on the clinical strategy is available on the Trust website:www.cddft.nhs.uk.

Find out more – Public MeetingsWould you like moreinformation about our visionfor the future and to shareyour thoughts and views?Foundation Trust Membersand members of the publicare invited to one of ourpublic meetings.

The meetings are taking place between5.30pm – 7.30pm as follows:

Wednesday 20 April – Lecture Theatre,Darlington Memorial Hospital

Thursday 14 April – Lecture Theatre,University Hospital of North Durham

Tuesday 19 April – Lecture Theatre,Bishop Auckland Hospital

Just email [email protected] or telephone 0191 5876028 to book your place.

NEWSROUND Spring 2011 04

Staff were recognised for theirhard work and dedication whenthey attended the annual awardsceremony at the end of last year.Nine awards were presented onthe night, proving once againthat the Trust can be proud of ourstaff’s achievements and theirefforts to go that extra mile.

Using Evidence Based Care toImprove Patient Care

Winner: Dementia CareCollaborative TeamStaff on Ward 51 at DarlingtonMemorial have been at the forefrontof locally and nationally recognisedimprovements in dementia care.Working with the DementiaCollaborative, in alignment with theNational Dementia Strategy, theyhave made significant improvementsin the quality of service they offer topatients with dementia and havegenuinely modernised the servicethey are able to offer to patientswith this condition.

Above and Beyond the Call of DutyWinner: Barbara Dent, StaffNurse, Darlington

Barbara Dent, a staff nurse onWard 44 is also a fitness instructor

and has set up a weekly class on avoluntary basis for more than 30patients with Chronic obstructivepulmonary disease.

Delivery of First Class ServiceWinner: Patient Experience Team

The Trust is committed to improvingthe service provided for patientswith a learning disability. Membersof the patient experience team havebeen working in partnership withthe Learning Disability PartnershipBoards, the Learning DisabilityParliament and the LearningDisability Liaison Nurse in thedevelopment of a Patient Passportand easy read versions of the Trustcorporate leaflets. The hospitalpassport provides hospital staff with important information aboutthe person with a learning disabilityto help them to provide a moreindividual approach to their care.Easy read version of leaflets support informed choice andimprove access to services.

Improving Patient SafetyWinner: Safe PracticeMedication Team

The team designed a drug alertposter which has changed clinicalpractice for their chosen topic in a

high percentage of staff. The alerthad the desired impact on safepractice and was an effectiveintervention to reduce risk andimprove patient safety.

Service Modernisation (1) Winner: RAPA Project

RAPA is a system to alert clinicalteams when patients with a Canceror Palliative Care diagnosis havebeen admitted to hospital. In pilotareas data shows a 20% reductionin average length of stay for thesepatients.

Service Modernisation (2)Winner: Respiratory Team, Ward 44, Darlington

The nurses from Ward 44 werenominated for their developmentand continued excellent running ofthe Respiratory Unit.

Making You Feel Better AwardWinner: Carole King

Carole King was nominated for thisaward by a patient who said thatCarole is ‘warm hearted, patientwith the nicest smile and attitude’in her approach to care andtreatment.

Chief Executive’s Team AwardWinner: Paediatric RapidResponse Team

The Paediatric Rapid ResponseTeam is a new multidisciplinaryteam set up within Paediatrics tooffer support and advice whereverand whenever a child dies inDurham and Darlington. The teamhas responded to many difficultsituations, including cot death andother complex cases, but in all

Staff Recognised at Annual AwardsStaff Award Winners

05NEWSROUND Spring 2011

Quality Challenge Award

Quality Challenge Award Winners

cases the emphasis is on offeringsupport, advice, care and comfortto those affected. There has beensubstantial positive feedback fromparents and families who havebeen helped by the team, and alsofrom the other multidisciplinaryagencies involved.

The Chairman’s Quality AwardWinner: The Patient ExperienceTeam for work on the LearningDisability Passport

This category award winner waschosen as their contribution tohealthcare undoubtedly has had animpact on a Trust-wide basis and

has significantly improved the carewe have been able to offer to aparticular group of patients.

