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Organizational Performance Review Process—1.1.3 Nick Sykes Nick Sykes Lean Coordinator Lean Coordinator
Organizational Performance
Review
Process—1.1.3
Nick SykesNick Sykes Lean CoordinatorLean Coordinator
Key Steps in Process:
Preparation
Details•Prepare plan for performance review
•Department metrics (RPH, throughput, quality, etc.)•Company metrics•Supplier performance•Competitor performance
Annual
Collect Data
Details•HMF EDS•Customer surveys•Industry associations•Balanced Scorecard
Ongoing
Performance Reviews
Details•Monthly Manager’s meetings•Weekly Department meetings•Quarterly strategic planning review meetings
Ongoing
Assessment
Details•Collect feedback and improve process (ref-1.1.4)•P.I.T Crew meetings
Ongoing
Com
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Info
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Contact info: Nick Sykes Lean Coordinator (949) 645-4800 x4641 [email protected]
www.hixsonmetalfinishing.com