The Quality Challenge Award(see below) Winner: Heather Bell and thePlastic Surgery Secretarial Team

The Quality Challenge Awardwas new for 2010. Itrecognises and celebrates theefforts of staff to meet whatChief Executive, StephenEames has described as “ourbiggest challenge ever”:

“We need to find ways ofachieving significant quality and efficiency improvements and cost reductions withoutcompromising patient care orlong-term success.”

The winner was chosen byGovernors from the Quality andHealthcare GovernanceCommittee. “We chose thissubmission because it bestreflected the spirit of the Quality

Challenge – frontline staff comingup with ideas for removingbarriers to more effective working,and spreading good practice.”

Heather Bell and the plasticsurgery medical secretariesworked together to review theworkforce plan and come up witha different staffing model whichhad more opportunity for theTrust to develop high calibremedical secretaries from withinthe organisation.

By introducing a new junior roleand by the medical secretariesworking as a team, they aresupporting the development ofjunior staff and reducing risk in the future.

Heather and the team have been working with educationalinstitutions to develop a workforcefor the future and have beenthinking differently about roles inthe team, to ensure skills aredeveloped and specialistknowledge and skills are usedeffectively.

This restructure has increasedefficiency and has identified apotential cost saving of over £14k per year.

NEWSROUND Spring 2011 06

Quality Challenge

How you are rising tothe Quality Challenge! During 2010, hundreds of staffgot involved in the QualityChallenge – through large trustwide events early in the year,by contributing ideas to theQuality Challenge website, and by taking part in localdiscussions.

Staff across the organisation havecome up with some excellent andinnovative ideas which havechanged practice to improveefficiency and resulted in significantsavings. Table A shows thecontribution that the QualityChallenge is helping to make inreducing waste and improvingefficiency, through Divisional costimprovement plans and the Towards

2014 programme, thanks toindividuals' suggestions, and QualityTeam discussions.

In this edition of Newsround webring you an update on just some ofthe ideas and initiatives which havecontributed to this saving andincrease in efficiency.

Action onthe wardsStaff on wards 34 & 31 atDarlington Memorial Hospitalhave embraced the ‘QualityChallenge’ and led by SistersGreta Jones and AmandaWright have transformed theway the two wards work.

They’ve amalgamated their budgets,introduced new shift patterns on theoff duty rota which have given staffmore flexibility during the day andset up a centralised stores area.Putting in place a new stock rota has

helped the wards reduce theamount of stock they are buying inthe first place, reduced anyduplication between the wards andregular items can now be bought inbulk making cost savings there too.Changes to the staff rota, with anew protocol being introduced forthe off duty, have also reduced theimpact of bank staff. On the 3rdfloor wards have also amalgamatedtheir stationary cupboard instead ofholding individual budgets whichhas led to standardisation and nowthey are under spending. Greta said:“The staff are doing really well withthe changes, they really are engagedin the process and can see thebenefits. Other areas should

definitely look at how they manage their stores as this has madea big different to us. We’re makinglittle changes but we’re seeingsignificant cost reductions andimproved quality.”

Table A

DivisionMedicineSurgeryWomen, Children & Sexual HealthClinical Support ServicesCorporate Services

Total Savings

Saving £50, 000£39, 662£84, 416£122, 000£262, 842

£558, 920

Sister Greta Jones leads from the front

07NEWSROUND Spring 2011

Quality Challenge

Some quality work aroundpatient meals on the wards has seen great improvements inpatient feedback and satisfactionlevels and a significant reductionin waste.

A pilot scheme was carried out on the maternity ward at Darlington tointroduce an a la carte menu whichincludes the option for ladies to orderfood only a few hours before thededicated meal times and the meals are supplied in individual containersto standardise portions. This schemehas reduced waste from 13% (May2010) down to only 2% (August2010) and all patient feedback hasbeen positive. The menus are nowbeing rolled out across the hospital.

RadiologyReview ofCT syringesupply

Introduction of a La Carte Menusat Darlington

Car ParkingThe Trust knows that car parking can bean issue for all users whether staff,visitors or patients on all hospital sitesbut especially at Darlington MemorialHospital and University Hospital ofNorth Durham. Working with local

planners the Trust is increasing parkingspaces at Darlington and working withstaff to encourage alternative travel.This includes investment in cyclingshelters and loan bikes.

RecyclingThe Trust is working hard to introducemore recycling into a number ofdifferent areas. Progress has beenmade with the recycling of batteries

and toner cartridges and more isongoing around reusable sharpsboxes and working with suppliers to reduce packaging.

Holliesà la carte

menu

Dear Patient

The catering team hope that you enjoy your meals during

your stay with us. Our menus have been designed to

allow you to choose apetising and nutritious food.

Should you wish to discuss any aspect of the catering or

domestic services or even visit the premises from where

the food is produced, please ask a member of the ward

staff to speak to the catering team or contact us on:

01325 743307/ 743310

CT CannulasRadiology has moved to usingsingle items for outpatient CT IV cannulation, rather thanthe IV packs Saving £10,000

Clinical Specialist Procurementtop 150 Supply Chainproduct/standardisation project.Currently 38 products completedthough evaluation/trials andclinical engagement.Saving: £48,872

Converting a theatre session tooutpatient Gynaecologyprocedures.Saving: £19,000

Plaster standardisation in theSurgery Division.Saving: £ 1,400

Medicine - Cardiac investigations- device savings and test solution.Saving: £50,000

NEWSROUND Spring 2011 08

Quality Challenge

Through the ‘Patient Notes’ QualityTeam, the group has developed a‘good housekeeping guide’ for staffto follow when managing medicalrecords. The easy to follow guidescan be placed on desks or next tocomputers to act as a usefulreminder on protocol and procedure.

Marion Dilley, Associate Director ofNursing said: “This is an example ofhow a simple idea can make a big

difference. Through our group weidentified a number of things wethought we could be doing moreefficiently – often a lot of time is wastedtrying to track medical records. Therewere also quality issues around howcorrespondence was stored withinmedical records and how these werelabelled. The ‘how to’ guide will act as areminder to staff and help tackle theseissues and lead to improvements.”

Medical Records - A guideto good housekeeping

Members of the ‘patient notes’ quality team came upwith the good housekeeping guide.

In April last year, the Trustintroduced a Conference & TrainingFacilities contract to manageexternal room bookings. Now, allexternal venue bookings are donethrough ‘Find me a conference’which means the Trust benefitsfrom facilities at a discounted cost.Details of how to book an externalvenue can be found on theProcurement intranet page. Staffcontact ‘Find me a conference’with as much information aspossible about your requirementsand then the agency will contactthe venues that meet yourrequirements negotiating the bestavailable rates. A proposal with thesuitable venues will be forwardedto you with a possible minimum of3 venues. They will then managethe booking for you once theappropriate venue has beenchosen. Saving: £21,762 (April2010 – January 2011)

Find me aconference

The quality challenge given toevery ward manager for thefinancial year 2010 – 2011 was tosave £10,000. To help achieve thisoutcome two initiatives wereintroduced by the working party:

• A monthly checklist whichindicates at a glance if specificequipment has been checked on adaily basis such as fridgetemperature, battery hoist batterieson charge. By ensuring these itemsare checked daily wards can saveapprox £200 on replacing eachbattery or fridge content. Otheritems such as the Resus trolley, BMmachine and ice machine have apatient safety focus and can beeasily identified if checks have notbeen carried out.

• A swap shop has been set up onthe productive ward web page ofthe trust intranet for wards tooffer stock items which may nolonger be required or which theyhave in excess due to theminimum amount available toorder ie a box of 12 items whenonly 7 are required. Ink cartridges,paperwork and equipment canalso be exchanged using thisprocess within the five divisions ofmedicine, surgery, clinical supportservices, women and children andthe corporate division to enablesavings to be maintained.

The ProductiveWard QualityChallenge

09NEWSROUND Spring 2011

Nursing Conference

Last October, we held ourNursing Quality Conferencewhich was themed around theelements of QIPP – quality,innovation, productivity andprevention. Keynote speakersincluded Viv Bennett, DeputyChief Nursing Officer from theDepartment of Health and theTrust’s Executive Director ofNursing, Laura Robson.

Viv summarised recent governmentpolicy and set out clearly whatneeds to happen to sustain the NHSinto the future. She talked aboutquality in terms of effectiveness andclinical outcomes, patientexperience and safety. Viv called onnurses to let go of the past, look foropportunities to innovate and makethings happen. In relation toproductivity Viv urged us to stopsaying “if we only had one morenurse”. The productive series hasdemonstrated that the eliminationof waste, including time, at wardlevel can give us the equivalent andmore of one additional nurse.

Laura focused on the patient and on our refreshed nursing strategy.Included in her presentation weretwo examples of patient experience

in our hospitals – one a complaint,the other a testimony to exemplarynursing care. Laura also talkedabout a belief that some patientsare the wrong patients in the wrongplace. Patients should always beregarded and treated as the rightpatients in the right place – in ourhospitals and in our care.

A display of posters undertaken by Trust staff demonstrated ourcommitment to patient safetyincluding the prevention of falls,pressure ulcers and healthcareassociated infections. Theimportance of nutrition, ofmaintaining dignity for patients,promoting normal birth and end oflife care was also promoted. Anumber of specialist nurses sharedtheir achievements of improvingquality of services to patients.

The Quality workshop looked atnursing assessment and slavishadherence to pathways andprotocols versus in-the-momentcritical thinking. Under Innovationwe looked at new roles and newways of utilising staff. A new gameof ‘WARDOPOLY’ gave participantsthe opportunity to add additionalnumbers of staff to ward

establishments within budget. The Productive Series includedexamples from acute andcommunity services and introducedto staff the new theatre project.Our colleagues from CountyDurham and Darlington HealthImprovement Service talked aboutbrief interventions in smokingcessation and alcohol services and encouraged nurses to look for health promoting opportunities.

One more nurse is not the answer.

In-the-moment critical thinking is an essential nursing skill…….

The patient is always the right patient in the right place.

23 nurses can make 27……

Every nurse/patient interaction is an opportunity toimprove the health of patients and the public.

Eliminating waste increases time to spend on patientcare……..

Take care of many things, including the NHS for the future.

Paul Fish, BAH Ext 5661

Ged Whitfield, BAH Ext 5892

Eileen Aylott, UHND Ext 2177

Glenis Curry, Associate Director of Nursing, DMH Ext 4232 / BAH 5893

KEY MESSAGES For further information contact:

Nursing Quality Conference 2010

NEWSROUND Spring 2011

Dignity in Dementia Care

Bishop Auckland Friends of the Hospital present the new crockery to staff.

Work has been ongoing at theTrust in regard to the latestreports around patients whoare admitted to hospital withdementia and what the Trustcan do to ensure that thesepatients are cared for in adignified manner.

Dementia is a common condition.In England alone, there is anestimated 570,000 people livingwith dementia and this number isexpected to double over the next30 years which will have a majorimpact for the catering needs inthe near future.

Pilot schemes are currently inplace at

• Darlington Memorial Hospital

• Bishop Auckland Hospital

• University Hospital of NorthDurham

As part of the pilot schemes, thehospitals have intrdocued yellowcrockery at meal times. It hasbeen proven that bright crockeryenhances the food actually on the plate which in turnencourages dementia patients to eat the food that has beenserved.

Another initiative is the purchaseof red toilet seats at each pilot site once again studies havehighlighted that patients are able to orientate better to atoilet which has a red seat.

Funding for this valuable pilotscheme was arranged by The Friends of the Hospitals.

State of the artA&E facilities Patients needing treatment in the A&E department at UniversityHospital of North Durham arebenefitting from new state-of-the-artmonitoring and resuscitation facilities.

Durham MP, Roberta Blackman-Woodsofficially opened the new facilities whichinclude a 6 bedded acute monitoring bay and a 2 bedded dedicatedresuscitation area.

The A&E department has beenremodelled to create the new facilitieswhich have increased capacity and whichare improving the patient experience.

Clare Parker, A&E consultant at UniversityHospital of North Durham said: “Theacute monitoring bay is a high qualityfacility which will deliver innovative care.

“We have reconfigured the space in thedepartment and by creating the newmonitoring room and resuscitation bays ithas improved patient flow through thedepartment. Patients can be admitted tothe monitoring unit either from triage ordirectly from an ambulance. We are thenable to make the best assessment of theirneeds and decide what treatment or careneeds to follow.

“The new facility has provided the bestdesigned space for staff to visibly monitorpatients whilst also ensuring that eachpatient’s dignity is maintained.”

Typically the acute monitoring unit treatsup to 40 patients with a wide range ofproblems in a 24 hour period.

News in Brief

Presentation by Darlington Friends of the Hospital Presentation by Durham Friends of the Hospital

MP Roberta Blackman Woods (right) officially opensthe A&E facilities alongside Matron Maureen Gordon.

10

Staff at Clipper Logistics Group Ltd, based in Faverdale,Darlington have made agenerous donation to theSpecial Care Baby Unit (SCBU)at Darlington MemorialHospital.

The firm which handles thedistribution of clothing for theAsda network has raised justunder £1, 400 for the unit. The money was raised when

employees from the companytook part in a family fun day lastyear. It was the first fundraisingevent organised by the companywhich opened in 2009 so theywanted to donate the money to a good cause locally.

Staff on the SCBU were delightedto receive the donation which willprobably be used to buy some abreast pump for the ward.

Local Business makes Donationto Special Care Baby Unit

Support fromDarlingtonFriends & WRVS

NEWSROUND Spring 2011

The WRVS from their shop inDarlington Memorial Hospital andThe Friends of the Hospital havesuccessfully worked together for anumber of years on fundraisingcampaigns to raise money forspecific items of medical equipment.During the past four years they havepresented the OphthalmologyDepartment with a £53,000 OCTScanner which produces incrediblydetailed images of the eye andEndoscopy with a £56,000Scopeguide which aids medical staffto have a more accurate view of the

area under investigation. They have together now purchased and presented to Sally Buckley Consultant Ophthalmic Surgeon and Paul Robson Operating TheatreCharge Nurse a new £28,000Oculight Laser and Ophthalmoscopewhich will be of great benefit toboth patients and medical staffwhen involved in eye surgery.

News in Brief

Fond Farewell Staff on ward 3 bid a fond farewellto Margaret Slavinlast year as sheretired after 29years service in the NHS.

Margaret who was the ward clerk on the busy medical admissions unithad started her career as a domestic at Shotley Bridge Hospital in 1981before quickly progressing to wardclerk – a job she did to a very highstandard, said Sheila Cartmel, theward manager.

Sheila added: “Margaret has been aconstant in my professional career, I’veworked with her from being a studentup to now as a ward manager and shehas always been a colleague you canrely on. She is professional andefficient and was a strong figurewithin the department – she was like amother figure to the staff in the ward!She’ll be greatly missed but we wishher well for her retirement.”

Margaret who lives in Leadgate saysshe’s seen a lot of changes over theyears but has enjoyed her time withthe Trust. “Things have changeddramatically over the years but I’veenjoyed having the opportunity totake on new challenges and embraced the changes. Over theyears, I’ve enjoyed working in different departments and getting toknow the staff and being able to talkto the patients and their families. I’ve built up a good rapport withcolleagues and I’ve learnt a diverserange of skills as well from helpingwith outpatients phlebotomy totalking to bereaved families.

“There’s been lots of variety and I’llmiss my colleagues and the challengesbut I’m now looking forward tospending some more time with mygrandson and husband, who is alsoretiring this year.”

11

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12 NEWSROUND Spring 2011

Recently, NHS North EastLibraries launched a campaign toencourage all staff to reap thebenefits of library membership,which includes access toknowledge vital to working inthe NHS and supportscontinuing professionaldevelopment.

The campaign featured illustratedimages of Librarians as‘Superheroes’, to help supportlearning, and offer quick and easyhelp and advice for anyone lookingfor further information.

The success of the campaign isevident in that 435 members ofstaff across the North East becamenew library members compared to229 during the same time last year– a 90%increase! There was also a60% increase in Athensregistration.

This marks a significant increase inthe number of people joining thelibrary and using the wide range of

services on offer which includebooks, journals, document delivery,e-resources, databases andinformation skills training.

Existing CDDFT library memberswho used library services within theTrust during the campaign, and allCDDFT staff joining the library forthe first time, were automaticallyentered into a prize draw givingthem the chance to win booktokens worth £20.

We are pleased to announce thatthere were two lucky winners fromour Trust! (see photos above)

Library membership is free for allTrust staff.

For more information about LibraryServices within the Trust visit thestaff intranet at: http://cddah-spweb/sites/personnel/Library/default.aspx

Library Services

NHS North East Libraries‘Superhero’ Campaign

Dr Annie AbrahamConsultant in Acute Medicine at UHND received herbook token from Janet Tonkin, Librarian UHND.

Diana Nayman, Diabetes Nurse Specialist at DMH waspresented with her book token at DMH by LibrarianClaire Masterman.

John Erskine, 62 is a Bowel Buddy,a group of localpeople all of whomhave survivedbowel cancer andwho now provideadvice and supportto others who havebeen diagnosed

with colorectal cancer.

He was diagnosed with bowel cancer in2004. John tells his story; “I had noobvious symptoms of bowel cancer butone day I had quite a severe rectal bleed.As it turned out this had nothing to dowith cancer but it was fortuitous in thatit made me go the GP who, because ofmy age, referred me to hospital for aprecautionary flexible sigmoidoscopyexamination and that was where agrowth was found. I was referred for acolonoscopy which revealed that I wouldneed a full operation to remove thegrowth. It was at the end of my firstweek in hospital after my operation that I was introduced to Alison Mills, oneof the colorectal nurse specialists

and she discussed the histology resultsfrom the piece of colon which had been removed. I needed six months ofchemotherapy after being diagnosedwith Duke’s C type cancer.

“I am quite proud of having coped,physically and mentally with this killerailment. I am a firm believer thatsomething good comes out of everythingthat happens to us and having cancerhas made me a better person bychanging my outlook.”

“I jumped at the opportunity to put something back into a system which has given me so much. I havecounselled fellow cancer patients but the biggest message the BowelBuddies can give is actually about being here. We are a physical sign that you can come through bowel cancer and survive.”

A new intensive therapy unit has opened at DarlingtonMemorial Hospital.

The £5.5 million unit was agreed as partof the Seizing the Future consultation,and creates additional capacity forintensive care patients at the hospital.

The new unit has physical space for up to8 patients compared to the existing 5bed unit. Four beds are in single isolationrooms which improves arrangements forinfection control.

The new unit is ideally located next tothe existing high dependency unit (HDU)and in close proximity to the OperatingTheatres.

Across the new intensive therapy unit,and the existing HDU, which is to beretained, there is the potential to providea combined capacity of up to 14 criticalcare beds with flexible use of resources

and depending on levels of dependency.This also "future proofs" the hospital forfuture ITU needs.

The new unit is also much more "userfriendly" for staff , as it will include anew fully integrated monitoring systemto provide clinical information and resultsat each bed space.

The new unit is built and equipped to thelatest standards, offering patients,visitors and staff first classaccommodation. The patient areas arespacious and well lit, and clinical tamswere involved in the design.

Richard Hixson, Consultant Anaesthetistsaid: "This is a modern intensive careunit, built to a high specification whichhelps us to give the best of care to ourmost dependent patients.

"It will also be a much better workingenvironment for staff - it is roomier, we

have a seminar room for trainingpurposes, and it is a much more pleasantenvironment - the old unit did not haveany windows!

"A better environment for our staff alsomeans a more therapeutic environmentfor our patients - which is what this newunit is all about."

13NEWSROUND Spring 2011

Bowel Buddy Story

All sessions are held inLearning and Development,Room 1, East Wing Corridor atUniversity Hospital of NorthDurham. You can drop inbetween 2pm and 4pm on thefollowing dates:

28th April 20119th June 20114th August 20116th October 20118th December 2011

The Bowel Buddy SupportGroup - Meeting Dates

Bowel Buddy Story

New ITU at Darlington

John Erskine

NEWSROUND Spring 2011 14

New William Harvey Recruitshave CPR training from Heartstart

William Harvey Project

The William Harvey Project, thescheme which offers teenagersthe chance to find out how thescience they learn in theclassroom can be used to helppatients, continues to runsuccessfully across the Trust.

All William Harvey Students recruitedin October 2010 successfully passed their Cardiac PulmonaryResuscitation training with PaulBrandes from Heartstart. Thestudents are very excited about thetwo year programme ahead of them.

Students from eight partnershipschools have been selected becauseof their interest in science and it ishoped the project will continue toencourage and raise the aspirationsof the students sufficiently to makethem consider studying for sciencerelated professions within thehealth service in the future.

Students have a fantasticopportunity to observe and shadowstaff in Pathology, Radiology,Cardiology, Dietetics among others.

In the student's 2nd year, they canobserve professional staff at workon a ward where they quickly learnthe importance of teamworkprovided by doctors, nurses,therapists, and the wider healthcare teams. Staff in CDDFT haveenjoyed having students saying ithas been a learning curve for bothstaff and student. NHS staff whohave supported the project have

been excellent in guiding andencouraging these students.

What the staff say: “Staff findthe students polite and willingto learn and extremelyenthusiastic. On placement astudent is given a very goodoverall view of life on a ward.Staff in pathology have beenpleasantly surprised at howmuch some students haveknown and remarked they havehad some excellent students inthe past.” J Johnston, Traumaand Orthopaedics

Students on completing theprogramme can apply to do voluntarywork at the hospital, this in itselfenhances their communication andorganisational skills whilst studying for further qualifications.

What the students say: “I found every departmentinteresting and I have learnt alot the time I have been at theTrust. I had a fantastic day inpathology and a great day incardiology where my supervisorwas so helpful. Staff made mefeel really welcome. I havelearnt so much it was great!”

Dr Julie Cox Consultant Radiologistat UHND is now leading the projectafter taking over from Dr SarahPearce Respiratory Consultant atUHND who recently retired.

We are always interested in staffwho would like to deliver funworkshop to students once ortwice a year. Anyone wanting to know more information about the William Harvey Projectand would be willing to accepta student in their department for a short period one day or one week to learn about theirrole (s) should please contact in the first instance: CatherineHenderson Education, Project Officer on 0191 3332011 or [email protected]

15NEWSROUND Spring 2011

Medical Education

Focus on… Medical Education“The Trust supported 723 medicalstudents in 2009-10 and is proudto report that from the finalgroup of 41 students, completingtheir final year Hospital BasedPractice Course in 2010, left uswith a 93% pass rate including12 Merits, 6 Distinctions and 5Honours with Distinction.”

The Trust’s Medical Education Teamcontinues to work hard to promotethe Standards and Visions of MedicalEducation as core business. Last year,they hosted a number of eventswhich took place across the regionwith their external partners at bothUniversity and Deanery level, to takeforward the Trust’s commitment toEducation and to showcase ourquality standards with regard to thetraining and education of bothmedical students and junior doctorswithin the trust.

Both national and local speakerscame and took part in a MedicalEducation Away Day. Dr RichardPrescott, Director of MedicalEducation and the MedicalEducation Team felt very honouredto have Professor Stuart MacphersonOBE as their Keynote speaker. ProfMacpherson is Chair of thePostgraduate Medical Education andTraining Board (PMETB) and hasbeen involved in medical educationfor more than 30 years, both inadministration and as a surgeon.

The day was a great success enjoyedby all, with an overall consensus thatdelegates were encouraged by theTeam’s high standards and thatMedical Education, within the Trust,is continuing to help to raise thestandards regionally and challengingthe status quo.

The Trust’s library service had anumber of stands at the event toidentify the work that they do ineducation, research and clinical caredelivery. Many delegates were notaware of some of the excellentsupport that the library can give topeople to improve patient care.

The Team also regularly attends JobsFairs and University events to meetmedical students and promote theTrust as an excellent centre for theirUndergraduate Medical Studies.Many students already have apositive impression of our Trust fromtheir peers, which is testament tothe reputation of the organisationand the excellent teaching andsupport from our dedicated MedicalEducation Teaching Team andeveryone in the Trust who welcomesand supports our students.

Anne Sewell, Medical EducationServices Manager, explains: ‘Not onlydoctors are involved in the teachingof medical students and juniordoctors. We value all of ourprofessions within the Trust whoencourage, support, educate andteach because without them, theexperience of these trainees withinour Trust, would not be as good as it is – so a special thank you toeveryone who helps with studentsand junior doctors, as they are ourfuture workforce!’

We are proud to be one ofNewcastle Medical School's Teaching Trusts and lookforward to supporting andmaintaining our positive results in the future.

Notice Board

Goodbye & Best Wishes for the FutureThe election of new Governors means we alsosay farewell to their predecessors:Dr Nigel Martin as a Public Governor of theCity of Durham. Carole Flether as a Staff Governor for Nursing& Midwifery. Jean Fruend was electedunopposed to take over from Carole.Cllr Peter Freitag as an elected PublicGovernor for Darlington.

We would like to thank Nigel, Carole and Peterfor their commitment and hard work and wishthem all the very best for the future.

New Governors

Following the Trust’s Annual Elections, we are happy to

announce the following results:

Re-elected:

Roy Beckwith (Public Governor, Derwentside)

John Short MBE (Public Governor, Wear Valley & Teesdale)

Public Elections:

Derek Atkinson (Public Governor, Sedgefield)

Majorie Dunn (Public Governor, Darlington)

Robert Erskine (Public Governor, City of Durham)

Laurie McLeman (Public Governor, Darlington)

Staff Elections:

Jean Fruend (Staff Governor, Nursing &

Midwifery)

Further details on these elections results will be

featured in the next edition of Newsround,

along with further information about YOUR

Governing Council.

Thank you to all members who participated

in the recent elections.

Governing Council Meeting

The next meeting of the Governing Council is

scheduled as follows:

Date: Wednesday 16 March 2011

Time: 17:30hrs (5:30pm) – 19:30hrs (7:30pm)

Venue: Durham County Cricket Club, County

Ground, Riverside, Chester Le Street, DH3 3QR.

If you would like to attend this meeting as an

observer then please don’t hesitate to contact the

FT Office. Email: [email protected]

OR Tel: 01325 74 3625

Foundation Trust Office – contact details Foundation Trust Office FREEPOST RLZJ-XHJJ-CXLL Darlington Memorial Hospital Hollyhurst Road, Darlington, DL3 6HXTel: (01325) 74 3625 Email: [email protected]

Do Your bit for Membership! As a Foundation Trust it is essential we keep

building our membership. Our target for

the end of this financial year is 6,600.

Currently we stand at just over 6,300!!! We would like to invite existing members

to help with recruitment of new members.Could YOU help by encouraging someone

else to become a member? What about Family/Friends? Colleagues at

work/church/social groups? Hobby/Sports

club buddies? Membership forms are available from

the FT Office or online at:www.cddft.nhs.uk


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